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LG Logo

5.2 cu. ft. Mega Capacity Top Load Washer with TurboWash® Technology

Model # WT7600HWA

 4.7 out of 5 (134 Reviews)

Available in 2 Color(s)

Regular Price $1,264

Our Price $895.10

After Applicable Rebates

Our Price

$895.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Mega Capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

Features:

  • 5.2 cu. ft. Mega Capacity
  • TurboWash® Technology
  • LG Steam Technology
  • SmartDiagnosis
  • Direct Drive Motor 10-Year Limited Warranty

From the Manufacturer

Interactive Tour

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SUMMARY
Design Style Top Loader
CAPACITY
Capacity 5.2 cu. ft.
APPEARANCE
Design Look Rear Control
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
ENERGY
ENERGY STAR® Qualified Yes
WASH PROGRAMS
No. of Programs 14
Wash Programs Pre Wash+ Normal, Cotton/Normal, Tub Clean, Bulky/Bedding, Heavy Duty, Perm. Press, Speed Wash, Delicates, Bright Whites , Towels, Sanitary, Allergiene , Waterproof, Downloaded
No. of Options 14
Options Soak, Extra Rinse, Fabric Softener, Delay Wash, Child Lock, Custom Program PGM Save, Signal, Rinse+Spin, Spin Only, ColdWash , StainCare , Water Plus, Add Garment
No. of Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (950 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 3
FABRIC CARE FEATURES
TurboWash® Technology Yes (v2.0)
Steam Technology Yes
Allergiene Cycle Yes
Sanitary Cycle Yes
SmartRinse Jet Spray System Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
SmartRinse Jet Spray System Yes
3-Tray Dispenser Main Wash, Fabric Softener + Liquid Bleach
TrueBalance Anti-Vibration System Yes
LoadSense Yes
Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
SlamProof Lid Yes
Add Garment Indicator Yes
Internal Water Heater Yes
LoDecibel Quiet Operation Yes
Leveling Legs 4 Adjustable Legs
SMART THINQ® TECHNOLOGY
SmartDiagnosis Yes
NFC Tag On Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 950
Axis Vertical
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
NeveRust Stainless Steel Washplate Yes
Cabinet PCM
Control Panel Plastic
Top Cover Painted
Lid Transparent Glass
Available Colors White (W), Graphite Steel (V), Black Stainless Steel (K)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 60Hz, 10 Amps
Type Electric
DIMENSIONS
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/5" H with lid open)
Carton (WxHxD) 29 1/2" x 47" x 31 1/4"
Weight (Product/Carton) 146.9 lbs/162.3 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor, 10 Years on Direct Drive Motor, Lifetime on Drum
UPC 048231016629

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (134 Reviews)

91% of reviewers recommend this product.

So far so good

Submitted by Dollygirl - 8/30/2018

Only had the washer for a couple of months but have had no issues with performance. Add note this machine is a lot quieter than my old one.

Yes, I recommend this product

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Great features love new style tub.

Submitted by RonV2015 - 8/22/2018

We have had unit for about a month now and could not be happier with thhe unit. It replaced a front load unit that broke and glad we changed.

Yes, I recommend this product

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Great Washing Machine

Submitted by fmcmt - 8/21/2018

The machines performance has been outstanding

Yes, I recommend this product

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Great Features

Submitted by K Berk - 8/19/2018

I love the fact any size load can be washed The washer automatically adjusts the correct water level Also water temperature soil level and spin can all be manually adjusted.

Yes, I recommend this product

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Great Features

Submitted by glod - 8/18/2018

Im loving my new top load washer. I am thrilled to get away from the stink coming from the door of the front loader and the expense of service calls on the old one. I should have known better than to buy a front loader before they had been out more than a year. Too many issues.

Yes, I recommend this product

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Unexpectedly great washer

Submitted by Wagnercg80 - 8/15/2018

I bought this washer 2 weeks ago after having a conventional top loading washer for 13 years. Most of my loads are smaller so the wash time frequently is lower than the 70 minutes nominal wash cycle time in the specs. I am not missin not having the agitator...the clothes smell cleaner use less water to clean and are not tangled at the end of the wash. I should have upgraded months ago but nursed an old washer with a slipping clutch to save money.

Yes, I recommend this product

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Efficient Machine

Submitted by Wallly - 8/15/2018

I use the machine 10 to 12 times per week. It does a great job washing. It appears to use less water than other mahines that I have owned. At this point I feel that I made the right decision in purchasing an LG.

Yes, I recommend this product

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Well designed washing machine

Submitted by VinnyG - 8/13/2018

Our new LG top loading high efficiency washer is great. Lots of features to select from easy to operate once you familiarize yourself with the touch panel. Due to its capacity its a pretty good reach to the clothes at the bottom of the drum. It cleans really well too.

Yes, I recommend this product

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Nice features

Submitted by MMah - 8/11/2018

I bought the LG WT7600HWA in March 2018. So far we have had no problems with it. It has been working very well. It has great features and it is very easy to operate. It just vibrates a little especially at the high speed.

Yes, I recommend this product

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MANY FEATURES

Submitted by mad city - 8/8/2018

unless you remember to add the WATER PLUS feature each time I dont believe the wash cycle uses enough water to clean clothes the clothes barely get wet The chrome on the front of lid should be changed so not display finger prints. Machine running is quiet but total cycle time is twice what our former washers.

No, I do not recommend this product

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Ease of Use

Submitted by Grecko - 8/6/2018

For an older guy who has always helped out around the house and inside this is the best washer Ive ever owned. Simple and straightforward controls combined with very thoughtful design features are making for some very clean clothes bedding and outerwear.

Yes, I recommend this product

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Large capacity

Submitted by LeeMae - 8/4/2018

I have used the washer for two months. It has many options for wash types. Clothes are clean.

Yes, I recommend this product

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Submitted by Santy Moy - 8/2/2018

I purchased this product two months ago and Im so happy with it.

Yes, I recommend this product

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All around wonderful

Submitted by MaryLaura17 - 8/1/2018

We bought this machine about a month ago. So far it has been extremely easy to use fast quiet and very efficient

Yes, I recommend this product

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great water saver

Submitted by Teddyloo - 7/28/2018

Living in drought stricken CA and feeling the need to do everything I could to save water I gave up my trusty though water-wasting washer and bought this machine a few weeks ago. Im very happy I did as it does a great job cleaning my clothes and spins each load so well that dryer time is noticeably shorter. My only minor quibble: the tub is so deep that I have trouble reaching the items at the bottom. Still this problem is easily addressed with the use of a pair of tongs which I keep nearby.

Yes, I recommend this product

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Submitted by bearsmom13 - 7/28/2018

The clothes look a lot cleaner to me and the ease of use is great and the different settings are fun to use.

Yes, I recommend this product

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Excellent washer

Submitted by Tony92 - 7/26/2018

Washer is quiet and works very well. Only had the washer for 3 weeks now and our clothes are very clean. Old washer would tear our clothes with the agitator but not the LG. LG has no agitator. The large capacity of 5.2 is great. Holds a king size comforter and cleans it with no problems.

Yes, I recommend this product

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Love our new washing machine

Submitted by JazziCat - 7/23/2018

Cleans well. Very quiet. Definitely happy with our choice.

Yes, I recommend this product

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Overall great choice for washing machine

Submitted by Swhite - 7/23/2018

I would recommend this washing machine it holds up to the online research.

Yes, I recommend this product

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Love this washer

Submitted by Lalide86 - 7/19/2018

My husband works construction and comes home covered in dirt his clothes come out of the wash fresh and clean the first time whereas with our old washer wed have to run them through 2 sometimes 3 times. Its fairly quiet and I LOVE the sanitize setting. Our bath towels are fresher smelling and so much fluffier

Yes, I recommend this product

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Doing laundry almost a breeze

Submitted by ElizaTom - 7/16/2018

Bought these LG appliances for our second home. We already have them in our primary residence. We like the generous capacity energy efficiency and absence of an agitator column. Our laundry comes out cleaner softer and fresh smelling. Yet the washer and dryer fit easily in our small laundry alcove. We are extremely pleased with their performance.

Yes, I recommend this product

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So many options

Submitted by Wakdo - 7/13/2018

Am still learning all the options but especially appreciate the pre-wash and speed wash options and to go from one to the other.

Yes, I recommend this product

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So far a delight

Submitted by LG washerwoman - 7/11/2018

We have only had our washing machine for a month but we love it. It is huge and does a great job. Based on our experience I would definitely buy again.

Yes, I recommend this product

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Love this washer

Submitted by cckheath - 7/8/2018

I have owned this washer for about a year and a half and totally love it after owning a couple of other washers. So far Ive had no problems with it. It really does a nice job getting heavily soiled clothes clean. I highly recommend this washer.

Yes, I recommend this product

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After a week were happy

Submitted by brilor - 7/4/2018

My only concern is the machine vibrates a lot during the high spin cycle. Other than that we are quite happy with the machine. My wife dreads learning new technical gadgets but the controls are well-organized and she learned it immediately.

Yes, I recommend this product

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Finally a machine that really works

Submitted by Ccuz - 6/28/2018

After returning another 2018 model from SQ I was really hesitant in buying another washing machine. However this machine is awesome. Fills up with water yeah agitates like a whirlpool spins like a cyclone. Clothes are clean bright stain free smell fresh and almost dry at the end of the cycle. Less drying time is the outcome. I actually look forward to doing my laundry... really. Thank you LG for putting so much into this machine.

Yes, I recommend this product

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Love this washer

Submitted by Nita7909 - 6/27/2018

I could just go on and on about how I love my new LG washer. Its quiet and easy to use but the best thing I like is that my clothes come out looking great. I am so happy I decided to go with LG.

Yes, I recommend this product

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Good Washer

Submitted by jdonne - 6/26/2018

It is a good washer. My only complaint is that we purchased this washer for the ability to download cycles and unfortunately there is no iOS support for using that functionality. You can only use an Android phone not a tablet...

No, I do not recommend this product

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washing machine

Submitted by beasty - 6/24/2018

Very happy so far. Had been nursing our old washer for a few weeks so relieved to have something that works

Yes, I recommend this product

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Ease of Use

Submitted by DariNJ - 6/24/2018

We bought this washer based on the recommendation of the saleswoman who mentioned the steam feature. We are very pleased with the ease of use the cycle finish alarms and the low noise level of operation. It is great to be able to look through the glass top and see the washer in action.

Yes, I recommend this product

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So far so good

Submitted by tve862 - 6/23/2018

Bought this washer to replace a Whirlpool that broke twice in 4 years. This washer is so much better its crazy It can hold a large load of clothes the spin cycle has almost no vibration even in an upstairs laundry room. We love the end of cycle chime.

Yes, I recommend this product

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not Good for heavy towels

Submitted by Crazydon - 6/22/2018

Love the big tub and easy to use panel control. Fit perfectly into my laundry room.

No, I do not recommend this product

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Has every feature including steam

Submitted by Grandma Ellen - 6/22/2018

I have appreciated all the features and the quietness

Yes, I recommend this product

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LG Washer Review

Submitted by nettybug - 6/22/2018

This model is okay but does not have enough special features.

No, I do not recommend this product

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Great features holds lots of wash

Submitted by Mccrow - 6/20/2018

Read good and bad reviews for impeller washers. If you follow the directions you will love it

Yes, I recommend this product

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So far so good

Submitted by SaranH - 6/20/2018

I like this washing machine although the learning curve is still in motion. I was able to wash my king comforter and it came out beautifully No residue or missed spots I am getting used to using the correct settings which has been tricky but I will get there and I gave it a 4 star rating for this reason.

Yes, I recommend this product

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Excellent product

Submitted by Ted Ba - 6/17/2018

Purchased washer and dryer combo. Both work quietly and efficiently. Washer cleans well with lots of choices for cycles and dryer is great too.

Yes, I recommend this product

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I love it

Submitted by marywa1234 - 6/13/2018

Ive only had this washer about a month but I love it It cleans everything really well I really like how much I can fit in one load We have a family of 7 and this is the size machine Ive needed The only downside is that the loads take a pretty long time about 1.5 hours but so much is getting washed at once that it really makes up for it.

Yes, I recommend this product

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Amazing Capacity

Submitted by Fantastic - 6/12/2018

Weve had this unit for about a month. Highest rated Top Loader on Consumer Reports and it has not disappointed. Amazing Capacity Steam Tech is great. I do find that I activate the Water Plus feature for every load. I just dont feel like it cycles the clothes as well without it on.

Yes, I recommend this product

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Much needed

Submitted by Surolls05 - 6/12/2018

I bought this machine Memorial Day weekend. The machine itself is great when we finally received it. The only bad part was the delivery from LG. We had a email stating it would be delivered on the Saturday of Memorial Day weekend. LG did not notify us that the delivery date was changed to almost a week later then previous stated. Once the machine was delivered it worked great fitting almost three full size bed sheets into it.

Yes, I recommend this product

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Excellent features easy to manage options

Submitted by RonJ_PDX - 6/9/2018

This is a very capable washer and in its first day demonstrated better cleaning than the unit it replaced. There are many ways to customize a wash and hte controls are reasonably intuitive. The wash capacity is enormous. We appreciate the little song it sings when the run is complete and also the song form its companion dryer.

Yes, I recommend this product

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Big capacity

Submitted by Ljppd - 6/9/2018

Ive had this washer about a month now. Performs well like the big capacity. Havent tried the steam cycle yet.

Yes, I recommend this product

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So Convenient

Submitted by MarbleMom - 6/8/2018

My husband and I purchased the LG washer about 6 weeks ago. I love the large capacity its big enough to handle my king sized comforter easily. I also like that there is a convenient drawer in which to put my detergent and fabric softener. The alarm that the wash cycle is complete is so pleasing not just a loud buzz.

Yes, I recommend this product

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NOT SURE YET

Submitted by Bozenka - 6/7/2018

I am having a hard time trying to figure out this machine. I think its actually too much for me. I feel like the water doesnt fill up enough and that makes me feel the clothes are not getting cleaned good enough. Im having issues with my dogs bladder and have to wash her dog beds all the time and I feel like the dog bed still smells dirty. I dont know if there is a way to add more water to the cycle that might be the problem? Im giving a so so review for now because it may be me I dont know.

No, I do not recommend this product

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Miracle

Submitted by Colleen928 - 6/6/2018

I bought this washer a month ago and I love it I have 3 teenage girls so you can imagine the pile of laundry I have to do. It handles large loads that my old washer had to break down into 2 loads. This really cuts my time in half doing laundry

Yes, I recommend this product

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so easy to use

Submitted by toysax - 6/6/2018

this machine is so quiet and water efficient... everyone likes doing the wash now

Yes, I recommend this product

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So Pleased

Submitted by Colinsmom - 6/3/2018

I obsessively research major appliance purchases and took three weeks to decide on this HE top loader. My last machine was an old agitator model. I read about all kinds of complaints not enough water used detergent stuck on clothing more. I have had no issues with this washer. I love it The capacity is incredible I havent even gotten close to filling it. No problems + its efficient. My daughter keeps teasing me about talking about how happy I am about the machine.

No, I do not recommend this product

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Great Machine

Submitted by Grammy3 - 5/30/2018

We previously had a front loader. We switched to a top loader this time and I am really glad we did. This machine holds a lot more then the front loader did. So far I am really pleased with the machine.

Yes, I recommend this product

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Submitted by marilynjimmy1951 - 5/24/2018

i am very happy with it ..........................

Yes, I recommend this product

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Evaluation for a next gen washing machine

Submitted by MarknCinci - 5/21/2018

I did a TON or research. I read the 1 2 and 3 star ratings - and not the 4 and 5 star ratings. I wanted to listen to the complaints and not the obvious. What I learned is that what Ill refer to as NEXT GEN washing machines no center agitator theyre sophisticated - much more controllable - and very efficient washers. 99 of the low ratings were merely buyer / owners who arent taking the time to enter the control board settings how they want. This LG Washing machine is absolutely AMAZING Does it take some getting used to and do you have to learn it? Yes. Undoubtedly however youll find that you are saving a lot of water and your dryer will catch a great big break because the cloths arent wet compared to my old washer ending its wash cycle with comparably WET cloths. Ive had a couple weeks with my new machine and about 15 loads through it and Ill tell you that it is without a doubt worth the money will SAVE YOU $$ just in saved drying energy and will make your cloths washing experience one you actually look forward to if that is possible. Dont think about it JUST GET ONE

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Mega Capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

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