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LG Logo

5.0 cu. ft. Large Capacity Smart wi-fi Enabled Top Load Washer

Model # WT7200CW

 4.7 out of 5 (1181 Reviews)

Available in 2 Color(s)

Regular Price $934

Our Price $760.10

After Applicable Rebates

Our Price

$760.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.

Features:

  • 5.0 cu. ft. Mega Capacity
  • SmartThinQ® Technology
  • 6Motion Technology
  • SlamProof Lid
  • Direct Drive Motor 10-Year Limited Warranty

From the Manufacturer

Interactive Tour

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SUMMARY
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 5.0 cu. ft.
APPEARANCE
Design Look Rear Control
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Qualified Yes
WASH PROGRAMS
No. of Programs 8
Wash Programs Pre Wash+Normal, Cotton/Normal, Bulky/Bedding, Heavy Duty, Speed Wash, Delicates, Waterproof, Downloaded
No. of Options 14
Options Soak, Extra Rinse, Fabric Softener, Delay Wash (up to 19 hours), Child Lock, Custom Program PGM Save, Signal, Rinse+Spin, Spin Only, ColdWash , StainCare , Water Plus, Add Garment
No. of Wash/Rinse Temps 4 (Hot, Warm, Cold, Tap Cold (All Rinses)
Spin Speeds Extra High (950 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 3
FABRIC CARE FEATURES
SmartRinse Jet Spray System Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
3-Tray Dispenser Main Wash, Fabric Softener + Liquid Bleach
TrueBalance Anti-Vibration System Yes
LoadSense Yes
Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Add Garment Indicator Yes
LoDecibel Quiet Operation Yes
Leveling Legs 4 Adjustable Legs
SMART THINQ® TECHNOLOGY
SmartDiagnosis Yes
Wi-Fi Connectivity Yes
Smart Grid Ready Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 950
Axis Vertical
MATERIALS AND FINISHES
NeveRust Stainless Steel Washplate Yes
Cabinet PCM
Control Panel Plastic
Top Cover Painted
Diamond Glass Lid Transparent Glass
Available Colors White (W)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 60Hz, 5 Amps
Type Electric
DIMENSIONS
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/5" H with lid open)
Carton (WxHxD) 29 1/2" x 47" x 31 1/4"
Weight (Product/Carton) 146 lbs / 168 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor, 10 Years on Direct Drive Motor, Lifetime on Drum
UPC 048231 020275

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 10/12/2018
  • Description: Receive up to a $400 rebate with purchase of qualifying LG Laundry Bundle. Rebate form must be postmarked by 10/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (1181 Reviews)

92% of reviewers recommend this product.

Awesome Machine

Submitted by Karee59 - 8/15/2018

I wasnt sure at first about the washer at first because it did not have an agitator. The washer works great My clothes have not been this clean for over two years.

Yes, I recommend this product

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Submitted by Cheryl madd - 8/15/2018

I have had this washing machine for a month and am very happy with it. I love the size for doing king size comforters without a problem. This machine is very quite compared to my front loader.

Yes, I recommend this product

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Best purchase ever made.

Submitted by Funkmeister - 8/15/2018

Had several options as we were looking around for washers but we are glad we found this product by LG. We love it and are more than satisfied?

Yes, I recommend this product

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Smart Choice going with LG.

Submitted by Daniti - 8/15/2018

We are very happy that we selected this LG Washer. It met all our expectations.

Yes, I recommend this product

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many good features unable to get wifii going.

Submitted by Renefly - 8/14/2018

we received this washer to replace our old one and this top loader is working great.

Yes, I recommend this product

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super quiet

Submitted by Magoa - 8/13/2018

Im still learnig it but I like it so much it was a verry good choice that we made.

Yes, I recommend this product

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Outstanding washing machine

Submitted by Gulf mom - 8/13/2018

This LG washing machine offers many easy to use features and options along with water and energy efficiency. Loads come out very clean. The machine is truly a pleasure to use.

Yes, I recommend this product

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Best Washing Machine Yet

Submitted by Jerry E - 8/13/2018

The new washing machine technology included in this product is simply amazing and does the job better than the old agitator washers. In addition power consumption is a fraction of older models and the volume of water used is significant. LG does great work

Yes, I recommend this product

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Submitted by Tanly - 8/13/2018

Its run very quite and smooth - cleaned clothes as expected - love it so far.

Yes, I recommend this product

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Soft-Close Lid Is My Favorite Feature

Submitted by greenbrier - 8/13/2018

We bought this to go in our brand-new home. First we bought a different brand washer/dryer set and the dryer was great but the washer began leaking on Day 1. Not only that but it was a front loader and the door kept hitting the wall in the laundry room because the space in there is very narrow. There is room for a front-loading dryer but the rest of the space requires a top load washer. The store we bought the set from was willing to replace the leaking washer for free but since it was a front loader that didnt fit in our space we decided to choose a new washer altogether and this is the one we chose. We LOVE it. I have already done several loads in it. Its quiet and the tub is HUGE. It fits perfectly in our space and the soft-close lid is my absolute favorite feature. I used to accidentally drop my old washer lid all the time and it always made a loud bang when it slammed down. Now I dont have to worry about it. Its quiet its energy efficient it empties its tub completely after every wash and the remaining water droplets dry out very quickly leaving no lingering smell of mold or mildew after washes. We could not be happier with our LG washer.

Yes, I recommend this product

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Im glad I made the choice

Submitted by Dolphinsleeper - 8/13/2018

This new washer really made the difference the whole family enjoys it and its very user friendly

Yes, I recommend this product

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LG Washer/Dryer Combo

Submitted by Tom Barbara - 8/12/2018

We bought our LG Top Load washer/dryer combo 2 months ago and we are totally happy with both appliances and would recommend them for purchase.

Yes, I recommend this product

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We love our new washer

Submitted by Sparky48 - 8/11/2018

Our new LG WT7200CW washer is quiet efficient and good-looking. We love it

Yes, I recommend this product

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Great

Submitted by The STAR - 8/11/2018

I got my washer and dryer in July . I love it.... Im so glad that I brought this brand it was so many to choose from. Thanks for making doing laundry so much easier.

Yes, I recommend this product

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Love My LG Washer

Submitted by Betsy48 - 8/11/2018

Best washing machine I have ever owned. Love the large tub. Clothes do not get tangled. Handles large items sheets blankets easily.

Yes, I recommend this product

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Awesome washing machine

Submitted by johngallo81 - 8/11/2018

Better than I expected. Had issues with my old washer and tired of fixing it. This one is great.

Yes, I recommend this product

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Great washer

Submitted by Deligirl - 8/11/2018

Bought this washer 3 weeks ago and love it Very quiet you just program it ang go.

Yes, I recommend this product

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Fits the bill

Submitted by Single dad in bayou land - 8/10/2018

Went from waisting water energy and money to saving water energy and money.......drying time is less because I wash less times with the large capacity. ..so I save energy money time and wear and tear on dryer......well pleased in Louisiana

Yes, I recommend this product

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Lets you pick and choose rinse spin cycle

Submitted by ccadmin - 8/10/2018

My last purchase of a washer was 1997. The new technology is wonderful Its a big huge tub too

Yes, I recommend this product

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Submitted by Willyum - 8/10/2018

We love this new washer. We noticed it listed in Consumers Report and they gave it high ratings. Boy were they right. Far better then any washer we have ever had and Im 84 year old and Ive been through a few.

Yes, I recommend this product

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Submitted by Thywhy - 8/10/2018

I bought this two weeks ago. Look great and function is so good.

Yes, I recommend this product

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Great washer

Submitted by Barbara08 - 8/10/2018

This washer is very quiet and uses very little water which is great when you are on a well.

Yes, I recommend this product

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High tech but easy to use.

Submitted by mejane - 8/10/2018

Handles large items like blankets and bed spreads with ease.

Yes, I recommend this product

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WORKS FINE BUT START UP TEST FAILS EVERY TIME

Submitted by mot y - 8/10/2018

THE OWNERS MANUAL SAYS IT WILL PUMP WATER OUT UP TO 8 FEET BUT THE START UP TEST FAILS EVERY TIME NO MATTER HOW HIGH WHEN A EXTENDED DRAIN HOSE IS ATTCHED. NOW IM WORRIED IT WILL PREMATURLY FAIL

No, I do not recommend this product

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Gets the job done

Submitted by PattyEllen - 8/10/2018

Weve had this for a few weeks. Although I prefer the old school agitator type washer where I can choose water levels myself this machine seems to get the clothes clean. Because the top is clear I can see how much water the washer has chosen to wash my clothes in. It never quite seems enough to me but the clothes come out clean. As others have noted the machine is very deep so I do have to stand on my tippy toes to reach the clothes at the bottom. Im anxious to see how it tackles my king size comforter have not tried that yet All in all Im pleased with it.

Yes, I recommend this product

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Submitted by Samiegirl - 8/10/2018

Had this machine about a month now and I like it a lot ...I wish it had a few more settings.. other than that it great

Yes, I recommend this product

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Low vibration

Submitted by Jennifer324 - 8/10/2018

I bought this after having a front loader LG for past 10 years I love that it allows me to add clothes into the wash cycle if Ive forgotten an item The additional water feature is a must and seems to work great I really like the glass top as well

Yes, I recommend this product

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Mega loads

Submitted by Patty5631 - 8/10/2018

Love my new washer. I havent had a full load yet its so big.

Yes, I recommend this product

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Submitted by SanchezJA - 8/10/2018

Very pleased with my washer Everything I expected Happy camper

Yes, I recommend this product

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easy to use settings

Submitted by rb2012 - 8/9/2018

just had over two weeks and is working well we average about 15 to 20 loads of wash per week

Yes, I recommend this product

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Love the washer

Submitted by Tins - 8/9/2018

Excellent I would recommend this product to anyone.

Yes, I recommend this product

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Submitted by Krispykut - 8/9/2018

I have only had this for a couple of weeks. Works great. Only thing I dont like is the music tone for when it is done. I prefer a buzzer that is loud and noticeable. I think the sound is creepy

Yes, I recommend this product

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HE frustrations

Submitted by Wrinkle City - 8/9/2018

This is my second HE top loader and I am still very frustrated. My clothes come out very wrinkled. I have tried washing like weighted clothes putting less in the washer not letting the clothes sit for long and using delicate wash. Nothing seems to work. I am constantly ironing clothes. Even though I am disappointed in HE top loading washers I do like the feature which lets me know the washer is done on my phone.

No, I do not recommend this product

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happily surprised

Submitted by mbarton - 8/9/2018

I was apprehensive while watching the first wash load. Very little water and agitation.But was pleasantly surprised to see how clean my clothes were. I also like the bedding setting it keeps them from becoming tangled up in the wash cycle.

Yes, I recommend this product

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Great Washer

Submitted by farmer 3 - 8/9/2018

we have had our new washer about 2 months now. it works great and all the features are nice. Run really quiet. Uses less soap than our old machine and clothes come out cleaner.At first we were not sure how it would work without an agitator but it works great and pulls the clothes down good. Still lots of features we have not used yet. so far so good

Yes, I recommend this product

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see below

Submitted by gerrry - 8/9/2018

i bought this washer a couple of months ago and im sorry i did. the installers hooked up the hoses backward and i wound up with 8 pair if perm press pants severely wrinkled.i washed and dried them 5 times with no success i have to add water twice to cover 4 pr of pants.the rinse fills up to 2 in.from top of tub .i have to push clothes down for proper rinse . strange noises at 7 min to finish HELP

No, I do not recommend this product

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works great with big and small loads

Submitted by Priscilla132 - 8/9/2018

I had a front loader that I hated because the laundry always dropped out when the door opened and it was older so one water level was used for all size loads. This washer has a smaller footprint than my front loader but actually holds a bigger load so I can now wash my quilts at home rather than at the laundromat. The best features from my standpoint are that its an energy saver and uses minimal water.i.e. enough water to cover the load but not excessive water. It has a sensor that automatically adjusts the water level to the right load. I was initially not confident that this would work but tested it with very small load as well as a load with my quilt and sure enough it adjusted perfectly. I havent used the WiFi feature because Ive never found the need to remotely control my washer I need to be there to load it so I start it at the same time - families with a lot of hot water users will probably find this a useful feature so I cant comment on this. Ive been very pleased with the cleanliness of my clothes in both small and large loads so all in all this is a great washer - perfect for my needs

Yes, I recommend this product

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everything is wonderful

Submitted by Aunt p - 8/9/2018

It has been little over a month and I will never get anything else. Best washer I have had and I have had several.

Yes, I recommend this product

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Submitted by March48 - 8/8/2018

I am very pleased with the washer. I love the large tub.

Yes, I recommend this product

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Spacious/quiet

Submitted by MHCR - 8/8/2018

Im enjoying this machine but there are some features that cannot be changed.

Yes, I recommend this product

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Perfect

Submitted by ptol - 8/8/2018

This washer is absolute perfection. It is sleek and modern and has all the features we need and want. I highly recommend especially for the price.

Yes, I recommend this product

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No problems with washer at all

Submitted by Grandma2B - 8/8/2018

We brought this washer a couple months ago and both my husband and I love it. Its so simple to use clothes are clean its fast its big and my husband likes to watch it run Very happy with purchase

Yes, I recommend this product

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Love it

Submitted by Wsp144 - 8/8/2018

Bought one had an error come up but Lowes exchanged with a new one Love the large tub

Yes, I recommend this product

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Great product

Submitted by MicheleHager - 8/8/2018

We bought the washer about a month ago. I love the washer the features that it has as well.

Yes, I recommend this product

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Very quick and efficient

Submitted by Fixmandan - 8/8/2018

This is the coolest washer. It automatically adjusts the wash time and water levels for each load. It also sends me a notification on my phone when the wash is done.

Yes, I recommend this product

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I love to wash and this machine was made for me.

Submitted by Love to Wash - 8/7/2018

I bought this machine about two months ago after doing some research online. It was rated very high for cleaning and ability to handle heavy loads. I had used a machine without the tall agitator in the middle while on vacation and was surprised at how clean the clothes came out. This machine is wonderful clothes are clean uses just the right amount of water whether large or small load AND best of all the clothes come out almost dry. It takes less time in the dryer for the clothes to completely dry. Love my machine.

Yes, I recommend this product

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Very happy glad I bought LG

Submitted by Mouse 43 - 8/7/2018

Have used the washer twice so far and it works super

Yes, I recommend this product

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Incredible Machine

Submitted by gel85 - 8/7/2018

We have had this machine for almost 2 weeks and it is definitely a water and power saver. The spin cycle dries the clothes so much it reduces dryer time. I wish we could open the top when the water is being put into the tub so we could wash off the cap from the detergent. Hope the electronics hold up longer than 2 years.

Yes, I recommend this product

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Great HE Washer

Submitted by cdgaefke - 8/6/2018

Weve never had a new washer. Always picked up used ones when the current one dies and we cant repair it for a reasonable price. After our last one died I decided perhaps HE technology has improved enough that it may be worth getting a new HE washer and save on water usage in the process. I did a lot of research and front loaders still seem to have a bad rap. So I looked at this one and the huge number of high ratings made it seem like a good choice. It seems to have about 2x the capacity as our old washer with an agitator. Thats awesome Somehow it manages to get clothes and diapers clean with what appears to be insufficient water Not entirely sure how it manages to pull that off but it does The wife loves the sound effects from it. Its much quieter than our last washer. It does take a little longer to do a load but thats okay after all we dont do laundry all day long I still paid for extended warranty just in case some part of the fancy electronics goes haywire within the next 6 years. Im looking forward to getting the matching dryer when funds become available to save on electricity

No, I do not recommend this product

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Excellent product

Submitted by BWF58 - 8/6/2018

Ive had this for 3 weeks and Im very happy with it. This machine is very quiet and our clothes come out very clean

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.

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