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LG Logo

5.0 cu. ft. Large Capacity Smart wi-fi Enabled Top Load Washer

Model # WT7200CW

 4.7 out of 5 (1225 Reviews)

Available in 2 Color(s)

Regular Price $989

Our Price $805.10

After Applicable Rebates

Our Price

$805.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.

Features:

  • 5.0 cu. ft. Mega Capacity
  • SmartThinQ® Technology
  • 6Motion Technology
  • SlamProof Lid
  • Direct Drive Motor 10-Year Limited Warranty

From the Manufacturer

Interactive Tour

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SUMMARY
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 5.0 cu. ft.
APPEARANCE
Design Look Rear Control
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Qualified Yes
WASH PROGRAMS
No. of Programs 8
Wash Programs Pre Wash+Normal, Cotton/Normal, Bulky/Bedding, Heavy Duty, Speed Wash, Delicates, Waterproof, Downloaded
No. of Options 14
Options Soak, Extra Rinse, Fabric Softener, Delay Wash (up to 19 hours), Child Lock, Custom Program PGM Save, Signal, Rinse+Spin, Spin Only, ColdWash , StainCare , Water Plus, Add Garment
No. of Wash/Rinse Temps 4 (Hot, Warm, Cold, Tap Cold (All Rinses)
Spin Speeds Extra High (950 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 3
FABRIC CARE FEATURES
SmartRinse Jet Spray System Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
3-Tray Dispenser Main Wash, Fabric Softener + Liquid Bleach
TrueBalance Anti-Vibration System Yes
LoadSense Yes
Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Add Garment Indicator Yes
LoDecibel Quiet Operation Yes
Leveling Legs 4 Adjustable Legs
SMART THINQ® TECHNOLOGY
SmartDiagnosis Yes
Wi-Fi Connectivity Yes
Smart Grid Ready Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 950
Axis Vertical
MATERIALS AND FINISHES
NeveRust Stainless Steel Washplate Yes
Cabinet PCM
Control Panel Plastic
Top Cover Painted
Diamond Glass Lid Transparent Glass
Available Colors White (W)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 60Hz, 5 Amps
Type Electric
DIMENSIONS
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/5" H with lid open)
Carton (WxHxD) 29 1/2" x 47" x 31 1/4"
Weight (Product/Carton) 146 lbs / 168 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor, 10 Years on Direct Drive Motor, Lifetime on Drum
UPC 048231 020275

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (1225 Reviews)

93% of reviewers recommend this product.

As advertised

Submitted by Slim Texan - 10/14/2018

Weve used this for about 3 months and LOVE it Was diligent when searching for a washer and this seemed right. Not at all disappointed

Yes, I recommend this product

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Large capacity very eficient

Submitted by Don PI - 10/14/2018

Bought this for its capacity reputation it has been spot on thus far

Yes, I recommend this product

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I *LOVE* my washing machine

Submitted by SuzanneS - 10/14/2018

Super happy with my purchase the best washer Ive EVER had. I love the large capacity - I can wash a large load of towels no problem. I love how it greets me with a happy tune when I turn it on. I love NO AGITATOR. I love the keypad. I love what it looks like the touch panel the options and yet its simple. I dont use the wi fi because I think thats a dumb add on - when Im at my 9-5er why on earth would I need to use my phone to check in on my laundry? Hahah yea so I dont use that feature. But all in all I just use the HE detergent no fabric softener or other additives and all my family laundry comes out clean AND smelling fresh Its quiet too I am in love with it.

Yes, I recommend this product

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Quiet

Submitted by TBaldwin - 10/13/2018

Large capacity. Easy controls and display operation. Very quiet. Clear glass top is a bonus. Love it so far Only had it about a month but used frequently.

Yes, I recommend this product

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Simply great

Submitted by Lisa_C - 10/13/2018

We updated from a front loading machine. Love the extra capacity and performance is great. Features are easy to use and the machine is quiet and energy efficient.

Yes, I recommend this product

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Features are great

Submitted by Rachelle from philly - 10/12/2018

I bought this washer a month ago and so far I love it. The capacity works great for me. Washes the bed linens with ease.

Yes, I recommend this product

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Great product

Submitted by Modern housewife - 10/11/2018

Ive had my new LG washer for 6 weeks now and Im really happy with it. It does a great job of cleaning our clothes its so much more quieter than my other machine which didnt even last 2 years. The control panel is so simple to use I thought I would have been intimidated by it. My only complaint is it is a bit too deep and I have trouble reaching the bottom of the tub.

Yes, I recommend this product

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Challenge to operate

Submitted by Hkschleg - 10/10/2018

We bought this about a month ago and am still trying to figure out how to operate it. Clothes come out of the washer wrinkled yes the hot and cold water are connected correctly. Customer service has been no help all they could do was read from the owners manual which we didnt receive had to download one. The store has been no help either. We have been working with spin cycle changes with some success. We do not use a dryer this seems to be part of the issue the machine should come with a warning that you must use a dryer after washing.

No, I do not recommend this product

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Quiet washer

Submitted by Taia2018 - 10/8/2018

I bought my machine about a month ago to replace another LG that was on its last leg. This machine is very quiet and large. My clothing washes nicely and has multiple settings. I have not used all the settings yet but it washed my bedding very well bulky load. I am very happy with my purchase. This brand was recommended over Samsung.

Yes, I recommend this product

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Great performance

Submitted by Zetti - 10/7/2018

We actually purchased both our units from a surplus but still new with wrapping. We still got factory warranties with them. Our clothes look and feel cleaner The units hold more clothes and take up less room then our previous ones

Yes, I recommend this product

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Just Great Overall

Submitted by Michael2950 - 10/3/2018

We have had this for approximately 6 months now and for lack of a better word its great. The overall volume is good we love the way the drawers are arranged and 75 of the time we only have to open one refrigerator side to get what we need reducing cooling loss

Yes, I recommend this product

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Great features

Submitted by Tzap - 10/2/2018

I bought this washing machine and absolutely love it. My clothes come out cleaner than the last machine I had. I like the spin options I usually run on high so I can use less time drying my clothes. Also it never has become unbalanced. I would highly recommend this machine.

Yes, I recommend this product

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reliable

Submitted by Sagriffey - 10/1/2018

I have had my washer for several months and the only work I can use to describe it is AWESOME. I got more than my moneys worth.

Yes, I recommend this product

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LG Washer

Submitted by MommaV - 10/1/2018

Old washer died This was the only one at the store that was reasonably priced and available to get within 48 hours Still learning all the extra functions such as WiFi option Not sure about that one But so far it is doing its job.

Yes, I recommend this product

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I am intrigued with this machine

Submitted by Gunnsmom - 9/29/2018

My husband surprised me with this machine yesterday. My previous agitating machine that I had for almost 20 years took its final spin only days before. I was a little intimidated at first as it seems so high tech but read the manual and did my first load of clothes. I kid you not I watched the whole cycle run through from beginning to end to see how it cleaned my clothes. The machine is sturdy durable quiet used very little water and I am still discovering all that it can do. Great buy the hubbs did good with this machine. I am already hinting that I will need the matching dryer here soon.

Yes, I recommend this product

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Excellent Washer

Submitted by djr55 - 9/29/2018

Great features lots of options for whatever youre washing. The washer senses the wash load and use the appropriate amount of water for the clothing/bedding that you have loaded. Ive seen reviews with concerns that there is not enough water entering the machine to cover the wash load however if you watch the load being washed the load will cycle through the water multiple time. All of the clothing or bedding we have washed has come out very clean.

Yes, I recommend this product

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Excellent washing machine

Submitted by MatthewRiley - 9/29/2018

We bought this to replace an old machine that was in its last leg. The options available and how quiet the machine is its best qualities. I would recommend this machine to just about anybody

Yes, I recommend this product

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easy to use with lots of convenient features

Submitted by Jeff1019 - 9/27/2018

This washer is very easy to use. Touch the power button set the dial at the desired preset wash snd touch the start button. That is all it takes to run this machine. But if you prefer to to set it the way you need you can do that as well. The machine is so quiet I cannot hear it from the 1st floor. I love this machine.

Yes, I recommend this product

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Great features

Submitted by The Partons - 9/27/2018

I bought this washer a month ago. I love how big the tub is. My clothes are coming out clean and the spin cycle spins them very well. I have had to cut back on drying time.

Yes, I recommend this product

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Wonderfully for a family

Submitted by Ballethun1 - 9/25/2018

I recently replaced an old washer with This 1. I have 2 children with special needs and often have to clean clothing bedding and all kinds of miscellaneous things pretty often. In less than 6 months it totally trashed my old washer. Now with my new LG washer not only do I close get cleaner but I can actually effectively wash big king size quilts sheets Shoes clothes and so much more. I can fit more into each load and Even when a bulky item get stuck on one side of the machine it will still effectively spin and ring out as much water as possible. Which has made drying even faster and more efficient. I also love that I get a notification when my laundry is finished and I can remote start it from my phone I absolutely love this washer and recommend it to anyone

Yes, I recommend this product

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Submitted by Legovs1 - 9/25/2018

Thank this a month ago and absolutely love this machine

Yes, I recommend this product

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Wonderful washer

Submitted by Bscriber1 - 9/25/2018

This washer we purchased after much research. All the reviews were excellent so we decided to purchase it and give a try. It did NOT disappoint. There are no bad points to mention. Excellent choice.

Yes, I recommend this product

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Great washer so far

Submitted by Jersey gal - 9/24/2018

We have had this washer for about 6 weeks now doing 2-4 loads per week. It is quiet and gets our clothes sheets etc. clean and well rinsed. At 55 I am able to reach the bottom of the very large tub. I like the cycle choices. I have used the Tub Clean feature as suggested.

Yes, I recommend this product

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Great features

Submitted by AJ15STEVE - 9/23/2018

Easy to operate. Huge tub. Love it Clothes come out great. I bought it site unseen with only a computer picture. Waited 7 weeks for delivery. Well worth it.

Yes, I recommend this product

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Quiet Direct drive.

Submitted by Radeni88 - 9/23/2018

This will wash all the clothes in my clothes basket and it does it Quietly I can wash my clothes at night without disturbing anybody. Many different wash cycles......I use normal and they are done in 37 minutes. Clothes come out less damp than any washing machine that I have used before ergo less time in the dryer.

Yes, I recommend this product

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The wife loves it

Submitted by Al615 - 9/22/2018

Like everything about it plus it matches dryer now

Yes, I recommend this product

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nice washer

Submitted by mollyme - 9/19/2018

this washer is great with one drawback. For those of us who are vertically challenged-under 53 the machine is too deep. We need to either use a tool hanger in my case or a step stool to reach the clothes. This should have been mentioned when we looked at the machine in the store. Maybe your next models could be slightly less deep. Other than that...I love the machine. It washes beautifully. I would have given 5 stars except for the depth.

Yes, I recommend this product

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Easy to Use

Submitted by patricia75 - 9/17/2018

I have used this several times now and it works very well. I like the clear glass lid. The owners manual is great if I am confused on what cycle to use.

Yes, I recommend this product

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Best washer

Submitted by Pamikulski - 9/16/2018

Ive had my washer almost 3 weeks and I LOVE IT My old washer was 32 years old and I was very hesitant to get a new one but this washer is great. I love all the features and gets everything clean with less water and detergent. I would recommend this to anyone.

Yes, I recommend this product

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Squeaky

Submitted by Kathy1040 - 9/14/2018

My washer makes a loud squeaking noise when it washes the clothes. Not sure if this is normal.

No, I do not recommend this product

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Terrific washer at a very good price

Submitted by Jwedgejr - 9/14/2018

Washer has all the features we need extra large capacity very quiet easy to install low water usage and spin cycle removes more water than expected. Only one minor drawback - a short person may have trouble reaching the bottom of the tub. We bought a laundry grabber

Yes, I recommend this product

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Very large capacity

Submitted by NJgal - 9/10/2018

I have had this washer for about 2 months. It has such a large drum that I dont have to do wash that often. It literally can do 2 loads in 1 It does a very good job washing the clothes.

Yes, I recommend this product

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Excellent product

Submitted by 716 Reviews - 9/9/2018

Purchased this washer in June 2018 has been working well since then. Clothes come out clean. The delicate cycle is very gentle but effective. Would definitely recommend this product

Yes, I recommend this product

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Easy to Use

Submitted by Beezer1234 - 9/4/2018

I bought this machine approximately one month ago after needing to replace my other washer which was only 5 years old. So far the machine has been very easy to operate and I feel Ive made a great choice.

Yes, I recommend this product

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Cleans well but.......

Submitted by Sandra3 - 9/2/2018

This machine does a good job cleaning and rinsing with very little water but the tank is so deep it is difficult to reach the bottom without a step stool. I would definitely buy a smaller machine next time.

No, I do not recommend this product

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Great washer except for Wi-Fi feature

Submitted by LeBrun - 8/31/2018

My husband talked me into this washer for the Wi-Fi feature because I am always asking/ wondering when the laundry is done. With this app feature it chimes and lets you know. The normal cycle is around 55 minutes and the speed wash is 30 minutes. Upon set up the 1st wash went well but we can no longer get the Wi-Fi feature to connect no matter what we try even moving the router closer which the product suggests. Aside from this the spin really gets clothes dry enough I have cut my dryer use and the glass window allows you to see inside and how much water is in the washer tub.

Yes, I recommend this product

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I really like this washer

Submitted by My my LG - 8/30/2018

Top quality for the price and does an excellent job with big loads of clothes. The only reason I did give it 4 stars is because the cycles are so long but I understand most new machines are like that. Over all great buy

Yes, I recommend this product

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Excellent washing machine

Submitted by Shibby5014 - 8/29/2018

Ive had this for about 1 month and everything on it works well. I love that it can sync to the app to let me know when laundry is done/how long before its done. As someone who often forgets clothes in the washer this is a great help This way even if Im not home I can remind whoever is to change the laundry. I also like the size of the tub. It can fit our king size comforter with no problems

Yes, I recommend this product

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My favorite new toy

Submitted by BMConstance - 8/29/2018

This is my first NEW washing machine in nearly twenty years. Wow It is quiet handles all sizes of loads from tiny to ginormous. I dont know how Ive lived without it all these years.

Yes, I recommend this product

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Great value for the price and superior Quality

Submitted by Red Scorpio - 8/28/2018

The Best Top loader machine with 5 cubic capacity very reliable and great quality. Lowes is the best place to purchase their return policies are great and offer great Warranty plans too. You will not fins a better dealer.

Yes, I recommend this product

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easy to use

Submitted by earthwalker - 8/27/2018

I can wash up to 2 or 3 times that I could with my old washer....just pick your setting and push the button and its washing

Yes, I recommend this product

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great

Submitted by garyyao - 8/27/2018

I just move in usand my English is not very well but i can use it easilyits worked so great

Yes, I recommend this product

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Great features

Submitted by Sue121 - 8/27/2018

Purchased the LG 5.0 washer and love it It has great features and runs so quietly Really glad we bought this one

Yes, I recommend this product

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Great Washer

Submitted by KB0713 - 8/27/2018

Excellent washer. Easy to operate. Washes clothes so much cleaner than our old Whirlpool. Huge capacity.

Yes, I recommend this product

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Great wash

Submitted by Mommy123 - 8/27/2018

I bought this washer about a months ago. Love how big it is. You can wash a king size bedding too My clothes come out clean. The cycles are nice and I like how they can be customized according to your needs.

Yes, I recommend this product

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Submitted by WillyO - 8/26/2018

Love this washer such large capacitySimple to use. Saves time and money

Yes, I recommend this product

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Not Happy

Submitted by Peg18 - 8/26/2018

It puts permanent wrinkles in my clothes and only washes in hot water regardless of the cycle I choose. I have lots of options but I cant use them.

No, I do not recommend this product

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Great Machine

Submitted by Efavuzza - 8/26/2018

I bought this over a month ago. The machine is flawless. I even like the music it plays end of cycle

Yes, I recommend this product

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Great Purchase

Submitted by Sangria - 8/25/2018

I finally replaced my 20 year old Kenmore units and am so thrilled with my new LG washer

Yes, I recommend this product

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Top Load Washer

Submitted by Pablo188 - 8/25/2018

The height of the washer is a problem for my wife who is short 51 and she has a hard time reaching down into the bottom. Otherwise the machine is performing well.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.

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