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LG Logo

5.0 cu. ft. Large Smart wi-fi Enabled Top Load Washer

Model # WT7200CV

 4.5 out of 5 (172 Reviews)

Available in 2 Color(s)

Regular Price $1,099

Our Price $899.10

After Applicable Rebates

Rebate(s): $50

Our Price

$899.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.


Follow the tips below to make sure your LG product will fit in the space intended.

Features:

  • 5.0 cu. ft. Mega Capacity
  • SmartThinQ® Technology
  • 6Motion Technology
  • SlamProof Lid
  • Direct Drive Motor 10-Year Limited Warranty

From the Manufacturer

Interactive Tour

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SUMMARY
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 5.0 cu. ft.
APPEARANCE
Design Look Rear Control
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
Dial-A-Cycle™ Yes
ENERGY
ENERGY STAR® Qualified Yes
WASH PROGRAMS
No. of Programs 8
Wash Programs Pre Wash+Normal, Cotton/Normal, Bulky/Bedding, Heavy Duty, Speed Wash, Delicates, Waterproof, Downloaded
No. of Options 14
Options Soak, Extra Rinse, Fabric Softener, Delay Wash (up to 19 hours), Child Lock, Custom Program PGM Save, Signal, Rinse+Spin, Spin Only, ColdWash™, StainCare™, Water Plus, Add Garment
No. of Wash/Rinse Temps 4 (Hot, Warm, Cold, Tap Cold (All Rinses)
Spin Speeds Extra High (950 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 3
FABRIC CARE FEATURES
SmartRinse™ Jet Spray System Yes
ColdWash™ Option Yes
SenseClean™ System Yes
CONVENIENCE FEATURES
3-Tray Dispenser Main Wash, Fabric Softener + Liquid Bleach
TrueBalance™ Anti-Vibration System Yes
LoadSense Yes
Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Add Garment Indicator Yes
LoDecibel™ Quiet Operation Yes
Leveling Legs 4 Adjustable Legs
SMART THINQ® TECHNOLOGY
SmartDiagnosis™ Yes
Wi-Fi Connectivity Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 950
Axis Vertical
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Washplate Yes
Cabinet PCM
Control Panel Plastic
Top Cover Painted
Diamond Glass Lid Transparent Glass
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 60Hz, 5 Amps
Type Electric
DIMENSIONS
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/5" H with lid open)
Carton (WxHxD) 29 1/2" x 47" x 31 1/4"
Weight (Product/Carton) 146 lbs / 168 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor, 10 Years on Direct Drive Motor, Lifetime on Drum
UPC CODES
UPC 048231024549

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 6/10/2019
  • Must be postmarked by: 8/10/2019
  • Description: Receive up to a $300 rebate with purchase of qualifying LG Laundry Pair. Rebate form must be postmarked by 8/10/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (172 Reviews)

87% of reviewers recommend this product.

Quiet Washer

Submitted by Jonny123 - 5/15/2019

I bought this a month ago to replace our front load LG washing machine which lasted 8 years. We definitely like the foot print of this machine and the ease of loading from the top rather than bending over to load from the front. The machine runs much quieter and really spins the clothes well after the wash. Glad I stayed with LG

Yes, I recommend this product

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Very easy to use

Submitted by Don521 - 4/10/2019

Read all the reviews and came to buy this washer and glad I did we love it.

Yes, I recommend this product

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LG Washer

Submitted by CAW54 - 4/9/2019

I purchased my machine the end of February. I runs exceptionally quiet. Does a wonderful job of getting my clothes clean and spun out before going to the dryer. My only disappointment is that it takes too long to run a load and it doesnt have just a spin cycle on it. There are times when I hand wash something and just need to spin some of the water out of the item before line drying it. That feature is not on my machine and I do miss it.

Yes, I recommend this product

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Does the wash and does it well

Submitted by melrose - 3/26/2019

Its hard to get excited about a washing machine but when your old one breaks down and you need to buy a new one its great to find a machine that makes the laundry experience as painless as possible. I particularly like the electronic controls that make it easy to fine tune water temperature and water use.

Yes, I recommend this product

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Best washer

Submitted by Brittney s - 3/24/2019

Ive had my new washer for about a month now and its probaly the best washer ive evwr owned its deep so you can wash more clothes in one load its fast and has lots of diffrent washing options. I LOVE this washer.

Yes, I recommend this product

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New Washer

Submitted by silver machine - 3/18/2019

Have had new LG washing machine for about 2 weeks has been doing a great job quicker and gets the wash cleaner. Very pleased

Yes, I recommend this product

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Great Washer - Love the WiFi

Submitted by lhast46 - 3/16/2019

This was to replace another LG washer - fewer cycles to choose from love the Wi-Fi capability very happy

Yes, I recommend this product

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Very efficient

Submitted by Sharonsstore - 3/6/2019

I bought this washer 3 weeks ago I love my washer washes good when done washing it has the sound of an ice cream truck. Sounds cool. I love my LG washer

Yes, I recommend this product

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Been great so far

Submitted by Yuni77 - 3/5/2019

We are enjoying the over all performance and yet how simple it is to operate. Even my husband can do it. Lol

Yes, I recommend this product

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Washer Down

Submitted by Taj1 - 3/5/2019

I bought this machine on a Saturday a few weeks ago after our existing washer went south. I bought it at Lowes because there was an LG discount and the machine had good reviews. On February 28th I returned to Lowes to buy the matching dryer but found out that the sale ended on the 27th. I am still looking for the dryer at the same price point. So far it has been an good washer and we are very satisfied.

Yes, I recommend this product

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LG Washer

Submitted by Annie7 - 3/4/2019

I bought this washer about a month ago and could not be happier with my choice I have been a Maytag fan for decades and decided to switch and am I glad I did. The washer itself is deceiving because it looks much smaller than my Maytag Bravos. I can wash giant comforters with ease and it is so quiet. I would recommend this washer to anyone Thanks LG

Yes, I recommend this product

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Great features and Very Quiet

Submitted by MobileMarine - 2/25/2019

We bought this washer with a little trepidation after having a terrible experience with another brand which never really worked well for us. However after reading all of the reviews we went ahead a purchased this one and are very happy we have done so. Very user friendly and extremely quiet. Additionally you can see the water level when operating.

Yes, I recommend this product

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Happy to do laundry again

Submitted by Devwow - 2/21/2019

Hello. We needed a new washer. Im so pleased at the capabilities and the ease of doing a load of clothes now. Its quiet easy to use gets my clothes super clean.

Yes, I recommend this product

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Love my new washing machine

Submitted by Simon264 - 2/16/2019

We had another brand washing machine but after two years and many times having a repairman out it was deemed a lemon. We received our money back and decided to purchase a LG washing machine. I absolutely love it The cycles are so fast and I even get an alert on my phone when the load is done.

Yes, I recommend this product

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Very quiet and shorter run time

Submitted by gma1dky - 2/14/2019

I have been using this washer for a month and am very please with it. It is much quieter that my previous washer. It also does not take as long to wash a load as my previous washer

Yes, I recommend this product

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so much for consumer reports

Submitted by dhone - 1/29/2019

Cant get HOT water for washing whites. Some of laundry does not get water on it Sheets and jeans come out with dry places on them. Wish I had bought a different make.

No, I do not recommend this product

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Great product

Submitted by DianeV - 1/25/2019

Large capacity is great. Washing cycles are quick and effective.

Yes, I recommend this product

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Saving water and drying time

Submitted by dustbuster23 - 1/20/2019

Weve had this washer about three weeks and it has solved problems for us I love the feature that computes how much water should be used - Im sure it will save us water usage and eliminates nagging the other family members to check the water level. While it runs a little longer than the old style washers it is much quieter and spins out heavy items efficiently saving time and electricity in the dryer and holds more clothes while taking up less floor space. The cheerful tune it plays when it finishes is much nicer than a buzzer too.

Yes, I recommend this product

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Quiet efficient. Large tub.

Submitted by Wyshars - 1/20/2019

Bought to replace front loader washer. Very pleased with my purchase.

Yes, I recommend this product

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Love these settings

Submitted by JenRose - 1/4/2019

I was nervous when we bought this washer but now Im so pleased with our purchase It has all of the cycles I need soak for my husbands jet fuel drenched clothes and an add clothing option as well for the socks I drop in the floor. Cant wait to purchase the dryer

Yes, I recommend this product

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Good Overall Experience

Submitted by Keith Joan - 12/31/2018

Very Happy with performance and looking to buy matching dryer.

Yes, I recommend this product

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Bought the pair

Submitted by DLee 60 - 12/20/2018

Washer and matching dryer have perfect amout of features to both clean our laundry and dry it wrinkle free over our worn out pair

Yes, I recommend this product

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DOES NOT CLEAN DO NOT WASTE YOUR MONEY

Submitted by JimSh - 12/6/2018

Terrible washing? Machine does not clean I can put a shirt in it with simple DUST and it will come out with the same dust on it only wet Put bleach in the reservoir and it immediately leaks out THIS MACHINE IS ONLY 5 MONTHS OLD . Ridiculous

No, I do not recommend this product

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Leaves lint

Submitted by Debann - 12/5/2018

Bought this from Cranes appliance few weeks ago. This machine leaves debris and lint on everything. Told to put clothes in dryer with fabric softener sheet do not dry my colored slacks. If machine worked well shouldnt have to do this. Have to engage all options to increase water and time usage to help so where is the savings?

No, I do not recommend this product

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Really wanted to love it

Submitted by Jilarraza - 11/21/2018

We have had the washer less than a year and washer or the machine since there is no agitator literally ls broken. Had to wait over a week to have them come out and fix it...went to wash first load this afternoon and guess what broke again. Not a happy consumer

No, I do not recommend this product

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Submitted by Mr Dudley - 11/20/2018

Im very glad we chose. It cleans much better than the old one.

Yes, I recommend this product

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Rust

Submitted by RetiredDan71 - 11/4/2018

Our four old LG washing machine is starting to rust. The company called it cosmetic damage and will do nothing? Not a quality product.

No, I do not recommend this product

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Best Appliance That I Have Ever Purchased

Submitted by Flashiemcc - 11/3/2018

As a single mom I was quite reluctant to spend the money on a higher priced washing machine but I am so that glad I did This truly is the best appliance that I have ever purchased Previously I bought less expensive washers but they did not last long or clean the clothes well. This machine cleans our clothes so well spins them to the point that they have no water and even seems to make my clothing feel softer. I now plan on buying LG products for all of the appliances that I need. Like I said it is hard to part with the money but the quality is undeniable.

Yes, I recommend this product

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Great Machine- Poor Repair Service

Submitted by Poor repair response - 10/31/2018

We have had this machine for a while it is an amazing washer we simply love it and I give the machine itself 5 ***** ---BUT--- its been broken and not usable for over a month now...grant it this is the first time its ever been broken...but its suppose to have a 10 yr warranty however the one service center that they have is almost 3 hours away from us and we cannot seem to get anyone out to service and repair the washer. Its very frustrating especially when you have a disabled child teen in the home and the washer is the most important piece of equipment you own to help keep things sanitary for the child. I love the machine but getting someone out to service it when there is an problem...is a huge issue itself. I will not ever buy another LG product or any other product that cant service what they sell

No, I do not recommend this product

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Large Washer preforms like Front Loaders

Submitted by HowardII - 10/22/2018

We researched and purchased the LG model. We had a front loader and wannted somethinng to take up less space in the laundry but could do the same capapcity. This washer delivers.

Yes, I recommend this product

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Surpasses Expectations

Submitted by Hayneslg - 10/21/2018

Weve had this washer for over a month now and it works extremely well so far. Very easy to use and has done a great job with our laundry. My wife loves it and we have been pleasantly surprised after ready all of the negatives about High Effeciency washers.

Yes, I recommend this product

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You cant go wrong with LG

Submitted by Whalejon - 10/20/2018

We purchase a new LG washer and for the last few weeks weve been very pleased with how it performs operates and how it gets our clothes very clean. We already own a LG dryer so we were confident that the washer we purchased would be just as good. You cant go wrong with LG

Yes, I recommend this product

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Efficient-large capacity-gets the job fine

Submitted by Clean Queen - 10/20/2018

Love it Waited too long to replace my old one. It is quickefficient easy to use

Yes, I recommend this product

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so quiet running

Submitted by Lynn lady - 10/17/2018

Was surprised when our washer played a chime when cycle was done. Great tube capacity.

Yes, I recommend this product

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Happy wifehappy life.

Submitted by Clav057 - 10/15/2018

My wife Elena wanted a side by side refrigerator with icemaker and water and our new LG WT7200CV fills the bill perfectly.We installed it ourselves and had to remove the doors to get it in the house and didnt get the icemaker to work but the great LG service came right out and we were having our Scotch on the rocks in just a few minutes later.One reason we bought the LG was the fantastic service reputation and another was we liked our new LG top load washer so much.We have everything from smart phones and the rest from LG.Couldnt be more pleased.

Yes, I recommend this product

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Great features

Submitted by Riri28 - 10/15/2018

Love our LG Very quiet and the chime signal is perfect

Yes, I recommend this product

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Submitted by Kenherd - 10/14/2018

I bought this washer several weeks ago after my washer of 16 years died. This washer is awesome and easy to use. Im happy with the purchase.

Yes, I recommend this product

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Clean clothes

Submitted by BIIIe - 10/13/2018

I see that my clothes are much cleaner and not all twisted.

Yes, I recommend this product

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not satisfied

Submitted by Rocketmama - 10/12/2018

I have had this washer for a couple of months now and cannot figure out why our clothes keep coming out smelling musty/dirty smelling I have tried different detergents twice done a monthly sanitizing/cleaning and have even tried bleach and white vinegar in the loads- nothing has worked so far I would not recommend this washer at this time.

No, I do not recommend this product

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Great So Far

Submitted by Fat Husby - 10/12/2018

We recently purchased this washer to replace our Whirlpool Duet Sport front load washer and so far its performed great. The only thing is that it doesnt do well with small loads. Tried to wash just 4 bath towels and it kept getting out of balance but it does fine with larger loads.

Yes, I recommend this product

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What an awsome washer

Submitted by red jackel - 10/11/2018

While I have had this washer for only a short time its features and delivery of service is unbeatable.This is my first new washer in 39 years and I wish I had updated sooner. The clothes cycle wash is quicker uses less water and a lot less detergent. I expect to see real savings . Im very impressed by the look of the device from the outside and watched the performance of the wash thru the glass top believable The clothes did not take the pounding of my old type washer but were as clean or cleaner than what I usually got. The controls and the settings were placed well and very easy to use.The washer is a real winner. Im very satified.

Yes, I recommend this product

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LG Washer ---I love it

Submitted by Olganator - 10/9/2018

Has great features. Very Quiet and so easy to operate.I am happy we bought it

Yes, I recommend this product

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Top Load Washer

Submitted by Nancy J L - 10/9/2018

I purchased this washer a little over a week ago and have been very happy with it. I purchased an LG because I was very impressed with LG customer service with a refridgerator that was out of warranty. I am an LG customer for life.

Yes, I recommend this product

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Pleasantly surprised

Submitted by Laurie G - 10/9/2018

We bought a washer and dryer and they are great. We really didnt want another washer without the agitator because of our previous washer experience but this one is great really gets the clothes clean. Very happy with the pair.

Yes, I recommend this product

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Holds a lotta clothes

Submitted by Ann53 - 10/9/2018

Purchased this after my other washer quit working. I like this washer although it takes 14 min longer for quick wash uses 10 more gallon of water per wash.

Yes, I recommend this product

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Great features

Submitted by Chelsi04 - 10/9/2018

Was in a bind and needed a reliable washer. This exceeded all expectations. Five stars

Yes, I recommend this product

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Submitted by Sister inlaw - 10/7/2018

First agitator free top load weve owned. Takes big loads easy to load and unload. Quiet and smooth operation. Controls are easy to use.

Yes, I recommend this product

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So far so good

Submitted by Niblick - 10/6/2018

Have had this refer a year now with no problems. I originally thought the extra door was a little over the top but its actually handy and so easy to access.

Yes, I recommend this product

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An outstanding washer

Submitted by EL2018 - 10/5/2018

I bought this washer about a month and a half ago when my 17-years old washer started loosing its marbles. I LOVE this LG washer. It has huge capacity comparing to my old machine. It is very easy to operate zero learning curve. I already noticed a huge difference in my water bill. Now I look for excuses to do laundry. It does not get any better than that.

Yes, I recommend this product

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Very happy with overall performance..

Submitted by Yodaddyo - 10/1/2018

Saved so much time and energy doing wash. Great product

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Clearly Quiet.

Our SlamProof glass lid allows you to watch your washer in action. And closing it is safe and quiet thanks to our smooth-operating hydraulic hinge.


Follow the tips below to make sure your LG product will fit in the space intended.

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