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LG Logo

5.0 cu. ft. Large Smart wi-fi Enabled Front Control Top Load Washer with TurboWash®

Model # WT1901CW

 4.4 out of 5 (34 Reviews)

Available in 2 Color(s)

Call for Our Best Price

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Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Stylish Yet Functional

LG puts a modern spin on the traditional top load laundry pair. By moving the control panel from the back to the front, the buttons and LED display are easier to read and use. Modernize your laundry room with this intuitive and functional design.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

Features:

  • 5.0 cu. ft. Ultra Large Capacity
  • TurboWash® Technology
  • Front Control Design
  • 6Motion Technology
  • SmartThinQ® Technology
  • Direct Drive Motor 10-Year Limited Warranty

From the Manufacturer

Interactive Tour

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SUMMARY
Design Style Top Loader
Control Panel Design Front Control
Capacity (cu.ft.) 5.0 cu. ft.
Available Colors White (W)
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 5.0 cu. ft.
APPEARANCE
Touch Buttons Yes
Electronic Control Panel with LED Display Yes
ENERGY
ENERGY STAR® Qualified Yes
IMEF 2.38
IWF 3.7
WASH PROGRAMS
No. of Programs 12
Wash Programs Pre Wash+ Normal, Cotton/ Normal, Tub Clean, Bulky/Bed- ding, Heavy Duty, Speed Wash, Delicates, Bright WhitesTM, Towels, Oxi-Sanitize, Waterproof, Downloaded
No. of Options 13
Options Soak, Extra Rinse, Fabric Softener, Delay Wash, Child Lock, Custom Program, PGM Save, Signal, Rinse+Spin, Spin Only, Cold- WashTM, StainCareTM, Water Plus
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Hot, Warm, Semi Warm, Cold, Tap Cold
No. of Spin Speeds 5
Spin Speeds Extra High, High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 3
FABRIC CARE FEATURES
TurboWash Yes
TurboWash® Technology Yes (v2.0)
SmartRinse Jet Spray System Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
SlamProof Lid Yes
TrueBalance Anti-Vibration System Yes
SmartDiagnosis Yes
3-Tray Dispenser Yes
LoadSense Yes
Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
LoDecibel Quiet Operation Yes
Leveling Legs Yes
WiFi Connectivity Yes
SMARTTHINQ® TECHNOLOGY
SmartDiagnosis Yes
WiFi Connectivity Yes
Remote start and cycle monitor Yes
Energy Monitoring Yes (Wifi)
SMART THINQ® TECHNOLOGY
SmartDiagnosis Yes
Wi-Fi Connectivity Yes
Remote Start and Cycle Monitor Yes
Energy Monitoring Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Max RPM 950
Axis Vertical
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
NeveRust Stainless Steel Washplate Yes
Cabinet Painted Steel
Available Colors White (W), Black Stainless Steel (K)
Lid (WT1901CW) White - Transparent Glass
Lid (WT1901CK) VCM - Dark Gray Tint
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V @ 60Hz.
DIMENSIONS
Product (WxHxD) 27" x 40 3/8" x 28 3/8 " (55 3/8" H with lid open)
Carton (WxHxD) 29 19/32" x 46 3/8" x 31 3/8"
Weight (Product) 137.3
Weight (Carton) 152.7
LIMITED WARRANTY
Parts and Labor 1 Year
Direct Drive Motor 10 Years
Drum Limited Lifetime
UPC CODES
UPC 048231020626

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (34 Reviews)

82% of reviewers recommend this product.

Submitted by Lekpinkham - 9/8/2018

Love my new washing machine. Im saving in water because it automatically detects the size of the laid and adjusts accordingly.

Yes, I recommend this product

  • Features:
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Love the features

Submitted by Slugcat - 8/6/2018

We have only had our washer for 3 weeks but it washes efficiently and demonstrably lessens drying time. I am impressed with the extra features especially the ability to add extra water.

Yes, I recommend this product

  • Features:
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Seems to do a good job so far

Submitted by Fatfree1031 - 8/2/2018

Only had this for 3 weeks. I still dont understand all the wash cycles and features. However it seems to work well so far.

Yes, I recommend this product

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Satisfied purchase

Submitted by epaw81 - 7/14/2018

After having my previous washer for 12 years I was hesitant to buy a new washer that was updated and all electronic. After reading reviews and hearing from friends and family who have the same washer we decided to purchase this particular washer. I am very pleased with it I had to read reviews that clothes did not get totally wet or washed but this has not been my experience. Everything gets clean and the water is spun out of the clothing really well. It really cuts the drying time in half. If you have reservations about this washer please do not. Its a great purchase

Yes, I recommend this product

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Cleans quickly and efficiently

Submitted by I P Daly - 6/24/2018

The front panel is a little different but I like it. Nice large tub easy to access the bottom. Cleans quickly and efficiently Runs fairly quiet and no vibration.

Yes, I recommend this product

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lg washer top loader

Submitted by Sander4324 - 5/27/2018

This is a large capacity washing machine. I am 62 with long arms and have to stretch to reach the bottom of the tub. My wife cannot reach the bottom therefore unless you have a long reach I would recommend a front loading machine. So far the machine does a very good job. It has numerous features all electronically controlled therefore I elected to buy the extended warranty. Too many things could go wrong as time goes by. The machine senses the load and goes from there if it senses wrong then there will not be enough water in the tub. This happened only once so far. I think it was just a fluke as it only happened once. I also have a LG gas dryer of about the same size and appearance which also does a good job. I am so far very satisfied with both machines.

Yes, I recommend this product

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Very nice design

Submitted by Lor26 - 5/18/2018

I bought this washer last month and Im very happy with it. Its very quiet and cleans the cloths well. I love the towel feathure.

Yes, I recommend this product

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Does everything for you

Submitted by BigG99 - 4/27/2018

So much is automatic one only has to learn the basics and let the machine do the rest.

Yes, I recommend this product

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Very nice overall

Submitted by Lori H - 4/22/2018

Had problems at the beginning and now fixed. Do not like design of cover. If you dont have it all the way back lifted up it will bash you in the head

No, I do not recommend this product

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Very nice unit

Submitted by Bcgreen - 4/16/2018

Doesnt do a better job at cleaning over our old unit.

Yes, I recommend this product

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Submitted by Bestmom - 4/9/2018

Most wonderful washer...better than a laundry mat and spend less time doing laundry

Yes, I recommend this product

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absoulutley love this washing maching

Submitted by candlestick lady - 3/28/2018

ive had these washer for almost a month and love it i can do bulky clothes and items and not have to go to laundry mat now im thinking i might need the matching dryer just because the washer is so quite and get our clothes so clean and less drying time.

Yes, I recommend this product

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I hate this washer

Submitted by Wendyw757 - 3/27/2018

It do not wash your clothes. It just swishes them around. I hated this washer every since i had it. Yes its a large tub but is only spin your clothes around in water

No, I do not recommend this product

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Sized to fit my small laundry room

Submitted by Plano girl - 3/17/2018

Ive had this LG washer for three weeks now so its been used frequently. It washes clothing very well and I am impressed at all the decisions it makes based on weight and soil level of the load. Hugh drum for high capacity is fablous but there is my problem. I am 411 tall can cannot reach the bottom of the drum to remove clothes. I now keep a set to tongs to get to the bottom of the barrel so to speak. It is a noisy washing cycle which means we must keep the laundry room door closed. One feature I wish it did have...when finished it plays this cute tune once and no other signal to remind me the load is done....previous washer kept a signal going for a few minutes. Overall I enjoy all the features it offers and hope technology will improve for top loader washers keeping short people in mind...ha

Yes, I recommend this product

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Submitted by Shoozie - 3/14/2018

Great features especially the extra water. Thankful for the helpful users manual

No, I do not recommend this product

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Delivered With a Broken Water Control Valve

Submitted by mctrozzo - 3/1/2018

This washer has a lot of options which I like. However after the first few washes I noticed that the soap dispenser would fill with water and then dump it into the wash tub. This continued to happen. After several calls to service it was decided that the water control valve on the new washer was defective. It has been fixed. The only other issue is the sensitivity of the touch panel. I am 54 and can not reach the bottom of the washer if I lean over the washer the pressure from my body resets the current settings so I have to be very careful. So having controls at the front of the washer is a problem. Also it didnt occur to me that the top of the washer and dryer are not flat so I lost my clothes folding area. I would recommend this washer but perhaps in the smaller model. Unable to get WiFi to work though.

Yes, I recommend this product

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Great Washer

Submitted by Reba Chicken - 2/22/2018

I have had this unit for about a month. It works well and is quiet for a washer which is important to me because it is in my kitchen not a basement etc. I like the control buttons on the front its a great option

Yes, I recommend this product

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Huge but only average.

Submitted by magill - 2/6/2018

This machine is quiet and energy efficient but even on the highest spin cycle clothes come out wetter than previous machines. I often re-run just the spin cycle to avoid having to nearly double normal drying times.

No, I do not recommend this product

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Love all the great features

Submitted by Patsyrat - 2/2/2018

This washer is great except I didnt realized how deep the drum was having trouble getting the clothes out.

Yes, I recommend this product

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Really impressed

Submitted by Phinfan - 1/30/2018

We purposely selected LG washer and dryer for noise reduction as our last set another brand were very loud. We couldnt be happier - not just less noise but more efficient better cleaning and definitely quicker at drying our cloths.

Yes, I recommend this product

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Great options

Submitted by tobi2 - 1/15/2018

Have had this washer for about 2 weeks now. It is my second HE so Im familiar with how the water level works. Cloths are clean. My only complaint is that being 52 even on a step stool I have trouble getting the cloths out of the deep drum. I wish the salesman had pointed this out to me. It is not something I would think of when shopping for a new washer as I have never had this problem before. I would have looked for a washer with a less deep drum. The thought of how uncomfortable and inconvenient it is to remove the clothes and the fact that I will have to deal with this for the next however many years this machine lasts is not fun.

No, I do not recommend this product

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An upgrade for sure

Submitted by StevieK - 11/3/2017

The capacity on this washer is massive compared to my old front loader. I have only had it for only a couple of weekend laundry cycles but so far so good. It spins incredibly fast. Only 1 issue that was our fault where a blanket slipped in with the regular darks and the washer couldnt balance in order to spin due to the sopping wet 10 lb blanket balled up on one side. It seems weird that the water doesnt entirely cover the clothes but everything does appear to eventually get pulled under and washed and comes out clean. I will say that the variety of wash options is a bit overwhelming but I suppose nice to have I bet I never use 90 in the years I own this thing. I also have paired the wifi feature and get notifications on my phone when the cycle finishes... which I find very cool. Set up was relatively painless for the wifi.

Yes, I recommend this product

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great feature load balancing and quiteness

Submitted by kimsegg - 10/31/2017

I am happy with this machine. This machine runs very quietly. It is convenient with a front control panel and has more than enough features. Only minor issue is a control panel button is not sensitive enough so that I have to repeatedly push buttons hard. Strongly recommend

Yes, I recommend this product

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Features and options are just right.

Submitted by TurboTom - 10/29/2017

It has all the essential features with options that complement them perfectly. We love the direct drive it is so quite. The turbo wash is fantastic it really gets thing clean. The capacity is great we washed our king size quilt with room to spare. We look forward to many years of service from our LG washer.

No, I do not recommend this product

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Has a lot of features to taylor your laundry needs

Submitted by caroleL - 10/23/2017

It is easy to use and can accommodate a very large or small load. My clothes come out clean and smelling fresh.

Yes, I recommend this product

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Large tub

Submitted by Mrsmac - 9/25/2017

I have had this washer for three months. It takes time trusting the machine to get the water level right

Yes, I recommend this product

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Awesome refrigerator

Submitted by MarlaC - 9/24/2017

We absolutely love this fridge My husband wasnt sold on the middle drawer option and losing fridge space but I had to have it. We do not regret that decision at all It is awesome for entertaining whether we put dishes in it ahead of time or stock with drinks. Lots of room in the fridge and freezer. The only disadvantage is not a ton of space for tall items. Overall we would DEFINITELY purchase again.

Yes, I recommend this product

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Review of WT1901CW

Submitted by Cronel - 9/23/2017

I have owned this washer for a short time. I wanted a large capacity washer and have not yet filled it up so I cannot comment on the ability to wash a lot of stuff at one time. I have only one complaint so far. I would like the washer to go as long as possible without breaking so I usually turn off Turbo Wash I set the spin speed to medium. I am guessing that will put less strain on the mechanical components. But the washer is running longer so maybe not. There is no info with the washer on what happens when you run Turbo Wash except itll be done quicker so I cannot make an informed decision on how I want to set the various options before starting a wash.

Yes, I recommend this product

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Really cleans well

Submitted by Lovin Life Cindy - 9/23/2017

This washer is so quiet but is a hard worker. The amazing thing to me is that a few items that had stains such as an old tablecloth actually came out of the wash without the stains. I also love the large size and the amount of items that I can was at one time.

Yes, I recommend this product

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Ease of use

Submitted by Sissy29 - 9/23/2017

I have been using this product since the summer and I am very pleased with its performance.

Yes, I recommend this product

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works great

Submitted by ConnieW - 9/22/2017

I bought the washer and dryer sight unseen from Costco because it had a great rating on Consumer Reports. I didnt expect it to be so tall. I am only 53 and getting the clothes out of the washer is challenging. Good thing my husband is tall.

Yes, I recommend this product

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Fun and Easy to do Laundry

Submitted by VKings35 - 9/22/2017

Love using my LG Perfect for all my laundry needs.

Yes, I recommend this product

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Better than expected

Submitted by Dhthomas47 - 9/22/2017

I purchased the washer and dryer combo during a memorial day sale. It is my first purchase of a open tub HE washer and dryer. After using for a few months now I am very pleased with these units. No problems to this point and love the network connectivity with the LG app that lets me know when the wash or dry cycle is complete. I highly recommend this model of washer and dryer as a combo.

Yes, I recommend this product

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High marks on all counts

Submitted by markt123 - 9/22/2017

Well designed easy to used clothes always come out clean. Its the quality weve come to expect from LG.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get it All Done In Less Time

Ultra-large capacity (5.0 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Stylish Yet Functional

LG puts a modern spin on the traditional top load laundry pair. By moving the control panel from the back to the front, the buttons and LED display are easier to read and use. Modernize your laundry room with this intuitive and functional design.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

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