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LG Logo

5.2 cu. ft. Large Smart wi-fi Enabled Front Load Washer TurboWash®

Model # WM9000HVA

 4.8 out of 5 (29 Reviews)

Available in 2 Color(s)

Regular Price $1,979

Our Price $1,198

After Applicable Rebates

Rebate(s): $50

Our Price

$1,198

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Mega Capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


Take Control in Style.

We've integrated the electronic control panel into the door for a sleek, distinctive look and intuitive functionality you expect from an LG washer.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

Features:

  • 5.2 cu. ft. Mega Capacity
  • SmartThinQ® Technology
  • TurboWash® Technology
  • LG Steam Technology
  • Direct Drive Motor 10-Year Limited Warranty
  • LG SideKick Compatible

From the Manufacturer

Interactive Tour

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SUMMARY
Design Style Front Loader
Capacity (cu.ft.) 5.2 cu. ft.
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
Dimensions (WxHxD) 29" x 41 1/4" x 33 3/4" (55 15/16" W with door open)
Steam Yes
TurboWash Yes
TWINWash™ Compatible Yes
Wi-Fi Compatible Yes
Energy Star Qualified Yes
Available Colors Graphite Steel (V)
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 5.2 cu. ft.
APPEARANCE
On-Door Electronic Control Panel with LED Display Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2018 Yes
CEE Tier Rating 2
WASH PROGRAMS
No. of Programs 14
Wash Programs Normal, Perm. Press, Delicates, Speed Wash, TubClean, Sanitary, Allergiene , Heavy Duty, BrightWhites , Towels, Rinse+Spin, Download, Jumbo Wash, Bedding
No. of Options 13
Options Prewash, Delay Wash, Extra Rinse, Child Lock, ColdWash , FreshCare , Steam, TurboWash , Custom Program, Drum Light, Smart Grid, Remote Start, Wi-Fi Connect
No. of Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
TurboWash® 2.0 Technology Yes
Steam Technology Yes
Allergiene Cycle Yes
Sanitary Cycle Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Leveling Legs 4 Adjustable Legs
SmartDiagnosis Yes (v 3.0)
SmartThinQ® (wi-fi) Remote Start, Smart Grid, Download Cycle, Smart Diagnosis, Cycle Set, Laundry Starts, Smart Message, Energy Monitor
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Dark Black Tinted Round Cover
Door Opening 42 1/8"
Available Colors White (W), Graphite Steel (V)
ACCESSORIES
Hose Included Yes
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS
Pedestal WDP5W, WDP5V
Pedestal (WxHxD) 29" x 14 1/10" x 30 4/5"
DIMENSIONS
Product (WxHxD) 29" x 41 1/4" x 33 3/4" (55 15/16" W with door open)
Carton (WxHxD) 31 5/16" x 44 19/64" x 36 5/8"
Weight (Product/Carton) 227.1 lbs / 233.7 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
UPC 048231015349

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.8

out of 5 (29 Reviews)

100% of reviewers recommend this product.

All around nice fridge

Submitted by Breanna8586 - 10/10/2018

We have had our fridge for a few months and do not have any complaints. Plenty of space in the fridge for our needs. We had an issue making ice cubes in the beginning and we called customer service and they helped us solve it while on the phone.

Yes, I recommend this product

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OMG

Submitted by Lou65 - 9/24/2018

This is the best washer I have ever had. The choices and controls are just wonderful. That extra added feature of emptying the water from the tub is so incredible. If you dont have this washer you are missing out on a lot.

Yes, I recommend this product

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Really good machines.

Submitted by Randyj1972916 - 8/15/2018

I bought a washer and dryer lg. They work good no major problems so far. Washer is great but still learning all its major features. Dryer works good but keeps flashing block vent. Made hose as straight as possible and vent is clean all the way out. Still flashes not sure why it keeps doing it. Going to download app today and try the new bluetooth troubleshooter. Hope I can figure it out. But these machines work great as for there jobs. Wife loves them.

Yes, I recommend this product

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Its huge

Submitted by Gelly - 8/10/2018

This washer is AWESOME Its huge it fits so much and the I love the TURBO WASH feature.

Yes, I recommend this product

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Nice machine

Submitted by CLPK - 8/10/2018

Purchased a few months ago. Much nicer than the one I had been using. :

Yes, I recommend this product

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Greatest washer ever

Submitted by BeckyAB1950 - 7/25/2018

I replaced my old LG washer with this newer model. I absolutely love it. It holds large comforters huge number of towels and everything else. Doing laundry has never been easier or faster. I think my clothes are even cleaner than before. It has save me so much time. I also bought the sidekick pedestal washer it is in the bottom. Best investment ever. I can now do my delicates in the bottom while washing other items in the main washer. All my friends/family are jealous of me. If I could say one item has made my life easier it is this washer. Thank you LG Im so thrilled with it.

Yes, I recommend this product

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Love it

Submitted by Charles1970 - 4/18/2018

Easy to use quiet and very efficient. The height is perfect. No more bending over to do laundry. After my purchase I discovered that this unit is ranked #2 out of 64 makes/models. However Id give it a #1 rating. I highly recommend this product to anyone looking for a new washing machine.

Yes, I recommend this product

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Finally a washer that works

Submitted by Raifmom - 4/18/2018

After a series of top loading HE machines over the last 20 years I got this one and have finally found laundry nirvana It washes well doesnt tie clothes in knots will take a full comforter and pings my phone when the cycle is complete. Love It

Yes, I recommend this product

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Great products

Submitted by Sammy501 - 3/23/2018

My wife and I bought an LG washer and dryer last month. Both appliances are very energy efficient and we have been able to cut down the number of loads of wash we have had to do weekly. I would recommend these appliances to anybody they just great

Yes, I recommend this product

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Great features. Love the design as well.

Submitted by Photos 05 - 3/18/2018

I bought this two weeks ago and I love it. It is so quiet too.

Yes, I recommend this product

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Beautiful machine awesome features

Submitted by MimiTo2 - 3/15/2018

I bought this washer a year and a half ago after much research and Ive enjoyed it ever since. It has all the features one could wish for from hand washables to sanitary. I know when I wash a load it will come out clean and well treated. I especially love being able to customize the cycle for special loads and it even cleans itself This washer is definitely a girls best friend.

Yes, I recommend this product

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Lots of features Love it

Submitted by Sandra M - 2/19/2018

So many great features Large capacity. Love the app and that I get an alert when it is finished

Yes, I recommend this product

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Good design easy to use

Submitted by jspro - 1/31/2018

Living up to all my expectations. Needs an app for SmartThinQ to support Apple IOS.

Yes, I recommend this product

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easy to use for a handicapped person sitting on a

Submitted by maggie1420 - 1/10/2018

This is my second front loader and is easier to use than the first. The cost is 2orth the ability to use. Dials are more exact for the load. The lock feature is great to allow user time to know load is starting. The tone playing keeps user aware of ending for loads in either the dryer or washer.

Yes, I recommend this product

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A super washer

Submitted by Katie M - 12/26/2017

I have three young boys and wanted a large washing machine. I decided to finally spend more to get what I want and I have been so happy. It fits A LOT I just tossed in 2 sets of twin sheets and weeks worth of kids clothing in one load and washes things very well. We especially love the sanitary cycle for dog beds and towels. I also had an issue with the top upon arrival. I called the service we purchased through Lowes and was disappointed. A couple weeks ago when the sliding top finally cracked I called LG and realized I should have called them to start with. A tech was in my home two days later and he replaced the entire top. It slides like it always should have now. LGs service was fantastic dont bother buying the stores

Yes, I recommend this product

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Great washer

Submitted by THali - 12/16/2017

I wanted a front loading washer but was hearing mixed reviews. I am so glad that I went with the LG front loader This washer is really great. Very satisfied

Yes, I recommend this product

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drum light

Submitted by supermomhawaii - 12/10/2017

we had the model prior to this one for several years great machine. One thing that needs improvement is the drum light. It would be helpful if it would turn ON after a cycle is done so when you are unloading the wet clothes to the dryer you dont have to turn the unit back on to see inside.

Yes, I recommend this product

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love my new washer

Submitted by She68 - 11/20/2017

I bought this a month ago. Love all the features

Yes, I recommend this product

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Love it

Submitted by Casey Imp - 11/6/2017

We love our new washer It is faster and produces cleaner clothes than our old machine and the app lets my phone know when it is finished. Cool

Yes, I recommend this product

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Great product

Submitted by Houser00 - 10/30/2017

We bought the washer and dryer were very happy with this set.

Yes, I recommend this product

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happy

Submitted by Girly11 - 10/2/2017

Very happy with the performance of the washer. It really cleans well. I am able to load up even more than my previous washer. What is also nice is you can also wash a small load as the washer senses the weight and uses less water so no wastage. I also enjoy the different ways to wash. Very well thought out. I wish though that it would tell me the different rinse cycles you are on i.e. cycle 1 2 or 3 because you dont know how many rinse are assigned to each way of washing and you may add more not knowing there is sufficient. I also wish it would show the water spraying on the clothes for each washing cycle rather than just entering from the bottom. Otherwise it is a great buy. One thing though LG should have tutorials on their website for customers. It would be a great help when you first buy it. Oh one thing the start button is too sensitive and as you brush against it will stop/start.

Yes, I recommend this product

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Great displays and functions

Submitted by Blad - 9/23/2017

With the purchase of the washer. now we have change all major appliances to LG

Yes, I recommend this product

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Love the mega capacity wash capability

Submitted by Lil Sissy - 9/23/2017

I really love the washer. Not as excited about the sidekick washer..... takes a long time to wash. I havent been able to take advantage of the LG Smart Laundry app as it only supports android devices and I have an iPhone.

Yes, I recommend this product

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Love it

Submitted by Lkf1 - 9/22/2017

Works great no problems with this machine. Love all the different cycles and ease of use. Im hoping this last longer then my last washing machine.

Yes, I recommend this product

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Very large capacity

Submitted by Kathy C - 9/22/2017

This washing machine can wash your bedding with no problem. Love the capacity of the washing machine and the many cycles it includes.

Yes, I recommend this product

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LG Washer

Submitted by Lou64 - 9/22/2017

Didnt like the front loads from past experience. But this is just AWESOME Clothes smell fresh and are really clean not much water in them either. The reviews I read are true. Thanks LG

Yes, I recommend this product

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Awesome machine

Submitted by Roso - 9/22/2017

I purchased this machine after I moved into my new home. I had two washers and dryers in my previous home but could only use one set in my new home. This is such a wonderfully large washer I can get twice as much done in the same time. I only need one washer now.

Yes, I recommend this product

Easy to use

Submitted by Jeannek1965 - 9/22/2017

My LG washer is great. My clothes are definitely cleaner. I can see the biggest difference when i put my husbands tee shirts away and there is such a difference in the white.

Yes, I recommend this product

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Amazing Washing Machine. A true techi gadget

Submitted by Jgutsmi - 9/22/2017

We purchased the washer 3 months ago and we are reaping its benefits. Besides doing amazing job washing clothes it is saving us money. Our water usage went down consitantly by 1500 gallons.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
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About Us

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Mega Capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


Take Control in Style.

We've integrated the electronic control panel into the door for a sleek, distinctive look and intuitive functionality you expect from an LG washer.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

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