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5.2 cu. ft. Mega Capacity TurboWash® Washer with Steam Technology

Model # WM8100HWA

 4.9 out of 5 (30 Reviews)

Available in 2 Color(s)

Regular Price $1,539

Our Price $1,255.10

After Applicable Rebates

Our Price

$1,255.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Get it All Done In Less Time

Mega capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

Features:

  • 5.2 cu. ft. Mega Capacity
  • TurboWash® Technology
  • LG Steam Technology
  • 6Motion Technology
  • Direct Drive Motor 10-Year Limited Warranty
  • LG SideKick Compatible

From the Manufacturer

Interactive Tour

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SUMMARY
Design Style Front Loader
CAPACITY
Capacity 5.2 cu. ft.
APPEARANCE
On-Door Electronic Control Panel with LED Display Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2018 Yes
CEE Tier 2
WASH PROGRAMS
No. of Programs 14
Wash Programs Normal, Perm. Press, Delicates, Speed Wash, TubClean , Sanitary, Allergiene , Heavy Duty, BrightWhites , Towels, Rinse+Spin, Download, Jumbo Wash, Bedding
No. of Options 12
Options Prewash, Delay Wash, Extra Rinse, Child Lock, ColdWash , FreshCare , Steam, TurboWash , Custom Program, Drum Light, Smart Grid, Remote Start
No. of Wash/Rinse Temps 5 Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
TurboWash® Technology Yes
Steam Technology Yes
Allergiene Cycle Yes
Sanitary Cycle Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Leveling Legs 4 Adjustable Legs
Internal Water Heater Yes
SMART THINQ® TECHNOLOGY
SmartDiagnosis (v1.0) Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Dark Blue Tinted Square Cover
Door Opening 57 1/2"
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS
Pedestal WDP5W, WDP5V
Pedestal (WxHxD) 29" x 14 1/8" x 30 7/8"
LG Sidekick Pedestal Washer WD200CW, WD200CV
LG Sidekick Pedestal Washer (WxHxD) 29" x 14 1/8" x 30 7/8"
Stacking Kit KSTK2
ACCESSORIES
Hose Included Yes
DIMENSIONS
Product ( WxHxD) 29" x 40 3/4" x 33" (57 1/2" W with door open)
Carton ( WxHxD) 31 3/10" x 44 2/3" x 33 3/4"
Weight (Product/Carton) 225 lbs / 251.5 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
UPC 048231017459

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.9

out of 5 (30 Reviews)

96% of reviewers recommend this product.

Plenty of Room

Submitted by sixwina - 7/18/2018

Well I love this machine which is very quiet clean clothes and sanitized function. The reason I gave 4 stars is the door. why isnt it clear so I can see through instead of turn the light on. Whats a unwise design.

Yes, I recommend this product

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efficient and quiet

Submitted by Munchie - 7/2/2018

Ive only used the machine a few times and am very happy with it so far. It is very quiet compared to the top loader I had. My only complaint is I wish the bottom line of the front display panel would light up. I have to use a flashlight see it. No setting for darks either.

Yes, I recommend this product

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Great LG Washer

Submitted by Georgeantonio77 - 6/19/2018

Overall quite sound great performance. Dowside water gets stuck in the plastic cover of the door and tends to smell so you need to wipe it in every wash and keep the door open to dry out.

Yes, I recommend this product

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Awesome features

Submitted by Minka - 6/19/2018

Love the features on my new LG washer. So many options to choose from. I especially am enjoying the big tub. This is my first LG washer and I am thourghly enjoying it. Love doing the clothes now. The music it playes. when the clothes are finishedid so nice to here. All in all I give it a 10.

Yes, I recommend this product

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Great Upgrade

Submitted by SA_Aggie - 6/14/2018

I replaced a top load washer with this and now our clothes seem brighter cleaner and softer. The large size is great with young kinds. I love the high temp allergine cycle for bedding which helps with my dust mite allergy. Also a king sized comforter fits My wife particularly loves the hand wash cycle for her home-knitted goods. It is very quiet and easy to operate and the only feature it lacks for us is a reversible door.

Yes, I recommend this product

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Great Washer

Submitted by MCGill - 6/7/2018

Got this about a month ago and have tried it with a lot of different loads. The washer cleans well leaves my clothes dryer than other washers less time in the dryer and is faster than my old washer.

Yes, I recommend this product

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Clean wash

Submitted by Redfish - 5/28/2018

Bought a month ago. Was seems cleaner than old machine . Easy to use

Yes, I recommend this product

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Great machine

Submitted by Torch lake - 4/26/2018

Large capacity and has a stop button to add forgotten items.

Yes, I recommend this product

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Does a great job

Submitted by bizzeeb722 - 4/2/2018

Very happy with the job this does of washing. Would prefer a timer with a delay end rather than delay start. Otherwise its a quiet washer and Im happy with how my laundry turns out.

Yes, I recommend this product

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Great features Love the large capacity.

Submitted by Ttea - 3/21/2018

We bought this a month ago and are so happy we picked this model. It has all the features we love and need and is so user friendly. I especially love the large capacity for washing blankets/bedding. I am a loyal LG user and fan.

Yes, I recommend this product

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Great features

Submitted by Wiffle - 3/15/2018

We bought this about 3 months ago so I have had enough time to review this product. I use it about 4 times a week. Its easy to use. I refer to the instructions often to make sure I am using all these wonderful features. Besides clothing I have used it for throw rugs and all my king and queen size comforters. There is a steam feature that I used for pillows and dry cleaning comforters.

Yes, I recommend this product

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So Quite

Submitted by Joshua James - 2/16/2018

Like this item and i just ordered the matching dryer

Yes, I recommend this product

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features

Submitted by Nicette - 2/13/2018

Ive had my machine about 2 months and very happy with it. There are so many features...aside from the many features I love the extra large tub.

Yes, I recommend this product

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Best Washer Ever

Submitted by Kjkwalke - 2/4/2018

Purchased this one month ago and just sorry I put it off so long. So quiet and so efficient it makes me wonder why I waited so long to purchase LG. My clothes smell so much cleaner and all spin cycles leave wet clothes practically damp dry. Amazing washer

Yes, I recommend this product

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Amazing machine

Submitted by Michigantroop - 1/28/2018

It handles all our families needs and we are an army of 7.

Yes, I recommend this product

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Great features

Submitted by Mowgli - 1/8/2018

I bought this machine because my sister had the same machine and told me its a very good one. Which it is. Im happy they I got it.

Yes, I recommend this product

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MY CLOTHES THANK ME

Submitted by Do your research - 12/15/2017

I have wanted this washer when I purchased the dryer a while ago.Finally my old washer went outStarted looking for the best price.Bought it and have been satisfied from day one.Large capacityno vibrationcleans clotheseasy to start loadand best of all you can barely hear it.

Yes, I recommend this product

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Great capacity washer

Submitted by DocJ - 12/14/2017

This washer not only washes clothes well but holds lots of clothes.

Yes, I recommend this product

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Submitted by msnowwis - 12/5/2017

Excellent Product pleasantly surprised. Do not hesitate to buy

Yes, I recommend this product

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Submitted by Missy99 - 10/29/2017

Large capacity is great. Laundry done in half the time

Yes, I recommend this product

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Love the bigger size

Submitted by RichV - 10/22/2017

Everything I was hoping for glad I waited and did the research . Make sure you measure where you plan to put it . I had to slide it farther away from the door in order to get the door to shut . Its that much bigger .

Yes, I recommend this product

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Great

Submitted by AcidGlow - 9/22/2017

This would be our first front loading washing machine. Up until now we used an older top loader that my wife owned for a long time. Once it started making weird noises we decided it was time to get a new pair sooner rather than later. The machine tub is big enough to allow us to wash a duvet couple of pillows and some extra clothes all together. It has load sensing so it will use correct amount of water for the load. The tub is connected to the motor directly with no belts which means machine can do crazy things while washing not just tumble clothes left or right but depending on the load size it can toss literally clothes around in the tub make sure all garments are soaked well by applying a short spin cycle presses clothes against drum sides while spraying water on etc etc. It will let you know how long cycle will take to complete after load sensing and will alert you with the chime not to be mistaken with a ring once it is done. As with all front loaders spin cycle is extremely violent however machine itself does not vibrate as much as older types Ive used back in UK. It has diagnostics capability through what sounds like an old 56K modem which gets sent to LG in case of an issue. Should help with letting you know what might be the cause havent yet had the need to use it so untested. Theres a large number of settings including steam yes its actual steam machine has on-board water heater. It is pretty quiet during load sensing and wash cycles and spin cycle is not loud as such but you can hear it and depending on your floor/house construction even possibly feel it in essence machine vibrates less then the house vibrations it causes. In our house wood which is quite old built sometime in mid 1900s we can definitely feel spin cycle up on the second floor cant hear it though. Anyhow machine is great and definitely happy we got it and the matching dryer.

No, I do not recommend this product

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Excellent

Submitted by Lucy_fan - 9/22/2017

Very good set of washer. Easy to use and very convenient. Excellent

Yes, I recommend this product

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Smooth

Submitted by WD8100 - 9/22/2017

Last front loader I had thought was top of the line and when it died I tried to replace it with same brand. They dont sell large tub front loaders in U.S. anymore. Thank goodness because now I have a LG and the features are phenomenal compared to my old one.

Yes, I recommend this product

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Submitted by Camm - 9/22/2017

Bought in July 2017. So far I have loved it. Be careful not to use too much detergent otherwise it will cause water to leak out. Use less than He detergents recommends. Also would love for there to be a backlight on panel. It is hard to read.

Yes, I recommend this product

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Very Satisfied

Submitted by AReportingConsumer - 9/22/2017

A lot of thought went into our purchase. We appreciate the upright configurations for ease of effort adding and removing laundry. This machine washes clothes efficiently. We have pretty much stayed within basic settings for our laundry. The multitude of options are interesting but not necessary to get our job done. We also have the matching dryer which is terrific. The overall quality is great. The features are extensive. The ease of use couldnt be simpler. The performance has been as advertised. The style/design is subtlety nice it is a washing machine but an attractive one at that. After one year of ownership it has been a good purchase. The proof will be with time.

Yes, I recommend this product

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The BEST washer Ever

Submitted by SB1200 - 9/22/2017

I purchased the Mega Capacity LG washer with the small washer drawer and the matching dryer in September 2016. I did a lot of research before I purchased the LG set. I was trying to decide to stay with a front loader or go back to a top loader. I can now after 1 year say that this has proven to be one of the best purchases of appliances I have made to date. I want all to know that the speed of the cycles is fantastic the clothes are cleaner and well rinsed in less than half the time of my previous system Top of the line 2007 front loader. There is no stress put on any clothes even the most bulky items. All types of clothes sheets California king duvet covers are never twisted after a wash towels are cleaner than anything we had experienced before. Another real plus is the amount of clothes this machine can handle in each load is awesome and clothes come out really clean with minimal spot treatment. The mini washer drawer is something I was not certain I would use. This has turned out to be such a plus item for us. Swim suits hand wash items lingerie work out clothes even as simple as a pair of pants needed I use this mini machine almost daily. The clothes are just as clean as the large capacity washer. LG really has hit on a fantastic high tech washing and drying experience. LG has really been thorough with making so many different cycles to choose from including the steam sanitize and it is very easy to customize a cycle as well. All the problems of previous front loader with the seal not being good mold not rinsing thoroughly this has all been solved and then some. I am extremely happy with my purchase. I highly recommend

Yes, I recommend this product

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Love it

Submitted by Bearklaw74 - 9/22/2017

I love the speed of washing and the capacity is a life saver The washer is all I had hoped after months of research. No smells everything comes out clean

Yes, I recommend this product

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Perfect for a family of 6

Submitted by JennB77 - 9/22/2017

Ive been using this for 8 months now and couldnt be happier. It does large bulky loads as well as small delicate loads. I can do everyones jeans in one load We dont have a problem with any musty smell whatsoever. Very happy

Yes, I recommend this product

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Great washer

Submitted by Melissa464S - 9/22/2017

This washer is awesome and when the cycle is done it plays a little tune.

Yes, I recommend this product

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  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get it All Done In Less Time

Mega capacity (5.2 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

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