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LG Logo

4.5 cu. ft. Ultra Large Capacity TurboWash® Washer

Model # WM4370HKA

 4.5 out of 5 (93 Reviews)

Available in 2 Color(s)

Regular Price $1,429

Our Price $1,165.10

After Applicable Rebates

Our Price

$1,165.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes* with LG's enhanced TurboWash® technology.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

Features:

  • 4.5 cu. ft. Ultra Large Capacity
  • TurboWash® Technology
  • LG Steam Technology
  • Fingerprint and Smudge Resistant Finish
  • Direct Drive Motor 10-Year Limited Warranty
  • LG SideKick Compatible
SUMMARY
Design Style Front Loader
CAPACITY
Capacity 4.5 cu. ft.
APPEARANCE
Intelligent Electronic Controls with Dual LED Display Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2018 Yes
CEE Tier Rating 2
WASH PROGRAMS
No. of Programs 14
Wash Programs Cotton/Normal, Perm. Press, Delicates, Speed Wash, TubClean , Bulky/Large, Hand Wash/Wool, Sanitary, Allergiene , Heavy Duty, BrightWhites , Towels, Drain+Spin, Download
No. of Options 11
Options Prewash, Delay Wash, Extra Rinse, Drum Light, Rinse+Spin, Child Lock, ColdWash , Steam, FreshCare , TurboWash , Add Garment
No. of Wash/Rinse Temps 5 Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
TurboWash® Yes
Steam Technology Yes
Allergiene Cycle Yes
Sanitary Cycle Yes
ColdWash Option Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Easy Loading TilTub Yes
SMART THINQ® TECHNOLOGY
SmartDiagnosis Yes (v 3.0)
NFC Tag On Technology Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Dark Blue Tinted
Available Colors White (W), Black Stainless Steel (K)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric, 60 Hz
OPTIONS/ACCESSORIES
Pedestal WDP4K
Pedestal (WxHxD) 27" x 14 1/8" x 28 2/5"
LG Sidekick Pedestal Washer WD100CK
LG Sidekick Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Stacking Kit KSTK1
DIMENSIONS
Product (WxHxD) 27" x 38 11/16" x 29 3/4" (51" D with door open)
Carton (WxHxD) 29 1/2" x 43 5/16" x 31 5/16"
Weight (Product/Carton) 202.8 lbs / 224.8 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum
UPC 048231018784

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (93 Reviews)

87% of reviewers recommend this product.

Quick wash isfreat

Submitted by DSowa - 10/15/2018

Quick wash appears to be a great feature.. small design flaw.. small kids shock sit in the tub liner and do not get fully washed. Plus water doesnt completely drain so you do have to wipe it

Yes, I recommend this product

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Great features

Submitted by KH1805 - 10/11/2018

We bought this washer because the our older one stopped working. I like the newer features and I am looking forward to trying the custom washing options via the LG app.

Yes, I recommend this product

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Love it

Submitted by SLfromKY - 10/10/2018

Ive only been using for two weeks but it simply is the best washer Ive ever owned. So many wash options so easy to use. Very satisfied.

Yes, I recommend this product

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LG Washer WM4370HKA - I LOVE IT

Submitted by smw376 - 9/29/2018

This machine is great. I had to replace my LG Tromm Immediately and I love the new features that come with this machine including WIFI.

Yes, I recommend this product

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Submitted by Frenchieoliveros - 9/28/2018

It is a really nice machine the work is done well I am really please with it

Yes, I recommend this product

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Many cleaning/drying options. Easy to understand.

Submitted by Tatankha - 9/23/2018

So far..so good. I think my clpthes are cleaner and dry more efficiently than before.

Yes, I recommend this product

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love my new washer

Submitted by neena75 - 9/14/2018

This washer washes clothes very well is more efficient using when using detergent you do not need much Can be noisy when draining and spinning the water out and when filling with water but overall its a great washer Very happy hoping to get the matching dryer soon.

Yes, I recommend this product

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Great Features Very Quiet

Submitted by SandySG - 9/10/2018

Just received a week ago and Im very impressed with how well it cleans all of the options it affords me and how quiet it is. Im still in the process of learning all its features

Yes, I recommend this product

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Nice Quiet

Submitted by Jess86 - 9/7/2018

This was a purchase of a floor model with minimal previous knowledge of the brand. We love the color of the washer and so far are impressed. Its a little loud when water mixes in the detergent drawer but otherwise the machine is very quiet. Clothes are coming out clean. : Very happy with the purchase.

Yes, I recommend this product

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3rd try

Submitted by Pjvette - 9/2/2018

I really like lg products and buy a lot. But my last washing machine only lasted 6 yrs with only 3 washes per month bad motor should have lasted much longer. I purchased this replacement model and really like it But there was a leak in the machine at the Inlet valve. I returned it and purchased another same model inlet valve seems ok after 2 washes. It vibrated badly and I had the installer rebalanced which made it better but seems to vibrate and shake more than normal. Im hoping it will be ok and last much longer.

No, I do not recommend this product

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Great Washer

Submitted by Stu9 - 8/2/2018

Bought this 3 weeks ago and let me tell you. This machine is great. Washes clothes faster and better than my last front load. Very quiet and easy to use. Clothes come out clean and nearly dry. Adjusts cycle time based on weight of the load. It is awesome. Cant wait to get the matching dryer.

No, I do not recommend this product

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LG twins work great

Submitted by Justsmie - 7/29/2018

Our old set was thirteen years old and still worked well. This new set of LGs work so much better. Wash cycle is quicker and more efficient. The dry time is so much quicker. Tons of options including steam dry to freshen and de-wrinkle cloths instead of washing every time. This is a big deal for that quick turnaround. What we really like are the chime announcements instead of that obnoxious buzzer. If you are where we were give this new LG set a look. You will be very happy with the results and your cloths will show it.

Yes, I recommend this product

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Leaky Washer

Submitted by Wes99 - 7/17/2018

I purchased this washer one month ago and from the very beginning it has leaked from the door. Every third or fourth loud no matter what setting it is on there will be a slow drip down the front. If I use the Tub clean feature it always leaks with a steady stream of water. This being said it is still a great washer it is very quiet and has zero vibration during the spin cycle.

Yes, I recommend this product

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Replacement

Submitted by Pjsold - 7/13/2018

We purchased lg washer and dryer 6 years ago and washer broke believe its the motor which has 10 year warr but high cost to get estimate label not included in motor replacement and if repaired only has 90 day warranty. So we decided to purchase new closet match with a total 7 year warranty not from LG not happy with washer breaking down so soon only use about once every 2 weeks.........

No, I do not recommend this product

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The Great Washer

Submitted by RC Holt - 7/3/2018

Its been approx 4 weeks now and this washer of course its new has not been a disappointing purchase Time will tell but at this point and having utilized all of its functions its GREAT Our next purchase will be the matching DRYER

Yes, I recommend this product

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Great features

Submitted by Celi55 - 6/28/2018

So far its been great... still trying to get used to settings.

Yes, I recommend this product

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hoped for better

Submitted by Howard48 - 6/19/2018

Bought this upgraded LG Washer 6 months ago. After 1 month had main computer board replaced. Washer washes nicely except the TUB bangs into the Front Door during most wash cycles. Also vibrates excessively during Spin Cycles. Not sure if I should have gone with another brand

No, I do not recommend this product

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Not very happy

Submitted by Neilm - 6/18/2018

The washer works fine. When I went to lowes and purchased the washer. The signs the website all said Wifi/Alexa enabled. I sent a complaint in and its funny that now it doesnt work with anything and even the description in the email now states with NFC. If I didnt need a washer I would take it back

No, I do not recommend this product

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Amazing Machince and great features

Submitted by RobCoWY - 6/7/2018

I have had this over a month now and it amazing. I love the features and performance. The landury room is by the master bed and you cant here a thing

Yes, I recommend this product

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Wheres the Smart

Submitted by LGuser101 - 6/7/2018

The washer as a washer is great however I picked it over others because it has Wi-Fi and works with Alexa according to the big box website only to find that there is no wi-fi only NFC that is kinda useless

Yes, I recommend this product

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Whiter and softer clothes

Submitted by GaryS46 - 6/6/2018

We have had this product for a while and we are seeing whiter clothes and they feel softer.

Yes, I recommend this product

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Disappointed

Submitted by deerhound - 5/28/2018

Ive had multiple problems with this washer. First it causes my pipes to bang and yes I know supposedly this is not a washer defect but Ive never had this problem before. Purchased water hammer arrestors that help. Second the liquid detergent dispenser doesnt work well. Its supposed to siphon the detergent out when the machine adds water but sometimes it works so badly that the dispenser is still full of water and detergent when the machine turns off. A technician was unable to fix this problem. I use an excellent detergent that I guess I cant name here switched to another and it still happens. I removed the dispenser gadget and now just pour the detergent in without it. Also the machine vibrates too much on spin. Ive had it leveled twice and it doesnt stop. My clothes do get clean but they felt like they still had soap in them until I removed the dispenser gadget. I suspect detergent was washing into the rinse cycle. My previous washer was also an LG front loader and never had any problems with it.

No, I do not recommend this product

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Great features

Submitted by Carol78 - 5/19/2018

Easy to use the many features. Quiet. Unfortunately had to return the first machine and have it replaced because of excessive vibration in spin cycle. Second machine works fine.

Yes, I recommend this product

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Great smart machine

Submitted by RITA GUEVARA CLARK - 5/5/2018

Love my new LG Front loader cleans and rinses very well. I was use to my old washer but this one is so quiet and does a beautiful job at cleaning. I have very dirty clothes to wash and this does the job for me.

Yes, I recommend this product

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Great price for so many features

Submitted by Lauraline - 5/3/2018

Im having a hard time getting used to a front load Washer after 40 years of top loading washing. I like that its so quiet and efficient and has steam capability when needed.

No, I do not recommend this product

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Great Washer

Submitted by AlanSW - 4/15/2018

Have had for a month and love it. It is quiet and can wash large loads with no problem. Best part is front loade.

Yes, I recommend this product

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Quiet

Submitted by Tree3 - 4/13/2018

Love all the features still trying to learn about product

Yes, I recommend this product

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My new LG washer

Submitted by Reese67 - 4/10/2018

I love my new LG washer its quiet and works great.

Yes, I recommend this product

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Works like a charm

Submitted by cindyloo - 4/9/2018

My new LG washing machine is great. I have no complaint

Yes, I recommend this product

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Wonderful washer

Submitted by Katy 49 - 4/6/2018

Easy to use machine that is gentle on my clothes and I love the sidekick for small loads or hand washables

Yes, I recommend this product

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Gets the dirt out

Submitted by Moose Crunch - 4/5/2018

Wish I could put it on the cold tap water setting and it would stay there. That is the only draw back but that isnt so bad.

Yes, I recommend this product

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Working great so far

Submitted by SummitJon - 4/1/2018

I bought this washer a few months ago when it was on sale. We are still learning how to use all of the 100+ features it has but overall it seems to clean fairly well. Id recommend reading the instruction manual as there are a lot of important things you need to know about washing specific items. We did find out the steam feature adds about and hour to the cycle but we are fine with that.

Yes, I recommend this product

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Great new features

Submitted by CCromero22 - 3/17/2018

Ive been a LG fan for over 10 years. I initially bought the LG Trom 11 years ago and now upgraded to the new 4.5 cu. ft. High-Efficiency Front Load Washer with Steam and TurboWash in White ENERGY STAR

Yes, I recommend this product

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Great products

Submitted by Roberstine - 3/17/2018

I have to say that this is the best washer I have ever bought.

Yes, I recommend this product

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Love LG

Submitted by Nchavez - 3/16/2018

We love our LG washer and dryer. Energy efficient quiet and clothes comes out so fresh

Yes, I recommend this product

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Very quiet once I got it balanced correctly.

Submitted by DJR1 - 3/12/2018

So glad I bought it Even my rugs wash well and with little noise.

Yes, I recommend this product

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great features

Submitted by ceajays65 - 3/12/2018

Bought this washer two months ago. Does everything we need. Love it

Yes, I recommend this product

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Good Machine

Submitted by Rogcar99 - 3/9/2018

I just Bought this machine. So far it washes great. Quick and efficient cycles.

Yes, I recommend this product

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LOTS OF FEATURES

Submitted by JoeRam - 3/8/2018

I Chose this model because of salesman recommendation spouse wanted steam cleaning. washes clean its quiet. Downside: The door closes like an old car with the rubber trims missing.

Yes, I recommend this product

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Very quiet and fast

Submitted by dblzap - 3/6/2018

Is is the quietest washing machine i have ever owned and the wash cycle is also the fastest. The many option are great and the interface could not be eizer to use. I look foward to many years use of this machine

Yes, I recommend this product

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Great washer

Submitted by Daquiri - 2/25/2018

I bought this washer a couple of months ago and i love it.

Yes, I recommend this product

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love everything about it

Submitted by barb60 - 2/24/2018

I bought this through my Costco membership which is a win-win due to their extended warranty pledge. After several years of terrible rental apartment washer/dryers my new LG is a dream I love the side-kick for those odd little items. The Brite-whites setting has made a noticeable difference in my towels as well. It is quiet doesnt vibrate and I love the perky yet not-annoying tune that announces that the cycle is complete. Easy to use protects my clothes I couldnt be happier

Yes, I recommend this product

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Great Features

Submitted by Lushie - 2/24/2018

I love all the features I also love the way my clothes smell so clean

Yes, I recommend this product

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so far so good

Submitted by john1w - 2/16/2018

Have not hat it long enough to make a accurate evaluation only around 2 month. dont know the durability yet so I cannot give it a higher ratingSo far I really like it. It is quite not much vibration and seem to clean my clothes a lot better than my old machine without beating them to death.

Yes, I recommend this product

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Outstanding clothes washer

Submitted by Pagosa - 2/9/2018

I have had for 1 month and have used 20 times. Quiet cleans very well.

Yes, I recommend this product

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Three weeks in and I am very pleased.

Submitted by Phydeaux - 2/5/2018

Super quiet and smooth. Lots of very useful settings. The whole machine exudes quality LG Rocks

Yes, I recommend this product

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Quality Product

Submitted by Mech Engr - 2/2/2018

Ive owned this washer for a month now and am happy with the ease of use. Just turn it on select the type of wash and press start. Also allows you to change settings for the standard wash cycles. Its much faster than my previous machine and uses much less water. Also it does not vibrate like my old machine during the spin cycle. Very well made. I also own the sidekick pedestal washer and find that handy for the smaller loads. I am purchasing a the matching dryer and a gas range by LG because of this washer. A very nice product.

Yes, I recommend this product

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Great product

Submitted by YeEee - 1/28/2018

I love it easy to use and the instructions is clearly and simple thats what I love about. Turbo wash is fantastic use less time and energy. I like LG because theres always new technology and advanced and honest.

Yes, I recommend this product

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Washer shakes

Submitted by rojackson - 1/24/2018

The washer was working fine now it shakes. I will have to call for service. Had it less than a month.

No, I do not recommend this product

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JUST OK

Submitted by Data129 - 1/15/2018

The turbo wash is pointless. it always runs out of water with medium and full loads. I dont think it uses enough water. Also all of the spinning up and down is unnecessary.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
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About Us

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


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Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Stylish Design You Can't Wait to Get Your Hands On

Fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth, so the only lasting impression is your impeccable taste. At last, the kitchen you can't wait to show off is the kitchen that handles real-life in style.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

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