Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
LG Logo

4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer

Model # WM3700HWA

 4.0 out of 5 (12 Reviews)

Available in 2 Color(s)

Regular Price $1,099

Our Price $898

After Applicable Rebates

Rebate(s): $50

Our Price

$898

Price Check
Payment Methods:
Add to cart

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

Features:

  • 4.5 cu. ft. Ultra Large Capacity
  • SmartThinQ® Technology
  • Steam Technology
  • LG SideKick Compatible
  • 6Motion Technology
  • TubClean Cycle

From the Manufacturer

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/md05981656/gallery/medium04.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Get it All Done In Less Time","description":"Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg.w1920.jpg","profile":"W1920","width":768,"height":550},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg.w960.jpg","profile":"W960","width":768,"height":550},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg.w480.jpg","profile":"W480","width":480,"height":343},{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg.w240.jpg","profile":"W240","width":240,"height":171}],"src":{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg","width":768,"height":550},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/get_it_all_done_less_time_m.jpg.web.jpg","width":768,"height":550},"assetWrapper":"tour","alt":"Get it All Done In Less Time","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Think you can\u2019t do laundry on the go? Think Again.","description":"Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg.w1920.jpg","profile":"W1920","width":768,"height":800},{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg.w960.jpg","profile":"W960","width":768,"height":800},{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg.w480.jpg","profile":"W480","width":480,"height":500},{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg.w240.jpg","profile":"W240","width":240,"height":250}],"src":{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg","width":768,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/thinq_laundry_pdp_mobile_.jpg.web.jpg","width":768,"height":800},"assetWrapper":"tour","alt":"Think you can\u2019t do laundry on the go? Think Again.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Deep Clean With Steam","description":"Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg.w1920.jpg","profile":"W1920","width":768,"height":550},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg.w960.jpg","profile":"W960","width":768,"height":550},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg.w480.jpg","profile":"W480","width":480,"height":343},{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg.w240.jpg","profile":"W240","width":240,"height":171}],"src":{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg","width":768,"height":550},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/laundrypdp_2_steam_m.jpg.web.jpg","width":768,"height":550},"assetWrapper":"tour","alt":"Deep Clean With Steam","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"For Small Loads that Can\u2019t Wait","description":"Whether it\u2019s your kids\u2019 favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can\u2019t wait with the LG SideKick™ Pedestal Washer or wash two loads at once to save time.","media":{"sources":[{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg.w1920.jpg","profile":"W1920","width":768,"height":558},{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg.w960.jpg","profile":"W960","width":768,"height":558},{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg.w480.jpg","profile":"W480","width":480,"height":348},{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg.w240.jpg","profile":"W240","width":240,"height":174}],"src":{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg","width":768,"height":558},"runtimeSrc":{"src":"/www.lg.com/us/images/wm/features/for_small_loads-that_wait_mob_v2.jpg.web.jpg","width":768,"height":558},"assetWrapper":"tour","alt":"For Small Loads that Can\u2019t Wait","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"}]}],"ipiCompatible":false}
SUMMARY
Design Style Front Loader
CAPACITY
Capacity 4.5 cu. ft.
APPEARANCE
Intelligent Electronic Controls with Dual LED Display Yes
Hard Buttons Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2018 Yes
ENERGY STAR® Qualified Yes
CEE Tier Rating 2
IMEF 2.92
IWF 3.2
WASH PROGRAMS
No. of Programs 12
Wash Programs Normal, Heavy Duty, Bedding, Sanitary, Allergiene , Tub Clean, Bright White, Perm. Press, Delicates, Towels, Speed Wash, Downloaded
No. of Options 12
Options Steam, Fresh Care, Prewash, Remote Start, Delay Wash, Wi-Fi, Add Garments, ColdWash, Water Plus, Extra Rinse, Rinse+Spin, Child Lock
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold
No. of Spin Speeds 5
Spin Speeds Extra High, High, Medium, Low, No Spin
No. of Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Steam Technology Yes
Allergiene Cycle (AAFA Certified) Yes
Sanitary Cycle Yes
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
Easy Loading TilTub Yes
SMARTTHINQ® TECHNOLOGY
SmartDiagnosis Yes
wi-fi Enabled Yes
Voice Activation Yes
Works with Google Assistant
Check Remaining Time and Cycle Yes
Remote Start On/Off Yes
Energy Monitoring Yes
Cycle Monitoring and Notification Yes
MOTOR
Motor Type Inverter Direct Drive Motor
Max RPM 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door / Rim Glass/Chrome
Door Cover Clear Round Cover
All Available Colors White (W), Graphite Steel (V)
CERTIFICATION / AWARDS
AFFA Yes
NSF Yes
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS/ACCESSORIES
Pedestal WDP4V
Pedestal (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
LG Sidekick Pedestal Washer WD100CV
LG Sidekick Pedestal Washer (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
Stacking Kit KSTK1
DIMENSIONS
Product (WxHxD) 27" x 39" x 30 1/4"
Depth with Door Open (55" D with door open)
Carton (WxHxD) 29 23/32" x 41 27/32" x 31 17/32"
Weight (Product/Carton) 202.8 / 224.8 lbs
LIMITED WARRANTY
Parts and Labor 1 Year
Direct Drive Motor 10 Years
Drum Limited Lifetime
UPC CODES
UPC 048231024624

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.0

out of 5 (12 Reviews)

66% of reviewers recommend this product.

Good Features - One Glaring Negative

Submitted by Couldbehappier - 11/12/2018

On the plus side the washer washes well is relatively quiet and is well balanced. No complaints with the intended function of the washer. On the negative side the LCD display panel is NOT backlit and is very difficult to read without a flashlight. This panel seems to be a cost reduced version of the display panel on my prior LG washer. Its unfortunate that the user interface customers must interact with every time they use the washer cannot be easily read due to the lack of backlighting. In my opinion LG included a marginally useful WiFi interface that some users may use but failed in providing a good legible backlit LCD display that all users will need.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Dark control panel

Submitted by SKA90046 - 11/3/2018

No lighting on control panel need a flashlight to read. This is crazy with a new product very disappointed and they dont tell you this in the store when purchasing.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Just love it

Submitted by Chartley - 10/31/2018

Better load detecting quiet efficient easy to use love the clear window.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great performance.

Submitted by Jo9824 - 10/28/2018

Our first front load washer and are very pleased with the features and performance.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Quiet efficient washer and dryer with Wi-Fi

Submitted by Blissful1 - 10/9/2018

We bought this washer and dryer set at Costco three weeks ago. It arrived one week later. I am very pleased with them so far. They are quiet and efficient. The washer gets clothes clean and is water sparing. The dryer gets clothes dry more quickly than my old one. I like all the choices for settings on both like the delay setting on the washer and the speed dry on the dryer as well as many others like Wi-Fi controls via their app.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Second LG washer

Submitted by Mac 55 - 10/7/2018

This is the second LG washer for us. The first one lasted almost 10 years before the main bearing wore out. Good service life these days

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by Kip p - 10/4/2018

I bought this few days ago and enjoying the performance and looking forward to buy more electronic

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Very Poor Design

Submitted by DisgustedLGCustomer - 10/2/2018

I had an LG Front Load Washer so when it died after 13 years I obviously bought a new LG Front Load Washer to replace it. Sadly LG does not make good products any more as this one has MANY design flaws. 1 The Machine is balanced and leveled yet it makes a Large bangging sound when spinning at lower RPM. The only way to fix it for LG engineers to design a fix for the floating drum. 2 The Electronic Display is unreadable unless you point a flash light at it. There is no back-light to see the options such as Temp Soil Spin etc. it is all dark grey letters on black background. 3 The older LG completed the wash in 45~57 minutes depending on how dirty the clothes were. This one has wash cycles that start around 110~140 minutes which is over 2 hours. who has time to wait for laundry for 2 hours. In Short looks like the LG Engineers and the company was sleeping on the job when they designed these latest washers.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Love it

Submitted by Coral Rose - 9/30/2018

Its Great for me. No problems at all. I just bought an LG Front Load Washer. Love Lg Products.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Not the best upgrades

Submitted by washingonadaily - 9/14/2018

The touchscreen panel is awful. The LEDs are so bright it is nearly impossible to read the printed options on the panel. In a laundry room with relative good lighting the print on the panel is nearly illegible even when the machine isnt on. The selector dial is poor design too. The indicator light is bright but lights beyond the area you may be selected so its not always obvious which type wash cycle you are choosing. The smartphone feature sounds cool but I cant connect the washer to my phone so its pointless. If I could have bought the same old LG front loader I have had for 12 years I would have but you dont make it any more :-

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Great but needs some issues corrected

Submitted by ozonesiliconvalley - 8/31/2018

Replaced a 9 yea old LG front loader that leaked with this unit which is stacked on the now 9 year old dryer. The unit is nice but main big complaint is the far right display is so dark you cant see what your selecting I have to use a flash light not sure if it just my unit or a design issue so look at the store with the power on before you buy.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Good cleaning capabilities

Submitted by Bayside girl - 8/22/2018

I have only owned this washing machine for less than a month but I am impressed with how good a job it does with our laundry. I like the features and the flexibility I have in cycle selections and in modifying default settings. I especially like the Bright Whites and the heavy soil options - get great results.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

Get Adobe Reader

Documents require Adobe Reader.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us

See how LG Washers were rated by Consumer Reports

Read the Consumer Reports rating.


Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.