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LG Logo

4.5 cu. ft. Ultra Large Capacity with Steam Technology

Model # WM3670HWA

 4.5 out of 5 (461 Reviews)

Available in 2 Color(s)

Regular Price $1,044

Our Price $850.10

After Applicable Rebates

Our Price

$850.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

Features:

  • 4.5 cu. ft. Ultra Large Capacity
  • LG Steam Technology
  • 6Motion Technology
  • SmartDiagnosis
  • Direct Drive Motor 10-Year Limited Warranty
  • LG SideKick Compatible

From the Manufacturer

Interactive Tour

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SUMMARY
Design Style Front Loader
CAPACITY
Capacity 4.5 cu. ft.
APPEARANCE
On-Door Electronic Control Panel with LED Display Yes
Hard Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2018 Yes
CEE Tier 2
WASH PROGRAMS
No. of Programs 12
Wash Programs Cotton/Normal, Perm. Press, Delicates, Speed Wash, TubClean , Bulky/Large Sanitary, Allergiene , Heavy Duty, BrightWhites , Towels, Download
No. of Options 10
Options Prewash, Delay Wash, Extra Rinse, Rinse+Spin, Child Lock, ColdWash , Steam, FreshCare Water Plus, Add Garment,
No. of Wash/Rinse Temps (5) Hot, Warm, Eco Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
Steam Technology Yes
Allergiene Cycle Yes
Sanitary Cycle Yes
ColdWash Option Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Soften
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
Load Sense Yes
Child Lock Yes
Auto Suds Removal Yes
Forced Drain System Yes
Leveling Legs 4 Adjustable Legs
Easy Loading TilTub Yes
SMART THINQ® TECHNOLOGY
SmartDiagnosis Inverter Direct Drive Motor
NFC Tag On Technology Variable
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed Variable
Max RPM 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Transparent
Available Colors White (W), Graphite Steel (V), Wild Cherry Red ®
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric, 60 Hz
OPTIONS/ACCESSORIES
Pedestal WDP4W, WDP4V, WDP4R
Pedestal (WxHxD) 27" x 14 1/8" x 28 2/5"
LG Sidekick Pedestal Washer WD100CW, WD100CV
LG Sidekick Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Stacking Kit KSTK1
DIMENSIONS
Product (WxHxD) 27" x 38 11/16" x 31 1/2" (51" D with door open)
Carton (WxHxD) 29 1/2" x 43 5/16" x 31 5/16"
Weight (Product/Carton) 198.4 lbs / 220.4 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor, 10 Years Motor Lifetime on Drum
UPC 048231017497

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (461 Reviews)

90% of reviewers recommend this product.

Wonderful washer

Submitted by Cancan - 8/13/2018

Easy to use and many good features. Very stylish as well.

Yes, I recommend this product

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Best purchase I have ever made

Submitted by MeMe Deb - 8/10/2018

So easy to use and cleans my clothes better than any machine I have ever owned

Yes, I recommend this product

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Awesome quality

Submitted by Clau414 - 8/6/2018

I love how it cleans my clothes and has many options for washing and drying aslo it looks very pretty.

Yes, I recommend this product

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Nice surprise

Submitted by Masmasak - 8/6/2018

I bought this washer a few weeks ago to replace a 15 year front loader which at the time was considered a high end machine and served us well. Its great to see how much washers have advanced since then specially considering that this costs a lot less than the old one did all those years ago

Yes, I recommend this product

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Submitted by Lim Wah - 8/5/2018

I bought this two months ago. After a week the washer front load was water leaking. But later it was normal. I have no idea for that. The technician said nothing wrong when he checked it.

Yes, I recommend this product

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Best washer I have ever owned

Submitted by Nancyfancy - 8/5/2018

I bought this washer about three months ago. It is quiet when operating and always gets my clothes clean. I wash dirty horse towels on the short cycle and they come out white and smelling clean and fresh. I love this machine.

Yes, I recommend this product

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great flexibility in washing

Submitted by Care1 - 8/2/2018

as a home caregiver I recently bought this machine for its cleaning versatility and found a wide ranging selection and capacity availability. i am very pleased with its performance and ease of use.

Yes, I recommend this product

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Quiet and balanced

Submitted by Gsong - 8/1/2018

I had it for about one month. We are a family of 5 and run many loads a week. I was surprised how quiet the machine is and even with a load like linens it doesnt rock much.

Yes, I recommend this product

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Great features.

Submitted by Jen or Tay - 8/1/2018

We bought this a month ago and so happy we did. We are a bit older and there is a lot of technology to understand But we are getting there.

Yes, I recommend this product

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Submitted by Janice23 - 7/31/2018

Its a great product I clothes come out almost wrinkle free.

Yes, I recommend this product

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LG Electronics - WM3670HWA

Submitted by Joe dicon72 - 7/31/2018

Only a month of ownership and love it so far I JUST WANT IT TO CONTINUE TO PERFORM.

Yes, I recommend this product

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Works wonderfully

Submitted by Starboy69 - 7/31/2018

Have had for 1 month and works great. Washes quicker than expected compared to other top loaders I have had. I especially like the location and ease of the clean out. Its a must for front loaders.

Yes, I recommend this product

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So far great

Submitted by Pats K - 7/31/2018

We got this a few weeks ago. Very nice washer clothes came out clean they rinsed very well too I put in my king comforter it was a bit tight but cleaned well. Overall great machine so far

Yes, I recommend this product

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Cleans clothes well

Submitted by RPAV - 7/31/2018

We have used this a few weeks now and overall am very happy with the washer. This is our second LG washer our first washer had a pump fail after 12 years and rather than fix a 12 year old machine we upgraded. Very intuitive controls and easy to understand. The only complaint we would have is that with a small light weight load and an automatic setting it doesnt seem to spin the clothes as dry as the older machine did. If we override the controls and choose the highest spin level it seems to work better. Overall we are very happy so far.

Yes, I recommend this product

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Love LG Steam

Submitted by 1megan - 7/30/2018

I have had my new washer for a month now and am thrilled with my purchase. Does a great job washing my clothes and big bulky items Towels/sheets/etc. We have a laundry closet vs laundry room so letting the washer air out is a bit of a pain but we do it so it doesnt get stinky/musty. It does have a feature with a magnet to partially close but it doesnt dry/air out enough. That is the only reason why I gave 4 versus 5 stars. If you have a laundry room keeping door propped open wouldnt be a big deal.

Yes, I recommend this product

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Very Pleased

Submitted by Doxie_Mom - 7/30/2018

With two adults a baby and three dogs we do laundry everyday. Its so quiet I have to check to see if its still on. The chime at the end though is loud enough for me to hear it I have other LG products that are fantastic. This one has not disappointed. Just enough features for ordinary everyday laundry. Not too complicated to operate.

Yes, I recommend this product

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Great choice when you have limited space.

Submitted by Why11111111 - 7/30/2018

Overall dimensions was a major factor in my decision to buy this washer and I was pleasantly surprised to find the washer was a bit smaller than the old washer and fit into my limited space. In addition the capacity of the washer is larger than my old washer it is quieter and spins with much less vibration than my old machine with no loss in cleaning efficiency.

Yes, I recommend this product

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Submitted by Casa100 - 7/30/2018

So far no problems easy to use. Bought a few weeks ago. I cant hear the alarm when load is finished.

Yes, I recommend this product

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Very Satisfied

Submitted by Linda55 - 7/30/2018

This is our 3rd LG front loader and the dryer is next

Yes, I recommend this product

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Fantastic family washer and dryer

Submitted by JD2018 - 7/30/2018

This is the second time I have purchased a LG washer and dryer. The first time was ten years ago. They never let me down. Work perfectly. Had them in red I sold my house. When I purchased my new home. I wanted to buy LG washer and dryer again because of the great experience I have had. This time they are white. I was told they are not available in colors anymore. Unfortunately. However this still are a quality product

Yes, I recommend this product

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okay features

Submitted by GMA 3 - 7/29/2018

I bought this because of the reviews Ive read online and I like LG. I dont like the fact that a regular load will take 1hr to wash. Quick wash is only 20 minutes and laundry pods will not dissolve completely and have stained clothes. The towel load takes over an hour to wash. thats for a family of 4 taking showers every morning The white cycle is an hour and so on. The machine is quiet when its on the spin cycle.

Yes, I recommend this product

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Cleanliness????

Submitted by Mt1387 - 7/29/2018

Had a few weeks. Only isue is it washes for several minutes with very little water. Hallf the clothes arent even wet after several minutes. Wondering how clean cllothes are really getting.

No, I do not recommend this product

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Easy to use

Submitted by Siegi - 7/28/2018

Love the high RPM setting for whites and towels...cuts the drying time

Yes, I recommend this product

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Dependable Washer

Submitted by Pwange01 - 7/28/2018

This is our second LG Washer and we are as happy the second time around as with the first. It washes huge loads with ease and cleans problem loads with out an concerns.

Yes, I recommend this product

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Lifes laundry is easy with an LG

Submitted by Camplife - 7/26/2018

We needed a new washer for our camp in Maine which will soon become our retirement home after researching laundry machines we decided on the LG and couldnt be happier . It is so quiet and I love the tune it plays when laundry is done Very easy to use and so many options to adjust to any type of laundry being done. Looking forward to getting the dryer that goes with it when we finish the Camp so we can have the steam dry.

Yes, I recommend this product

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Love this washer

Submitted by Luvybaby2004 - 7/26/2018

We love this washer it is amazing. Very easy for my grandma to use. Love love love it

Yes, I recommend this product

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Very fast and effecient.

Submitted by BJCA - 7/26/2018

This is my second LG front loading washing machine and I love it. Its faster than my 9 year old one. Towels spin faster and less moisture left. The product dispenser uses less than before so less detergent. Looks great in white and cant wait to use the steam.

Yes, I recommend this product

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Nice washer

Submitted by Bruceb00 - 7/26/2018

Washer works nice clothes seen to come out bright and clean only issue is the smart ThinQ app doesnt work well

Yes, I recommend this product

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Happy with this product

Submitted by Kim116 - 7/25/2018

I looked at a lot of customer satisfaction reviews on this product before purchasing. So far I am pleased with the product.

Yes, I recommend this product

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I love the many choices of wash cycles

Submitted by Portland Laundry Man - 7/24/2018

My last machine didnt offer a short wash cycle. This option on my new machine is a life saver I can choose between 15 minutes up to 28 min. It allows me to get several small loads done in half the time it used to take me to do two loads. I LOVE my new machine

Yes, I recommend this product

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Quality washer Love it

Submitted by BRV58 - 7/23/2018

We bought this washer on July 4th when our other washer quit working. We have never owned any LG products. The sales person recommended this washer. After researching online we decided to purchase this machine. It was the right decision. We absolutely love this washer. The quality of the washer is fantastic. This machine is so quiet. The clothes come out cleaner than they ever did with our old washer. I love having the choice of the different settings especially steam and allergens. It is very easy to use. We are happy with this washer and would definitely recommend it and LG products to our friends.

Yes, I recommend this product

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Easy to Use

Submitted by Mufinmom90 - 7/23/2018

Bought my LG a month ago. Love it Easy to set up the cycle. It is very quiet Efficient. Using less detergent always use HE kind. Have not yet had occassion to use steam feature but glad is there.

Yes, I recommend this product

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So quiet

Submitted by ccdjh56 - 7/22/2018

We bought this washer about a month ago and love it. The sanitize feature is great. Our family consists of teenagers and elderly so it gets used very frequently. It sounds silly but the music notes instead of the loud annoying buzzer is so nice. It doesnt automatically wake the entire house when doing laundry at night. The tiny fins in the barrel of the washer are nice. Cloths dont end up hiding on the top of the washer stuck to the fins.

Yes, I recommend this product

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Lots of features

Submitted by Jbish - 7/20/2018

This is a fantastic machine. Cleans well and is very quiet. Much better than my old machine

Yes, I recommend this product

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LOVE MY WASHER

Submitted by BevA - 7/20/2018

I owned a similar model with matching Dryer both on pedestals. After a few careless Movers and garage storage when renting it was obvious that repairs would be high. Chose this Washer immediately at the first place I shopped. Really LOVE it- features LG Customer Service.

Yes, I recommend this product

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Great Washer Gets Clothes Very Clean

Submitted by DC Pol - 7/19/2018

This is a great washer and I would recommend it to anyone who is in the market for a high quality HE front load washer. The clothes come out extremely clean every time. I replaced a top load HE washer that never got clothes clean - often some of the clothes would come out totally dry. Not the case with the LG front load. All clothes get saturated with water and come out spotlessly. The steam cycle is amazing especially because I have a baby and sanitizes bedding etc. Cannot recommend this washer strongly enough.

Yes, I recommend this product

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Great washing machine

Submitted by Danny75 - 7/18/2018

I bought this washing machine two months ago. So far it has worked perfectly. It seems well bilt and I expect it to continue so.

Yes, I recommend this product

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Works well and quiet

Submitted by BrianTSPFL - 7/16/2018

It is a simple machine that just works. The magnetic plunger keeps the door ajar as needed.

Yes, I recommend this product

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Unexpected cleaning efficency

Submitted by Joe IL - 7/15/2018

Washers cleaning ability beyond our expectation. Removed stains our old machine could not. Happy we purchased this LG washer

Yes, I recommend this product

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Quiet

Submitted by KrisV - 7/14/2018

Love the front load As I am short 51 my old machine I couldnt reach the bottom This makes it so much easier and it is quiet. Honestly I dont know much about the steam setting not sure if I will ever use it. I will have to read the manual in that

Yes, I recommend this product

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LG3670

Submitted by Ljd1 - 7/13/2018

Large capacity runs quiet cleans better then our previous Whirlpool front loader that only lasted 5 yrs. Great features including a quick wash when needed.

Yes, I recommend this product

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Great future

Submitted by Ergun - 7/13/2018

It is very good machine washer. Very nice easilly washing

Yes, I recommend this product

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WORTH EVERY LOAD

Submitted by jennpenn1010 - 7/11/2018

I loved it so much I bought the same one I did 15years ago I had to leave my LG TROM Set with the house I sold. The new owners were so excited to get mine with the House...great selling point too NOTHING COMPARES TO MY LGS I had to replace the washer that came with my house and I would NOT consider anything else. Reliable strong and gentle on all of our different clothing from sports dedicates professional and loads of linens and heavy towels / comforters. Simple to use and makes laundry kinda fun THANK YOU

Yes, I recommend this product

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impressed so far

Submitted by Ruffled Grouse - 7/11/2018

I bought this machine 2 weeeks ago and I am very impressed with its wash results. This machine is super quiet and well balanced. Even though we may not use all of its features this seems to be a great buy for the money.

Yes, I recommend this product

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Lives up to the hype

Submitted by Let us wash something - 7/9/2018

After extensive research we ordered this washing machine. Weve been using it regularly- testing all the features - it does not dissapoint Clothes are coming out clean Love the extra water and sanitizer features

Yes, I recommend this product

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Love it

Submitted by Nelp - 7/7/2018

This washer can handle anything. Efficient and quiet.

Yes, I recommend this product

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Not enough water for rinsing

Submitted by FrustratedWorkingMom - 7/5/2018

I bought this washer a month ago and have tried various cycles even since. The clothes came out clean but not detergent clean. It uses very few water which makes it harder to rinse off the soap . The water plus function adds a few more drops of water which is no help. I tried to add more water myself but the machine spit it out. It would have been a great washer if the machine design allowing use 3x of water in rinse. Here is what I found out after calling LE: the machine uses 3 5 or 10 liters of water depending on which cycle one chooses.

No, I do not recommend this product

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LG washer is great

Submitted by Vientodedios - 7/2/2018

We replaced our old noisy GE washer. This LG unit is so smart but easy to use. we love the sounds / signals. and it works great and so quiet.

Yes, I recommend this product

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Love the steam feature

Submitted by Vksands - 6/30/2018

This set is fairly easy to program and use and has taken our laundry to a whole new level

Yes, I recommend this product

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Great features.

Submitted by RnR3 - 6/28/2018

I bought this a month ago. Love it. A little too big but my king sized comforter will fit fine.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Deep Clean With Steam

Our steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.

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