Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
LG Logo

LG SH2 100W 2.1 Channel Sound Bar with Bluetooth® Connectivity

Model # SH2

 4.1 out of 5 (24 Reviews)

Regular Price $149

$149

Request a QuoteRequest Quote

Adaptive Sound Control

Action movies, dramas, sports, music and even the nightly news all have different audio profiles, so don't listen to them all the same way: Adaptive Sound Control identifies what's playing and automatically adjusts the sound mode to create the ideal audio experience.


Bluetooth®

Wirelessly stream music directly from your Smartphone or other compatible device for a seamless listening experience.


TV Remote Compatibility

Control select LG sound bars' basic functions with the TV remote from eight of the leading manufacturers to add great sound with added convenience.


Sound Sync Wireless

No wired connection needed! Simply link your LG audio product with your compatible LG HDTV wirelessly via Bluetooth®, reducing the cable clutter behind/beneath your television.

Features:

  • 100 Watts
  • 2.1 Channel Audio
  • Bluetooth Streaming
  • Adaptive Sound Control

From the Manufacturer

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg.w1920.jpg","profile":"W1920","width":400,"height":264},{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg.w960.jpg","profile":"W960","width":400,"height":264},{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg.w480.jpg","profile":"W480","width":400,"height":264},{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg.w240.jpg","profile":"W240","width":240,"height":158}],"src":{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg","width":400,"height":264},"runtimeSrc":{"src":"/www.lg.com/us/images/home-audio/md05601511/gallery/medium01.jpg.web.jpg","width":400,"height":264},"assetWrapper":"tour","alt":"100W 2.1ch Sound Bar with Bluetooth® Connectivity","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Adaptive Sound Control","description":"Action movies, dramas, sports, music and even the nightly news all have different audio profiles, so don&apos;t listen to them all the same way: Adaptive Sound Control identifies what&apos;s playing and automatically adjusts the sound mode to create the ideal audio experience.<br/>","media":{"sources":[{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg.w1920.jpg","profile":"W1920","width":768,"height":1100},{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg.w960.jpg","profile":"W960","width":768,"height":1100},{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg.w480.jpg","profile":"W480","width":480,"height":687},{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg.w240.jpg","profile":"W240","width":240,"height":343}],"src":{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg","width":768,"height":1100},"runtimeSrc":{"src":"/www.lg.com/us/images/av/features/01_asc@pe20(adaptive@pe20sound@pe20control)sh2m.jpg.web.jpg","width":768,"height":1100},"assetWrapper":"tour","alt":"Adaptive Sound Control","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Bluetooth®","description":"Wirelessly stream music directly from your Smartphone or other compatible device for a seamless listening experience.<br/>","media":{"sources":[{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg.w1920.jpg","profile":"W1920","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg.w960.jpg","profile":"W960","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg.w480.jpg","profile":"W480","width":480,"height":687},{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg.w240.jpg","profile":"W240","width":240,"height":343}],"src":{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg","width":768,"height":1100},"runtimeSrc":{"src":"/www.lg.com/us/images/ao/features/03_bluetooth@pe20stand-bysh2m.jpg.web.jpg","width":768,"height":1100},"assetWrapper":"tour","alt":"Bluetooth®","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"TV Remote Compatibility","description":"Control select LG sound bars&apos; basic functions with the TV remote from eight of the leading manufacturers¹ to add great sound with added convenience.<br/>","media":{"sources":[{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg.w1920.jpg","profile":"W1920","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg.w960.jpg","profile":"W960","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg.w480.jpg","profile":"W480","width":480,"height":687},{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg.w240.jpg","profile":"W240","width":240,"height":343}],"src":{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg","width":768,"height":1100},"runtimeSrc":{"src":"/www.lg.com/us/images/ao/features/05_control@pe20with@pe20your@pe20tv@pe20remotesh2m.jpg.web.jpg","width":768,"height":1100},"assetWrapper":"tour","alt":"TV Remote Compatibility","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Sound Sync Wireless","description":"No wired connection needed! Simply link your LG audio product with your compatible LG HDTV wirelessly via Bluetooth®, reducing the cable clutter behind/beneath your television.<br/>","media":{"sources":[{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg.w1920.jpg","profile":"W1920","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg.w960.jpg","profile":"W960","width":768,"height":1100},{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg.w480.jpg","profile":"W480","width":480,"height":687},{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg.w240.jpg","profile":"W240","width":240,"height":343}],"src":{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg","width":768,"height":1100},"runtimeSrc":{"src":"/www.lg.com/us/images/ao/features/04_tv@pe20sound@pe20syncsh2m.jpg.web.jpg","width":768,"height":1100},"assetWrapper":"tour","alt":"Sound Sync Wireless","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}
PRODUCT HIGHLIGHTS
Bluetooth Streaming Yes
Adaptive Sound Control (ASC) Yes
Sound Sync Wireless Yes
Wired Subwoofer Yes
GENERAL
Channels 2.1ch
Total Power 100W
FEATURES
Bluetooth Remote App (Android) Yes
Bluetooth Stand-By Yes
Dynamic Range Control Yes
SOUND MODES
Standard Yes
Cinema Yes
Treble/Bass Yes
AUDIO FORMAT
LPCM Yes
Dolby Digital Yes
SPEAKER
Front 25W x 2
Subwoofer 50W (wired)
CONNECTIVITY
Bluetooth® 4.0 Yes
LG TV Sound Sync (Bluetooth) Yes
LG TV Sound Sync (Optical) Yes
Optical Input Yes
USB Host Yes
Portable In (3.5mm) Yes
POWER
Soundbar Power Consumption 20W
Soundbar Standby Power Consumption Less than 0.5W
DIMENSIONS/WEIGHTS
Recommended TV Size 40" and above
Sound Bar (WxHxD) 34.65" x 2.44" x 3.54"
Subwoofer (WxHxD) 6.14" x 11.81" x 11.06"
Soundbar Net Weight 3.97 lbs
Subwoofer Net Weight 6.39 lbs
Shipping Size (WxHxD) 37.2" x 22.76" x 8.5"
Shipping Weight 14.3 lbs
INCLUDED ACCESSORIES
Remote Control Yes
Batteries Yes
Optical Cable Yes
Wall Mount Bracket Yes
WARRANTY / UPC
Limited Warranty 1 Year Parts & Labor
UPC 719192604940

Extended warranties are usually very inexpensive and can save you thousands in the future. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Electronics can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.1

out of 5 (24 Reviews)

75% of reviewers recommend this product.

Fit nicely under TV

Submitted by Hawthorn - 3/24/2019

Fit nicely under TV east to set up comes with optical cable to hook up to my 50 inch LG TV. Just wish you could see on the TV what volume the sound bar is set at.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

HELP

Submitted by NicknameNoTinuSe - 2/6/2019

Once i had this product for about a week it wouldnt stay on. As soon as i power it on it just turns off on its own.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Amazing

Submitted by AbboHG - 1/22/2019

I got this a Christmas and have used it everyday ever since. Love the quality massive difference from my old actual speakers.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Super Buy

Submitted by Derker - 1/5/2019

I bought the LG sound bar about a month ago and so far I am super excited with the quality of sound it puts out. I havent had any type of surround system for years and this is the first sound bar I have owned. Kind of sad I waited so long to get one.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great tv

Submitted by Spacehippie82 - 12/15/2018

Got my tv on black friday. Didnt need a new tv but the deal was to good to pass up. Satisfied with my purchase.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

60 LG TV

Submitted by BigH - 12/8/2018

We are going on about a month with my new LG TV I would definitely recommend it. The only thing I would like to see differ is the base it sits on and that Comes from my wife she likes to move things around every so often. I think its awesome..

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

I love it.

Submitted by AlgerDiva - 12/3/2018

Ive had LG soundbar for over a year and it really works wonderfully and I use it with my mobile for Spotify as well. I give it 5 stars

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Problems After One Day

Submitted by gregoryrosso6 - 11/11/2018

The sound bar worked well the first day and turned it on today and no sound. And the Bluetooth light isnt coming on. Ive checked the buttons and nothing is happening. I looked at the Simple Manual and there are no trouble shooting tips page. I shut the power off and on....and still nothing happening. I checked the mute button and its not muted.

No, I do not recommend this product

Great Visual

Submitted by Garyvelvet - 9/30/2018

I was able to devote my PS3 to it and the tv was ready immediately connected to games netfix amd everything very fast. Ive got a lot of old dvds that and some blu rays that all look excellent on this tv.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Sound is great

Submitted by Gaild sound - 7/27/2018

So far so good. Just having issues with losing sound. Then trying to get it back. I think its the DRC. But I am a little confused on functions

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Not as was in store

Submitted by Krout - 7/19/2018

I got this product just days ago sounds okay in cinema but during war and fights the speakers seem to pop and you cant hear voices when volume is turned down I purchased to enjoy my movies not happy sounded better in store

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

great product

Submitted by peggysuemy62 - 7/9/2018

I bought this about a month ago it was very user friendly to set up I really enjoy the sound it produces.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

great sound

Submitted by spooky dooky - 6/14/2018

my lg tv was having sound issues so thought i needed a new tv then i thought of a lg soundbar bought one and now i have great theater sound thanks lg.RANDY

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great sound bar

Submitted by Rattlesnake - 5/31/2018

I bought this a week ago and really enjoyed itmakes a big difference.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by gene3365 - 4/28/2018

LG products are reliable and preform well with a cost afordabillity that is competative

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Basically good experience.

Submitted by Bob the volunteer - 4/23/2018

I am very pleased with my sound bar and we are using it with a 43 wide screen tv. It has enhanced the sound quality of my watching pleasure. Our tv does not have optical output so we had to use the portable wired in method which works well. The only feature I dont like is the auto off and I wish there was a way to permanently disable that feature. Otherwise I am very pleased.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

For the price sound quality is quite acceptable.

Submitted by Kamlon - 4/19/2018

The passive subwoofer puts out quite a bit. Especially for action packed movies.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

LG COV33552406 Sound bar

Submitted by Spooky1 - 3/31/2018

Just got it yesterday and I LOVE It and am using it right now

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great Sound

Submitted by GreyHome - 3/13/2018

I bought this maybe two months ago and I love the sound the bass is really good for the price. Overall Great Buy

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Great value

Submitted by Bikeface - 3/12/2018

I received the Sound Bar as a gift and am very happy with the sound quality.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Very poor product

Submitted by Dan47 - 1/11/2018

I have a LG oled tv andbought a LG SH2 sound bar thinking the sound quality may not be the greatest however it is a LG linking to a LG TV. From the start it would not link so the volume could be controlled by the magic remote. So I was forced to use the volume control for the sound bar and the TV for some time. Then about two months ago the sound bar started working as it should. Today when I was raising the sound and passed through 50 the soundbar produced a high screech sound and continues to do so. I did not expect high quality sound however I did expect the product to work as advertised for a long time.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

Easy set up and use

Submitted by Jman2972 - 1/5/2018

This was a gift and It actually helps with low volume hearing

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love it

Submitted by AlpacaJ - 12/31/2017

Very easy to connect. Sounds great I like that I do not need multiple remotes and my dish remote also turns on the sound.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Question

Submitted by Newfl - 12/27/2017

Is this sound bar any louder then the tv speakers? Im not looking to break any dishes or windows with vibration but would like to at lease double my tv sound. Thanks

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.

  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.

  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): The balance of the invoice must be paid in full at the time of purchase.

  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): The balance of the invoice must be paid in full at the time of purchase.

  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us

Adaptive Sound Control

Action movies, dramas, sports, music and even the nightly news all have different audio profiles, so don't listen to them all the same way: Adaptive Sound Control identifies what's playing and automatically adjusts the sound mode to create the ideal audio experience.


Bluetooth®

Wirelessly stream music directly from your Smartphone or other compatible device for a seamless listening experience.


TV Remote Compatibility

Control select LG sound bars' basic functions with the TV remote from eight of the leading manufacturers to add great sound with added convenience.


Sound Sync Wireless

No wired connection needed! Simply link your LG audio product with your compatible LG HDTV wirelessly via Bluetooth®, reducing the cable clutter behind/beneath your television.

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.