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24 cu. ft. Top Mount Refrigerator

Model # LTCS24223S

 4.5 out of 5 (170 Reviews)

Available in 4 Color(s)

Regular Price $1,319

Our Price $944.99

After Applicable Rebates

Rebate(s): $100

Our Price

$944.99

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide N' Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

Features:

  • 24 cu. ft. Capacity
  • Contoured Doors with Pocket Handles
  • Full Width Pantry Drawer
  • Factory Installed Ice Maker

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type Top Mount Freezer
CAPACITY
Refrigerator 17.60 cu. ft.
Freezer 6.2 cu. ft.
Total 23.8 cu. ft.
FEATURES
ENERGY STAR® Qualified Yes (501 kWh/Year)
Temperature Sensors Yes
Temperature Controls Electronic
LoDecibel Quiet Operation Yes
Freezer Door Type Top Swing Door
Display Internal Membrane / Green LED
REFRIGERATOR
No. of Shelves 2 Full
Shelf Construction Tempered Glass
Crisper Bins 2 Humidity Crispers
Full Width Pantry Drawer Yes
Gallon Storage 2 Gallons
Refrigerator Light Premium LED
Daily Ice Production 3.7 lbs
Ice Storage Capacity 5.5 lbs
Multi-Air Flow Cooling Yes
Temperature Sensors 4
Compressor Type Inverter
Full Snack Tray/2 Bottle Guides Yes
REFRIGERATOR DOOR
Dairy Bin 1
No. of Door Bins 3 (2 Gallon Sized)
Tall Item Retainer Yes
FREEZER
Ice Maker Yes
Ice Bin Yes
No. of Shelves 1
Shelf Construction Tempered Glass
Freezer Light Premium LED
No. of Door Bins/Shelves 2
Auto Defrost Yes
MATERIALS AND FINISHES
Contour Door Yes
Reversible Doors Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (S), Smooth White (W), Smooth Black
SPECIFICATIONS
Dimensions (W case x H top of hinge x D with handles) 33" x 69" x 34"
Depth including Door 33 3/8"
Depth without Door 29"
Depth (Total with Door Open) 63"
Height to Top of Case 67 7/8"
Height to Top of Door Hinge 68 1/2"
Width 32 3/4"
Installation Clearance 2"
Weight (Unit/Carton) 224 lbs./248 lbs.
Carton Dimensions (WxHxD) 34 4/5" x 71 3/7" x 38 1/7"
RATINGS
Amps 20 Amp
Requirements 120V, 60Hz, 15 Amp
UL Listed Yes
Energy Consumption 438kWh
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231786553

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

LG Black Friday Kitchen Bundle Offer

  • Rebate Ends: 11/29/2018
  • Must be postmarked by: 12/29/2018
  • Description: Receive up to a $350 rebate with purchase of 4 or more qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 12/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (170 Reviews)

93% of reviewers recommend this product.

Quiet and Roomy

Submitted by maxtell - 11/7/2018

I like it- it is quiet and plenty of room. I would like a bit of a larger bucket for the ice but overall we are very happy

Yes, I recommend this product

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Fridge makes noise

Submitted by dissatisfied and unhappy - 10/29/2018

The day after it was delivered the fridge started making noise. Its been about 3+ weeks and it still has not been fixed or even looked at by anyone. Terrible experience.

No, I do not recommend this product

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Worst Refrigerator I have every had.

Submitted by Heelermom2016 - 10/28/2018

Bought this refrigerator July of 2017. Have had it for a year. The whole refrigerator has gone out. Want cool want freeze. Only thing work is the light. I bought the extended warranty and called they told me that they didnt even have a repair person to come fix it... I will never buy another LG product again. Worst thing I every purchased.

No, I do not recommend this product

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great features

Submitted by jr9184 - 10/9/2018

i like the style and the quality i like the led lights it keeps food cold

Yes, I recommend this product

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Style

Submitted by cookie65 - 10/3/2018

I only had the refrigerator for 2 weeks. My only dislike is not enough light for the top shelf in the refrigerator.

Yes, I recommend this product

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good feature lot of space silent

Submitted by AlfredNJ - 9/24/2018

Bought couple weeks ago to replace the old one. It is larger but well fit in the exist space It works very well and we are happy with the purchase.

Yes, I recommend this product

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New LG refrigerator

Submitted by Dr D - 9/22/2018

Love LED lighting Great ice maker Love the non steel front. No magnet only on sides

Yes, I recommend this product

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top mount refrigerator

Submitted by Toris - 9/16/2018

I bought this refrigerator just over a month ago and im loving it. Has a ton of room air temperatures are perfect for both freezer and fridge section. Shelves are adjustable. Ice maker is working well. I got stainless steel and polished it with a spray furniture polish and fingerprints are practically non-existent.

Yes, I recommend this product

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Great so far ...

Submitted by GreyColt64 - 9/5/2018

Delivered on time. Plugged in and its been working great since. Sleek look with large capacity freezer and refrigerator. Very quiet compared to my old one. There is a very faint noise when the compressor kicks in but it only last for 5-10 seconds. I like the open door alarm. No complaints so far but other reviews told of problems after the first year so I got the extended warranty.

Yes, I recommend this product

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Good lighting

Submitted by Nana2 - 8/25/2018

Ive had it for 2 years and suddenly it no longer makes ice and my milk keeps going sour. Temperatures wont change in the fridge

No, I do not recommend this product

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Noisy freezer door pops open.

Submitted by freestone - 8/19/2018

I bought this 4 months ago and the compressor made an ominous rattle every it shuts off. The freezer door never shut properly and 2 visits by the dealer failed to correct it. The dealer replaced the whole refrigerator and the second one is even worse Louder compressor rattle other rattling and scraping noises when it is running and the freezer pops open every time the lower door is shut no matter how gently. To top it off the door alarm only works part of the time so I dont always realize when the door is ajar and some of my frozen food has been ruined. The dealer has offered a third replacement but I am switching brands.

No, I do not recommend this product

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love the space and lights wow

Submitted by ruddy459 - 8/17/2018

wow love it ok xoxox this is great ok love it cold in frezzer ok

Yes, I recommend this product

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Satisfied Customer

Submitted by Mr Clovis - 8/12/2018

This refrigerator is everything that its says it is. Its very quiet with exception to the ice maker when filling water and unloading of ice. Its well lighted and has alot of space to store food. The only con is it takes a few loads of ice dispose ice before the machine taste goes away.

Yes, I recommend this product

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Not what I expected

Submitted by Brite43 - 8/6/2018

I am disappointed with the pantry tray - I removed it from the refrigerator because it took up too much room. I couldnt see the items on the bottom shelf and I couldnt raise the top shelf because I wouldnt be able to put milk and juice on it. Plus the finish is much too sensitive to fingerprints. I have to clean it every day - I wish I had bought one with regular handles. Ice maker works great refrigerator works well.

Yes, I recommend this product

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Love the amount of space

Submitted by Susam - 8/2/2018

We are generally happy with the refrigerator. The only complaints are that it definitely does show fingerprints I am not a fan of stainless steel and the ice maker is upsurdly loud But the refrigerator itself is quiet and user-friendly.

Yes, I recommend this product

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Lots of space

Submitted by BuckeyeOne - 7/30/2018

This refrigerator has all the features I wanted. Lots of space and easy to see everything in it. Love the wide drawer and the lighting.

Yes, I recommend this product

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Solid roomy and able to cool beautifully

Submitted by TasVeritas - 7/25/2018

This refrigerator honestly redefines what great is. I would only say that the ice-maker should be removable so that the consumer has the option to use the space as wanted or needed.

Yes, I recommend this product

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So far so good....

Submitted by funkybijoux - 7/24/2018

Had to buy this fridge when my old one died...it was one recommended by Consumers Reports. Happy with the interior space over my old side by side fridge but will know how good the quality is when I still have it in 15 years

Yes, I recommend this product

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Submitted by T How - 7/23/2018

So quiet so cold Very happy with our choice. Good price

Yes, I recommend this product

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Great Large Capacity Basic Frig/Freezer

Submitted by Logan M - 7/23/2018

My wife and I did a lot of research for a Basic large capacity top freezer frig. We loved it and it exceeded our expectations for when it came to freezer size. Would purchase again.

Yes, I recommend this product

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Amazing Size

Submitted by MM91 - 7/23/2018

I bought this refrigerator two months ago and love it The size is great the space is well organized and the LED light panels provide a great comprehensive view of everything without taking up space on the top shelf.

Yes, I recommend this product

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Good fridge except for a couple of details

Submitted by Zachbot - 7/23/2018

Good basic fridge that does its job except for a few things that could be improved. First upon arrival the top gasket seal for the freezer had an indentation so air was leaking through causing frost buildup. We requested warranty service and the tech came out and fixed it promptly. Build quality was not up to standards. Secondly there is insufficient lighting for the top shelf of the fridge compartment. I had to buy an LED motion-sensing light and install it myself to make it brighter. Third the entire front of the fridge is stainless steel and NOT magnetic so we are unable to put pics and fridge magnets on it. Finally it does not come with a filter so you have to install an in-line filter yourself for the ice-maker. Hope it doesnt give anymore trouble and lasts a good 20 years.

Yes, I recommend this product

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Submitted by Papalion - 7/21/2018

We moved into house with this new LG fridge. It doesnt keep the ice cream from getting soft in the freezer the fridge needs to be colder also. The setting seems to be stuck in the middle the settings button wont adjustonly off or middle setting. Website has been no help and the closest service company doesnt service my area.

No, I do not recommend this product

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Submitted by Possie - 7/20/2018

We love how quiet our new refrigerator is the lighting could be a little brighter in the back of the box but is not a deal breaker. We also like the full length crisper draw it is very handy for the larger/longer vegetable items. The workmanship on the front stainless steel is beautiful and very easy to clean. We also like the way the handle is made making it much easier to open the door without leaving fingerprints. A couple of drawback are that the freezer door opens if the refrigerator door is closed without holding onto the door handle until closed. Also we cannot get the freezer door to close automatically when opened it must be pushed shut.

Yes, I recommend this product

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Great Product

Submitted by DJ54 - 7/20/2018

I had this for a couple of weeks now and I glad I got another product from this company.I have brought both televisions and phone have nothing but great service out of them

Yes, I recommend this product

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So far so good

Submitted by DJayD - 7/11/2018

Only had for two weeks. Plenty of room in both fridge and freezer.

Yes, I recommend this product

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Excellent refrigerator

Submitted by Kat61 - 7/11/2018

After reviewing the specs on the refrigerator we decided to get this model due to the clearance of the area it was going to be placed. Very pleased with this unit very spacious and great lightings. The separate temperature control compartments are a plus the handleless doors are great. Runs very quiet and energy efficient. Highly recommended.

Yes, I recommend this product

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Nice size but alarm will not silence

Submitted by Lisakayga - 7/9/2018

After 2 months the door alarm will not shut off. Apparently the warranty does not cover labor.

No, I do not recommend this product

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Excellent value

Submitted by Ag1143 - 7/6/2018

Purchased two weeks ago great lookingquiet lots of space in refrigerator and freezer.

Yes, I recommend this product

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Spacious LG

Submitted by Bohdan - 6/30/2018

LG top freezer is much more spacious than any refrigerator we have owned in the past.With no interior dividers storage capacity is greatly enlarged. The height on each shelf accommodates tall bottles and containers. The cheese draw stretching across the entire unit is amazing. We love our LG

Yes, I recommend this product

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Excellent Capacity

Submitted by Debd1547 - 6/29/2018

This refrigerator is smartly designed energy efficient and quiet. We have a large family and do quite a bit of entertaining and this unit holds everything we need while providing easy access.

Yes, I recommend this product

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I love it

Submitted by Lbowlin - 6/22/2018

We bought our refrigerator about 2wks ago and we love

Yes, I recommend this product

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Perfect size

Submitted by Sskitchen - 6/21/2018

This LG replaced an even larger top freezer refrigerator. This has plenty of room for everything. Love the wide door bins. The bright lights in both the fridge and freezer is real nice. The icemaker keeps us supplied with ice cubes. The energy star savings is a plus.

Yes, I recommend this product

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Super quiet

Submitted by Rlmkjones - 6/21/2018

Bought from Lowes couldnt be more pleased with the fridgesuper quiet and cooled down very fast looks great in our kitchen.

Yes, I recommend this product

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My LG Frig

Submitted by fanciej - 6/17/2018

I love the space more than enough. I just wish the lights were a little brighter in the fridge part. besides that I love it. works great

Yes, I recommend this product

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Awesome Fridge

Submitted by Jose43 - 6/16/2018

Never had such a large and roomy refrigerator before because of the width of comparable appliances are wider than this model which just fits our opening. We LUV all the features from the LED lights even in the freezer to the on/off switch on the ice maker Weve only had for about two weeks and the final judgement of this refrigerator will not be made until its longevity is determined. Just hope it goes way beyond the measles 5 plus years that the one this appliance replaced

Yes, I recommend this product

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Very spacious

Submitted by Granpay - 6/15/2018

It is so quiet I hardly know it is running. Freezer is large enough for 1 person that I am getting rid of my larger freezer in the garage

Yes, I recommend this product

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Great Fridge

Submitted by kkcaolcom - 6/15/2018

I love the lighting in both the top and bottom freezer. The fridge portion shuts perfectly by itself. The alarm can be annoying at times but not a bad feature to have in the long run. My wife also loves it as well. Very Very Happy

Yes, I recommend this product

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Very excited to have our new refrigerator

Submitted by Eads - 6/15/2018

This is an extra fridge for the overflow from a family of 5. It holds all the extra drinks and snacks a pack of teenagers could think of. Very excited we bought it.

Yes, I recommend this product

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Great Size

Submitted by NancyNurse - 6/13/2018

Happy with the overall size and division of compartments

Yes, I recommend this product

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Lots of space and great features.

Submitted by MEHRY - 6/12/2018

I bought this less a month ago and so far I am very happy.

Yes, I recommend this product

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Submitted by Roy DN - 6/11/2018

Works great. Really bright LED lighting. Plenty of room. Only one complaint the stainless steel really shows fingerprints.

Yes, I recommend this product

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Great Fridge

Submitted by debbie 16 - 6/7/2018

i have enjoyed the featues it has and the lighting is great

Yes, I recommend this product

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Lots of room

Submitted by Manda1 - 6/1/2018

Great product simple lots of space on doors and inside very quiet.

Yes, I recommend this product

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Great purchase - so far

Submitted by Duce78 - 5/31/2018

Awesome LEDs fridge and freezer. Plenty of space. Seems like cooling is well distributed. Love it so far

Yes, I recommend this product

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Overall good product

Submitted by trainey - 5/27/2018

I have had my refrigerator for about 6 weeks. I really enjoy the freezer area. The refrigerator area is too deep It is very difficult to grab items easily. I am always shuffling things around. It is very disappointing since this is the first new refrigerator I have purchased in over 30 years.

No, I do not recommend this product

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great storage

Submitted by Bcc7 - 5/25/2018

I cant believe how quiet the refrigerator is and the lights in the refrigerator and the freezer are the best. The handles on the vegetable and fruit trays make it so easy to open. I had company and they raved about the looks and lights.

Yes, I recommend this product

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Great and efficient .

Submitted by diz1 - 5/25/2018

I bought the refrigerator earlier this month. My wife really likes the size and all the room. She also is enjoying being able turn off the ice maker when the tray is full. Good product.

Yes, I recommend this product

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Overall pleased with purchase

Submitted by rooskee - 5/25/2018

Runs quietlyI replaced it because my old fridgealthough it maintained the proper tempswhen the compressor would startit sounded like a bomb exploded.Especially concerning in this day and age Nice stylelightingspace and shelf arrangement.Only problem is the doors tend to swing wide open when opened.there is probably a simple solutionI will explore it.

Yes, I recommend this product

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Pleased

Submitted by maema - 5/23/2018

We have had our new refrigerator a little over a month and could not be more pleased. The unit is super-quiet when in operation and has so much capacity that we cannot begin to fill it. yet Delivery was efficient and snag-free.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
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About Us

Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide N' Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

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