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24 cu. ft. Top Mount Refrigerator

Model # LTCS24223D

 4.5 out of 5 (93 Reviews)

Available in 3 Color(s)

Regular Price $1,429

Our Price $1,098

After Applicable Rebates

Rebate(s): $50

Our Price

$1,098

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Design is all in the finish.

Channel your inner designer to create your ideal custom kitchen with the new LG Virtual Designer


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide N' Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light.

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

Features:

  • 24 cu.ft. Capacity
  • PrintProof Finish
  • Contoured Doors with Pocket Handle®
  • Full Width Pantry Drawer
  • Factory Installed Ice Maker

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type Top Mount Freezer
CAPACITY
Refrigerator 17.60 cu. ft.
Freezer 6.20 cu. ft.
Total 23.8 cu. ft.
FEATURES
ENERGY STAR® Qualified Yes (501 kWh/Year)
Freezer Door Type Top Swing Door
Temperature Controls Electronic/Digital
Temperature Sensors Yes
LoDecibel™ Quiet Operation Yes
Display Internal Membrane / Green LED
REFRIGERATOR
No. of Shelves 2 Full
Shelf Construction Tempered Glass
Crisper Bins 2 Humidity Crispers
Full Width Pantry Drawer Yes
Gallon Storage 2 Gallons
Daily Ice Production 3.7 lbs
Ice Storage Capacity 5.5 lbs
Multi-Air Flow Cooling Yes
Temperature Sensors 4
Compressor Type Inverter
Refrigerator Light Premium LED
Full Snack Tray/2 Bottle Guides Yes
REFRIGERATOR DOOR
No. of Door Bins 3 (2 Gallon Sized)
Dairy Bin 1
Tall Item Retainer Yes
FREEZER
No. of Shelves 1
Shelf Construction Tempered Glass
No. of Door Bins/Shelves 2
Auto Defrost Yes
Freezer Light Premium LED
Ice Maker Yes
Ice Bin Yes
MATERIALS AND FINISHES
Contour Door Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Black Stainless Steel (D), Stainless Steel (S), Smooth White (W), Smooth Black
DIMENSIONS/CLEARANCES/WEIGHTS
Dimension 32 3/4 x 68 1/2 x 33 3/8
Depth with Handles 33 3/8
Depth without Door 29"
Depth (Total with Door Open) 63
Height to Top of Case 67 7/8
Width 32 3/4"
Width (Door Open 90 with Handle) 34 3/4"
Width (Door Open 90 without Handle) 34 3/4"
Height to Top of Door Hinge 68 1/2"
Installation Clearance 2"
Weight (Unit/Carton) 224 lbs./248 lbs.
Carton Dimensions (WxHxD) 34 4/5" x 71 3/7" x 38 1/7"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231787345

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 6/18/2019
  • Must be postmarked by: 7/18/2019
  • Description: Receive up to a $500 rebate with purchase of qualifying LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 7/18/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (93 Reviews)

88% of reviewers recommend this product.

Quiet and roomy

Submitted by gmarsh - 5/22/2019

My wife and I bought this refrigerator a month ago. It is a very quiet running unit. The inside is very roomy and has great lighting.

Yes, I recommend this product

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Should be LNG for Lifes Not Good

Submitted by Mister Twister - 5/19/2019

Bought this unit on 12/15/16 along with a LG microwave and gas stove. Immediately started having problems with the door alarm going off when the door was closed. Took three repair attempts to correct the problem. It then started again and I called tech support to see if there was a way to unplug the alarm. I was told there was no way to do this. I then followed the sound and located the speaker and just unplugged it. No more problems with that. Most recently April 2019 the ice maker quit working and the freezer looked like it had snow in it and the refrigerator part was not cooling. Have had three attempts to correct this problem and yet to have it corrected. Last tech had to order a defrost item to be installed next week. We have lost lots of food as the refrigerator only cools to around 50 degrees when it should be around 36 degrees. Life is Not Good Will never buy another LG refrigerator. Online now shopping for a new one to replace this one. If the tech is able to fix it it will be put in the garage as a backup. Im done.

No, I do not recommend this product

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Great size

Submitted by Tootrill12 - 5/14/2019

It has a ton of refrigerator space Keeps everything spectated and is so quite We love the new fridge

Yes, I recommend this product

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Just Outstanding in every Aspect of Quality.

Submitted by Bajan - 5/6/2019

This LG product met and exceeded all the requirements that my wife and I needed in our kitchen.It is not small and not oversized The capacity is surprisingly deceiving when you first look at this refrigerator. However once you open the doors the space is awesome and truly functional.

Yes, I recommend this product

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Love the no handles and the color

Submitted by Katelynn17 - 5/1/2019

Bought this a few weeks ago and its perfect Great with our kitchen and works extremely well

Yes, I recommend this product

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This unit is outstanding.

Submitted by Dani3103 - 4/29/2019

Very glad that we decided on this unit. Everything is accessible. It has more space then we realized. A very good choice.

Yes, I recommend this product

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Nice looking fridge

Submitted by Ajaneka - 4/14/2019

We had it delivered about a month ago and love everything about it. Very spacious nice freezer space. We have all LG appliances and love their customer service when needed which is not too often. Highly recommend

Yes, I recommend this product

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Just beautiful.

Submitted by Ron Paul - 4/10/2019

A month later and I still smile every time I touch it.

Yes, I recommend this product

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Looks Fantastic and Very Quiet

Submitted by Boomer3668 - 4/2/2019

I bought this 3 days ago and I am very impressed with how it looks in my kitchen and it is super super quiet. It came with an icemaker which was a plus for the price which was on a black friday spring sale. Plenty of room inside. I absolutely love the LED lighting on both sides of the interior walls it puts off a light purple glow. I like that the door shelves can now accommodate bulky containers bulk mayonnaise jars bulk pickle jars. If you are looking for plenty of space in just a refrigerator I definitely recommend this one. You will love it

Yes, I recommend this product

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Great ice maker

Submitted by Lyn54 - 3/29/2019

Working as expected. So much better now Jan the Sansung I had to replace after 5 years

Yes, I recommend this product

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Exactly what I wanted.

Submitted by Refrigerator owner - 3/25/2019

I bought it about 3 weeks ago. We went from a 3 door to this one. With 4 teen/young adult children I was afraid it would not be big enough. But it holds all that we need.

Yes, I recommend this product

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LG Quality

Submitted by Howbeck - 3/25/2019

Bought a few months ago and no problems. The finish is not quite as durable as I expected.

Yes, I recommend this product

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Great product

Submitted by Iris16 - 3/22/2019

I bought this a month ago and I am so happy. Very spacious. Thats what I was looking for.

Yes, I recommend this product

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Great Space

Submitted by Cristo2019 - 3/19/2019

I bought this a month ago and it has surpassed my expectations. Lighting is bright. Door storage gives shelf storage ample room to spread items apart.

Yes, I recommend this product

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So far so good

Submitted by Ratch - 3/7/2019

Got it about a month ago. So far so good. Still new to me.

Yes, I recommend this product

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Poor quality

Submitted by Rdodson - 2/28/2019

Wish I would of done more research before purchasing. I feel the quality of the product is poor. Have had issues with shelving breaking because its made of plastic instead of metal.

No, I do not recommend this product

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Great features

Submitted by jenrae1975 - 2/28/2019

I bought this a month ago and love the room and the freezer. Very nice finish and cleans up nicely.

Yes, I recommend this product

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Submitted by Ninnie lisa - 2/22/2019

Im getting used to it after having a 3 door with the freezer on bottom. I am enjoying the top freezer and more space in the refrigerator.

Yes, I recommend this product

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Well Made and Lots of room the way it was designed

Submitted by habib4 - 2/19/2019

Best Refrigerator in a long time and the Price was fair and well worth it

Yes, I recommend this product

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More than enough storage even for a large family.

Submitted by Mike1954 - 2/19/2019

Had it for month and am impressed. Very quiet and cools efficiently.

Yes, I recommend this product

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VERY GOOD PRODUCT

Submitted by dreamcatcher - 1/27/2019

THIS IS A VERY GOOD PRODUCT. VERY GOOD LIGHTING COMPARTMENT SPACE AND SHELVING.. ONLY PROBLEM MANUAL DOES NOT EXPLAIN THE FREEZER COOLING DIALS. YES GO ALL THE WAY DOWN TO #1 OR DO YOU GO UP WITH THE DIAL TO GET LESS COOLING? DOES NOT COOL DOWN LESS FREEZING.

Yes, I recommend this product

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Great features with this traditional freezer on to

Submitted by Ekbird - 1/25/2019

I went looking for a frig/popular modern features..freezer on bottom etc. I chose traditional frig instead-has a lot of room inside both top bottom compartments plus love the black stainless color

Yes, I recommend this product

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Plenty of room

Submitted by frank72 - 1/21/2019

Purchased the refrigerator 3 weeks ago and are extremely satisfied. There is more than adequate shelf drawer freezer and door storage.

Yes, I recommend this product

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Do Not Buy the Black Stainless Dteel

Submitted by Deirknight - 1/19/2019

I bought the black stainless Steel. Although I love the refrigerator and the amount of space I had inside I have had to call LG twice because the finish on the refrigerator keeps coming off They replace the doors the first time and now I am waiting on a second service call I asked just to have plain stainless steel rather than the black I was told NO. Black was an upgrade and I figured this would not be a problem getting the regular stainless steel because it is a downgrade I am not optimistic that this will not happen again being this is my second time

No, I do not recommend this product

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Do not buy please save your money

Submitted by Lacey89 - 1/16/2019

Ive had this refrigerator just over two months and am waiting for my second service appointment. First it takes a week for anyone to come look at it. So Im on my fourth week of two months with a broken refrigerator. The first time it broke was a week before Christmas just over the 30 day return period how convenient. It was 15 days before it was working again. That was two weeks ago. The first time they replaced a sensor that wasnt sensing the temperature of the refrigerator so it held at 55 degrees. Im guessing this is the same problem because its happening again. Does LG care I dont have a refrigerator and all my food is going bad? Not one bit. Theres nothing they will do except keep sending a repair person until someone tells them they cant fix it.

No, I do not recommend this product

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Great product

Submitted by bdoggie828 - 1/14/2019

This unit is very quiet. Uniform cooling throughout.

Yes, I recommend this product

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Love the refrigerator but

Submitted by ltlaloca - 1/11/2019

Had the refrigerator delivered and installed 2 days ago. It is really working like a charm. So quiet and cold. love the Black stainless However detracting from a five star evaluation is the slight drag of the refrigerator door when opening and closing. We had to have the doors reversed on delivery and am not sure if that created the problem or not. The other think is the refrigerator is kind of dark inside with no light back there which is something I had read in another review. But I would still buy it again. Its so quiet.

Yes, I recommend this product

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Great refrigerator

Submitted by DRMc - 1/10/2019

We chose the LG refrigerator because of its great design and reputation. It is spacious and quiet. We love it

Yes, I recommend this product

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Very sleek fridge

Submitted by Lisaber2 - 1/9/2019

Very happy with purchase. Bought the black stainless steel. Very quiet compared with most refrigerators on the market. Like the sleek front with no handle very streamlined. Lots of room and the inside door compartments are made well.

Yes, I recommend this product

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Thinner than other top-freezer models

Submitted by SteveBldr - 12/27/2018

Due to space considerations and the fact that we dont need as large a refrigerator as before this model fits the bill with only about a quarter inch to spare Its quiet roomy has a built-in ice maker but no exterior ice/water dispenser which keeps the interior roomier. There are very bright LED lighting strips along either side but curiously no lighting from above which makes the top shelf quite dark. If you leave either door open too long there is a gentle chiming reminder to close the door.

Yes, I recommend this product

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Fridge/Freezer Not cooling - Maintenance complex

Submitted by LGnohelp - 12/26/2018

Unit only 2 years old. From day one cooling down for safe food storage takes 3 to 4 days. Compressor went out. Had 3 food spoilages. Has sealed system in back. You need to unscrew back of fridge sealed compartment in order to clean coils and compressor. If you dont Your warranty claim will be denied for poor maintence. Also unit required reset several times resulting in it taking 3 x4 days to cool each time. Warranty refuses to help buy new because they said unit did not have 3 Repairs of the same type. No they were all different things that broke down in one year. Worst mess ever

No, I do not recommend this product

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Well designed

Submitted by Thomas26 - 12/24/2018

Nice quality from the lighting how the draw told open keeps temperature in frig and freezer constant. Well designed space plus looks good.

Yes, I recommend this product

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Looks and works great

Submitted by FredWE - 12/19/2018

We bought this refrigerator a month ago and and we are very happy with its appearance and function.

Yes, I recommend this product

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Very spacious and love the black stainless steel

Submitted by shadyred - 11/14/2018

I love this refrigerator. I can see everything at a glance when I open the door.The freezer is very spacious also.

Yes, I recommend this product

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Very Quiet and Efficient

Submitted by Ronald P - 10/31/2018

My wife and I simply love this refrigerator. The unit that we replaced due to Hurricane Michael does not come close to the quietness and efficiency of this LG unit. Very thankful to have it

Yes, I recommend this product

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New LG Refrigerator

Submitted by NavyBoy - 10/30/2018

I recently purchased an LG refrigerator from Lowes. I am a big fan of LG products and will always be a proponent for anybody wishing to purchase one any LG product. So far so good....

Yes, I recommend this product

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Wonderful product

Submitted by Shell151 - 10/29/2018

I purchased my refrigerator a month ago its so quiet enormous its bigger than my previous side by side or any refrigerator Ive ever own. Im so happy with my product. I highly recommend

Yes, I recommend this product

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Great quality

Submitted by Rut01 - 10/22/2018

Best refrigerator I ever had. Love the space love the quality and size looks good and runs so smoothly. I have room for everything.

Yes, I recommend this product

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Nice size

Submitted by Todd1964 - 10/21/2018

Works well so far it does make a little more noise than I would like

Yes, I recommend this product

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LG Refridgerator

Submitted by Frankchevy - 10/14/2018

So far so good. Appliance is as advertised. I would purchase again.

Yes, I recommend this product

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Excellent Product

Submitted by kenwright396 - 10/11/2018

Purchased this refrigerator 3 weeks ago after reading several reviews. Very good quality keeps everything cold not loud and like the LED lighting. Very happy with the purchase and would recommend to all. Great value

Yes, I recommend this product

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Love this LG

Submitted by Stans - 10/7/2018

We bought this refrigerator in September. This is our first LG and we love it It is so spacious and I am still trying to put more in the freezer. Only complaint we have is the light in the refrigerator. The side lights are bright but they need to come up about two more inches so we can see what is on the top shelf more clearly. Other than that we love it

Yes, I recommend this product

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Great fridge

Submitted by Geofredo - 9/19/2018

Awesome size fridge love everything about it. Great size freezer

Yes, I recommend this product

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The led lighting and the clear shelving makes easy

Submitted by BayBoy - 9/18/2018

It is a beautiful appliance and we are very pleased

Yes, I recommend this product

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BEAUTIFUL FINISH

Submitted by Mytucker55 - 9/17/2018

I bought my refridgerator a couple of months ago and just love it. There is plenty of room in the freezer and I love the huge drawer for cheeses and meats in the refrigerator part.

Yes, I recommend this product

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So far so good

Submitted by pgmanucy - 9/17/2018

Weve only had the refrigerator a little over a month but we love the large capacity and the light in the freezer which is a very nice touch. The sides of able to be used with magnets with the front staying fairly well smudge free.

Yes, I recommend this product

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Good refrigerator.

Submitted by Cool fridge - 9/12/2018

Glad we choose LG brand refrigerator. Works good. Very cool quiet.

Yes, I recommend this product

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Love my refrigerator

Submitted by Bcruz - 9/8/2018

The amount of space in my fridge is great and it look good too

Yes, I recommend this product

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Great buy

Submitted by Diane Wright - 9/4/2018

Lots of room and easy to get to every item. Looks great with our other three LG appliances.

Yes, I recommend this product

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Excellent design

Submitted by dinka2 - 9/3/2018

If you ae looking for a refrigerator thats a little larger than average this is it. The design is user friendly even for us vertically challenged adults. It holds all of our larger containers and even has plenty of room for the smaller items.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Design is all in the finish.

Channel your inner designer to create your ideal custom kitchen with the new LG Virtual Designer


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide N' Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light.

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

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