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LG Logo

24 cu. ft. Top Mount Refrigerator

Model # LTCS24223B

 4.7 out of 5 (71 Reviews)

Available in 4 Color(s)

Regular Price $1,209

Our Price $985.10

After Applicable Rebates

Our Price

$985.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide-N-Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light.

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

Features:

  • 24 cu. ft. Capacity
  • Contoured Doors with Pocket Handles
  • Full Width Pantry Drawer
  • Factory Installed Ice Maker

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type Top Mount Freezer
CAPACITY
Refrigerator 17.60 cu. ft.
Freezer 6.2 cu. ft.
Total 23.8 cu. ft.
FEATURES
ENERGY STAR® Qualified Yes (501 kWh/Year)
Temperature Sensors Yes
Temperature Controls Electronic
LoDecibel Quiet Operation Yes
Freezer Door Type Top Swing Door
Display Internal Membrane / Green LED
REFRIGERATOR
No. of Shelves 2 Full
Shelf Construction Tempered Glass
Crisper Bins 2 Humidity Crispers
Full Width Pantry Drawer Yes
Gallon Storage 2 Gallons
Refrigerator Light Premium LED
Daily Ice Production 3.7 lbs
Ice Storage Capacity 5.5 lbs
Multi-Air Flow Cooling Yes
Temperature Sensors 4
Compressor Type Inverter
Full Snack Tray/2 Bottle Guides Yes
REFRIGERATOR DOOR
Dairy Bin 1
No. of Door Bins 3 (2 Gallon Sized)
Tall Item Retainer Yes
FREEZER
Ice Maker Yes
Ice Bin Yes
No. of Shelves 1
Shelf Construction Tempered Glass
Freezer Light Premium LED
No. of Door Bins/Shelves 2
Auto Defrost Yes
MATERIALS AND FINISHES
Contour Door Yes
Reversible Doors Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (S), Smooth White (W), Smooth Black
SPECIFICATIONS
Dimensions (W case x H top of hinge x D with handles) 32 3/4" x 68 1/2" x 33 3/8"
Depth including Door 33 3/8"
Depth without Door 29"
Depth (Total with Door Open) 63"
Height to Top of Case 67 7/8"
Height to Top of Door Hinge 68 1/2"
Width 32 3/4"
Installation Clearance 2"
Weight (Unit/Carton) 224 lbs./248 lbs.
Carton Dimensions (WxHxD) 34 4/5" x 71 3/7" x 38 1/7"
RATINGS
Amps 20 Amp
Requirements 120V, 60Hz, 15 Amp
UL Listed Yes
Energy Consumption 438kWh
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231786577

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (71 Reviews)

91% of reviewers recommend this product.

love the color I call it classy

Submitted by survivor1 - 8/9/2018

So happy I purchased my new fridge. It really makes my freshly remodeled black and white kitchen look amazing. Love the Slate Black color and the pocket handles that wont become lose. Glad I just have the ice maker as didnt use my water dispenser on my old fridge at all. Not missing the water dispenser.

Yes, I recommend this product

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Nice and quite - Lighting needs inprovement

Submitted by South Philly Willy - 8/9/2018

Very nice refrigerator. Very quite and doesnt run much. As far as refrigerators go you couldnt do better. Couldnt give it 5 stars because for one thing the lighting sits on the middle of each side. Doesnt give enough light to upper shelf. Lighting should have been evenly distributed. Also like most things you buy these days lots of plastic that just may not be strong enough over time. Be careful with the inside plastic parts.

Yes, I recommend this product

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Life is Good with this fridge

Submitted by JTaz - 8/7/2018

Lots of interior/freezer space and the LED lighting is great. This is a second refrigerator for us but its actually larger than our main refrigerator. I was concerned about the lack of door handles but it hasnt been an issue. I would have preferred no ice maker but it wasnt an option when we purchased it. However my husband removed the ice maker to allow for more storage space in the freezer. It took him about 5 minutes or less and does give us more freezer space. Its a great fridge and would buy again.

Yes, I recommend this product

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Big value

Submitted by Dwight26452 - 8/7/2018

I bought this refrigerator new and Im glad I did my family can reach it all and still have plenty of room

Yes, I recommend this product

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Works like it should

Submitted by Thebronc27 - 7/25/2018

Works good super quiet cools quickly payed out in a useful manner the only complaint I have is there should be some light in rear to make it easy to see into drawer which is not really a complaint

Yes, I recommend this product

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Great product

Submitted by Preacherman120 - 7/12/2018

Black stainless and great functionality love everything about it.

Yes, I recommend this product

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Excellent all around unit

Submitted by Brettb - 6/26/2018

Our previous landlord had the same model in our rental house and we loved it so much that we bought the same model when we bought our house. The layout of the fridge allows for so much more to be kept in the fridge with good access.

Yes, I recommend this product

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Great refrigerator

Submitted by Needed - 6/22/2018

Nice design but it could use a couple adjustments. The freezer could use a wire rack instead of the glass if you put anything on it thats damp or sweaty it sticks to the glass and in the refrigerator where the temperature settings are it could stand to be slimmer you cant put anything tall in the middle top shelf.

Yes, I recommend this product

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Great buy

Submitted by cmelvinjr - 6/16/2018

I am very pleased with my new Refridgerator. Quite impressed with the Interior lighting. It took some getting use to the switch from French door set-up but the transition has gone well.

Yes, I recommend this product

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Good looking

Submitted by Chad B - 6/7/2018

The only reason I cant give it 5 stars is the refrigerator door is set so low to the floor it catches on your shoes/foot if not careful and the ice maker tray needs to be wide for easier access. Outside of that it is a super product.

Yes, I recommend this product

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Great Replacement

Submitted by Renopurchaser - 6/6/2018

Needed a new large capacity refrigerator to replace a 17 year old one that expired unexpectedly. This model meets are needs and has some attractive features - lighting in each compartment adjustable shelves for example. Good value.

Yes, I recommend this product

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A great choice

Submitted by MsKittyCat - 6/3/2018

I did a lot of research before I decided on this LG Refrigerator. I made a perfect choice. The room in it is unbelievable. The ice maker is like icing on a cake. So happy with my purchase

Yes, I recommend this product

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Room for everything and more

Submitted by Harveytoons - 5/28/2018

I have a beach weekly rental property. Occasionally I will have guests with five or more adults. Each one wants their own space in the refigerator usually for all their beverages. This unit has that space. It is a relative bargin per cubic foot especially considering LG is a premium brand. I am not crazy about the embedded door handles however. I think they did it to keep the large depth of the unit from being too big to get it into peoples houses.

Yes, I recommend this product

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Love the look

Submitted by Dg4042 - 5/8/2018

Lots of room and it is easy to clean like the style

Yes, I recommend this product

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Great Space Great Lighting

Submitted by trimm54 - 5/5/2018

It has not been quite a month yet but we are enjoying this refrigerator. It is slightly larger than our old one but the specs but it seems like there is much more space. Very quiet operation. Ice-maker works great.

Yes, I recommend this product

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I love the LED lighting

Submitted by lilygag - 5/4/2018

I bought this refrigerator April 14th. I wanted a simple fridge with an ice maker. This fridge is very nice love the LED lights and the size works for us. But the ice maker did not work so we had to have a service repair man come out and fix the problem. Hopefully now that the ice maker was repaired we will have no further issues.

Yes, I recommend this product

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Submitted by RnBall - 5/1/2018

I bought this refrigerated because my old one started linking water all inside and dripping out the front of the door onto my kitchen floor. The LG I purchased is great looking and has way more room inside.

Yes, I recommend this product

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Submitted by jac123 - 4/27/2018

this is a nice refrigator.....roomy.....only thing i ve found is the defrost cycle ...my food thaws before it begins the feezing cycle again....not a good thing

Yes, I recommend this product

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BEST OF ITS KIND

Submitted by DGme - 4/16/2018

After searching for a refrigerator that would fit my space have enough capacity for my preferences great ratings and attractiveness I found this LG 25223.... Top opening product. Ive had it for about a month and am very happy with its quality and design.

Yes, I recommend this product

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So far I like what I have

Submitted by zerba - 4/15/2018

I like the way the refrigerator was shipped and all the shelves were already installed. Good job Also thank heaven someone thought to place the model number in the refrigerator rather behind. I just wish they would have used temee tempered glass so you wouldnt have to worry about breakage if the glass was cold when washed. Minor problem

Yes, I recommend this product

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Huge

Submitted by Mac Clan - 4/15/2018

Love all of the room and flexibility for storage If you are s cook or foodie you will love this fridge

Yes, I recommend this product

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fridge almost perfect

Submitted by ozerprincess - 4/8/2018

the top freezer door pops open when fresh food compartment below closes. i would never buy this again for that reason.

No, I do not recommend this product

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It does the job

Submitted by White Dog - 4/6/2018

Great does exactly what it should do. So much room

Yes, I recommend this product

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Great value

Submitted by Sensible Shopper - 4/5/2018

We purchased this model refrigerator because of limited space in our kitchen. This one has adequate shelf and freezer space for a family of 3 or 4. The ice maker makes tons of ice. The black glossy door looks terriffic but does require wiping off fingerprints. Overall we are very pleased with our purchase.

No, I do not recommend this product

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Best refrigerator weve ever owned

Submitted by Gary M - 3/31/2018

Our old refrigerator finally gave up the ghost. We replaced it with our first LG. It keeps correct temps easily. Lots of room inside. Door shelves could use a redesign however. Overall an A+.

Yes, I recommend this product

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Great Size

Submitted by Angel5 - 3/30/2018

We bought this refrigerator to replace the one we had for a long time. We like the size of the refrigerator and the door shelves. The upper shelf could use a little more lighting. It did take us a while to learn how to close the door softly. Otherwise the freezer door would open when we shut the door.

Yes, I recommend this product

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great features

Submitted by Janice67 - 3/26/2018

I love this refrigerator so far. Its beautiful as well as designed perfect. Im very short and can reach everything I put in it. Its been excellent

Yes, I recommend this product

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Good value

Submitted by Crls - 3/11/2018

Quite happy with the purchase of this refrigerator. Quiet Roomy and love the LED lighting. I feel like it is a good value

Yes, I recommend this product

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Large and lovely

Submitted by Tiggery - 3/9/2018

We like the spacious interior and the great strip of lights along the sides of the interior

Yes, I recommend this product

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Love my new dishwasher and refrigerator

Submitted by Sgfeen - 3/7/2018

I bought both appliances from Lowes. They delivered the refirigerator and it would not get below 60 degrees. I really like the design and look of this refrigerator but 1955o 40 degrees in about 45 minutes. I love how spacious it is and love the little alarm that signals the door open I love how quiet the dishwasher is. The black stainless is really pretty and I love the sleekness of both appliances.

Yes, I recommend this product

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WOW I ABSOLUTELY LOVE THIS TOP FREEZER FRIDGE

Submitted by DAISYMAE - 3/5/2018

WOW IT MEETS MY NEEDS COMPLETELY I finally replaced my 10 year Side By Side even though both the freezer and fridge ran perfectly and in no need of service I only wish I had made the change years ago The issue I had was the narrow cramped up space within always having to move things around in order to fit in just a little bit more There are truly some things from my past that have much to be said for and at 71 years of age I am JOYFULLY ENJOYING EVERYTHING / EACH FEATURE about my LG Top Freezer Refrigerator TOTALLY Cant thank you enough Elizabeth *8 P.S. Havent even missed the Water/Ice dispensers on door and always have plenty of ice inside freezer when needed

Yes, I recommend this product

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LOVE LG

Submitted by Bugga - 2/27/2018

Love it...love it...love it...love it...love it

Yes, I recommend this product

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Love the size and look of the refrigerator

Submitted by dltur - 2/22/2018

I love all the space and the clear shelving which allows me to see what I have in the frig. No more finding old forgotten food to be thrown away. Love the shelves in the frig and freezer doors. The extra shelf in the freezer is great and help organization.

Yes, I recommend this product

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Fits the space I had in kitchen.

Submitted by JulieTony - 2/21/2018

I bought this model because of good ratings and because it would fit in my small kitchen space. Also it is slightly larger than my old refrigerator. It would have still fit had it been 1 1/2 inches wider but not if it were taller. One negative is that is difficult to open the bottom right hand produce door all the way. It is keeping its temperature very well and is quiet.

Yes, I recommend this product

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So spacious

Submitted by Ellie50 - 2/14/2018

Had this fridge for a couple weeks now. Pretty black stainless print free finish. Really like the led lights inside both the fridge and freezer. Door shelves are deep and hold a lot of stuff. Closes quietly and tight. So far cant find any negatives.

Yes, I recommend this product

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Submitted by Judy63 - 2/8/2018

I bought it 2 weeks ago and love the door and dairy draw

No, I do not recommend this product

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Lots of room

Submitted by TM lucky 13 - 2/7/2018

Ive been extremely pleased with my new refrigerator. I love the clear drawers. Just so much room. Feel like I made the right decision. Would highly recommend to others.

Yes, I recommend this product

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LG REG

Submitted by NELSON DIAL - 1/21/2018

I BOUGHT THIS IN NOV 2017 ITS WAS DELIVERED BY LOWES IN DEC 17 LOVE IT WE NEEDED THE SPACE RUNS QUIET LOVE THE LIGHTS THE BUZZER THAT REMINDS U WHEN THE DOOR IS OPEN ONLY PROBLEM IS THE BOTTOM DOOR IS SO KOW IT HITS MY SHOES

Yes, I recommend this product

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Great features roomy bright

Submitted by Raella - 1/7/2018

we got it just in time for Christmas Butter compartment is a bit small though

Yes, I recommend this product

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Its a fine standard fridge

Submitted by GaryStack - 1/7/2018

The fridge is fine for a standard fridge which is what I was looking for. I like the LED light in the freezer but as others have mentioned I wish there was another set of lights in the back of the fridge as it can get dark back there. I also thought the ise maker was pretty noisy but so was my last one as well.

Yes, I recommend this product

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Very Quiet Fridge

Submitted by ConnieK - 12/25/2017

I bought this LG Fridge in black and it is beautiful and very quiet. It cools very quickly and makes ice quietly too. The shelves are all very roomy and adjustable. I am very happy with it. No complaints or problems so I highly recommend this Fridge. Thanks LG I finally have a quiet kitchen

Yes, I recommend this product

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Really great features

Submitted by Usastruck - 12/20/2017

We purchased this LG when our old refrigerator was waiting for parts. Im so glad we because I love it. The lights inside are awesome plus it signals us if the door is not closed properly.

Yes, I recommend this product

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Amazing space and super quiet

Submitted by Letitsnow - 12/16/2017

So spacious. Room for a turkey in the freezer plus everything else. Adjustable shelves add flexibility. Only negative because there is no toe kick space below the door we sometimes hit our toes upon opening the door.

Yes, I recommend this product

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Great features

Submitted by Del53 - 12/14/2017

We bought our refrigerator about 3 weeks ago. It is quiet easy to get things out of it. The layout of the inside is amazing. So convenient so much room. I could not be more pleased .

Yes, I recommend this product

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Like the size and the way it is set up

Submitted by carlynr - 12/11/2017

everything is fine with the way things work and like it a lot

Yes, I recommend this product

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Love it

Submitted by Tiverton - 12/5/2017

So roomy our space was limited due to shelving so was surprised that I could pick up extra cubic feet.... makes all the difference. Quiet ice maker and quiet fridge. Our last one sounded like a jet taking off

Yes, I recommend this product

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Good size and color is perfect

Submitted by Kildee1129 - 12/5/2017

Im content with the product so far especially the door shelf space.

Yes, I recommend this product

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Best Top Freezer Great Lighting Inside

Submitted by Magpie1130 - 11/22/2017

I decided not to get the French Door Bottom Freezer and researched all Top Freezer and after doing comparison shopping knew the LG Top Freezer was the best. The best part of this refrigerator is the large side drawers that can fit a large gallon of milkI store alot here. The lighting is so bright and I love it. I would never trade to go back to a bottom freezer. Plus I got the black and the outside stays clean with very little maintenance.

Yes, I recommend this product

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Better than expected.

Submitted by JBrooks196 - 11/4/2017

The shelving is great. I especially like the LED lighting the compressor is no noise.

Yes, I recommend this product

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perfect size

Submitted by L Joy - 11/1/2017

we bought this a couple weeks ago and feel it is the perfect size for us only 2 adults but we garden and cook a LOT plenty of room. the LED lights are a nice feature and freezer seems larger than what we had previously.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Largest Capacity*

This top-mount refrigerator has the largest capacity in the 33" wide category, featuring 24 cu. ft. of total storage space in the refrigerator and freezer.


Keep it crisp.

Humidity-controlled crispers help maintain humidity levels, to help extend the life of your fruits and vegetables. This refrigerator also features a full-width Glide-N-Serve® pantry drawer, making it easy to find some space for all that food you want to keep fresh.


Great Light.

LED panels in the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

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