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20 cu. ft. Top Freezer Refrigerator

Model # LTCS20220S

 4.3 out of 5 (34 Reviews)

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Great Space in Style

Get the space you need in a refrigerator that's right for your kitchen. With 20 cu. ft. of space, this top mount refrigerator offers one of the largest capacities in its category at 30" wide.


Space to Keep it Fresh

With two humidity-controlled crisper drawers and a full-width Glide N' Serve® Pantry Drawer, keeping all of your food organized and fresh couldn't be simpler. Store wide items with easier access in the Glide N' Serve® Pantry Drawer, and the two humidity controlled crisper drawers are perfect for fruits, vegetables and beverages.


Great Light.

LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

Features:

  • 20 cu. ft. Capacity
  • 30" Width, Under 66"
  • Full Width Pantry Drawer
  • Factory Installed Ice Maker

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type Top Mount Freezer
CAPACITY
Refrigerator 14.7 cu. ft.
Freezer 5.5 cu. ft.
Total 20.2 cu. ft.
FEATURES
ENERGY STAR® Qualified Yes (471 kWh/Year)
Temperature Sensors Yes
Temperature Controls Electronic
LoDecibel Quiet Operation Yes
Freezer Door Type Top Swing Door
REFRIGERATOR
No. of Shelves 2 Full
Shelf Construction Tempered Glass
Crisper Bins 2 Humidity Crispers
Full Width Pantry Drawer Yes
Gallon Storage 2 Gallons
Refrigerator Light Premium LED
Daily Ice Production 3.7 lbs
Ice Storage Capacity 5.5 lbs
Multi-Air Flow Cooling Yes
Temperature Sensors 4
Compressor Type Inverter
Full Snack Tray/2 Bottle Guides Yes
REFRIGERATOR DOOR
Dairy Bin 1
No. of Door Bins 3
Tall Item Retainer Yes
FREEZER
Ice Maker Yes
Ice Bin Yes
No. of Shelves 1
Shelf Construction Tempered Glass
Freezer Light Premium LED
No. of Door Bins/Shelves 2
Auto Defrost Yes
MATERIALS AND FINISHES
Contour Door Yes
Reversible Doors Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (S), Smooth White (W), Smooth Black
SPECIFICATIONS
Dimensions (W case x H top of hinge x D with handles) 29 3/4" x 66 1/8" x 33 3/8"
Depth including Door 33 3/8"
Depth without Door 29"
Depth (Total with Door Open) 60"
Height to Top of Case 65 1/2"
Height to Top of Door Hinge 66 1/8"
Width 29 3/4"
Installation Clearance 2"
Weight (Unit/Carton) 202 lbs./226 lbs.
Carton Dimensions (WxHxD) 31 4/5" x 69 3/8" x 38 1/7"
RATINGS
Amps 20 Amp
UL Listed Yes
Energy Consumption 406kWh
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231786584

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (34 Reviews)

85% of reviewers recommend this product.

Perfect for our needs

Submitted by CockapoochieMom - 6/30/2018

We bought this refrigerator to replace the one that died in our outside storeroom. Its smaller than the one we had and is ideal for that spot. It was already pre-cooled when we got it so we could load some items into it immediately which helped to cool it further faster. Its quiet and both the refrigerator and freezer stay cold and keep everything in them at the right temperature. I also love the sleek look and stainless steel finish. I highly recommend this refrigerator.

Yes, I recommend this product

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Nice refrigerator

Submitted by clutchcat - 6/17/2018

Loved the handleless doors. Fits in the space I have very well next to a wall. The only complaint I have is the lighting is not what I was used to. I was used to lighting in a refrigerator that was 20 years old. Ill get used to it soon. So far the cooling is perfect in refrigerator and the freezer is excellent.

Yes, I recommend this product

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Good refrigerator but could be improved

Submitted by Geezer77 - 6/9/2018

This is a good refrigerator: it keeps things cold is quiet and looks good. The freezer compartment is somewhat smaller than the one in my old fridge and the main compartment is somewhat bigger especially the drawers for fruits and vegetables which are ample. The lower door will not stand open unless at its widest position and swings shut forcefully enough to rattle the bottles in the door racks which is not true of the freezer door. I would like to have shelves that roll out to allow easy access to items in the back and a roll-out basket in the freezer for the same reason. But all in all I like it and expect to get years of use from it.

Yes, I recommend this product

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Great features

Submitted by Bigdave417 - 5/28/2018

Been great so far great led lights. Warning beep if you leave the door open.

Yes, I recommend this product

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Love it

Submitted by Laffey64 - 5/12/2018

From the solid shelving to the clear view of everything great PLUS I gave mine a wipe down w/Turtle Wax yes like I use on my car smudges wipe right off

Yes, I recommend this product

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Streamlined and beautiful

Submitted by ArtProf - 5/4/2018

This LG streamlined refrigerator was just delivered today along with a new LG stove and LG microwave. All 3 are great. Lighting inside is great.

No, I do not recommend this product

  • Quality:

Love the look of my new LG refrigerator

Submitted by Rick168 - 4/6/2018

this is a very quite model. The shelf spacing is perfect for everything that we place in it. I especially like the fact that the top door shelf fits larger items. Another great feature is the alert that goes off when the door is open to long.

Yes, I recommend this product

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Nice Refrigerator

Submitted by TreeTreeTree - 3/26/2018

I am intrigued by the new technology and the inverter controlled refrigeration. It would seem that the new technology would increase the life of the refrigerator. Time shall tell.

Yes, I recommend this product

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Love the style

Submitted by riggsbyangel - 3/13/2018

Ive had LG for a few short weeks and I love it. The led lights are so bright but beautiful. The space is more than enough.

Yes, I recommend this product

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Interior of refrigerator not designed well

Submitted by outofreach - 3/7/2018

We purchased our home in July 2017 with this refrigerator already installed. Functionally no issue - work great. Ice is fantastic. However the refrigerator is designed in such a way that you can see anything in your fridge and if you want to get to the back of a bottom shelf you need to sit on the floor. I really tried to like this fridge but its a pain to have to sit on the floor to take an inventory to stock and you reach anything besides what is pulled to the front. We are going to replace this with the LG LDCS22220S Bottom freezer model. We saw the floor model and the interior design of the fridge utilizes the shelf/drawer space much better plus there will be no more sitting on the floor

No, I do not recommend this product

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Perfect Height

Submitted by Melissa08 - 2/23/2018

We bought this frig because of the height and the price was within our range. The frig portion is awesome with all the space it offers. The freezer is were you need to compromise not much space with the ice maker in it.

Yes, I recommend this product

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Large frezer capacity

Submitted by Mike 1948 - 2/15/2018

Bought this for our second home condo. Love the additional capacity.

Yes, I recommend this product

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Quietly purrs

Submitted by Kismit - 1/12/2018

I have had my new LG refridgerator only a few weeks and I like it so far. I will know more after I have lived with it longer however. Presently it is just the right size for my use it is quite and lovely. The light is bright and the drawers are easily to use.

Yes, I recommend this product

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Great

Submitted by Michael 3 - 12/29/2017

I bought this a month ago and its working great

Yes, I recommend this product

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Nice looking

Submitted by RA Gottsch - 12/20/2017

I like the way the refrigerator looks and the led lights inside are very nice. It does all I expected it to do. Nice adjustable shelves too.

Yes, I recommend this product

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Spaciousness

Submitted by Bizsarah - 12/12/2017

Love all the space in the freezer and refrigerator that I can fit a whole gallon on the door and have space on the shelves for other stuff.

Yes, I recommend this product

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very nice

Submitted by zoecol - 12/11/2017

brought it aver a month ago and love it the only thing the ice maker is very loud when dropping fresh ice

Yes, I recommend this product

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KEEPS MY FOOD COLD

Submitted by Omahacookie - 12/7/2017

Yes it really does Also tells me when I left the door open. Really love the light in the freezer. Very pretty too but someone keeps getting fingerprints on it :

Yes, I recommend this product

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Pleased with our purchase

Submitted by turtlegirl8 - 12/5/2017

This black stainless Frig is perfect for a clean look in your design and its capacity is quite large and very easy to clean. I love the Freezer on top and its quiet operations system.

Yes, I recommend this product

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Clean lines good looks spacious

Submitted by boasky - 11/24/2017

We needed a new fridge to fit the limited space between a wall and our cabinets in the kitchen. This model fits the space perfectly and it looks great with nice clean lines. The interior is very spacious for a fridge of this size. The only downside is it easily picks up the kids fingerprints.

Yes, I recommend this product

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Sleek lines quietness and ample space.

Submitted by Joyce104 - 11/13/2017

I had this model installed Friday November 3rd. Only problem was after installation the ice maker did not function. Dealer sent technician and by draining water line the ice maker magically began to function.

Yes, I recommend this product

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I love it. Lighting inside roomy and quiet

Submitted by Dottie F - 11/9/2017

I can only fit a 30 fridge. This is 20 c.f. so surprised how much storage there is. Quiet and live the recessed handles.

Yes, I recommend this product

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Poor use of lower compartment space

Submitted by SteveKelty - 10/7/2017

1. The lighting is quite good. 2. The long handled storage bins just get in the way. When it arrived the shallow bin was on the bottom of the door. This means I would need to bend over to add small items. There are only a couple of spots in the door where I can store a mag large bottle of wine. The design would benefit by eliminating the long handled bottom drawers in favor an edge that still alllows the user to pull the bottom drawers out. 3. The top refrigerator shelf is one piece. If I lower it I will be unable to use the next middle shelf at all. The temp control unit takes up a great deal of space. It would have been better if a split shelf was used for the top shelf. As it is there more than a few things that do not fit on the 1st shelf. 4. The space between the top shelf and bottom shelf makes it hard to reach or see any thing on the 2nd shelf. I have thought that maybe I should eliminate the 2nd shelf altogether. 5. The temperature in the refrigerator had to be turned all the way to the coldest selection of get the temperature to go below 40 degrees. I do not sense that there is very much circulation of air in the refrigerator. My refrigerator is not full. 6 The temperature in the freezer is fine. It seems steady at about 5 degrees below zero.

No, I do not recommend this product

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Totallynot at all user friendly

Submitted by NOT ANY - 9/28/2017

I purchased this refrigerator a year ago and have been totally dissatisfied with it for the last several months. While the exterior and workmanship etc of the unit are very well done the interior of the frig is totally impractical. The shelves in the unit are too close together and it is difficult to determine just what is on them. I have bumped my head on the freezer unit numerous times while searching for the shelf contents of the refrigerator and also have bumped the bottom of the unit with my foot. The main reason I purchased the unit is that it fit the space allotted for a refrigerator in my kitchen. Now I am very unhappy with the purchase and obviously stuck with it

No, I do not recommend this product

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Excellent value

Submitted by Richmond Norm - 9/25/2017

We purchased this unit to replace a 15 year old fridge. Very pleased with the improvements over that period. Very quite very efficient. would prefer a taller top shelf but we have rearranged contents to work for us.

Yes, I recommend this product

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Great Frig

Submitted by Fine Southern Gentleman - 9/23/2017

The fruit and vegetable drawers keep stuff fresh for extended time.

Yes, I recommend this product

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Great features love body style

Submitted by lady e - 9/23/2017

I bought this item several months ago just wanted to upgrade love LG products that all I been buying lately.

Yes, I recommend this product

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Great looking

Submitted by Smstine - 9/23/2017

I now have it for a year or so and like it a lot. Would buy this brand again.

Yes, I recommend this product

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We like the arrangement of the interior space

Submitted by Johnny Reb - 9/22/2017

We chose the LG refrigerater because of the quality and reputation of LGs products and very pleased with our choice.

Yes, I recommend this product

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Generally good but mine has a quality issue

Submitted by bob2017 - 9/22/2017

In general we are happy with the refrigerator but I think ours has a problem. Whenever the cooling cycle ends there is a sound like a loose rotating part -- perhaps a loose fan. Also the ice cubes have started to freeze together possibly because the freezer is warming and allowing the cubes to melt end then freeze together. I hope the LG warranty will cover these issues.

Yes, I recommend this product

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As Advertised

Submitted by wjwalker - 9/22/2017

Quite pleased with my new LG refrigerator. This is the LTCS20220S. Its one of the smaller models which fit my kitchen perfectly. More importantly it is elegant in and out very attractive LED lighting and it runs without so much as a whisper.

Yes, I recommend this product

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Stainless

Submitted by grayhorsemom - 9/22/2017

Im very disappointed that the entire front of this refrigerator is NOT stainless steel. Magnets stick to stainless steel and they do not stick to this. But it does use a lot less energy than our previous refrigerator. The vegetable bins are easy to remove for cleaning. The shelves only have a few places to sit in both the refrigerated area and the freezer. The lights while bright enough for the front do not reach the back of the appliance. I would not choose this appliance again.

No, I do not recommend this product

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Very quiet operation and spacious interior.

Submitted by younameit - 9/22/2017

I bought this a few months ago because Consumer Reports gave this model an excellent review regarding its quiet operation - and that is indeed true. I live in a NW city loft - the LG replaced a 13 year old same size/configuration refrigerator that had become so noisy it was keeping me awake at night. The LG whispers in comparison - I love that aspect of it. The interior is very spacious and well organized. One thing I do not like about my new LG is that the Stainless Steel door is not magnets friendly - there was no sample of these LG models at the Home Depot for me to try out magnets I had brought before to test out prior to my order. Also do not like the handle-less doors - miss a handle to hang a kitchen towel

Yes, I recommend this product

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LTCS20220S

Submitted by ICE MAN - 9/22/2017

Operates quietly LED lights arent overwhelmingly bright Only issue is Freezer door gasket prevents door from closing on its own and there is a occasional frost build up in the freezer... Lots of room inside for a smaller footprint fridge

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Great Space in Style

Get the space you need in a refrigerator that's right for your kitchen. With 20 cu. ft. of space, this top mount refrigerator offers one of the largest capacities in its category at 30" wide.


Space to Keep it Fresh

With two humidity-controlled crisper drawers and a full-width Glide N' Serve® Pantry Drawer, keeping all of your food organized and fresh couldn't be simpler. Store wide items with easier access in the Glide N' Serve® Pantry Drawer, and the two humidity controlled crisper drawers are perfect for fruits, vegetables and beverages.


Great Light.

LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.


Sophisticated style and Design.

Contoured doors, hidden hinges, and a host of great interior features like LED lighting give your refrigerator a look as sophisticated as it is functional.


Cold as ice.

An automatic ice maker means you'll always have ice on hand.

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