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22 cu. ft. Smart wi-fi Enabled Door-in-Door® Counter-Depth Refrigerator

Model # LSXC22486S

 4.5 out of 5 (42 Reviews)

Available in 2 Color(s)

Regular Price $2,199

Our Price $1,695.20

After Applicable Rebates

Our Price

$1,695.20

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Free up some space.

The LG SpacePlus® Ice System is on the inside door, freeing up valuable space in the fresh food shelf compartments. More space means you can store more food.


Space When You Need It.

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 22 cu. ft. of space, you'll have room and room to grow.

Features:

  • 22 cu. ft. Capacity
  • SmartThinQ® Technology
  • Door-in-Door®
  • Counter-Depth
  • SpacePlus® Ice System

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type Side-by-Side
Refrigerator Type Counter Depth
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Refrigerator 14.34 cu. ft.
Freezer 7.40 cu. ft.
Total 21.70 cu. ft.
FEATURES
Door-in-Door® Yes
ENERGY STAR® Qualified Yes (638 kWh/Year)
Ice & Water Dispenser Yes
Dispenser Type Vertical
Ice System SpacePlus®
Daily Ice Production 3.5 lbs / 4.1 lbs (IcePlus )
Ice Storage Capacity 4.5 lbs
Water Filtration System Filter LT800P
Temperature Sensors 5
Multi-Air Flow Cooling Yes
Display Type Membrane / Green LED
Temperature Controls Digital
Door Alarm Yes
Child Lock Yes
LoDecibel Quiet Operation Yes
Auto Closing Door Hinge Yes
REFRIGERATOR
No. of Shelves 4 Total
Shelf Construction Tempered Glass
Crisper Bins 2
Refrigerator Light Premium LED
REFRIGERATOR DOOR
No. of Shelves/Bin 9 Total (Including Door-in-Door®)
Door Bin Construction Clear, Silver Trim
Dairy Corner Yes
FREEZER
No. of Shelves 3
Shelf Construction Tempered Glass
Freezer Light Premium LED
FREEZER DOOR
No. of Shelves/Bins 3
Door Bin Contruction Clear
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Black Stainless Steel (D), Stainless Steel (S)
Handles Matching Commercial Handles
DIMENSIONS / CLEARANCES / WEIGHTS
Depth with Handles 31 13/16"
Depth without Handles 29 3/8"
Depth without Door 24 10/16"
Depth (Total with Door Open) 46 5/8"
Height to Top of Case 69 11/32"
Height to Top of Door Hinge 70 5/16"
Width 35 7/8"
Width (Door Open 90 with Handle) 44 5/16"
Width (Door Open 90 without Handle) 39 5/8"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 277.8 lbs. / 301.8 lbs.
Carton Dimensions (WxHxD) 38" x 72 5/9" x 33"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231788809

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (42 Reviews)

85% of reviewers recommend this product.

Almost a perfect experience.

Submitted by ADK Joe - 9/18/2018

I much prefer the easy access of this side by side model and the door in a door makes frequently used items even easier to grab quickly. Our only issue is that the doors are very uneven. The delivery crew did not do the adjustment that was referenced in the owners manual. No adjustment tool was included as was referenced in the manual.

Yes, I recommend this product

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LOVE the refrigerator with 1 exception

Submitted by Patrice1010 - 8/17/2018

Description stated the refrigerator was smudge free. Well thats absolutely wrong. Everything single place it is touched there is a smudge. Excluding that one annoyance its awesome

No, I do not recommend this product

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My Dream Box

Submitted by deestar - 8/16/2018

I truly love my new refrigerator. All those little bottles of condiments that usually get lost in the back of the refrigerator are at my fingertips in the door. I dont even have to open the big frig to get them. There is plenty of space in the interior to store everything I usually store there even though it is counter top depth. I am so glad we made this choice.

Yes, I recommend this product

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Really love this fridge configuration

Submitted by Glenandbecky - 8/14/2018

Its a great fridge I love the door and door combination and it has the best warranty

Yes, I recommend this product

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Good for the price

Submitted by Precy49 - 8/4/2018

I bought this few months ago so far so good. I like the door in door except it does not automatically close...has to be pushed and there is no alarm when it is left open.

Yes, I recommend this product

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Love the door in door

Submitted by Duffy05 - 7/30/2018

I had to purchase a new refrigeration a few months ago and first purchased a highly rated other brand which was a terrible experience and the store graciously let me return it. After much research I decided on this LG door in door refrigerator and I have been extremely pleased with all aspects of its performance. Couldnt ask for anything better

Yes, I recommend this product

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Like the door in door

Submitted by Sarah73 - 7/22/2018

I noticed that when u pull out the second bottom drawer it has a white coiled tube. Dont know why its designed this way. Doesnt look very nice

Yes, I recommend this product

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It is a great product

Submitted by Sangko - 7/15/2018

I bought it 11 months ago and have had no problem at all.

Yes, I recommend this product

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Poor noise performance

Submitted by cdekter - 7/13/2018

This model was rated well by Consumer Reports for noise performance. I couldnt disagree more. The sound of the compressor is like having a swarm of cicadas in your house. LG sent out technicians who told me the noise is normal. All I can say is my previous fridge didnt make any unpleasant high frequency noises like the LG. We are installing sound deadening around the fridge cavity to try and reduce the noise because it is unbearable.

No, I do not recommend this product

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Noisy and Not smudge proof

Submitted by Albel225 - 7/9/2018

I have had this fridge for one year. It is not easy to keep the outside clean. It makes a lot of noise. It also is a poor prducer of ice. I am moving it to the garage where I dont care about smudges ice or the noise I do like the door in door.

No, I do not recommend this product

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Nice refrigerator at a great price

Submitted by AZBurgerMan - 7/8/2018

We bought this about a month ago and were very pleased so far. Nothing earth-shattering but its doing everything it should be doing. This is our first counter-depth refrigerator and its pretty tight.....but most counter-depth refrigerators are. We like the door-in-a-door feature and the shelves are easy to remove for cleaning. We have a second refrigerator in the laundry room which helps offset the smaller size of the counter-depth refrigerator.

Yes, I recommend this product

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Love Door in door BUT.....

Submitted by sunnykmc - 6/26/2018

bought this a month ago and love the door in door feature....But I have found that I miss not having a butter compartment cold cut drawer and egg compartment I had to buy fridge containers to accommodate these essential staples. Have not set up the wifi yet so cant review that feature. If these missing items are not an issue for you then this is the fridge for you.

Yes, I recommend this product

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Nice features

Submitted by Donella - 6/16/2018

I purchased a different brand refrigerator last year that was faulty and replaced it with this model LG and am very happy with the overall look and features.

Yes, I recommend this product

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Handy spaces.

Submitted by harvg5 - 6/11/2018

Very happy the way the food products can be stored in different areas of the fridge

Yes, I recommend this product

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More room than I expected.

Submitted by Cathy3 - 5/23/2018

Like the features already recommended it to a friend.

Yes, I recommend this product

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Love the door in the door.

Submitted by Jcngolf - 5/20/2018

Great fit with our cabinets and still holds plenty of food. Well organized inside with adjustable shelves. Ice maker and cool water through the door are very convenient.

Yes, I recommend this product

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Like the door in door

Submitted by Mike78ya - 5/4/2018

Bought this refrigerator about a month ago and it works great. Like the door in door feature but would like it a little bit more if I had full access to all the door items from both sides a little better.

Yes, I recommend this product

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Love

Submitted by Margee27 - 4/20/2018

I love my new LG side by side refrigerator with the door in door. It took a little getting used to but no regrets. Way better than I expected I love the look the quality and the usability. It is perfect for me. Thank you

Yes, I recommend this product

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Love doorbin door concept

Submitted by Bednarik - 4/10/2018

My wife and I did quite a bit of research and liked the features and price of this LG side by side model refrigerator. We had never had a door in door but love it for convenience. We also have amazed at the storage space in this refrigerator. The design provides more space than previous refrigerators which claimed to have more storage. After one month of use we would highly recommend this refrigerator.

Yes, I recommend this product

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So far so good

Submitted by jaredvan23 - 4/9/2018

I bought this about 2 weeks ago. So far it has been great. No noise at all. Easy to use door in door is a great feature. The counter depth fit in our kitchen way better than expected. I would recommend.

Yes, I recommend this product

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Submitted by Anne M - 4/6/2018

When I bought I thought counter depth would be too small but with only 2 of us it is great. Even with family dinners still have just enough room. Love the extra door

Yes, I recommend this product

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Submitted by sejr - 4/6/2018

Great Buy Highly Recommended Would buy it again.

Yes, I recommend this product

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Doing everything well.

Submitted by OldMarmot - 3/27/2018

We bought this unit to replace our 20-year-old freezer-over-refrigerator unit. It is technically the same size as the older that we had but the side-by-side holds everything that was in the old unit and more. With the family home for the holidays its in heavy use and its doing well. The compressor is much quieter than the older unit. The doors close easily and latch without any problems. We call the door-in-door the grab-and-go and it is working great milk butter condiments beer etc.. You can still hear the ice maker dump and refill but it is only a minor issue you have to be listing to really hear it. Have only had it for a couple of weeks now so I will come back in a few months and re-post updates as it goes along but right now it is doing everything we ask of it.

Yes, I recommend this product

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Refrigerator review

Submitted by gws665 - 3/17/2018

I bought this instead of the non-door in door model because Best Buy couldnt get that model and they gave me this one for the same price. I sort of like the door in door and sort of hate it. The DiD doesnt close as reliably as the full door: you have to make sure to push it until it clicks else it might look closed but actually be slightly open. And the door open alarm doesnt seem to detect that condition. Its nice when you only need something from the door shelves but if you need something from the door shelves AND something from the inner shelves you have to open the DiD grab your door shelf items close the DiD open the full door and grab those things. You could reach through the door shelves from either side but youd have to wrestle your items to get them that way. In short I dont think door in door is a particularly good feature. Everything else about the fridge is good and I have no complaints except that the ice maker doesnt hold a lot of cubes. Thats not a problem for me since I dont use more than a few glasses of ice a day.

No, I do not recommend this product

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A part of our family

Submitted by Kentuckyfridge - 3/15/2018

Such a reliable sturdy kid friendly refrigerator Like part of the family

Yes, I recommend this product

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Good Balance of Features and Value

Submitted by bdub01 - 2/28/2018

Purchased the LG LSXC22486S from a nationwide home improvement chain. A leak developed in a line below the freezer door within a few weeks of owning causing minor damage to the wood floor below but LG quickly repaired. They did not offer to assist with the damaged wood floor. The space in the counter depth model is good and the door makes the most of the smaller storage space. The water and ice still occasionally have the taste of plastic even after following setup instructions and cycling many gallons of water and containers of ice. Overall it still seems better than alternatives in the price range. LG has also been more reliable than other brands owned in the past.

No, I do not recommend this product

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Great Refrigerator

Submitted by Graz Alarm - 2/27/2018

After extensive research I settled on this amazing counter depth refrigerator. It is simply the best you can buy for the money. Wasnt sure how useful the door-in-door feature would be and my wife was sceptical but we all agree - it is our best loved feature The water cooler and ice making work well it is quiet the lighting is great. I cant fault it

Yes, I recommend this product

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Great door in door

Submitted by LLinda61 - 2/10/2018

I have had the refrigerator about a month and like it a lot so far. The main feature that I like is the door in door. I was pleased with how much space there was on the refrigeration side - very organized. The freezer is a little smaller than I would prefer.

Yes, I recommend this product

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Door-in door-feature is extremely handy

Submitted by Chloe H - 1/25/2018

We bought this refrigerator after the holidays because our old one stopped working. We looked and researched for about a week and decided on this make and model. Very happy with our decision It is incredibly roomy inside. Even though it is only one cubic foot bigger than our last refrigerator it holds so much more The design and layout is very efficient. The door-in-door feature is new to us and it is weirdly fun to use

Yes, I recommend this product

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Love the door in door

Submitted by Tissue typer - 1/21/2018

After nearly fifty years of marriage I have gone thru many refrigerators. They were necessary investments that just replaced one another. This fridge is different.....I really like it. I cannot believe the amount of room that is available. No other side by side has been as roomy. But the best part is how well it keeps my food especially the fruits and vegetables. Now if it can only last as long as the sixty year old backup fridge in the basement which is still going strong.........

Yes, I recommend this product

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Love the new LG refrigerator

Submitted by RJC953 - 12/31/2017

So much has improved in refrigerators in over a decade since we recently purchased this counter depth refrig by LG. The stainless cleans up easier. The outside half door is a real convenience for grabbing milk or soda and there is plenty of interior space despite the somewhat smaller size. In addition the movers were real efficient professionals. They did a great job installing and setting up the water dispenser

Yes, I recommend this product

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Great Features

Submitted by Karin14 - 12/10/2017

Although our new LG fridge replaces an older model which only lasted for 2.5 years we did like the door in door feature very much and therefore decided to buy an LG again. The fridge so far works great the door in door feature is better and closes easier than with the old model. The fridge is very spacey and quiet. Very happy with the decision so far lets hope

Yes, I recommend this product

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Love it

Submitted by Amb143 - 12/6/2017

I bought it about a month ago and I love it I dont know how I have survived with out a door in door my whole life lol. I love it so far so good *knock on wood*

Yes, I recommend this product

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Love it

Submitted by CrabbyLucie - 12/5/2017

I really love our new LG refrigerator. The door-in-a-door feature is very convenient and easy to access items quickly.

Yes, I recommend this product

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Perfect refrigerator

Submitted by Knoxm08 - 12/5/2017

Love all of the features including the dual ice/water dispensers and the extra small door on the fridge side that holds your essentials. Overall great product and we could not be happier.

Yes, I recommend this product

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Love my new frigerator

Submitted by Mike Mike - 11/20/2017

Love how it is so quiet my last frigerator was loud and annoying

Yes, I recommend this product

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Love the door in a door feature

Submitted by Ciei6 - 11/14/2017

Weve had our eye on this refrigerator all summer and finally bought and so glad we did. Its a smaller size but perfect for us as empty nesters

Yes, I recommend this product

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Functional and Stylish

Submitted by HonestKT - 11/14/2017

This counter depth model has a surprising amount of useful space. The shelves are glass easy to remove clean and adjust. The door in door works well for quick access easy to open and close and stores a good quantity of items on its own. The door shelving unit slides up and out for cleaning and has an access door on the inside as well. All storage areas allow for an at a glance design for seeing the contents of drawers and shelves. The icemaker on the door is quiet except of course when dispensing. Moving the icemaker to the door makes for better storage in the freezer. Basically - very happy to have chosen this model

Yes, I recommend this product

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Very quite and lots of space looks greeat

Submitted by Anna and Luis - 11/13/2017

Bought this few weeks ago same amount of food from previous fridge and now lot more space- love it

Yes, I recommend this product

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Long wait for replacement

Submitted by Alarm clock refrigerator - 11/7/2017

I bought the refrigerator knowing it would take a month until I received it. Sduch as great price and style so i was willing to wait. Received on 21 October and the nect morning at 0600 i heard a high pitched tone which lasted 15 minutes. Next day same time same tone. When I contacted Lowes i was told it was the compressor and Id have to wait at least 6 weeks til I got replacement. 6 weeks Means after Thanksgiving holiday. In addition Lowes told me they onlyh had a basic white refrigerator as a loaner... So very disappointed with refrigerator and Lowes. Still have refrigerator snd it still makes noise for 15 minutes every day at 6. Cute style. Very functional.

Yes, I recommend this product

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Broke after 2 weeks

Submitted by erdadja - 9/25/2017

after 2 weeks fans stopped lost all food. We were on vacation at the time

No, I do not recommend this product

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Good design

Submitted by Ted87 - 9/22/2017

I have been using since July-2017. I like this refrigerator so far.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
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About Us

Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Free up some space.

The LG SpacePlus® Ice System is on the inside door, freeing up valuable space in the fresh food shelf compartments. More space means you can store more food.


Space When You Need It.

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 22 cu. ft. of space, you'll have room and room to grow.

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