Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

x
Watch This Price
EMAIL: GO
LG Logo

22 cu.ft. Smart wi-fi Enabled InstaView Door-in-Door® Counter-Depth Refrigerator

Model # LSXC22396S

 4.6 out of 5 (47 Reviews)

Available in 2 Color(s)

Regular Price $2,529

Our Price $1,945.40

After Applicable Rebates

Our Price

$1,945.40

Price Check
Payment Methods:
Add to cart

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Raid the Fridge Without Losing Your Cool

InstaView Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

*Standard width french door refrigerator, excludes other LG manufactured products


Space When You Need It.

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 22 cu. ft. of space, you'll have room and room to grow.

Features:

  • 22 cu. ft. Capacity
  • InstaView Door-in-Door®
  • SmartThinQ® Technology
  • Counter-Depth
  • Slim SpacePlus® Ice System

From the Manufacturer

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg.w1920.jpg","profile":"W1920","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg.w960.jpg","profile":"W960","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg.w480.jpg","profile":"W480","width":400,"height":264},{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg.w240.jpg","profile":"W240","width":240,"height":158}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg","width":400,"height":264},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05835910/gallery/lsxc22396s_10262017_d01.jpg.web.jpg","width":400,"height":264},"assetWrapper":"tour","alt":"22 cu.ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Counter-Depth Refrigerator","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Raid the Fridge Without Losing Your Cool","description":"InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg.w1920.jpg","profile":"W1920","width":768,"height":840},{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg.w960.jpg","profile":"W960","width":768,"height":840},{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg.w480.jpg","profile":"W480","width":480,"height":525},{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg.w240.jpg","profile":"W240","width":240,"height":262}],"src":{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg","width":768,"height":840},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/ha_ref_pdp_revision_instaviewdoorindoor_stainlesssteel_mobile.jpg.web.jpg","width":768,"height":840},"assetWrapper":"tour","alt":"Raid the Fridge Without Losing Your Cool","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Think you\u2019ll run out of ice? Think Again.","description":"From making extra ice for tonight\u2019s dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg.w1920.jpg","profile":"W1920","width":768,"height":800},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg.w960.jpg","profile":"W960","width":768,"height":800},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg.w480.jpg","profile":"W480","width":480,"height":500},{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg.w240.jpg","profile":"W240","width":240,"height":250}],"src":{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg","width":768,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/thinq_ref_pdp_mobile.jpg.web.jpg","width":768,"height":800},"assetWrapper":"tour","alt":"Think you\u2019ll run out of ice? Think Again.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Easy Access to Family Favorites","description":"For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.","media":{"duration":44.374,"sources":[{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.mp4full.mp4","profile":"MP4FULL","width":400,"height":224},{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.mobile.mp4","profile":"MOBILE","width":400,"height":224}],"src":{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4","width":400,"height":224},"runtimePoster":{"sources":[{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg.w1920.jpg","profile":"W1920","width":400,"height":224},{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg.w960.jpg","profile":"W960","width":400,"height":224},{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg.w480.jpg","profile":"W480","width":400,"height":224},{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg.w240.jpg","profile":"W240","width":240,"height":134}],"src":{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg","width":400,"height":224},"runtimeSrc":{"src":"/brightcove04.brightcove.com/23/1665893145001/201310/1178/1665893145001_2764382285001_fridge-cut-001.mp4.poster.jpg.web.jpg","width":400,"height":224},"isAdaCompliant":false},"assetWrapper":"tour","showVideoCaption":true,"isAdaCompliant":false,"type":"VIDEO"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Extend Food Freshness While Conserving Energy","description":"Door-in-Door® with ColdSaver™ Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg.w1920.jpg","profile":"W1920","width":768,"height":1517},{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg.w960.jpg","profile":"W960","width":768,"height":1517},{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg.w480.jpg","profile":"W480","width":480,"height":948},{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg.w240.jpg","profile":"W240","width":240,"height":474}],"src":{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg","width":768,"height":1517},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/coldsaver-465x265_lsxs26396s_m.jpg.web.jpg","width":768,"height":1517},"assetWrapper":"tour","alt":"Extend Food Freshness While Conserving Energy","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"}]}],"ipiCompatible":false}
SUMMARY
Door Type Side-by-Side
Refrigerator Type InstaView Door-in-Door®
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Refrigerator 14.34 cu. ft.
Freezer 7.40 cu. ft.
Total 21.7 cu. ft.
FEATURES
Door-In-Door® with ColdSaver Panel Yes
ENERGY STAR® Qualified Yes (638 kWh/Year)
Ice & Water Dispenser Yes
Dispenser Type Vertical
Ice System SpacePlus®
Daily Ice Production 3.5 lbs / 4.1 lbs (IcePlus )
Ice Storage Capacity 4.5 lbs
Water Filtration System LT1000P
Temperature Sensors 5
Multi-Air Flow Cooling Yes
Display Type Membrane / White LED
Temperature Controls Digital
Door Alarm Yes
Child Lock Yes
LoDecibel Quiet Operation Yes
Auto Closing Door Hinge Yes
REFRIGERATOR
No. of Shelves 4 Total
Shelf Construction Tempered Glass
Crisper Bins 2
Refrigerator Light Premium LED
REFRIGERATOR DOOR
No. of Shelves/Bin 6 Total (no door bin in Door-in-Door)
Door Bin Construction Clear
Dairy Corner Yes
FREEZER
No. of Shelves 3
Shelf Construction Tempered Glass
Freezer Light Premium LED
FREEZER DOOR
No. of Shelves/Bins 3
Door Bin Contruction Clear
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (S)
Handles Matching Commercial Handles
DIMENSIONS / CLEARANCES / WEIGHTS
Depth with Handles 31 13/16"
Depth without Handles 29 3/8"
Depth without Door 24 10/16"
Depth (Total with Door Open) 46 5/8"
Height to Top of Case 69 11/32"
Height to Top of Door Hinge 70 5/16"
Width 35 7/8"
Width (Door Open 90 with Handle) 44 5/16"
Width (Door Open 90 without Handle) 39 5/8"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 283.8 lbs / 307.8lbs
Carton Dimensions (WxHxD) 38" x 72 5/9" x 33"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231788786

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (47 Reviews)

97% of reviewers recommend this product.

Nice Refrigerator

Submitted by LAURA51 - 9/8/2018

I had this refrigerator delivered around four weeks ago. After one week the latch on the door in door stopped working. I have to have a service man come out and fix it but four weeks AFTER I called to have it fixed - still waiting but I love the ice maker and style.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

door in door/ ice water maker

Submitted by CathyR - 8/24/2018

I like the product would recomend it. I own alot of LG products never had a problem with any.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Everything I expected and more

Submitted by rickrock - 8/21/2018

I love the InstaView feature and the wifi connectivity

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Lots of room and great features

Submitted by pgolf2000 - 8/14/2018

purchased this recently to replace old top/bottom refrigerator freezer. This model much easier to access foods and has lots of space insta view is pretty cool feature.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love the instant view window

Submitted by Vargasj - 8/12/2018

First time buying a side by side and Im happy I did with this LG refrigerator I love the fancy finish it come with and all the fancy gadget you can adjust to it very pratical.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great features

Submitted by Omarperez76 - 8/11/2018

I got this fridge 3 weeks ago and is great love it except ice tray to small

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Good fridge

Submitted by elchido - 8/8/2018

Pretty happy with this fridge. Still getting used to the thick door which leaves less room in the shelves inside but in general we like the ease of access to jars and bottles in the door. The window could be considered odd but it helps in locating stuff before opening the fridge. The ice container is smaller than in our previous fridge but so far we havent run out of ice cubes. Theres the fast ice feature but we havent needed / tried it yet. Cons: Every now and then the fridge groans I think its related to the ice maker but not sure. I havent found much info on what I could do with the IoT features beyond asking for the temperature via google home I dont know what else the fridge can do.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love this Refrigerator

Submitted by daven61 - 7/29/2018

We have had this refrigerator for 2 months and we love it. Being able to tap the glass to see inside is fantastic. Having the extra door is used so much. No more opening the door and looking inside for something. Food is kept cold and the freezer and ice maker are great. We are extremely happy with this choice.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Best Refrigerator I have ever bought

Submitted by Jim Dunn - 7/5/2018

You get what you pay for some times love the ease of the see through door for beverages. I still prefer side by side units compared to having a freezer at the bottom.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Cool Fridge

Submitted by cami69 - 6/28/2018

I chose this one because I needed enough fridge space rather than freezer this is perfect. Specially to make the milk gallon and the juice bottles fit without sacrificing space

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Had refugee for almost a month seems to work great

Submitted by Gucci666 - 6/25/2018

Only drawback is no coldcut/ lunch meat drawer whats up with that?

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Happy so far

Submitted by Fred987 - 6/16/2018

Our LG refrigerator is doing a great job so far. The fit and finish in my opinion is the best compared to other makes I considered. As far as noise I find it to be very quiet much better than the unit it replaced. Overall a good purchase.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love the WiFi

Submitted by Marthavq88 - 6/14/2018

Only thing I dont like is the depth its pretty shallow other than that its amazing all around great features

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

We love it

Submitted by DM 7 - 6/4/2018

So convenient use the outer door most for drinks and condiments.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

The Best of the Best

Submitted by StewSmith - 6/3/2018

Purchased my Lg refrigerator three weeks ago and have never looked back. This replaced another brand which I thought was quite good and received lots of consumer endorsements. My LG is so much better and satisfying from the frozen food to the vegetable bins. I especially like the door in a door for the quick beverage or condiment. The ice maker is superb and makes crushed ice seamlessly. It is quiet to a fault. The only down side was all the excellent packaging I had to remove as LG really wanted me to receive a pristine product.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Looks beautiful in our kitchen and works great too

Submitted by Cathywf - 6/3/2018

We bought this refrigerator to replace a refrigerator that stopped making ice and the freezer didnt work. We have recently purchased LG washer and dryer and were pleased with that purchase which led us to buying an LG fridge. Love the the counterdepth. It creates more room in our kitchen without a big sacrifice of space. The door in door is very convenient and frequently eliminates the need to open the main compartment. Its quiet and efficient and has plenty of room in both the refrigerator and freeze. My only complaint which is a small one and I knew about it when buying is that it doesnt have a deli compartment.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Awesome refrigerator w/ cool features. Looks great

Submitted by Ri87ch - 6/1/2018

Our refrigerator finally kicked the bucket but we had been discussing a new one anyways. We shopped around for a good while at multiple stores and online and this was by far the nicest refrigerator and the best value. We love it and all of its features.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great product

Submitted by Slack - 5/28/2018

Brought refrigerator 1 month ago and its such a great product no complaints Ill greatly recommend on my behalf next to my new vehicle its the second best purchase I made

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

A solid well-made attractive refrigerator

Submitted by BDH11 - 5/26/2018

Over 2 months have passed and the refrigerator really fits our needs. This is our first new refrigerator in 16 years. Our favorite feature is the window Knock twice and the door doesnt have to be opened...unless you see what you need. Its quiet consumes very little energy and can be monitored by a phone app.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Looked slim and sleek good sale price

Submitted by Shocee - 5/23/2018

After Hurricane Harvey devastated my home I had to replace a few appliance. My old frig had a small door in front for often used items so this is the closest I could find with the same feature. This instaview door is great and holds a lot more items. The only problem I have is the placement of the shelves on the door inside the frig. It is difficult to place items on these shelves. Otherwise the item is great my other frig was over 15 years old. I hope this one lasts as long.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Awesome LG Refrigerator from Sams

Submitted by gasubram - 5/19/2018

Of late we have been seeing many LG Appliances in many of our family friends homes. We were quite impressed with the LG Appliance products. It so happened that our basement fridge broke down compressor failure after 12+ years. In light of this bought this LG fridge for our kitchen from Sams Club moved our current kitchen fridge to the basement. Very quiet amazingly well designed and exactly suits our needs. On top of this Sams club offered an unbeatable price with a great delivery service. We had a very pleasant experience with the Innovel Logistics delivery services. I would say that Sams Club beat Amazon in terms of price and delivery. Of course Sams Club beats Sears JC Penney Best Buy - as water line connector tube and hauling away the old appliance is all included in their package. Also no one beats the price of 4 year extended coverage that Sams offers To summarize Sams Club LG form a great team for quality product Service.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Like the see thru door

Submitted by Ktalley - 5/17/2018

It has a slight high pitched hum from the motor running

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great features

Submitted by Nikola - 5/14/2018

I love the side by sidefridge and freezer and the energy saving front door which lights up with a knock. My most favorite appliance ever

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Very good features.

Submitted by Naq920 - 5/6/2018

I like the door-in-door feature makes it very energy efficient.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love It

Submitted by BevNo - 4/30/2018

Im single an active senior and dont cook a lot so I didnt need a great big refrigerator. I love this one because for the most part I just get in and out of the little door to get something to drink. It works perfect for me My strawberries and other fruits and veggies stay fresh longer. I like that If I had to give a negative it would be that you have to be careful when closing the little door cause sometimes the door doesnt close all the way. The manufacturer says it will beep if left open but it doesnt always do that. Overall Ide buy it again. Ive had LG appliances in the past always been happy with them and would buy them again.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love it but it can be better

Submitted by Kim94561 - 4/29/2018

I got this fridge last month. Love mostly everything about it other than 3 things: 1. The small clear door doesnt make a sound when its not closed all the way but main fridge door does 2. No cheese/butter compartment 3. Bottom door shelf inside is so tiny hard to access and practically useless

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great Refrigerator for the money

Submitted by RonChi71 - 4/11/2018

Love the features on the refrigerator and the roominess in the fridge side. Also love the door in door feature and ability to see inside and open without open full door. Negatives: The light will mysteriously come on in the fridge when someone walks by on occasion. Im not sure if its the vibrations on the floor or something else causing is. Also the pairing of a smartphone to the app needs a LOT of work. It took over 10 tries to get it working. The trying to get the timing right with pressing the button on the fridge and then having the app on the smartphone is very precise and the fridge would time out often before it was fully synced.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by Iguchi - 3/14/2018

I am really happy with my refrigerator is very practical to see through the front glass without open the door

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great refrigerator

Submitted by Bob cat - 2/27/2018

Bought three weeks ago and the family loves it. Would buy it again

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great Features for the money

Submitted by cswstl - 2/14/2018

Really love the Door in Door feature even though it is a new habit to learn. Easy access to what I use most without exposing veggies to temperature changes and extra drying seems to make them last longer so far. Also love the smaller ice cubes and extra capacity that the in-door ice maker provides.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great Refrigerator but long wait to get it

Submitted by Rickle - 2/14/2018

We really like our new refrigerator We werent happy about the the wait for it. It ended up being back ordered and we didnt receive it for over a month

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great Product

Submitted by Angey 5 - 2/12/2018

I love the door in a door. It saves time in the mornings when Im making my coffee.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Beautiful

Submitted by Islandhugger - 2/12/2018

I bought this 5 months ago. Its beautiful but I need glass door to latch every time I close it. It doesnt alarm when that door is left a jar but does for the freezer and total fridge doors.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Love this refrigerator

Submitted by Amybythelake - 2/7/2018

Love this refrigerator At last theres a place for everything. Easy access door in door and instaview see through door. I can actually see what I have without opening the door. Or I can simply open the outer door to get the frequently used items. Shelves are easy to adjust The has door an ice maker and water supply. Ice comes cubed or crushed and it this unit has Wi-Fi. When we moved everything out of the overflowing old fridge we couldnt believe all the extra space this one has

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by Jennstar - 2/2/2018

I bough 1 month ago . It nice design very convient and save energe.. I am happy.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

A little glitch

Submitted by MauiGal - 1/6/2018

We had to purchase a new frig on Christmas Eve The lighted 3rd door sold us. We have been pleased until the light behind the 3rd door went out. We have called the store where we made the purchase and are waiting for them to get back to us with a fix. We are confident they will and then well be off to the races enjoying this well designed appliance.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

This refrigerator raises the bar

Submitted by FredricG - 1/3/2018

Weve had this fridge for less than a week but already I can say that it exceeds my expectations. We selected this model primarily for its space saving design and counter-depth but the user-friendly technology that it is packed with is not to be overlooked We are so pleased with the adjustable shelving and the door-in-door storage area and viewing capability finding this a true benefit and potential money-saving feature. The in-door programming for water ice and even Wi-Fi are easy to use and do not require that the freezer be opened to operate -- another cost-saving feature. The unit is quiet and all-together lovely and in terms of storage space we find that its side-by-design allows for far greater storage than our previous over/under unit despite its streamlined body. This is our first LG product and we are sold on the company and its commitment to quality

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Excellent refrigerator

Submitted by Katie12 - 1/2/2018

This is the first time I have ever had a side by side refrigerator / freezer and I am hooked. The freezer has adjustable shelves and freezer drawers for meats. There is also space on the doors for your frozen goods. The refrigerator also has adjustable shelves and fresh zone drawers for produce. But the best part of all is the is the door-in-door and instaview.This is such a wonderful feature. The door-in-door make for a quick and easy access to certain every day products that you may want such as bottled water butter cheeseor anything that you put in that feature. The instaview makes it easy to see what is in there so you dont have to open a door letting the cold out There are

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great refrigerator.

Submitted by Lgguysndgal - 12/8/2017

Love the fridge. The only thing it doesnt have is a Deli Drawer. We just use the top shelf inside the door and door feature to hold our Deli items and it works great for us.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by BIGEASY231 - 12/7/2017

I JUST PURCHASED 1 WEEK AGO LOVE THE FEATURES BUT HAVE A LITTLE PROBLEM

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Compliments

Submitted by Marcxp3 - 12/4/2017

We bought this refrigerator about 2 months ago and all my neighbors and family really like the look its quiet and the kids love the glass window it fits perfect in the space we have.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Great refrigerator

Submitted by DAVEJD - 12/4/2017

We have had our new LG side by side fridge with door in door for two weeks. So far we are very happy with it. We werent even looking to buy a fridge with door in door but we really enjoy it. The fridge is quiet and the only noise we hear is when the ice drops into the bin. We bought the counter depth model and the difference in our small kitchen is obvious. The fridge has plenty of room. We were originally looking to get a French Door model but we decided to go with the side by side and havent regretted or choice.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

I love it. Looks beautiful

Submitted by CarolynL - 12/4/2017

This refrigerator is even nicer than what I expected. Such a nice addition to my kitchen. The convenience and the layout works for me Its just fantastic and I am proud of making this investment.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Submitted by Texasmanny - 12/4/2017

I have always been a fan of side by side refrigerators and since it is only me in the house this refrigerator was the perfect choice. The refrigerator is divided into three parts: Freezer Refrigerator and Door-in-Door. The freezer has an ice maker and water dispenser built in the door which is awesome as it does not take up any room in the main freezer area. The freezer has three adjustable glass shelves. A fourth shelf is available stemming from the top of the higher draw bin. There are two draws at the bottom of the freezer. The drawers are staggered accordingly. The freezer door has three bin shelves. The very bottom one is shallower than the two top ones. The reason for this is to clear the staggered bottom bin in the freezer. Because of this design that bin is limited to what can be kept in it. It is awkward for me to reach down and in to it. So I place only items which are not frequently used. I am able to store quite a bit in the freezer. Take a look at the pictures. The bins are holding lots of steak and as you can see the shelves hold plenty of hamburgers sausages boxed shrimp ice-cream butter and other goodies. On the freezer door are the ice and water dispensers along with the controls for the whole refrigerator. The ice maker will produce cube or crushed. The cubes are great They are not shaped to the contour of your glass so there is no ice dam created when you drink. Awesome When LG says crushed ice they mean crushed. The ice maker in all their features makes little noise and within a 24 hour period produces 140-165 cubes depending on the setting. The refrigerator digital display is clear and easy to understand. The display shows ice crushed or cubed freezer and refrigerator temps WIFI connections Improved ice making regular ice making ice maker off. On the refrigerator side you have four glass shelves and an additional shelve which serves as the top of one of the crisping bins. Like the freezer the crisping bins are staggered. You have two door bins on the lower side. One is a large bin but is limited in height. The second one is smaller like the freezer side because of the staggered drawers and is pretty much hampered by the drawer above it. Like the freezer I surrendered this drawer to limited use items or specialty items because it is very awkward to get to. Do not count on this shelf to hold much. I presently have biscuit rolls and the like on that shelf. The real puzzling situation stems from the slot positions for the free standing shelves. Tall items like Orange Juice or Lemonade bottles cannot fit on any of the shelves in the supplied positions other than the top shelf and even that is tough since the water filter assembly and other aspects of the refrigerator duct work are at the back of the top shelf which interferes with stock. After trying all different combinations the only solution was to put the first removable shelf at the lowest setting and the next shelf up. This creates a tiny shelf area only two inches in height. Pretty useless except for things like cheeses or pepperoni small things like that. I cannot believe that LG did not utilize containers from various suppliers to check and measure their shelf placing. Because of this oversight I lost use of a shelf and valuable space as seen in the picture above the juice bottles. Although this was a great disappointment I have overlooked it. I made it work for me but since I am a single person it may not be that convenient when dealing with a multi-member family. I hope LG learns from this review. The Door-in-Door is an excellent feature. There is a separate opening mechanism for the door. The door also includes a knock feature on the glass which momentarily turns the light on for viewing purposes. The shelves are decently spaced and easily accessible. The bottom easily holds a gallon of milk and four average size juice bottles. On the back side of the Door-in-Door is a door that when the main refrigerator door is open you can gain access to the bins as well. Its a great feature because it allows you to store frequently used items in it that doesnt require you to open the main door thus releasing the cold air and causing the refrigerator to work harder. The only real disappointment has been the wifi. No matter what I did the refrigerator never connected. I tried the manual the LG web-site Youtube and nothing worked. For me a smart refrigerator is not necessary but I would have liked to have connected it so that if any software updates if available needed to be made they could. Im computer savvy so to not be able to get this feature up and running was a disappointment. Overall I am very satisfied with my refrigerator. It is serving me well. I do recommend it though be aware of what I have shared here. I hope LG learns from what I have shared for future models. Im happy. LG overall did a great job. I rate it 4*s out of 5. It will serve you well.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

great features as quiet as a mouse

Submitted by lesandcraig - 11/19/2017

Bought mine 3 weeks ago absolutely love it . so much room and runs silently so glad I bought this model as looks great. Love the front door that lights up .

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Overall a good solid refrigerator

Submitted by TexasManny - 11/14/2017

21.7 cu. ft. Side by Side Refrigerator with InstaView Door-in-Door in Stainless Steel Counter Depth I recently purchased a new home and it was equipped with a French Door style refrigerator. I have always been a fan of side by side refrigerators and since I was The refrigerator is divided into three parts: Freezer Refrigerator and Door-in-Door. The freezer has an ice maker and water dispenser built in the door which is awesome as it does not take up any room in the main freezer area. The freezer has three adjustable glass shelves. A fourth shelf is available stemming from the top of the higher draw bin. There are two draws at the bottom of the freezer. The drawers are staggered accordingly. The freezer door has three bin shelves. The very bottom one is shallower than the two top ones. The reason for this is to clear the staggered bottom bin in the freezer. Because of this design that bin is limited to what can be kept in it. It is awkward for me to reach down and in to it. So I place only items which are not frequently used. I am able to store quite a bit in the freezer. Take a look at the pictures. The bins are holding lots of steak and as you can see the shelves hold plenty of hamburgers sausages boxed shrimp ice-cream butter and other goodies. On the freezer door are the ice and water dispensers along with the controls for the whole refrigerator. The ice maker will produce cube or crushed. The cubes are great They are not shaped to the contour of your glass so there is no ice dam created when you drink. Awesome When LG says crushed ice they mean crushed. The ice maker in all their features makes little noise and within a 24 hour period produces 140-165 cubes depending on the setting. The refrigerator digital display is clear and easy to understand. The display shows ice crushed or cubed freezer and refrigerator temps WIFI connections Improved ice making regular ice making ice maker off. On the refrigerator side you have four glass shelves and an additional shelve which serves as the top of one of the crisping bins. Like the freezer the crisping bins are staggered. You have two door bins on the lower side. One is a large bin but is limited in height. The second one is smaller like the freezer side because of the staggered drawers and is pretty much hampered by the drawer above it. Like the freezer I surrendered this drawer to limited use items or specialty items because it is very awkward to get to. Do not count on this shelf to hold much. I presently have biscuit rolls and the like on that shelf. The real puzzling situation stems from the slot positions for the free standing shelves. Tall items like Orange Juice or Lemonade bottles cannot fit on any of the shelves in the supplied positions other than the top shelf and even that is tough since the water filter assembly and other aspects of the refrigerator duct work are at the back of the top shelf which interferes with stock. After trying all different combinations the only solution was to put the first removable shelf at the lowest setting and the next shelf up. This creates a tiny shelf area only two inches in height. Pretty useless except for things like cheeses or pepperoni small things like that. I cannot believe that LG did not utilize containers from various suppliers to check and measure their shelf placing. Because of this oversight I lost use of a shelf and valuable space as seen in the picture above the juice bottles. Although this was a great disappointment I have overlooked it. I made it work for me but since I am a single person it may not be that convenient when dealing with a multi-member family. I hope LG learns from this review. The Door-in-Door is an excellent feature. There is a separate opening mechanism for the door. The door also includes a knock feature on the glass which momentarily turns the light on for viewing purposes. The shelves are decently spaced and easily accessible. The bottom easily holds a gallon of milk and four average size juice bottles. On the back side of the Door-in-Door is a door that when the main refrigerator door is open you can gain access to the bins as well. Its a great feature because it allows you to store frequently used items in it that doesnt require you to open the main door thus releasing the cold air and causing the refrigerator to work harder. The only real disappointment has been the wifi. No matter what I did the refrigerator never connected. I tried the manual the LG web-site Youtube and nothing worked. For me a smart refrigerator is not necessary but I would have liked to have connected it so that if any software updates if available needed to be made they could. Im computer savvy so to not be able to get this feature up and running was a disappointment. Overall I am very satisfied with my refrigerator. It is serving me well. I do recommend it though be aware of what I have shared here. I hope LG learns from what I have shared for future models. Im happy. LG overall did a great job. Thank you Home Depot for offering this item to me. I rate it 4*s out of 5. It will serve you well.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Beautiful but impractical.

Submitted by Mamakadebra - 11/6/2017

I live the look of the fridge and it is certainly an upgrade from my last one howvever there are several flaws. Theres no drawer for deli items. The shelves in the fridge dont offer many options and I was forced to remove a shelf to have a place for yall things like milk and 2-liters. The condiment compartments in the door are very small. The in door-in-door light seems like a great idea but the light randomly turns on for any noise in the house. And my kids still open it anyway. I really wanted to live this fridge but there are just too many quirks. Really disappointed.

No, I do not recommend this product

  • Features:
  • Quality:
  • Value:

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

Get Adobe Reader

Documents require Adobe Reader.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
  • SATISFACTION
  • EXPERTISE
  • LOCAL
  • WARRANTY
About Us

Raid the Fridge Without Losing Your Cool

InstaView Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Easy Access to Family Favorites

For those fly-by visits to the refrigerator, the Door-In-Door® feature allows you to get in and get out providing easy access to beverages and snacks. Only LG Door-In-Door® models include bonus door bins for added organization and storage.


Extend Food Freshness While Conserving Energy

Door-in-Door® with ColdSaver Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

*Standard width french door refrigerator, excludes other LG manufactured products


Space When You Need It.

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 22 cu. ft. of space, you'll have room and room to grow.

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.