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LG Logo

5.4 cu. ft. Gas Single Oven Range with Fan Convection and EasyClean®

Model # LRG3193BD

 4.0 out of 5 (34 Reviews)

Available in 3 Color(s)

Regular Price $1,319

Our Price $745.99

After Applicable Rebates

Rebate(s): $50

Our Price

$745.99

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Rated Highest in Customer Satisfaction

LG was ranked highest in customer satisfaction with freestanding ranges, 2 years in a row.


Style That Changes Everything.

The LG Black Stainless Steel Series combines stainless steel with a satin-smooth, sophisticated finish for a brilliantly appealing look that pairs beautifully with any style.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Expand your options

The size of your oven shouldn't dictate what you can cook or for how many people. This Large Capacity Oven gives you more space so you have the flexibility to cook more dishes at the same time.


A Clean Oven In Just 20 Minutes

Got 20 minutes" In three easy steps and 20 quick minutes your oven can be sparkling clean, without strong chemical fumes or high heat*. Simply spray the oven interior with water, press EasyClean® and then in 20 minutes, quickly wipe away any leftover grime.


Sleek and Practical Design

Intuitive SmoothTouch glass controls not only look sleek but makes operating your range a snap with just a touch of your finger. Best of all they have been designed with practicality in mind - the smooth surface easily wipes clean.


Fast Boiling

A Better Boil Spend less time waiting and more time cooking. The powerful SuperBoil 17,000 BTU Burner brings water and other liquids to a boil quickly.

Features:

  • 5.4 cu. ft. Large Capacity
  • PrintProof Finish
  • Fan Convection
  • EasyClean®
  • SmoothTouch Glass Controls

From the Manufacturer

Interactive Tour

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SUMMARY
Freestanding Yes
Fuel Type Gas
Single Oven Yes
CAPACITY
Oven Capacity (cu. ft.) 5.4
Storage Drawer Capacity (cu. ft.) 0.8
OVEN FEATURES
Broil Element (BTU) 15500 / 12500
Convection (BTU) 19000 / 17000 (LNG/LPG)
Convection System/Mode/Cooking System Fan Convection
Oven Cooking Modes Bake, Broil, Convection Bake, Multi-Rack Convection Baking
Oven Control Features Glass Touch Controls
Convection Conversion Yes
EasyClean® Yes
GoCook Smart Oven Light 1 Light
No. of Rack Positions 7
Door Lock Yes
Automatic Safety Shut-Down After 12 Hours
COOKTOP
Burner/BTU - Left Rear 9100 / 9100
Burner/BTU - Right Rear 5000 / 5000
Burner/BTU - Left Front 12000 / 9500
Burner/BTU - Right Front 17000 / 10000
Center (Warming Zone) (BTU) 8000 (Oval-Burner) / 8000
Burner Simmer / BTU - Left Rear 1,100
Burner Simmer / BTU - Right Rear 650
Burner Simmer / BTU - Left Front 1,200
Burner Simmer / BTU - Right Front 1400
Center (Warming Zone) 2,300
Cooktop Finish Porcelain
CONTROL
Cooktop Control Type Front-Control Knobs
Oven Control Type Glass Touch Controls
Display LED White
Language English
Smart Function Yes
Clock 12 hr or 24 hr (option)
Kitchen Timer Yes
Timed Cook Yes
Temperature Unit of Measure Fahrenheit / Celsius
Cooking Complete Reminder Volume Beep
APPEARANCE
Available Colors Black Stainless Steel/ Black Matte Stainless Steel/ Stainless Steel/ Black/ White
Handle/Knobs Matching
Knobs Aluminum
Fingerprint Resistant Yes
Oven Door Feature WideView
DIMENSIONS / CLEARANCES / WEIGHT
Shipping Weight (lbs) 268
Product Weight (lbs) 227
Cabinet Width (in) 30"
Overall Depth (in) - including handle 28 3/4"
Overall Height (in) 47 7/16"
Overall Width (in) 30"
Oven Interior Dimensions (in) (W x H x D) 24 1/2" x 19 1/2" x 19 3/8"
Height to Cooking Surface (in) 36"
Drawer Dimensions (in) (W x H x D) 22 1/4" x 5" x 16 1/2"
Carton Dimensions (in) (W x H x D) 33 1/4" x 51 9/16" x 31 5/16"
POWER/RATINGS
Amp Rating at 208V 4.2A
Amp Rating at 240V 460
KW Rating at 208V 120 VAC
ACCESSORIES
Griddle Plate Yes
Standard Rack 2
Conversion Kit Yes
Spray Bottle Yes
Scouring Pad Yes
LIMITED WARRANTY
Parts & Labor 1 Year
UPC CODES
UPC 048232337471

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 11/30/2018
  • Must be postmarked by: 1/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/31/2019.
  • Download Rebate Form

LG Black Friday Kitchen Bundle Offer

  • Rebate Ends: 11/29/2018
  • Must be postmarked by: 12/29/2018
  • Description: Receive up to a $350 rebate with purchase of 4 or more qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 12/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.0

out of 5 (34 Reviews)

76% of reviewers recommend this product.

Self Cleaning- so disappointed

Submitted by Deedee5789 - 9/10/2018

If you are looking for a good self cleaning range DO NOT BUY. I have purchased several self cleaning ranges and this is by far the worst. It has a feature called easy clean. Dont be fooled like I was. It cleans for 20 minutes and does absolutely nothing.

No, I do not recommend this product

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Submitted by warrer - 9/9/2018

Had a chance to use for awhile. Over all the range is a good product and works as it should. The only problem I have is the oven puts off lots of heat. Dose not seam to be insulated as well as it should be. In the winter it will be OK but for summer you dont want the house to have more heat .

Yes, I recommend this product

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Submitted by Panda 44 - 8/17/2018

The middle burner is a great addition Have not tried the convection oven yet

Yes, I recommend this product

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Solid product

Submitted by JD76 - 8/4/2018

Bought the range open box. No scratches or dings. The plastic still inside. Great deal for the money. Only you cant enter the temp or the timer with a numeric pad. There are up and down arrows. Kind of frustrating for the time. But great design overall and it is a solid product. No issues.

Yes, I recommend this product

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Beautiful range

Submitted by DrBubba123 - 7/22/2018

Its a gorgeous well built very functional gas range. I will purchase LG products only from now on

Yes, I recommend this product

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LG MODEL LRG3193BD

Submitted by Italian Girl - 7/17/2018

We bought this oven in December 2017. It looks nice BUT that was short lived. The burner bases starting to discolor after the first use. If you drop food on them it wont come off. I called the company

No, I do not recommend this product

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Solid and well made even baking

Submitted by SharB - 7/4/2018

Love the look black stainless steel it is well-made provides even cooking and baking. Only reason not 5 star is the grill is coated and it chipped easily within a few weeks. Wish they had a stainless steel grill available.

Yes, I recommend this product

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Great Purchase

Submitted by Dlishus - 6/25/2018

My husband and I bought this range 2 weeks ago and it has inspired me to cook everyday. I love this range and how well it cooks the food evenly.

Yes, I recommend this product

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Love my new oven

Submitted by kskrtic - 6/22/2018

I bought my new range that purchased about a month ago. I absolutely love the convection oven. It makes perfect baked goods and I can make two large pizzas at the same time. I am enjoying the stove top griddle for pancakes and grilled cheese sandwiches again grilled to perfection. The self clean oven keeps it looking like neweven after baking a cherry pie that spilled over in the bottom. I recommend this product to anyone who uses their oven/stovetop heavily.

Yes, I recommend this product

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Love Love Love my Gas Range

Submitted by Phil1949 - 5/9/2018

Love my gas range. Went from electric to gashad to have a gas line installed in order to use thats how much I love it. Only feature I dont care for is having to scour the oven after cleaning. Wish range was fully self-cleaning.

Yes, I recommend this product

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Control Panel too hot to touch

Submitted by cluster 562 - 5/1/2018

Why is the control panel is way too hot to touch? Anyone has this problem? My 1st oven I got on 1/27/18 the control panel was so hot but I thought that was supposed to be like that. But after the 4th time used the oven shut down completely while it was on broiler. The technician came out 04/12 determined the oven was defective. Received another oven on 04/28 and today 5/1 used it for the 1st time and the control panel is hot too into 30 minutes cooking. I like LG but ...

No, I do not recommend this product

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Wonderful efficient range

Submitted by Txcarm - 4/25/2018

I love to bake and this gas oven does a great job. I also like the burners on the cooktop because they light up quickly and are powerful enough to do a great sear on meat. Also love the alerts for timers and oven heating

Yes, I recommend this product

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Nice Gas Range

Submitted by golfer0222 - 4/13/2018

I have only have this range for a couple of days but really like the operation. The over I felt took a little time to get to the desired temperature. Good features on the range. Its also a good looking item. Clean and sleek looking. Contacted LG with a question by email and received an answer the next day.

Yes, I recommend this product

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CHEAP

Submitted by argpatty - 4/4/2018

I bought this less than one month ago as part of the entire kitchen suite. It was basically the only gas range in the black stainless family. Im so disappointed with the quality of it. Im a huge LG fan and have purchased their TVs and washer/dryer but cannot believe the poor quality. The buttons for the oven seem to have a plastic protection and feel cheap. The black top is hard to keep clean and seems like a poor quality ceramic top.

No, I do not recommend this product

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Submitted by DannoH - 3/31/2018

We really like the new stove top. My only problem is small it seems the heat from the oven seeps up through the middle grill element.

Yes, I recommend this product

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Love my new gas range

Submitted by Tustin7 - 3/20/2018

Ive been having fun cooking on the gas range Love the features and the convection oven

Yes, I recommend this product

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Very nice design. Works well

Submitted by randomaccess386 - 3/18/2018

This oven exceeds our expectations. Performance is great the touch screen controls are very good. It works very well.

Yes, I recommend this product

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Amazing oven

Submitted by clover4456 - 3/12/2018

I bought this a month ago I love how easy it is to clean cooks great meals. I especially love the blue color inside the oven. The product looks amazing in my house and makes the kitchen look much more upgraded.

Yes, I recommend this product

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A Joy to cook with.

Submitted by Matteo74 - 3/4/2018

A beautiful and versatile range. A pleasure to use.

Yes, I recommend this product

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Very Pleased So Far

Submitted by Charles59 - 2/28/2018

So far we are very pleased with this product. It is attractive the black stainless does not show fingerprints stove top cooks very well and it is easy to control cooking temperatures. I was skeptical about the practicality of the central burner and cast grill accessory but it turns out it is wonderful for pancakes. Still experimenting with the oven love the color but so far it seems to cook very evenly. Havent had a need yet to try the oven easy clean feature.

Yes, I recommend this product

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Black Stainless Steel Boy What a Deal

Submitted by D Boone - 2/13/2018

This is actually my 1st LG purchase The exterior Black Stainless Steel really sets off the rest of our kitchen. We love to cook and with 5 burners some cooking we will do. I cant get by without mentioning the brilliant blue interior of the oven simply beautiful With convection cooking and even oven temperature it does a wonderful job completing our meals. This has been such a great purchase Im going to buy another one for my sons new home

Yes, I recommend this product

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Lg 5 burner Gas Range

Submitted by sam1920 - 2/12/2018

Had the LG gas range installed on Feb 2. So happy with my purchase. The oven temperature is right on target and the bright blue color of the interior of the oven adds to viewing clearing the items baking by turning on the light and not having to open the door. Easy to use display. The grates on top are sturdy and ease to wash. Recommend highly.

Yes, I recommend this product

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Very functional and sturdy.

Submitted by rstauz24 - 1/25/2018

Ive had the stove about a month and it works well. It doesnt have self clean but does have the Easy Clean which is not as effective.

Yes, I recommend this product

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Well designed and constructed

Submitted by Vince L - 1/22/2018

After nearly a month of use we are very satisfied with our gas convection oven and the ease of use.

Yes, I recommend this product

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Looks and Cooks Great

Submitted by oureyes - 1/7/2018

love this range. Have never had a gas stove before and my husband has tried to talk me into one everytime we need to buy a stove. We were building a new house went by Sams club one day and saw LG appliances now at Sams and Loved the look of them. I was sold. I love it

Yes, I recommend this product

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Impressive

Submitted by jonesy60107 - 12/30/2017

I love the idea of the middle burner with the griddle. Ive used the Convection feature for a lot of my baking. It is quicker and baking is more uniform. The only downside is the so-called Easy Clean. My old oven was Self-Clean and so much easier. Grease was spilled on the bottom of the oven and we had to repeat the Easy Clean process several times and scrubbed vigorously. Waaaay too much work - too much manual labor.

Yes, I recommend this product

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Great options

Submitted by Shmoopy - 12/23/2017

I really like the the super fast burner and the center burner is really handy. I use propane at my home and LG sends the kit to change it over with the stove no need for another purchase.

Yes, I recommend this product

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They dont make them like they used to anymore

Submitted by Tcarn - 12/21/2017

At first when I bought this stove I was in love But now its a month later since I purchased this pretty oven and already the burners are turning a brown stain on the fake stainless steel around the burner the black iron plate on top of the burner looks horrible The paint seems to burn and peel off. Same for the grates on the top. Im so disgusted. I spent so much money on this for a month later it too look cheap and old. I cant even find any place on here to replace these cheaply made parts. This stove only looks for for show sucks for use.

No, I do not recommend this product

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Exploring new range

Submitted by Barbie Baby - 12/18/2017

The range is excellent. I especially like that its so well balanced and firm with respect to the burners. The specific burners e.g. simmer are very useful

Yes, I recommend this product

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Works and looks great

Submitted by fcahill7 - 12/9/2017

Great buy love the features especially the griddle. Looks great in our kitchen.

Yes, I recommend this product

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Watch Out

Submitted by barbie57 - 12/8/2017

Sorry I wrote on another range electric wrong one. I bought this gas range in October 2017. I had a very old 70s gas range that had no features. I was so excited about this range. The top is easy to clean food doest fall inside where you cant clean. I have never had a range so nice. I read the user manual have it close at hand when I use a new feature. I am so disgusted when I went to clean the griddle this morning I turned it over and the plastic piece fell out I put it back in keeps falling out. I tried to post a picture but it wiped everything out. I shudder to think what is next. My old no frills 1970s range lasted all these years at this rate Ill have to buy a new one in 3 years

No, I do not recommend this product

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Excellent gas stove

Submitted by MilRae - 12/6/2017

We bought this LG stove black stainless 2 months ago I have never been so happy with a new stove before The oven temp is very accurate the convection oven is very nice The burners heat up very quickly For my husband and I the griddle is just the right size Over all we are very satisfied

Yes, I recommend this product

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Smoke coming out of oven

Submitted by Newyorker - 12/2/2017

I purchase this oven a week ago and used it for the first time. When the oven was preheating there was so much smoke coming out from the top it activated my smoke detectors. I used it again last night and smoke continues to come out of the oven. I contacted support and they said this was normal. Theres also a strong chemical type odor emanating. When will it stop?

No, I do not recommend this product

Cooks ok but controls cheap and inadequate

Submitted by Jan13395 - 11/7/2017

We bought this stove about 6 weeks ago. I find the display ridiculous Electronics are so good now why would LG ruin this stove with this cheap display. You actually have to stand and hold a button down to scroll up and down to your temperature . This takes a lot of time and its hard to get it to stop right where you want it. Just amazing you cant just punch in the numbers and time. Not many choices either. Top is also difficult to keep clean. Poor design. I am so disappointed.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Rated Highest in Customer Satisfaction

LG was ranked highest in customer satisfaction with freestanding ranges, 2 years in a row.


Style That Changes Everything.

The LG Black Stainless Steel Series combines stainless steel with a satin-smooth, sophisticated finish for a brilliantly appealing look that pairs beautifully with any style.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Expand your options

The size of your oven shouldn't dictate what you can cook or for how many people. This Large Capacity Oven gives you more space so you have the flexibility to cook more dishes at the same time.


A Clean Oven In Just 20 Minutes

Got 20 minutes" In three easy steps and 20 quick minutes your oven can be sparkling clean, without strong chemical fumes or high heat*. Simply spray the oven interior with water, press EasyClean® and then in 20 minutes, quickly wipe away any leftover grime.


Sleek and Practical Design

Intuitive SmoothTouch glass controls not only look sleek but makes operating your range a snap with just a touch of your finger. Best of all they have been designed with practicality in mind - the smooth surface easily wipes clean.


Fast Boiling

A Better Boil Spend less time waiting and more time cooking. The powerful SuperBoil 17,000 BTU Burner brings water and other liquids to a boil quickly.

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