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6.3 cu. ft. Electric Single Oven Range with True Convection and EasyClean®

Model # LRE3193ST

 4.5 out of 5 (141 Reviews)

Available in 5 Color(s)

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Sleek and Practical Design

Intuitive SmoothTouch glass controls not only look sleek but makes operating your range a snap with just a touch of your finger. Best of all they have been designed with practicality in mind - the smooth surface easily wipes clean.


Less Mess

Conceals the lower oven bake element to eliminate hard-to-reach areas that collect food and spills for easy cleaning.


A Clean Oven in Minutes, Not Hours

LG brings you the new generation of oven cleaning with EasyClean®. Thanks to LG's innovative enamel technology, EasyClean works in three simple steps. Spray the oven interior with water, press EasyClean, then in just 20 minutes, wipe away any residual bits of grime. No chemicals or high heat needed to keep your oven sparkling clean.


LG's Fastest Boiling Cooktop Elements.

Just when you thought it couldn't get any faster, it did. With 3200 watts, these dual cooktop elements are the most powerful available.* Not only do they deliver LG's fastest boil, they let you match the element size to your cookware for the utmost in flexibility.


Faster and Better

LG's True Convection system allows faster preheating and more precise cooking. With a Convection Element, your oven will now reach the ideal cooking temperature faster with more even heat distribution inside.


Brilliantly Lit

A premium range should meet your needs and look beautiful doing it. The Brilliant Blue Interior provides an upscale look with premium interior design.

Features:

  • 6.3 cu. ft. Large Capacity
  • True Convection
  • SmoothTouch Glass Touch Controls
  • EasyClean® Technology

From the Manufacturer

Interactive Tour

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SUMMARY
Freestanding Yes
Fuel Type Electric
Single Oven Yes
CAPACITY
Oven Capacity (cu. ft.) 6.3
Storage Drawer Capacity (cu. ft.) .8
OVEN FEATURES
Configuration Single Oven
Configuration Type Freestanding Electric Range
Broil Element (Watts) Sheath 4,200W / 6 Pass
Convection/Bake Element (W) 700W (Convection) / 3400W (Bake)
Oven Cooking Technology True Convection
Oven Cooking Modes Bake, Broil, Convection Bake, Convection Roast, Multi-Rack Convection Baking, Delay Bake, Proof, Warm
Oven Control Features Glass Touch
Convection Conversion Yes
EasyClean® Yes
GoCook Smart Oven Light Yes (1 Light)
No. of Rack Positions 7
Automatic Safety Shut-Off After 12 hours
COOKTOP
Element Size/Wattage - Left Rear 6" - 1,200W
Element Size/Wattage - Right Rear 6" - 1,200W
Element Size/Wattage - Left Front 9" - 3,200W / 6" - 1,400W
Element Size/Wattage - Right Front 12" - 2,700W / 9" - 1,700W
Element Size/Wattage - Center (Warming Zone) 7" - 100W
Cooktop Finish Grey Patterned on Black Ceramic Glass
Hot Surface LED Indicator Yes
CONTROL
Cooktop Control Type Glass Touch
Oven Control Type Glass Touch
Display VFD Scrolling
Language English, Spanish, French
Smart Function Smart Buzzer
Clock 12 hr or 24 hr (option)
Temperature Unit of Measure F or C
Preheat Alarm Light On/Off
Oven Thermostat Adjustment (+) or (-)
Cooking Complete Reminder Volume Normal/Mute
APPEARANCE
Available Colors Stainless Steel, Black Stainless Steel, Black, White
Handle/Knobs Matching Finish (AIuminum)
Oven Door Feature WideView Window
DIMENSIONS / CLEARANCES / WEIGHT
Product Weight (lbs) 167
Shipping Weight (lbs) 191
Product Dimensions (in) (W x H x D) 29 7/8" x 47 1/8" (w/backguard) x 28 1/4" (w/ handle)
Cabinet Dimensions (in) (W x H x D) 30" x 36" x 25"
Height to Cooking Surface (in) 36"
Oven Interior Dimensions (Upper) (in) (W x H x D) 24 13/16" x 22 1/4" x 19 11/16"
Drawer Dimensions (in) (W x H x D) 22 3/16" x 4 1/2" x 16 3/8"
Carton Dimensions (in) (W x H x D) 33 11/16" x 50 7/8" x 30 9/16"
Depth 28"
Height 47 7/16"
Width 29 7/8"
POWER / RATINGS
Amp Rating at 208V 40A
Amp Rating at 240V 40A
KW Rating at 208V 10.1kW
KW Rating at 240V 13.4kW
ACCESSORIES
Standard Rack 2
Spray Bottle Yes
WARRANTY
Limited Warranty 1 Year Parts & Labor
UPC 048232337525

LG Black Friday Kitchen Bundle Offer

  • Rebate Ends: 11/29/2018
  • Must be postmarked by: 12/29/2018
  • Description: Receive up to a $350 rebate with purchase of 4 or more qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 12/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (141 Reviews)

84% of reviewers recommend this product.

Not what I expected

Submitted by Chuck_1963 - 11/12/2018

I have to say this range isnt what I expected. The cook top is hard to keep clean and the Easy Clean feature may as well not be there. I was expecting a self cleaning oven. Didnt find out until the first time I cleaned it that Self Clean was not included on this model. Very disappointed

No, I do not recommend this product

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Questionable

Submitted by Macs wife - 11/11/2018

Bought this range less than a month ago. The burners on top work great. The oven is another matter. When you set the oven to preheat at 350 degrees you expect when it says its ready to be at 350 degrees. It is not. Have calibrated according to manual and can only get 35 degrees closer to temperature after 40 minutes

No, I do not recommend this product

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Great features

Submitted by micacorl - 11/7/2018

Easy to use and very great product. Digital is some what hard to get use to but with time we are sure thatit will become easier.

Yes, I recommend this product

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Great oven

Submitted by General John - 11/5/2018

Wife loves it. Trying to get use to all the features. So far great.

Yes, I recommend this product

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Love my new stove

Submitted by lorib67 - 10/22/2018

Stove is amazing So may different functions to experiment with. I havent had an opportunity to enjoy all my stove offers but looking forward to the holidays

Yes, I recommend this product

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Different way to control

Submitted by Peter101 - 10/22/2018

I have not yet used all features. My wife loves her new stove. Trying to get used to the new way to use the oven. So far so good.

Yes, I recommend this product

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Submitted by Jean Alice - 10/18/2018

First the inside capacity is just great can store so much. The fruit and vegetables crisper magic they last so long without spoilage. Always have plenty of ice

Yes, I recommend this product

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Bought it in June and already dead.

Submitted by Amer33 - 10/11/2018

Bought the oven 4 months ago and its basically a giant clock. The stovetop and oven stopped working. Called the company and they said they could not find anyone to schedule repairs. Im absolutely sick that we spent so much money on it.

No, I do not recommend this product

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Excellent Range

Submitted by Ralph17 - 10/9/2018

Weve had this range for a couple of months and found it to be a wise choice. Baking and roasting are both highly effective and accurate. The top burners are insanely fast and the controls are very user friendly.

Yes, I recommend this product

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Submitted by Joy21 - 10/6/2018

I like the brand but Im disappointed with the self cleaning cycle. It doesnt remove all the stains.

No, I do not recommend this product

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What I Needed

Submitted by Marie25 - 9/30/2018

Thus LG fridge works perfectly for me I needed one with a water dispenser in the door to drink more water - and now I do The ice maker in the freezer actually is better than one in the door since when i need ice for my cooler I can just pull out the container dump all the cubes in the cooler and within hours it is magically full again

Yes, I recommend this product

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Frustrated

Submitted by Cheyrl - 9/29/2018

I bought this oven based on Consumer Reports rating. I have had for almost a year. I was very disappointed and frustrated when I learned it did not also contain a self-clean feature. Easy Clean does not get the hard burnt on spills off even after several tries. I have watched video have scrapers etc. The feature is great but there needs to be a self-clean feature for the hard spills. I hate to say it but you all messed up on this model by not including the self-clean feature.

No, I do not recommend this product

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LG range LRE3193

Submitted by Patricias - 9/29/2018

Overall I like it and the ease of using. I find the touch pad a bit slow to respond moving size of burner from small to large and requires several taps to respond.

Yes, I recommend this product

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Disappointed

Submitted by Needie - 9/26/2018

We were very excited about our new stove. However we did not realize it was not self-cleaning. We have tried the easy clean several times and it does basically nothing for burned on drippings. We did not get the pressurized spray bottle with our stove only a pump bottle. However we cant believe that would make that much difference just less work for us. I have used a plastic scraper I purchased I purchased a non-scratch pad I watched your video and this easy clean does not work. It is so upsetting. We dont buy new appliances everyday or every year. Guess I will clean it the old fashion way. Question on this is can I use ammonia? Can I use vinegar and baking soda? If I need to buy a product which works best without marring the beautiful interior of this oven? I would not recommend this product because it does not have the self-cleaning feature. Forget the easy clean.

No, I do not recommend this product

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At last A Stove That Lives Up to the Hype

Submitted by williambahrt - 9/18/2018

In the past I have purchased two top of the line cook stoves and each time they failed to live up to the hype written about them in one way or another. But after a couple of months with this LG Stove I think I have found a unit that meets all of my expectations. Easy to use outstanding results from the convection oven the surface units are responsive and seems to be accurate. A good friend of mine who earned his living as an appliance repairmen classified LG appliances as well designed and engineered and a good unit to work on. Totally happy with this product thus far.

Yes, I recommend this product

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Great stove the oven cooks evenly.

Submitted by Gary02 - 9/5/2018

Glad we bought it after looking at other brands. The stove not only looks great it seems to be a lot heavier than other stoves we have owned.

Yes, I recommend this product

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Easy to use

Submitted by ceee - 8/30/2018

My old oven went out and this oven very easy to use. It has display instructions to help guide you yeah Also has a thicker insolation band when you open the oven door thanI have seen anyothers.Love the fan and the purple/blue inside the oven.The stove top is neat and all is easy to clen.

Yes, I recommend this product

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Cooks everything evenly

Submitted by kelly may - 8/29/2018

love the 5 burners one being a warming burner. large burner boils water very quick. The oven also heats up quickly and havent burned anything yet

Yes, I recommend this product

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Fantastic oven and cooktop

Submitted by Drhskippy - 8/20/2018

Since we bought this a month ago we couldnt be happier with our decision to buy lg.

Yes, I recommend this product

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Perfect

Submitted by Donnasues - 8/18/2018

I bought this refrigerator a little over a month ago. I love it. I am 5 feet tall and before I had a side-by-side and it was hard for me to be able to get things from the back of the top shelves. Having the French doors makes it so much easier for me to reach. It is the perfect size for a condo or an apartment. I have a limited space between the countertop and a wall and could not find anything that fit well before. This fridge is very pretty fits very well and is amazing. Water through the door is fantastic and it makes small ice cubes but the ice bucket holds a ton of ice. You wont be disappointed if you buy this refrigerator.

Yes, I recommend this product

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Lg refrigerator

Submitted by Lazairkid - 8/14/2018

We got the LG refrigerator about 3weeks ago and it is working great. It quiet and I like the square ice cubes.

No, I do not recommend this product

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Love my Range

Submitted by Melvis0818 - 8/14/2018

I am very happy with this range I started using LG kitchen appliances in 2010 and I continue to recommend them all the time. I love this range- the stove top has two dual burners that heat evenly and quickly. I love the surface top of the range its easy to clean. The oven is beautiful and BLUE Cooks perfectly

Yes, I recommend this product

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good range

Submitted by donotuseone - 8/13/2018

use of the range is simple and straight froward. the only draw back the over door handle becomes hot when using the oven. It appears the door vents vent the heat on the handle.

Yes, I recommend this product

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Affordable Oven

Submitted by JRS2 - 8/5/2018

I bought this oven to match our LG refrigerator and microwave. The design and functionality of the oven is nice and looks great however the outside of the stove and the top gets very hot when the oven is on and the glass top has a grid pattern instead of a smooth surface which makes it hard to keep clean. It also does not have a warning drawer.

No, I do not recommend this product

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Product looks nice in my kitchen.

Submitted by DC2801 - 7/29/2018

Bought product a few weeks ago so easy cooking on it.

Yes, I recommend this product

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Easy to use best oven yet

Submitted by Toshia82 - 7/24/2018

I love it I only wished they would of come with cleaner along with the spray bottle...

Yes, I recommend this product

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Great stove

Submitted by Brandt651 - 7/23/2018

Happy with it so far. Only owned it for a fee months.

Yes, I recommend this product

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I love my Range : The color is great too

Submitted by 2018june - 7/19/2018

Thanks so much to the Exchange for allowing us to purchase this Range. It is beautiful I love it and it was delivered with no issues. Thanks again Mr and Mrs. JJ Olenick SC

Yes, I recommend this product

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On-time delivery

Submitted by Inquiry - 7/14/2018

A Tuesday delivery was scheduled for my range after a Saturday purchase. Delighted to have a working range again. The instructions are complex and require attentive reading. Perhaps a simpler handbook to process all the options. I never got the squeeze bottle or spongea small matter. The cord should be included in the price of the unit.

Yes, I recommend this product

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Great features

Submitted by Cena - 7/12/2018

Very attractive in our new kitchen many options very large oven

Yes, I recommend this product

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Our new stove

Submitted by Abjoy - 7/11/2018

We are surprised on how many different functions our stove can perform. Each time we use it it just a joy. It all that we need and wanted in a stove.

No, I do not recommend this product

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The most beautiful oven my wife and I ever owned

Submitted by Warren Lynch - 7/7/2018

This is the best smart oven convection oven . We absolutely love it Its so easy to understand and operate . The built in sensors allow for quality oven baking and stove top cooking . Its always a pleasure to put this energy efficient oven to work for us . Thank you LG

Yes, I recommend this product

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Sweet deal

Submitted by Jack 887 - 7/4/2018

Nice stove/oven. Its been a task getting used to setting the correct temp for cooking on the stove top. The oven though has been great to use. We love the inside color. Use caution with aluminum pans because it will leave marks We were able to get them off with a little elbow grease.

Yes, I recommend this product

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Works great

Submitted by Hellomon - 6/30/2018

Have had for several weeks. The stove works like any glass top stove but seems to heat up much faster. The oven heats up extremely fast and doesnt seem to lose a lot of heat into the kitchen so it makes baking in the summer heat much more doable.

Yes, I recommend this product

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Easy to use.

Submitted by slants - 6/27/2018

I bought this appliance after having my original stove for more than ten years. Water boils in minutes. The oven capacity is huge. I like the dual burners. They allow me to use a variety of pans. I would highly recommend this stove.

Yes, I recommend this product

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Great Range

Submitted by sillyann8 - 6/26/2018

I purchased this range because I liked the features and reliability of LG products. The oven is large enough to put a 9x13 pan in the oven lengthwise This leaves a lot of room to add other items to the oven at the same time. It is very efficient and heats quickly. I am very satisfied with my new LG range.

Yes, I recommend this product

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Great stove

Submitted by Dgwilly - 6/21/2018

My first convection oven still learning I do like the different size burners and warming burner/eye on the top range. Biscuits seem fluffier in the oven dont bake a lot but so far I am highly satisfied with this new range.

Yes, I recommend this product

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Modern design

Submitted by ConnieC - 6/20/2018

I like that there are no knobs making it much easier to clean. Also like the auto conversion to convection baking. It had 2 duel burners which is very nice. Ive baked several things without problems.

Yes, I recommend this product

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Gorgeous blue interior

Submitted by Striton - 6/20/2018

Is what attracted us to this range but we were thrilled that the heat was fast and efficient. Very very pleased.

No, I do not recommend this product

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easy to use easy to clean

Submitted by paulus 37 - 6/19/2018

replaced a 10 year old LG range...old one was good so replaced with same

Yes, I recommend this product

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Great range

Submitted by Catrow - 6/16/2018

Purchased a tee weeks ago. Heats quickly and evenly. Great

Yes, I recommend this product

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Excellent product

Submitted by Bamacaveman - 6/14/2018

So far we have been very pleased with the performance of our LG It looks amazing and does a great job of cooking evenly both on the range top and inside the oven. We love that the inside is blue Ceramabryte cleaner is excellent to use for the cook too

Yes, I recommend this product

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great looking range and great features

Submitted by rucas - 6/13/2018

the best buy shop did a awesome introduction to the product. Always liked LG and have some LG products. Everything was perfect from the deliver installation etc. Love the looks of the range functions and features.

Yes, I recommend this product

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Submitted by ClaxtonBuyer2018 - 6/13/2018

We are very pleased with this oven Makes a mean pie LOL Just wish I had a warming drawer as my last over had I really miss having that but just heat the oven and keep items warm in there

Yes, I recommend this product

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My wife loves it

Submitted by Tankertom - 6/13/2018

Weve had this stove about a month My wife loves the 5 burners and the oven with the blue inside

Yes, I recommend this product

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I love it

Submitted by Frankie1973 - 6/9/2018

I love cooking any way and cooking on my new stove I enjoy it even more

Yes, I recommend this product

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Looks good easy controls.

Submitted by Namesallused - 6/4/2018

After a couple weeks of using this stove my wife and I are pleased with its performance. Pros: Easy to use controls top surface cleans easily after spills or grease splatter from frying convection oven seems to work better than a conventional oven and water or anything else will get hot quick. Cons sort of: storage drawer is small due to huge size of oven but we bought it for the big oven and the top burners required cooking adjustments from our old electric range they work extremely well HI 10 is super hot quick can sear or burn stuff fast on bottom of pan or pot like boiling macaroni sticking to pot bottom or bacon etc... 5 setting is good for fairly fast cooking. No hot indicator at the individual burners on glasstop but it is displayed for each burner on the control panel until it cools down to 150 degrees farienheight which is still fairly warm but I guess it will not burn you instantly at that point.

Yes, I recommend this product

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All touch screen

Submitted by Debra53 - 5/28/2018

I bought this stove about a month ago I definitely had to refer to the user instructions to figure some stuff out. The convection oven is awesome. Ive never cooked in one before but its spot on when it comes to the correct time of baking

Yes, I recommend this product

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Fast cooking

Submitted by J1al - 5/21/2018

I must say I didnt realize how outdated my previous stove was. The eyes on this stove get hot super fast Ive definitely had to take some time to get used to it but I am loving it

Yes, I recommend this product

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Great features

Submitted by Elaw - 5/17/2018

Bought this appliance two weeks ago and I love it inside out its beautiful. Wouldnt exchanged it for another.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Sleek and Practical Design

Intuitive SmoothTouch glass controls not only look sleek but makes operating your range a snap with just a touch of your finger. Best of all they have been designed with practicality in mind - the smooth surface easily wipes clean.


Less Mess

Conceals the lower oven bake element to eliminate hard-to-reach areas that collect food and spills for easy cleaning.


A Clean Oven in Minutes, Not Hours

LG brings you the new generation of oven cleaning with EasyClean®. Thanks to LG's innovative enamel technology, EasyClean works in three simple steps. Spray the oven interior with water, press EasyClean, then in just 20 minutes, wipe away any residual bits of grime. No chemicals or high heat needed to keep your oven sparkling clean.


LG's Fastest Boiling Cooktop Elements.

Just when you thought it couldn't get any faster, it did. With 3200 watts, these dual cooktop elements are the most powerful available.* Not only do they deliver LG's fastest boil, they let you match the element size to your cookware for the utmost in flexibility.


Faster and Better

LG's True Convection system allows faster preheating and more precise cooking. With a Convection Element, your oven will now reach the ideal cooking temperature faster with more even heat distribution inside.


Brilliantly Lit

A premium range should meet your needs and look beautiful doing it. The Brilliant Blue Interior provides an upscale look with premium interior design.

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