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LG Logo

2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®

Model # LMV2031SW

 4.4 out of 5 (42 Reviews)

Available in 4 Color(s)

Regular Price $329

Our Price $265.10

After Applicable Rebates

Our Price

$265.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

Features:

  • 2.0 cu.ft. Oven Capacity
  • 1000 Watts
  • EasyClean®
  • Energy Savings Key

From the Manufacturer

Interactive Tour

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CAPACITY
Oven Capacity 2.0 cu. ft.
OVEN FEATURES
Watts 1,000
Exterior Design WideView Traditional
Control Type SmoothTouch Glass Controls
Display Green, 4 Digit LED
COOKING FEATURES
Sensor Cook Options 8
Power Levels 10
Defrost Auto, Time and Rapid Defrost
Reheat Sensor Reheat
Popcorn Key Yes
EZ-On Yes
More/Less Yes
Melt/Soften Yes
Custom Set Yes
CONVENIENCE FEATURES
EasyClean® Yes
Energy Savings Key Yes
Bi-Level Cooking Rack Yes
Turntable Type DDS
Turntable Diameter 14.2"
Turntable On/Off Yes
Clock Yes
Kitchen Timer Yes
Completion Beeper Yes
LIGHTING
Lighting Incandescent (2), Hi/Low/Off
SAFETY FEATURES
Child Lock Yes
VENTING SYSTEM
Filtration Charcoal Filter
Vent Grille Type Hidden
Vent Air Flow (CFM) 400
Power Levels 3 (Turbo/Hi/Low)
MATERIALS/FINISHES
Available Colors Smooth White (SW), Smooth Black (SB), Stainless Steel (ST )
Interior Color Gray
DIMENSIONS/WEIGHT
Interior (WxHxD) 21 3/4" x 10 5/8" x 14 5/8"
Exterior (WxHxD) 29 15/16" x 16 7/16" x 15 7/8"
Shipping Qty. 325 sets / 40ft.
Shipping (WxHxD) 29 7/8" x 15 7/8" x 16 3/4"
Net Weight (lbs) 63 lbs
Shipping Weight (lbs) 70 lbs
Depth 15 13/16"
Height 16 7/16"
Width 29 7/8"
WARRANTY / UPC
Limited Warranty 1 Year Parts and Labor (In Home Service) 10 Years Limited on Magnetron (In Home Service)
UPC 048231318655

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (42 Reviews)

88% of reviewers recommend this product.

Disappointing

Submitted by Lupini - 9/5/2018

I replaced my LMV1831SW it stopped heating with the LMV2031SW. The microwave appears to missing pieces on the vent area. Large openings that things can fall into. I tried calling LG and talked to 3 people...they can speak 2 languages...I can only speak one and am not able to communicate my concerns they are too apologetic all the time and do not understand my concerns. I called my dealer and they tell me that is how it is made now. Cannot find any pictures online to verify this. This is below a cabinet and things can fall into the holes. They are big Poor design For how many safety nets they try to make this isnt one of them.

No, I do not recommend this product

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Good product

Submitted by DixRo - 8/19/2018

This unit replaces the same unit that was 12 years old but was still getting it done only needed some minor parts. Decided to go ahead and replace. Quailty product with good features. Very satisfied.

Yes, I recommend this product

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impressive

Submitted by Carol7481 - 7/24/2018

I really love this microwave.Definitely made the right choice.

Yes, I recommend this product

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Great microwave

Submitted by Scottnaz - 6/13/2018

The reheat feature works great. Solid construction. Cant wait to get it dirty to use the easy the easy interior cleanup feature

Yes, I recommend this product

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Works great and easy to clean

Submitted by Jill 2 - 6/12/2018

I bought a few weeks ago and love how easy to clean it is. I also love the extra rack for being able to put 2 plates in at once.

Yes, I recommend this product

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Microwave

Submitted by LG Home - 6/5/2018

I love the fan speed options and the light options

Yes, I recommend this product

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Its Alive Its Alive

Submitted by Nrad1 - 5/14/2018

I installed this microwave myself. I was able to reuse the mounting bracket from my old LG microwave from about 11 years ago Saved me lots of time and the new microwave fit in to the same spot just had to drill a couple of holes above it to use the new bolts. New microwave looks smart and works great

Yes, I recommend this product

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Works great

Submitted by Jimbo2 - 5/11/2018

Needed to replace a white microwave that died and this was one of the few that came in white but fortunately it was also a great microwave with all the features we wanted

Yes, I recommend this product

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Viewing inside oven is a huge problem. Nonexistent

Submitted by Honey bunch - 5/3/2018

We immediately noticed the bottom blocker across lower front prevents watching food. Additionally the dark interior and low lighting inside are huge problems. Is the cheese melting? Is food bubbling and heated through? Otherwise we like the operation of the microwave. Were learning settings and features. Is it running over?

No, I do not recommend this product

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Exceptional

Submitted by Edwierdo1 - 5/2/2018

Great features best value for the dollar and availability

Yes, I recommend this product

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Good cooking

Submitted by Ace01 - 4/30/2018

Excellent performance and easy to work features. Appearance just what I wanted.

Yes, I recommend this product

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Easy Clean - Easy Install

Submitted by Sparks622 - 4/25/2018

Purchased this item to complete a kitched overhaul for my wife. She likes the easy clean feature and I loved the easy installation.

Yes, I recommend this product

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Small Window

Submitted by Zimmy7 - 3/17/2018

The window for viewing is very small and the light is not very bright. I had thought the fan was suppose to be quieter. But overall it works good and I like the soften/melt feature.

Yes, I recommend this product

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Overall good only one flaw

Submitted by Chickdoc - 3/9/2018

It works fine looks good in my kitchen and is as easy to clean as any microwave. My only complaint is that it doesnt have the feature where you press one number and it automatically does that many minutes. So for 2 minutes you have to press 2 0 0 then Start. More keystrokes required than for some microwaves.

Yes, I recommend this product

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Numerous features

Submitted by grandmadeb - 2/22/2018

I received this product a couple weeks ago and still use the manual to use all the various features. Allows better cooking without over cooking.

Yes, I recommend this product

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Hangs oddly in cabinet. Sensor Cooking Nice

Submitted by GR2018 - 2/19/2018

I am used to time cooking on past microwave ovens. I am looking forward to letting the sensors do the timing. One odd thing to get used to is the slant look of the bottom of the microwave as it hangs in the cabinet. I am not used to a design that shows the filter screens on the underside of the oven. The oven height is longer in the back and shorter in the front.

Yes, I recommend this product

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Door window too narrow

Submitted by Lggggggg - 2/14/2018

Design flaw: The window on the door is too narrow so it is impossible to see it cooking unless you are very tall or with ladder.

No, I do not recommend this product

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Viberating

Submitted by jollypostman11 - 2/3/2018

I bought this microwave about 3 weeks ago very happy with features but it viberates when running.

Yes, I recommend this product

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Nice big easy to use microwave

Submitted by dmcdivitt - 2/1/2018

Powerful exhaust fan easy clean interface big enough for whatever I want.

Yes, I recommend this product

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Plenty of features but much louder

Submitted by Centerfielder - 1/29/2018

Our old LG unit was six years old and nearly all of the presets had stopped working and it didnt always engage the microwave. Consumer Reports rated the LMV2031 unit very highly so we went with that model. LG models rated in the middle of the pack for reliability. Were not doing anything exotic with the microwave. Heating water for baby bottles warming up left overs and cooking frozen meals and this oven handles all of that easily and efficiently. We did notice right away that this unit is quite a bit louder than our old LG. Its not the fan noise thats louder. Its when the magnetron heating element is engaged. Overall we like the unit havent had an opportunity to make use of the easy clean interior surface yet but we do wish it would be as quiet as our previous LG.

Yes, I recommend this product

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Submitted by Slait1 - 1/21/2018

I love this microwave~very stylish and easy to use.

Yes, I recommend this product

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LG microwave

Submitted by 415KMM - 1/3/2018

We purchased and installed about a month ago and we love it It fits above the stove and has a fan included Its a great space saver along with being a really good microwave

Yes, I recommend this product

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Very Good Value

Submitted by Tony118 - 1/2/2018

GOOD: Fan is great. Seems to cook well. Attractive appearance. Cons: all physical Door doesnt swing within its frame requiring mounting 2 1/2 inches from wall So it would not impact cabinets when opening my cabinets are 15 inches deep. Clock is too small. Window is too high and too small. Power does seem to be more than the 900W unit I had previously.

No, I do not recommend this product

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Submitted by Kathy99 - 12/22/2017

Really like my new microwave and its features. Cooks so much faster than my old one.

Yes, I recommend this product

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Easy to install and very spacious inisde.

Submitted by Burner27 - 12/19/2017

Bough this a month ago. Very easy and clear instructions for mounting. replaced an LG that served us well for many years. Expecting this one to follow in its predecessors footsteps.

Yes, I recommend this product

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Easy to operate

Submitted by Mafal - 12/17/2017

We now have three LG appliances and we are very pleased with them. The only thing I would change is that once the microwave stops I would like to have it continue to beep until you remove your food. Both my husband and myself have forgotten food in the microwave.

Yes, I recommend this product

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could be more user friendly

Submitted by steve fo north mich - 11/30/2017

Purchased in July 2017 had good reviews. I found that the touch pad requires a lot of pressure to respond. I also dont like that I can not just push the 1 or any other number and just have microwave start -requires the number than two 0s to be entered and then the start button. I did not think that the clock not staying visible would be a problem upon buying the unit however I do find that I miss not seeing time on display. how much energy can that really save anyway?

No, I do not recommend this product

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Good features good value

Submitted by SidLV - 11/25/2017

Weve always had good luck with LG. Use the warm up feature a lot and found I use the melt/soften feature more often than I thought I ever would. Cannot imagine not having the +30 seconds feature Easy clean inside truly is easy to clean but door and button panel is hard to keep fingerprint-free. The fan really is a work horse - love the Turbo speed. Two reasons I rated 4 instead of 5 stars: You cant see through the window to view whats cooking is it boiling over? so have to open the door to check progress and the night light is halogen instead of LED and gets really hot.

Yes, I recommend this product

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Submitted by Shar06 - 11/22/2017

Easy to clean and use. Built in cooking features are convenient

Yes, I recommend this product

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Replacement for another LG microwave

Submitted by Dawnie54 - 11/16/2017

We bought this microwave a month ago to replace a previous model. It fulfills all our needs. I could not be happier

Yes, I recommend this product

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Love it

Submitted by LJSFLA - 11/12/2017

Great look easy to use and look all the different features. Great product for a great price. Highly recommend.

Yes, I recommend this product

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Great microwave

Submitted by Lily7 - 11/9/2017

This is a great microwave. The numbers are easy to push and it cooks well.

Yes, I recommend this product

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So far so good

Submitted by chefmeister - 11/5/2017

I have had my new microwave for about 2 weeks. Its user friendly and I have been trying out some of the features like softening butter. I typically just use microwaves on high. One drawback is the control panel doesnt always respond to my touch. Its as though I need to find the magic spot to get it to Start. Otherwise its been great

Yes, I recommend this product

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Preset cooking

Submitted by Geez - 9/25/2017

This microwave has plenty of preset defrost and cook settings that are great for speedy cooking

Yes, I recommend this product

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Great unit but alas it became too noisy after 8 yr

Submitted by Microman - 9/22/2017

The fan was guiet and the controls easy to use. The sensor cooking was consistent.

Yes, I recommend this product

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Submitted by Roxanne425 - 9/22/2017

Very happy with my purchase and when needed would buy another LG product

Yes, I recommend this product

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Almost great.

Submitted by Baloo - 9/22/2017

This is a very easy to clean microwave with extra space. I ordered it because it had many of the features I was looking for. The only down side to this unit is that it seems to have a cold spot dead center of the microwave that does not heat as it should. I am working around it. Looks great and is big enough for just about any food server.

Yes, I recommend this product

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Fantastic so far

Submitted by EyesadriftVA - 9/22/2017

We got this a few months ago and its been great so far Seems to heat thoroughly and has lots of options. Ive read that some people have issues with boiling water on the range screwing with the control panel I havent had this issue yet. So the product itself is 5 stars the shipping took alot longer than desired as we were without chef mic for a couple weeks.

Yes, I recommend this product

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Submitted by Magh - 9/22/2017

We are SO pleased with our microwave. Its quiet it has 4 speeds on the fan it can sense and cook things And the fan works SO GOOD out last one had an awful fan. We researched for a long time to find a quiet hard working fan.

Yes, I recommend this product

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Great product

Submitted by BarbaraJ - 9/22/2017

Easy to install as a replacement for our other microwave that was not nearly as good quality. Features are user-friendly and the turntable is actually calibrated so that the handle of the coffee mug returns to the front when cycle is complete--no matter what time setting we choose My only complaint--a minor one--is that this model has no timer for the night light which was a much-used and greatly-appreciated feature on my old model.

Yes, I recommend this product

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Easy to use with many conveniences

Submitted by Ralph513 - 9/22/2017

We bought this microwave to replace a microwave that burned out. It was bought mostly because of availability but we soon learned about the features and conveniences of cooking with a newer oven. There is the traditional capability to set tthe timer for people like my wife. Then there are all the preset times for people like me. These are the conveniences I am talking about. Like reheating. Just press reheating and chose from the menu for dinners pasta etc and wow: no more partially reheat food. Also the kids section for hot dogs and snacks. In short I like it.

Yes, I recommend this product

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Very Roomy - Many Great Features

Submitted by Sandy82 - 9/22/2017

I have had my microwave for about 6 months. Lots of room inside. Doesnt show the dirt - thats good and bad. Lots of great heating features. Love the add 30 seconds. My one complaint - I cant hear the end signal and cant figure out how to make it louder.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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600 S. Henderson Road, King of Prussia, PA 19406

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About Us

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

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