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LG Logo

2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®

Model # LMV2031ST

 4.4 out of 5 (227 Reviews)

Available in 4 Color(s)

Regular Price $439

Our Price $268

After Applicable Rebates

Our Price

$268

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

Features:

  • 2.0 cu.ft. Oven Capacity
  • 1000 Watts
  • EasyClean ®
  • Energy Savings Key

From the Manufacturer

Interactive Tour

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SUMMARY
Cooking Type Over-The-Range Microwave
EasyClean® Yes
CAPACITY
Oven Capacity 2.0 cu. ft.
OVEN FEATURES
Watts 1,000
Exterior Design WideView Traditional
Control Type SmoothTouch Glass Controls
Display Green, 4 Digit LED
COOKING FEATURES
Sensor Cook Options 8
Power Levels 10
Defrost Auto, Time and Rapid Defrost
Reheat Sensor Reheat
Popcorn Key Yes
EZ-On Yes
More/Less Yes
Melt/Soften Yes
Custom Set Yes
CONVENIENCE FEATURES
EasyClean® Yes
Energy Savings Key Yes
Bi-Level Cooking Rack Yes
Turntable Type DDS
Turntable Diameter 14.2"
Turntable On/Off Yes
Clock Yes
Kitchen Timer Yes
Completion Beeper Yes
LIGHTING
Lighting Incandescent (2), Hi/Low/Off
SAFETY FEATURES
Child Lock Yes
VENTING SYSTEM
Filtration Charcoal Filter
Vent Grille Type Hidden
Vent Air Flow (CFM) 400
Power Levels 3 (Turbo/Hi/Low)
MATERIALS/FINISHES
Available Colors Smooth White (SW), Smooth Black (SB), Stainless Steel (ST )
Interior Color Gray
DIMENSIONS/WEIGHT
Interior (WxHxD) 21 3/4" x 10 5/8" x 14 5/8"
Exterior (WxHxD) 29 15/16" x 16 7/16" x 15 7/8"
Shipping Qty. 325 sets / 40ft.
Shipping (WxHxD) 33 5/8" x 20 7/8" x 19 3/8"
Net Weight (lbs) 63 lbs
Shipping Weight (lbs) 70 lbs
Depth 15 13/16"
Height 16 7/16"
Width 29 7/8"
WARRANTY / UPC
Limited Warranty 1 Year Parts and Labor (In Home Service) 10 Years Limited on Magnetron (In Home Service)
UPC 048231319010

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 6/18/2019
  • Must be postmarked by: 7/18/2019
  • Description: Receive up to a $500 rebate with purchase of qualifying LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 7/18/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (227 Reviews)

84% of reviewers recommend this product.

Great like all things HG

Submitted by Italo - 5/24/2019

I bought this to replace a GE Profile and Im so glad as it is far superior and intuitive to use

Yes, I recommend this product

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Great microwave

Submitted by Momguru2 - 5/16/2019

We have had this microwave over a month and love it It cooks things fast and runs quietly. I have nothing bad to say about it.

Yes, I recommend this product

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Problem with potatoes

Submitted by Jfuller61 - 5/15/2019

I have only had this microwave a couple of weeks. Baked a potato and the microwave shut down for about a half hour. No power at all.

No, I do not recommend this product

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Nice Microwave

Submitted by Denali1500 - 5/15/2019

Had it for about a month now and everything is good so far. The only thing is the night light does get hot if you have it on high. Other than that installation and using it is easy.

Yes, I recommend this product

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Efficient and attractive

Submitted by Las vegan - 5/11/2019

I have had this microwave for 2 weeks and find to be easy to use and quick to cook or heat foods. It adds a visual classiness to the tiny kitchen and so far I find it lives up to its reputation.

Yes, I recommend this product

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overall assessment

Submitted by hank7 - 5/8/2019

I purchased this LG model about 6 weeks ago and have used it daily since it was installed. Every feature that Ive used works perfectly as designed. The only flaw that Ive detected was in the assembly of the outside walls. On the right side where the stainless steel meets the enameled section the stainless steel panel is depressed inward leaving a slight gap allowing the cooking fumes to be forced out through this gap. Would like to have this problem corrected. Please advise.

Yes, I recommend this product

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LG Microwave

Submitted by WDSCMS - 4/30/2019

So far everything is working good. Like our new Lg microwave

Yes, I recommend this product

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Great lots of room

Submitted by LadyJo - 4/29/2019

I brought my microwave a month ago and I just love the room and the two shelves it has. I just love it

Yes, I recommend this product

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Replacement for previous LG microwave

Submitted by DMF1 - 4/28/2019

Replaced our previous LG over the range microwave. I like that the interior is larger. Loved the old one. The Megatron tube died after 7 years. My only gripe with the new one is that the two lights that illuminated the top of the range very well were condensed into one central light that is not near as good.

No, I do not recommend this product

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Great looks works great

Submitted by Teacher 7649 - 4/27/2019

Happy to use the many features Very happy about the look and feel of the product

Yes, I recommend this product

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Easy to Use with Great Features.

Submitted by PhylC - 4/24/2019

I bought this two weeks ago and I am glad that I selected LG. It works very well. I tend to use a microwave for a great deal of my meals and wanted one with some of the quick features such as reheat with criteria. Lg looks good as well.

Yes, I recommend this product

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Pairs well with my LG refrigerator

Submitted by Dory976 - 4/21/2019

Ive owned this product for a month and I need a little more time to give it a thorough review. So far so good. Nice design. Sensor cooking feature works very well. The product is rich in features and options have your manual handy until you get acquainted with how the various features work. Nice bright undercounter light. Four speed options on the vent. The clock could use brighter illumination and/or a color with more contrast currently white. Im happy with the product so far and am expecting the same quality Ive experienced with the other three LG appliances I have.

Yes, I recommend this product

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Love this

Submitted by Drpjsc - 4/15/2019

We purchased this microwave as a replacement for an old one with a broken handle. This is so easy to use and clean and the handle can be replaced

Yes, I recommend this product

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Why LG Its the best

Submitted by Joann 1 - 4/10/2019

There never a doubt it was LG I have many LG products and they are the best

Yes, I recommend this product

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Poor

Submitted by dbrunner00 - 4/9/2019

Had this unit for a hair over 13 months and the magnetron blew. Replaced it with the same model and it only lasted 6 months and blew the power supply. LG until now had a very good reputation with me. Not any more. The microwaves based on repeated failures are garbage. Thoroughly disappointed.

No, I do not recommend this product

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Can burn you

Submitted by Joyce999 - 4/4/2019

Ive had this unit for a year. If you operate the downlight and leave it on for 30 minutes or so and then touch the glass plate inside the microwave I guarantee youll get burned. Why in the world would they not use LED type bulbs in this unit or some type of bulb that doesnt heat up the entire floor of the microwave. Also you better be tall or have a ladder if you want to monitor the item youre cooking because of the way the window is made. That may have been done for safety--I dont know--but it makes it very difficult to see what youre cooking/heating.

No, I do not recommend this product

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Great Microwave

Submitted by Lyv79 - 3/31/2019

Had it installed about a month ago. Works great and buttons easy to read

Yes, I recommend this product

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Kid and Adult Friendly

Submitted by MoFest - 3/30/2019

Weve had this oven for a month now. Weve tried most of the features and works as advertised.

Yes, I recommend this product

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Great Features and EASY to use.

Submitted by Louisa - 3/29/2019

I was going to fix my old microwave but decided to purchase the LG microwave. Glad I did. Very Happy with this purchase

Yes, I recommend this product

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Perfect for the price

Submitted by Turk319 - 3/27/2019

I bought about 4 weeks ago and has met all expectations. Easy to clean and use . Easy to install if you know what you are doing.

Yes, I recommend this product

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Great microwave except...

Submitted by Maine143 - 3/22/2019

We love our LG microwave especially the exhaust fan very powerful works great. Only 4 stars due to the hard to read display....I keep thinking I must have missed a setting or something...would be so much better if the control display was lighted or something. Because of that alone I would do more looking before buying again.

No, I do not recommend this product

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Submitted by Donna27 - 3/15/2019

LG is a great product. easy to use. A bit pricey but worth it

Yes, I recommend this product

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easy to use.

Submitted by Redbird Dave - 3/15/2019

Purchased this 3 weeks ago. Love it it is so easy to use.

Yes, I recommend this product

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Easy to clean.

Submitted by Diana J - 3/10/2019

So far I have enjoyed the microwave. works great. Easy to clean also

Yes, I recommend this product

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Submitted by Westwo - 3/9/2019

Very easy to become acquainted with and use. Instructions are easy to follow.

Yes, I recommend this product

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Totally awesome

Submitted by Jerry5150 - 3/9/2019

I have had this MW oven for about a month now. Use it every day. Very roomie inside and works quite well. reheating food softening butter or ice creak zapping coffee baked potatoes popcorn whatever it is this gets it done nicely. I couldntt be happier

Yes, I recommend this product

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Indispensable Appliance

Submitted by Southern Belle 123 - 3/8/2019

This microwave replaces my previous one that I had for 10 years. This model is even better in many ways. I can see the controlsand there are additional options.

Yes, I recommend this product

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Great microwave

Submitted by Loconnorsc - 3/5/2019

I love the looks and the ease of operation of this microwave. My only complaint is the amount of space between the turntable and the shelf. If you want to use the turntable the shelf must be removed otherwise you cant use the turntable for anything taller than a few inches. Other than that a great microwave.

Yes, I recommend this product

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Great combination of features and appearance.

Submitted by Terrygg - 3/5/2019

We chose this mostly because it would fit exactly in the space left by another microwave. It does that but we also like its features and the curved surface of the top and bottom of the exterior. My wife keeps saying I love that microwave

Yes, I recommend this product

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quiet

Submitted by muppet - 3/4/2019

fit the design of other other lg appliances easytoclean

Yes, I recommend this product

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GREAT PRODUCT

Submitted by Markydoo - 3/3/2019

Weve had this microwave for about 3 weeks. We bought it to match our stove. This microwave cooks great and is quiet and big enough to cook most anything. Very satisfied with this product.

Yes, I recommend this product

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Great Look and Easy to Use

Submitted by LSine - 3/2/2019

I purchased this microwave February of 2018 because of the reviews price and look. It is a sturdy microwave and most of the functions are pretty straightforward. With that being said if you are not very savvy in using multipurpose multi-button technology and just want a 1 touch do-it-all microwave then this is not for you. You will have to read the manual and experiment. My main cons with this microwave are: 1. The base is recessed so that it is a little harder to clean the bottom - No biggie. 2. The fan started having an issue when I turned it on about a month later. It works however it sounds too loud. It was too difficult to remove the microwave and returned it so I just live with it. My husband keeps promising to look at it - LOL 3. You cannot see the food cooking due to the screen on the door without standing on your toes. It is not real problem as I really do not need to be staring at the microwave Overall it is a good microwave and I do recommend it to my friends but not my senior ones.

Yes, I recommend this product

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Good Features

Submitted by No need - 2/24/2019

I bought this microwave a month ago and so fary wife is very pleased with the way it works. She says however it doesnt heat up as fast as the countertop microwave she had.

Yes, I recommend this product

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Great update

Submitted by Rebecca50 - 2/24/2019

We bought this a few weeks ago and had no idea what a nice update it would be to our kitchen. Our old microwave worked but this is sleeker modern and faster.

Yes, I recommend this product

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What a great Microwave

Submitted by Pitchforlife - 2/22/2019

I have used more than 2 years still great condition and work.

Yes, I recommend this product

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Love it

Submitted by Kentucky Gal - 2/21/2019

I have had my new microwave 3 months now and everyone in my family says its easy to use and it looks great in my kitchen

Yes, I recommend this product

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Nice looking and good features too

Submitted by Ron and Beth - 2/21/2019

We just remodeled our kitchen after living in the house for 30 years Contractor installed the unit and it seems to work great. Has a nice 4 speed fan for the range. I like the controls and it is simple to use. I am tall so I can see the coffee cup go round and round. My wife is shorter so she cant see it. There are some cold spots at least when you cook bacan. Nice match for our new LG refrigerator too. Door latches are plastic hope they last. No sound to remind you that you left something in the microwave. Clock is easy to set. I like the 10 year warantee on the magnetron. Hope it lasts a long time. Best unit out there at least for us at reasonable price. I recommend it

Yes, I recommend this product

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Looks sleek dont install with template provided

Submitted by thefraz - 2/19/2019

Just got this microwave and it looks great. It is shorter than our old one yet has way more capacity. Very please with that. HOWEVER if you are installing it do not use the template that is provided. Could not seem to match it up so I put it on top of the microwave. The holes didnt even line up? How can that be. Totally useless template.

Yes, I recommend this product

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Works Well

Submitted by Nancy16 - 2/12/2019

This microwave works well heating food but has some design flaws. First the window on the door is mostly shaded. There is only a smaller rectangle that you cant see through as the microwave installs over the stove. In addition the display that has the numbers and selection words is recessed and you cannot read the information unless you take several steps back. Unless you are a really tall person I would not recommend this product.

No, I do not recommend this product

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Stopped working

Submitted by Ms Fannie - 2/11/2019

I bought this Microwave in May of 2017 and in less than 2 years it no longer heats our food up. Because the manufacturer warranty is good for a year from purchase date I have to either pay or buy another microwave Ill never buy another LG product. Ive never had a microwave stop working after a year.

No, I do not recommend this product

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Great microwave

Submitted by KeeferTech - 2/5/2019

We love the microwave and it is really quiet and easy to use. One thing we noticed is the view window is half the size of the door and is hard to look in. The glass goes to the bottom of the door but the viewing tint stops half way. It could be better and Im not sure why this was done

Yes, I recommend this product

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Great boat anchor.

Submitted by johnboyp - 1/27/2019

in house when we bought the home use for about then it quit.

No, I do not recommend this product

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Over the range microwave

Submitted by Johnny1977 - 1/22/2019

I have a over the range microwave love my product works great as well

Yes, I recommend this product

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Design Flaws: One serious

Submitted by JC2018 - 1/17/2019

Design Flaws: One serious This unit looks great and cooks well. It was easy to install. However when the unit was installed the over stove light was turned on High by installers. Unaware of this when I installed the turntable the inside of the enclosure the floor was too hot when touched and the stove light lens was so hot I burned my fingers. Attached are Temp readings using a home grade sensor Additional issues: 1. The end of cook/timer alert beeps only occur once. If you happen to not hear them you could end up not knowing your cycle is complete. 2. Control buttons do not always sense finger touches. You often have to press more than once to get the button to activate. 3. The viewing window is so small it is difficult to see food. not possible for short users. 4. Though the grey interior is very nice looking when combined with the dim interior light adds to the difficulty seeing the food when it is cooking. 5. Bottom mount grease filters do not completely seal and sometimes fall out

No, I do not recommend this product

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Good Microwave - LMV2031ST

Submitted by BettyTn - 1/15/2019

Just recently purchase house microwave was in bad shape so replaced with LG LMV2031ST due to good experiences with LG refrigerators. So far happy with this microwave but wish the exhaust out the top had an automatic flip out vent rather than just blowing straight up on wood cabinets above leaving residue on them.

Yes, I recommend this product

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Excellent features n operation

Submitted by Our micro - 1/15/2019

Happy with the design n features. Attractive price-quality-performance

Yes, I recommend this product

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Submitted by Emil houck - 1/11/2019

Good looking microwave easy to use has a loud peep that I like finger prints wipe off easy. Was easy to hang above my stove good directions

Yes, I recommend this product

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So far so good

Submitted by DHRidesAgain - 1/6/2019

I can only comment on the appearance and function at the present time and so far both are excellent. As far as reliability and service those have not come up yet and I havent had it long enough to make that judgment. If anything changes I will amend my review.

Yes, I recommend this product

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A good unit for the price.

Submitted by SoFloSy - 12/30/2018

Life is Good and so is this microwave oven. After checking out features and prices of several different makes and models I selected this one. My wife and I are satisfied with ovens performance. The only thing that could make it better is BRIGHTER LIGHT under the unit present bulb- at highest setting- is very weak.

Yes, I recommend this product

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Truly a great Microwave

Submitted by ffalcon - 12/28/2018

Did a significant amount of research on Microwaves and I can report that this Microwave is as advertised an excellent oven. Favorite feature thus far is the melt option. Making cookies often requires melted butter. with our old microwave you had to watch when melting butter so as it would not get over melted. This microwave allows you to select how many sticks you are melting 1-3 and the butter coe our perfectly melted not over nuked.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

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