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LG Logo

2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®

Model # LMV2031SB

 4.3 out of 5 (50 Reviews)

Available in 4 Color(s)

Regular Price $329

Our Price $247.03

After Applicable Rebates

Our Price

$247.03

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

Features:

  • 2.0 cu.ft. Oven Capacity
  • 1000 Watts
  • EasyClean ®
  • Energy Savings Key

From the Manufacturer

Interactive Tour

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SUMMARY
Cooking Type Over-The-Range Microwave
EasyClean® Yes
CAPACITY
Oven Capacity 2.0 cu. ft.
OVEN FEATURES
Watts 1,000
Exterior Design WideView Traditional
Control Type SmoothTouch Glass Controls
Display Green, 4 Digit LED
COOKING FEATURES
Sensor Cook Options 8
Power Levels 10
Defrost Auto, Time and Rapid Defrost
Reheat Sensor Reheat
Popcorn Key Yes
EZ-On Yes
More/Less Yes
Melt/Soften Yes
Custom Set Yes
CONVENIENCE FEATURES
EasyClean® Yes
Energy Savings Key Yes
Bi-Level Cooking Rack Yes
Turntable Type DDS
Turntable Diameter 14.2"
Turntable On/Off Yes
Clock Yes
Kitchen Timer Yes
Completion Beeper Yes
LIGHTING
Lighting Incandescent (2), Hi/Low/Off
SAFETY FEATURES
Child Lock Yes
VENTING SYSTEM
Filtration Charcoal Filter
Vent Grille Type Hidden
Vent Air Flow (CFM) 400
Power Levels 3 (Turbo/Hi/Low)
MATERIALS/FINISHES
Available Colors Smooth White (SW), Smooth Black (SB), Stainless Steel (ST )
Interior Color Gray
DIMENSIONS/WEIGHT
Interior (WxHxD) 21 3/4" x 10 5/8" x 14 5/8"
Exterior (WxHxD) 29 15/16" x 16 7/16" x 15 7/8"
Shipping Qty. 325 sets / 40ft.
Shipping (WxHxD) 29 7/8" x 15 7/8" x 16 3/4"
Net Weight (lbs) 63 lbs
Shipping Weight (lbs) 70 lbs
Depth 15 13/16"
Height 16 7/16"
Width 29 7/8"
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor (In Home Service) 10 Years Limited on Magnetron (In Home Service)
UPC 048231318662

LG Black Friday Kitchen Bundle Offer

  • Rebate Ends: 11/29/2018
  • Must be postmarked by: 12/29/2018
  • Description: Receive up to a $350 rebate with purchase of 4 or more qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 12/29/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (50 Reviews)

78% of reviewers recommend this product.

Its a microwave

Submitted by t1234 - 11/15/2018

It looks nice but the reheat options are not great. My older cheaper microwave had better options. I do not do a lot of cooking in a microwave. I assume it is fine for that but have not had it long enough to really judge other features yet.

No, I do not recommend this product

  • Features:
  • Value:

My new stove and microwave are way better

Submitted by John22910 - 10/12/2018

I bought this a month ago and it performs way above what I had before

Yes, I recommend this product

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Excellent Value and Features

Submitted by WVandUK - 9/20/2018

This is our first LG appliance and Im definitely a fan Everything worked as expected. It has great features. I love the reheat and preset cook settings nothing over done or under cooked. It feels more solid than my previous Microwave but more refined too.

Yes, I recommend this product

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Warning

Submitted by chas22 - 9/14/2018

If you are under 5 feet 8 inches tall you cannot see inside the microwave while cooking because a large part of the glass door is blacked out. Also note that control board readout at botton fan speed and light is unreadable but does not affect preformance. Another problem that happened 1 time was that after heating coffee for 45 sec. the readout gave a code for overheated thermistor and unit wouldnt work. If this happens to you just unplug the unit for 1 min. and reset the board. Other than this it works good.

Yes, I recommend this product

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Quiet easy to clean bright light over cooktop

Submitted by kv1026 - 9/2/2018

We replaced a 10-year old LG Microwave it lasted the entire 10-year warranty period with this model. LG improved an already-great product with this model. It runs quietly has an easy-to-clean interior and the over-the-stove light is nice and bright. Nice job LG

Yes, I recommend this product

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Manufacture defect-- Doors of Microwave Oven

Submitted by Defective handles - 8/27/2018

I bought my microwave oven on 5/27/16 and it was and the door handle has came become detached twice. Even though I purchased an extended 3-year warranty they are refusing to do the repair.

No, I do not recommend this product

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Submitted by jg1005 - 8/26/2018

instructions were easy to follow and had no difficulty on installation

Yes, I recommend this product

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HUMMM Well...

Submitted by edwardnrios - 8/15/2018

Not sure if this product is what I was looking for? but too late now... 1 anyway the dark grey inside finish is much more gloomy that I had anticipated 2 theres no quick select options eg: pressing 1 on the keypad for 1 min press 2 for 2 mins etc - very disappointing now I actually have to LEARN how to operate it 3 viewing window too small and not placed in a reasonable location 4 LED display is too small overall VERY disappointing does NOT meet expectations

No, I do not recommend this product

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Good and attractive

Submitted by SandJG - 7/21/2018

Just replaced our broken microwave oven with this one which not only works well but looks great. Controls are easy to use and cooking is a bit faster than prior unit. The black stainless is especially attractive and matches our recently acquired LG refrigerator.

Yes, I recommend this product

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Excellent microwave

Submitted by rbarcley - 7/17/2018

Cooks great with many great features. Such as a melt option for butter and ice cream

Yes, I recommend this product

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Hard to see inside

Submitted by Greenivey - 7/16/2018

It operates fine but it is hard to see inside through the partially blacked out door and the grey interior is awful

No, I do not recommend this product

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Excellent product

Submitted by dnspmower - 7/11/2018

We bought this as a replacement it has been a very good investment. We have always had a great experience with all of our LG products

Yes, I recommend this product

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So far so good

Submitted by scruffster - 6/25/2018

I just got this a few weeks ago and so far so good. Works good - easy to use. Features are nice.

Yes, I recommend this product

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Solid value for my purposes.

Submitted by twoKdad - 5/27/2018

Purchased to replace a recently deceased over-the-range-MWO. Basic functions are plenty for our purposes. LG previous experiences have been positive and likewise on this one. The primary deficiency I would change would be back-lighting/illuminating the keypad. Room illumination is required to select keys.

Yes, I recommend this product

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Performs as advertised

Submitted by Mr O - 5/22/2018

Bought this over the range microwave a little over a month ago and am very satisfied with its performance. Easy to use program and clean. A real value for the money.

Yes, I recommend this product

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Awesome microwave for price paid

Submitted by Kkeek - 5/18/2018

Installed microwave 3 weeks ago daily use mainly for reheating melting defrosting. Still learning the settings but love the soften and melt settings. Our former sharp microwave did not have the interior light nor the powerful fan settings appreciate both. The light over the stove top could be brighter.

Yes, I recommend this product

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Not sure if Im happy with it.

Submitted by Sam C - 5/11/2018

Im still getting use to using this new one but I prefer the feature on my old microwave where I could press 1 for a minutes time and 2 for two minutes and so on. Except for Reheat Tea the presets seem to heat the foods too long. Also the door doesnt always latch completely where the timer starts but the oven doesnt turn on until I push the door again to secure it.

No, I do not recommend this product

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easy

Submitted by millvill - 4/28/2018

It more than I expected does a real good job heating my meals and reheating my coffee/drink

Yes, I recommend this product

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Beautiful and functional

Submitted by Cooking in WI - 4/24/2018

Bought this microwave to replace my old one when my old stove not LG to match my new stove is LG. Looks perfect and works great. Install was easy. Only down side is the size of the window on the microwave. I can only see in the very top of the door and cant see most items inside while cooking.

Yes, I recommend this product

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Looks great does the job.

Submitted by Harvey 8 - 4/19/2018

Cant speak about reliability yet however very pleased with its function performance and external looks. Good value for the money. Some comments on the overall experience. The interior color is too dark. Perhaps easy to clean but cant see when its dirty. The interior light which seems inaccessible and not replacealbe is too dim maybe an attempt to increase the bulb life. Even though externally the viewing window looks big it has been rendered functionally small by surrounding patterns or meshed screens. Basically severely restricting sight of whats inside cooking. Lastly the Clock window should be made larger for visibility.

Yes, I recommend this product

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It works

Submitted by drums114 - 4/10/2018

It works however I wish the window on the door was bigger I am not sure why such the small window. I hope this lasts longer than my other ones. Also this is not as powerful as my other 1000 Watt microwave.

Yes, I recommend this product

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Love it nice unit

Submitted by Lwww - 4/7/2018

Bought as a Florida model works great looks good we are very happy with it

Yes, I recommend this product

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Great Microwave

Submitted by Micro lover - 4/5/2018

We bought this microwave about a month ago and are very happy with it. The installation was easy and took about two hours total. The only negative that we have found is that the exhaust fan is rather loud.

Yes, I recommend this product

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Great Features

Submitted by ShaneMc - 4/2/2018

I bought this for a complete kitchen renovation. Love the black stainless and the automatic features. I havent used it much but have used the auto reheat and it works flawlessly. Well done LG.

Yes, I recommend this product

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Super Nice Microwave

Submitted by rambo1285 - 3/27/2018

Ive had this bad lad for just over a month now and couldnt be happier. Easy to use and comes with a rack inside if you want to heat up two things at once.

Yes, I recommend this product

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Nice microwave . . . but

Submitted by Southernwoods - 3/26/2018

Some things I love - the buttons are easy you just have to touch not push very large oven so I can cook a good sized casserole in it vent fan for the stove is very quiet in comparison to others. Some things that could use improvement - find a way to reduce the fingerprint issue on the outside surfaces as I end up cleaning/buffing this several times a day dont black out the bottom part of the door as it is next to impossible to see inside the oven unless you are on a ladder increase the power of the microwave to 1200 as it seems to take forever to cook things. Overall I am pleased with the microwave. Installation was pretty easy the oven is well constructed and sturdy and the features are good.

Yes, I recommend this product

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New owner

Submitted by FW Frank - 3/24/2018

Only had a few weeks but works great and looks great

Yes, I recommend this product

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Love it

Submitted by Yates123 - 3/13/2018

We love our microwave. We bought it in our old home and loved it so much we bought it in our new home. Works great and looks great too.

Yes, I recommend this product

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Very pleased about our purchase

Submitted by alcwert - 2/28/2018

We are amazed at the power of this microwave oven and its logical and user-friendly control panel.

Yes, I recommend this product

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All the feature I wannt

Submitted by Robak - 2/23/2018

Bought it a month ago and its performing great. Quality product.

Yes, I recommend this product

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Excellent product

Submitted by Deano048 - 2/21/2018

We bought this last month and I installed it last week. Looks very nice and works fantastic.

Yes, I recommend this product

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Smarter than I am

Submitted by sunshineskier - 2/20/2018

Wow This microwave does it all Ive used it to defrost frozen fish reheat my tea to perfection cook and reheat food. Its perfect The on-screen directions are simple to follow even my husband can work it every time. The sensor feature is fantastic If I had known how good it was I would not have waited to buy it

Yes, I recommend this product

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Beautiful Look in Newly Remodeled Kitchen

Submitted by MissyP - 2/20/2018

We bought this a month ago. My husband installed which didnt take very long. Most difficult part was routing the electric cord through cabinets to outlet. The features are easy to use. Our 14 year old son was quick to try every feature and mastered it beautifully I used a stainless steel polish on the outside and it is beautiful Shiny and no finger prints Matches beautifully with our other stainless steel appliances. We also love that it is over the stove to save precious counter space Exhaust and light built in for working on the stove top are a definiate plus

Yes, I recommend this product

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Great Microwave

Submitted by JamieC - 2/18/2018

smart with many nice features. Does a great job based on the option selected.

Yes, I recommend this product

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Easy clean

Submitted by Lynn76 - 2/14/2018

Doesnt show fingerprints so great for a house full of teenagers who use the microwave every day.

Yes, I recommend this product

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Great Features Easy to use

Submitted by Mikeroger - 2/13/2018

This microwave stood out big time over your competition. I have convinced my girlfriend to buy one for herself.

No, I do not recommend this product

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Nice features.

Submitted by SharonV - 2/9/2018

We bought this at the end of Nov 2017. Because of high installation costs by Best Buy we installed it ourselves. Took awhile as we are amateurs at that kind of thing but we could do it. We are very pleased with the look of the unit and it matches our other LG appliances. Heats or cooks very well. Our only issue is with the number touch pad. A couple of the numbers 1 0 are difficult - we really have to press sometimes more than once to get them to register. Do not know if this is a fault in our unit or if all are like this.

Yes, I recommend this product

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Nice look blends well with LG range

Submitted by Ginnyr75 - 2/8/2018

Im sorry to say that Im disappointed with the over the range microwave and the LG range. Because the microwave is installed over the range it is impossible to see through the tiny window which is framed by a large black border. I wasnt able to see if the turntable was on or off because of this. I hold LG in high regard because Consumers give it high ratings. Maybe with time and a lot of reading the manual will change my mind but I generally am able to figure these things out without having to do that.

No, I do not recommend this product

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Love the quietness

Submitted by Aardvark - 2/7/2018

We had previously purchased the dishwasher and refridge with no intentions of a microwave until the dishwasher was so quiet and our micro was so loud that you couldnt here the tv. So now we have a better looking kitchen set better functionality and one that is so quiet that you can hardly hear them running

No, I do not recommend this product

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Beautiful

Submitted by Bdumont - 1/9/2018

Purchased 1month ago. Typical install with husband. Still getting adjusted to new features. More powerful than old microwave. I removed shelf because space between that and revolving plate was very narrow. Will add when needed. Window to see inside while microwave is on is dark so food is hard to see. Glad I bought the black stainless and will consider LG for other new appliances.

Yes, I recommend this product

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Wonderful Microwave

Submitted by GumpieD - 12/14/2017

Bought a new home and wanted my appliances to match. Love love this microwave. So easy to use and is perfect.

Yes, I recommend this product

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Great Double Oven

Submitted by lovemyLGdoubleoven - 12/10/2017

Previously had another double oven but after 15 years needed to replace. The only thing I can think of that this oven is missing is the toaster feature I had in my previous oven. The only bad feature I can think of is that the easy clean feature doesnt work dont bother trying. You put water on - it just sits. Do it the normal way by taking everything out and pressing the buttons to clean

Yes, I recommend this product

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Excelent performance

Submitted by Dan13 - 11/9/2017

At 2.0 cu. ft. its big enough to cook just about anything we want. Its easy to use and has plenty of features to cook the way we want. It also has a powerful 4 speed dual squirel cage fan to get rid of excess heat and odors from the kitchen and the rest of the house.

Yes, I recommend this product

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Really loud

Submitted by Breshan5 - 10/20/2017

We have been using this microwave for about a month now. It is much louder than the one we had it also sounds like something is rattling inside.Which is very disappointing. Also the clock is set in and very dim hard to see unless youre standing right in front of it. It does heat things up so thats the important thing.

No, I do not recommend this product

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Works well so far

Submitted by jwagoner22 - 10/11/2017

1 year in we are pleased as it works as advertised. Seems like a quality product at a good value which is why we bought it after much research and reviews. Only negatives would be that the window is too dark to actually see inside if youre wondering about the status of what is being heated and the exterior finish was rubbed down on the corner when we received it apparently from during shipping. Since we didnt notice it until we had hung it didnt mess with it as we didnt want to take it back down and wait for another to be delivered.

Yes, I recommend this product

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Good microwave

Submitted by IgneousP - 9/28/2017

For the most part the microwave works fine. Being able to adjust the speed of the fan is great but I can only occasionally see what setting it is on due to what appears to be a failing light. The last letter of what speed it is set at is generally all I can make out. Also the exterior light over the stove top is a little on the weak side. I have also noticed that food I put on the rack does not necessarily heat evenly.

No, I do not recommend this product

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Disappointing Microwave

Submitted by multipleLGuser - 9/22/2017

This is our 4th over-the-range microwave in the last 21 years. And compared to the others we are disappointed with how it operates and with some of the features. The fan which is installed properly is quite noisy so 95 of the time we run it on low. The width caused a forceful fit into the previous space already used by 3 other microwave installs. The viewable part of the window is so high that we have to stand on tip-toe to see if the dish is boiling over etc Seems like its made for people 5ft 9in and taller. And when the food is ready there are no reminder beeps that it wasnt taken out of the microwave. But as far as getting the job done and selecting various levels of wattage yes were pleased with how it performs. This was not our first purchase of an LG product.

No, I do not recommend this product

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Wonderful

Submitted by Raindancer - 9/22/2017

This microwave is perfect for my needs - the only complaint I have is being unable to see the food as it cooks due to half the glass front being blacked out.

Yes, I recommend this product

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style is attractive

Submitted by Ayemus - 9/22/2017

Its darker inside than any previous model and the touch pad is not very sensitive - you have to push too hard to be as convenient as we would like it to be.

Yes, I recommend this product

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Perfect

Submitted by P S E - 9/22/2017

No complaints about this microwave Nice and big fast easy to use also has a light with two settings and exhaust fan with 4 settings for over the stove use.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

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