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LG Black Stainless Steel Series 2.0 cu.ft. Over-the-Range Microwave Oven with EasyClean®

Model # LMV2031BD

 4.5 out of 5 (185 Reviews)

Available in 4 Color(s)

Regular Price $494

Our Price $318

After Applicable Rebates

Our Price

$318

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Design is all in the finish.

Channel your inner designer to create your ideal custom kitchen with the new LG Virtual Designer


Flawless new finish lets your style shine.

Deep yet brilliantly appealing, LG Black Stainless Steel Series brings an undeniable luster to kitchens. It elevates the traditional stainless steel look that's become the standard in today's homes with a satin-smooth, warm and sophisticated finish-a timeless expression that pairs beautifully with any style or color.


EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

Features:

  • Luxurious, Fingerprint-Resistant Finish
  • 2.0 cu.ft. Oven Capacity
  • 1000 Watts
  • EasyClean ®
  • Energy Savings Key

From the Manufacturer

Interactive Tour

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CAPACITY
Oven Capacity 2.0 cu. ft.
OVEN FEATURES
Watts 1,000
Exterior Design WideView™ Traditional
Control Type SmoothTouch™ Glass Controls
Display Green, 4 Digit LED
COOKING FEATURES
Sensor Cook Options 8
Power Levels 10
Defrost Auto, Time and Rapid Defrost
Reheat Sensor Reheat
Popcorn Key Yes
EZ-On Yes
More/Less Yes
Melt/Soften Yes
Custom Set Yes
CONVENIENCE FEATURES
EasyClean® Yes
Energy Savings Key Yes
Bi-Level Cooking Rack Yes
Turntable Type DDS
Turntable Diameter 14.2"
Turntable On/Off Yes
Clock Yes
Kitchen Timer Yes
Completion Beeper Yes
LIGHTING
Lighting Incandescent (2), Hi/Low/Off
SAFETY FEATURES
Child Lock Yes
VENTING SYSTEM
Filtration Charcoal Filter
Vent Grille Type Hidden
Vent Air Flow (CFM) 400
Power Levels 3 (Turbo/Hi/Low)
MATERIALS/FINISHES
Available Colors Smooth White (SW), Smooth Black (SB), Stainless Steel (ST )
Interior Color Gray
DIMENSIONS/WEIGHT
Interior (WxHxD) 21 3/4" x 10 5/8" x 14 5/8"
Exterior (WxHxD) 29 15/16" x 16 7/16" x 15 7/8"
Shipping Qty. 325 sets / 40ft.
Shipping (WxHxD) 29 7/8" x 15 7/8" x 16 3/4"
Net Weight (lbs) 63 lbs
Shipping Weight (lbs) 70 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor (In Home Service) 10 Years Limited on Magnetron (In Home Service)
UPC 048231318662

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 6/18/2019
  • Must be postmarked by: 7/18/2019
  • Description: Receive up to a $500 rebate with purchase of qualifying LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 7/18/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (185 Reviews)

84% of reviewers recommend this product.

Good unit.

Submitted by Flpoppy - 5/18/2019

We have now had this unit for two months and love it. It is easy to use and packed with many features.

Yes, I recommend this product

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Poor lighting

Submitted by Kenba40 - 5/16/2019

The cooktop light on bottom is extremely dim for a cooktop light. It needs to be brighter.

Yes, I recommend this product

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Very good looking and easy to learn

Submitted by packer fan - 5/15/2019

It took a little while to see some of the differences between this LG and our old one not LG but its good. We love the black stainless finish.

Yes, I recommend this product

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Submitted by Jenny90 - 5/15/2019

I bought it a month ago and works great. Love the different speeds of the fan on it. It also matched my LG range and refrigerator.

Yes, I recommend this product

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Good production

Submitted by Cu te - 5/3/2019

I happy with it but need 1 more light over the range

No, I do not recommend this product

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disappointed with the product

Submitted by roae7 - 4/29/2019

We purchased this microwave a little over 1 year ago. I am very disappointed with the product. the glass door will not come clean no matter what you clean with. The handle gets warm even hot to the touch when the gas top is in use.

No, I do not recommend this product

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Beautiful microwave

Submitted by Judi112 - 4/17/2019

Nice microwave in a beautiful black stainless cabinet.

Yes, I recommend this product

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Submitted by scionbaby - 4/14/2019

I bought this because i wanted all my appliances to matchI had a beautiful lg microwave when my frig broke and my dishwasher i decides to buy all new in black stainless ...so glad i did

Yes, I recommend this product

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It doesnt get any better than lg

Submitted by Glasser - 4/14/2019

I have always liked LG products and this time purchased new fridge stove and microwave. All working great as expected.

No, I do not recommend this product

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Stylish in any kitchen

Submitted by JerMar - 4/12/2019

After reviewing the Consumer Reports magazine for the top over the stove microwaves we checked out several top models. The LM2031BD was the one we choose. It is stylish the black stainless steel looks rich and durable. It really brighten up our kitchen.

Yes, I recommend this product

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Love it

Submitted by Tina7646 - 4/12/2019

I bought this microwave a month ago and love it. The black stainless design is gorgeous. The interior is super easy to clean. The exhaust fan works great. The control buttons are alittle hard to push. That is the only reason I gave 4 stars.

No, I do not recommend this product

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new just installed

Submitted by notareviewer - 4/10/2019

the blackout on the window is too high to see food cooking when using turntable and when would you NOT use the turn table. So far power level seems low for a 1000 watt unit. Food not always warmed through when I follow cooking times. Audible is a bit loud for me but unable to adjust only on or off. Im unable to use my favorite food cover which hangs out magnatized to the top of my old range...there is no metal area at the top of this unit. unit came as a part of an appliance package.

Yes, I recommend this product

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Excellent microwave

Submitted by BigDaddy1254 - 4/8/2019

Weve had this one for about a month and pleased with the performance. We like the fingerprint resistance and it has worked well. It is large so I would encourage you look at it up close and see if it maybe be too large.

Yes, I recommend this product

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Expected more

Submitted by Rjk6768 - 4/8/2019

I expected more from this product from the reviews I read it is noisey when it starts not as powerful as my old one

No, I do not recommend this product

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Needs a nicer display

Submitted by Bobby7140 - 4/1/2019

I bought this microwave so itll match the other LG appliances. Everything is great besides the display it seems like it is tucked back from the screen and it is hard for my kids to see and sometimes for me to see. Its great because it does not show fingerprints. I got the black stainless

Yes, I recommend this product

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Really love this microwave

Submitted by Chefdrummer - 3/27/2019

Bought this about a month ago. Had a frigid air brand before I like the functionality of my LG way better so many more options.

Yes, I recommend this product

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Submitted by Carol36 - 3/25/2019

So far so good It has taken some getting used but I like the features that I didnt have on my previous one. I keep my instruction booklet near by I do like the fact that the exhaust fan isnt loud even on high.

Yes, I recommend this product

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User friendly

Submitted by Jbddw - 3/24/2019

I bout this when my former microwave broke. Way better than my last and easy to install. Will be replacing all of my appliances with LG

Yes, I recommend this product

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Submitted by Tncutter49 - 3/24/2019

I received this microwave as a gift and am very pleased with all the features except for the Energy Saving feature that only worked 2 times and now does not function. The display is on for good I like the vent fan with 4 speeds and it is very quiet. The preset features for cooking and reheating function well. As a whole I am pleased with this appliance.

Yes, I recommend this product

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great features

Submitted by Billybro - 3/23/2019

great features easy to clean light over the stove is wonderful the exhaust fan does a good job the different power levels areas to program

Yes, I recommend this product

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ease of operation

Submitted by terry2lw - 3/22/2019

Bought the unit 3 weeks ago after suffering with a failing Kenmore for the past couple of years. Nice to know I can now do a tray of bacon in 5 minutes rather than the multiple times I had to reset the old unit.

Yes, I recommend this product

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Details

Submitted by Rickandcin - 3/22/2019

Nice details and large inside Really like the performance and easy to run

Yes, I recommend this product

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Can not rate this unit It does have great features

Submitted by livyjs - 3/15/2019

Bought this microwave about 2 weeks ago worked great for 1 week and than it would not heat anything. We have power to unit everything else works but does not heat. Called LG talked to Philip at your 800# he was to set up a repair date and call me back. Have not heard from him.

No, I do not recommend this product

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Submitted by Christa46705 - 3/12/2019

Love it its the best I have ever had so happy with it so far

Yes, I recommend this product

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Submitted by Gracey451 - 3/11/2019

Was hesitant because it was replacing a ge advantium but so far I love it

Yes, I recommend this product

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Great price. Love the size

Submitted by Jamie624 - 3/11/2019

Heats great..looks nice..space is great...easy to install

No, I do not recommend this product

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Too much?

Submitted by BigDaddy1231 - 3/9/2019

2.0 Cubic inches might be just a tad too large for some folks. However all of the features available does it give a lot of flexibility. How many times have you tried to melt the butter only to have it spontaneously erupt instead spewing out buttery mess every where to clean up. The melt feature is definitely a boon.

Yes, I recommend this product

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Loud

Submitted by Ksub2339 - 3/5/2019

I have used this a few times since it was installed in January. It is loud. Louder than the previous microwave I had which was cheaper. It even makes odd and different sounds while in use sometimes. Does it work yes. Does it look good yes. The buttons are also hard to push. Would I purchase again? No.

No, I do not recommend this product

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Even cooking easy to follow menu looks great.

Submitted by Sharppe - 3/2/2019

When my old microwave died its was 29 years old I know I wanted a stainless steel appliance but without fingerprinting. Glad I got the LG lives up to it reputation.

Yes, I recommend this product

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Exchanged

Submitted by dianew2345 - 2/24/2019

We bought this a month ago. The microwave stove top light did not work. Changed the bulb and it still did not work. Contacted RC Willey about the problem. They swapped out the LG microwave with the same. Love the microwave but most of all the fantastic service we received from RC Willey.

Yes, I recommend this product

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Terrific microwave

Submitted by LeeH23 - 2/22/2019

Unit was easy to install to vent into the room even with uneven walls. One touch 30 second start and popcorn button are nice features. The finish truly is fingerprint proof unless your hands are really greasy and any minor smudge swipe right off.

Yes, I recommend this product

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Great microwave

Submitted by Nickmick98 - 2/22/2019

Great microwave. Only complaint is that in this day and age theres a 50watt halogen bulb and not a led alternative

Yes, I recommend this product

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Good microwave but some design flaws

Submitted by ejpbowie - 2/2/2019

I would be interested if LG would explain why the viewing window was changed. Unfortunately I didnt read these reviews before replacing my previous LG microwave with this one. Also it was extremely annoying that my old LG LMV1813ST which lasted 8 years had three screws in the top and this model which is the same width has two screws in different locations required new holes to be drilled in the cabinet. I purchased another LG expecting the same features and an easy installation and was disappointed. Also the previous microwave had two lights over the stove and this only has one.

No, I do not recommend this product

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Very pleased with this microwave

Submitted by JRandyF - 1/28/2019

We purchased this to replace our 12 year old over the range microwave that died suddenly. I spent a few hours researching comparable products online and the LG seemed to be the best value and quality. I had no prior personal experience with LG but everything I had heard in the past and was seeing currently was very positive. I have been very pleasantly surprised at the improvements made over the last 12 years. The sensor cook is very versatile and accurate. I like the butter soften/melt button. The new black stainless steel has a good rich look. All in all I am kind of glad the old one went out.

Yes, I recommend this product

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Love all the features

Submitted by hummingbird lady - 1/27/2019

I bought this microwave and i love all the things it can do but most of all i like how quiet the fan is. The four speeds really make it nice.

Yes, I recommend this product

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Very Pleased

Submitted by NoCoTony - 1/26/2019

Replaced a Samsung. The LG looks good works well easy to operate good temperature levels. Well priced.

Yes, I recommend this product

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Light and Window Size

Submitted by Zelle - 1/21/2019

I am very satisfied with my purchase but I need a second light bulb for cooking and the window is too small or too high within the unit. I am 56 and I have to stand on my tip toes to see inside.

Yes, I recommend this product

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Great features

Submitted by Eric1515 - 1/16/2019

Bought one month ago with other appliances. Love the look.

Yes, I recommend this product

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Our New Microwave

Submitted by Ardeley - 1/16/2019

We are very happy with our LG Microwave. It is easy to use and to clean. I like the looks of the interior. Thank you for making an affordable product. Hope it performs as well as our last microwave-almost 15 years

Yes, I recommend this product

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Great microwave

Submitted by Ajayandana - 1/12/2019

I bought a microwave and it has worked wonderful and looks good.

Yes, I recommend this product

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Great design

Submitted by Jerrygent - 1/8/2019

I have LG TV LG DVD player and have found the equipment to be superb. I purchased an LG microwave based on my previous experience and have found that the quality continues from the electroncics not the food preparation area. I made an excellent choice and am most happy with the microwave.

Yes, I recommend this product

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Works well simple to use

Submitted by Homeboy - 12/31/2018

We replaced a Whirlpool and like this better only think negative are the in oven and below the unit lights are not as bright as our other microwave. We prefer brighter.

Yes, I recommend this product

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Bought 4 major appliances at once two need repair

Submitted by Jack103 - 12/24/2018

Purchased 5 year warranty on all 4 products. The microwave needed repair within one year. After a year and a half the refrigerator stopped cooling and there was so much trouble ordering from JC Penny it seems the warranty was cancelled. So two out of four with problems so far I wouldnt recommend purchasing.

No, I do not recommend this product

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One Great Microwave

Submitted by Davevg1 - 12/24/2018

Installation was easy was great instructions. We really enjoy using the product that has many very usable features. This holiday season the soften/melt function really came in handy for butter and cream cheese softening.

Yes, I recommend this product

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Not real happy

Submitted by Maureen52 - 12/22/2018

I bought this refrigerator because we wanted all matching black stainless appliances. I really wanted a freezer in the bottom like my previous one but it wasnt available. It is hard to reach inside the shelves and hard to see what is in there. When we put things in the fruit and veggie bins you can easily hit your head in the bottom of the freezer door. It looks nice but its not functional. Also the black stainless shows fingerprints and dust when the sun shines in

No, I do not recommend this product

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Good looking microwave

Submitted by Stonewolf Guy - 12/22/2018

We have it for two weeks now and love it. So far it is working as good as the one we own for 10 years till the magnetron blew out.

Yes, I recommend this product

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Beautiful appliance

Submitted by Jewelskay - 12/20/2018

Looks great. Learning what all can be done with this microwave. Missing my auto cook hot cereal setting which my last microwave had. So far so good

Yes, I recommend this product

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Submitted by Chasz0 - 12/19/2018

The only item we are not happy with is we are unable to see into the oven when it is cooking. The view is obstructed by the glass and when mounted above the range it makes impossible to see.

Yes, I recommend this product

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Great Look

Submitted by Sherry1946 - 12/18/2018

I bought this 2 weeks ago love it so far my old microwave didnt have a turn table so I really like this as it cooks more evenly.

Yes, I recommend this product

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Door problems

Submitted by lfelderman40 - 12/18/2018

Really a nice looking microwave but the door does not close properly. It must be forcefully shut sometimes several times until it is in the right spot before it will allow the unit to operate.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Design is all in the finish.

Channel your inner designer to create your ideal custom kitchen with the new LG Virtual Designer


Flawless new finish lets your style shine.

Deep yet brilliantly appealing, LG Black Stainless Steel Series brings an undeniable luster to kitchens. It elevates the traditional stainless steel look that's become the standard in today's homes with a satin-smooth, warm and sophisticated finish-a timeless expression that pairs beautifully with any style or color.


EasyClean®

With the new EasyClean® interior, you can have quick and high performance cleaning inside and out without using chemicals.


QuietPower Ventilation System

With an Over-the-Range Microwave Oven, strong ventilation is key. That's why LG has created the QuietPower vent, which does the job quietly, without interrupting your life.


Senses Optimal Temperature for Fast Results

Sensor Cooking technology senses humidity levels within the oven and automatically adjusts cooking time and performance to help provide optimal heating performance.

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