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28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

Model # LFXS28968S

 4.5 out of 5 (211 Reviews)

Available in 2 Color(s)

Regular Price $2,969

Our Price $2,099

After Applicable Rebates

Rebate(s): $50

Our Price

$2,099

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Features:

  • 27.9 cu. ft. Capacity
  • PrintProof Finish
  • SmartThinQ® Technology
  • Door Cooling+
  • Slim SpacePlus® Ice System

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type French 3-Door
SmartThinQ® Yes
wi-fi Enabled Yes
Total Capacity 27.9
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
CAPACITY
Refrigerator (cu.ft.) 18.6
Freezer (cu.ft.) 9.3
Total (cu.ft.) 27.9
FEATURES
Energy Consumption (kWh/Year) 726
ENERGY STAR® Qualified Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Smart Cooling® System Yes
Multi-Air Flow Cooling Yes
Temperature Sensors 6
Fresh Air Filter Yes
Evaporator Yes
CONVENIENCE
Display Type Membrane / White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
Auto Closing Door Hinge Yes
LoDecibel Quiet Operation Yes
REFRIGERATOR
No. of Shelves 4 Split(3 Fixed+1Folding)
Folding Shelf 1
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector Tempered Glass
Crisper Bins 2 Humidity Crispers
Glide N' Serve® Drawer Yes
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (Clear)
FREEZER
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase Solid Drawer Base Yes
Drawer Divider Yes
Freezer Light LED Lighting
Freezer Handle SmarPull Handle
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Handles Matching Commercial Handles
Available Colors PrintProof Stainless Steel, Black Stainless Steel
DIMENSIONS / CLEARANCES / WEIGHTS
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 305 lbs. / 330lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
LIMITED WARRANTY
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
UPC CODES
UPC 048231794862

LG Spring Kitchen Bundle Rebate

  • Rebate Ends: 4/24/2019
  • Must be postmarked by: 5/24/2019
  • Description: Receive a 10% back rebate with purchase of qualifying 4-piece LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 5/24/2019.
  • Download Rebate Form

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2019
  • Must be postmarked by: 5/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 5/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (211 Reviews)

87% of reviewers recommend this product.

Submitted by Frank D - 3/22/2019

bought this 6 mo. ago and enjoy it every day. love the door features

Yes, I recommend this product

  • Features:
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Every thing you need

Submitted by Keith61 - 3/17/2019

Bought this refrigerator about a month ago. We had really tight dimensions. It was a perfect fit. Tons of room inside. Every thing works great.

Yes, I recommend this product

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Great Fridge

Submitted by Rudy956 - 3/2/2019

I have had this unit for about 6 months now and am really happy with it. The air filter service light just came on this morning and other than that Ive never had to touch a thing. Really roomy easy to use and itll chill anything you put in it very fast. On top of that it didnt drive my light bill through the roof despite being much larger than what it replaced. Cons? Only one Ive seen is that since the ice maker is internal to the fridge if you leave something that has a strong aroma garlic onions etc. in the fridge it will give the ice a trace of the flavor and smell. Its not undrinkable but I did notice it.

No, I do not recommend this product

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Cool

Submitted by DaiBach - 2/28/2019

I left my other LG refrigerator in the home I just sold - It was an opportunity to enjoy a newer model and this new LG is fabulous. Many added features with the same reliability and performance.

Yes, I recommend this product

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Good size great features

Submitted by Vox1 - 2/23/2019

Bought this a few weeks ago. Very roomy adjustable and the ice maker in the door appears to be a good design.

Yes, I recommend this product

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Noisy

Submitted by denbuchm - 2/1/2019

This unit was delivered and set up by Loews on January 29 2019. Everything seems to be working correctly. HOWEVER...the COMPRESSOR is louder that the old refrigerator was.

No, I do not recommend this product

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Great

Submitted by Artie fools - 1/30/2019

Very Happy great product great ice maker good space

Yes, I recommend this product

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Fantastic

Submitted by Maria9 - 1/27/2019

This is a pretty good refrigerator. I love the technology and I can barely hear the compressor. Amazing product thank you LG and LOWES

Yes, I recommend this product

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Great refrigerator

Submitted by La40167 - 1/27/2019

Lowes did a great job with delivery. Happy with this product.

Yes, I recommend this product

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Ice Machine Rules

Submitted by FloridaSooner - 1/25/2019

This frig is so roomy and holds so many items The best part is that you can SEE what you are looking for. The ice machine has cube and crushed ice plus H2O dispensing. There is a flat bottom - no fake insert drain which is great

Yes, I recommend this product

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Pretty early on - but impressed so far

Submitted by JRsFridge - 1/24/2019

Weve had the fridge for about a month now - it is very quiet except for one cycle but even that is not intrusive. The shelves are well made door shelves feel quite solid and the fruit / vegetable drawers glide very easily. The full width meat / deli drawer is good but would be better if it had some kind of adjustable divider. The freezer drawer is easy to operate and food items are very accessible. The ice / water dispenser opening is quite large enabling the filling of water bottles. My only complaint is the light only comes on when being utilized - would be nice if there were a switch to leave it on if desired. The ice cubes are small but well-formed - the additional storage tray in the freezer is a nice touch. We have had a lot of issues with refrigerators - this one at least for now seems to be very well built and delivering on its promise.

Yes, I recommend this product

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So much room

Submitted by Carolj123 - 1/23/2019

I bought this fridge about a month ago and it is performing very well. It is very quiet and I hardly notice any noise even when the ice drops. Very happy with the purchase

Yes, I recommend this product

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Great Features and Style

Submitted by davmayer - 1/23/2019

I bought the refrigerator 3 months ago and we absolutely love it. We upgraded from a side-by-side and the features and convenience on this refrigerator are just amazing.

Yes, I recommend this product

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Great features

Submitted by oregon317 - 1/22/2019

We bought this refrigerator the day after Christmas. Our old refrigerator had died. We had specific features we wanted and this model has all of them. We love the adjustable sliding shelf crushed ice slide out deli section.

Yes, I recommend this product

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Lots of room and many great features.

Submitted by ro062356 - 1/22/2019

Had it one month so far and no problems with it. This three door is huge.

Yes, I recommend this product

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REALLY like this fridge...with one exception...

Submitted by VailsMom - 1/15/2019

Really like this refrigerator exception to this is below. It has the excellent space configuration you would expect from a french door fridge. I like the in-door ice maker though living in FL means that it sometimes cant keep up. Ideally the ice maker should be emptied into the freezer drawer bin every night but I dont always remember. The upside is that the freezer bin holds a 10 lb. bag of ice which is a convenient design feature. I knew this would be an issue when we purchased but I much preferred this to the inherent problem with the other designs which brings the ice maker into the body of the refrigerator and takes up a lot of available space. There is a design/functional flaw however. Pictures and video are attached. The left-hand door has a hinged mullion more correctly an astragal which by means of a spring-loaded pin riding into a grooved guide at the top of the door covers and seals the center gap between the two french doors. For some reason this spring-loaded pin frequently allows the astragal to close in the open position so that the gap between the doors is uncovered. Generally speaking this happens when the left-hand door is closed too hard or too quickly. Unfortunately it is not obvious when this happens and the alarm bell does not sound when this happens so hours can go by with this large slot open in the front of the fridge. We have learned to check EVERY SINGLE TIME we use the refrigerator and to warn our adult children or other visitors. You can sometimes hear the astragal pin click when it closes incorrectly. We are still under warranty and the problem does not seem to get any better so I will contact LG to see how the problem can be addressed. Another issue I have is apparently true across the entire market but I havent research extensively so I could be in error. The refrigerator/freezer temperature displays only show the temperature at which you have SET the appliance. There is no function which allows you to see the temperature at which the refrigerator is OPERATING. I suppose its handy to know the temp you have set but it would be MUCH more useful to know the actual temperatures the refrigerator and freezer are producing. This would also demonstrate to users how much the temperature drops when doors are opened for a length of time or when room temperatures are higher than normal. Im mystified as to why this isnt an available feature...oh wait. Could it be because it would then be clear if the appliance isnt working as desired/required/promised?

Yes, I recommend this product

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Great features

Submitted by Careful Shopper - 1/8/2019

Only had it since end of November but so far I am pleased with performance and appearance.One thing is sometimes I find water on the tray under the water/ice feature on the door. The instruction book does state that can appear while refrig is defrosting. I think the design should have a small well and cover for the water to go in case you are not home for awhile to dry the area. This would not deter me from purchasing the product.

Yes, I recommend this product

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Great space an features

Submitted by Debbie 73 - 1/7/2019

Im so happy with this refrigerator replaced with a Samsung an had nothing but problems with it

Yes, I recommend this product

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Looks great

Submitted by Bent Nail - 1/7/2019

Have had the refridge for 1 month now and very happy it looks good on outside with little issue of fingerprints inside loaded with space and the LED lighting is certainly an improvement from our previous refridge. Only downside is the small ice maker previously i could fill a small cooler right from the door this refridge has small capacity so it is needed to store ice in the lower freezer compartment in advance. There is option for ice maker in freezer also maybe i should have elected.

Yes, I recommend this product

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Great looking appliance with creative features

Submitted by tombon - 1/6/2019

Had the refrigerator for a few weeks - came with a broken ice cube tray - but that has now been fixed.

Yes, I recommend this product

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Disappointing customer support

Submitted by Waiming - 1/2/2019

Product Quality: The french door has a design flaw. The insulation flap on the left French door has a springy knob at the top which is supposed to catch the rail and close itself when you close the French door. But the spring is too soft that most of the time the knob is not able to catch the rail. As the result the insulation flap wont close causing leaks and condensation problem. Also the ice melted in the ice maker forming big ice lump which cannot come out from the dispenser. Customer Support: People at the call center are quite knowledgeable and polite. They are personally willing to help. However they are not able to accomplish what they promised after the call ended. This happened three consecutive times. They suggested and promised to send me a new insulation flap to arrange a technician visit to call me back. None had happened. I am very tired of keep calling and explaining the problem again and again. But will still try no other way. Avoid LG refrigerators at least for a few years until they improve their product and most of all their customer service.

No, I do not recommend this product

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Love the space

Submitted by LeeLH - 12/29/2018

Going from a side by side to French door was a great change. Love the space and the fact the icemaker doesnt take up a lot of refrigerator space.

Yes, I recommend this product

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I absolutely love this refrigerator

Submitted by K Johnson - 12/28/2018

We purchased this refrigerator to replace a contractor 2 door refrigerator. We purchased this same fridge for our prior home 2 years ago. It is a very efficient running refrigerator provides plenty of storage in it for everything you need to keep refrigerated. Would purchase again if we end up moving again.

Yes, I recommend this product

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Lots of room so happy with this fridge.

Submitted by Littleroo76 - 12/27/2018

Love everything about this fridge except the handles. Seem to be very thin.

Yes, I recommend this product

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Gret Frig

Submitted by Rob771 - 12/20/2018

Lots of space. Had a side by side when i moved in and hated it. This gives me lots of space to cook for extended period of times or lots of left overs

Yes, I recommend this product

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We really like our new refrigerator

Submitted by Sandy617 - 12/11/2018

Wife has said seal times what a great choice this was and we enjoy everything about our new refrigerator

Yes, I recommend this product

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Pleased so far

Submitted by Jenlou - 12/8/2018

Weve had this for 6 weeks. Love the bright light. Can see everything. Very quiet compressor. We did not hook up the ice maker because we do not want the noise of that. Wish there were more space for tall bottles. That is a big limitation for us. The ice maker in the left hand fridge door makes the plastic holders in front of it too narrow to hold everything but spices.

Yes, I recommend this product

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A fine unit

Submitted by Stvr - 12/3/2018

The fridge is good value for the price paid. Hopefully lasts longer that our GE side by side which only lasted 12 years. Id say about the only thing negative is the water dispenser abruptly stops with a noise when released and occasionally we what sounds like water dripping inside the unit but have not noticed any moisture inside or outside. Im thinking perhaps it has to do with the ice maker. Other than that we really like it.

No, I do not recommend this product

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Great refrigerator

Submitted by DrewMac - 12/3/2018

Just bought this 3 weeks ago and I am very pleased. WiFi connectivity is not very useful other than telling you the door is open.

Yes, I recommend this product

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very attractive

Submitted by Funteach - 11/27/2018

We are very happy with this purchase. It has a very large storage capacity. It makes ice quickly and it is great that there is a storage bin in the freezer to store additional ice. The long storage drawer is nice but in my previously owned LG refrigerator it was a little deeper but this drawer still comes in handy. I was so delighted to have my new refrigerator for all my Thanksgiving goodies.

Yes, I recommend this product

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Good Refrigerator Fair/poor Smart Functions

Submitted by gnews24 - 11/26/2018

The refrigerator has functioned flawlessly. The ice maker is sufficient for our needs The interior design is functional and has met our needs. The only complaint I have is the Smart Function LG SmartThinQ. We are seasonal residents and had thought that the remote functions would tell us the actual temperature in either the freezer or refrigerator. It does not it only displays the setting the desired temps. I can find out how many times the door has been opened it thats of any interest. It will send us some error codes if there is a failure which might be of interest. But if there is a power failure and I want to know how what temps were reached when the power came back on to determine if the food is spoiled no such luck. With other brands having real temps and even interior cameras to see whats in stock Im really disappointed in the lack of features from a top line brand such as LG.

No, I do not recommend this product

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Great storage

Submitted by Amandah13 - 11/25/2018

Ive owned it for about 3 weeks so much storage in the fridge and freezer. Very happy with my purchase.

Yes, I recommend this product

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Submitted by biancamax - 11/25/2018

Happy with my LG refrigerator. Have lots of room on top and freezer is well designed.

Yes, I recommend this product

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So far so good

Submitted by flcatlady - 11/21/2018

Ive only had my refrigerator about 2 weeks and I love it. I did remove the moveable shelf since it didnt work for us but once I did that I found a place for everything. It is so much quieter than refrigerators my friends own and dispenses water and ice even crushed really fast.

Yes, I recommend this product

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LFXS28968S Refrigerator

Submitted by Mickey47 - 11/14/2018

Just moved to another state. My other LG fridge I had to leave behind which was 8 years old and I just loved it So I had to buy other one I missed it so. This is even bigger and much nicer. Love the pull out drawer water and ice machine. Love the double doors for getting food platters and trays in. Its great

Yes, I recommend this product

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Submitted by Tim Ra - 11/10/2018

It cools great and looks great but every so often I have to bump it to stop it from rattling

No, I do not recommend this product

Great product/buy

Submitted by Specsman - 11/10/2018

Chose LG after month of looking at specs and all other manufacturers. It has performed quietly cleanup is easy and looks great.

Yes, I recommend this product

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Submitted by Lorri73 - 11/4/2018

I love my frig except disappointed split shelf could only go on right side. Wish one or two of shelves would slide

Yes, I recommend this product

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Submitted by nxsoren - 11/3/2018

Love the SPACE The door ice cube make leaves lots of shelf room. Cant believe the SPACE in the freezer. the drawer provide good management of freezer space.

Yes, I recommend this product

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Lots of space

Submitted by Sue1234 - 11/2/2018

We purchased this about a month ago and are pleased with it. It is much quieter than our previous counter depth unit. We can fill our coffee pot with the filtered water in the door now too. I like the smaller ice maker in the door which allows for shelf storage inside. I wish the shelf storage on the right side was a bit more adjustable as tall wine bottles will not stand up and clear the shelf above.

Yes, I recommend this product

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What else could go wrong?

Submitted by No no Nanette - 10/30/2018

My first LG refrigerator had door closing issues. The flap on the left wasnt working. Store sent new door to fix the problem and that too wouldnt close. Then store sent brand new replacement. Now Ive had issues with water not shutting off sensor. I then called LG and they told me how to fix apparently Im not the only one with issues. too expensive for issues to keep occurring.

No, I do not recommend this product

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Great dependable machine

Submitted by K78333 - 10/28/2018

Been a LG fan for my appliances for years and so far have never been disappointed.

Yes, I recommend this product

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Looks great

Submitted by Vick204 - 10/23/2018

I bought this a few weeks ago and I love it I really like where the ice maker is

Yes, I recommend this product

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Only 3 complaints

Submitted by Gperson - 10/18/2018

The drawers are really nice especially the lower wide drawer. The in-door ice machine allows for more usable shelf space and the freezer down below is a good size and a must have. I have only three complaints and I hope LG is listening because they are obvious design issues that could have should have been addressed before selling these. 1. The doors are LOUD when closing and the right door doesnt close itself and stays just slightly opened if not pushed deliberately to close. Under the right door hinge is a plastic spring designed to keep the door closed tight but also hinders the closing process and stops the door from naturally closing. I removed it and the door closed naturally but not tightly so I added it back. A better hinge spring design is needed. 2. The shelves are sloppy and warp easily. They sag towards the middle even when empty. The center where two shelves join never stays connected and one shelf or the other drops lower at the center. I have to DUCT TAPE the two together to keep them from separating and sagging. The bottom shelf is a one piece design and it is solid and straight. 3. The door-shelves are in fixed locations. Many items do not fit as you cannot adjust the door-shelves up or down. All in all a very good fridge and even better if they fix the shelving and door issues.

Yes, I recommend this product

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Accessible

Submitted by Benny2 - 10/18/2018

Easy to store and retrieve items in both compartments

Yes, I recommend this product

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Great Appliance

Submitted by gb1951 - 10/15/2018

Thoroughly enjoying my new refrigerator. It is very roomy and so easy to see everything we have without having to dig through clutter. Love the slim ice maker feature.

Yes, I recommend this product

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I very disapointed

Submitted by stephsun 1 - 10/15/2018

We have only owned it 6 mouths and itis already broken.

No, I do not recommend this product

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Submitted by tysoy - 10/9/2018

I bought this ref on Sept 19th and the ref did not cool enough. The coldest it got was 50. The technician said the fan might not be working. They finally replaced the defective ref and gave us a another one. It now works fine. We had the other one for 3 weeks and our food got spoiled...It was not a good experience.

No, I do not recommend this product

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Sucks

Submitted by J pink - 10/6/2018

We had it replaced about 10 days after purchasing. The thermostat was bad and the replacement fixed that issue but not the other. The left door slams shut and the center flap stays straight. Additionally we have contacted multiple times both LG and Best Buy and have not had a reply back.

No, I do not recommend this product

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Our New LG Refrigerator

Submitted by Cottage New Frig - 9/18/2018

Finally we have a refrigerator that you can find items without the fear of spilling something.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

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