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26 cu. ft. Smart wi-fi Enabled French Door Refrigerator

Model # LFXS26973S

 4.6 out of 5 (62 Reviews)

Available in 2 Color(s)

Regular Price $2,694

Our Price $1,897.20

After Applicable Rebates

Rebate(s): $50

Our Price

$1,897.20

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Store More.

Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Maximum Ice Production and Storage

Dual ice makers, dispensed from the door and located in the freezer compartment, produce large amounts of ice so you never run out. This extra ice storage helps ensure that you have extra ice on hand for those hot summer days or when entertaining large parties.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Fresher is better.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.

Features:

  • 26 cu. ft. Capacity
  • Slim SpacePlus® Ice System
  • Dual Ice Maker
  • Smart Cooling® System
  • SmartThinQ® Technology

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type French 3-Door
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Refrigerator (cu.ft.) 17.40
Freezer (cu.ft.) 8.80
Total (cu.ft.) 26.20
ENERGY
Energy Consumption (kWh/Year) 685
ENERGY STAR® Qualified Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Daily Ice Production (lbs) 6.0 lbs
IcePlus Production (lbs) 6.5 lbs.
Ice Storage Capacity (lbs) 2.5 + 4.0 lbs
Ice System Slim SpacePlus®
Dual Ice Yes
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Smart Cooling System Yes
Multi-Air Flow Cooling Yes
Temperature Sensors 6
Fresh Air Filter Yes
CONVENIENCE
Display Type Membrane / White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
Auto Closing Door Hinge Yes
Sabbath Mode Yes
LoDecibel Quiet Operation Yes
REFRIGERATOR
No. of Shelves 4 Split
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector Tempered Glass
Crisper Bins 2 Humidity Crispers
Glide N' Serve Drawer Yes
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (Clear)
FREEZER
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase Solid Drawer Base Yes
Drawer Divider Yes
SMARTTHINQ® SMART FEATURES
wi-fi Enabled Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
Smart Grid Ready Yes
SmartDiagnosis Yes
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Handles Matching Commercial Handles
All Available Colors PrintProof Stainless Steel, PrintProof Black Stainless Steel
DIMENSIONS / CLEARANCES / WEIGHTS
Depth with Handles 34 7/8"
Depth without Handles 32 3/8"
Depth without Door 27 3/4"
Depth (Total with Door Open) 36 7/8"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Door Edge Clearance with Handle 4 1/2"
Door Edge Clearance without Handle 1 1/3"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 284 lbs. / 316lbs.
Carton Dimensions (WxHxD) 38" x 73" x 36"
LIMITED WARRANTY
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
UPC CODES
UPC 048231797122

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 3/6/2019
  • Must be postmarked by: 4/6/2019
  • Description: Receive up to a $500 rebate with purchase of qualifying LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 4/6/2019.
  • Download Rebate Form

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 1/31/2019
  • Must be postmarked by: 3/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 3/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (62 Reviews)

93% of reviewers recommend this product.

Large Capacity

Submitted by concetta1 - 1/16/2019

I just purchased about 3 weeks ago and could not be happier with it. Love it

Yes, I recommend this product

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Great Features

Submitted by diane61 - 1/10/2019

We have only had this refrigerator for two weeks but I love it already. Great storage in refrigerator and freezer and so easy to get at. Two ice makers is a plus. I love that the shelves are adjustable and the door shelves very convenient.

Yes, I recommend this product

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Nice fridge

Submitted by Rad4 - 1/6/2019

Love the extra room where the ice maker used to be. Dont like how loud the doors close. Overall really like the appliance

Yes, I recommend this product

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Great features

Submitted by rrb9900 - 1/3/2019

We have had this for about 2 weeks now. The only issue is that when getting ice the ice sprays all over. It seems to be missing a piece near the end of chute. Will contact LG to see an update

Yes, I recommend this product

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Great for the price

Submitted by WayneC - 1/1/2019

While the unit it a good product for the price paid it does not measure up to the previous LG unit.

Yes, I recommend this product

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All of them

Submitted by tigerlady63 - 12/31/2018

It is just what I needed I am enjoyed the water and crushed ice

Yes, I recommend this product

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Looks great

Submitted by Joan Anne - 12/30/2018

I love my new frig. So spacious and easy access to everything. Also I can see all the food when I open unlike what I had before got buried in the back. I also like the bottom freezer.

Yes, I recommend this product

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MY DREAM

Submitted by yiayia - 12/29/2018

I love it. It is so roomy and easy to see inside. Love the beep when the door stays open. Everyone that sees it cant say nothing bad but that they would like to purchase one. Thank You LG

Yes, I recommend this product

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Great space

Submitted by Sarah A - 12/28/2018

So happy with this product. Great space and organization.

Yes, I recommend this product

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Unfreaking Believeable

Submitted by Beckdarlin22 - 12/28/2018

I bought this fridge mostly on the fact that it has 2 ice makers I needed that in my life The fridge is large as I was able to put all of my Christmas dinner leftovers and appetizers away which didnt last long anyway but good to know that we had the room The bottom freezer is very large Im sure it will be full of something. LOVE MY NEW FRIDGE

Yes, I recommend this product

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Easy access. Lots of room. Great ice

Submitted by Tmclarty - 12/23/2018

Really happy with this model style finish and all. We love it.

Yes, I recommend this product

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So much space

Submitted by Ashmcmahon - 12/23/2018

Loving our new refrigerator. Tons of room and the two ice makers are amazing

Yes, I recommend this product

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Love the room it has

Submitted by kathy17 - 12/21/2018

We have only had the refrig installed for a couple of weeks but I love it so far. It is very roomy with lots of storage. My only dislike is that the bins on the doors are not adjustable to the heighth that works best for me. I am tall 510 and I need to be on tip toes to see inside the highest door bin. I would like for it to be lower. I dont know how shorter people would deal with this.

Yes, I recommend this product

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Better than our Expectation

Submitted by Bob349 - 12/21/2018

We bought this unit two weeks ago and our biggest concerns was would it fit in our space. It did and we have more refrigerator and freezer space. With the features we feel we got our moneys worth. Our only issue is trying to get the Wi-Fi to work.

Yes, I recommend this product

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Submitted by husker11 - 12/18/2018

I am concern about after you using the water dispenser. There is a noise I have been hearing after using the water dispenser. I may have to call and have someone come out and check it out. Thanks

Yes, I recommend this product

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Submitted by azmtnruz - 12/17/2018

Originally bought a different manufacturers french door refrigerator but that refrigerator was very loud so exchanged it for this LG one since reviews seemed to indicate it was quiet and LG listed LoDecibel Quiet Operation. It is very quiet. Dual Ice makers is nice. Door bins on non-ice maker side are nice and big. I had to take out a shelf to allow 2 liter soda and gallon Gatorade and gallon Ice Tea bottles. Shelf positions are limited allowing more positions would of been better. I did not buy refrigerator because it had WiFi but since it has it I have played around with it the door push alarm on the LG ThinQ app is 10mins which seems like a very long time.

Yes, I recommend this product

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love it

Submitted by grapes7 - 12/16/2018

It was exactly what I expected. Quiet as a mouse and looks great. Never shows finger prints. Ice maker makes perfect cubes.

Yes, I recommend this product

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Submitted by Eggbert - 12/15/2018

I bought this product new on Labor Day and when installed I had problems off the back. Eventually my warranty fixed the issue this should not have been an issue in the first place.

No, I do not recommend this product

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We love this

Submitted by Shoshe - 12/14/2018

This fridge is silent huge and gives tons of ice. We have had it for 2 weeks and so far are thrilled. Connecting to the WiFi was a pain but Im not even sure what we would use it for.

Yes, I recommend this product

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Submitted by Ruben P - 12/11/2018

Great value for a great product. I would highly recommend to family and friends.

Yes, I recommend this product

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Great refrigerator

Submitted by Elisa76 - 12/11/2018

I absolutely love this refrigerator. It has so much space. And the double icemakers is a major plus.

Yes, I recommend this product

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Great features

Submitted by Jubie - 12/11/2018

I bought this a month ago and absolutely love it there is so much room and love the dual ice maker and that its nice and slim and doesnt take up half my top shelf

Yes, I recommend this product

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Great Fridge

Submitted by JMGE - 12/10/2018

It is a great upgrade to our kitchen. The finger print resistant feature really works and having 2 ice makers is really nice.

Yes, I recommend this product

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really roomy

Submitted by Barb 8237 - 12/10/2018

this is a very nice frig. Lots more room and deeper freezer space. The in door ice maker and extra icemaker in freezer dont take up much room.

Yes, I recommend this product

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love it so far

Submitted by marvjc - 12/8/2018

only has a few weeks and so far we love it and all its features. was hard because we were replacing a 25 year old hotpoit fridge and thought we wouldnt like the freezer on the bottom. no problem though. love it.

Yes, I recommend this product

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Second one delivered is great

Submitted by CLHB - 12/7/2018

Our ordered refrigerator was delivered in the morning. It was installed and loaded. By the afternoon it wasnt working - guess the computer died. Very frustrating. Had to wait a while for a new one - very inconvenient. But are very pleased with the new one so far. Hopefully it will not experience the same problem as the first one delivered.

Yes, I recommend this product

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Nice

Submitted by PPG2018 - 12/7/2018

I bought this a month ago so my experience is limited. But so far the refrigerator is quiet and has a lot of usable space.

Yes, I recommend this product

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We love it

Submitted by Kdxx - 12/6/2018

We bought it a month ago and what an investment. Great room stainless steel doesnt hold prints and spots as much. Excellent ice makers and I enjoy the technology with the wifi.

Yes, I recommend this product

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Lots of room compared to our old side by side.

Submitted by MisterZ - 12/4/2018

Bought it from Lowes just before Thanksgiving and had it only one day before the fan unit starting making noise LG support said it was a leveling problem but it only stopped making noise when the back of the unit was lifted and there are not any adjustments to rise the back of the unit After placing shims in the back the noise went away. The second day the unit had an error code and shut down. LG support sent a service man two days later and parts were ordered it took over a week for the parts to arrive and another 4 days to get a service call which got canceled due to a lack of manpower so tomorrow they promised to get it repaired If this is LGs quality I think Ill look else where for my next appliance buy We had a large dinner for Thanksgiving and all the left overs had to be thrown out because the unit failed and the left overs spoiled.

No, I do not recommend this product

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Submitted by tobedetermined - 12/4/2018

Bought this about a month ago great features at a good price. I especiallyl like the dual ice makers.

Yes, I recommend this product

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The features are excellent.

Submitted by Walt 61 - 12/4/2018

Our old fridge died and because of low inventory at dealerships we were hard pressed to find something. Never owned anything LG in the past but so far your product has performed beyond my expectations. Thanks for such a well lighted and easy to operate device. Hope I can say this after 15 or 20 years.

Yes, I recommend this product

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Spacious and well thought out.

Submitted by tmarsh350 - 11/28/2018

One month in were very happy with this refrigerator. There is more space than we expected and it is laid out very usably for us so we can see everything and organize more or less well.

Yes, I recommend this product

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Great use of space

Submitted by slltryon - 11/24/2018

Switched from a side-by-side to the french door. We are still getting used to where things go but love that the ice maker is in the door It leaves much more room in the body of the frig. We also love the additional ice maker in the freezer. In the summer time we go through a low of ice and werent going to get this model until the sales person told us about the second ice maker...SOLD

Yes, I recommend this product

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Great Quality

Submitted by Linday1955 - 11/24/2018

I love this Refrigerator. Every thing about is what i wanted.

Yes, I recommend this product

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Love the features.

Submitted by Cj3001 - 11/23/2018

We love the spaciousness of the refrigerator and the versatility of two ice makers. The external ice maker unfortunately doesnt work. The tech was out to repair it but it needs a new motor. Even with 14 guests for dinner we had plenty of ice

Yes, I recommend this product

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IS DOING THE JOB

Submitted by shorebird - 11/14/2018

since Ive only had this refrigerator for a month i would expect it to run/work smoothly as its supposed to. the configuration of the shelves isnt very conducive to tall containers such as liter soda bottles and the gold n serve drawer doesnt hold as much as the drawer in a similar one i had before this one.. My other one was replaced with this one after only 4 years so well see how long this one will continue to work as it should.

Yes, I recommend this product

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Undecided opinion

Submitted by Raymond2012 - 11/9/2018

I have had the refrigerator for two months and we are on our second service call.

No, I do not recommend this product

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Broke down after 3 hours

Submitted by JoeyPR - 11/8/2018

The refrigerator became extremely hot and expanded after 3 hours. The compressor failed and refrigerator was making loud noise. By expanding in messed up my cabinets. The store advised LG had to handle problem. Lg did not reply to problem for 4 days. I had to wait more than one week for a replacement. I didnt want the refrigerator because of the problem however the store didnt want to take it back and refund me. I had no refrigerator for over 1 week and my groceries got spoiled. No response ever from LG.

No, I do not recommend this product

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Very spacious

Submitted by Dfranks12 - 11/7/2018

I bought this a month ago and so far it has been great.

Yes, I recommend this product

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2 Icemakers

Submitted by Debbie2012 - 11/2/2018

Bought a few months ago. Love the 2 ice makers. Gives plenty of ice when have a big crowd. Storage is great Like the movable shelves. Also like the slim design of door ice maker. This 26 cubic feet model is perfect size for 2 people with plenty of room for large casserole dishes.

Yes, I recommend this product

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Great ice msker

Submitted by Jimmy 2018 - 11/2/2018

I have had this for about a month. We were surprise how space there is.We went from a 29 cubic foot to this 26 and I swear there is more room and of course the ice maker is awesome.

Yes, I recommend this product

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Submitted by jake77 - 10/31/2018

The fit finished and functionality are impressive. Good design and engineering and it shows.

Yes, I recommend this product

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Nice refrigerator

Submitted by micki56 - 10/30/2018

This refrigerator is a replacement for our older frigidaire one. love all the storage and the two working ice makers. Freezer is very spacious.Both drawers have ample space. very happy with my choice. If i changed anything it would be more and brighter lighting in the fridge itself.

Yes, I recommend this product

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Great Refrigerator

Submitted by JoJo1957 - 10/29/2018

We are so happy with our refrigerator. We have an LG washer an LG refrigerator are very pleased with both.

Yes, I recommend this product

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Better than expexted

Submitted by Abig - 10/29/2018

I was a bit skeptical with the purchase. Im glad l picked this brand. I works better than expected. I hop it lasts as long as the old one.

Yes, I recommend this product

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Great Features

Submitted by Vinnie1976 - 10/28/2018

We have only had for two weeks but the ice maker is awesome we never had so much ice.Tons of room inside and runs so quiet you dont know it is on.

Yes, I recommend this product

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Submitted by angie80 - 10/25/2018

ITS ONLY BEEN A WEEK GETTING IT BUT I REALLY LIKE IT.

Yes, I recommend this product

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LG stainless steel fridge

Submitted by Nascip - 10/21/2018

I bought this a couple weeks ago and Im very pleased with all the latest features.

Yes, I recommend this product

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Amazing amount of space

Submitted by Jmall - 10/15/2018

Just installed about ten days ago and this refrigerator has a huge bottom drawer freezer with a sliding rack and extra ice maker and a tremendous amount of refrigerator space since the ice maker is in the door two large vegetable/fruit drawers a full-width fresh food drawer. It also has three large and three small door shelves. So far we are well-pleased with our purchase.

Yes, I recommend this product

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Nice Refrigerator

Submitted by pburlison6 - 10/13/2018

I bought this refrigerator to replace a 12 year old Kenmore side by side. I love it It has plenty of room and is super quiet. The icemaker is in the door which is an excellent design. I looked at several models before buying this one. Most of the other models had ice makers that took up valuable shelf space. The second icemaker that is in the freezer section is a nice addition.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Store More.

Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Maximum Ice Production and Storage

Dual ice makers, dispensed from the door and located in the freezer compartment, produce large amounts of ice so you never run out. This extra ice storage helps ensure that you have extra ice on hand for those hot summer days or when entertaining large parties.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Fresher is better.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.

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