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LG Logo

21 cu. ft. French Door Counter-Depth Refrigerator

Model # LFC21776ST

 4.4 out of 5 (156 Reviews)

Available in 2 Color(s)

Regular Price $2,199

Our Price $1,595.30

After Applicable Rebates

Rebate(s): $50

Our Price

$1,595.30

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Fresher is better.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.


Peace of Mind

When you buy a refrigerator, you don't want to worry that it won't last. Because the Linear Compressor uses fewer moving parts and operates more efficiently, LG confidently backs the Linear Compressor with a 10-year limited warranty.


SAVE MONEY. SAVE ENERGY.

This ENERGY STAR® certified LG refrigerator exceeds new 2016 federal energy standards to positively impact your energy bill and your energy consumption.

Features:

  • 21 cu. ft. Capacity
  • Counter-Depth
  • Exterior / Interior Styling Package
  • 4 Compartment Crisper System

From the Manufacturer

Interactive Tour

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SUMMARY
Door Type French 3-Door
Refrigerator Type Counter Depth
Size (W x H x D) 35 3/4" x 69 3/4" x 30 1/4"
Freezer Type Pull-out Drawer
Color Stainless Steel
CAPACITY
Refrigerator 14.70 cu. ft.
Freezer 6.20 cu. ft.
Total 20.9 cu. ft.
FEATURES
ENERGY STAR® Qualified Yes (573 kWh/Year)
Multi-Air Flow Cooling Yes
Temperature Sensors 5
Linear Compressor Yes
Display Type Smooth Touch Control / Green LED
Temperature Controls Internal LED Touch Pad
Door Alarm Yes
LoDecibel Operation Yes
SmartDiagnosis Yes
Auto Closing Door Hinge Yes
Freezer Door Type Drawer
REFRIGERATOR
No. of Shelves 4 Split
Slide-Out Shelves 4
Cantilevered Shelves Yes
Shelf Construction Spill Protector Tempered Glass
Crisper Bins 2 Humidity Crispers / 1 Bonus Drawer
Glide N' Serve Drawer Yes
Refrigerator Light Premium LED
REFRIGERATOR DOOR
No. of Shelves/Bin 8 Total (5 Adjustable Gallon Sized)
Dairy Corner/Bin Yes
Door Bin Construction 2 Piece (Clear+Opaque)
FREEZER
Door Type Pull Drawer
Ice Maker 2.5 lbs / 2.7 lbs (IcePlus)
Drawers 2-Tier Organization
DuraBase Solid Drawer Base Yes
Drawer Divider Yes
Ice Bin Yes
Freezer Light LED
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Stainless Steel (ST)
Handles Matching Commercial Handles
SPECIFICATIONS
Dimensions (W case x H top of hinge x D with handles) 35 3/4" x 69 3/4" x 30"
Depth with Handles 30"
Depth without Handles 27 1/2"
Depth without Door 23 5/8"
Depth (Total with Door Open) 42 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90° with Handle) 44 1/4"
Width (Door Open 90° without Handle) 39 1/4"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Shipping) 333 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 33"
Weight (Product) 278 lbs.
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231783811

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (156 Reviews)

89% of reviewers recommend this product.

Love My LG

Submitted by Betishere - 10/16/2018

This LG came with my fifthwheel rv and Im absolutely pleased with looks and storage keeps everything fresh and so much storage space Onlyvthibg that was damaged was my ice tray and it probably was dealerships fault

Yes, I recommend this product

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Love all the space

Submitted by Shirl106 - 9/8/2018

I bought mey refrigerator a few weeks ago and love it

Yes, I recommend this product

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Refrigerator/freezer odor

Submitted by spratt3813 - 8/27/2018

I agree with an earlier review the ice smells and tastes terrible. I am going to stop using the automatic ice maker. I also think the overall refrigerator/freezer has an odor even though I clean it and put baking soda boxes in both areas. Anyone else having this issue or know of a solution?

Yes, I recommend this product

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Good refrigerator with some awkward features

Submitted by geoff11 - 8/19/2018

This is a good refrigerator so far that cools reliably and is fairly convenient in terms of storage space. There are a few awkward features: the refrigerator drawers need to be a bit taller the full-width crisper drawer cant be opened without opening both exterior doors the drawers cant be pulled all the way out to access items at the back the is a lip on the storage bins in the door that makes it difficult to use the full depth of the bins. I have occasionally had a problem with small quantities of milk or juice freezing if they are placed too close to the cold-air inlet in the refrigerator.

Yes, I recommend this product

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Awesome

Submitted by Coldfoodnow - 8/15/2018

This is a sleek quiet sexy wonderful refrigerator

Yes, I recommend this product

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Perfect Size

Submitted by SBudd - 8/15/2018

We bought this unit after returning a normal depth one. It fits perfectly into our galley-style kitchen with its Counter-depth feature. We love the size and configuration of the shelves inside plus with the ice-maker being in the bottom it allows for more space in the top. The only drawback is there is no water in the door but with small children around that can become a problem to keep clean. This LG Refrigerator is perfect for our family.

Yes, I recommend this product

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Sleek looking refrigerator

Submitted by MAS16 - 8/14/2018

This is our first French Door refrigerator - it looks great in kitchen. Love the fact that there is a beep if you leave door open Wish a wine bottle fit on door. Like the fact that you can pull out or push in certain shelves to accommodate items. Wish the door didnt show fingerprints. The fruit/vegetable drawers are not deep - celery stalks wont fit in them. Like that there are three drawers for produce. Large meat drawer is great but requires opening both doors. Read that many of these units have compressors that are failing after 3-4 years. Although they are covered by warranty the labor can run $300-$400. Hoping ours lasts a lot longer.

Yes, I recommend this product

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Vastly Improved

Submitted by Bierfam - 7/30/2018

Fourteen years ago we bought an early version of this unit. This new version is much superior. There is a more solid feel to the doors the interior light takes up less room and there is more space in the door shelves. There is one glitch: The notch at the rear of the ice tray seems to have no purpose or function and it allows an ice cube to fall through it to the bottom of the unit or the floor..

Yes, I recommend this product

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mostly great

Submitted by swassner - 7/24/2018

We have had this refrigerator for about a month and so far it has been excellent. It did take 72 hours to get to a stable 35 degree temperature that we wanted but it was down to less than 40 degrees by about 6 hours. We had read in the web that because the unit may have been stored/transported on its side we should wait up to 24 hours to turn it on. There was no mention of any wait time to turn on in the intructions and calling LG was not helpful with the first person giving us one answer and then a technical person another. We turned it on after a few hours and it seems to function well. this was one of the few models available without water/ice in the door which we didnt want because it decreases refrigerator storage space which is already lower in a counter depth unit. We didnt hook up the water and took out the large ice container. Keeping the freezer at zero degrees allows ice cubes in a tray to freeze quickly and we gain space. Unfortunately the stainless steel front doors show fingerprints but they come off easily. Last week we had to do some electrical work and turned off the power for 8 hours. The freezer kept the food very well. We took everything out of the refrigerator and put it into a with ice but the temp inside the refrigerator only rose to just above 44 and cooled down very quickly. The only negative is that the countertop depth doesnt allow for fruit and vegetable draws that are deep enough for large items and the three compartment setup doesnt allow for them to be inserted sideways. All in all we are are quite happy with the purchase. We bought it during a July 4th sale with about a 30 percent markdown

Yes, I recommend this product

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Clean lines fits counter depth perfect LED lights

Submitted by BColletti - 7/23/2018

Very happy with the purchase. Plenty of space for the two of us. Excellent product.quiet although you can hear the ice maker when it cycles out the ice not an issue to me. My issues: Ice maker will continue to produce ice unless you turn it off. i.e. could lead to ice spilling out of the tray. Minor concern about the door closing. questioning if it will last.

Yes, I recommend this product

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New refrigirator

Submitted by Anna Dreaming - 7/23/2018

We bought this about a month ago. It was one of the very few counter depth options that was available at a reasonable price. So far we really like it. The fridge part is spacious but the freezer part is pretty small. Freezing meal prep items or larger volume of sale items is not an option anymore. But it works for our small family.

Yes, I recommend this product

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Great features and looks wonderful in my kitchen

Submitted by Snoop1976 - 7/23/2018

I bought this about 2 months ago and am so happy I did Looks great and works great

Yes, I recommend this product

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A 3 door frig.

Submitted by Maroula - 7/20/2018

I bough it a month ago and I love it. Very specious good lighting inside. I am very happy I went for this model.

Yes, I recommend this product

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Just ok

Submitted by ILMS - 7/19/2018

Got this on sale at HD and as they say you get what you pay for. Construction is pretty shabby and as usual customer support is lost in the translation

Yes, I recommend this product

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A few glitches but OK overall

Submitted by EW in VT - 7/18/2018

We bought this a few weeks ago and the first problem was that the max height to the top of the hinge shown in the specs as 69 3/4 was off on one side by about +1/4 inch. It rubbed the 70 inch cabinet opening when the installer slid it in but just makes it. We used the front leveler leg to jack up the other side to level. Second problem: the sensor arm on the ice maker did not come down at all and the ice maker was extremely slow in making cubes. We called our dealer and the technician resolved this today we hope by pressing the test button. If would be nice if that were mentioned in the manual saving us the inconvenience of poor ice production and ice cube overflow when we let it produce ice for three days to fill the bin. The interior layout is pretty good with the exception of the lowest shelves on each door. The larger shelves just above these for gallon containers come out a few farther and make it difficult to see and get at whats in the lower shelves. We like the clean exterior appearance and interior lighting and its a shame these glitches occurred or our rating would be at least 4.

No, I do not recommend this product

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Beautiful So Very Quiet

Submitted by HockeyMom0007 - 7/17/2018

I purchased this 3 weeks ago and to date cannot find one single thing to complain about Firstly its beautiful in the kitchen Secondly the amount of storage it has is unbelievable as I was concerned we would be losing space due to it being Counter Depth I was very wrong. And lastly we really cant hear if its running or not...its that quiet. TWO Big Thumbs UP on this purchase

Yes, I recommend this product

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Just what we wanted

Submitted by bella190 - 7/17/2018

We were limited in fridge choice by size and this one fits the bill. It cools evenly and efficiently. The freezer has tons of space and the ice maker works great. Love that some shelves are adjustable. The only downsides are that the crisper drawers are a little small and you have to open both fridge doors to access the slide and serve drawer.

Yes, I recommend this product

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Wondefully sized counter depth

Submitted by Sljones - 7/8/2018

I was initially worried about having a counter depth fridge. I thought it might not have enough room for everything. But this fridge is so well designed that I have never worried about space. If you are looking for a counter depth fridge look no further

Yes, I recommend this product

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Looks nice is quiet overall.

Submitted by Dbmichigan - 7/8/2018

Although the compressor is quiet I do hear a high pitched ring. I think it is because it is a high tech compressor. The white handle on one drawer has a couple of brownish splotches on it. I have had no success with removal. I think the splotches are inherent to the plastic. I do like the overall size and storage capacity.

Yes, I recommend this product

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Great fridge

Submitted by Missyjane - 7/7/2018

So far we like this fridge. Had a problem at installation where the installers left too much water line behind the fridge and it kinked and wasnt making ice. Once we figured it out problem solved. Just wish the stainless steel finish came in a fingerprint-resistant finish

Yes, I recommend this product

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Love that refrigerator

Submitted by jojolucia - 7/4/2018

I have never owned anythig from LG before but because of my new refrigerator I now have a LG dishwasher. I am so pleased to have both...

Yes, I recommend this product

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Submitted by GigiBridget - 6/27/2018

Great looking and excellent storage--only issue no water filter for the ice maker.

Yes, I recommend this product

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Submitted by Trabo - 6/26/2018

just purchased the frig but have enjoyed it so far. can hardly hear it running

Yes, I recommend this product

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Submitted by jackie2 - 6/24/2018

Very easy to see whats inside. Harder to store larger items. Very noisy. Outside cleans easily.

Yes, I recommend this product

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Great style

Submitted by Eskimoskin - 6/23/2018

I bought it for my new home. I love the design. It fits my modern kitchen perfectly. Its spacious for a counter-depth fridge.

Yes, I recommend this product

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Counter depth for looks only hope I get skinnier

Submitted by Raynaldoray - 6/20/2018

I wanted to get an appliance that would have form and fashion as well as functionality and expected that from my recent purchase of an LG French door refrigerator. It meets the form and fashion beautifully makes the kitchen and counter depth blends well. But cant really pack it in with food. The shelves are shallow and I would need to carefully shop for food and packaging has to be a concern. The ice maker is great and not too noticeable loud. Door shelves are great for the drinks and liquids which I get a lot off. I cant have my big holiday cake and eat it too literally and figuratively.

No, I do not recommend this product

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We like the french doors and the adjustable shelve

Submitted by marksweetbriar - 6/19/2018

We like the french doors in the front of the unit and the adjustable shelving inside the unit ... also like the digital readout of temps and such.

Yes, I recommend this product

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LG refridg

Submitted by Needa - 6/17/2018

So far I love it.....easy to keep clean and I can see everything in it with ease.

Yes, I recommend this product

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Intelligent Refrigerator

Submitted by JPShopper - 6/16/2018

I am enjoying all the features especially the adjustable shelf . It allows me to put large containers on the shelf when needed and reverts back to a full shelf to store smaller items. It beeps when the door is left ajar too long which is perfect for my husband who gets a beverage and never fully closes the door. I also like the adjustable drawers in the freezer which enables me to put frequently used things like ice cream in easy reach. Love this refrigerator.

Yes, I recommend this product

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Refrigerator LG

Submitted by The Handyman - 6/14/2018

So for so good with refrigerator like the bottom ice maker freezer. Hope this continues with making ice keeping up with useage

Yes, I recommend this product

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Outstanding addition to our kitchen

Submitted by Clip48 - 6/12/2018

Our old refrigerator of 12 years finally gave up. My wife and I started shopping and the moment she saw the LG she said this is it. The counter design and the interior features were exactly what she wanted.

Yes, I recommend this product

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Good Choice--as expected

Submitted by gene43 - 6/9/2018

This refrigerator is quiet and very functional as well as convenient in the setup of the interior shelves and drawers.

Yes, I recommend this product

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Works like a well-oiled machine

Submitted by SandyGirlz - 6/8/2018

Ive had my fridge for about 6 weeks now and its wonderful. Everything has been great. A little surprised about the square shaped ice cubes -- an interesting surprise. Took a minute to figure out the what side to put what items on based on what was used most frequently but I got like I want it now. Excellent product.

Yes, I recommend this product

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Love the counter depth look

Submitted by Shoshi - 6/5/2018

We used to have a monster frig that fit everything but the kids are grown and we wanted to eliminate having the refrigerator jut out into the kitchen beyond the counters. This does the trick. Takes some getting used to having less storage depth space but for a small family it looks much better and is functional.

Yes, I recommend this product

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Better than expected

Submitted by billyBrey - 6/4/2018

Got a great deal at Best Buy...this fridge is perfect counter depth.

Yes, I recommend this product

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Counter-depth French door nice addition

Submitted by M Suzanne - 6/4/2018

The counter-depth French door refrigerator is a nice addition to a remodeled kitchen. The black stainless steel looks very nice with the cherry-toned cabinets. Refrigerators are the biggest appliance in any kitchen

Yes, I recommend this product

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Looks great works great.

Submitted by MemphisMILions - 6/2/2018

So far so good like the finish. I wish the bottom drawer in fridge was two so you wouldnt need to open both doors to access. The small drawer in the middle is kinda odd two bigger veggie drawers would be better. Not sure why the shelves are on tracks to slide in and out maybe Ill see why one day. Dont want to sound negative its a nice appliance. Hopefully it will last.

Yes, I recommend this product

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Submitted by Chutt - 6/1/2018

Great quality for the money. Bought a month ago and enjoying a lot

Yes, I recommend this product

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Very convenient

Submitted by Swissmargritli - 5/31/2018

I like the space The doors and the freezer are easy to open. Still wish it would have come in off white to match my decor.

Yes, I recommend this product

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Good sizE

Submitted by Jory - 5/31/2018

I like everything except the shelve s on the door so are not very adjustable and the widest one is on the left we keep milk on the right because I think is the most frequently needed item. Also temperature varies more than our old frig in different places in the inside.

Yes, I recommend this product

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Good value

Submitted by Mark in Madison - 5/30/2018

This is a pretty no-frills refrigerator. It has adequate space and organization. The storage on the doors is particularly well done. The freezer does its job but is a bit cramped and the lower section is laid out a bit strangely so its hard to organize. The ice maker works well.

Yes, I recommend this product

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Roomy

Submitted by tkruse11 - 5/25/2018

We purchased this 3 weeks ago very roomy for a cabinet depth refrigerator. Compressor runs very quiet. Ice maker produces ice very quickly.

Yes, I recommend this product

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Nice design - meets our needs well

Submitted by Midwest user - 5/23/2018

Have beeen using for almost a month now. Appreciating the spaciousness without the depth of our previous fridge. Interior design well thought out with several crisper drawers movable shelves and good capacity freezer. One small criticism: Leveling feet in front were not retractable enough to allow moving the fridge on its rollers without scuffing the floor. Had to lengthen the mounting bracket holes so the feet could be retracted farther eliminating the dragging. This is something that should have been checked and corrected at the factory.

Yes, I recommend this product

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LG has a winner fridge

Submitted by Col Don - 5/23/2018

Just got our LG refrigerator and we love it Double French doors with freezer on bottom. Works perfectly and the ice maker is quick and easy. I recommend it. Only catch is that our fridge magnets wont work on stainless steel.

Yes, I recommend this product

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Very good refrigerator.

Submitted by David JF - 5/19/2018

Excellent. Quiet. Cold. Have yet to hear a sound. But it did go on sale for $400 less the week after our purchase.

Yes, I recommend this product

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Easy access

Submitted by wombat22 - 5/14/2018

Love the look and the counter depth. Very quiet and seems even cooling. Wish was magnetic stainless steel only real missing desired feature.

Yes, I recommend this product

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Compact but plenty

Submitted by Kylie13 - 5/11/2018

We bought this because of its sleek design reputable brand and didnt want to tie up space with an ice maker and water dispenser in the front. Love the layout and that its also counter depth. We were worried it wouldnt have enough space but its perfect for two or a well managed fridge.

Yes, I recommend this product

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So far so great

Submitted by llbt - 5/7/2018

We are really enjoying this LG refrigerator and it has all of the features we wished for. Due to timing on our part it is not yet fitted into our new kitchen but we are expecting no problems. It runs a bit louder than our last refrigerator this is the only reason for 4 stars in stead of 5.

Yes, I recommend this product

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style and convenience

Submitted by Nancy2018 - 5/7/2018

i have had my LG counter depth in service for a month and am enjoying its appearance and convenient inner arrangement. Our kitchen is a new build and a counter depth is perfect for the space it occupies. I do not miss any of the interior space of a traditional refrigerator except that the veggie drawers are a little shorter. updated compressor makes an interesting sound but it is soft and not annoying. Enjoying my purchase.

Yes, I recommend this product

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Good but not great

Submitted by appliance buyer7788996 - 5/6/2018

We bought this a little over a month ago and are overall ok with the purchase. We had a side by side so this new configuration takes some getting use too. Even though it was rated as the same internal space...it feels much smaller. But Im getting use to it. I like how I can see all the food and things dont get jammed into the back. Also it seems a very consistent temperature the produce is not freezing if it accidentally gets pushed to the back...so we like that. It is louder than I thought it would be and the right door doesnt close very well. The door not closing is really our biggest issue. I feel ok about out purchase but Im not jumping for joy do to the door issue.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.

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About Us

What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Fresher is better.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.


Peace of Mind

When you buy a refrigerator, you don't want to worry that it won't last. Because the Linear Compressor uses fewer moving parts and operates more efficiently, LG confidently backs the Linear Compressor with a 10-year limited warranty.


SAVE MONEY. SAVE ENERGY.

This ENERGY STAR® certified LG refrigerator exceeds new 2016 federal energy standards to positively impact your energy bill and your energy consumption.

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