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LG Logo

Top Control Smart wi-fi Enabled Dishwasher with QuadWash

Model # LDT7797BD

 4.7 out of 5 (48 Reviews)

Available in 3 Color(s)

Regular Price $1,209

Our Price $895.10

After Applicable Rebates

Our Price

$895.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Think you have to check on the dishes" Think Again

LG smart dishwashers come with SmartThinQ® technology built-in, so you can get smartphone notifications when a cycle is complete. That means less waiting and more time to yourself. You can even check on the cycle status with voice commands using the Google Assistant and Amazon Alexa, so you don't have to lift a finger.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 44dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • SmartThinQ® Technology
  • LoDecibel Operation (44dB)
  • LED Tub Light
  • Height Adjustable 3rd Rack
  • Glide Rail (Upper)

From the Manufacturer

Interactive Tour

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SUMMARY
Handle Design Towel Bar Handle
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Cup Rack Yes
Stemware Holders Yes
Fold Down Tines Yes (Full Fold on Upper & Full Fold on Lower)
BPA-Free Nylon Coated Racks and Tines Yes
Rack Handle Yes (Upper/Lower)
Glide Rail Yes (Upper)
EasyRack Plus System Yes
Height Adjustable Upper Rack Yes (One Touch; 3 Level)
Height-Adjustable 3rd Rack Yes
STYLE AND DESIGN
Control Panel Location Top
Electronic Controls Hidden SmoothTouch Controls with LED Display
SignaLight Cycle Indicator Lights 3
Time Remaining Indicator Yes (LED)
Tub Material NeveRust Stainless Steel
Tub Light Yes
Handle Matching Commercial Handle
Available Colors Matte Black Stainless Steel, Black Stainless Steel, Stainless Steel
PrintProof Finish Yes (only LDT7797BM & LDT7797BD)
FEATURES
QuadWash Yes
Inverter Direct Drive Motor Yes
LoDecibel Quiet Operation 44 dB
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start, Control Lock, Night Dry)
No. of Spray Arms 3 (Top, Upper, Lower)
SenseClean Wash System Yes
Vario Wash Yes
Detergent and Rinse-Aid Dispenser Yes
Hybrid Condensing Drying System Yes
End of Cycle Indicator Beeper + END Indication on Display
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
Tub Insulation (Damping Sheet) Yes
Sound Absorbing Material (felt), Base) Yes
BPA-Free Nylon Coated Racks and Tines Yes
Anti-Bacterial Treatment (Sump, Inner / Outer filter, Drain pump case, Drain hose) Yes
Balanced Door Yes
Multi-Level (5) Water Direction Yes (Top Nozzle (Down), Upper Nozzle (Up/Down), Lower Nozzle (Up/Down)
3-Stage Filtration System Yes
SmartThinQ® SMART FEATURES
wi-fi Enabled Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
Cycle Complete Notification Yes
Monitor Cycle Time Yes
POWER RATINGS
ENERGY STAR® Qualified Yes
CEE Tier 1
Energy Use (kWh/Year) 258 kWh
Water Factor (WF) 2.8
DIMENSIONS / CLEARANCES / WEIGHT
Product Dimensions (in) (W x H x D) 23 3/4" x 33 5/8" x 24 5/8"
Product Weight (lbs) 86.2 lbs
Depth with Door Closed with Handle (in) 26 7/8"
Depth with Door Open (in) 50 1/2"
Carton Dimensions (in) (W x H x D) 28" x 34 7/10" x 29 3/5"
Clearances (W x H x D) 24" x 33 1/2" x 24"
Shipping Weight with Carton (lbs) 99.5 lbs
LIMITED WARRANTY
Labor 1 Year
Parts 1 Year
Control Board and Rack Parts 5 Years
Direct Drive Motor 10 Years
Stainless Steel Door Liner or Tub Lifetime
UPC CODES
UPC 048231022200

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (48 Reviews)

91% of reviewers recommend this product.

Awesome addition to the kitchen

Submitted by jimdd965 - 9/20/2018

Great dishwasher easy to install runs amazing enjoy the downloadable cycles. Only thing I would change is the 10 year warranty sticker takes away from the sleekness of the look of the dishwasher.

Yes, I recommend this product

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whisper quiet beautiful led lighting

Submitted by minpindad - 9/3/2018

Bought all new LG Black stainless appliances Love them all

Yes, I recommend this product

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Great Features

Submitted by mahaw - 8/27/2018

I bought this and I am getting it installed next month. I recommend to purchse the extended warranty for product

Yes, I recommend this product

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99 in love with my new dishwasher

Submitted by Lindad48092 - 8/25/2018

I have had this now for almost two months. Most of the items I really like but I dont like the fact of the horrible odor. If you dont wash your dirty dishes in a day or two it stinks to where it almost gags you when you open the door. I live alone so I only run the machine once a week. I find that I have to go through a rinse cycle to avoid this. My son has a dishwasher that also has inside and it does the same thing.

Yes, I recommend this product

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Love it

Submitted by dmaeo - 8/15/2018

I have been using this for about a month. Really cleans great and I love that top rack. Not only did I recommend this to a friend he bought two for his very large kitchen. Havent used the smart feature yet but will try that out soon.

Yes, I recommend this product

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Great features

Submitted by Sandy Sawasy - 8/14/2018

This was installed in a Renovated Condo. It is quiet and works very well.

Yes, I recommend this product

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Everything I ever wanted in a dishwasher

Submitted by BJFox - 8/7/2018

Ive had this dishwasher for about a month and I have loved it from the very beginning I love the top rack for utensils and other flat type items and the other racks are so flexible to adapt to any type dish or pot or pan. The black stainless is beautiful to look at and fits in perfectly with my newly redesigned kitchen. It runs quietly and when using the rinse/dry aid the dishes come out sparkling and dry every time

Yes, I recommend this product

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Cleans well and quiet...Love the light

Submitted by jess98033 - 8/6/2018

I love how quiet this machine is. It cleans very well and when I open it a light comes on. Thats a really nice feature.

Yes, I recommend this product

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Great

Submitted by Jules410 - 7/16/2018

I bought this a few weeks ago. What a great choice. Not only great looking but super quiet and does a great job. I highly recommend it.

Yes, I recommend this product

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Easy to use

Submitted by Kitchen 2018 - 7/7/2018

Easy to use and is exceptionally quiet which is a big plus

Yes, I recommend this product

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Run very quietly

Submitted by Vida2 - 6/20/2018

Great features works smoothly easy to work with Performance and quality

Yes, I recommend this product

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Great unit.

Submitted by Operater - 6/9/2018

Well all four LG Pices are installed. The black stainless looks great. The dishwasher runs quite and does an outstanding job on the dishes. Easy to operate.

Yes, I recommend this product

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Cleans exceptionally well

Submitted by Oklongshot - 5/31/2018

I highly recommend this dishwasher. I love the interior light and third shelf. Very quiet and cleans great. I would buy it again

Yes, I recommend this product

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Believe half of what you read

Submitted by Joe In NJ - 5/14/2018

I purchased this product thinking it was one of the better dishwasher out there.. Shame on me for NOT reading the reviews. Its been 15 days since installed ran it three times and unit smells bad when you open door in between washes. RANK smell fills my kitchen ohhh and the WiFi wont work... Ive been waiting for two weeks for tech support for call back with answer. If you call be prepared to speak with someone who doesnt understand English and I cant understand her..looks good but smells bad and doesnt really dry your dishes. The 20 year old unit I removed worked better than this unit... so disappointed

No, I do not recommend this product

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Size third rack and stainless interior

Submitted by Papakea - 5/6/2018

I have just had all the changes made to my counter to accommodate the top of the door controls. It would have been nice to have been warned about a problem with counter overhang You would have thought a company the size of LG would warn you of the possibility of a problem

No, I do not recommend this product

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Extremely quiet

Submitted by Mathmomma - 4/29/2018

I purchased this dishwasher in February. My home is open concept and you cannot hear it in other parts of the house. Highly recommended.

Yes, I recommend this product

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Love the LED light

Submitted by MIKE COOPER - 4/20/2018

I purchased my Lg Quad Wash 4-6-18 and immediately fell in love with the modern styling and beautiful color Black Stainless It is so quiet while washing I dont even know I have it on

Yes, I recommend this product

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Great Features

Submitted by GHK6 - 4/15/2018

I bought this dishwasher a little over a month ago and am impressed at how well it cleans. I also love that it has a light and a top drawer for items with long handles.

Yes, I recommend this product

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Very quiet

Submitted by CRC76 - 4/15/2018

We have had this three weeks and cant be happier Now conversations can be heard in kitchen and in living room We really have to listen intently to hear it running. Great product from LG

Yes, I recommend this product

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Dishwasher Nirvana

Submitted by Rick 47 - 4/10/2018

We bought this a month ago out of necessity. Old dishwasher not performing well and draining water on the floor. The LG model fit all of the criteria we wanted in a new dishwasher: Black stainless steel extra 3rd rack good rep and reasonable price. We have been estactic about its performance. We only know it is running by the lights on the front panel. You cannot hear it easily. It has cleaned the dishes flawlessly. By the way there is not water on the floor when it is done.

Yes, I recommend this product

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Great Dishwasher

Submitted by Kaschgirl - 3/29/2018

The dishwasher is working wonderfully. Weve been using it now for several weeks and I have no complaints. Its sleek quiet and does a fabulous job cleaning the dishes. I highly recommend it.

Yes, I recommend this product

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Love it

Submitted by Buzz56 - 3/16/2018

We werent sure whether to spend the extra money to upgrade to this model but so glad we did Super quiet great quality very satisfied

Yes, I recommend this product

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Love it

Submitted by lenaanne27 - 3/13/2018

Have been using this for over a month now with no complaints so far. Love having 3 shelves. Easy to use.

Yes, I recommend this product

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Love light inside

Submitted by pegleg40 - 3/4/2018

Have found easy to load. Adjustable shelf is helpful. Needs to dry a little better.

Yes, I recommend this product

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Works Great Looks Great

Submitted by Savvy Shopper - 2/27/2018

What I like: Works great and is very quiet. My favorite feature is the adjustable top rack to accommodate tall items. I originally thought that the third thin rack at the top intended for flatware would not be useful as I prefer to use the flatware basket. I had planned to remove it but it turns out to be very useful for long pieces like spatulas wooden spoons etc. or other flat items small plastic lids. What I dont like: Cant tell time left in the cycle without opening the door and the long running time an issue with all the new dishwashers not only LG. Overall I am very happy with it.

Yes, I recommend this product

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Outstanding dishwasher

Submitted by Skeefer - 2/20/2018

Our LG dishwasher was installed three weeks ago. Dishes emerge sparkling clean the black stainless looks great and cleans easily. The third shelf allows space for small odd items without taking space in the other racks.

Yes, I recommend this product

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Submitted by TyTyTy - 2/20/2018

The ONLY reason this review is not a 5 is because my dishwasher took 3 months to get to my house. Other than that the dishwasher itself is freaking awesome. Love the design the quietness and all the great features it has to offer. The Smart ThinQ app that you can download that hooks up to the dishwasher through wi-fi is kind of neat. It basically tells you what cycle you selected on the dishwasher the time thats left and then it alerts you when the cycle has stop. Overall Im loving my new dishwasher.

Yes, I recommend this product

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You get your dishes clean well

Submitted by Aluka - 2/20/2018

This is first dishwasher we own that cleaned our cups from coffee and tea stains. Dishwasher is very quiet has intuitive user interface control and well cleaned dishes with dried food residue stored for two days before use cleaning cycle. Easy adjustable interior basket adding convenience of use.

Yes, I recommend this product

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Great dishwasher

Submitted by LittleJack - 2/15/2018

I have had this dishwasher for about a month. I love all the features that it has. It is VERY Quiet The only negative thing I have is I feel it doesnt dry has well. Still some water all over on the inside.

Yes, I recommend this product

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Submitted by matt63 - 2/10/2018

I bought this dishwasher 5 months ago. Its quiet and easy to keep clean.

Yes, I recommend this product

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Great features

Submitted by JackW2277 - 2/6/2018

We recently had our LG dishwasher installed and although we havent used many of the features much were amazed at how quiet and efficient if has been. There is ample space for dishes and I love love the top shelf although need to figure out the compromise between weird fitting things and my wine glasses.

Yes, I recommend this product

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Great Dishwasher

Submitted by prestone T - 2/5/2018

I bought this dishwasher a month ago and I am happy I did. It is very quiet and my dishes are really clean. Of course I am still learning all the features but so far so good

Yes, I recommend this product

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Great dishwasher

Submitted by Mama of Four - 2/5/2018

We have had our dishwasher for a few months now and we are very happy with our purchase.

Yes, I recommend this product

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Great features

Submitted by Herby - 2/5/2018

Quiet and well worth the money. Good features built well

Yes, I recommend this product

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Beautiful and Well Designed.

Submitted by Scuvell - 2/4/2018

We bought this LG dishwasher and love it. From pulling open the door and having the inside light up to the smooth glide of all the trays to the well appointed and foldable trays we are very happy.

Yes, I recommend this product

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Third rack

Submitted by Lois22 - 2/3/2018

I purchased this because of the third rack for silver. Love that option and also the many wash options. Usually I have not used a dry cycle to save energy but love that I can choose the option I want for each load would definitely recommend this appliance to friends.

Yes, I recommend this product

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Love it

Submitted by Cageos - 2/1/2018

Ive used this new dishwasher now for almost a month and love it Very quiet dishes are sparkling love the lighted inside compartment and all the other extra features Very satisfied

Yes, I recommend this product

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WOW Its quiet

Submitted by DennisPeace - 1/25/2018

This is the quietest dishwasher I have even seen Im impressed with how clean my dishes are just using the regular cycle.

Yes, I recommend this product

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Quiet and nice features

Submitted by AprilS - 1/24/2018

We recently replaced a dishwasher that came with out home and to say the least this one is so much better. Nice features and super quiet. If you have an open concept floor plan this is a must.

Yes, I recommend this product

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Beautiful and spacious

Submitted by jack47 - 1/7/2018

We had our LG refrigerator installed just before Christmas and are amazed at how much refrigerator space it has and how quiet it is compared to our previous refrigerator. The freezer capacity isnt as large but this isnt an issue because we have other freezers. Weve added a bin in the freezer section for extra ice because when we have company it doesnt produce enough even with the Ice Plus feature. My husband had to have the door-in-door and Im happy we chose this model because it has proven to be quite functional. I am thankful it has door alarms because the doors havent closed completely several times and we wouldnt have realized it otherwise. We are very pleased with our purchase and have received numerous compliments on how good it looks.

Yes, I recommend this product

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Beautiful with good features

Submitted by Gweny77 - 1/3/2018

Recent purchase but so far so good. Cleans well. Really like the light and option to night dry dishes. It is a nice looking dishwasher too. I have had LG in the past and been happy with it.

Yes, I recommend this product

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Good Value

Submitted by BeeGee22 - 12/28/2017

A few more dollars than other dishwashers that we considered but well worth spending a little more. Extremely quiet gets dishes super clean upper rack is adjustable.

Yes, I recommend this product

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Submitted by jbright457 - 12/28/2017

I brought my LG product about a month ago and I absolutely LOVE IT My dishwasher is very easy to use I loaded it up and its so quiet that it didnt seem like it on. The dishes came out sparkling clean In my opinion there is not a better dishwasher out there Great job LG

Yes, I recommend this product

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Excellent dishwasher

Submitted by KMILL74 - 12/17/2017

Love everything about this dishwasher Really like the internal light when open the door

Yes, I recommend this product

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Used 3 Times and It Failed.

Submitted by LE Paul - 12/12/2017

Washed dishes 3 times before it failed with a LE error code on Thanksgiving day with a full load of dishes. The LE error code indicates that the motor has failed. It has been nearly 3 weeks and the dishwasher has not been repaired because the service center is still waiting for parts that are on backorder. I asked LG and Home Depot to replace the dishwasher but they both refused.

No, I do not recommend this product

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Submitted by GBC1 - 12/6/2017

Wonderful product. Quiet. Beautiful finish. Im happy with it.

Yes, I recommend this product

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Enjoying our new DW

Submitted by Fathersteve - 12/5/2017

Our new LG arrived Nov 20 just in time for Thanksgiving. Really like some of the new innovations: the adjustable racks and especially the adjustable silverware ladle rack tucked into the top of the unit. GREAT to have a built in light feature although it shuts off too quickly and being able to flatten the prongs to load odd shaped dining ware is also a huge plus. There is an option with a 2 hour cycle which is now my favorite - until I find a shorter cycle: our model is impressively quiet next to tv area and you barely hear it running. Really like the black stainless finish. Have not seen this in the past. Stays cleaner looking than regular brushed stainless finish. Overall very happy with this dw. The only issue we had was the Costco 3rd party delivery issues. Would get a 5 star but I will reserve that for a 12 month plus trial run.

Yes, I recommend this product

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Super happy with this purchase

Submitted by MrsElla - 9/22/2017

Weve had this fridge for a couple months and are very happy with it We researched all the different brands and features and this one stood out to us We love the two top doors the ice maker with crushed ice option and there is lots of room in the bottom freezer. And it looks fantastic We were worried about fingerprints but you cant see them on the black stainless

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Think you have to check on the dishes" Think Again

LG smart dishwashers come with SmartThinQ® technology built-in, so you can get smartphone notifications when a cycle is complete. That means less waiting and more time to yourself. You can even check on the cycle status with voice commands using the Google Assistant and Amazon Alexa, so you don't have to lift a finger.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 44dB, this dishwasher is among the quietest dishwashers in its class.

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