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LG Logo

Top Control Smart wi-fi Enabled Dishwasher with QuadWash

Model # LDT5665ST

 4.4 out of 5 (48 Reviews)

Available in 4 Color(s)

Regular Price $879

Our Price $595.40

After Applicable Rebates

Our Price

$595.40

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Think you have to check on the dishes" Think Again

LG smart dishwashers come with SmartThinQ® technology built-in, so you can get smartphone notifications when a cycle is complete. That means less waiting and more time to yourself. You can even check on the cycle status with voice commands using the Google Assistant and Amazon Alexa, so you don't have to lift a finger.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 46dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • SmartThinQ® Technology
  • LoDecibel Operation (46 dBA)
  • EasyRack Plus
  • 15 Place-Setting Capacity

From the Manufacturer

Interactive Tour

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SUMMARY
Handle Design Towel Bar Handle
Wi-Fi Compatible Yes
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Cup Rack Yes
Stemware Holders Yes
Fold Down Tines Yes (Half Fold on Upper & Lower)
BPA-Free Nylon Coated Racks and Tines Yes
Rack Handle Yes (Upper/Lower)
EasyRack Plus System Yes
Height Adjustable Upper Rack Yes (One Touch; 3 Level)
STYLE AND DESIGN
Control Panel Location Top
Electronic Controls Hidden SmoothTouch Controls with LED Display
SignaLight Cycle Indicator Lights 3
Time Remaining Indicator Yes (LED)
Tub Material NeveRust Stainless Steel
Handle Matching Commercial Handle
All Available Colors Black Stainless Steel, Stainless Steel, Black, White
Scratch-Resistant Yes (Black Stainless Steel Model Only)
Fingerprint Resistant Yes (Black Stainless Steel Model Only)
FEATURES
QuadWash Yes
Inverter Direct Drive Motor Yes
LoDecibel Quiet Operation 46 dBA
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start, Control Lock, Night Dry)
No. of Spray Arms 3 (Top, Upper, Lower)
SenseClean Wash System Yes
Vario Wash Yes
Detergent and Rinse-Aid Dispenser Yes
Hybrid Condensing Drying System Yes
End of Cycle Indicator Beeper + END Indication on Display
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
Tub Insulation (Damping Sheet) Yes
Sound Absorbing Material (felt), Base) Yes
BPA-Free Nylon Coated Racks and Tines Yes
Anti-Bacterial Treatment (Sump, Inner / Outer filter, Drain pump case, Drain hose) Yes
Balanced Door Yes
Multi-Level (5) Water Direction Yes (Top Nozzle (Down), Upper Nozzle (Up/Down), Lower Nozzle (Up/Down)
3-Stage Filtration System Yes
SmartThinQ® SMART FEATURES
wi-fi Enabled Yes
Voice Activation Yes
Works with the Google Assistant Yes
Cycle Complete Notification Yes
Monitor Cycle Time Yes
POWER RATINGS
ENERGY STAR® Qualified Yes
CEE Tier 1
Energy Use (kWh/Year) 258 kWh
Water Factor (WF) 2.8
DIMENSIONS / CLEARANCES / WEIGHT
Product Dimensions (in) (W x H x D) 23.75" x 33.6" x 24.6"
Product Weight (lbs) 81.6 lbs
Depth with Door Closed with Handle (in) 26 7/8"
Depth with Door Open (in) 50.5"
Carton Dimensions (in) (W x H x D) 28" x 34.7" x 29.6"
Shipping Weight with Carton (lbs) 94.8 lbs
LIMITED WARRANTY
Labor 1 Year
Parts 1 Year
Control Board and Rack Parts 5 Years
Direct Drive Motor 10 Years
Stainless Steel Door Liner or Tub Lifetime
Warranty/UPC
UPC 048231015066

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (48 Reviews)

95% of reviewers recommend this product.

Nice dishwasher

Submitted by Wfd99 - 8/31/2018

Quiet working very clean dishes love how well the dishes are dry

Yes, I recommend this product

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Soooo quiet

Submitted by MsMoxon - 8/16/2018

Initially didnt think it was working Also so much more space than my previous dishwasher and I love the adjustable upper rack Highly recommend

Yes, I recommend this product

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dishwasher

Submitted by peach 07 - 7/31/2018

Too many features that i will not use disappointed in the noise level CR rated it really well in this category but not the case.

Yes, I recommend this product

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washes Well

Submitted by Nicolette - 7/26/2018

The Dishwasher wash is very very well but it is really difficult to figure out when the wash cycle has ended because there is no light indication or music you know the same music it has when you start it

Yes, I recommend this product

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Submitted by Joanny - 7/25/2018

This product is very quiet and does a beautiful job. Very Pleased with it.

Yes, I recommend this product

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So quiet

Submitted by Fareway15 - 6/19/2018

Purchased with other 3 kitchen appliances. Quiet efficient and looks good

Yes, I recommend this product

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Excellent dishwasher

Submitted by rbjamerican - 6/16/2018

Ive owned this dishwasher for a couple of weeks now and everything is working fine. It cleans the dishes thoroughly and dries as well. So far so good I will review again in a month to see how things are going. I expect no problems since I have had none yet.

Yes, I recommend this product

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Whisper quiet

Submitted by TTyree - 6/13/2018

Great dish washer Really cleans my dishes and gets them sparkling clean. It has many options and features you will like. LG has done it again

Yes, I recommend this product

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Does its job

Submitted by Katerinablu - 6/6/2018

Im no expert in dishwashers but this dishwasher is great.

Yes, I recommend this product

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Love the way it looks and very quiet

Submitted by Guilty337 - 5/31/2018

I have had this dishwasher for about 2 weeks and it is soooo quiet that I had to open the cabinet that it is hooked to to hear the water running through it to see if it was actually running. I am disappointed about the normal wash being 2hours and 30 minutes long :- wish there was a quick wash for about 30 minutes.

Yes, I recommend this product

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Updated features

Submitted by Bronzelion - 5/3/2018

I enjoy a new updated dishwasher great style and features

Yes, I recommend this product

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Submitted by Mickdee - 5/2/2018

Great dishwasher. Super quiet. Great features and easy to use.

Yes, I recommend this product

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GREAT FEATURES.

Submitted by Buster 202 - 4/28/2018

I love the Quad wash and the fan dryer. Its so shiny and awesome CLEANS EXTREMELY WELL. And the wireless hookup with your Phone AWESOME

Yes, I recommend this product

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I love this dishwasher

Submitted by cyrezeraser - 4/19/2018

I looked around hardcore for a dishwasher and couldnt make up my mind. I went with this one because its like the successor to the one that had a lot of great editor reviews but it was the top control layout vs on the front. This thing looks amazing in my kitchen and it also does a great job cleaning the dishes. Fully stainless steel throughout and when I put it in the cabinet space it instantly made my kitchen look high end when before I had the black plastic for a dishwasher. I havent had any issues with it when washing dishes so Im really happy with it so far.

Yes, I recommend this product

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Quiet Reliable Efficient.

Submitted by NorCalRick - 4/19/2018

All my concerns regarding my purchase with an unknown product from my experience made me confident for future purchases. This washer is very energy efficient and thorough with every wash cycle. Extremely easy to install. Having an adjustable top rack is a great addition Ive never had before and most importantly the QuadWash has been everything advertised.

Yes, I recommend this product

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Smart and beautiful design with high quality

Submitted by Lynn in paradise - 4/16/2018

My 2/12 old dishwasher had burnt out motor. My new LG has a 10 year warranty on the motor. My dishes or spotless it is extremely quiet and the design is gorgeous.

Yes, I recommend this product

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Love it

Submitted by Linda3030 - 4/14/2018

I bought this a month ago very quiet and looks great

Yes, I recommend this product

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Submitted by Joyful washer - 4/5/2018

I bought it last week and it is very good looking and my dishes are spotless. It is also very quiet and loads easily.

Yes, I recommend this product

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Nice dishwasher very quiet well built.

Submitted by Dj1122 - 4/5/2018

Bought it 2 months ago. Very pleased so far. Recommend highly.

Yes, I recommend this product

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Awesome dishwasher. Great settings and so quiet

Submitted by Craig6578 - 3/24/2018

This dishwasher is amazing. It has great wash cycles for everything you need to wash. The racks are adjustable to fit different sized dishes and it runs super quietly.

Yes, I recommend this product

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Highly recommended

Submitted by Don St A - 3/1/2018

Highly recommended. Great value. The dishwasher is very quiet and does a great job cleaning the dishes.

Yes, I recommend this product

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Good Dishwasher

Submitted by WIllis1234 - 2/27/2018

I like the the easy neat install. The only problem is the drying cycle doesnt work as originally thought.

Yes, I recommend this product

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Good dishwasher

Submitted by Melissashe - 2/15/2018

I wish it had a cycle for quick cleanup Regular cycle is 2 1/2 hours A little noisy also

Yes, I recommend this product

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Great dishwasher

Submitted by Moms extra hands - 2/11/2018

I received my dishwasher a month ago and it is the best by far. I like the quad wash feature as well as the fact the control are not easily reached by little hands. It is so quiet I hardly know its on. I would recommend this to anyone

Yes, I recommend this product

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Does a great job and very quiet.

Submitted by Dinter - 2/9/2018

Bought 2 months ago. Very quiet and cleans excellent on turbo wash with a shorter run time. Wasnt sure about it when I read the reviews but happy I purchased.

Yes, I recommend this product

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Longer cycles than anticipated

Submitted by jode2 - 2/7/2018

I purchased this in November for a December install. To be honest as a single person I dont need to run it that often. I was surprised at the length of run time for a single load. It does clean very well but I am concerned that it is not energy efficient because of the length of time it takes to run a full cycle.

Yes, I recommend this product

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Great Experience

Submitted by louleigh - 2/5/2018

After spending a lot of time and energy on researching dishwashers I choose LG for my new dishwasher. I have been thrilled with my LGs performance. It is quite cleans everything perfectly and the adjustable shelving has made it easy to load. I am a Chef and do a lot of catering out of my house my LG has gotten a real work out from the beginning and has not disappointed me at all. I have already recommended LGs to my Doctor and a few friends...

Yes, I recommend this product

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Great Dishwasher

Submitted by Bigrod9517 - 2/3/2018

I brought this dish washer but was a little skeptical because it didnt have a dry setting but after learning how to use it with the rinse aid this is one the best upgrades to my home

Yes, I recommend this product

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rockin range

Submitted by denise14 - 1/12/2018

I had a gas line installed and purchased this range a few months go as part of kitchen remodel. It is everything I hoped it would be and a delight to use for my holiday baking. My friend just purchased one for her kitchen as I was so happy with mine.

Yes, I recommend this product

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Great big tub and cleans well

Submitted by Cjt1 - 1/5/2018

I had a front loader and swore by it and said I would never by a top loader again. I can fit a comforter in this machine. It dies an awesome job of cleaning too.

Yes, I recommend this product

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Great Value

Submitted by MarkM1 - 12/29/2017

Great value for the money. Stylish powerful and easy to install.

Yes, I recommend this product

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Super quiet

Submitted by Jepaul - 12/28/2017

I love how quiet this dishwasher is The dishes come out sparkling clean. I have two complaints: it shows streaks and fingerprints on the door and the control buttons do not always respond to my husbands touch.

Yes, I recommend this product

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Beautiful dishwasher. Great features

Submitted by Barb2 - 12/26/2017

Sparkling clean dishes. Love lg products. Great features.

Yes, I recommend this product

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Submitted by Teidsmoe - 12/19/2017

I bought this dishwasher 3 weeks ago after buying a previous dishwasher that had leaking issues. Im really happy with my LG dishwasher Easy to use quiet and gets my dishes clean

Yes, I recommend this product

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Nice design

Submitted by jayxy - 12/7/2017

Bought this a few weeks ago during the home depot sale. It had all the features we needed and really liked the counter top depth design

Yes, I recommend this product

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Nightmare

Submitted by DNeault - 11/14/2017

Bought new failed 3 days old. On 3rd service call still leaks / has error codes. Retailer Leons will not replace going through credit card protection for replacement. Never buy LG again

No, I do not recommend this product

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Clean sparkling dish

Submitted by Cheis7 - 11/9/2017

I love my new dishwasher Dishes are perfect Love the features

Yes, I recommend this product

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super quiet

Submitted by snowbird 73 - 11/9/2017

What a great purchase This baby is so quiet and efficient

Yes, I recommend this product

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Power Failure

Submitted by Dr1987 - 11/5/2017

2nd time in less than 60 days since installation dishwasher failed to power on. I shouldnt be troubleshooting within 6 weeks of purchase

No, I do not recommend this product

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can hardly hear it

Submitted by southern bell - 11/5/2017

havent used it but a couple of times but so far have been pleased i turn it on at night and use the night dry and the dishes are completly dry in the morning

Yes, I recommend this product

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Easy install works great

Submitted by Roguejarhead - 10/16/2017

Just got this new dishwasher installed up and running. The first cycle I tried to run resulted in an IE error. After checking the manual it was easy to resolve: a kinked water supply line. All good now

Yes, I recommend this product

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Sparkling

Submitted by DebF - 10/15/2017

This replaced a 10 year old dishwasher that we thought was cleaning well until it conked out but the dishes coming out of this new LG are truly sparkling. It really cleans beautifully. Like the clean simple stainless look. In fact it looked so good we realized we needed to paint the kitchen. It is also smart so you can monitor it with your phone to avoid those Did I run the dishwasher? moments. Looking forward to trying that.

Yes, I recommend this product

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Excellent dishwasher

Submitted by AlexC586 - 10/9/2017

We were unhappy with our previous dishwasher not an LG dishwasher. Our everyday square plates wouldnt fit in the rack well and our dishes never seemed to come out clean. What is the point of a dishwasher if you have to completely clean the dishes before you even use the dishwasher? This LG dishwasher was a game changer First it has such a sleek design. We were worried it may not match the other appliances in our kitchen which were already coordinated but it fits right in. It has a nice look without drawing too much attention to it. The control panel is located on the top of the door and is very easy to use. We havent needed to use the Wi-Fi capability yet but there is the option to download additional types of cycles monitor or receive alerts regarding the status of a cycle and diagnose issues with your appliance through an app on your smartphone. At first the dish racks appeared to be smaller than our previous dishwasher but we were surprised at how many dishes we were actually able to fit in. We were also super excited to find that our large square plates fit perfectly in the dividers of the lower rack The best surprise came after we washed our first load - the dishes came out clean and completely dry even just using the Normal setting not even the Heavy setting. No more dealing with dishes that needed to be rewashed or wet tupperware containers that needed additional drying by hand. The dishwasher is also very quiet when it runs which is great because our kitchen is right next to our TV room. Very happy with this product

Yes, I recommend this product

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Just installed - fast and easy - first use -

Submitted by JohnRP - 10/5/2017

The product is easy to use and seems wonderfully quiet/effective as a dishwasher. Great installers - timely and capable.

Yes, I recommend this product

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Submitted by jayne4400 - 9/27/2017

I love everything about my new LG dishwasher. It cleans the dishes so well and its so easy to use. I love the design and it goes so well with my other appliances. I highly recommend this dishwasher.

Yes, I recommend this product

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Great features but limited space

Submitted by JennRNY - 9/24/2017

I received this dishwasher approximately 1 month ago. I have used it at least once or twice a week since then. The control buttons for operation are easy to understand and navigate. The controls are located at the top of the door so depending on your countertop hangover width it may be hard to access some of the buttons. Features are typical LG which means theyre great Delayed start dual zone and half load wash capabilities and remote diagnostics to name a few. The machine is virtually silent when on aside from the occasional jet sprays I often forget its even running. Every load I have washed has come out amazingly clean. Glass sparkles and my plates and utensils are shiny. Honestly I am shocked at how spotless my dishes were and I didnt pre-rinse anything before loading. My only complaint is the spacing. This is a 2 rack machine and the gaps in the racks are way too wide which means you have to use the utensil holder. The utensil holder takes up precious space. I have used 3 rack LG dishwashing machines where the utensils have their own small rack at the very top of the machine which freed up space on the bottom rack for more pieces and or larger items like pots and pans. Thats my only issue with this machine it would be better/perfect with a third rack. However I would still recommend this machine.

Yes, I recommend this product

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Great Dishwasher

Submitted by bmwesa - 9/22/2017

It cleans dishes really well and matches the refrigerator making the kitchen look awesome. It is quiet running and the way the baskets are laid out you can fit nearly anything in them. So far everything we have washed has came out sparkling clean. It dries the items nicely and they are ready to put away when you open the door. I honestly dont see anything to improve on. 100 satisfied.

Yes, I recommend this product

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Great Style and Design

Submitted by ccc82 - 9/22/2017

We bought a set of LG appliances a few months ago for our remodeled kitchen. Love the design and features. The only knock on the item is in any mode except Extra Dry the stuff in the dishwasher will still be very wet even multiple hours after the dishwasher finished running.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Think you have to check on the dishes" Think Again

LG smart dishwashers come with SmartThinQ® technology built-in, so you can get smartphone notifications when a cycle is complete. That means less waiting and more time to yourself. You can even check on the cycle status with voice commands using the Google Assistant and Amazon Alexa, so you don't have to lift a finger.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 46dB, this dishwasher is among the quietest dishwashers in its class.

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