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LG Logo

6.9 cu. ft. Gas Double Oven Range with ProBake Convection® and EasyClean®

Model # LDG4313ST

 4.5 out of 5 (38 Reviews)

Available in 2 Color(s)

Regular Price $1,869

Our Price $1,394.60

After Applicable Rebates

Our Price

$1,394.60

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Baked to Perfection on Every Rack, Every Time

LG ProBake Convection® delivers even baking results on every rack, every time*. Inspired by pro-style ranges, this new LG range moved the heating element from the bottom of the oven to the back wall for optimal heat distribution.


Multiple guests" Multiple dishes" No problem.

Simplify dinnertime with LG's 6.9 cu. ft. double oven offering the largest capacity available. Use the quick-heating upper oven for smaller meals on the go. For big events, you'll have the room you need to cook all your favorite dishes, at different temperatures, at the same time. With LG, no meal (or guest list) is too big.


10 Minutes. 1 Spotless Oven.

LG EasyClean® delivers the fastest oven-cleaning feature yet. In 10 quick minutes your oven can be sparkling clean, without strong chemical fumes or high heat*. Simply spray the oven interior with water, press EasyClean® and then in 10 minutes, quickly wipe away any leftover grime.


A stylish take on convenience

Stop reaching over hot pans to adjust your cooktop burners. Sleek, angled controls put power and visibility at your fingertips while bringing an updated, stylish look to your kitchen.


LG's Fastest Boiling Burner

Busy cooks, rejoice: LG UltraHeat 18,500 BTU burners deliver every bit of the precision you love about gas with even more power. No more waiting around to bring water and other liquids to a boil.

Features:

  • ProBake Convection®
  • EasyClean®
  • Largest Capacity Double Ovens (6.9 cu. Ft- 2.6 upper, 4.3 lower)
  • Fastest Boiling 18,500 BTU Burner*

From the Manufacturer

Interactive Tour

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SUMMARY
EasyClean® Yes
CAPACITY
Upper Oven 2.6 cu. ft.
Lower Oven 4.3 cu. ft.
Total Capacity 6.9 cu. ft.
OVEN FEATURES
Configuration Double Oven
UPPER OVEN FEATURES
Configuration Freestanding Double Gas Range
Broil Element (BTU/h) 14,500 / 12,500 (LNG/LPG)
Bake Element (BTU/h) 14,500 / 12,500 (LNG/LPG)
Oven Cooking Conventional
Oven Cooking Modes Bake, Broil, Delay Bake, Delay Clean, Warm, Pizza
Oven Control Features Glass Touch
EasyClean® Yes
Self Clean Yes
Door Lock Yes
GoCook Smart Oven Light Yes (1 Light)
Automatic Safety Shut-Off After 12 hours
No. of Rack Positions 2
LOWER OVEN FEATURES
Convection Element (Watt) 14,000 / 13,000 (LNG/LPG)
Convection Conversion Yes
Convection System/Mode/Cooking System ProBake Convection®
Oven Cooking Modes Bake, Convection Bake, Convection Roast, Multi-Rack Convection Baking, Delay Bake, Delay Clean, Proof, Warm, Pizza
Oven Control Features Glass Touch
EasyClean® Yes
Self Clean Yes
GoCook Smart Oven Light Yes (1 Light)
No. of Rack Positions 4
Automatic Safety Shut-Off After 12 hours
Door Lock Yes
COOKTOP
Burner Configuration - Left Rear 9,100
Burner Configuration - Right Rear 5,000
Burner Configuration - Left Front 12,000
Burner Configuration - Right Front 18,500
Burner Configuration - Center Rear 10,000 (Oval-Burner)
Cooktop Finish Porcelain
CONTROL
Cooktop Control Type Front Tilt-Control Knobs
Oven Control Type Glass Touch
Display VFD
Clock 12 hr or 24 hr (option)
Temperature Unit of Measure F or C
Cooking Complete Reminder 1. High 2. Low 3. Mute
APPEARANCE
Available Colors Stainless Steel
Handle/Knobs STS Finish (AI)
Oven Door Feature WideView Window
DIMENSIONS/CLEARANCES/WEIGHT
Shipping Weight (lbs) 247
Product Weight (lbs) 224.9
Cabinet Width (in) 30"
Overall Width (in) 29 7/8"
Oven Interior Dimensions (Upper) (in) (W x H x D) 24 13/16" x 9 1/4" x 20"
Depth (including handle) 28 15/16"
Overall Height (in) - including backguard 47 5/16"
Oven Interior Dimensions (Lower) (in) (W x H x D) 24 13/16" x 14 1/4" x 20"
Carton Dimensions (in) (W x H x D) 32 1/2" x 51" x 30 1/2"
POWER/RATINGS
Amp at 120V 0.96kW
kW at 120V 8.0A
Requirements 120 VAC
ACCESSORIES
Standard Rack 2
Offset Rack 1
Conversion Kit Yes
Scouring Pad Yes
Spray Bottle Yes
WARRANTY / UPC
Limited Warranty 1 Year Parts and Labor
UPC 048231319454

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (38 Reviews)

89% of reviewers recommend this product.

works well love the smaller oven for 2 people

Submitted by Rendi - 8/17/2018

again the small oven large burner area can set a hot pot off to the side and still have room for others that are cooking. May never use the griddle but am glad I have it one never knows. It is so much more insulated than our old one and made so well dont notice the room getting heated up as I did with the other one great product

Yes, I recommend this product

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Traditional self cleaning option

Submitted by rikyga - 7/18/2018

I understand the new trend to the aqua Easy clean methods. But I bought the stove for the traditional self cleaning option. In addition for the double oven. I also like that the high butane burner is on the right and not the left as we typically use the right side for daily meals. And since I cut myself on a competitors oven door I like how all the edges on the LG are finished

Yes, I recommend this product

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Just Right

Submitted by Bo S - 7/7/2018

We bought this range a couple months ago the dual ovens saves energy since were only 2 people we dont have to heat up the a large oven. It easy to clean and the self cleaning feature works great.

Yes, I recommend this product

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Convection??? And the tunes are driving me crazy

Submitted by 1255 - 6/4/2018

First overall this is a quality product. We love the stove top... the assortment of five burners is excellent and all work very well. The double oven is also a great convenience especially over the holidays. That said... there are two major issues hence minus two stars: 1 The ProBake convection automatically reduces the oven temp by 25 degrees from what you select... as a result the cooking times are confusing. We notice no difference in cooking times between the convection oven on the bottom and the regular oven on the top. I think we can disable that feature... must read manual. But I think its a bad idea to begin with. 2 And this is the kicker: The oven plays a tune... instead of beeping or buzzing when the time is up or the temp is achieved it plays a tune... a stupid tune... a stupid tune that is driving me crazy... a stupid tune that is driving me crazy and that cannot be changed or disabled according to a desperate phone call to customer service. One would think that in this technological age they would provide an alternate tune... or beep or buzz but no. Grrr. Buyer beware... it will cook your food and look good while doing it... but it will drive you crazy with its little tune

Yes, I recommend this product

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JUNK

Submitted by jamesr2018 - 5/10/2018

Purchased two years ago. The cute little audio ditty that lets you know its warm or the timers up quit first now the lights in both ovens quit. On top of that the burners whistle when you have more than one on at once. Its straight up junk and youd be a fool to buy one.

No, I do not recommend this product

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Love my oven

Submitted by Samrob - 5/9/2018

This stove is wonderful Its so easy to clean I side and out. It cooks beautifully

Yes, I recommend this product

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Great Looks Features and Functions

Submitted by PurpleChef - 5/3/2018

I cook a lot and host all of the holiday meals at my house. When my previous stove had to be replaced I did my homework and read all of the reviews I could find. I was unsatisfied with my previous oven capacity so that was a feature I was looking for in my new stove. I also wanted high power burner options grill options and easy cleaning options. This LG model fits the bill in every way. The lower oven is bigger than you might think. It holds my roaster with the lid on and will be perfect for the holidays. I use the upper over for most of my regular baking needs through the week. The high power burner on this stove will knock your socks off No more long waits for pasta water to boil. I love the grill option in the center of the stove top. I used a regular Lodge cast iron grill there and it works great. I have not had to use the cleaning feature yet but the simple cleaning option appeals to me.

Yes, I recommend this product

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easy to use- true to its temperature

Submitted by JJGeorogeBoo - 4/19/2018

I love my new Gas range with double oven. It is easy to operate heats up fast cooks evenly. Great purchase

Yes, I recommend this product

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Double Oven is Great

Submitted by ChiT - 4/5/2018

We purchased this oven a couple months ago and couldnt be happier.

No, I do not recommend this product

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Submitted by risacc - 4/3/2018

I bought this a month ago and love the dual oven. It does make a lot of interesting bells and dings for it is kind of nice.

Yes, I recommend this product

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very happy

Submitted by happy baker 2 - 4/2/2018

Well made solid features. Cook top is level pans dont slide off like a a former stove. Elements heat fast so boiling water doesnt take forever. Just discovered the proof option made a lovely loaf of bread last night so I will be doing more baking. Very happy with the range.

Yes, I recommend this product

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GREAT OVEN

Submitted by rickster58 - 3/28/2018

Never owned a dual oven such as this. Easy to use operate both ovens at same time easy to clean very pleased with its performance

Yes, I recommend this product

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Great oven for the price

Submitted by bobbi2013 - 3/7/2018

So far we have been happy with the oven and the convenience of the dual oven. However this is our first convection oven and we are still trying to figure that part out. We attempted using it with a frozen pizza and the top looked great but the crust never got crisp.

Yes, I recommend this product

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Love My Stove

Submitted by Nikkid97 - 3/3/2018

The features on this stove are great. I especially like the convection setting. Its easy to use and my dishes cook they way they should.

Yes, I recommend this product

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A must have

Submitted by Msmssmith10 - 2/28/2018

We got this back in November and we absolutely love it and I love that the ovens both cook evenly.

Yes, I recommend this product

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Very useful double ovens and middle oval burner

Submitted by amkv - 2/25/2018

Have been using for a couple of months for now. Looks and feels high end. Very frequently use the top oven for my quick baking and keep warm needs. The small space helps in saving time by getting to the optimal temperature pretty quick. Knobs feel and look heavy. That said the stainless steel needs continuous maintenance for the look as its very easy to get finger prints and grease on.

Yes, I recommend this product

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Lives up to the hype

Submitted by Gutsygopher - 2/6/2018

Couldnt ask for a better gas stove Love the ultra heat burner

Yes, I recommend this product

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Large burner is awesome

Submitted by James 1533 - 2/1/2018

Double oven is great and the center burner makes grilling easy

Yes, I recommend this product

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poor gas valves

Submitted by Butch 72 - 1/8/2018

I had to replace burner gas valve I ordered the valve on line and replaced it myself.The stem of the valve breaks very easy..No structure in valve body..Thin casting ..

No, I do not recommend this product

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best lifetime screen yet

Submitted by irollcat - 1/5/2018

stylish and super clear image great software and great remote. What else to say?

Yes, I recommend this product

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Works Great looks good makes cooking a pleasure.

Submitted by PWoods - 1/5/2018

Two ovens mean less household cost and provides more room in our kitchen removed the toasted oven from the kitchen that ran on electricity reducing the electric bill. The kitchen has more of a modern look to it. The top oven makes it easy to heat up items pizza leftovers etc cooked Prime Rib in the bottom for the holidays and it came out perfect.

Yes, I recommend this product

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AMAZING

Submitted by L8yGlfr - 1/1/2018

After researching other companies chose the LG due to all the features price. Like that I can use either regular bake or convection or both due to the 2 ovens. The 5 burners came in handy for all the extra pots/pans we used. Easy to clean range top.

Yes, I recommend this product

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Everything I Expected and More

Submitted by MaryAnn 4770 - 12/28/2017

I purchased this stove about a month ago giving me many occasions to try it out. I was apprehensive at first because it was my first gas stove. I love the double oven and had the opportunity to cook for fifteen people on Christmas Day. I cooked a ten pound prime rib roast in the lower convection oven and a pan of lasagna in the upper oven. Along with using all the upper gas burners our dinner was a huge success The stove was easy to clean and is a wonderful addition to our kitchen. Thank you LG for making a superb appliance

Yes, I recommend this product

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Love it but arrived broken

Submitted by Evk1234 - 12/26/2017

I ordered this stove from a big box store two months ago. It took five weeks to arrive. I was very excited to used it but had to replace the starter in the upper oven within the first day. Now that everything is up and running I love this stove. The cooktop is awesome and so far it bakes like a dream.

Yes, I recommend this product

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Love the gas instant heat two ways to clean oven

Submitted by Purple10 - 12/20/2017

Beautiful stove instant heat two ways to clean ovens one is a confection oven. Two separate timers and two separate oven controls. I could not believe how fun Thanksgiving diner was to cook due to separate ovens. Can not wait till Christmas. The quality of this stove is amazing truly amazing.

Yes, I recommend this product

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Awesome

Submitted by Deckmonkey - 12/17/2017

We love this range. It is great to have two ovens.

Yes, I recommend this product

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Super efficient

Submitted by CKline - 12/11/2017

Bought a few weeks ago love the performance look of the dbl range oven. Only drawback is the new heavy grates seem to easily scratch the stovetop.

Yes, I recommend this product

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Great stove i love it

Submitted by white27 - 12/5/2017

i bought my stove 3 months ago but just got it delivered 1 month ago and from i have been looking at this gas range i really fell in love with it and had to buy it the features is so cool very easy to understand and use and wow yes the double oven is so great let me cook many different dishes at the same time and wow the warmer features i love that i always want a stove that i can turn off when food is cook and just let it sit there in the oven to stay warm and yes i love that oh the timer on the stove is a big deal for me it let me know when the oven reaches the set temperature or when the oven door is open for too long it alarm you to let you know the oven door is open and yes the different size burners for pots that i am cooking in and yes the grill in the middle of the stove i really really love my purchase of my stove i have no regrets about it as i said before i have been looking on stoves a long time and each time my eyes go back on this LG Double Oven stove.

Yes, I recommend this product

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I love it

Submitted by jchyno - 11/1/2017

I bought this a few weeks ago and I love it. It preheats so quickly and bakes all of my cookies and cakes perfectly. I love that I can use both ovens at the same time to bake.

Yes, I recommend this product

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Great features

Submitted by Beniciagirl - 9/25/2017

The range is wonderful I am very happy with the features and performance.

Yes, I recommend this product

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good oven

Submitted by colorado girl - 9/25/2017

I have had this oven for 6 months. So for I do like it. I did not give 5 stars only for 2 reason. The top oven is great but small opening makes it a little harder to get your stuff out you can get burned easier. So bought new pot holders to protect my handsproblem sovled. I also wish both ovens were convection instead of just the bottom oven. I am happy with this oven over all.

Yes, I recommend this product

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Very happy

Submitted by Cheryl49 - 9/25/2017

We purchased this stove 2 1/2 months ago and have been very happy with how it bakes and love the double oven feature. Comments on the stove top: the placement of the controls for the range top could be dangerous for any family with children or really old folks. I have inadvertently caused the controls to turn on but not enough to light the stove top hence smelling gas and realizing the error. Happens just by brushing up against the stove when as example reaching up to use the microwave.

Yes, I recommend this product

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Nice range.

Submitted by kate30 - 9/23/2017

Love the cooktop ultra heat burner is my favorite. I enjoy the double ovens but they are awkward - would be better if they were side-by-side.

Yes, I recommend this product

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Double oven

Submitted by Pam J - 9/22/2017

I have enjoyed using my new stove the convection oven works wonderful for cakes.

Yes, I recommend this product

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New Stove

Submitted by Terry N - 9/22/2017

Really like the continuous grates the double ovens the convection oven and the sliding shelf on the bottom oven. I would have liked all the shelved to be sliding. The others are difficult to operate. The control knobs turn themselves on when you brush by them. This is very dangerous and is the only feature I absolutely do not like.

Yes, I recommend this product

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I love this stove

Submitted by Junee - 9/22/2017

Purchased this stove several months ago and love it. So easy to cook bake and clean. The best one on the market.

Yes, I recommend this product

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Nice but.....

Submitted by AJRJR - 9/22/2017

This unit has 4 different size burners from simmer regular high and ultra. The largest burner ultra is at the front right while regular and high are on the left. To me the locations are the reverse of what I use daily probably because I am right handed. Inconvenient. Also this unit has a large oval shaped burner in the center perfect for a grill or griddle. However it does not come with a grill/griddle. Yet a very similar model with a central Round burner comes with a grill/griddle. I think someone in marketing is confused as to what accessorizes belong with which unit. Finally the upper oven is not uniform in heating. Its hotter towards the back. Cupcakes came out brown on top at the back of the oven and tan on top at the front. Same with a chicken breast. A little burnt for the portion at the back. My main gripe is no grill/griddle included and I did not analyze the burner location vs how I mainly cook.

No, I do not recommend this product

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Submitted by dianab - 9/22/2017

I love the stove but the oven seems to brown food to quickly on the top and not done on the bottom also if you touch the knobs they turn on too easily when you do not want them on until you smell gas you dont know their on.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

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About Us

Baked to Perfection on Every Rack, Every Time

LG ProBake Convection® delivers even baking results on every rack, every time*. Inspired by pro-style ranges, this new LG range moved the heating element from the bottom of the oven to the back wall for optimal heat distribution.


Multiple guests" Multiple dishes" No problem.

Simplify dinnertime with LG's 6.9 cu. ft. double oven offering the largest capacity available. Use the quick-heating upper oven for smaller meals on the go. For big events, you'll have the room you need to cook all your favorite dishes, at different temperatures, at the same time. With LG, no meal (or guest list) is too big.


10 Minutes. 1 Spotless Oven.

LG EasyClean® delivers the fastest oven-cleaning feature yet. In 10 quick minutes your oven can be sparkling clean, without strong chemical fumes or high heat*. Simply spray the oven interior with water, press EasyClean® and then in 10 minutes, quickly wipe away any leftover grime.


A stylish take on convenience

Stop reaching over hot pans to adjust your cooktop burners. Sleek, angled controls put power and visibility at your fingertips while bringing an updated, stylish look to your kitchen.


LG's Fastest Boiling Burner

Busy cooks, rejoice: LG UltraHeat 18,500 BTU burners deliver every bit of the precision you love about gas with even more power. No more waiting around to bring water and other liquids to a boil.

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