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LG Logo

Front Control Dishwasher with QuadWash and EasyRack Plus

Model # LDF5545ST

 4.4 out of 5 (530 Reviews)

Available in 4 Color(s)

Regular Price $769

Our Price $545

After Applicable Rebates

Our Price

$545

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

J.D. Power Award Winner

"Highest in Customer Satisfaction with Dishwashers"


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • EasyRack Plus
  • LoDecibel Operation (48 dB)
  • NFC Tag On Technology
  • Dual Control Cycle
  • 10-Year Warranty on Inverter Direct Drive Motor

From the Manufacturer

Interactive Tour

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SUMMARY
Handle Design Pocket Handle
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Fold Down Tines Yes
BPA-Free Nylon Coated Racks and Tines Yes
Height Adjustability Yes - Easy One Touch (3 Level)
EasyRack Plus System Yes
EasyRack Plus System: Height Adjustable Upper Rack Yes
STYLE AND DESIGN
Electronic Controls Touch
Tub Material NeveRust Stainless Steel
Tub Insulation Damping Sheet, Sound Absorbing Material (felt), Base
Handle Flush Handle
Available Colors Stainless Steel (ST), White (WW), Black (BB)
FEATURES
QuadWash Yes
LoDecibel Quiet Operation 48 dBA
Slim Direct Drive Motor Yes
Overflow Detector Yes
120°F Inlet Water Capability Yes
3-Stage Filtration System Yes
SenseClean Wash System Yes
Vario Wash Yes
Variable Spray Intensities Yes
No. of Spray Arms 3 (Top, Upper, Lower)
Hybrid Condensing Drying System Yes
Detergent and Rinse-Aid Dispenser Yes
Rinse-Aid Indicator Yes
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
End of Cycle Indicator Beeper + END Indication on Display
PERFORMANCE
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Wash Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start (up to 12 hrs), Control Lock, Night Dry)
ENERGY / WATER
Water Factor (WF) 2.8
Energy Use (kWh/Year) 258 kWh/Year
ENERGY STAR® Qualified Yes
CEE Tier 1
DIMENSIONS
Unit Dimensions (WxHxD) 23.75" x 33.6" x 24.6"
Depth with Door Closed (Handle) 24 5/8"
Depth with Door Open 50.5"
Carton Dimensions (WxHxD) 28" x 34.7" x 29.6"
Weight (Unit/Carton) 75 lbs / 88.2 lbs
Warranty/UPC
Limited Warranty 1 Year Labor & Parts, 5 Years Control Board/Rack, 10 Year Motor, Lifetime on Stainless Steel Door Liner or Tub
UPC 048231015097

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (530 Reviews)

86% of reviewers recommend this product.

Quietest dishwasher ever

Submitted by Patti_peachstategirl - 7/20/2018

I am so pleased with this dishwasher Noise level was my top concern after actually cleaning the dishes. It is so quiet that the first few times I used it I had to check to see if it was actually turned on and working. Dishes come out sparkling clean in a household with a teenager who never rinses dishes Truly I love this dishwasher

Yes, I recommend this product

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Very quiet. Works great

Submitted by Alley O - 7/20/2018

Works very well. Lots of space for silverware. Cycle times are longer than our old dishwasher but we have found good results using the turbo cycle. Drying was also not as good.However when we started using rinse aid as recommended now we have no problems.

Yes, I recommend this product

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Great Dishwasher

Submitted by Meggo - 7/19/2018

I bought this dishwasher about 3 weeks ago and so far I am LOVING it. Our dishes come out so clean and have no water spots. I love the time feature that shows how many minutes are left - it helps with planning when to start the load. The only thing I dont like is how touchy the buttons are. Even brushing across the power button will turn the machine on. But hey that is not a deal breaker

Yes, I recommend this product

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Nailed it

Submitted by Andy in Virginia - 7/19/2018

Didnt realize a dishwasher could be this quiet Easy to operate

Yes, I recommend this product

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Great dishwasher

Submitted by Mamba22 - 7/18/2018

This dishwasher cleans fast and quietly. I love it I use my dishwasher often to keep up with the family and its a keeper

Yes, I recommend this product

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Easy to use

Submitted by Kris0314 - 7/18/2018

We bought this dishwasher a month ago and have been very happy with it. The ease of raising and lowering the upper rack to accommodate taller glasses in the top or larger pots in the bottom is a great feature. I also love the turbo feature for those times when you dont want to wait 2 hours for clean dishes. It has been a great machine so far and no matter how dirty the dishes I havent had to rewash a single one.

Yes, I recommend this product

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Satisfied with Repair under warranty

Submitted by Cybersmarty - 7/17/2018

Fast service everything is working good now. Would buy again

Yes, I recommend this product

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Extremely Quiet

Submitted by Brenpop - 7/16/2018

Im not easily impressed but must say Im very happy with the purchase of this dishwasher. Thank goodness it has a display that tells you when its done because its so quiet that you wouldnt otherwise know its done running Im also very happy with the cleaning capabilities and cycles this machine offers.

Yes, I recommend this product

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Great dishwasher

Submitted by MPHF - 7/16/2018

We bought this dishwasher for a midcost update to a small kitchen. It is incredibly versatile and efficient. In my experience and through some totally unscientific testing it seems to work best with a rinse aid like Finish to get the silverware just right. In hindsight I might have spent a little more to get the top controls rather than the front control panel as I accidentally bump into in and turn the power on when reaching in to the cupboard above but a minor inconvenience. Easy to clean

Yes, I recommend this product

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I LOVE this Dishwasher

Submitted by jacki142 - 7/15/2018

We have had this dishwasher for about a month and love it it is easy to load holds a lot of very dirty dishes which it washes and dries with ease but to us the most important feature is how quiet it is We have a very open floor plan and a quiet dishwasher was a must for us. I highly recommend this dishwasher.

Yes, I recommend this product

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Quite disappointed

Submitted by Ponce72 - 7/14/2018

I bought this dishwasher a few weeks ago I good the name had good reputation but its only prove to be disappointing. I dont have a lot of dishes in there stacked with enough open space for the water can spray thoroughly I used the normal and automatic cycle with high temp and extra dry the result was poor cant even remove the food stains that I can easily wash by hand I even change the detergent and rinse aid still came out the same result. the only good thing is the quietness nothing that delight me.

No, I do not recommend this product

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Quiet but.....

Submitted by rereed33 - 7/14/2018

Had this dishwasher for around 6 months now. Very quiet and does a good job at cleaning dishes but.... there seems to be a flaw. The control panel went out and from what I was told by the tech that fixed it steam gets into the panel and causes it to not function. Luckily it was under warranty. Probably a costly fix if not. Also not fond of the call center when reporting the problem as they seem to have difficulty communicating about service calls.

No, I do not recommend this product

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Submitted by Hybrittin - 7/14/2018

Had the washer since 6/29 So far it has worked well. Only 2 things to mention. First we had to purchase the hook up kit which we were told would be included and secondly twice the unit has turned on without me doing it. Will call service if this continues to occur.

Yes, I recommend this product

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Great features

Submitted by Tnut - 7/14/2018

I bought this a few weeks ago it washes great and it is so quiet I almost thought it wasnt running

Yes, I recommend this product

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Excellent Dishwasher

Submitted by Gail53 - 7/14/2018

We purchased this in May and Im still excited about what a great improvement it is over any dishwasher weve ever owned. Its so very quiet cleans so well and I love that it doesnt use a traditional heating element to dry the dishes no melted plastic items that manage to get loose and land on the heating element -- surely Im not the only one thats happened to? I was concerned about whether or not the dishes would actually get dry but it hasnt been an issue. At all. As a matter of fact when my dads dishwasher bit the dust a couple of weeks ago I recommended this unit to him. He purchased one had it installed this week and he is also extremely impressed with how quiet it is and with the overall performance. Its also great that its simple to use I plan to replace any appliances in the future with LG appliances -- Im convinced they are superior

Yes, I recommend this product

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Runs Quietly cleans great

Submitted by Scooper1 - 7/14/2018

Easy to install love the turbo feature. It is nice to see how much time is left in cycle. Dries the light weight plastic.

Yes, I recommend this product

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Excellent unit

Submitted by MM in Havasu - 7/12/2018

Bought this unit to replace our 25 year old Kenmore unit runs very quiet and can hardly hear it Does a great job cleaning all dishes etc. that have been put into it. Stainless finish matches all other appliances in the kitchen and is easy to clean.

Yes, I recommend this product

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Submitted by Msimkins - 7/12/2018

The dishwasher is very quiet. Just what we wanted.

Yes, I recommend this product

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Submitted by Cena - 7/12/2018

I was comparing this model with the Bosh and this is very quiet

Yes, I recommend this product

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Submitted by Cena - 7/12/2018

I cant believe how quite it runs Looks great Easy to operate Lots of room inside

Yes, I recommend this product

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Sleek and pretty

Submitted by jonimush - 7/11/2018

Although overall I like the unit there is not enough clearance on the top shelf for wine glasses. This disappoints me as there is really no where to put them in the dishwasher. I dont particularly like the way plates and bowls fit into the bottom rack either. I cant identify when the spot remover liquid is running low either. It is nice and quiet and the dishes are clean.

No, I do not recommend this product

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Very quiet

Submitted by Bettyray - 7/11/2018

Cleans great. Runs so quietly you dont even know it is running.

Yes, I recommend this product

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Very good dishwasher

Submitted by rzun - 7/11/2018

We have owned this dishwasher for about two months and it has done a great job. It cleans well and it is very quiet. It has plenty of features for its price range. Weve had no issues with it at this point.

Yes, I recommend this product

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Works well Needs rinse aid

Submitted by Pbs127 - 7/10/2018

Great dishwasher with great features. Could not get dishes dry without rinse aid unlike my previous dishwasher. Otherwise it works fine and looks nice

Yes, I recommend this product

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Really annoying

Submitted by Mica - 7/8/2018

I decided to give LG a try and I have to say I am very disappointed in this dishwasher. Anytime you casually brush up against it while working at the counter it activates the power and plays annoying music. It then plays music again when you try to cancel that. There is no way to diasable these annoying sounds which go off many times a day It is very obvious LG dies not do user testing or apply ergonomics design principles to their products. its the last time I buy LG products.

No, I do not recommend this product

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Extremely Quiet

Submitted by PreCambrian - 7/5/2018

It washes very well with little water our town has limits of 50 gallons per person per day and hardly makes a sound. We start the dishwasher at night before we go to bed.

Yes, I recommend this product

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Really Love It...until

Submitted by DE57 - 7/5/2018

We were really happy with the dishwasher until an outside invader snuck into the house got under the dishwasher and chewed on both hoses. Weve been waiting a month for one of the hoses which has been backordered since the first repair visit. Not what I expected for sure.

Yes, I recommend this product

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Mold

Submitted by Xcyteme77 - 7/1/2018

I bought this just over a month ago and have run it only three times. If I let the clean dishes sit in the dishwasher after they have been washed they mold. If I put dirty dishes in the machine while I am waiting to fill it I am a single person household they mold. My very old dishwasher prior to this never had this issue. Im very disappointed that I have to rehash all my dishes and then freak out I didnt get all the mold. Other than mold I think it runs well and has great features but am regretting this purchase.

No, I do not recommend this product

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Learning curve

Submitted by CAB7 - 6/30/2018

I am a little disappointed with this dishwasher. May be a user learning curve problem but we find that our dishes only get clean and dry using the heavy wash cycle. In this mode we have no complaints but since we expected all the features to function well ... as I said we may find its more us than it.

No, I do not recommend this product

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Excellent Purchase

Submitted by Scrappygail - 6/30/2018

Our two favorite qualities are this dishwashers quietness and its adjustability. Its so quiet we kept checking to make sure wed turned it on in the beginning. We dont even have to turn up our tv in the great room anymore. Our dinner plates have always been too big and wide for our dishwashers before but now we can adjust the rack and wash them. We still havent learned all the variations that can be chosen through buttons. It did take a while to figure out most effective amount of detergent to use. Good news--it is much less soap and water and the dishes are clean.

Yes, I recommend this product

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Great Dishwasher

Submitted by James Maurice - 6/30/2018

I recently purchased the LG dishwasher. This is the most quite and efficient dishwasher I have ever owned. Cleans all items extremely well. I would recommend this product to anyone

Yes, I recommend this product

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Extemely quiet and perfectly clean dishwasher

Submitted by Pearl B - 6/28/2018

I bought this LG dishwasher 1 month ago and have no regretted the purchase It is well worth the extra dollars. I did find using a rinse aid product such as Jet-dry very helpful with the dishes drying well and decreased condensation on the inside. The cyle normal/high temp does take almost 3hrs but it is worth it. I run it in the evening so it doesnt matter how long it takes. I have not used the adjustable rack yet but I love that it has that option

Yes, I recommend this product

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Graet product

Submitted by Tootsies - 6/28/2018

Love it does a great job really does clean with only just scraping the food

Yes, I recommend this product

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Dsihwasher

Submitted by Hawkeye66 - 6/28/2018

Our dishwasher was old and not cleaning very well. Went shopping for a new dishwasher and after looking at several dishwasher brands we decided this was the best value for the price

Yes, I recommend this product

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VERY SILENT

Submitted by ARA777 - 6/26/2018

SO FAR IM VERY HAPPY... BUT I STILL LEARNING......

Yes, I recommend this product

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Clean dishes

Submitted by dexcb - 6/25/2018

Purchased first LG Dec 24 2017 and it quit March 18 2018. Could not be repaired. After more than 60 days and numerous phone calls finally go a new exact replacement. Just hope this one last more than 2 months. We like the features and the quality of the wash. Guess we just got a lemon the first time.

No, I do not recommend this product

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Great product

Submitted by javapup - 6/23/2018

Runs quiet cleans well plenty of features and ROOMY.

Yes, I recommend this product

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Quietest dishwasher ever made

Submitted by Justamom - 6/22/2018

Love this dishwasher. Bought to complete my kitchen with all matching appliances. You do need to read the directions to learn how all the different settings work but they are easy to understand. Only draw back is we keep accidentally turning it off/on if we brush up against the front of the door. Its so quiet I dont even notice its running and my dishes are super clean. Its very easy to pop out the drain and clear any debris. Expensive but worth every dime.

Yes, I recommend this product

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Excellent dishwasher

Submitted by MommaNeck - 6/19/2018

Washes and dried and has many options and features. Love it

Yes, I recommend this product

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Love it

Submitted by karengrl888 - 6/18/2018

After years of having very basic dishwashers I finally decided to upgrade. What a difference. This thing makes my dishes look brand new. It has so many cool little features removable filter foldable prongs to accommodate larger items height adjustable baskets and is super quiet. WELL WORTH THE EXTRA $$.

Yes, I recommend this product

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Awesome features Really quiet

Submitted by Naka - 6/17/2018

Bought about a month ago and works perfectly with all our stuff

Yes, I recommend this product

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sleek look

Submitted by SLKHB - 6/17/2018

So far so good.. Washes and dries well as long as you do NOT open the dishwasher while it is running..or there will still be water on your clean dishes. Wonder about an electric type of smell when its washing.. Is that a normal smell?

Yes, I recommend this product

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Great dishwasher

Submitted by Loran1441 - 6/16/2018

We love our new dishwasher. It is extremely quiet and gets our dishes spotless. The only thing that I dont like is that I accidentally start the dishwasher with my hip when working at the counter

Yes, I recommend this product

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Great dishwasher

Submitted by Chaz67 - 6/13/2018

This is a great Addition to my stainless kitchen it looks great runs quite and dose a great job on all my dishes and greasy pots and pans I am so happy with my LG dishwasher

Yes, I recommend this product

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Quiet and Effective

Submitted by RKS1 - 6/11/2018

This product is excellent in most ways. One area that it is only very good is in the silver ware tray. The design could be improved.

Yes, I recommend this product

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Its very user friendly

Submitted by nenusara - 6/10/2018

Its really easy to pick what type of wash youd like a normal heavy express etc and then add on extra options too like extra dry. I love that it alerts you when its finished especially when I have dinner parties and need to have tidy dishes ASAP.

Yes, I recommend this product

Sub par dishwasher

Submitted by Dryer99 - 6/10/2018

Disappointed in drying capabilities. Without heating element most plastic pieces need to be hand dried

No, I do not recommend this product

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Great features and quiet

Submitted by Micheal C - 6/10/2018

Lost of room for dishes. Could have a slightly bigger silverware basket without the flip down lid. Could use a couple of flip down stem holders for wine glasses on the upper rack. Other than that great design.

Yes, I recommend this product

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Quiet and effective

Submitted by MCVBQ - 6/10/2018

We bought this model a few weeks ago based on good reviews and have been very happy with it. Quiet looks good very effective with fine wine glasses and pots and pans alike. Highly recommend

Yes, I recommend this product

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Submitted by MBterrill - 6/9/2018

Very quiet and very nice looking Does what it needs to do. I only wish the dry cycle dried the dishes a little better but the fact that its completely silent makes up for it

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

J.D. Power Award Winner

"Highest in Customer Satisfaction with Dishwashers"


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

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