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LG Logo

Front Control Dishwasher with QuadWash and EasyRack Plus

Model # LDF5545ST

 4.5 out of 5 (568 Reviews)

Available in 4 Color(s)

Regular Price $769

Our Price $549

After Applicable Rebates

Rebate(s): $50

Our Price

$549

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Cleaning up on the awards.

The LG LDF5545ST Dishwasher won the Editor's choice award from Reviewed.com for its efficiency, plethora of cycles, solid warranty and great value. Check out the article or scroll down to see why.


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • EasyRack Plus
  • LoDecibel Operation (48 dB)
  • NFC Tag On Technology
  • Dual Control Cycle
  • 15 Place-Setting Capacity

From the Manufacturer

Interactive Tour

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SUMMARY
Control Panel Front Control
Handle Design Pocket Handle
QuadWash System Yes
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Fold Down Tines Yes
BPA-Free Nylon Coated Racks and Tines Yes
Height Adjustability Yes - Easy One Touch (3 Level)
EasyRack Plus System Yes
EasyRack Plus System: Height Adjustable Upper Rack Yes
STYLE AND DESIGN
Electronic Controls Touch
Tub Material NeveRust Stainless Steel
Tub Insulation Damping Sheet, Sound Absorbing Material (felt), Base
Available Colors Stainless Steel (ST), Black Stainless Steel (BD), White (WW), Black (BB)
Handle Flush Handle
FEATURES
QuadWash Yes
LoDecibel Quiet Operation 48 dBA
Slim Direct Drive Motor Yes
Overflow Detector Yes
120°F Inlet Water Capability Yes
3-Stage Filtration System Yes
SenseClean Wash System Yes
Vario Wash Yes
Variable Spray Intensities Yes
No. of Spray Arms 3 (Top, Upper, Lower)
Hybrid Condensing Drying System Yes
Detergent and Rinse-Aid Dispenser Yes
Rinse-Aid Indicator Yes
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
End of Cycle Indicator Beeper + END Indication on Display
SMART FEATURES
NFC Tag On Yes
PERFORMANCE
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Wash Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start (up to 12 hrs), Control Lock, Night Dry)
ENERGY / WATER
Water Factor (WF) 2.8
Energy Use (kWh/Year) 258 kWh/Year
ENERGY STAR® Qualified Yes
CEE Tier 1
DIMENSIONS
Unit Dimensions (WxHxD) 23.75" x 33.6" x 24.6"
Depth with Door Closed (Handle) 24 5/8"
Depth with Door Open 50.5"
Carton Dimensions (WxHxD) 28" x 34.7" x 29.6"
Weight (Unit/Carton) 75 lbs / 88.2 lbs
Warranty/UPC
Limited Warranty 1 Year Labor & Parts, 5 Years Control Board/Rack, 10 Year Motor, Lifetime on Stainless Steel Door Liner or Tub
UPC 048231015097

LG Spring Kitchen Bundle Rebate

  • Rebate Ends: 4/24/2019
  • Must be postmarked by: 5/24/2019
  • Description: Receive a 10% back rebate with purchase of qualifying 4-piece LG and LG STUDIO Kitchen Major Appliance Bundle. Rebate form must be postmarked by 5/24/2019.
  • Download Rebate Form

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2019
  • Must be postmarked by: 5/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 5/31/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (568 Reviews)

86% of reviewers recommend this product.

So far so good. Ive only used it twice.

Submitted by Renopup - 3/22/2019

Its soooo much better than the Kenmore will never buy again.

Yes, I recommend this product

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Submitted by Deb in Florida - 3/21/2019

I couldnt be more pleased with how well this dishwasher works. It is exceptionally quiet and there are only a few moments during the cycle when you can hear it operate. The adjustable racks are a fantastic feature as is the auto select cycle where the dishwasher assesses the load and determines the appropriate cycle to use. The cycle time display is also a nice feature that lets you know how much time is remaining before the cycle is complete.

Yes, I recommend this product

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Dishwasher

Submitted by Gearlds005 - 3/20/2019

Honestly doesnt work as good as my last one. Makes a lot of noise and takes a while to wash

No, I do not recommend this product

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So Quiet

Submitted by bernsmd - 3/20/2019

Bought this dishwasher about a month ago when we redid our kitchen and I gotta say I love it. It is so much quieter than my last washer and it drys the dishes all the way.... no wet glasses.

No, I do not recommend this product

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Great dishwasher

Submitted by Metalshavings - 3/20/2019

I bought this a month ago to replace a dishwasher with a burned out motor. it works great and is very quiet. The only cons Ive noticed are that sometimes there is water left on the bottom of glasses or flat bottomed dishes that are laying flat on the racks. Not necessarily a problem for a few things to still be damp. Be warned though non stick coated pans may chip when washed. Not a deal breaker because I dont mind hand washing my pots and pans while it washes everything else. Satisfied with my purchase and highly recommend it.

Yes, I recommend this product

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Easy hook up

Submitted by Kenny67 - 3/19/2019

Installed myself with no issue. Works great. Options are great.

Yes, I recommend this product

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LGF5544#** wont start brand new dishwasher logic?

Submitted by bogus57 - 3/19/2019

I follow the starting instructions but they only work randomly. power on cycle select close door push start...countdown...4 3 2 1 then the time indicator flashes

No, I do not recommend this product

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Submitted by tmoon1950 - 3/18/2019

happy with purchase and received a great price along with prompt delivery

Yes, I recommend this product

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Quiet does great job

Submitted by Gramma 60 - 3/17/2019

Like the new quiet dishwasher. Does a great job. Nicely arranged inside.

Yes, I recommend this product

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Smooth quiet and efficient

Submitted by JNDB - 3/17/2019

We bought this machine after the our new dishwasher which the builder installed failed three months past its one year warranty. So pleased now that we have LG

Yes, I recommend this product

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Looooonng Cycles

Submitted by bmess - 3/17/2019

This is a beautiful looking machine. The interior design is well thought put. It is reasonably quiet during operation and does a very good job washing and drying the dishes. The only knock is a normal cycle with energy saver takes almost 3 hours.

Yes, I recommend this product

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Technology update

Submitted by Rodmclean - 3/16/2019

I had an LG dishwasher previously that performed well for many years. When it came time to upgrade I wanted to stay with LG because all of our appliances are LG because I like the brand. The device installed easily and was quietly humming away in less than an hour. I noticed an improved layout for item placement a quieter system and more energy efficiency. I wont mention the price because it was too good. You cant beat LG.

Yes, I recommend this product

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Great Technology

Submitted by Wickedpaint19 - 3/16/2019

The features make this a great purchase. I can even download washing profiles depending on my needs

Yes, I recommend this product

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Too Late

Submitted by anotherkim - 3/16/2019

A month ago it was my first time as Korean American to buy an LG product. I even feel ashamed not have thought about buying LG earlier because I feel so proud to have bought Korean product exported to U.S. and that the LG product is really good to use when I actually use it. I feel now I can really admire LG as it does so important things for the life of all human beings in the world. My life has improved with such a calm and efficient dish washer

Yes, I recommend this product

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Not cleaning

Submitted by Keilux - 3/16/2019

Not to happy with the cleaning of the dishes very well

No, I do not recommend this product

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Great ease of operation

Submitted by johnprez47 - 3/14/2019

I am happy that I made this purchase . The control panel and inside storage racking offer lots of options for using. LG dish washer is easily adaptible to handle what ever tableware you load inside. Very friendly user.

Yes, I recommend this product

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Wow

Submitted by JOHN Svoboda - 3/12/2019

I bought this for my wife she was tired of our Amana had to wash the dishes before you put them in. She loves this LG it does a wonderful job no washing before you put in use the auto wash function to save water and electricity and does a great job of washing. Oh we bought it 2/20/19

Yes, I recommend this product

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Regret The Purchase of This Item

Submitted by Jponder01 - 3/10/2019

We bought this dishwasher Oct 2017. Its very quiet looks nice does a great job getting the dishes clean...that is when it works. Its been torn up about as much as it works. Replaced the computer board and keyboard 4 times. Currently waiting on a new keyboard and wiring harness. Unit is currently not working. I use it at least once and sometimes twice every day. Extremely disappointed and Do Not Recommend it

No, I do not recommend this product

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Whisper quiet

Submitted by Drcain - 3/9/2019

Had the dishwasher for a couple weeks now. It is the quietest dishwasher we have ever had. It looks good does a good job on cleaning the dishes. We love how quiet it is cannot tell it is even running until the water drains.

Yes, I recommend this product

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Enjoy the Quiet.

Submitted by paulemile - 3/6/2019

Enjoying the quiet performance not to mention the clean dishes.

Yes, I recommend this product

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Great dishwasher

Submitted by Kat E - 3/6/2019

Super quiet and gets my dishes spotless. I Love it

Yes, I recommend this product

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So far so good

Submitted by MJ25 - 3/6/2019

Only had it a few weeks but works well so far Nice stainless steel inside. Hopefully will prevent some hard water accumulation.

Yes, I recommend this product

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This is the best dishwasher that I have purchased

Submitted by Cindycw - 3/6/2019

This is a wonderful dishwasher it is exactly what I needed.

Yes, I recommend this product

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Excellent product

Submitted by AuntDeb - 3/5/2019

I purchased this several months ago and I love the performance.

Yes, I recommend this product

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Submitted by Tommyboy63 - 3/4/2019

I bought my new dishwasher a month ago. It runs great. Was easy to install and gets the dishes clean.

Yes, I recommend this product

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Great Dishwasher

Submitted by Chief52 - 3/4/2019

Great unit totally happy with it. Works as advertised. Very quiet.

Yes, I recommend this product

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Submitted by harrycarnold - 3/4/2019

not impreessed dissapointed in the dish washer dont like

No, I do not recommend this product

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Love this dishwasher

Submitted by KJ404 - 3/4/2019

Purchased this dishwasher to replace another brand. It is very quiet when running cannot hear it at all. Set the overnight fan to dry dishes more. That was very much appreciated in the morning. Moisture inside the dishwasher was gone.

Yes, I recommend this product

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Easy to use

Submitted by Kirk from Maryland - 3/4/2019

Im very satisfied plenty of room even for big dishes. Gets dishes really clean.

Yes, I recommend this product

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Good--but Im still learning to adjust it

Submitted by rakondritz - 3/3/2019

We purchased this dishwasher and it replaced one approx. 18 years old. My other machine seemed to clean and dry the dishes better however I like that this maching is SIGNFICANTLY quieter and it is much gentler on the dishes. I am still learning how to set adjustments so this rating may go up to 5 stars--fully meeting my expectations. Love that the machine uses much less water but the loads are now averaging about 2:15 per load vs. one hour w/ my old machine. I do love that a fan will cycle on/off during loads put in at night time.

Yes, I recommend this product

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Submitted by MaryanneG - 3/3/2019

I have had several good dishwashers in my life and never has anyone of them cleaned my copper bottom pans so that I dont have to use additional cleanser to have them shine . Wonderful machine

Yes, I recommend this product

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Very quite and cleans like a champ.

Submitted by TKDdad - 3/1/2019

we have had this unit a while now and we are very impressed. Dishs come out very clean and spotless. The unit is very quite you really can t here it.

Yes, I recommend this product

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Quiet dishwasher

Submitted by Terpet - 2/28/2019

This is the first LG dishwasher I have purchased. I am very impressed with how well it cleans and how quiet it runs. My previous dishwasher was a high end Bosch but only lasted seven years. The electronics burned out and it would have cost over $500.00 to replace the electronic board. I was disappointed that the Bosch only lasted seven years. From all the reviews and my research this LG dishwasher seemed like the perfect replacement. So far I have been more than pleased and will look into other LG appliances when my current appliances need replacement.

Yes, I recommend this product

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Good dishwasher

Submitted by Corb0046 - 2/28/2019

Would have gave it 5 stars if one it used a little more water and two it passed a certification for sterilization of dishes of which it did not...a future upgrade might include a built in food grinder or disposal instead of using a trap. So the perfect dishwasher in my opinion would be one that uses a tad more water has heat sterilization and eliminates the food trape for a food grinder...think they could have done better for the price you paid...only reason I purchased was to test the new type of motor usedbut dishwasher is lacking basic functionality of other cheaper dishwashers

No, I do not recommend this product

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Great machine

Submitted by cowboyjman - 2/27/2019

Very nice machine gets dishes very clean very efficient

Yes, I recommend this product

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Very easy to use

Submitted by Janabelle - 2/27/2019

Does a great job sings cute songs easy to use...hit power plus start and thats it

Yes, I recommend this product

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Beautiful and Works Great

Submitted by Turtleback - 2/27/2019

Very excited and pleased with the LG Dishwasher 5545 Stainless front is beautiful. All steel construction. stainless and frame steel. Very well made and obviously well engineered. Quiet and super clean results. Makes the whole Kitchen look great. Highly recommend AAAA++++

Yes, I recommend this product

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Dishwasher issue

Submitted by champclaus49 - 2/27/2019

Dishwasher issueWhen I lean on my dishwasher it starts a cycle Is there anyway I can lock it?

No, I do not recommend this product

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A Good Buy

Submitted by DonEbb - 2/27/2019

We bought this 2 months ago and have been real happy with it. Its been getting a workout we use it daily and almost everything comes out really clean even baked on cheese. Weve had a couple items not get clean but it could have been due to where we placed it in the machine so no complaints about that. We do use a lot of plastic storage containers and they dont dry real well but based on what I have read this is a common problem. So it takes a couple extra minutes to dry these not a big deal. All in all very happy with this.

Yes, I recommend this product

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Does not dry

Submitted by rkrug99 - 2/26/2019

No matter what setting I put the dishwasher on it does not dry the dishes and inside of the dishwasher is wet. This is not good.

No, I do not recommend this product

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Love It

Submitted by awright - 2/24/2019

We bought this dishwasher last month and I absolutely love it. Its easy to use has great features and does a beautiful job cleaning my dishes. I like the Night Dry option because I often run the dishwasher in the evening and put the dishes away in the morning. I have other LG appliances and have had great experiences with all of them.

Yes, I recommend this product

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Very nice

Submitted by DebNTenn - 2/24/2019

Have had this a few weeks and we love it. Only issue is you have to use a rinse aid or the dishwasher will not dry very well. Since I added that it works perfectly. Its very large also. Can hold 12 place settings. I love the adjustable height on the top shelf.

Yes, I recommend this product

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Submitted by TammyF - 2/23/2019

I bought my dishwasher about 3 weeks ago and I love it. I have never had a dishwasher in my life and I will never not have one again. I totally love this appliance.

Yes, I recommend this product

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Worth waiting for

Submitted by Daniel Magruder - 2/18/2019

Its been over 10 years since we have purchased a dishwasher. Our new LG is amazingly quiet. The first time we ran it I thought it didnt start up it was so quiet. Our dishes come out so clean. Our glassware looks new Were so happy we bought the LG. We upgraded our entire kitchen with LG appliances. New refrigerator stove and new microwave.

Yes, I recommend this product

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Clean dishes not as quiet as I expected

Submitted by Johnna110 - 2/16/2019

I purchased this dishwasher a couple of weeks ago and was greatly influenced by so many positive reviews on how quiet it ran. The ease of adjusting the top rack was a great bonus. Dishes have come out clean every time so far but I am less impressed by the noise level. My parents have a 48 dB GE dishwasher that is much quieter. I downloaded a db meter app and averaged 48 on a load of clean dishes and 50-51 on a cycle with soiled dishes. Not sure if its soil level dish positions or lack of an insulation blanket none came with install. Makes me wonder if my unit is missing some key element to give it this great feature.

Yes, I recommend this product

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DO NOT BUY THIS DISHWASHER

Submitted by UNHAPPY1234 - 2/15/2019

We purchased this dishwasher in November. Three weeks later it stopped working. The warranty covers the repair but the service repair company only comes to the same area once a month. The first time the wrong part was ordered. Came out a month later and wrong part again. Apparently its the motherboard. Its been broken since early December and its now February 15th and still not working. They say theyll come to our house again next week. I would not recommend this product/brand to anyone.

No, I do not recommend this product

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Great Product

Submitted by JSmith0128 - 2/13/2019

I purchase this dishwasher as part of a remodel for my kitchen it works like a dream very quiet and easy to load along with the fact that the racks can be used standing up or down to give you more space for larger items.

Yes, I recommend this product

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Wonderful features and was easy to install

Submitted by GiGi 47 - 1/31/2019

I bought this two weeks ago I feel like I have moved forward to the 21 century I have been the envy of family and friends who have seen it. So quite I made a very good choice.

Yes, I recommend this product

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Submitted by Carkle - 1/30/2019

I am thrilled. Put in the pieces of my stop top fan grates waited and got sparkling clean items. No scrubbing on my part. Yeah

Yes, I recommend this product

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Very Efficient

Submitted by Hdbfly60 - 1/29/2019

My dishwasher died a couple months ago not an LG. The LG was highly recommended and Im very pleased. A bit noisier than I expected but not loud by any means.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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About Us

Cleaning up on the awards.

The LG LDF5545ST Dishwasher won the Editor's choice award from Reviewed.com for its efficiency, plethora of cycles, solid warranty and great value. Check out the article or scroll down to see why.


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

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