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LG Logo

Front Control Dishwasher with QuadWash and EasyRack Plus

Model # LDF5545ST

 4.5 out of 5 (591 Reviews)

Available in 5 Color(s)

Regular Price $769

Our Price $497.70

After Applicable Rebates

Rebate(s): $50

Our Price

$497.70

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Four Reasons to Buy an LG Dishwasher


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • EasyRack Plus
  • LoDecibel Operation (48 dB)
  • NFC Tag On Technology
  • Dual Control Cycle
  • 15 Place-Setting Capacity
  • 10-Year Warranty on Inverter Direct Drive Motor

From the Manufacturer

Interactive Tour

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SUMMARY
Handle Design Pocket Handle
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Fold Down Tines Yes
BPA-Free Nylon Coated Racks and Tines Yes
Height Adjustability Yes - Easy One Touch (3 Level)
EasyRack™ Plus System Yes
EasyRack™ Plus System: Height Adjustable Upper Rack Yes
STYLE AND DESIGN
Electronic Controls Touch
Tub Material NeveRust™ Stainless Steel
Tub Insulation Damping Sheet, Sound Absorbing Material (felt), Base
Handle Flush Handle
Available Colors Stainless Steel (ST), White (WW), Black (BB)
FEATURES
QuadWash™ Yes
LoDecibel™ Quiet Operation 48 dBA
Slim Direct Drive Motor Yes
Overflow Detector Yes
120°F Inlet Water Capability Yes
3-Stage Filtration System Yes
SenseClean™ Wash System Yes
Vario Wash Yes
Variable Spray Intensities Yes
No. of Spray Arms 3 (Top, Upper, Lower)
Hybrid Condensing Drying System Yes
Detergent and Rinse-Aid Dispenser Yes
Rinse-Aid Indicator Yes
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
End of Cycle Indicator Beeper + END Indication on Display
PERFORMANCE
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Wash Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start (up to 12 hrs), Control Lock, Night Dry)
ENERGY / WATER
Water Factor (WF) 2.8
Energy Use (kWh/Year) 258 kWh/Year
ENERGY STAR® Qualified Yes
CEE Tier 1
DIMENSIONS
Unit Dimensions (WxHxD) 23.75" x 33.6" x 24.6"
Depth with Door Closed (Handle) 24 5/8"
Depth with Door Open 50.5"
Carton Dimensions (WxHxD) 28" x 34.7" x 29.6"
Weight (Unit/Carton) 75 lbs / 88.2 lbs
Warranty/UPC
Limited Warranty 1 Year Labor & Parts, 5 Years Control Board/Rack, 10 Year Motor, Lifetime on Stainless Steel Door Liner or Tub
UPC 048231015097

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 7/31/2019
  • Must be postmarked by: 9/30/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 9/30/2019.
  • Download Rebate Form

LG Buy More Save More Appliance Bundle

  • Rebate Ends: 8/21/2019
  • Must be postmarked by: 9/21/2019
  • Description: Receive up to a $500 rebate with purchase of qualifying LG Major Appliance Bundle. Rebate form must be postmarked by 9/21/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (591 Reviews)

86% of reviewers recommend this product.

Great

Submitted by Bert45 - 7/14/2019

When I was looking for a dishwasher I noticed the LG showed an extra spray arm and I was impressed. Boy am I glad I bought am LG I have never had a dishwasher do as a good job. My dishes come out squeaky clean and my glasses are crystal clear. A super product and I highly recommend.

Yes, I recommend this product

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Great machine

Submitted by Bear99 - 7/12/2019

Love this dishwasher. Works great and looks great in our kitchen

Yes, I recommend this product

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LG dishwasher Quadwaher model LDF5545ST

Submitted by potluck334 - 7/10/2019

I bought this on June 192019 at the Lowes department store. At the end of the cycle you hear a chime melody that plays and the dishers are done.There dishes look clean.

Yes, I recommend this product

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cleans dishes well

Submitted by Tom727 - 7/9/2019

purchased two weeks ago and was easy to install. I use the auto feature and the temp boost feature and it gets the dishes clean in two hours. I make sure I open the dishwasher door as soon as it is done and the dishes air dry in minutes. I do have a ceiling fan that I turn out to help with air circulation. I cleaned the filter once and it was easy to remove clean and replace in the machine.

Yes, I recommend this product

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Quietest dishwasher

Submitted by Bethers55 - 7/9/2019

I bought this a few weeks ago and absolutely love it. The racks are adjustable for different size items and also the prongs can be put down to make more room on the bottom. Love the entire stainless steel interior. All around a great dishwasher

Yes, I recommend this product

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Poor instructions not working well

Submitted by Andrew Kessler - 7/9/2019

Still not working optimally perhaps i am not following the extremely nclear and poor instructions. What should i have yo do for the first 10-15 loads but simply add the soap and press a setting? The loads are not coming back fully clean and rinsed. I paid $800 for this?

No, I do not recommend this product

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quiet as can be

Submitted by heltini - 7/8/2019

weve had this dishwasher for about two weeks.. first cycle was the turno to check for leaks as per instructions.. That was noisy.. the first time on the regular cycle I had to check to see if was running.. It was that quiet..Dishes came out clean and dry..Everytime after that was the same..Great diashwasher and QUIET..I love it.

Yes, I recommend this product

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Quiet

Submitted by baejinsu - 7/8/2019

I replaced old GE one with this and works great and so quiet.

Yes, I recommend this product

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Appliance is operating as anticipated.

Submitted by Cshep88 - 7/7/2019

Product is not to loud. Efficient running appliance

Yes, I recommend this product

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Submitted by Bclayton - 7/5/2019

Owned this dishwasher for several months. Amazed at how quiet it is. Does a superb cleaning job

Yes, I recommend this product

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It is quiet and the number of features is perfect

Submitted by spotless - 7/3/2019

We have hosted a formal party and the dishes were spotless. Made for a happy hostess.

Yes, I recommend this product

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Great value

Submitted by Stanman6 - 7/3/2019

Got new LQ kitchen package and I like the dishwasher the most. Quiet operation and cleans everything very well. I would recommend it to someone looking for a great product

Yes, I recommend this product

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Nice Features

Submitted by Cheryld71 - 7/2/2019

I highly recommend this Lg Dishwasher cleans very well and easy to use. So glad I decided on this specific one

Yes, I recommend this product

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Clean dishes very wet

Submitted by paulaw01 - 6/30/2019

This dishwasher cleans just fine but dishes are wet at the end of cycle. I have tried various cycles and put on EXTRA DRY every time but alas the dishes are wet at the end of cycle.

No, I do not recommend this product

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The quietness while it runs and the auto option.

Submitted by Marv15 - 6/29/2019

It runs so much quieter than our other one we had. I like the auto option as I feel it is more economical since there is only 2 of us.

Yes, I recommend this product

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LG Dishwasher

Submitted by Patsy10 - 6/28/2019

Very happy with my new dishwasher. Handles tall plates perfectly. Love the display and friendly tune when it is finished.

Yes, I recommend this product

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Im liking it.

Submitted by Holmsey - 6/28/2019

Great capacity with many adjustments to change height and space for various dishes. VERY quiet. Dishes very clean.

Yes, I recommend this product

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Submitted by EMarie - 6/24/2019

Great refrigerator. Service tech was professional and I would recommend the product and the tech.

Yes, I recommend this product

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Quiet as a mouse

Submitted by Mbenz59 - 6/23/2019

Have had my new LG dishwasher for almost two weeks now. Love it So much room and runs so quiet you can hardly tell its on.

Yes, I recommend this product

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Quiet

Submitted by TJoki - 6/22/2019

Very quiet dishwasher. Has a lot of features including overnight drying and delayed start. The only negative is the rack arrangement that makes it hard to put bowls / larger plates.

Yes, I recommend this product

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Beautiful and quiet

Submitted by jmk62 - 6/22/2019

A lot better than the GE Profile one that I replaced. Very quiet cleans the dishes great

Yes, I recommend this product

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Great features.

Submitted by Nanawilliams - 6/21/2019

So quite you have to check to see if its running. Several options including energy saving.

Yes, I recommend this product

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very quite

Submitted by racewalk1 - 6/20/2019

i bought this a month ago works well and the price was right.

Yes, I recommend this product

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So Far So Good

Submitted by TRINI1 - 6/19/2019

I have only had it a week but so far so good. Somewhat quiet. The manual is most helpful. Wished it came in stainless steel resistant.

Yes, I recommend this product

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so far so good

Submitted by TLDougherty - 6/17/2019

Purchased just a few weeks ago. Fairly quiet and everything seems to be coming out clean.

Yes, I recommend this product

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great improvement over what we had

Submitted by ShanGus - 6/13/2019

Replaced a 10+ year old black dishwasher that was literally falling apart. Looks very good and was easy to install myself. Still getting used to it in some aspects: -Fingerprints on the stainless is definitely a thing. -Plastic doesnt seem to dry completely though using something like Jet Dry has helped in that regard. -The unit itself runs very quiet but when it is draining you definitely notice it Im not sure that would be any different for another dishwasher however. -This is our first time with the utensil separator - Im not a big fan of setting those in there fork end up. There has already been times where some utensils dont come out clean. -In general the dishes come out very clean. -Door makes a load clicking noise when closing. -The choice to put the 10 year sticker on the front is a little odd. The unit is very clean looking and then you got this sticker right there.

Yes, I recommend this product

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Great performance

Submitted by Jujuman47 - 6/10/2019

We bought this to replace a 10 year old dishwasher and should have done it sooner. It gives excellent performance.The dishes almost sparkle and are dry atfinish of cycle

Yes, I recommend this product

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Super Quiet

Submitted by cwalker71 - 6/9/2019

Ive had this dishwasher a couple of months now and I think its awesome. First of all its super quiet. Most of the time with regular household noise you wont even know its on until its done and gives the little jingle. The dishes are always clean with no dried on gunk or white spots. There are only two negatives to me with the dishwasher. First it doesnt have a heating element to dry the dishes. You must use a rinsing agent or your dishes wont get dry. The second thing is the run cycle time. I wash mine on the normal cycle and it takes 3 hours from start to finish. Neither of these is a deal breaker for me. One other thing the stainless is not fingerprint resistant.

Yes, I recommend this product

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Great dishwasher

Submitted by Kevin1156 - 6/8/2019

Powerful quiet very solid feel. Love all the features offered. I with I would have paid a little more for the wifi version. I love all LG products.

Yes, I recommend this product

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Submitted by Ryou4real - 6/7/2019

Ive only used this dish washer about 5 times since it was purchased couple weeks ago. There were scratches straight out of the box. In spite of the metal interior Im not impressed with the drying ability. Theres still water left on the glasses or cups after the wash is complete. Perhaps my expectations are too high

No, I do not recommend this product

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Nice features and quite

Submitted by Jeepman007 - 6/6/2019

Bought to replace old unit after kitchen remodel. Where impressed with the smooth function of the top rack along with decibel level in our proce range. Very happy after 2 months using every day. Stove died 3 weeks ago and replaced it with an LG.

Yes, I recommend this product

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Very Quiet hardly know it is running.

Submitted by Dane 70 - 6/5/2019

I replaced a 13-year-old dishwasher with a new LG so far Im very happy its Extremely quiet has made a world of difference with my new kitchen

Yes, I recommend this product

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Whisper Quiet

Submitted by Julie534 - 6/3/2019

This dishwasher is very quiet. The interior is nicely made so you can be flexible.

Yes, I recommend this product

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Does a good job

Submitted by Ellen2223 - 6/3/2019

I bought this dishwasher and matching refrigerator stove and microwave for a full home renovation last fall but Ive only lived in the house about 2 months. I love my appliances The only drawback is if you are working on the counter above the dishwasher when its running it sometimes resets the cycle if you brush against it. Not a big deal just a little annoying. It does a really good job

Yes, I recommend this product

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Great diswasher

Submitted by Blackhawks 55 - 6/2/2019

Very quiet and cleans very well I am really impressed and love how easy it is to work.

Yes, I recommend this product

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Great dishwasher...quiet and efficient

Submitted by Envee - 6/1/2019

Like the dishwasher...quiet and efficient and awesome price

Yes, I recommend this product

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Dryer whoos

Submitted by WildWilly55 - 5/31/2019

Initially I was very disappointed with the dry time on this unit---but I started to use Jet Dry and all my problems went away

No, I do not recommend this product

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Super quiet and the dishes are clean

Submitted by MommaD19 - 5/29/2019

When it is running it is hard to tell it is so quiet. At first I didnt like the layout but now that Ive learned the best way to load things it holds more dishes than my last one. You really do have to use rinse aid to get the best drying action I tried it both ways so I know. The only thing I dont like is the sound it makes when you close the door. It is so loud that my dog is now frightened of the dishwasher. We have started leaving it open so it wont send him running.

Yes, I recommend this product

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Quiet and easy to use

Submitted by snake8 - 5/27/2019

This washer is so quiet you cannot hear it running...It washes the contents clean every time....

Yes, I recommend this product

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Awesome

Submitted by Burne - 5/26/2019

We bought it about a month ago and it works great. Finally got a dishwasher that the door closes with a click.

Yes, I recommend this product

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Works great

Submitted by Joker197 - 5/24/2019

Came with the new house. We put it through the paces when we moved everything in. Washed every dish glass pot and pan we had before putting things away. Didnt miss a beat Worked great

Yes, I recommend this product

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Great replacement

Submitted by MadMike56 - 5/23/2019

I installed it myself and loved that it had a side attach option We really like the adjustable racks and the many clean and dry options. We are very pleased.

Yes, I recommend this product

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Enjoying my new dishwasher

Submitted by ISlonin - 5/21/2019

Ive had the dishwasher for about a month now. Its easy to load. I like having more vertical room on the top rack. While it is feature and cycle option rich I simply use the auto cycle. Dishes utensils and glasses all come out clean and dry. Its so quiet compared to my previous dishwasher

Yes, I recommend this product

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Cleans great

Submitted by Astric44 - 5/20/2019

The overall performance of this machine is great. Cleans very well. Am disappointed in the sound factor. This is same slightly updated version I had before and that one was quiet. This one - not so much. The only dislike on it is the fact that it never really powers off. The normal cycle runs for 2.5 hours and then it drys for ever and then the next morning the lights are still on showing it ended

No, I do not recommend this product

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Nice and Quiet

Submitted by Busy08 - 5/19/2019

This dishwasher is perfect Ive had it for a month and a half its quite and clean perfectly.

Yes, I recommend this product

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So Quiet and Efficient

Submitted by KyleC4 - 5/18/2019

Purchased not too long ago as part of a new kitchen suite package I put together myself. This dishwasher is so quiet. Id compare it to a light rain. With all the different settings too it allows me to make the most out of every load while being efficient with energy. Great buy.

Yes, I recommend this product

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Spacious quiet flexible positioning

Submitted by Lulugirl - 5/17/2019

Excellent dishwasher. Runs very silently dishes are impeccable when cycle is completed holds so many more dishes and glasses than our previous dishwaher even though same dimensions filter is very easy to clean and flexible-tab design allows us to get everything in We have run this machune 1 to 2 times per day every day since it arrived 6 months ago. LG is our go-to brand fridge cell phones tv etc. and never disappoints

Yes, I recommend this product

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Great diswasher

Submitted by Blackhawks 55 - 5/14/2019

I brought this product a month ago it is really quiet Compared to my old one I do not even know its on. We love it simple to use and cleans really well

Yes, I recommend this product

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Great features

Submitted by Sts1127 - 5/14/2019

I bought my dishwasher back in January and wouldnt trade it for any other. At first when I was looking for a new dishwasher I considered the drawers being that I can wash half a load at a time. I ended up not liking them because they were not spacious enough to clean some of our party dishes. This LG dishwasher however will do half a load and either the top or the bottom whichever you choose. It has more space than the drawers and to top it off you can move the top rack up or down for more space as you need it and fold down the prongs that would hold the dishes up. I also love the digital timer it lets me know just how much time I have left and how much time the load setting I choose will run for. I thought it would have more Wi-Fi features. You can use your phone to connect to it and it will let you know when its ready to be cleaned or if there are problems what they are. But I do wish it would connect to Alexa and I could start and or stop it or at least find out how much time is left without having to get up to check. Its lacking connectability with the echo or Google is the only reason why I gave it four stars instead of five.

Yes, I recommend this product

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Great dishwasher

Submitted by Andrew12 - 5/13/2019

I bought this about three weeks ago and so far so good. Hoping its more durable than my former Maytag.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.

  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.

  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): The balance of the invoice must be paid in full at the time of purchase.

  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): The balance of the invoice must be paid in full at the time of purchase.

  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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About Us

Four Reasons to Buy an LG Dishwasher


Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

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