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LG Logo

Front Control Dishwasher with QuadWash and EasyRack Plus

Model # LDF5545BD

 4.5 out of 5 (138 Reviews)

Available in 4 Color(s)

Regular Price $879

Our Price $644.90

After Applicable Rebates

Our Price

$644.90

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

Features:

  • QuadWash System
  • EasyRack Plus
  • LoDecibel Operation (48 dB)
  • NFC Tag On Technology
  • Dual Control Cycle
  • 15 Place-Setting Capacity

From the Manufacturer

Interactive Tour

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SUMMARY
Handle Design Pocket Handle
CAPACITY
Total Place Settings 15
Upper Rack Dish Height Limit 7.1"
Lower Rack Dish Height Limit 12.5"
RACKS AND BASKETS
Cutlery Baskets Yes
Fold Down Tines Yes
BPA-Free Nylon Coated Racks and Tines Yes
Height Adjustability Yes - Easy One Touch (3 Level)
EasyRack Plus System Yes
EasyRack Plus System: Height Adjustable Upper Rack Yes
STYLE AND DESIGN
Electronic Controls Touch
Tub Material NeveRust Stainless Steel
Tub Insulation Damping Sheet, Sound Absorbing Material (felt), Base
Handle Flush Handle
Available Colors Black Stainless Steel (BD)
FEATURES
QuadWash Yes
LoDecibel Quiet Operation 48 dBA
Slim Direct Drive Motor Yes
Overflow Detector Yes
120°F Inlet Water Capability Yes
3-Stage Filtration System Yes
SenseClean Wash System Yes
Vario Wash Yes
Variable Spray Intensities Yes
No. of Spray Arms 3 (Top, Upper, Lower)
Hybrid Condensing Drying System Yes
Detergent and Rinse-Aid Dispenser Yes
Rinse-Aid Indicator Yes
Hidden Water Heater Yes
Safety Float Switch (Leaks) Yes
Soil (Turbidity) Sensor Yes
End of Cycle Indicator Beeper + END Indication on Display
PERFORMANCE
Number of Wash Cycles 9 (Auto, Heavy, Delicate, Normal, Turbo, Download Cycle, Machine Clean, Rinse, Express)
Number of Wash Options 8 (Dual Zone, Half Load, Energy Saver, High Temp, Extra Dry, Delay Start (up to 12 hrs), Control Lock, Night Dry)
ENERGY / WATER
Water Factor (WF) 2.8
Energy Use (kWh/Year) 258 kWh/Year
ENERGY STAR® Qualified Yes
CEE Tier 1
DIMENSIONS
Unit Dimensions (WxHxD) 23.75" x 33.6" x 24.6"
Depth with Door Closed (Handle) 24 5/8"
Depth with Door Open 50.5"
Carton Dimensions (WxHxD) 28" x 34.7" x 29.6"
Weight (Unit/Carton) 75 lbs / 88.2 lbs
LIMITED WARRANTY
Limited Warranty 1 Year Labor & Parts, 5 Years Control Board/Rack, 10 Year Motor, Lifetime on Stainless Steel Door Liner or Tub
Warranty/UPC
UPC 048231022224

LG Buy More Save More Kitchen Bundle Offer

  • Rebate Ends: 10/17/2018
  • Must be postmarked by: 11/17/2018
  • Description: Receive a $400 rebate with purchase of 4 qualifying LG and LG STUDIO Kitchen Major Appliances. Rebate form must be postmarked by 11/17/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (138 Reviews)

89% of reviewers recommend this product.

Quiet

Submitted by boydaae - 9/15/2018

This is the easiest dishwasher to level of any I have installed. It runs extremely quiet and gets the dishes spotlessly clean. I am extremely happy with this purchase.

Yes, I recommend this product

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Excellent features

Submitted by tochi - 9/11/2018

Just purchased the fridge. However I cant get the wifi connected even if its in front of it. May need a firmware upgrade stuff? Overall its a great model/product.

Yes, I recommend this product

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Dont ignore reviews.

Submitted by Deedee5789 - 9/10/2018

I have always had dishwashers but never one this bad. I have tried eveything. Using the other settings etc. This is the worst. My dishes were not clean even after i wash them off first. But the biggest issue is after cycle ends the dishes are still wet AND WATER SITTING IN BOTTOM OF WASHER. I feel stupid because I read a review complaining about this same thing and I bought anyway

No, I do not recommend this product

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maintenance

Submitted by warrer - 9/9/2018

Had chance to use before the review.The only problem was that you could not hear it run for the first 6 days but then after that you could. Its still not that loud but that bothers me . Dose a good job cleaning cant complain about that and ease of use.

Yes, I recommend this product

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Submitted by Lidi - 8/23/2018

I recommend this dishwasher as its the quietest machine Ive ever had We can have a conversation in the same room as the dishwasher working It cleans very well.

Yes, I recommend this product

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LG Dishwasher

Submitted by Diane Wright - 8/22/2018

As good as described by the salesman at Best Buy. Very quite and efficient.

Yes, I recommend this product

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Quality product

Submitted by Skippy121 - 8/20/2018

Had this dishwasher about a month and so far I am very please with it. It cleans well and is very quiet during cleaning cycles.

Yes, I recommend this product

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Front Control Dishwasher QUADWASH

Submitted by The Keifer Family - 8/11/2018

A soundless wash Really approve of the silverware slots allowing for cleaner silver. The glasses are spotless the dishes are sparkling clean We are perfectly satisfied. You MUST use the recommended detergents as advised.

Yes, I recommend this product

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Great Features

Submitted by Oldautoman - 7/30/2018

We purchased the dishwashed about a month ago. We are very happy with all of the features of the machine. It runs extremely quite actually almost opened the door to check to see if it was running....

Yes, I recommend this product

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Best Dishwasher I have ever owned

Submitted by Chance107 - 7/16/2018

I owned kitchen aid whirlpool GE and none of them dryed everything the way this one does. I always had moisture on the door wet dishes wet tub none of this with this dishwasher I would recommend and buy again.

Yes, I recommend this product

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Awesome dishwasher

Submitted by Pete 71 - 7/12/2018

Have not had coffee cups that super clean in years

Yes, I recommend this product

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Great dishwasher

Submitted by U2rocker - 7/6/2018

I have had this dishwasher for a month now. Ive never bought a LG before. I had a Whirlpool that went out in less than 3 years so I decided to try something new. I dont really have any complaints. The only thing is how loud it is every time I shut it. Its really loud. Otherwise great dishwasher.

Yes, I recommend this product

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Really quite

Submitted by Bkathy - 7/6/2018

Have really enjoyed using the dishwasher. Love all the options as some days there are not a lot of dishes that need to be washed.

Yes, I recommend this product

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Super quiet

Submitted by Jimmy59 - 6/30/2018

I bought this dishwasher 7 months ago and it has outstanding. Ive had Kenmore Whirlpool and a few others and the LG has outperformed them all.

Yes, I recommend this product

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Submitted by Marieol - 6/23/2018

I bought this in Nov 2017 still under warranty. Repairman said it is malfuncting because in is plugged into a gfci outlet and it is not a dedicated outlet. The electrician said. It is a dedicated outlet and the gfci outlet isnt the problem. He said it is the dishwasher. Has anybody else had this problem? I turn it on the pump starts there is no water in it so it stops and the dishwasher turns off.

No, I do not recommend this product

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I literally hate this dishwasher

Submitted by Skipthis - 6/23/2018

HATE this dishwasher. The configuration of the racks themselves is completely ridiculous. I can fit about 2/3 as many dishes glasses etc in this dishwasher as any previous one including the smaller ones Ive had in some apartments. I regularly have to rinse and wipe down the insides and top 1/2 inch or so of glasses and all silverware before using them because the efficiency of the dishwasher means that things never get properly washed and rinsed the design of the utensil baskets mean that some part of them is always touching an eating surface of silverware which means that at least that spot is not getting cleaned and rinsed and I dont particularly fancy eating detergent or whatever other residue it is Im seeing. Im not talking water spots. Im talking haziness or worse when holding it up to the light. Speaking of efficiency a load in my previous dishwasher took about an hour and maybe the plastic ware would still have a little bit of water on it mostly in the grooves for lids etc but they were clean. This now takes about 3 hours a load and Im still washing stuff by hand when it comes out see previous comment. The way the racks are arranged--the first time I used the dishwasher I was like this thing was designed by someone who has never in their life actually used a dishwasher. Theres no way I can see to turn off a dry cycle--so if you have stuff that sorta shouldnt go in the dishwasher or maybe you just dont want it heat dried but itd be fine to be washed in there forget it. You have to babysit the thing or just bust suds by hand. Oh--and if you open it to add something you forgot and you wait a moment too long to start the machine again youve got to basically start completely over. If thats an hour into the cycle well youve wasted an hour and a bunch of water. Sometimes it turns itself on power not starting a wash cycle if you bump it. Sometimes you have to mash the power spot not really a button several times to wake it up. Basically we might have gotten a dud but the design factors make this one to completely skip. Dont just walk run. Find something else. This model stinks. I have never been anything but annoyed by it. Whod have guessed Id miss an old cruddy basic model dishwasher so much but this one had made that happen

No, I do not recommend this product

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Beauty and the beast

Submitted by Juanster547 - 6/22/2018

This washer is awesome..... it looks so good and it tackles the dirtiest of dishes and does it so quietly. Seriously I have to look to see the timer just to see if it is running.

Yes, I recommend this product

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looks great

Submitted by rleach75 - 6/7/2018

looks great super quiet and so far has done a fantastic job

Yes, I recommend this product

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Works Great

Submitted by Macymae - 5/27/2018

I love my new dish washer. It works great Love the many features.

Yes, I recommend this product

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Easy to use

Submitted by Annmaries - 5/18/2018

I just recently purchased 6 LG appliances and I couldnt be happier with all of them Nice look easy features and just overall a great buy so happy we decided to go with LG

Yes, I recommend this product

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Nice and quiet

Submitted by MitchW - 5/13/2018

Our home has an open floor plan which means our dishwasher is essentially in the same room where we dine and watch television. So having a quiet running dishwasher was very important. This model not only gets our dishes pots and pans clean but does so very quietly. We are quite pleased with our purchase.

Yes, I recommend this product

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Looks Great

Submitted by g70dawg - 5/13/2018

Very quiet and cleans well but I replaced a 30 yr. old dishwasher. Wish it had a heated dry cycle for plate warming but that is the only negative I have found.

Yes, I recommend this product

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Submitted by Catjo88 - 5/12/2018

Great product does everything it claims .Its quiet and cleans the dishes and it dries everything including plastic.

Yes, I recommend this product

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Clean look clean dishes

Submitted by Barbvilla - 5/11/2018

I love the look of this dishwasher inside and out My favorite feature is the top shelf can move up and down. I also love that some of the tongs can lay flat for big items. But most of all ... it cleans the dishes perfect every time.

Yes, I recommend this product

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Easy to use and understand controls

Submitted by maxnjax - 5/7/2018

Weve only had our dishwasher for a couple of weeks but we already like it a lot. Previous washer had controls on the top edge of the door - not very friendly. The front facing controls are easy to read easy to use. The washer is very quiet. We can hear it but it doesnt interfere with conversation or television. The dishes come out very good although we may need to start rinsing the silverware. Just a couple of pieces have needed a rewash. Otherwise weve extremely happy with our choice.

Yes, I recommend this product

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Quite Engine

Submitted by Wennie - 5/6/2018

It works great Looks nice too Quite Enginethe only thing I dont like is taking too long to washing.

Yes, I recommend this product

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love the look of black stainless steel

Submitted by Beymer - 5/4/2018

Only complaint is standing in front of the diswasher preparing meals the dishwasher buttons easily turn on accidentally

Yes, I recommend this product

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Great decision

Submitted by Shack7649 - 5/2/2018

We bought four LG units and could not be more pleased. My favorite is the refrigerator. I love the door in door feature and the open door alarm. Two features my old one didnt have. The stove heats up so quickly and the dishwasher leaves dishes really clean. All four of our units redrigerator range microwave and dish washer have the black stainless look and it looks really cool and very modern in our kitchen. We receive so many compliments on them. Both of us are so happy with our purchase and could not be more pleased.

Yes, I recommend this product

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Very quiet dishwasher

Submitted by mghoward10 - 4/30/2018

We purchased this dishwasher for our new home. We have been very pleased so far. Love how quiet it is the timer on the front so you know how long the cycle will be

Yes, I recommend this product

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Clean look and cleans great

Submitted by HudsonFamily - 4/17/2018

Bought this style as we wanted a clean look without a big handle protruding out as well as all the features to save energy but do a great job. The one thing I wish was for one more row of prongs to be able to include more smaller items on the bottom rack. Otherwise weve had this for three weeks now and it does an incredible job.

Yes, I recommend this product

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Great features

Submitted by mollymoo - 4/13/2018

I am very pleased with my new dishwasher. It works awesome and is so quiet. Sometimes I have to go and look to make sure its running. Very very happy.

Yes, I recommend this product

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I prove racks to hold dishes

Submitted by racks74 - 4/12/2018

The holding racks need to be improved. This is our 3rd brand of dishwashers. The racks are harder to fill with the assorted dishes to be washed. Also very noisy when the water is dispensed thru the cycles.

No, I do not recommend this product

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Love it

Submitted by Eman1007 - 4/11/2018

Great product. Very efficient.Nice looking for for our house.

Yes, I recommend this product

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quiet

Submitted by kate62 - 4/7/2018

bought this dishwasher about 1 month ago. love the black no fingerprint front. My last I would be wiping it every day was annoying to keep clean. Other great featres are the adjustable racks and fold down features to accomodate larger pots bowls. It runs nice and quiet.

Yes, I recommend this product

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So quiet

Submitted by Homemaker Pat - 4/6/2018

Best dishwasher I ever had highly recommend. So quiet clean great.

Yes, I recommend this product

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Racks

Submitted by Bonnie C - 4/6/2018

Love my LG stove and refrigerator but really disappointed in the dishwasher.

No, I do not recommend this product

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Great features and very energy efficient

Submitted by miilkman - 4/5/2018

Extremely happy with my new LG dish washer. Very quiet and its performance has been outstanding. Couldnt be more happy about my purchase.

Yes, I recommend this product

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I love how quite my new LG dishwasher is.

Submitted by My kitchen worker - 4/5/2018

I replaced my old dishwasher with a LG which this is the first LG appliance I have bought and very pleased with its performance. Its very quite has many choices for cleaning and dishes as well as pots and pans are sparkling clean

Yes, I recommend this product

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Great dishwasher

Submitted by Nana jean - 3/30/2018

Bought for 1 of our apartments looks nice with new granite

No, I do not recommend this product

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Great purchase.

Submitted by OmegaMateria - 3/28/2018

Five stars. Cleans great quiet efficient. Only gripe is the foldable bars on the top rack are near-useless.

Yes, I recommend this product

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Very quiet great looking

Submitted by boaco - 3/24/2018

I did my research I wanted a very quiet dishwasher to upgrade my kitchen and I found this dishwasher the perfect piece the look in my kitchen looks updated.

Yes, I recommend this product

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Definite Upgrade

Submitted by William Board - 3/23/2018

We upgraded all of our kitchen appliances over the holidays. The LG dishwasher was a pleasant surprise. The washer itself is very quiet and does a great job with the dishes. Tons of feature allows you to utilize different settings depending on your needs.

Yes, I recommend this product

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Very Quite when operating

Submitted by Freetome - 3/21/2018

I bought this dishwasher along with a microwave stove and fridge at Lowes in Cartersville Ga. The filter inside the door came off and leaked on my hard wood. Got estimates as was told to sent them in 8 weeks ago and have not heard anything from LG since.

Yes, I recommend this product

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Very Quiet nice

Submitted by 27nonick - 3/21/2018

Do like but not sure why the need for a 3 hr wash cycle. That a long time to clean plates.

Yes, I recommend this product

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Great product

Submitted by Dee M - 3/13/2018

I bought this during a kitchen remodel in fact refrigerator range too they are all wonderful appliances with great features. The dishwasher is super quiet does a great job.

Yes, I recommend this product

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Best dishwasher ever

Submitted by Shazz - 3/12/2018

There are so many things I love about this dishwasher 1 its so quiet 2 it has an awesome half load feature so if you dont have a full dishwasher you can still wash those dishes without wasting all that unnecessary water. 3 the top rack is adjustable to three different positions and 4 some of the tines are able to be folded down to fit larger dishes. I cant say enough about this dishwasher. I love mine. Plus we have the matching refrigerator. Both are great products

Yes, I recommend this product

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Dishwasher

Submitted by Cl4756 - 3/12/2018

Great looking easy to use dishwasher. Does a wonderful job cleaning and install was easy

Yes, I recommend this product

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Digital Features

Submitted by mdenney2 - 3/12/2018

Love the Digital features that tell you everything

Yes, I recommend this product

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Works as advertised

Submitted by Potemkin - 3/8/2018

Bought this on clearance and replaced a Kenmore that still ran. Love it. The dishes are spotless. And the dishwasher is very quiet.

Yes, I recommend this product

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Cleans great

Submitted by Akel - 3/8/2018

I bought this a month ago and it works great Cleans dishes much better than old dishwasher. Beautiful dishwasher.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
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About Us

Put Enhanced Cleaning in Motion

Achieve maximum cleaning throughout the entire cycle with LG QuadWash . With four spray arms instead of two, QuadWash also includes Multi-Motion arms that rotate back and forth while spinning. The high pressure jets power-clean dishes from multiple angles.


Count On It

When you buy a dishwasher, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year warranty.


Easy Loading & Maximum Flexibility

The newly-enhanced EasyRack Plus system provides outstanding flexibility and convenience, adjusting to just about any load of dishes to help ensure optimal cleaning performance. Easy to adjust on-the-fly, this racking system can shift to handle any challenge your dishes can serve up.


Quiet Operation

LG's technological advances, like the Inverter DirectDrive motor and the advanced self-cleaning filtration system, were designed with quiet in mind. At 48dB, this dishwasher is among the quietest dishwashers in its class.

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