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LG Logo

7.4 cu. ft. Ultra Large Capacity SteamDryer w/ NFC Tag On (Gas)

Model # DLGX3371V

 4.6 out of 5 (61 Reviews)

Available in 2 Color(s)

Regular Price $1,264

Our Price $1,030.10

After Applicable Rebates

Our Price

$1,030.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Big time saver

Do laundry a little less often. With 7.3 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


The quick fix

Late for the party and no time to iron your favorite outfit" The SteamFresh Cycle refreshes, and reduces wrinkles in up to five garments at a time with one 20-minute dryer cycle.


The Power of Touch

Our NFC Tag-On lets you download new cycles to your LG washer & dryer. Download the LG Smart ThinQ app to your Android smart device, select the cycle & tag' the appliance. From one-touch cycle options that help choose the right setting to answering questions, LG puts simpler & smarter laundry in the palm of your hand.


Really dry clothes

What's worse than pulling clothes out of the dryer and finding they're still damp" Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time, to help ensure you get dry laundry every time.


ENERGY STAR® Qualified

Among the most energy-efficient dryers in its class.

Features:

  • 7.4 cu. ft. Ultra Large Capacity with Aluminized Alloy Stainless Steel Drum
  • Upfront Electronic Control Panel with Dual LED Display and Dial-A-Cycle
  • TrueSteam® Technology
  • ENERGY STAR® Qualified

From the Manufacturer

Interactive Tour

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SUMMARY
Dryer Type Gas
SteamDryer Yes
Stackable Yes
CAPACITY
Capacity 7.4 cu. ft.
APPEARANCE
Design Look Front Control
Intelligent Electronic Controls with Dual LED Display Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Qualified Yes
DRYING PROGRAMS
No. of Programs 10
Programs (Sensor Dry) Cotton/Normal, Perm. Press, Delicates, SteamFresh , SteamSanitary , Bulky/Large, Anti-Bacterial, Download/Super Dry
Programs (Manual Dry) Speed Dry, Air Dry
No. of Options 10
Options More Time, Less Time, Custom Program, Damp Dry Signal, Wrinkle Care, Child Lock, Signal On/Off, ReduceStatic , EasyIron , Energy Saver
Temperature Settings High, Medium High, Medium, Low, Ultra Low
Drying Levels Very Dry, More Dry, Normal Dry, Less Dry, Damp Dry
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
FABRIC CARE FEATURES
SteamFresh Cycle Yes
TrueSteam® Technology Yes
SteamSanitary Cycle Yes
ReduceStatic Option Yes
EasyIron Option Yes
Sensor Dry Yes
Precise Temperature Control with Variable Heater Yes
CONVENIENCE FEATURES
NFC Tag On Yes
LoDecibel Quiet Operation Yes
SmartDiagnosis Yes
FlowSense Duct Clogging Indicator Yes
Anti-Bacterial Cycle Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Drum Light Yes
Reversible Door Yes
Leveling Legs 4 Adjustable Legs
Venting Option Electric: 4 Way Venting / Gas: 3 Way Venting
3 Minute Installation Check Yes
MATERIALS AND FINISHES
Aluminized Alloy Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Transparent Glass Door Yes
Door Rim Chrome Rimmed Glass Door
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 15 Amps (Gas) / 240V, 30 Amps (Electric)
Type Gas/Electric
OPTIONS
Dryer Rack 3750EL1001A
Pedestal WDP4W, WDP4V
Pedestal (WxHxD) 27" x 13 3/5" x 28 2/5"
Stacking Kit KSTK1
LP Conversion Kit 4948EL4002B
Side Venting Kit 3911EZ9131X
DIMENSIONS
Product (WxHxD) 27" x 38 11/16" x 29 3/4" (51" D with door open)
Carton (WxHxD) 29 1/2" x 42 1/4" x 31 1/4"
Weight (Product/Carton) 137.5 lbs/147.4 lbs
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor
UPC 048231014106

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (61 Reviews)

91% of reviewers recommend this product.

Great Product

Submitted by DJ Mac - 8/15/2018

We purchased the LG washer and dryer a month ago. We absolutely love the performance and features of both machines. Highly recommend these

Yes, I recommend this product

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Awesome Gas Dryer

Submitted by Rich4809 - 8/9/2018

I purchased the gas dryers a couple of months ago. Saved a lot of my electric bill and my gas bill per month is $18.00 that includes gas hot water heater gas logs and gas heating not that the heat is being used at the moment.

Yes, I recommend this product

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A quality product

Submitted by MBHT - 8/3/2018

My wife and I like this dryer and the washer. I like the separate container for the steam water rather than a prone-to-leak hose connection. It would be nice to have senor dry for very low heat.

Yes, I recommend this product

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Submitted by Kaybird - 7/9/2018

This Dyer seems to be a great machine I have used it a few times now in the two weeks we have had it . So quiet too

Yes, I recommend this product

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Best dryer Ive owned

Submitted by Lovnlife20 - 7/8/2018

I bought this a month ago and havent fully used all features but the ones I have like the auto sense drying have been fantastic.

Yes, I recommend this product

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Love this dryer

Submitted by rac248 - 6/29/2018

Love the steam Beautiful machine Easy to use. I have already recommended to others.

Yes, I recommend this product

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Its a okay product

Submitted by Rgoel - 6/21/2018

The machine size is good. Clothes dont dry well in the perm press cycle. I like the feature where there is a flap as barrier between the filter and where its inserted. The plastic on the rims seems very low quality.

No, I do not recommend this product

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LG Washer Dryer Set

Submitted by Jlt777 - 6/17/2018

Ordered the LG washer dryer set from Home Depot and am in love with it. Every setting I could want is there. The steam setting on washer and dryer and so useful and saved me tons of money as far as dry cleaning. Storage draws are roomy and great for all my laundry care accessories and products.

Yes, I recommend this product

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Works BETTER than Advertised

Submitted by BIllymack - 6/8/2018

We sought latest technology with steam. With the built in steam feature we own the top steam system for de-wrinkling and sanitizing our and the babys clothing. Controls are logically placed easy to view and the system works flawlessly. THANK YOU LG. Thank you.

Yes, I recommend this product

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Very pleased

Submitted by Steve from Denver - 6/1/2018

We purchased our washer and dryer set approximately two months ago and so far have been pleased with the results. The laundry comes out clean and dry. I was disappointed to learn that my units are in fact not WiFi connected as was my impression despite having a cellphone icon emblazoned on the front of each unit.

Yes, I recommend this product

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Overall Great Dryer BUT with DESIGN ISSUE on lint

Submitted by Ziplock - 5/22/2018

Issue 1: Dryer is exactly 12 months in use. During last 4 weeks- about 12 dryer cycles the dryer lint screen pops out of position and catches the clothing and tears the clothing as clothing is wound around the LEADING POINT of the lint screen. It now broke the corner of the lint screen and the permanently fixed plastic screen We now have several pieces of clothes that are RIPPED We keep the inside cavity where the lint screen is seated clean from debris and lint. Issue 2: Contacted customer service - they sent generic e-mail. Called them and then uploaded additional pictures 9 days ago......NO ONE FROM Customer has contacted me since then .... :-

No, I do not recommend this product

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Turns off before clothes are dry

Submitted by JRKLUG - 5/22/2018

This is my second front loading LG gas dryer. This one shuts off before the clothes are dry. If you set it for the permanent press selection it cuts the time short. When you check the clothes they are still wet.

No, I do not recommend this product

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Easy to Use

Submitted by FCSt - 5/13/2018

I have enjoyed using this machine from day 1 and believe it is the best dryer I have ever had--or seen

Yes, I recommend this product

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Large capacity and super quiet.

Submitted by Roblil - 4/15/2018

Had machine for a month now and finding it handles 2 to 3 loads compared to my last washer at once My big blankets can be washed 2 or 3 at a time with no balance issues. Clothes and linens spin to almost dry. We love it

Yes, I recommend this product

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Real Nice Machine

Submitted by pjc50 - 3/17/2018

This LG dryer and matching washer not only work great they look great.

Yes, I recommend this product

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Great for all types of laundry

Submitted by jchack28 - 3/5/2018

We are pleased with our lg washer and dryer. There are settings for all types of laundry from delicates to antibacterial. The start end signal is a helpful alert and the drums have a large capacity.

Yes, I recommend this product

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very sleek

Submitted by Marsh 632 - 3/5/2018

I havent had a new washer in 12 years and was thrilled to find out how quiet and efficient this model is. It gives lots of possibilities for washing all kinds of fabrics and load sizes. Very pleased

Yes, I recommend this product

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So far so great

Submitted by Katoushka - 3/1/2018

I recently purchased LG because my mom recommended. Very happy so far. Easy to use even though lots of features. Very sturdy and feels well built. Easy to install. Quiet and pleasant singing notifications.

Yes, I recommend this product

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Not getting hot. Takes 2-4 dry cycles to dry

Submitted by Ed R - 3/1/2018

Not getting hot. Takes 2-4 dry cycles to dry And no one is returning calls for service

No, I do not recommend this product

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What a Dryer

Submitted by Lady Blue - 2/28/2018

Purchasing this dryer has proved to be my best decision/choice in Sometime. Not only its performance but its Looks is an added asset. Appreciate the performance also addition of Good Looks.

Yes, I recommend this product

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nice dryer

Submitted by stevied1 - 2/25/2018

just bought a few weeks ago so far so good along with new washer it needs the pedelstals to bring it up to a good height bought from lowes after they matched us appliance price good deal

Yes, I recommend this product

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Amazing Machine

Submitted by Cindy6625 - 2/22/2018

I am so delighted with this machine. It operates flawlessly. It is quite simple to use and the clothes come out great

Yes, I recommend this product

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Love LG

Submitted by Stormn - 2/21/2018

Love my new LG set. Great features and looks. Cant wait to use.

Yes, I recommend this product

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It Looks so Nice

Submitted by Nema - 2/20/2018

I like how pretty it is but they do stratch very easily so you have to be very careful It is pretty efficient I like the timed dry cause the sensor sometimes doesnt work that well because the clothes are still a little damp

Yes, I recommend this product

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Lg 4life

Submitted by Hangdrynomore - 2/20/2018

Dries our laundry in half the time of our old dryer same size different brand so happy

Yes, I recommend this product

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Awesome Dryer

Submitted by LoriAO - 2/19/2018

Totally love my new dryer It is gorgeous and does a super great job drying all types of fabrics and items. It plays a lovely tune when the drying is done.

Yes, I recommend this product

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love this machine

Submitted by D J Chump - 2/19/2018

we purchased a matching washer at the same time. they work better than any machines we have previously owned.

Yes, I recommend this product

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Great quality dryer

Submitted by billybobfl - 2/15/2018

We owned this same dryer at another house that had natural gas in the neighborhood. When we sold that house we rented for a while using an electric dryer. We bought another house but no natural gas. We had propane service installed so we bought this same dryer and converted it to LP gas. This dryer works so much better than any electric Ive used Clothes are dry FAST and the features and quality are exceptional.

Yes, I recommend this product

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Submitted by AMSCAFF1 - 2/15/2018

Awesome machine Happy Wife Happy life Simple easy to use great design very sleek .

Yes, I recommend this product

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Works wonderfully

Submitted by Deadsweetie - 2/10/2018

The washer cleans and freshens everything so well. The directions are straight forward making this product easily used

Yes, I recommend this product

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Love my dryer

Submitted by Courtney825 - 2/5/2018

I bought this 2 months ago and I love it Its a huge upgrade from my last dryer It does a great job drying and is much faster at doing so then my last dryer Sry happy I went with LG

Yes, I recommend this product

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Great Washer

Submitted by Marlie70 - 2/2/2018

Its a amazing washer and is nice and quiet. I love that I can wash a small load on the bottom little washer.

Yes, I recommend this product

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Cool machine

Submitted by mhabib - 1/31/2018

We just moved into a new home and this new washer has been an easy smooth transition to all of our newness. It is so easy to use and I love the sounds it makes. Its quiet when it runs and has a nice chime when its done. Love it so far

Yes, I recommend this product

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LG DLGX3371V

Submitted by Theo111 - 1/31/2018

I bought this in Dec 2017 so relatively new. It has excellent reviews for sustained operation. As I was old school dryer user basic controls so I was a bit apprehensive when I saw the front of this dryer. The dryer came with a cheat sheet that makes dryer settings easy. I am still reading about the advanced settings so stay tuned.

Yes, I recommend this product

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Very efficient

Submitted by okitkaeva - 1/21/2018

Dries faster than the electric dryer great features quiet and looks neat

Yes, I recommend this product

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Excellent product

Submitted by tconn - 1/6/2018

Purchased this product about 7 months ago and its great Has a variety of settings nice design reasonable price and pretty quiet.

Yes, I recommend this product

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Very Quiet Washing Machine

Submitted by LauraGood - 1/4/2018

I bought my front load washer about 3 weeks ago. I love it Very quiet. I love that is uses so little water.

Yes, I recommend this product

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Excellent performance

Submitted by Matthew B - 12/31/2017

At first I thought the dryer was too high tech for me but once I got everything hooked up it was simple to operate. Love the flow sense feature. I had no idea my vent was parially blocked until I installed the new dryer. Thankfully this feature will warn me to keep it clear.

Yes, I recommend this product

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Great Family product

Submitted by Saps - 12/27/2017

I bought this product couple of weeks back. It performs well and worth the price.

Yes, I recommend this product

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Great dryer

Submitted by Carl D - 12/9/2017

Great dryer Quiet lots of space tons of cool features and nice looking for a reasonable price. It even fits in our small laundry space well.

Yes, I recommend this product

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Great options

Submitted by 5Nana - 12/9/2017

Am very happy with all the optionsespecially the steam and the quick wash option.

Yes, I recommend this product

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very quiet

Submitted by Sue60 - 12/6/2017

2 things I would change. You have to open both doors to access the long drawer at the bottom of refridgerator. They should design this with a cut in the center to enable acess from either door. Also the door storage should have a better shelf configuration to enable storage for taller bottles/jars. I find I have to repackage many products in smaller containers

Yes, I recommend this product

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Great Dryer

Submitted by Chris1963 - 12/5/2017

The dryer works great one of the best ones we have owned

Yes, I recommend this product

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Dryer will not tag to phone

Submitted by Garrettc - 11/25/2017

I purchased a LG washer and dryer with the tag on feature. This allows u to connect the phone to the appliance and program cycles. The washer raged immediately but the dryer would not tag. I have even had the dryer replaced and the second dryer I received would not tag either .

No, I do not recommend this product

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Great Microwave

Submitted by thndrstrm79 - 11/18/2017

Sleek design allows the microwave to blend into the kitchen even when sitting on the countertop. Buttons are primarily hidden inside but can also touch the outside to adjust the time start and stop the microwave. Easy to operate and has a pleasant tone when finished. And of course it does its job in evenly heating items

Yes, I recommend this product

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Mrs K

Submitted by Mama K - 11/16/2017

I had my machine for about 2 months and I love it It does a great job and looks great too

Yes, I recommend this product

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Works great

Submitted by foamking - 11/16/2017

The washer is very easy to use and cleans the clothes well. I would buy it again.

Yes, I recommend this product

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Drying Perfection

Submitted by PattiC - 11/8/2017

I bought the LG Dryer after doing my research this time. I have been through several dryers that did not hold up. LG was highly recommended during my research and by my Sales Assoc. so far I an beyond pleased. My LG is efficient dries the clothes quickly and has so many great features not to mention it was a great price. I would give it 10 Stars if I could great job LG. Im so pleased.

Yes, I recommend this product

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Great Features Beautiful

Submitted by LasVegasNV - 11/5/2017

First of all This is My first LG Brands that I have for My entire life. After reading all reviews I decided to get LG Gas Dryer. It was arrived on 10/07/17. My first impressions this dryer is beautiful with Tones LED etc. The drying quality are amazing with 3/4 of drum capacity loaded with shirts etc it comes out without any wrinkles even without Wrinkles Care Feature. If You need to drying Your office clothes then loads with small amounts activate Wrinkles Care Feature itll comes out almost perfect all You have to do is a little touch up with Iron on the collars. The ones that I need to mentioned the sensor dryer is very sensitive. If You loaded with King Size Comforter then You need to rotates more often if not only outer of Your Comforter will get dried and the machine will stop rotating To save energy . YES I would recommend this Dryer Model Looking forward to get any others LG Appliances for Our House. Yes I am a big fan of LG Brands now.

Yes, I recommend this product

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Great features at competitive Price

Submitted by CPA Mom - 11/5/2017

This unit replaced an 8 year old LG that I decided to replace vs. Fix. So glad I did This one is much quieter with more pleasing chimes to alert when dryer has stopped. The steam feature makes it easy to touch up wrinkled items. Sensor seems more in tune with dampness and hasnt over -dried anything. It did take a while to learn all the features available since there ARE more than I had however the ones Ive used have been quite effective. Although my current washer is working fine Ive ordered a new LG washer this week. The new dryer features sold me on getting similar results from a new LG washer Hopefully Ill be just as pleased. Although I just learned that the washer is in backlog at the factory with no estimated ship date. Can someone help with that???

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Big time saver

Do laundry a little less often. With 7.3 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


The quick fix

Late for the party and no time to iron your favorite outfit" The SteamFresh Cycle refreshes, and reduces wrinkles in up to five garments at a time with one 20-minute dryer cycle.


The Power of Touch

Our NFC Tag-On lets you download new cycles to your LG washer & dryer. Download the LG Smart ThinQ app to your Android smart device, select the cycle & tag' the appliance. From one-touch cycle options that help choose the right setting to answering questions, LG puts simpler & smarter laundry in the palm of your hand.


Really dry clothes

What's worse than pulling clothes out of the dryer and finding they're still damp" Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time, to help ensure you get dry laundry every time.


ENERGY STAR® Qualified

Among the most energy-efficient dryers in its class.

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