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LG Logo

7.3 cu. ft. Smart wi-fi Enabled Front Control Electric Dryer w/ EasyLoad Door

Model # DLEY1901KE

 4.7 out of 5 (68 Reviews)

Regular Price $1,154

Our Price $944.10

After Applicable Rebates

Rebate(s): $50

Our Price

$944.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Big time saver

Do laundry a little less often. With 7.3 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A revolutionary spin on laundry

LG puts a modern spin on the traditional top load design. By moving the control panel from the back to the front, the buttons and LED display are easier to read and use. This simple change makes for a more intuitive and functional design and a look that is unlike anything you've ever seen.


Open Up to Convenience

The dual-opening options of the LG EasyLoad door make loading and unloading the dryer easier than ever. Transferring wet clothes from the washer" Simply press the release button and pull the door down, hamper style to keep that stray sock from hitting the floor. Removing dry items" Swing the door to the side to clear the way for your bas


Experience Steam Cleaning

There's no clean like a steam clean. Our Steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.

Features:

  • 7.3 cu.ft. Capacity
  • EasyLoad Door
  • SmartThinQ® Technology
  • Steam Technology
  • ENERGY STAR® Qualified

From the Manufacturer

Interactive Tour

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SUMMARY
Dryer Type Electric
SteamDryer™ Yes
SmartThinQ® Yes
wi-fi Enabled Yes
CAPACITY
Capacity 7.3 cu. ft.
APPEARANCE
EasyLoad™ Door Yes
Design Look Front Control
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
ENERGY
ENERGY STAR® Qualified Yes
DRYING PROGRAMS
No. of Programs 12
Programs (Sensor Dry) Cotton/Normal, Perm Press/Casual, Heavy Duty, Bulky/Bedding, Delicates, Towels, Anti-Bacterial, Wrinkle Free, SteamFresh™
Programs (Manual Dry) Speed Dry, Air Dry, Downloaded
No. of Options 10
Options Wrinkle Care, Custom Program, PGM Save, Child Lock , More Time, Less Time, Signal, Damp Dry Signal, Rack Dry, Energy Saver
Temperature Settings High, Medium High, Medium, Low, Ultra Low
Drying Levels Very Dry, More Dry, Normal Dry, Less Dry, Damp Dry
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
CONVENIENCE FEATURES
EasyLoad™ 2-Way Door Yes
3 Minute Installation Check Yes
Sensor Dry (Dual System) Yes
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
Drum Light Yes
Reversible Door Yes
FlowSense™ Duct Clogging Indicator Yes
Venting Option 4 Way Venting
Leveling Legs 4 Adjustable Legs
Damp Dry Beep Yes
Remaining Time Display/Status Indicator(s) Yes
SMART THINQ® TECHNOLOGY
SmartDiagnosis™ Yes
Wi-Fi Connectivity Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Drum Yes
Tub Rear Painted
Cabinet Painted Steel
Top Plate Plastic
Control Panel Plastic
Door / Rim Glass / Chrome (Hairline)
Available Colors White (W)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 240V, 30 Amps
Type Electric
OPTIONS
LP Conversion Kit 383EEL3002D
Side Venting Kit 383EEL9001B
DIMENSIONS
Product (WxHxD) 27" x 40 3/16" x 28 15/16" (50 1/4" H with door open)
Carton (WxHxD) 29 1/2" x 43" x 31 1/4"
Weight (Product/Carton) 135 lbs / 152.6 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor
UPC 048231020633

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 6/10/2019
  • Must be postmarked by: 8/10/2019
  • Description: Receive up to a $300 rebate with purchase of qualifying LG Laundry Pair. Rebate form must be postmarked by 8/10/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (68 Reviews)

91% of reviewers recommend this product.

Submitted by Claude S - 5/15/2019

Im very happy with this product and the dryer....

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Does the job great

Submitted by lyle53 - 4/28/2019

Like the controls on the front. Has a sleek look and preforms well

Yes, I recommend this product

  • Features:
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Awesome features

Submitted by Jim58 - 4/26/2019

We bought ours about three months ago and it has changed our lives for the better It was a great value and saves us significant labor on laundry day

Yes, I recommend this product

  • Features:
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Love it

Submitted by Sherry55 - 4/12/2019

So happy I bought this dryer. Works great. Very happy with its performance so far. Love the end of cycle music instead of the normal obnoxious buzzers.

Yes, I recommend this product

  • Features:
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Great features

Submitted by Jeepster63 - 4/12/2019

This dryer has everything including steam. Cutting down on ironing. Love the two way door. Large enough for my king sized bedding. Have had LG in the past and will continue to use LG products.

Yes, I recommend this product

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Great Features and Quality.

Submitted by TravSand - 4/12/2019

Very Good Product. Glad i made the purchase vs other Models and Brands.

Yes, I recommend this product

  • Features:
  • Quality:
  • Value:

Very good dryer

Submitted by mkd37 - 4/11/2019

I purchased a washer/dryer set in November to replace a 15 year old set. A lot has changed since then This dryer has a ton of settings and it took a while to figure out the best setting for my needs. I found that drying most things on normal and putting the dry level to more temp level at medium dries fast thoroughly and does not shrink the clothes. I have used the towel setting and that works well too but again need to adjust the dry level to high or the towels come out damp. The lint filter is extremely fine and does a good job of collecting a ton of lint. But with the black color of the dryer I constantly have to wipe the top down as all of the lint in the air that settles on the top shows. The signal that plays when the machine is done is a non intrusive musical tone not the typical obnoxious buzzer of the old dryers. I do not have the steam setting hooked up on my dryer. My only complaint is that it does not remember your last settings so you have to set each control every time you use the machine.

Yes, I recommend this product

  • Features:
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Easy to use

Submitted by Jake1323 - 4/10/2019

We have had this dryer for a few months now. Love how easy it is to use and the large capacity. It drys great.

Yes, I recommend this product

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Fast quiet

Submitted by Zart - 4/9/2019

So far so good working great. Struggles with the WiFi part are ongoing but thats not super important to me.

Yes, I recommend this product

  • Features:
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Loving it

Submitted by R Jones - 4/5/2019

We bought our LG washer and dryer when we moved into our new home. We have absolutely loved it. My wife loves how it plays music to let you know that the drying is done and that a light comes on showing the contents ready to come out. Tons of features. Easy to use. The controls are up front where it is easy to see and operate. Its very quiet for a dryer. Large capacity. The controls are all electronic buttons instead of knobs so it is easy to keep clean. Its the first non white dryer we have owned and the gray color adds a little class to our laundry room.

Yes, I recommend this product

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Submitted by Shadowstyle41 - 3/30/2019

Im in love with my best washer ever This washer is no joke put the clothing and its a done deal with cleaning.

Yes, I recommend this product

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Submitted by WalAce79 - 3/28/2019

I like the way u can open the door two different directions.

Yes, I recommend this product

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Love My LGs

Submitted by KeeKee36 - 3/27/2019

I love my dryer..Dries in 1 cycle awesome and both drums are large enough that has lessened the amount time i spend in laundry room

Yes, I recommend this product

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Submitted by littledaddy0577 - 3/25/2019

we love the dryer and ease of use and the sleekness of design

Yes, I recommend this product

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Submitted by AmAzolA - 3/23/2019

Once I got used to the temp and dryness settings Im completely satisfied with this dryer I like the large capacity. I love the steam setting Theres many options on how I want to dry my clothes

Yes, I recommend this product

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Steam great feature

Submitted by Mylg2017 - 3/20/2019

I brought this some months ago and loving the features

Yes, I recommend this product

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Great product

Submitted by Chris95 - 3/12/2019

Have had my dryer for 1 month. True love it. Really like that the door opens 2 different directions.

Yes, I recommend this product

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Dried my clothes correctly the first time.

Submitted by Rockies - 3/6/2019

Has many good settings. It is quieter and is energy efficient.

Yes, I recommend this product

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Hasnt worked since we bought it...

Submitted by DisappointedinATX - 3/5/2019

The repair man is here for the second time. Hes been awesome and very nice. We bought this washer and dryer set from Home Depot in Nov them had them delivered in Jan. Upon arrival they have never worked - the washer has never been able to complete a cycle. My husband and I have spent many nights at the laundromat since this purchase. Fingers crossed today is the day these expensive machines will finally work properly.

No, I do not recommend this product

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Really nice dryer

Submitted by bojo - 3/5/2019

Bought a month ago and found it to be very nice. Very good lint trap quiet and especially like that the door opens two ways. this keeps clothes from falling on the floor when transferring from the washer.

Yes, I recommend this product

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Great options

Submitted by Billnh - 3/5/2019

Great product drying time is fast easy to usethe door feature makes it easier to load and unload

Yes, I recommend this product

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Lots of features

Submitted by Vickie56 - 2/27/2019

Large load capacity means less loads to do and I am capable of doing mor than one blanket at a time

Yes, I recommend this product

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Installation

Submitted by TBS01 - 2/25/2019

Everything happened according to expectations except the installation. When both units were installed I asked him if they had been leveled. The gentleman stated that none was required. My wife noticed that the gap between the two units side-by-side was not equal top-to-bottom. So here I go a 66 year old man performing contortions to get to adjusters to level each machine. Please make sure installers are trained and required to adjust new units.

Yes, I recommend this product

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Great Features

Submitted by BGARR - 1/27/2019

First came the smart phone now the smart washer / dryer from LG. This dryer is fun to use yes fun to use the cycle choices make it easy to understand

Yes, I recommend this product

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Loved it

Submitted by Tico68 - 1/3/2019

I am loving this refrigerator it talks to you. Its easy to wipe clean of fingerprints

Yes, I recommend this product

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Great dryer

Submitted by Judith16 - 1/1/2019

My 12-year old LG front load washer died and although the dryer was still working perfectly I wanted a matching pair so replaced them with this dryer and its mate. My laundry room is located within the main living area of our home. These machines are just beautiful sleek and modern. I like the mostly stainless drum of the dryer. The capacity is huge and can easily handle my largest loads. The electronic controls are easy to navigate. I was concerned that the location on the panel on the front might be a problem leaning over the washer but it has not been and they are quite convenient easy to see and operate. I love that the door can swing open OR pull down. It keeps me from picking up a lot of clean wet laundry off the floor when loading the dryer. First time Ive had a steam option and I havent used it yet. I hope its built the last. Only time will tell but so far I am completely satisfied

Yes, I recommend this product

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Quiet with Amazing Features

Submitted by 2beegee - 12/30/2018

Had this unit several weeks had an LG Tech come out to switch the door to open from the right to left as the matching LG Washer is set to the right of the dryer. It is quiet we love the steam feature and many items that may wrinkle during the drying process will dry wrinkle free with this setting. The light inside the drum is great and you can see if that errant sock is still in the back of the dryer. It looks great and the up front control panel is a real plus the huge numeber settings give you the opportunity to dry many different types of clothes at the temperature of your choice also like the dual door openings from the top down and to the side havent hooked up the wifi yet and do not know if this is a feature we would use but one never know...this is a nicely thought out unit in all respects.

Yes, I recommend this product

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Amazing Capacity

Submitted by MichelleP88 - 12/24/2018

Bought this to complete our set. This is great for our family of 5. Dries full loads and the steam dry is a great feature for when the teenagers overstuff the dryer. It makes their jeans look freshly pressed.

Yes, I recommend this product

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Great Machine

Submitted by SARG - 12/6/2018

Very happy with the large capacity. Great price during black Friday.

No, I do not recommend this product

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Features Features Features

Submitted by m3mphi55 - 12/5/2018

I bought this dryer on an incredible sale. I Own quite a few LG products and have become a big fan of not only the products but the customer service as well. This dryer does it all and you couldnt get more simplistic on the operation. On 99 of the loads we do you simply open hamper door drop clothes in and press the normal button and start. The dryer does the rest using its sensors to detect moisture. I have been seriously overdrying and frying my clothes for years. You can tell the difference of freshness when you take your clothes out of this dryer. No more over drying and burning out that fresh smell from the wash. I have had this product now for around a month and I could not be more pleased. As other reviews state very quiet machine. Our hookups are in the garage so getting a text from your dryer letting you know your clothes are ready is just another BA function built in. Great job LG.

Yes, I recommend this product

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Great features

Submitted by Jashrigs1015 - 12/2/2018

I am extremely happy with my purchase I love the way it looks and the technology and convenience

Yes, I recommend this product

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love it

Submitted by Shayma - 10/30/2018

i bought one for me and i recommend it for my brother its really nice and big and over all does not rowing the cloth or make it small it worth every penny

Yes, I recommend this product

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Please take it back

Submitted by Stefani - 8/21/2018

I usually LOVE LG appliances and products. Ive had the washer/dryer set for 3 months. The dryer wrinkles my clothes. I have to steam them a few times afterwards. I wish I could exchange these for a better set. I know that I am now stuck with them. Glad they work for most of you. :-

No, I do not recommend this product

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Great dryer

Submitted by DustyK2018 - 8/6/2018

My wife and I purchased this dryer because it was on sale at Sears. This dryer has exceeded our exceptions by a long shot. We are so happy that we are now able to steam our clothes and that our dryer tells us when it is done drying.

Yes, I recommend this product

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Quiet efficient with great options.

Submitted by Smontero - 6/22/2018

I am very happy with my LG dryer love the many options it offers including the hamper style door. The steam setting is wonderful and used quite often.

Yes, I recommend this product

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Great washer

Submitted by Picktown - 5/3/2018

This is a very large capacity washer. Nice and quite

Yes, I recommend this product

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Awesome product

Submitted by reggie74 - 3/21/2018

I waited a while before purchasing the dryer because i was looking for certain options and the price wasnt a factor first had to be LG product second had to be black third had to have wifi then my decision was made and i love my dryer

Yes, I recommend this product

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Great appliance

Submitted by Claulop - 3/6/2018

Its a great appliance big capacity easy to manage very modern and energy saver Im so happy with this purchase definitely recommend

Yes, I recommend this product

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Great value

Submitted by Iama - 3/3/2018

We have had our washer and dryer for a about two weeks now. Coming from another brand that was more expensive this LG washer and dryer seems to be a very nice balance of features and price. I would say the only negative point so far is that it is that the washer is a little noisy compared to our previous one but overall we are very satisfied.

Yes, I recommend this product

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Lots of features

Submitted by Brody128 - 3/2/2018

We bought the W/D set. The dryer has lots of features some of which I havent used. The idea of pre-programmed settings is nice but so far the normal setting is leaving some items like socks and jeans damp. Since the dryer is advertised as extra-large capacity I would think it would compensate for large loads. Im having better luck setting my own time and temp. I like the drum light that lights up when the load is finished - I just wish it lit up when the door was opened. Love the fact that the door can open 2 ways. Overall I am satisfied with this dryer and I love the black stainless steel finish.

Yes, I recommend this product

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Very good Dryer

Submitted by winnieandmaya - 2/28/2018

This is a very nice functional unit packed with tons of great features. Quality item

Yes, I recommend this product

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Smart and good looking

Submitted by Gracie B - 2/26/2018

We are very satisfied with the LG washer and dryer we purchased recently.

Yes, I recommend this product

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Dries fast

Submitted by Englishrose - 2/26/2018

Ive had this dryer about 3 weeks. It has a large capacity and intuitive controls. Sometimes the start button is a little hard to push but it always works.

Yes, I recommend this product

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Professional

Submitted by Trying a new product - 2/23/2018

Love that I can increase the lower level size to better fit pots and pans

Yes, I recommend this product

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Great overall product

Submitted by RonRussell - 2/21/2018

Purchased in the last few months it does a great job. Lots of features and settings I have yet to use but overall very pleased. Love the color.

Yes, I recommend this product

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Works great and is quiet.

Submitted by TEMc - 2/20/2018

Bought the W/D set. The dryer is great but we are far from satisfied with the washer - but this review isnt on the washer. The controls are easy to use and the little things seem to be taken care of for a good customer experience.

No, I do not recommend this product

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LG products have never let me down.

Submitted by Corbin - 2/17/2018

I am a fan of this brand. LG products are not only attractive but are SENIOR CITIZEN FRIENDLY easy to program requires no servicing and are very dependable.

Yes, I recommend this product

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Love my smart dryer

Submitted by Mattcardiel - 2/17/2018

Love this dryer and all the cool features. Being able to start dryer remotely is awesome

Yes, I recommend this product

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Great features

Submitted by kdmac - 2/15/2018

We bought this dryer a few weeks ago. I works great. The steam feature is something weve never had before. Weve only tried using the steam feature a few times but it seems to work well.

Yes, I recommend this product

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Great features

Submitted by MTH45331 - 2/15/2018

Have this dryer for approx. 6 months and have been very pleased with it.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Big time saver

Do laundry a little less often. With 7.3 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A revolutionary spin on laundry

LG puts a modern spin on the traditional top load design. By moving the control panel from the back to the front, the buttons and LED display are easier to read and use. This simple change makes for a more intuitive and functional design and a look that is unlike anything you've ever seen.


Open Up to Convenience

The dual-opening options of the LG EasyLoad door make loading and unloading the dryer easier than ever. Transferring wet clothes from the washer" Simply press the release button and pull the door down, hamper style to keep that stray sock from hitting the floor. Removing dry items" Swing the door to the side to clear the way for your bas


Experience Steam Cleaning

There's no clean like a steam clean. Our Steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles.

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