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Phoenixville, PA
610-933-2900
729 Pike Springs Road
(Route 113)

King of Prussia, PA
610-265-9493
600 S. Henderson Road
SUPERSTORE

New Superstore
in Phoenixville, PA
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LG Logo

9.0 cu. ft. Mega Capacity Electric Dryer w/ Steam Technology

Model # DLEX8100V

 4.8 out of 5 (56 Reviews)

Regular Price $1,649

Our Price $998.10

After Applicable Rebates

Rebate(s): $50

Our Price

$998.10
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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

More Room to Dry

When it comes to laundry capacity, big is good, bigger is better, but biggest is best. With 9.0 cu ft of mega capacity, now you can fit a king size comforter and full set of bedding in a single load! You'll definitely have more room to dry.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


Get wise

If you ever experience an issue with your LG dryer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.


The quick fix

Late for the party and no time to iron your favorite outfit" The SteamFresh Cycle refreshes, and reduces wrinkles in up to five garments at a time with one 20-minute dryer cycle.


See Spot Run

Got a small stain or spot" Our SpotClean Cycle is designed to use the power of steam to effectively remove stains and freshen clothes right in the dryer.


Wash the unwashable

You probably wish you could clean your throw pillows or children's toys. With the SteamSanitary Cycle, you can. It uses steam to safely sanitize items marked as non-washable.

Features:

  • 9.0 cu.ft. Capacity
  • TrueSteam® Technology
  • SmartDiagnosis
  • SteamFresh Cycle

From the Manufacturer

Interactive Tour

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CAPACITY
Capacity 9.0 cu. ft.
APPEARANCE
Design Look On-Door Front Control Panel
Front Electronic Control Panel with LED Display Yes
Touch Buttons Yes
Dial-A-Cycle™ Yes
DRYER PROGRAMS
No. of Programs 14
Programs (Sensor Dry) Cotton/Normal, Perm Press, Towels, Delicates, Heavy Duty, SteamFresh™, SteamSanitary™, Anti-Bacterial, Jumbo Dry, Wool, Super Dry, SpotClean™
Programs (Manual Dry) Speed Dry, Air Dry
No. of Options 11
Options More Time, Less Time, Damp Dry Signal, Wrinkle Care, Child Lock, Custom Program, PGM Save, Reduce Static, EasyIron, Rack Dry, Drum Light
Temperature Settings High, Medium High, Medium, Low, Ultra Low
Drying Levels Very Dry, More Dry, Normal Dry, Less Dry, Damp Dry
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
FABRIC CARE FEATURES
TrueSteam® Technology Yes
Sensor Dry Yes
CONVENIENCE FEATURES
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
Drum Light Yes
Reversible Door Yes
FlowSense™ Duct Clogging Indicator Yes
Venting Option 4 Way Venting
Leveling Legs 4 Adjustable Legs
Remaining Time Display/Status Indicator(s) Yes
3 Minute Installation Check Yes
SMART THINQ® TECHNOLOGY
SmartDiagnosis™ Yes
MATERIALS AND FINISHES
Aluminized Alloy Steel Drum (Alcosta) Yes
Tub Rear STS
Cabinet Painted Steel
Control Panel Plastic (Door Assembly)
Top Plate White: Powder Coat / VCM: Porcelain
Door Glass/Chrome
Door Cover Dark Blue Tinted Square Cover
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 240V 30 Amps
Type Electric
BTU 20,000
OPTIONS
Pedestal WDP5W, WDP5V
Pedestal (WxHxD) 29" x 14 1/8" x 29 2/5"
Stacking Kit KSTK2
DIMENSIONS
Product (WxHxD) 29" x 40 4/5" x 32 1/10" (59" with door open)
Carton (WxHxD) 31 1/5" x 45 1/5" x 33 4/5"
Weight (Product/Carton) Electric 157.7 lbs / 175.3 lbs
WARRANTY
Limited Warranty 1 Year Parts and Labor
UPC CODES
UPC 048231018050

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 6/10/2019
  • Must be postmarked by: 8/10/2019
  • Description: Receive up to a $300 rebate with purchase of qualifying LG Laundry Pair. Rebate form must be postmarked by 8/10/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor) 		BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years
Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.8

out of 5 (56 Reviews)

96% of reviewers recommend this product.

Excellent Features

Submitted by Desert Rose - 5/22/2019

I bought this approximately one month ago and it replaces my Maytag. I am very happy with my purchase it does an awesome job

Yes, I recommend this product
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Works great

Submitted by Raycar12 - 5/22/2019

The dryer is amazing. It dries everything so quickly. Its quiet and love the filter feature where you can rinse it. I am so happy with it.

Yes, I recommend this product
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Outstanding performance

Submitted by Antonio dawkins - 5/13/2019

Im speechless The washer and dryer set does a great job washing and drying my clothes. It get out hard grease from my job and dry them to profection. I am total please with LG on this one

Yes, I recommend this product
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Enjoy the different features

Submitted by Kkstoker3 - 5/10/2019

Large capacity for large loads steaming for my husbands dress shirts. I have enjoyed playing around with the different and find myself looking for thing to dry.

Yes, I recommend this product
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Functions Smoothly

Submitted by Djr511 - 5/7/2019

We have used this set for about four weeks now and truly love them.

Yes, I recommend this product
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Best I have ever had

Submitted by moniejohns - 5/4/2019

I love this dryer.....no more wrinkles....less drying time....the tap water steamer is the first time using....the dryer tells you that it needs water.....just the best we have ever owned

Yes, I recommend this product
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I like the different times temp dryness levels

Submitted by Dakotathequeen14 - 5/2/2019

We bought the set 3 weeks ago. Love the capacity the features all the different settings the chimes that lets you know the machine is finished and we like the color of them. Very happy with are purchase.

Yes, I recommend this product
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Honestly- Hands Down AWESOME

Submitted by PineiroM - 4/23/2019

We purchased the matching units. I LOVE the fact its a 5.2 depth and 9.0 depth What used to take me 2-3 loads can be done in ONE But they are coming out smelling cleaner than our old way. We have not used any dryer sheets which number me out in the begging but its not recommend. Again the clothes smell great Now- my old units were front loaders No matter which brand or company ALL front loaders are able to grow mold. So after I am done washing YES EVERYTIME I pull out the detergent drawer and pop out the blue detergent cavities and dry it off. Then I put a cloth INSIDE The detergent drawer area and dry ALL the water that is loaded in the jets after I dry the outside of the rubber near the tub AND I then clean inbetween the rubber. Okay it does take about 3-4 minutes but ITS WORTH IT This thing runs certain cycles very long. BUT they come out so clean that its not even funny I very very much recommend The song it plays is so different granted you can change it

Yes, I recommend this product
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Great choices of controls

Submitted by CJ Green - 4/5/2019

A got a dryer and washer five months ago and love it

Yes, I recommend this product
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Well worth the money

Submitted by Debbie Schaumburg - 4/3/2019

Extremely happy with this purchase. After several other brand purchases we have come back to LG.

Yes, I recommend this product
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Nice machine

Submitted by Ken R - 3/31/2019

This LG replaced a simpler machine so there was some learning to be done. Once we studied the manual and used the machine we figured things out. The only thing I wished this LG had was a ten minute timer I can only find a twenty minute timer. I also got this machine at a decent price as a machine that was in stock to sell on Black Friday but didnt sell then. I bought this combo in March. I wouldnt have paid full MSRP for this combo as there are other viable options. I have only owned this machine a month too early to tell if it will last and be reliable.

Yes, I recommend this product
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Great energy saver

Submitted by Jillian2u - 3/30/2019

Since I purchased this dryer Ive noticed that things dry in a much shorter time than my previous dryer which wasnt that old We relocated to a different state and sold our previous washer/dryer with the house. If only I had known what a superior product LG was I would have bought those last time too

Yes, I recommend this product
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Submitted by Jo65 - 3/29/2019

We had an LG washer- dryer for quite a few yrs. when they finally gave out we bought an Electrolux washer - dryer and had nothing but problems with both units from day one. After the washer was replaced 2 times we went back to LG Im sure glad we did we really like our LG washer-dryer. very very satisfied

Yes, I recommend this product
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Excited

Submitted by K_yahoo14 - 3/27/2019

We have been using this a few weeks now and I love it.

Yes, I recommend this product
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Love the features of this dryer

Submitted by Kim O - 3/27/2019

This dryer has more features than the average person will use. I love the ease of settings for my husband who is a non techy. I love that I can set the dial and then change the auto setting for what I am drying. The feature that senses the dampness of the items sometimes seems a little off to me but I just set it for more dry time. I only wish the steam box was easier for me to reach since I have them stacked. For this feature I need a ladder I am 52. Be sure to read about the extra funtions to turn on like the timed tumble so that your clothes dont wrinkle. Not sure why this is not an automatic function as I think it should be.

Yes, I recommend this product
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Great capacity

Submitted by alshideawayrentals - 3/26/2019

Have done over 200 loads of laundry and love it dries everytime

Yes, I recommend this product
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Great Machines

Submitted by Fitz Mom - 3/26/2019

This is my second set of LG Washer Dryers. My last set last 15 years with 3 boys all playing select baseball football basketball and soccer. At one time I was running between 8 baseball teams with all three. This means that I was washing uniforms 24/7. I love my new set I picked the stainless steel.

Yes, I recommend this product
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Easy to use

Submitted by eforn - 3/25/2019

I just bought this dryer and its so quite and easy to use looks beautiful

Yes, I recommend this product
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High quality and efficient

Submitted by peaches14 - 3/23/2019

We purchased these LG washer and dryer machines a few weeks ago for our family of 5 and it sure does the job in helping us to get our large amount of laundry done each week High quality and does large loads in no time Also I love the gentle music that is played instead of an annoying buzzer when each load is finished

Yes, I recommend this product
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Great choice

Submitted by lr98445 - 3/21/2019

The time had come to replace our old dryer. After check out all that is available on the market today my wife and I decided that the LG DLEX8100V dryer was what we wanted. For us it was the right choice. We noticed right away that it cut the drying time for most item in half. We have not tried all its features but we are more than pleased with its performance has won us over. Great addition to our laundry room.

Yes, I recommend this product
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It a dryer

Submitted by TrapperMike - 3/20/2019

Its a dryer and it dries clothes. Sears was going out of business and it was cheap

Yes, I recommend this product
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Love the large capacity

Submitted by AlsHideaway - 3/20/2019

We own a small campgrounds alshideaway.com. but do alot of laundry and for the last month they have ran non-stop and exceeding my expectations. Highly recommend getting pedestals to go along with it

Yes, I recommend this product
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Beautiful with great features

Submitted by BarbSF - 3/19/2019

Out of this world bigger and better than my old Kenmore

Yes, I recommend this product
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Submitted by JWDBEAR - 3/18/2019

WE bought this about a month ago and are thrilled with how our clothes come out. The amount of clothes we can wash at a time is amazing we are still trying to figure out how much more clothes we can wash by adding a little more each time we do the wash. There is four adults 3 dogs and two cats is our family. The only down spot is the labeling of the type of washes it has is hard to read when the washer and dryer are usually put in the corner of a garage with limited lighting. We have helped out by going to a bigger light bulb.

Yes, I recommend this product
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great features

Submitted by arnca42 - 3/18/2019

I am totally satisfied with this machine except that it shakes too much on spinout. I dont know if thats normal or if it wasnt leveled properly when installed.

Yes, I recommend this product
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Love the ease of use

Submitted by JLG1105 - 3/17/2019

Ive had the dryer for about a month and I really like it. The choices of settings the options to go along with them and the accessibility make this a great dryer. I even love how easy the lint filter cleans

Yes, I recommend this product
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I love my washer and dryer

Submitted by Lisalee - 3/16/2019

I have the same set in my other home when our 3 year old Maytag in our winter home died I was actually happy to have a reason to buy this set It washes and dries so well.

Yes, I recommend this product
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Huge washing capacity. Really gets everything cle

Submitted by Cdwshuz - 3/14/2019

I cant believe Im saying this but I now look forward to doing the wash

Yes, I recommend this product
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works great

Submitted by steal - 3/8/2019

been using everyday for a month now and no problems

Yes, I recommend this product
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True steam and get clothes refreshed.

Submitted by MD180 - 3/6/2019

We are so happy to have to have so many features to take care of our laundry items. No more high heat that breaks down the fibers. This system have a fold over lint catcher first time I have ever had one. My friend has a 10 year old system and it works like it was new.

Yes, I recommend this product
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Wonderful Machine

Submitted by DuckyG56 - 2/27/2019

Ive only owned this dryer for three weeks but I love it. It dries so much faster than my old one did and its much roomier. I love all the different features but Ive yet to have an opportunity to try them all.

Yes, I recommend this product
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Great features great size. Happy with results

Submitted by Belke - 2/22/2019

I bought my LG washer/dryer about a month ago and so far I am very satisfied with both

Yes, I recommend this product
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Love it so far

Submitted by MCCam - 2/20/2019

Ive only been using this for a couple weeks and love the size and sanitary cycles I like almost everything about the pair. I just you could wash one item especially in the hand wash. I did not purchase the pedestal with the small washer.

Yes, I recommend this product
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Great Features..

Submitted by ladySC - 2/18/2019

I have had this machine now for almost a month I love how quickly it dries my clothings I Love how the dryer does not over heat my laundry which can cause tearing over a period of time it is a sort of cool heat not excessive like burning of the hands when trying to take a finish load out of the dryer it is a very mild cool but warm dryer I love using my dryer. I am truly enjoying doing laundry now.

Yes, I recommend this product
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Great Machine

Submitted by Frigate - 2/16/2019

Well made machine. LG has designed a machine that I am very happy with. Highly recommend this machine compared to last machine non LG which never worked well creating Disgust and havoc and lasted less than a year. Can not emphasize enough the outstanding quality and capability of this machine. One is going to waste their money if they do not purchase this LG

Yes, I recommend this product
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Great machines

Submitted by Rusty420 - 1/15/2019

I bought this a month ago. I simply love it. Im a single guy. I can take my clothes downstairs and do two loads and be done with it. Not the 4 loads I used to do. Cloths are cleaner. I guess ask me in a year again.

Yes, I recommend this product
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Submitted by Chico and the man - 1/10/2019

Love it and my wife has recommended to her friends in Facebook and neighbors

Yes, I recommend this product
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Great features

Submitted by Fhhttfvb - 1/8/2019

So far Im very pleased with my LG washer dryer. I like all the setting options.

Yes, I recommend this product
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Dryer is GREAT.

Submitted by JamBot - 1/2/2019

We purchased this dryer about a month ago. The large capacity makes the large loads of laundry for a house with 2 adults a teenager and 3 kids under 5 super easy. The anount of time has also cut in 1/2 from our previous dryer.

Yes, I recommend this product
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Drying time cut in half

Submitted by Jaxsoz - 12/11/2018

I love this dryer. Not only does it have a large capacity without taking up extra space but my clothes are dry in about 1/2 the regular time. Im now done drying a load of towels in about 40 mins completely dry

Yes, I recommend this product
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Submitted by JHart - 11/30/2018

I was told this unit worked with wifi and I could get updates as to the status of my load of laundry and were in the process the load was in the cycle. It doesnt seem to do this. It only has a diagnostic mode. Very disappointed.

No, I do not recommend this product

Large capacity

Submitted by Gabita - 11/24/2018

I bought this large capacity set. They look great and get the work done quietly and efficiently. The wash cycles are impressive.

Yes, I recommend this product
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Most days I love my dryer. Other days not so much

Submitted by Daryl64 - 11/13/2018

The lint screen design is flawed. It hinges open with hinges made of bent and flexible plastic. These plastic hinges started to crack within a couple of months. I now need to purchase a replacement lint screen. The dryness sensor typically works well. However if it is a mixed or small load it often leaves the load damp. The only work-around Ive found is to restart the load with it on Timed Dry.

No, I do not recommend this product
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Well Thought Out

Submitted by bah44s44 - 10/16/2018

I bought this 3 weeks ago and am very pleased with its features. The selection dial turns smoothly and display panel displays drying selection in crisp ultra bright led lights. The motor / drum operates quietly even with a heavy load. All my loads dried in less time than my previous dryer. The 9 cubic ft capacity was on the top of my checklist but after discovering the features and efficiency of the dryer I can say I received an excellent purchase value.

Yes, I recommend this product
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Great washer

Submitted by Dede74 - 10/1/2018

I purchased this about a month ago and I just love it

Yes, I recommend this product
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Works

Submitted by JWand co - 8/10/2018

Works well do not have any complaints. cleans well uses less water. Have notice pre programed cycles are very good. one thing would like the options to have a light would be easier to see and change.

Yes, I recommend this product
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Great

Submitted by Reluri - 7/22/2018

I have owned this dryer long enough to say I made a great choice. It works well and does a wonderful job. I recommend it.

Yes, I recommend this product
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Love my LG appliances

Submitted by Dspivey - 7/7/2018

We have used LG for all our whole home appliances the last 10 years and just love the durability and longevity of these products as they have withstood the test of time. I wont buy another brand. Thanks LG youve made our home an easier way to live Sincerely The Spiveys Cypress Texas

Yes, I recommend this product
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Beautiful

Submitted by Txponygirl - 6/10/2018

My dryer is gorgeous Lol I need a utility room built around it. At first I didnt think my clothes were getting completely dry...I had read reviews from several customers stating that. If you read your book and take a good look at all the cycles you will find the right ones that dry completely..plus there is a manual setting. I have dogs so I wash my king bedspreads often...my other name brand dryer was a 7.5 and it would sometimes take 4 cycles and pulling the spread out to rearrange then starting the cycle again. This baby did it ib one cycle and I didnt have to stop and rearrange spread Love It

Yes, I recommend this product
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Love it

Submitted by Good deal - 2/27/2018

I just bought this washer and dryer and I love them. Fast quiet efficient. Best buy I have made.

Yes, I recommend this product
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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

More Room to Dry

When it comes to laundry capacity, big is good, bigger is better, but biggest is best. With 9.0 cu ft of mega capacity, now you can fit a king size comforter and full set of bedding in a single load! You'll definitely have more room to dry.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


Get wise

If you ever experience an issue with your LG dryer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.


The quick fix

Late for the party and no time to iron your favorite outfit" The SteamFresh Cycle refreshes, and reduces wrinkles in up to five garments at a time with one 20-minute dryer cycle.


See Spot Run

Got a small stain or spot" Our SpotClean Cycle is designed to use the power of steam to effectively remove stains and freshen clothes right in the dryer.


Wash the unwashable

You probably wish you could clean your throw pillows or children's toys. With the SteamSanitary Cycle, you can. It uses steam to safely sanitize items marked as non-washable.

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