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LG Logo

7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled SteamDryer

Model # DLEX3700W

 4.4 out of 5 (76 Reviews)

Available in 2 Color(s)

Regular Price $1,099

Our Price $747.90

After Applicable Rebates

Rebate(s): $50

Our Price

$747.90

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Get It All Done in Less Time

Ultra-large capacity (7.4 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


De-wrinkle clothes in less time.

LG's TurboSteam technology generates steam instantly, so reducing wrinkles and odors is a breeze. That means you can get your favorite shirt back in tip-top shape in just 10 minutes.


Get It Dry the First Time

Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time to help ensure you get dry laundry every time.


Keep Clothes Wrinkle Free

Always forgetting to remove your laundry" No problem. Choosing the Wrinkle Care option periodically tumbles your laundry to keep clothes wrinkle free.


Why Wait"

Sometimes, you just don't have time to wait for a standard dry cycle. LG's Speed Dry Cycle is perfect for small loads and can have clothes dry in just 25 minutes.


Here to Help

If you ever experience an issue with your LG dryer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.

Features:

  • 7.4 cu. ft. Ultra Large Capacity
  • SmartThinQ® Technology
  • TurboSteam Technology
  • Sensor Dry system
  • Wrinkle Care
  • Speed Dry Cycle

From the Manufacturer

Interactive Tour

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SUMMARY
Dryer Type Electric
SteamDryer Yes
CAPACITY
Capacity 7.4 cu. ft.
APPEARANCE
Intelligent Electronic Controls with Dual LED Display Yes
Touch Buttons Yes
Dial-A-Cycle Yes
DRYING PROGRAMS
No. of Programs 12 (Normal, Heavy Duty, Bedding, Anti Bacterial, SteamSanitary , SteamFresh , Perm. Press, Delicates, Towels, Speed Dry (Manual Dry), Air Dry (Manual Dry), Downloaded)
No. of Options 12 (More Time, Less Time, Damp Dry Signal, Wrinkle Care, Control Lock, Custom Program, PGM Save, Wi-Fi Connect, Energy Saver, TurboSteam , Reduce Static, Remote Start)
Temperature Settings High, Medium High, Medium, Low, Ultra Low
Drying Levels Very Dry, More Dry, Normal Dry, Less Dry, Damp Dry
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
FABRIC CARE FEATURES
Sensor Dry Yes
Precise Temperature Control with Variable Heater Yes
Steam Technology TurboSteam
CONVENIENCE FEATURES
3 Minute Installation Check Yes
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
Drum Light Yes
Reversible Door Yes
FlowSense Duct Clogging Indicator Yes
Wrinkle Care Option Yes
Child Lock Yes
Venting Option 4 Way Venting
Leveling Legs 4 Adjustable Legs
Remaining Time Display/Status Indicator(s) Yes
SMARTTHINQ® TECHNOLOGY
SmartDiagnosis Yes
Voice Activation Yes
Works with Google Assistant
Remote Control and Cycle monitor Yes
wi-fi Enabled Yes
Remote Control Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes (wi-fi)
ENERGY
ENERGY STAR® Qualified Yes
MATERIALS AND FINISHES
Aluminized Alloy Steel Drum Yes
Tub Rear Painted
Cabinet Painted Steel
Door Round w/ Chrome trim
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 15 Amps (Gas) / 240V, 30 Amps (Electric)
Type Electric
BTU 10,000 Feet
OPTIONS
LP Conversion Kit 383EEL3002D
Side Venting Kit 383EEL9001B
Pedestal WDP4W
Pedestal (WxHxD) 27 x 14 1/8 x 30 3/4 (50 1/2 D with door open)
DIMENSIONS
Product (WxHxD) 27" x 38 11/ 16" x 30"
Depth with Door Open 51"
Carton (WxHxD) 29 19/32" x 43 3/8" x 31 3/8"
Weight (Product/Carton) 123 / 136.2 lbs
WARRANTY
Parts and Labor 1 Year
UPC CODES
UPC 048231024969

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 5/31/2019
  • Must be postmarked by: 7/31/2019
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/31/2019.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 6/10/2019
  • Must be postmarked by: 8/10/2019
  • Description: Receive up to a $300 rebate with purchase of qualifying LG Laundry Pair. Rebate form must be postmarked by 8/10/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (76 Reviews)

76% of reviewers recommend this product.

Great cleaning tools

Submitted by Mike64521 - 5/24/2019

Great washer dryer love the steam feature to freshen up clothes

Yes, I recommend this product

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Great features

Submitted by JodyL - 5/24/2019

I bought this along with the matching washer several weeks ago. So happy with my decision. These are smart appliances so I can remotely control the machines keep an eye on the progress of the wash/dry cycles and also receive a text message when the cycle is finished And they clean and dry very thoroughly

Yes, I recommend this product

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Thumping sound

Submitted by Peggyhome depot - 5/22/2019

We have used the dryer for two weeks now and still have a thumping sound when running dryer. We called after a few loads and was told it would go away so far it hasnt. I do love the steam function.

No, I do not recommend this product

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Easy to use features

Submitted by Hatti 13 - 5/21/2019

Had it for about two months the whole family likes the way it is easy to operate and get the right settings for the right kind of fabric that you are putting in the machine

Yes, I recommend this product

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Great value

Submitted by Ksimpson1950 - 5/21/2019

We bought this a month ago and my wife loves it. Dries our clothes in half the time our old one did.

Yes, I recommend this product

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Lots of options

Submitted by Mrsjohnson2004 - 5/19/2019

Ive had this dryer for a month now and I think I e used every single setting on it. So many options for so many different needs. Clothes come out perfect.

Yes, I recommend this product

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LG Dryer

Submitted by Robygil3 - 5/18/2019

I bought this beautiful LG Dryer approximately one month ago. I am very pleased with the purchase.

Yes, I recommend this product

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Best dryer ever

Submitted by Melfitz - 5/16/2019

This dryer has all the features you would want. Great price and there is a setting that when I use it it cuts down on the time the clothes are in the dryer. I have recommended it to a friend: I have owned LG in the past and love the product

Yes, I recommend this product

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Love it

Submitted by jlane - 5/5/2019

I bought this dryer just over a month ago and could not be happier. It dries everything well and I love that it has a light inside so I can grab that last sock that is hanging out in the back.

Yes, I recommend this product

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Its an investment worth taking

Submitted by Kimgwms - 5/4/2019

I am a LG person. My old LG washer finally gave up after 14 years. Talk about longevity. The new washer demonstrates how much things have advanced since then. It is an investment worth taking to get the best washer.

Yes, I recommend this product

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Great dryer

Submitted by Dryenut - 5/3/2019

Weve had a dryer a month now I love how quiet it is and simple to use.

Yes, I recommend this product

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Frustrating

Submitted by 0reg0n - 5/3/2019

Sensor Dry is virtually worthless - turns off too soon for small loads larger loads dry with damp spots. Doesnt seem to be an issue with my friends LG. Higher rated LG models may not have this problem but this model was chosen to fit available space.

No, I do not recommend this product

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Living up to expectations

Submitted by Jen in Indy - 4/29/2019

Ive had this dryer for nearly a month now and have been pleased with it. Its large size accommodates my familys laundry towels and bedding and I love the number of customizeable and preset cycles available not to mention the ones downloadable by app. The dryer easily connected to my homes WiFi and its been so nice to be able to time my washer and dryer cycles with the app. The app even provides energy usage reports. Its lived up to its positive reviews in Consumer Reports and I look forward to enjoying this for several more years.

No, I do not recommend this product

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Would not accept my rebate from Lowes

Submitted by Badlglowes - 4/28/2019

I bought the washer and dryer from Lowes sent in the rebate and was told the retailer was not part of the promotion. If that is the case why did they have a pop-up promoting the rebate?

No, I do not recommend this product

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Great product

Submitted by Barry63 - 4/28/2019

Bought a week ago and so far I like it although I liked my old LG washer and dryer better

Yes, I recommend this product

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Great features

Submitted by Cfohio - 4/25/2019

The only downfall that this unit has is when the dryer is finished with its cycle the done indicator is not loud enough.

Yes, I recommend this product

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My dryer loves my clothes

Submitted by jklein - 4/25/2019

Have had LG washer dryers for over 10 years decided to upgrade and get new ones. Absolutely love the dryer steam settings make ironing so much easier now.

Yes, I recommend this product

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Great Machine

Submitted by rudygirl41 - 4/24/2019

I bought this machine about 2 months ago and have been happy since. It is truly effective and very quiet when running

Yes, I recommend this product

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Wonderful dryer and washer

Submitted by Ryan G - 4/23/2019

We purchased this dryer and washer from Best Buy a few weeks ago because the units in our apartment were small and lacking technology. We are beyond please with these units from LG. The part I like best is its ability to connect to the iPhone app. When the dryer and washer are finished their cycles the app alerts you on your phone via a screen notification. Although our apartment is only one floor this feature would come in handy if you lived in a multi-floor house and the dryer and washer were located on a different floor and you couldnt hear the buzzer. Other than the iPhone app it has a ton of different settings including a steam cycle to help disinfect as well as clean delicate items. The only con we have is that the panel is a bit hard to read especially if the unit was in a dark room. Although lights do illuminate next to the selection the actual words arent back-lit. Luckily our dryer and washer are in a room with plenty of light so it isnt an issue for us.

No, I do not recommend this product

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A lot of great features. For example it will textr

Submitted by Chip61 - 4/23/2019

I bought these machines about a month ago they are great add the pure wash system no more detergent needed and our clothes are cleaner now than before

Yes, I recommend this product

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Super awesome

Submitted by Sharpoe - 4/23/2019

So far I am extremely pleased. Other than having to swap dryer door to open the other way..they are amazing.

Yes, I recommend this product

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A great dryer

Submitted by S Y Chung - 4/22/2019

I bought this dryer a few weeks ago and it has been doing the job and it has so many different options which I have no clue what half of them do the functions themselves are easy to use I just dont when is the right time to use those functions. Only giving it 4 stars and not 5 because the dryer door screws on my machine are super tight preventing me from reversing the dryer door.

Yes, I recommend this product

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Love it

Submitted by Janie12 - 4/16/2019

Bought this a few months ago now and it is everything we hoped. Efficient easy to use and does a great

Yes, I recommend this product

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terrible control panel

Submitted by Red379 - 4/16/2019

the control panel is so hard to see. i have to use a flashlight to see the panel. should have it angled to make it better to see and not on the flat front. even still this would only help a little. just a poor design. as far as the way it works it seems ok but did have some clothes come out a little damp and this is not due to overloading dryer.

No, I do not recommend this product

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Excellent dryer

Submitted by Charles642 - 4/15/2019

Easy set up ton of features works great energy efficient.

Yes, I recommend this product

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1 week with LG dryer

Submitted by Anne Moreland - 4/14/2019

I love the new dryer but I have been finding the error light comes on randomly meaning the vent is clogged. It doesnt happen all the time just every 3rd or 4th load. I have my vent cleaned out regularly and have a serviceman coming this week to check it again. If I continue to get that error message I will be calling

Yes, I recommend this product

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Can you read the panel in the picture?

Submitted by EPin - 4/14/2019

The washer and dryer have front panels that do not light up to read the text. We are using a flashlight to read the panel until we have it memorized. We made a deal with the place we bought it fromnational chain because somebody brought them back within a week in perfect condition. Other than that they seem to work fine for the price.

No, I do not recommend this product

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Great appliance

Submitted by Jim2452 - 4/10/2019

The washer and dryer we purchased is not only very attractive but loaded with features we appreciate.

Yes, I recommend this product

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Dryer

Submitted by lucky lady - 4/10/2019

I brought this a month ago and the items are not completely dry on several settings. I previously dried on perm press low and this model does not allow that setting. I tried delicate and low and they did not completely dry. So I tried timed and low but they are still warm when finished. Not sure how Im going to adjust. It seems all items have to be the same thickness to completely dry.

No, I do not recommend this product

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Love it and its my second one

Submitted by marys58 - 4/10/2019

Im fortunate to have two homes. My first LG dryer arrived at my N.J. home in 2017 after thoroughly researching purchase via Consumer Reports and online reviews. When my winter homes dryer gave up the ghost I purchased 2019 model. I have the matching washer in both locations. Laundry has never been easier

Yes, I recommend this product

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Does everything and quietly

Submitted by DeniD - 4/4/2019

Have had unit less than a month but am very happy with it so far. No complaints.

Yes, I recommend this product

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Easy operation

Submitted by Marine55 - 4/4/2019

Has alot of great features really like the steam for freshening items.

Yes, I recommend this product

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Submitted by coyotec - 4/2/2019

I have had this dryer for about a week and so far I have been pleased with it. I do wish that it had a feature that would rotate the drum occasionally if I cant the clothes right away

Yes, I recommend this product

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Very easy to understand. I am very pleased.

Submitted by megirls - 4/2/2019

we bought our washer and dryer several weeks ago. I have found it to be easy to operate and they are amazing machines. I have bragged about them to my friends and sent pictures to my family. the balancing feature is particularly nice. they are very quiet so much so that we are thinking of leaving the laundry door off. Excellent most excellent. The steam feature on the dryer is pretty sweet too.

Yes, I recommend this product

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Very good

Submitted by ThomasST - 4/2/2019

Overall great performance. It seems to be though that my laundry room gets hotter than with my previous dryer

Yes, I recommend this product

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Fewer Wrinkles

Submitted by Zacky2 - 4/2/2019

We bought this dryer about a month ago and love many of its features. My husband wears a lot of wool shirts and is always after me to iron them as they get wrinkled in his closet. No more ironing I just put them in the dryer and turn on the steam mode and in 10 minutes the shirt is wrinkle free. Big tub leaves other clothes nice and smooth.

Yes, I recommend this product

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Like it

Submitted by Thuzner - 4/1/2019

This dryer dries very well. It is quite hot on hot so I find my clothes need much less time and heat so I use less heat and less time.

Yes, I recommend this product

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Easy to figure out

Submitted by Spazini1 - 3/30/2019

We love our new dryer as it uses hardly any energy to dry our clothes. The steam option is great as we do not iron our clothes so the clothes are barely wrinkled. The drying time is much shorter than our older dryer.

Yes, I recommend this product

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So Far GREAT

Submitted by Ginny1942 - 3/28/2019

Bought a few days ago and am very happy with it. If things dont go well I will be back to rate again. The only thing I dont like is the panel with all the selections. You cannot see it. I knew this when I bought it. I just keep a flashlight and if I cant tell then I turn it on. We have owned Maytags for 60 years so I had to do a lot of research and finally picked LG. We think we made a very wise choice.

Yes, I recommend this product

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Too much steam and not enough dry

Submitted by Dtrendy - 3/25/2019

I switched from a Samsung dryer Im disappointed it doesnt dry as quickly as my Samsung did and most time when the cycle is up I still have some damp pieces. The steam cycle the clothes get too wet and then they dont dry before the cycle ends and thats with only one or two pieces.

No, I do not recommend this product

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Hard to read display. I got old Manuals by 4 versi

Submitted by Betsy01 - 3/24/2019

I bought this 3 days ago. The display is hard to read on both washer and dryer. The lettering doesnt light up. Dryer light doesnt go on when opening the door. I called for support. I received old manuals. Washer is v00 and there is v07. Dryer by 1 version. Pages are well over 100 pages. Requested new manuals. Well see if I receive them. I wouldnt recommend because of the display only. I stack them cant read display. Printed display out.

No, I do not recommend this product

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Many good settings

Submitted by Jim1655 - 3/24/2019

Clothes come out perfectly dry and wrinkle free. There is a setting for just about any fabrics

Yes, I recommend this product

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I love my LG front load

Submitted by boopy - 3/22/2019

I had this machine in 2 previous homes and would never change an LG front load. I love how clean the clothes come out love the wrinkle/stream cycle and all the other features. My whites on the sanitary cycle come out sooooo white

Yes, I recommend this product

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Submitted by Bob 71 - 3/22/2019

I bought this dryer a few months ago and its working fine. Very quiet and energy efficient.

Yes, I recommend this product

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Great Dryer

Submitted by ndraper - 3/20/2019

I love that my dryer sends me a text that it is finished Great feature

Yes, I recommend this product

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Lacks ability to dry socks only

Submitted by Barb56 - 3/19/2019

Dry is good for heavy to medium loads. Does have issues with socks only loads. It shuts off 2-3 minutes after I specify delicates or other settings.

Yes, I recommend this product

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Love it

Submitted by qmelch - 3/18/2019

Took me a bit to get used to the new dryer but I do love it.

Yes, I recommend this product

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Great appliances

Submitted by Mitte - 3/18/2019

The washer and dryer we bought are excellent. We hope that they will continue to serve us well for a lot more years in the future.

Yes, I recommend this product

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Smart ThinQ app does not work properly on iPhone.

Submitted by Beaumac - 3/17/2019

Ive had a terrible time with this app from the very beginning using an iPhone. - The majority of buttons in the app are not highlighted and consequently do not function. - The app will lock up where only by turning on and off the iPhone will the app unfreeze. For example if you try to delete pushed notifications the app stops working. The LG website says that this app is compatible with iOS version 10 or higher where Im running an iPhone XS Max with iOS version 12.1.4. After talking to Apple Support for the App Store it is the responsibility of the developers to make their apps work properly with iOS. This is what was given to me by LG after I asked how long it would take to fix this: If this is something out of our control as in an iOS compatibility issue that we cannot make work on our side we would not be able to say. We would be at the mercy of Apple. Thanks Name Deleted Senior Customer Care Advocate | Proactive Customer Care LG Electronics LG has escalated this issue and the reference number for this case is CNN190311654972. I feel like I am a victim of false advertising in that LG advertises that the app will be compatible with Apple where it is not. Now that Im looking further in on this there is comment on the LG website from December 2018 that mirrors the same problems that I am experiencing. In good conscience I can not recommend LG smart devices to anyone simply because they do not do what they are advertised to do. I give this purchase one star across the board because the app does not function as promised in its quaility its features or its value which were important considerations of my purchase. The app is worthless.

No, I do not recommend this product

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Excellent function poor directions

Submitted by Elbeew28 - 3/16/2019

Im very happy with the overall operation of my new DLEX 3700W but the directions on steam function in the Owners Manule are confusing and infact may be wrong...Reduced Static option can NOT be added to the Steam Fresh cycle. Also there is no explanation on the purpose or function of the TurboSteam button among the Cycle Option buttons. However I was able to figure it out by trial and error I would recommend to just not look at the Owners Manule...overall the unit works great

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

Get It All Done in Less Time

Ultra-large capacity (7.4 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


De-wrinkle clothes in less time.

LG's TurboSteam technology generates steam instantly, so reducing wrinkles and odors is a breeze. That means you can get your favorite shirt back in tip-top shape in just 10 minutes.


Get It Dry the First Time

Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time to help ensure you get dry laundry every time.


Keep Clothes Wrinkle Free

Always forgetting to remove your laundry" No problem. Choosing the Wrinkle Care option periodically tumbles your laundry to keep clothes wrinkle free.


Why Wait"

Sometimes, you just don't have time to wait for a standard dry cycle. LG's Speed Dry Cycle is perfect for small loads and can have clothes dry in just 25 minutes.


Here to Help

If you ever experience an issue with your LG dryer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls.

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