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LG Logo

7.4 cu. ft. Ultra Large Capacity SteamDryer w/ NFC Tag On

Model # DLEX3570W

 4.4 out of 5 (58 Reviews)

Available in 2 Color(s)

Regular Price $1,154

Our Price $895.10

After Applicable Rebates

Our Price

$895.10

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Big time saver

Do laundry a little less often. With 7.4 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


Wash the unwashable

You probably wish you could clean your throw pillows or children's toys. With the SteamSanitary Cycle, you can. It uses steam to safely sanitize items marked as non-washable.


The Power of Touch

Our NFC Tag-On lets you download new cycles to your LG washer & dryer. Download the LG Smart ThinQ app to your Android smart device, select the cycle & tag' the appliance. From one-touch cycle options that help choose the right setting to answering questions, LG puts simpler & smarter laundry in the palm of your hand.


Really dry clothes

What's worse than pulling clothes out of the dryer and finding they're still damp" Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time, to help ensure you get dry laundry every time.

Features:

  • 7.4 cu. ft. Ultra Capacity with Alcosta Steel Drum
  • 12 Drying Programs
  • Upfront Electronic Control Panel with Dual LED Display and Dial-A-Cycle
  • TrueSteam Technology

From the Manufacturer

Interactive Tour

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SUMMARY
Dryer Type Electric
SteamDryer Yes
Stackable Yes
CAPACITY
Capacity 7.4 cu. ft.
APPEARANCE
Design Look Front Control
Intelligent Electronic Controls with Dual LED Display Yes
Dial-A-Cycle Yes
DRYING PROGRAMS
No. of Programs 12
Programs (Sensor Dry) Cotton/Normal, Perm. Press, Towels, Delicates, Small Load, Heavy Duty, Bulky/Large, SteamFresh , SteamSanitary , Download
Programs (Manual Dry) Speed Dry, Air Dry
No. of Options 10
Options More Time, Less Time, Custom Program, Damp Dry Signal, Wrinkle Care, Child Lock, ReduceStatic , EasyIron , Rack Dry, End of Cycle Signal
Temperature Settings High, Medium High, Medium, Low, Ultra Low
Drying Levels Very Dry, More Dry, Normal Dry, Less Dry, Damp Dry
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min., More Time/Less Time
FABRIC CARE FEATURES
SteamFresh Cycle Yes
SteamSanitary Cycle Yes
ReduceStatic Option Yes
EasyIron Option Yes
Sensor Dry Yes
Precise Temperature Control with Variable Heater Yes
CONVENIENCE FEATURES
NFC Tag On Yes
LoDecibel Quiet Operation Yes
SmartDiagnosis Yes
FlowSense Duct Clogging Indicator Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
End of Cycle Signal Yes
Child Lock Yes
Drum Light Yes
Reversible Door Yes
Leveling Legs 4 Adjustable Legs
Venting Option Electric: 4 Way Venting / Gas: 3 Way Venting
3 Minute Installation Check Yes
Drying Rack Yes
MATERIALS AND FINISHES
Alcosta Steel Drum Yes
Cabinet Painted Steel
Control Panel Plastic
Top Plate Painted Steel
Transparent Glass Door Yes
Door Rim Large Chrome Rimmed Glass Door with Dark Blue Tinted Cover
Available Colors White (W), Graphite Steel (V)
POWER SOURCE
Ratings CSA Listed
Electrical Requirements 120V, 15 Amps (Gas) / 240V, 30 Amps (Electric)
Type Gas/Electric
OPTIONS
Pedestal WDP4W/WDP4V
Pedestal (WxHxD) 27" x 13 3/5" x 28 2/5"
Stacking Kit KSTK1
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
DIMENSIONS
Product (WxHxD) 27" x 38 11/16" x 29 3/4" (51" D with door open)
Carton (WxHxD) 29 1/2" x 42 1/4" x 31 1/4"
Weight (Product/Carton) 136lbs. / 155lbs.
WARRANTY/UPC
Limited Warranty 1 Year Parts and Labor
UPC 048231014199

LG Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

LG Ultimate Laundry Room Rebate Offer

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 10/12/2018
  • Description: Receive up to a $400 rebate with purchase of qualifying LG Laundry Bundle. Rebate form must be postmarked by 10/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (58 Reviews)

86% of reviewers recommend this product.

BEWARE - Lint Filter is DEFECTIVE

Submitted by Twisted Mad - 8/12/2018

As you can find by searching the LG website and the internet the lint filter on these LG dryers will tear up your clothes. The filter snags the clothes and rips them. It has ruined hundreds of dollars worth of my clothes. Worse when I contacted customer service about this issue they completely denied they knew anything about this issue. I referred them to their own reviews. Horrible

No, I do not recommend this product

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Feature Packed

Submitted by GPG 1 - 7/26/2018

We have been using the dryer for a few Weeks now and love it. The Steam Function is pretty awesome tied it on a new Golf shirt right out of the package and it removed all the fold makes

Yes, I recommend this product

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Easy to use

Submitted by Martin4 - 7/23/2018

I have had this dryer for about a month and I love it I look forward to doing laundry now. Easy to use and is quiet and quick.

Yes, I recommend this product

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Really Quick Drying

Submitted by JaneHope - 7/6/2018

I cant believe how quickly this dries a full load of laundry...about 1/3 of the time of my old dryer. Took off one star because its not great at small loads. I would recommend just doing time dry for those ...even then sometimes it doesnt get them as dry. Still would recommend it

Yes, I recommend this product

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Quick

Submitted by HeatherJRB - 7/1/2018

I love my new LG washing machine and dryer. They are both very efficient and fast. They also do a really nice job on my clothes.

Yes, I recommend this product

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Very satisfied

Submitted by Suchristo - 6/29/2018

Had an LG similar we sold with our California home. Replaced with this front loader washer and steam dryer. We wanted the pedestals to reduce bending due to our advancing age. Storage was not a need for us but will be a plus for others. Both units are very quiet inside the laundry room. We now leave the laundry door open allowing climate control for the house to be more efficient keeping us comfortable. Our washer goes into a septic tank that could cause an issue when we have guests. This unit definately cuts that risk. Clothes are cleaner using less water and detergent. Electric dryer is quieter exhausting outside near the patio where we spend a lot of time all four seasons. Did not think we would use the steam feature. Now finding more things we can clean sanitize or freshen at home with that feature. Drys better and faster than other units we have owned. The controls are easy to learn and use on both washer and dryer. The rack for the dryer is easy to take out and put back. IT is very sturdy and a good size. Lint filter easy to clean.

Yes, I recommend this product

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Quick drying time great results.

Submitted by Jenjobo - 6/29/2018

I have had my new dryer for about a month and I cant believe how quickly it dries. I love the steam feature. I allows me to make sure all my clothes come out nicely most with no need to iron.

Yes, I recommend this product

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Just WOW

Submitted by Gail06 - 6/29/2018

Ive been drying clothes for over 50 years had many dryers they dry clothes even had to return a different brand and got my LG DLEX3570W. Its like Ive been driving a PINTO all those years and all those brands and now Im cruising around in a PORSCHE. This machine dries mixed loads beautifully. Workout clothes golf shirts jeans.... hanger ready Drys thoroughly but not overly.

Yes, I recommend this product

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Has a lot of great features

Submitted by Jdddd - 6/20/2018

bought little while ago and it dries great

Yes, I recommend this product

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So easy and intuitive that this husband can use it

Submitted by Dr Bob - 6/19/2018

Weve had our new LG Ultra Large Capacity SteamDryer for about 6 weeks now and have had nothing but good things to say about it. It is so intuitive to operate that this laundry room impaired husband can use it without fear and get great results. We got a platform to raise the machine up and make it friendlier on our backs to load and unload and are very glad we did. Dries really well and sensors work very well to achieve our desired state of dryness. Have not yet used the steam drying option but were looking forward to learning how to use that option.

Yes, I recommend this product

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Love this machine

Submitted by DEk1 - 5/7/2018

Does an excellent job cleaningquiet and efficient.

Yes, I recommend this product

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Multiple drying options

Submitted by Wmscott - 4/22/2018

Love this dryer provides multiple drying options. So far no wrinkles or twisting of large items or clothing. Instruction book very helpful on the best practice. Musical completion chimes pleasant and attention drawing no matter where in the house I am.

Yes, I recommend this product

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Good features maybe more than we really needed.

Submitted by Derald61 - 4/11/2018

The review came out too soon. Need more time to make an informed review. So far so good.

Yes, I recommend this product

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Very quiet and drys very well

Submitted by evi555 - 4/10/2018

Bought this dryer and love it. It is very quiet and dries like a charm. Sure like with any new appliance you really have to take your time to figure out your settings and experiment. My fleece sheets were still damp when the cycle was done but it was because it couldnt sense the fleece sheets very well so I just put it on manual dry for 10 minutes and they were dry so super quick. Love this dryer.........

Yes, I recommend this product

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Awesome drying power

Submitted by Cp0126 - 4/4/2018

I am so thrilled how fast I can get laundry done. The clothes come out unwrinkled too. Love this dryer.

Yes, I recommend this product

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Love the different fiticures

Submitted by Stewie - 3/3/2018

I bought this a few months ago just finished my apartment love my appliance

Yes, I recommend this product

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Perfect for a small space

Submitted by Mom of two - 3/1/2018

We bought this washer and dryer when I had my second baby anticipating the additional laundry that a newborn brings with it. This washer can handle anything. It has washed all the curtains bed spreads towels blankets and of course clothes in our whole house over and over and never shows signs of slowing down. We love that it stacks with the dryer and works perfectly for our smaller space.

Yes, I recommend this product

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excellant dryer

Submitted by Button Nose - 2/28/2018

We had the older model we bought 10 years ago very impressed with this one . The drying time is a lot faster and more efficient .

Yes, I recommend this product

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Have one at home and at seasonal residence

Submitted by ADKKate - 2/26/2018

Large capacity means fewer loads. Very efficient in drying the clothes exactly as I want them ex. leaving slightly damp if I am ironing etc.. I use the wool balls so that clothes get separated and tossed wonderfully resulting in quicker drying times and fewer wrinkles. Have only used the steam option twice....both times to clean up overly loved stuffed animals. Worked beautifully -- they came out looking like new. Very pleased with our investment.

No, I do not recommend this product

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Great dryer

Submitted by trishs22 - 2/26/2018

This dryer looks nice and dries fast. It has a lot of features but I mostly just use the normal dry function. It senses how damp the clothes are only runs for as long as needed. When I first got the dryer I was hesitant to trust this feature and was sure my clothes wouldnt come out dry but it works great. I cant comment on the steam feature. I was excited for this option but never remember to use it.

Yes, I recommend this product

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Awesome machine

Submitted by AmyJean - 2/25/2018

Quiet efficient excellent product. I just need the base to make it just right

Yes, I recommend this product

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Roomy Airy and Awesome

Submitted by Aiyer - 2/21/2018

I bought this few weeks ago and both the washer and dryer and two quiet buddies of mine that work silently in tandem . My office room and the washer dryer room are the same and I love the look and performance of these two . They are now my best work buddies

Yes, I recommend this product

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Great dryer

Submitted by Mello - 2/20/2018

Love the steam feature. I always leave clothes in dryer and they wrinkle. Put the steam on and clothes become wrinkle free

Yes, I recommend this product

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Big Bang for the Buck

Submitted by phorst - 2/13/2018

I bought the LG washer/dryer as a set with pedestals. I have not used every setting yet...but what I have used there is a lot of drying options. After doing some research this LG model is a tremendous value and a high-quality product if you have a use for all the settings. Extremely efficient drying time.

Yes, I recommend this product

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Ease of use

Submitted by Trollknit - 2/1/2018

Knew I was ready for a new dryer incidentally bought your washer also when the clothes kept getting caught in the back of our old one or would all fall out when I opened the door. After considerable research I decided the LG was the brand I wanted. It has exceeded my expectations. love it and its features.

No, I do not recommend this product

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energy saving

Submitted by LisaCle - 1/31/2018

I have been using this dryer for a couple of weeks and am very impressed. Best is the dry level sensor as it has automatically shortened drying times dramatically saving me lots of time and electricity.

Yes, I recommend this product

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Quality Product

Submitted by CubbieBlue - 1/31/2018

Bought this product after being very disappointed with another brand of dryer. Product is sturdy and well built. Appearance is sleek and makes product easy to use. Only disappointment is that it doesnt not allow me to download cycles because I have an iPhone. Really hope LG and Apple work together to make this possible soon.

Yes, I recommend this product

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works great

Submitted by kathy t - 1/30/2018

nice controls drys clothes well nice buzzer real quiet

Yes, I recommend this product

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Fantastic dryer

Submitted by Quilter2 - 12/22/2017

Really like the many choices of cycles. Works really well. Best dryer Ive ever owned.

Yes, I recommend this product

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Great picture

Submitted by AA Jets - 12/17/2017

I replaced my much loved 9 year old plasma TV with this LG OLEG 65 TV from Costco and it`s amazing Fantastic color coverage true blacks like my plasma and so much more detail. I would highly recommend this TV over anything else out there.

Yes, I recommend this product

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Very awesome features

Submitted by Purvi - 12/10/2017

Its the best dryer ever I have used....it function smooth and easy to use feautures kids can do laundry too....

Yes, I recommend this product

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Laundry great

Submitted by Tidyhome - 12/5/2017

I bought this LG last month and boy am I glad I did. I had a working dryer but my LG dryer is a dream. Clothes come out wrinkle free dont think Ill ever need any iron again.

Yes, I recommend this product

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Hit and miss

Submitted by Walters72 - 12/5/2017

Dishes come very clean and machine is extremely quiet. The digital readout is tough to read and the wash cycle time is long.

Yes, I recommend this product

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Great features on a full size stackable dryer

Submitted by Li2Me2 - 11/28/2017

Bought this and the matched washer and stacked them on one side of the laundry area leaving much more room for a small cabinet and folding area. Its efficient has great features and a huge capacity. Again with the annoying alert sounds listen up LG but aside from that its great.

Yes, I recommend this product

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Terrible Lint Management

Submitted by grokeden - 11/28/2017

After just 18 months it shuts off constantly with D-80 and D-90 messages. Even after carefully cleaning out the link from all of the vents and lint trap areas this problem continues.

No, I do not recommend this product

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Great machine

Submitted by Rootytoot - 11/11/2017

Bought a few years ago and were very pleased and fully satisfied. It does all things well and the controls and functions are clear and easy to use.

Yes, I recommend this product

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Great Dryer

Submitted by Sam33 - 11/8/2017

This dryer is larger than our previous model from a competitor. What is different is the steam function. Our older towels we washed and dryed with our old matching models came out matted and rough feeling. With this dryer using the steam function the towels came out almost like new softer and fluffy. I knew this dryer was different.

Yes, I recommend this product

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Struggling to get my LG dryer to work right

Submitted by Jerry62 - 11/5/2017

I have had the dryer for over a month. My daughters permanent press medical scrubs are permanent press. I can not get them to come out without serious wrinkles. I have read the instructions but they are little help beyond describing what the buttons.

No, I do not recommend this product

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Great Purchase

Submitted by Terry25 - 10/27/2017

Weve had the dryer only a short time but so far it has been easy to use and dries the clothes much more efficiently than our previous dryer. The features work well even alerting us to a blockage in our ductwork. Once cleaned out it reset itself as it said it would. Read the manual about this feature especially afterwards so you dont mistakenly think you still have a problem. Maybe I didnt need a new dryer after all but this one is more sophisticated and has the modern conveniences Ill enjoy.

Yes, I recommend this product

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Love how unwrinkled they come out of the dryer

Submitted by The Eb Clan - 10/18/2017

Love It and the fellows installing today were amazing on how quickly they worked to get my machines going. Thanks to Johnathon and Hugo

Yes, I recommend this product

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LG Dryer - DLEX3570W

Submitted by Shellie Sale - 10/16/2017

We purchased a washer and dryer and I am personally happy with the performance so far. We had an older top loader and this LG put us into the space age. I watched the dryer doing a load of laundry one day and it processes the load perfectly. I guess it is doing it right because the clothes are dry when it is completed. The dryer is extremely quiet drive motor system. We are very happy with the purchase and our cats are too since the dryer doesnt vibrate them off of it lol.

Yes, I recommend this product

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Great features

Submitted by arloconnie - 10/11/2017

Very happy with this product and love the pedistals that came with it

Yes, I recommend this product

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Submitted by the happy dryer - 10/3/2017

I really like the LG dryer but... I would change the dryer filter. The lint from the items in the dryer gathers on the back side of the filter. When you take the filter out to clean it the lint falls down in the dryer where the filter is suppose to go. Also the dryer door sounds light and cheap when you shut it.

Yes, I recommend this product

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Good dryer a few issues

Submitted by klh1 - 9/24/2017

Over all a good dryer but the drying sensor usually leaves the items wet especially when a larger load. Seems to take longer to dry that others too.

Yes, I recommend this product

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Great Product

Submitted by gargano74 - 9/23/2017

This was a replacement for my previous LG Washing which lasted 10 years.

Yes, I recommend this product

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Lots of Choices

Submitted by exscoutmaster - 9/22/2017

I am completely satisfied with my new dryer. Clothes come out at the exact level of dryness you want with ease and few wrinkles. I havent used all the settings available yet Huge improvement over my old basic dryer.

Yes, I recommend this product

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Submitted by Yineth - 9/22/2017

Love my dryers is quiet and fast. I would recommend this product to all my friends

Yes, I recommend this product

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Excellent Quality Dryer

Submitted by Shannon2604 - 9/22/2017

I absolutely love my new LG dryer and washer that I purchased together. They are the best quality of washer and dryer I have ever had with the most features. I am still finding out new features on these appliances. I would highly recommend purchasing this brand for not only the price and features but also the quality.

Yes, I recommend this product

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Great machine

Submitted by I have no nickname - 9/22/2017

Love this dryer. It does a great job. Also it is very quiet.

Yes, I recommend this product

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Great washer and dryer set

Submitted by Astrodog1959 - 9/22/2017

This is my first front loader washer and my first ever LG purchase. And I love them both... My close are so clean now compared to the high efficiency low of water set that I had before

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

Big time saver

Do laundry a little less often. With 7.4 cubic feet of capacity, this dryer handles really large loads. Saving you time and energy.


Smooth operator

A lot of those drying headaches can be a thing of the past. Our TrueSteam Technology generates real steam to reduce wrinkles and odors, and practically eliminates the need for ironing.


Wash the unwashable

You probably wish you could clean your throw pillows or children's toys. With the SteamSanitary Cycle, you can. It uses steam to safely sanitize items marked as non-washable.


The Power of Touch

Our NFC Tag-On lets you download new cycles to your LG washer & dryer. Download the LG Smart ThinQ app to your Android smart device, select the cycle & tag' the appliance. From one-touch cycle options that help choose the right setting to answering questions, LG puts simpler & smarter laundry in the palm of your hand.


Really dry clothes

What's worse than pulling clothes out of the dryer and finding they're still damp" Our Sensor Dry system measures the moisture levels during the cycle and automatically adjusts the drying time, to help ensure you get dry laundry every time.

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