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Maytag Logo

Front Load Washer with Optimal Dose Dispenser and PowerWash® System - 4.5 cu. ft.

Model # MHW8200FW

 4.4 out of 5 (314 Reviews)

Available in 2 Color(s)

Regular Price $1,349

Our Price $1,244

After Applicable Rebates

Our Price

$1,244

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Features:

  • #1 Rated 2 Front Load Washer by a Leading Consumer Magazine
  • Maytag® Commercial Technology
  • 10-Year Limited Parts Warranty on the Direct Drive Motor and Stainless Steel Wash Basket
  • American Pride
  • Internal Heater
  • Steam for Stains Option
  • Sanitize Cycle
  • 4.5 Cu. Ft. Capacity
  • Direct Drive Motor
  • Stainless Steel Wash Basket
  • Cold Wash Cycle
  • Allergen Cycle
  • Advanced Vibration Control Plus
  • Wrinkle Control Cycle
  • Cycle Memory
Dimensions
Capacity IEC 5.2 cu. ft.
Depth 32-15/16 in
Depth With Door Open 90 Degree 52-15/16 in
Height 39-3/4 in
Maximum Height 39-3/4 in
Minimum Height 38-3/4 in
Width 27.0 in
Appearance
Window Yes
Configuration and Overview
ADA Compliant ADA Height and Side and Front Reach Compliant
Advanced Vibration Control Yes
CEE Tier Tier II
Energy Factor 2-23/25
Energy Star® Certified ENERGY STAR® Certified
Hoses Included No
Pedestal Options Yes
Size 27 in
Sound Package Quiet Series
Stackable Yes
UL UL
Details
Auto Load Size Sensing Technology Yes
Automated Dispenser Optimal Dose Dispenser
Dispense System Bleach & Fabric Softener
Drum Material Stainless Steel
Interior Light Yes
Internal Heater Yes
Maximum Spin Speed RPM 1200
Out of Balance Sensing Yes
Spin Speed Selections Max Extract, High, Medium, Slow, Off
Spin Speeds 5
Cycles and Options
Eco Monitor/Efficiency Monitor No
Fan Fresh®-Fresh Hold® Fresh Hold®
Number of Soil Levels 3
Number of Wash Cycles 11
Number of Wash/Rinse Temperatures 5
Soil Selections Heavy, Normal, Light
Temperature Selections Cold, Cool, Warm, Hot, Extra Hot
Washer Cycle Selections Normal, Powerwash®, Cold Wash, Delicates, Clean Washer with affresh, Drain & Spin, Bedding, Wrinkle Control, Allergen, Overnight Wash & Dry (12hr), Sanitize
Electrical
Amps 15 or 20
Hz 60
Power Cord Included Yes
Volts 120
Controls
Control Location Front Panel
Control Type Tap Touch

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (314 Reviews)

87% of reviewers recommend this product.

Great Product

Submitted by Taufik - 8/27/2017

i bought to handle laundry business, this product its very heavy duty.

Yes, I recommend this product

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A few shortcomings

Submitted by Washerwoman - 8/27/2017

I've had this washer for 4 months. There is a learning curve, for sure, like washing smaller loads. Since I wash more often, I don't see how it's that energy or financially efficient. But the electronic door lock has already failed with damp clothes still in it, requiring a call for service. It's still under warranty, but the service man couldn't come for three days and in the meantime the wet clothes sat there. Second issue is that there's no quick wash cycle with this machine. If you just need to rinse a few really dirty things out before adding them to a regular load, there's no way to do it. An option called "overnight wash and dry" is a quick cycle, but then it goes on for up to 12 more hours, drying the clothes too. You have to be right there to turn the machine off after the wash cycle, so there's no leaving the house unless you don't care if it dries those few items. The buttons are really sensitive. My washer is located near a door to the outside, and if I even brush up against it, It turns on. I find the cycle labels rather small and hard to read. Larger labeling would really be nice. I'll continue to use the machine until it fails, hopefully after a long time, but I'm not sure I'd recommend it to someone else.

No, I do not recommend this product

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Quiet, sleek and efficient

Submitted by Rz - 8/13/2017

Love the Maytag washer dryer combo I recently purchased. Cleans well, reduces required water needed to clean clothes and is very quiet. Beautiful design!

Yes, I recommend this product

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The greatest

Submitted by Fernchas - 7/31/2017

Great product lives up to the Maytag name

Yes, I recommend this product

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Very good but not as good as my old Neptune

Submitted by Beep - 7/31/2017

My 17 year old Neptune washer finally had bearing issues that couldn't be readily fixed so Feb 2017 I bought this washer (and new dryer). It has some lovely features (delicate setting, cold setting etc) but it has one HUGE problem: it can't handle anything remotely heavy. For example, bathroom floor rugs the old Neptune handled with ease are beyond the capability of this machine, it won't spin them dry. Ditto any regular load of wash. So while I really like this new washer and it cleans really well I have to divide up my laundry into much smaller and lighter loads. I now have to schlep my bathroom rugs to a laundromat, sigh. Really miss my old Neptune but this is a good washer.

Yes, I recommend this product

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cleans well

Submitted by Linda - 7/24/2017

I have recently purchased this and I have done about 9 loads.

Yes, I recommend this product

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Awesome Washer

Submitted by Chris - 7/24/2017

We love our new washer ... great product ...would recommend !

Yes, I recommend this product

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great features

Submitted by babycakes0516 - 7/22/2017

I have had it for a couple of weeks now and love it.

Yes, I recommend this product

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Nearly Perfect

Submitted by Cam - 7/20/2017

First and foremost, this washer has tackled everything thrown at it since we purchased it a couple of months ago. From bedding, dried blood (don't worry, everyone is OK), dirt, grease, whites, colors, dedicates, etc... It has all come out clean and actually fairly dry. I love the automated soap dispenser that puts the exact right amount of detergent in (instead of too much, which is a common mistake people make) and holds several loads worth. It is quiet, has lots of capacity and I couldn't be happier with it. The only things I wish it had was a dedicated "quick wash" setting (you can do it but you need to know how the other setting work to get the same behavior) and either a louder and longer signal or something fancier (wireless, text, etc...) to let you know it is done with a load as I often can't hear it where it is (upstairs when i'm downstairs). Other than those very minor things, 5 stars so far.

Yes, I recommend this product

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Disappointed in cleaning ability

Submitted by Auntie M - 7/20/2017

Items need to be rewashed frequently, especially the whites and I use hot water and bleach. The front knob is also problematic

No, I do not recommend this product

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Learning curve!

Submitted by - - 7/20/2017

We have had this washer about a month so I'm still adjusting to its operations. Thus far we are satisfied with its operation and results, and I'm certainly learning how to read a manual!

Yes, I recommend this product

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Great features

Submitted by Rom - 7/19/2017

Love my new washer Used less soap & my utility bills have dropped considerably

Yes, I recommend this product

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Love the machine

Submitted by Pete - 7/19/2017

Glad I bought this machine

Yes, I recommend this product

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Nice Appliances

Submitted by Tmelesky - 7/18/2017

We had Maytag Neptunes for 15 or more years. The only reason we sold them was that our new place had newish washer/dryer that came with. Well our old Neptunes worked WAY better than the new Cabrio's, but it took us 3 years to build up to replacing them. In today's confusing marketplace and conflicting reviews on everything we looked at we decided to go with another Maytag, even though we realized the company had gone through a change in ownership. So far we're very pleased! Much, much better than the Cabrio's. Both washing and drying cycles are significantly shorter the the Cabrio's. The lint filter works much better the the ill-designed one on the Cabrio. And having the washer dole out proper amounts of detergent from the detergent tank is simply, effective; makes you wonder why it took so long for someone to think it up.

Yes, I recommend this product

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American Made Quality

Submitted by Mark S - 7/18/2017

We are very pleased

Yes, I recommend this product

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A Step Backward

Submitted by Barkus Rudis - 7/16/2017

We owned and had a working pair of the Neptune Series (2002) since new. We decided after the washer's bearings on the tumbler were shot to invest in a new pair. We wanted to remain with Maytag, so we went with the above model. The problem is that the water drains with much restricted small holes that do not get rid of our pet hair. also, the rubber moulding grabs and holds, not lets pet hair slide off and through the small holes. The result is it does not adequately wash away pet hair (our Neptunes were better with almost 2 decade old technology). We are resigned with lint rollers after each load. Most dissatisfied. (See dryer review, lint screen problem which further compounds problem).

No, I do not recommend this product

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Cleans good

Submitted by Barb - 7/15/2017

I bought this washer one month ago. I am very happy with it's cleaning quality, wash times, wash options. It does seem to use too much detergent from the automatic dispenser, but I am able to adjust that by increasing the number on the detergent concentration.

Yes, I recommend this product

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Excellent product

Submitted by Rick - 7/14/2017

Best washer we have ever had

Yes, I recommend this product

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Great Wash-loud spin

Submitted by Traveling mama - 7/14/2017

I bought this machine a month ago and have been very happy with the way it cleans the clothes. I like the settings for bedding with a different way of washing large items so they don't ball up. The spin cycle is very loud- like a jet engine. Wish that could be improved.

Yes, I recommend this product

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Excellent Washer

Submitted by TC - 7/14/2017

So far I love it,. So easy to use and very water efficient. Holds large quantities, offers lots of options and cleans very thoroughly. I love the detergent dispenser

Yes, I recommend this product

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Fantastic

Submitted by Rhea03 - 7/13/2017

I bought 1 month ago. I love it. Very quiet, love the fresh hold option.

Yes, I recommend this product

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Happy wife, happy life

Submitted by Bruce - 7/13/2017

Even though our other washer & dryer were only 1 year old my wife had decided she hated them and wanted to replace them. I did my research and noted this pair were rated #1 by a leading consumer service (CR), as well as a couple of others. I bought them and she has been thrilled with their performance. 5 stars!

Yes, I recommend this product

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Great!

Submitted by Linda - 7/13/2017

I went into store looking for an LG product even though I had always had Maytag washers/dryers. No idea really why I was changing. Did not take me long to change my mind! So so glad! And so so happy with my washer! Love the new features from my 2006 front end loader I gave to my son when we built our new home!

Yes, I recommend this product

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Excellent

Submitted by Joey - 7/13/2017

Very good

Yes, I recommend this product

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I love the washer!

Submitted by Pam - 7/12/2017

I love my washer...it does a great job!!

Yes, I recommend this product

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My amazing Maytag

Submitted by Stevo - 7/12/2017

We love our Maytag washer it's so quiet! The dryer is awesome it steams also!

Yes, I recommend this product

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Best washer I've ever used

Submitted by Dan - 7/12/2017

This washer is so quiet, it also reduces time needed to dry the clothes in the dryer

Yes, I recommend this product

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Dose Dispenser Awesome no bueno on the seals catching hair

Submitted by Bridge - 7/12/2017

We love the benefit of not having to put soap in for every load. We have dogs and the only thing that is still an issue is the hair that gets caught in the seals. We have to wipe it out every time. Great washer if you don't do a lot of pet blankets.

Yes, I recommend this product

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Optimal dose dispenser is everything

Submitted by So. Much. Laundry. - 7/12/2017

Have two small kids and do laundry every single day. I love this machine so, so much. The optimal dose dispenser makes a HUGE difference as I don't have to figure out how much detergent to use for each cycle. We originally wanted one of the lower models but couldn't get matching products so went for the higher model and am glad we did. I've used every single cycle option in the last month. It's not intimidating like some machines. The button beeps are loud but the cycle is quiet. Holds a to of laundry (which has saved me a lot of time).

Yes, I recommend this product

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Easy to Operate

Submitted by Florida Lover - 7/7/2017

We did extensive research on the best washing machine to purchase, including Consumers Report, which top-rated the Maytag. Although it takes a while to learn all of the electronically operated features, there is no question about the ease of use and the overall quality of the washing functions. We also like the fact that the machine senses the load weight and adjusts accordingly. Only con - wish the electronic dials were not so sensitive to any kind of touch. If one accidentally leans on the frame, on comes the power button & an accompanying chirp.

Yes, I recommend this product

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Excellent Features

Submitted by Maria - 7/7/2017

Great washer. It does everything and more based on advertising.

Yes, I recommend this product

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Fantastic!

Submitted by Yoyo - 7/6/2017

After 20 years my Maytag washer finally bit the dust. After much research I decided on this machine and I am soooo glad I did. I couldn't be happier with the unit and its features.

Yes, I recommend this product

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Love many cycle selections

Submitted by Ed - 7/6/2017

Bought this 30+ days ago and enjoy selections and soap dispenser - cleans better than old Whirlpool front loader

Yes, I recommend this product

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Very quiet and does a great job

Submitted by Debbie - 7/6/2017

I have had this a little over a month and am quite happy with it.

Yes, I recommend this product

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Overpriced Stacking Kit and no Hoses

Submitted by focuspuller - 7/6/2017

Why does 4 plastic legs, 4 screws, two metal plates and two plastic spacers cost about $40.00? And why does a washer that cost this much come without hoses? RIPOFF FOR PROFIT!!! Just as bad as Cable Company extra fees!

Yes, I recommend this product

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Awesome features!

Submitted by LMRem - 7/6/2017

We puchased this machine 2 months ago and I'm so happy that we did! The steam function is amazing! I don't even have to pretreat items that I once had to pretreat, soak, and wash multiple times. I love it!

Yes, I recommend this product

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Nice Machine

Submitted by Handyman - 7/6/2017

Purchased 2 months ago love it so far

Yes, I recommend this product

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Great as Maytag always is

Submitted by David - 7/4/2017

well this is my 2nd Maytag washer in 29 years that right there tells it all,29 more year of a great washer, my Maytag dryer is going on 30+ year do I need to say more

Yes, I recommend this product

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Solid and cleans well with minimal water

Submitted by Michelle - 7/3/2017

think all front load washers wash the same? They do not. I was concerned that with the minimal water usage, clothes wouldn't get cleanwd. His is an excellent washer - even on stains!

Yes, I recommend this product

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Minimal stress

Submitted by Maya - 6/22/2017

I love how gentle it is on my business clothes. Also, I do not need to worry how much soap to put in. Over-night wash and dry feature works well for my polyester/modal outfits.

Yes, I recommend this product

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very happy

Submitted by Francis - 6/13/2017

Unique design as it was one of the few with square front doors. Washes very well while being quiet. I wish it had a cycle specifically for white items. I also wish it washed a little more quickly as the cycles are longer than my previous washer.

Yes, I recommend this product

Love it

Submitted by JB - 6/13/2017

Bought it a month ago and love it. Very good machine

Yes, I recommend this product

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easy to use

Submitted by len - 6/13/2017

works easily

Yes, I recommend this product

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Disappointed

Submitted by The Beav - 6/11/2017

I bought this to replace a Samsung washer that was hit by lightning. The Maytag does not have a short cycle as my Samsung did. I miss that feature. It takes too long to do a load of clothes.

No, I do not recommend this product

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excellent washer

Submitted by gif - 6/9/2017

Works perfectly! This is a solid product with the right mix of features and reliability. I'm especially fond of the overnight wash and dry setting - no more mildew! The multi-load detergent dispenser is a great touch.

Yes, I recommend this product

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Very efficient

Submitted by Lorri - 6/8/2017

Great capacity and very efficient with the detergent dose dispenser. I don't use as much detergent as before.

Yes, I recommend this product

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Good machine, well-delivered

Submitted by None - 6/5/2017

I bought this May 2017 and am very pleased with it. The controls seem intuitive. The spun clothes are much dryer than with the old washer.

Yes, I recommend this product

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works like a may tag should

Submitted by Jeannie - 6/3/2017

I will continue to use only may tag products

Yes, I recommend this product

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Easy to use and quiet

Submitted by Cory, the person - 6/2/2017

I love how solidly built this machine feels. Gets the clothes very clean, runs very quietly.

Yes, I recommend this product

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My clothes have never been cleaner

Submitted by Jellybean - 6/1/2017

Delighted in my choice of washer. Will never purchase anything but a Maytag front load.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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