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Maytag Logo

Large Capacity Dryer with Sanitize Cycle and PowerDry System - 7.4 cu. ft.

Model # MED5500FW

 4.8 out of 5 (430 Reviews)

Available in 2 Color(s)

Regular Price $1,199

Our Price $1,094

After Applicable Rebates

Our Price

$1,094

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Features:

  • Largest Loads, Evenly Dried
  • Steam Refresh Cycle
  • Rapid Dry Cycle
  • PowerDry Cycle
  • Advanced Moisture Sensing
  • American Pride
  • 10-Year Limited Parts Warranty on Drive Motor and Drum
  • Maytag® Commercial Technology
  • 7.4 Cu. Ft. Capacity
  • Steam-Enhanced Dryer
  • Wrinkle Prevent Option with Steam
  • Wrinkle Control Cycle
Dimensions
Depth 31.0 in
Depth With Door Open 90 Degree 51.0 in
Height 39.0 in
Maximum Height 39.0 in
Minimum Height 38-3/4 in
Width 27.0 in
Configuration and Overview
ADA Compliant Yes
Fuel Type Electric
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Door Style Side Swing
Reversible Door Yes
Controls
Automatic Temperature Controls Yes
Cycles and Options
Cycle Time Remaining Yes
Lint Filter Indicator Yes
Number of Dryer Cycles 9
Number of Dryness Levels 3
Number of Temperatures 5
Details
Drum Material Powder Coat
Drying Rack No
Interior Light Yes
Moisture Sensor Yes
Quad Baffles Yes
Steam Hose Y Connector No
Ventilation System
Maximum Vent Length 64
Venting Direction Left, Right, Bottom, Rear
Electrical
Hz 60
Watts 5400
Certifications
Energy Star® Qualified ENERGY STAR® Certified
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Maytag Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying Maytag Appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Multibrand Buy More Save More Rebate

  • Rebate Ends: 10/31/2018
  • Must be postmarked by: 12/31/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying appliances. Rebate form must be postmarked by 12/31/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.8

out of 5 (430 Reviews)

96% of reviewers recommend this product.

lint goes through filter

Submitted by yardman - 8/4/2017

only two months old. not happy with lint filter.

Yes, I recommend this product

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Best one I have owned

Submitted by Billygoat - 8/2/2017

New Purchase and works well so far.

Yes, I recommend this product

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Great

Submitted by Fran the crafter - 8/1/2017

Really happy with it.

Yes, I recommend this product

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Great

Submitted by Chas - 7/31/2017

Lives up to its name, great product

Yes, I recommend this product

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Great features

Submitted by Grandma - 7/25/2017

Steam refresh cycle works great

Yes, I recommend this product

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Dryer delivers quality

Submitted by Sal - 7/24/2017

This is by far the best dryer I have ever bought, the matching washer spin dries the clothes so well that the dryer completes the cycle quickly. It is quiet, and vibration free.

Yes, I recommend this product

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Great so Far

Submitted by SAKURA - 7/24/2017

I bought this on 5/23/17 and I received this dryer on 7/9/17. Haven't had a chance to use it too much yet. Has some great features. Dry times are longer than my Maxima 6000. One thing I would like to see, changed is the inside of the door. The Maytag Maxima 6000 has a great door. Keeps the clothes from tumbling against the door. This dryer has a flat door and I noticed that the clothes tumble against the door and on top of the lint trap. Not sure if things will snag from drying that way. I hope this last longer than my Maxima 6000, since it was only a little over 5 years old, with light use. Can't say too much more, because Its only been used about about 9 times.

Yes, I recommend this product

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Great features, quiet.

Submitted by Carol K - 7/24/2017

My LG pair both had issues, so I had to quickly pick a washer/dryer set. My primary feature was steam - if you're familiar with early LG front loaders, the steam feature comes from an insert, not piped in. This dryer is piped in and the steam setting works beautifully. The large capacity drum is well lit and easy to load. I still haven't worked out the kinks for drying bedding - but I'm certain I'll figure that out as well. Excellent product!

Yes, I recommend this product

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Works great, very quiet

Submitted by Mary - 7/24/2017

This was delivered two weeks ago and since I loved my previous dryer I thought nothing could take its place. Well, I was wrong. I absolutely love this dryer. It actually dries in much less time than my old one. I also like the fact that this is made in the USA.

Yes, I recommend this product

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Awesome dryer

Submitted by Emtpfd - 7/23/2017

Works great large capacity. Like the steam refresh cycle.

Yes, I recommend this product

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washer dryer

Submitted by salvatore - 7/18/2017

This unit replaced a GE model , The direct drive was the winning factor in my decision, the GE model was a belt drive. Nothing but trouble!

Yes, I recommend this product

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Super Dryer

Submitted by NeeNawKat - 7/18/2017

Replaced 6-year old machine. So glad we did. Love everything about it. Very easy to use.

Yes, I recommend this product

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Great Features

Submitted by Ave - 7/18/2017

My daughter bought this dryer for me Memorial Day Weekend. The features are fantastic. The clothes are dry and wrinkle free.

Yes, I recommend this product

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Large capacity - quick dry time

Submitted by Spider Lady - 7/17/2017

I am replacing my old Maytag Neptune set bought 16+ yrs ago. I think I like everything about this dryer. Large capacity - dries quickly.

Yes, I recommend this product

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This is the One

Submitted by knite63 - 7/16/2017

I purchased the black stainless steel top loader washer and dryer set. They are absolutely fab...and very quite, effective and cleans & dry very efficiently. Highly recommend Maytag.

Yes, I recommend this product

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We love it

Submitted by John Lee - 7/14/2017

We bought this for our new house, compare to our previous one, it is much more efficient, quite. Love it

Yes, I recommend this product

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Great Equipment

Submitted by Fred - 7/13/2017

We spent days studying which washer and dryer set to purchase, and after two weeks we narrowed the choice down to the 5500 series. Being as the 5500 is almost like the 8200 which wast rated at the very top by Consumer Reports, and they said the 5500 performed like the 8200, we made that choice. We have been using the washer dryer set now for several weeks and my wife is very happy. They are energy and water efficient, quite, good looking, have many good features, and made in the USA. We are very pleased.

Yes, I recommend this product

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1-mth new

Submitted by Josh - 7/13/2017

Replaced a Whirlpool Duet. Controls sophisticated and supporting instruction manuelas not the best. Dryer works very well, able to manage drying time / temps very easily. Confused about "Good Air Flow" indicator - as it doesn't even light up with "no" exhaust duct attached (tested) and our exhaust duct is a straight up metal conduit with only minor 30 degree elbows to roof vent ? Not as quiet as the Duet was, but works well.

Yes, I recommend this product

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awesome

Submitted by Fernanda - 7/12/2017

beautiful and work perfectly! love you guys!!

Yes, I recommend this product

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Excellent Dryer

Submitted by Texas Newlywed - 7/12/2017

I purchased the matching washer and dryer set as we moved and didn't have appliances. These were one of the highest rated models in Consumer Reports (independent testing organization) & I can see why. Easy to use, lots of options available, great capacity, fits easily in our standard utility room, I even use the nice large space on the top as a folding area! I don't find it hard to load even without the pedestal to raise it. Dryer times are quick and it is energy efficient. Sensors are accurate so items actually are dry when it says "done". There is an option to get a rack accessory for drying shoes etc and I probably will so that. Couldn't be any more pleased with this dryer!

Yes, I recommend this product

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Great Dryer

Submitted by Brett - 7/12/2017

Dryer works great. Love the settings options.

Yes, I recommend this product

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Drys well

Submitted by Elliot - 7/12/2017

Excellent

Yes, I recommend this product

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Dryer

Submitted by M - 7/12/2017

Great unit to date. No issues

Yes, I recommend this product

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Solid dryer

Submitted by Jerry - 7/12/2017

It dries clothes and matches the new washing machine.

Yes, I recommend this product

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Not a Good Machine!

Submitted by Cher - 7/12/2017

This is loud and not what I wanted in a washer or dryer. Would not buy again.

No, I do not recommend this product

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User Friendly

Submitted by Woody - 7/12/2017

I am very pleased with my purchase.

Yes, I recommend this product

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Great dryer!

Submitted by Nana S - 7/12/2017

I love this dryer! It's so gentle on your clothes. Large sheets don't get all tangled up and they dry evenly. It's quiet, with plenty of cycles to choose from.

Yes, I recommend this product

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Great dryer.

Submitted by Steve - 6/21/2017

Couldn't be more pleased at this point.

Yes, I recommend this product

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As Advertised

Submitted by Harris Haus - 6/12/2017

We've had this dryer for about a month now. Definitely an upgrade from our old unit. So far, so good!

Yes, I recommend this product

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Best dryer ever

Submitted by First time having magtag - 6/9/2017

We bought this Maytag dryer a month ago. It is a great dryer. Drys clothes fast. Has a wrinkle free setting. It's tells you to empty the lent trap before you dry. Very low noise level . It has a seam setting. And it was very affordable. We love our dryer. Very stylish.

Yes, I recommend this product

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Maytag Front Load Washer

Submitted by Opa - 6/6/2017

After only about 5 months the washer broke and it has taken three weeks so far and it still is NOT fixed! First replacement part came in to the repair shop BROKEN so they had to reorder. WE had to call THEM for a status and that is unacceptable service! VERY UNHAPPY WITH THE SERVICE!

No, I do not recommend this product

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Good dryer

Submitted by RetiredInParadise - 6/4/2017

Seems to be a good dryer. I don't understand some of the dryer timers as it can show 15 or 20 minutes left and I open the door and the clothes are dry.

Yes, I recommend this product

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Great dryer!

Submitted by Kelly - 6/4/2017

We've had for about a month. Quick drying times!

Yes, I recommend this product

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Multiple options for care of clothes

Submitted by Grandma Nicey - 6/1/2017

I purchased it in February had considered exchanging because it's seem to be for commercial use or business. But reconsidered even though I'm a grandmother it has been a good investment for good quality care for my clothes with multiple featured care options. I'm pleased satisfied and worry-free....

Yes, I recommend this product

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GREAT FRONT LOADER

Submitted by flowergirl88 - 6/1/2017

We moved and bought this to replace the top loader we left at the last house - this is clearly superior in every way - washes clothes much better with no lint eve left on anything! Love it!

Yes, I recommend this product

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steam feature quite nice

Submitted by none - 6/1/2017

very impressive

Yes, I recommend this product

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love it.

Submitted by moatana - 6/1/2017

Had it for 8 weeks the best.

Yes, I recommend this product

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maytag

Submitted by n-a - 5/31/2017

over a month old

Yes, I recommend this product

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Perfect!

Submitted by Kimi - 5/31/2017

Clothes come out perfect! Even wrinkle free! Easy to use!

Yes, I recommend this product

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Great dryer

Submitted by none - 5/31/2017

Very happy with this dryer.

Yes, I recommend this product

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Runs quietly

Submitted by Mama Tessie - 5/31/2017

We have 6 kids and it is drying whatever we put in. Easy to use - even for kids.

Yes, I recommend this product

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So far, so good

Submitted by DanB - 5/30/2017

It plays lots of tones, but otherwise works well.

Yes, I recommend this product

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Love this dryer

Submitted by Buckeyegal17 - 5/30/2017

As I stated in my review of the matching washer, we chose Maytag based on the recommendation of a friend who owns an appliance repair business. He told us he does far less repairs on Maytag than any of the other brands. We use LP gas as our heat, cooking and dryer source but decided to make the switch to electric when purchasing this new dryer simply because we didn't want to be bothered with making the modifications necessary to a gas dryer again. I have to say I feel that the electric dryer is gentler on my clothes although it does take a little longer to dry. I absolutely LOVE the huge capacity of this dryer - it makes doing my king-size bedding so much easier. The bedding feature really does work, too. Before, I would have to stop the load several times mid-cycle to untangle the blankets or sheets to make sure they got dry and that hasn't been the case with this dryer. I also like the wide variety of temperature settings - my old dryer had only 3 and I felt that even the low setting was a little high for my delicates. Even though we bought the washer and dryer over a month ago, the dryer was on backorder so I've only had it about a week and am still getting used to it's features but so far I love everything about it.

Yes, I recommend this product

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LOVE IT!

Submitted by Jenn - 5/30/2017

I love this washer and dryer set we've had it about 2 weeks and I can't say enough good things. Everything dries quickly even blankets. My old one would take a long time even when it was new causing a back up in the wash. This one is so quite and efficient.

Yes, I recommend this product

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steam option cleans

Submitted by Bob v - 5/29/2017

nice machine

Yes, I recommend this product

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Great buy

Submitted by TaLisa - 5/29/2017

I'm so happy with this dryer, I dance while I do laundry

Yes, I recommend this product

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Great dryer!!!

Submitted by BudnCissy - 5/27/2017

Absolutely flawless so far.

Yes, I recommend this product

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Fantastic dryer!

Submitted by The busy mama - 5/27/2017

Have had this dryer for about a month and a half, could not be happier. I use it to do bedding, large loads, and cloth diapers. The steam refresh option is great for us! Reliable, beautiful, efficient, and decently quiet.

Yes, I recommend this product

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Great dryer!

Submitted by Josh from NY - 5/26/2017

Bought a month ago and loving the dryer so far. Lots of features, large capacity. You can dry fast or use the energy saver and dry slower. The interior light is a nice feature!

Yes, I recommend this product

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Amazing

Submitted by Maxine - 5/26/2017

I bought the set washer and dryer, the performance is great and the look is high end at a not so high end cost.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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