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Maytag Logo

Stainless Steel Tub Dishwasher with Large Capacity

Model # MDB4949SDZ

 4.6 out of 5 (2492 Reviews)

Available in 4 Color(s)

Regular Price $749

Our Price $549

After Applicable Rebates

Our Price

$549

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Features:

  • Better Built to handle your dirtiest dishes
  • Fingerprint Resistant Stainless Steel
  • 10 Year Limited Parts Warranty 5
  • Full Stainless Steel Tub
Dimensions
Depth 24-1/2 in
Depth Closed Excluding Handles 24-1/2 in
Depth Closed Including Handles 25-1/4 in
Depth With Door Open 90 Degree 49-1/2 in
Height 34-1/2 in
Maximum Height 34-1/2 in
Minimum Height 33-1/2 in
Number of Place Settings 14
Width 23-7/8 in
Configuration and Overview
ADA Compliant No
CEE Tier Tier I
Decibel Level dBA 50
Dishwasher Type Built-In
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Controls
Automatic Temperature Controls Yes
Control Location Amber
Last Cycle Recall Yes
Sensor Yes
Appearance
Door Style Bevel-Edged
Handle Material Metal
Handle Type Pocket Handle
Window No
Details
Built-In Water Softener No
Dispenser Detergent and Rinse Aid
Interior Light No
Number of Racks 2
Number of Wash Levels 5.0
Number of Washarms 3
Rack Material Nylon
Rinse Aid Dispenser Level Indicator Optical Level Indicator
True Hold Door Yes
Tub Material Stainless Steel
Tub Style Built-in Tall Tub 24""
Wash System Type Maintenance Free Hard Food Disposer
Cycles and Options
Number of Wash Cycles 5
Upper Rack
Adjustable No
Cushion-Tip Tines Yes
Extras 1-Plastic Cup Shelf
Fold-Down Tines No
Style Tiered
Utility Basket No
Lower Rack
Cushion-Tip Tines Yes
Extras No
Fold-Down Tines No
Glides Rollers
Style Extended
Utility Basket No
Silverware Basket
Location Bottom Rack
Certifications
Energy Star® Qualified ENERGY STAR® Certified
Kosher Consumer Friendly Yes
Electrical
Amps 15
Hz 60

Maytag Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying Maytag Appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.6

out of 5 (2492 Reviews)

96% of reviewers recommend this product.

Disappointed

Submitted by AJM - 10/1/2017

I bought this in May 2017. I am so disappointed with the lack of completely drying. My dishes are never fully dry, the walls are always covered in moisture and mildew has started to develop. I use a good quality (cascade advanced) detergent and Jet-Dry rinse aid every cycle. I've had many dishwashers over the years and never had issues with not drying the dishes except for certain cups on the top. But I shouldn't have to wipe my dishwasher down or leave the door open to dry it. I follow the recommendations for best drying results also.

No, I do not recommend this product

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Poor quality design and materials

Submitted by Pat C - 9/14/2017

I am on my 3rd control panel in less than 5 years and the plastic handle just broke. Using Whirlpool replacement parts but they last less than 2 years. The poor quality parts reminds me of domestic car quality circa 1970...and look what that did for their monopoly on the market. I am buy American, buy this product is an insult to American manufacturing.

No, I do not recommend this product

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Slow, lack of choices in loading

Submitted by consumer - 9/12/2017

Very disappointed. The heated cycle takes far too long--3 hours?! The top rack won't hold wine glasses or anything slightly taller than cups and small bowls. Cleans fine but the capacity is also way smaller than our old dishwasher.

No, I do not recommend this product

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washing times to long

Submitted by dot - 8/28/2017

do not like the long washing times, do not like thelack of choices in loading the items....poor design.. hate the racks to put silverware in.

No, I do not recommend this product

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Maytag Stainless Steel Dishwasher

Submitted by A - 7/26/2017

The Maytag dishwasher has been a welcome addition to my new home, with one exception. Over the last month, the dishwasher began to change the time of the cycle shortly after the cycle begins. This happens when I select the normal wash cycle, a 1:51 cycle. At some point (I have not been able to catch the exact time on the display at which this occurs), the computer changes the cycle time to 2:52 minutes. This is an extra hour of dishwashing and there seems to be no logic to why the dishwasher does this. Otherwise, I've had no issues with it. If you or anyone has any suggestions as to why the dishwasher is changing the time of cycle, please share. It is not even a year old (I purchased it at Lowe's last fall).

Yes, I recommend this product

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Dud Don't waste your money!

Submitted by shopperqueen49 - 5/30/2017

I bought this dishwasher in Feb. of 2013. In November of 2014 it quit working. It was cheaper to purchase the extended warranty at that time for $250., than to pay for the electrical board and labor, so that's what I did. They replaced both boards. It worked until May 10th of 2017, now it won't shut off. They want $437 to extend warranty and a one time fix. Won't ever purchase another Maytag appliance. So disappointed.

No, I do not recommend this product

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NOT RECOMMENDED

Submitted by Ryan - 5/27/2017

Cycles way too long (3 + hours). On numerous occasions we've had to cancel the cycle to a 6 hr cycle operation. Lets just say "they dont make them like they used too"!

No, I do not recommend this product

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Forever a Maytag Believer

Submitted by John - 5/26/2017

This was our first Maytag appliance...we are so happy with its performance ! Very quiet ! Dependable !

Yes, I recommend this product

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Expensive US Made Junk

Submitted by JC - 5/13/2017

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing an ELECTRICAL SHORT. I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a "repair plan" in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now I'm stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.

No, I do not recommend this product

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Good Job Maytag

Submitted by Marly - 4/22/2017

This dishwasher makes it easy to put larger items on the bottom rack. Save time in the kitchen by not having to wash them by hand.

Yes, I recommend this product

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No rinse, just put in the disheasher!

Submitted by Mary - 4/20/2017

Love my new dishwasher. Why did it take me so long to get the perfect one?!?!?!

Yes, I recommend this product

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Quiet operationally, but failed prior to one year warranty

Submitted by SD - 4/18/2017

I purchased this dishwasher end of October and then experienced problems with the motor and leaking hose, currently working with the company to rectify. Quality of the stainless steel finish is not up to par with my previous dishwasher and will not polish streak free. I was limited by availability of in cabinet dishwashers available at my local stores

No, I do not recommend this product

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Quite

Submitted by Adorable - 4/18/2017

Love it

Yes, I recommend this product

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Love my dishwasher

Submitted by Kimberly - 4/18/2017

I bought this about a month ago and I love it. It's quiet and efficient and holds a lot of dishes. Great product!

Yes, I recommend this product

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So far so good

Submitted by SB - 4/18/2017

I have no complaints so far. I use this dishwasher for everything, including baby bottles, and it gets everything as clean as I would like it to. The cycle is long but we just set it before bedtime so that's really not a problem for us.

Yes, I recommend this product

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Nice design

Submitted by Sam - 4/16/2017

very well easy to use, love the design, very quiet

Yes, I recommend this product

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Excellent dishwasher

Submitted by Leandra - 4/16/2017

This is the best dishwasher I've ever purchased.

Yes, I recommend this product

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Great features

Submitted by Rox - 4/15/2017

Happy with purchase

Yes, I recommend this product

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Resonable price with great working

Submitted by ac - 4/14/2017

For this price, we can no expect anything better. Works great, nice looking and less noise. Easy to install and clean.

Yes, I recommend this product

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Rack design and material.

Submitted by Ocie - 4/14/2017

Highly efficient, quite and easy to operate.

Yes, I recommend this product

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Very Quite

Submitted by Daniel - 4/14/2017

Like everything about it. Particularly the smudge proof finish and how quiet it is

Yes, I recommend this product

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I bought the whole package of appliances.

Submitted by Ruthie - 4/14/2017

I have been using my appliances for a week. So far I like the performance of them

Yes, I recommend this product

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Love my Dishwasher

Submitted by daCheez - 4/14/2017

Bought two. They are large and easy to load. Very happy with this product. Only problem was the install instructions are not quite perfect. You have to be a little savvy to install it.

Yes, I recommend this product

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Very quiet machine

Submitted by NickB - 4/13/2017

I spent a lot of time looking for a replacement dishwasher. I have only had it a month but so far I have no regrets. My old one worked well but the motor became so loud you didn't want to be in the house with it running. One can stand right in front of this one and have a conversation and not even be bothered with what little noise it makes. Cleans well !!

Yes, I recommend this product

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Great Value

Submitted by Fonz - 4/13/2017

GREAT VALUE AND QUALITY,

Yes, I recommend this product

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ok

Submitted by red - 4/13/2017

i bought the dishwasher 3 months ago. It has a nice design. It is quiet but it only washes well when it is on Auto. Normal,Quick wash and all the other features are useless

No, I do not recommend this product

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Easy installation

Submitted by Sleepy - 4/13/2017

Needed new one and this model came highly recommended

Yes, I recommend this product

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Very happy

Submitted by Climber - 4/13/2017

I bought this dishwasher two weeks ago and I can't be more pleased. It was easy to install. The most surprising thing is how quiet it is. I never know it is even running. To top it all off, the dishes are coming out clean.

Yes, I recommend this product

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Great dishwasher

Submitted by JR - 4/13/2017

This dishwasher is amazing. We replaced a 1 year old Whirlpool dishwasher (about the same $$) with this one. The Whirlpool was a piece of junk. When you took glasses out after being washed and dried you could feel little "specks" of heaven knows what dried on to them. Thank you Maytag for making a quality dishwasher that actually cleans dishes!

Yes, I recommend this product

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Works great and quiet.

Submitted by Pat - 4/12/2017

I like Maytag for the features.

Yes, I recommend this product

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Very pleased!

Submitted by JP - 4/12/2017

Very please with my new dishwasher I purchased about a month & a half ago.

Yes, I recommend this product

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Excellent Value

Submitted by Chris in Clear lake - 4/12/2017

Easy to install. Quieter than the one I replaced that didn't last 3 years and cost $150.00 more.

Yes, I recommend this product

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Best Yet

Submitted by Craig - 4/12/2017

I have had experiences with a half a dozen dishwashers in my life, and this by far is the best. So quiet that you have to listen to make sure it is running, everything comes out clean and I find it easy to use.

Yes, I recommend this product

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Excellent Machine

Submitted by Me - 4/12/2017

Since using this new Maytag dishwasher, we've been pleased with the results.

Yes, I recommend this product

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Nice, American made appliance.

Submitted by RonA - 4/12/2017

Bought this to replace a 10 year old Kenmore that sounded like a cement mixer. Super quiet and the steam final rinse really gets dishes super clean. Wife likes the interior layout and stainless inside & out.

Yes, I recommend this product

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very quiet

Submitted by chaz - 4/12/2017

Very quite don't even know it is on

Yes, I recommend this product

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GREAT

Submitted by CUPCAKE - 4/12/2017

GREAT MACHINE

Yes, I recommend this product

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Awesome dishwasher

Submitted by lyonden - 4/12/2017

Works awesome and in 1/2 the time old one did. Dishes are much cleaner.

Yes, I recommend this product

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Its like having a maid

Submitted by gbhipkins - 4/12/2017

We bought a month ago. I load dishes as it and it scrubs them clean. Its so quiet I sometimes have to double check to make sure I turned it on. It is beautiful and a real work horse

Yes, I recommend this product

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Quiet

Submitted by Michael DeFrancesco - 4/12/2017

Very happy with how quiet the cycle is however did not expect the cycles to be so long to clean. Even the quick wash is an hour long.

Yes, I recommend this product

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Dishwasher

Submitted by George - 4/12/2017

Repairman suggested Maytag. Glad he did. So quiet.

Yes, I recommend this product

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Great dishwasher!

Submitted by Sleepy Seapy - 4/12/2017

We really, really like this dishwasher. I am able to load my large cookie sheets without any problems. My husband would like an "air-dry" cycle because the heat sometimes melts our Tupperware. We would recommend this dishwasher to anyone.

Yes, I recommend this product

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It cleans!

Submitted by JR - 4/12/2017

My husband and I had a different brand dishwasher and were so happy when it finally kicked the bucket bc it drove us crazy! It was squeaky and we had to have everything extra rinsed before loading it. We knew we wanted to switch to maytag bc they are made in USA and we've had a good experience with our washer and dryer. We were pleasantly surprised again! I did a trial run and left peanut butter stuck on 1 plate and dried-ish ketchup on the other, and they came out clean! Now our water is super soft so it does leave small amounts of food residue every once in awhile but you probably wouldn't notice if we didn't have white plates. This dishwasher has the sanitize feature so we know it's clean :-) It is quiet, cleans well, easy to use buttons with child lock if needed (so good for us!), and it even looks nice! I definitely recommend this product!

Yes, I recommend this product

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preformance

Submitted by Bryce - 4/12/2017

Good construction and washes well. But drying cycle leaves dishes on top rack wetter than desired.

Yes, I recommend this product

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Love this Dishwasher!

Submitted by JanK - 4/3/2017

This review was submitted as a sweepstakes entry. We bought this dishwasher in an upgrade of our kitchen appliances to Stainless. Our old dishwasher was in the house when we bought it 9 years ago. We love the look, the quietness, the interior, I love the silverware basket because it has individual slots for each piece. Its the little things you know! I like the fact the cycle duration is easily and readily available on the LED read out. It doesn't bother me that it takes appx 2-1/2 hours for a cycle. When we first got this, I got up the first couple of times to make sure it was on since I couldn't hear it from the family room. I haven't used any of the other cycles/functions yet. We are on well water, and have a saline softner, but use Finish Quantum Max dishwasher detergent pods and I have to say our dishes and glasses are sparkly clean. So far, we are very satisfied with this purchase.

Yes, I recommend this product

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Great Dishwasher

Submitted by JCp - 3/29/2017

We bought month ago. We have 3 kids, so the dishwasher runs quite a bit. Had a GE before, this is quite a bit better.

Yes, I recommend this product

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Great

Submitted by Dee Jay - 3/28/2017

I bought this last month. I love the fact that it's so quiet, I can even turn it on while we're watching tv! The only downside is the cycles are too long and large dishes fall over on the bottom rack, but if that doesn't bother you..it's a great Dee

Yes, I recommend this product

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Excellent Choice

Submitted by Joe the Dozer - 3/28/2017

After researching numerous brands, we chose our Maytag dishwasher because of previous owner reviews, value for the price and features such as the stainless steel interior. The installation was fairly easy. It is a quiet unit and does a great job cleaning.

Yes, I recommend this product

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Untouchable

Submitted by JL54 - 3/28/2017

Awesome dishwasher with fingerprint-less finish cant be beat... Dishes dont need rinsing love the sanitize cycle nice and quiet.

Yes, I recommend this product

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Stylish and good

Submitted by Anita - 3/28/2017

Just tried it a couple of times :) but everything came out clean and shiny.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.

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4-Piece Bosch Kitchen Appliance Package Includes:
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