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Watch This Price
KitchenAid Logo

1.4 Cu. Ft. Built-In Trash Compactor - Stainless Steel

Model # KTTS505ESS

 4.2 out of 5 (110 Reviews)

Available in 4 Color(s)

Regular Price $1,349

Our Price $1,299

After Applicable Rebates

Our Price


Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Payment Methods:

Simplify your trash collecting and recycling efforts with this built-in trash compactor. Selecting the Solid Pack Control allows you to reduce trash volume by up to 80%. Not only will you use fewer bags, but with the odor management system, the trash compactor helps keep your kitchen odor free. The new design includes a fully integrated front panel.


  • 1/3 HP Motor
  • Solid Pack Control with 5:1 Compaction Ratio
  • Professionally-Inspired Design
  • Whisper Quiet® Plus
  • Odor Management System
Configuration and Overview
Compactor Type Built-In
Capacity 1.40
Motor Horsepower 1/3 HP
Air Filter Fan On/Off Yes
Solid Pack On/Off Yes
Tilt Switch Yes
Compactor Features
Automatic Anti-Jam Yes
Bag Retainer Buttons Yes
Odor Management System with Scent Fan with Charcoal Filter
Sound Package Yes
Tilt-Away Trash Basket Yes
Solid Pack Yes
Key Hidden Removable - Knob
Toe Bar Drawer Opener Yes
Side Release Bin Yes
Compaction Ratio 5 to 1
Construction All Welded
Front Levelers Rear Rollers Yes
Depth 24
Height 34 1/8
Width 15

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (110 Reviews)

83% of reviewers recommend this product.

Dependable design

Submitted by Mike - 9/15/2017

Easy install. Easy to use. Crushes glass bottles and other materials. Robust construction. No issues since installed 1 month ago.

Yes, I recommend this product

Nice unit

Submitted by Todd - 9/10/2017

We have had it a little over a month now and it works as expected. It is our second compactor. We have to pay for trash disposal by the bag in our town and we appreciate that we can go almost a month in one bag. We do not put any food scraps in it and recycle what we can.

Yes, I recommend this product

Stuff That Trash

Submitted by seadoo - 9/9/2017

This compactor really smashes the trash

Yes, I recommend this product


Submitted by Cheerful03 - 9/6/2017

We remodeled our kitchen and are very happy with including this in the remodel. I've never had a trash compactor before and absolutely love it ?

Yes, I recommend this product

Great compactor!

Submitted by Wayne - 8/31/2017

I bught it a couple weeks ago and still using the 1st bag. Drawer operates smoothly. With the ventilation system, there is no odors. Looks great too!

Yes, I recommend this product


Submitted by Nubuddy - 8/30/2017


Yes, I recommend this product

Love No-Hands feature.

Submitted by DeeSun - 8/17/2017

I really like the fact I don't have to touch the compactor controls with my hands after I have initially set them. I can open the compactor with the foot pedal and also start the compacting with another foot tap.

Yes, I recommend this product

Better than my last compactor!

Submitted by Liz, the retired money lady - 8/16/2017

I can't believe people who don't want a trash compactor. Could not live without one. I wanted one that would go with my other appliances which are Stainless steel and read all the reviews I could. This one lives up to the Kitchen Aid standard of quality. The compaction is really strong and while the operating pedal was hard to find at first it works just fine. I'm glad this is the one I purchased.

Yes, I recommend this product

love syuper crush

Submitted by ronnie - 8/14/2017

awesome crusher , love appearance and apple smell

Yes, I recommend this product

Great trash compactor

Submitted by Nellen - 8/11/2017

I put in a brand new kitchen during a total remodel of the first floor of my home. I have had previous trash compactors in the past and always liked the connivence of having 1 bag of garbage per week. This Kitchen Aid has a couple of features that really impress: regular compacting and solid locked cycle and 2 types of air fresheners. So far I am very pleased with its use. With any trash compactor, I have had 2 before this from a different brand, it takes a bit getting used to getting the bag in the machine properly but once you master that its easy to use. Just have to teach your family members how to open and use gently!

Yes, I recommend this product

Good compactor

Submitted by Jimbo - 7/13/2017

Not much you can say about a compactor -- it compacts all the stuff you want to get rid of. This one looks good, smashes things really well, and I like the "on" feature that allows it to keep its foot on the compacted pile to keep it compacted. Blends in well with all the other Kitchen-aid appliances we bought.

Yes, I recommend this product

Can't imagine life without it!

Submitted by Cindy - 7/7/2017

I love our trash compactor. I take the trash out once a week versus daily now that I have this. It saves space, time and looks great in our kitchen. I highly recommend getting one!

Yes, I recommend this product

Had better

Submitted by CrickieSue - 6/21/2017

It shouldnt wobble left and rigbt.

Yes, I recommend this product

Love It!

Submitted by June - 6/14/2017

Love my new compactor. It was easy to install and runs very quiet. It reduced our trash take-out to 1 bag a week.

Yes, I recommend this product

Quiet and powerful

Submitted by Sbchef - 6/11/2017

Just purchased it and so far it has been great.

Yes, I recommend this product

better than a pull out drawer with a can!

Submitted by TT - 6/11/2017

dont know why more folks dont have a compactor!

Yes, I recommend this product

Works great!

Submitted by DT - 5/27/2017

I bought this for a new kitchen remodel we are working on.

Yes, I recommend this product


Submitted by Nina - 5/25/2017

I had a kitchen Aid trash compactor in one of my previous homes and knew I wanted one for my new home!

Yes, I recommend this product

Love it

Submitted by Barb - 5/19/2017

Powerful and quiet in use.

Yes, I recommend this product

No Handle

Submitted by rita - 5/16/2017

My KitchenAid trash compactor was shipped without a handle over a month ago. The dealer has tried unsuccessfully to order the part only to be told that it is out of stock. What kind of company ships an appliance without all its parts?

No, I do not recommend this product

KITCHEN AID 1.4 Cu. Ft. Built-In Trash Compactor

Submitted by PARTICULAR - 5/4/2017

I purchased my compactor one month ago. So far, it has been very reliable. It is sleek and it works excellently. In addition, it is quiet and has an option on it to super pack items placed in the container.

Yes, I recommend this product

So far so good

Submitted by T - 4/17/2017

I just had this installed about a week ago. So far, no complaints. We love the green apple air freshener it came with and were impressed with how the scent could fill up the room. This looks great and works great.

Yes, I recommend this product

Works like a charm!

Submitted by Annimal - 4/13/2017

This is my third home that I've put a KitchenAid compactor in. I love the convenience of having only one bag of trash a week! Works great and have had no issues. It really compacts the trash well and no odors or smells. And it looks great too!

Yes, I recommend this product

Absolutely Awesome!

Submitted by Khol - 4/9/2017

This trash compactor is absolutely amazing! Since we purchased it about a year ago I have only had to take the trash out four times. The average trash bag will literally go about THREE MONTHS before needing to be replaced. For full disclosure, we do recycle so that does funnel a fair amount of cereal boxes, milk jugs, junk mail, etc. to the recycling bin rather than into the compactor. We also compost and have a garbage disposal so old food ends up either of those locations rather than the compactor which minimizes any odors coming from the trash. I am fairly confident even a person that does not recycle or compost could go a month or two before having to take out the trash. Because of how well this unit performs. There is a feature call "Solid Pack" that will keep the ram down when the power button is kicked not raise it until it is kicked a second time. This allows it to more tightly compact the trash and is how we can fit three months worth of trash in a single bag. The other great thing about this compactor is that you can operate it with just your feet so if your hands are full or covered in filth you can still open the trash, throw away the garbage, push it shut with your knee, and start the compactor all without every having to use your hands! If you are on the fence about buying a compactor just go ahead and get this one. You will absolutely love it and never know how you lived without one before!

Yes, I recommend this product

Great product

Submitted by Nina - 4/8/2017

We love the trash compactor. Its nice to just have to carry out the trash once a week:))

Yes, I recommend this product

Replaced a 30+ year old compactor with this compactor.

Submitted by Mindy - 4/3/2017

I had a Whirlpool trash compactor for over 30 years and was sad to see it finally die. I researched and decided on this kitchen aid unit. It is awesome. Works smoother than my other unit and is all stainless steel which is attractive. Is very quiet when it compacts. The only thing negative I could say is that the handle is unnecessary. Everything is operated with your foot. People who don't know the unit tend to grab the handle to try and yank it open possibly causing harm to the unit. It would be more attractive without it too!

Yes, I recommend this product

Can't Live Without the Compactor

Submitted by Ed - 4/2/2017

Replaced the original Kitchen Aid Compactor...lasted 10 years.

Yes, I recommend this product

Love the Built in Option

Submitted by BGibbs - 3/31/2017

I love the look of the built in, it keeps the lines of my cabinet clean! The compactor is quiet, and easy to use, with the addition of the fan and filter, I am so pleased!

Yes, I recommend this product

Great compactor!

Submitted by NV - 3/28/2017

Compactors are pretty simple things, without lots of bells and whistles, but if you have one, you know how convenient they are! This Kitchenaid works quite well and is relatively quiet. The only concern I have is that the starter pedal is at the bottom and is a little bit difficult to reach. Having had a previous Kitchenaid in which the opener pedal at the bottom broke relatively soon after we purchased it, I'm hoping that I won't have the same problem with the starter pedal.

Yes, I recommend this product

Great Product

Submitted by Rich - 3/19/2017

Extremely happy!

Yes, I recommend this product

Great addition to the kitchen

Submitted by GardenLady - 3/18/2017

We purchased a new home and we wanted a trash compactor... We have never had one before. It has changed how you look at trash. It makes life easier and you have less waste. You can go for 3 weeks without changing the bag. It also is a wonderful thing, because you recycle more. We love our new trash compactor and we would recommend it to all our friends and family.

Yes, I recommend this product

It shimmies drastically when using the foot pedal to open it

Submitted by Mindy - 3/14/2017

I just bought this unit, replacing a whirlpool compactor I have had for at least 30+ years. Love the look of it but everytime I open it, it shimmies like the front panel is about to fall off. Looks very unstable. Did I do something wrong installing it? It looks cheap when it barely opens and you have to pull it open after pressing the pedal as it only goes out about 3 inches. Feels unstable as well. Has anyone else had this problem?

No, I do not recommend this product

Good Design

Submitted by Pierre - 3/12/2017

This is our third Kitchenaid compactor and we would not be without one!

Yes, I recommend this product

Looks great and works great

Submitted by Bill - 3/11/2017

Bought this about a month ago and it's been working great

Yes, I recommend this product

Nice addition to my kitchen

Submitted by Theodore Augustine - 3/9/2017

Works well but it is a little bit too noisy

Yes, I recommend this product

poor quality

Submitted by consumer - 3/4/2017

very noisy, door does not fit tight, door moves side to side when closing, quality just not there. i would not recommend this product. i need to send it back.

No, I do not recommend this product

Piece of junk metal!

Submitted by Junkman - 3/2/2017

Hard to open and sounds like a piece of junk metal.

No, I do not recommend this product

Not worth the money

Submitted by Jen - 3/2/2017

I am replacing a old kitchen aid trashcompactor with a new updated one . The old one was vary sturdy and well built , the new one feels flimsy

No, I do not recommend this product

Looks Good Works Great!

Submitted by Big Jim - 2/24/2017

This is the third one of these units in the last 25 years. I can't emagine living without one.

Yes, I recommend this product

Looks great and works well.

Submitted by Steve - 2/23/2017

Best compactor on the Market.

Yes, I recommend this product

Clean and Sleek

Submitted by Don the Toolman - 2/23/2017

Installed last month, very happy with this unit.

Yes, I recommend this product

Great features. Nice looking unit.

Submitted by Ron C. - 2/19/2017

I bought this unit a month ago and couldn't be happier with the performance.

Yes, I recommend this product


Submitted by Kelgar - 2/19/2017

I should of bought this years ago! Happy with everything about the compactor!

Yes, I recommend this product


Submitted by Sharladybug - 2/16/2017

Have for a short time and love it

Yes, I recommend this product

Excellent addition to my kitchen

Submitted by Steph - 2/16/2017

I bought this a month ago and just love the look, goes with my kitchenaide oven,microwave and dishwasher. My old one scraped my wood floor every time I opened and closed it. They were able to use the lifts on the bottom of compactor so it wouldn't drag. Works great and is quite. The fan is a little loud but if don't have to keep it on all the time. You can also add a scented pad behind vent and it makes the bad smells go away.

Yes, I recommend this product

Excellent quite compactor

Submitted by Renee - 2/7/2017

I bought this compactor for my kitchen and I love it. Very quiet operation.

Yes, I recommend this product

great features

Submitted by yvonia - 1/31/2017

Have owned about 3 weeks. Like it.

Yes, I recommend this product

terrible customer service

Submitted by HS - 1/30/2017

This product was defective out of the box. I called KA on the day of installation and they wanted to send a repair person rather than replace. I waited a week for a repair person who was unable to repair. He ordered a part which took 3 weeks to arrive, unfortunately that part didn't fix the problem. A different part was ordered. 2 weeks later the repair guy shows up and the 2nd part won't fix the problem. Now we are 6 weeks and 3 repair visits later. KA has my money but I have nothing. When I call KA customer service, their answer is: we can schedule a repair. I'm having trouble understanding how a 4th repair service will resolve this issue. They have no limit on the time or number of visits it takes to repair a product.

No, I do not recommend this product


Submitted by JC - 1/22/2017


Yes, I recommend this product

Well made compactor

Submitted by forewine - 1/19/2017

Simple, easy to use, quite.

Yes, I recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
About Us

Simplify your trash collecting and recycling efforts with this built-in trash compactor. Selecting the Solid Pack Control allows you to reduce trash volume by up to 80%. Not only will you use fewer bags, but with the odor management system, the trash compactor helps keep your kitchen odor free. The new design includes a fully integrated front panel.

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