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30-Inch 5-Burner Gas Slide-In Convection Range - Stainless Steel

Model # KSGG700ESS

 4.2 out of 5 (323 Reviews)

Available in 2 Color(s)

Regular Price $2,249

Our Price $2,199

After Applicable Rebates

Rebate(s): $50

Our Price

$2,199

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This beautiful gas range produces flawless cooking results thanks to Even-Heat True Convection; the unique bow-tie design and convection fan ensure the inside of the entire oven is heated to, and stays at, the perfect temperature. This range also features a Steam Rack that offers the ability to add additional moisture to the inside of the oven, enhancing cooking results. The oven is 5.8 cu ft., providing a large cooking capacity that's perfect for preparing multiple dishes at once.

Features:

  • 5 Burners (5k, 8k, 9.2k, 15k and 17k) - Provides the perfect range of cooking power from 5,000 to 17,000 BTU, so you can go from a rolling boil to a delicate simmer.
  • EasyConvect Conversion - Takes the guesswork out of convection cooking by converting conventional settings for recipes to convection settings for you.
  • Aqualift® - Cleans your oven in less than an hour without odors and at a temperature below 200°F. This innovative system combines low heat with water to release baked-on spills.
  • Storage Drawer - Adds additional storage space that's perfect for pots, pans and baking sheets.
  • Glass Touch Controls - Offer an intuitive, easy-to-use touch screen experience.
  • Continuous Interlocking Grates - Provide a level cooking surface that lets you easily change burners and move pots and pans across the entire range.
Specifications
Dimensions
Depth Closed Excluding Handles 26-3/8 in
Depth Closed Including Handles 28-7/8 in
Depth With Door Open 90 Degree 48-3/4 in
Height 36.0 in
Width 29-7/8 in
Configuration and Overview
ADA Compliant ADA Height and Operation Compliant
Fuel Type Gas
LP Convertible Yes
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Range Type Slide-in
Size 30 in
UL UL
Appearance
Door Type Metal & Glass
Handle Color Stainless Steel
Handle Material Metal
Handle Type Towel Bar
Oven Details
Automatic Convection Conversion Temperature Adjust Yes
Bake Element Power 18,000 BTU
Broiler Location Top of Oven
Convection Element Power 900
Convection Element Type Single-Fan
Convection Functions Bake, Broil, Roast
Drawer Type Storage Drawer
Hidden Bake Element Yes
Interior Color Grey
Number of Oven Lights 2
Number of Oven Racks 3
Number of Rack Guides 7
Oven Control Type Electronic Touch
Oven Cooking System Convection
Oven Light Type Incandescent
Oven Rack Type Max Capacity, Heavy Duty, Steam Rack
Power On Indicator Light Yes
Cooktop Details
Auto Re-ignition No
Cooktop Element Style Gas Burner
Cooktop Surface Material Porcelain Coated Steel
Grate Details Dishwasher Safe, Matte Finish, Continuous, Cast Iron Grates
Heating Element On Indicator Light No
Hot Surface Indicator Light No
Ignition Type Electronic
Left Front Element-Burner Type Sealed Burner
Left Rear Element-Burner Type Sealed Burner
Number of Cooking Element-Burners 5
Number of Grates 2
Power Outage Compatible No
Electrical
Amps 15
Hz 60
Power Cord Included Yes
Details
Broiler Element Power 13000 BTU

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.2

out of 5 (323 Reviews)

80% of reviewers recommend this product.

Elegant stove

Submitted by Ang the Mom - 4/6/2018

Beautiful range, works as good as it looks!

Yes, I recommend this product

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Noisy Stove

Submitted by Jojo - 10/29/2017

I do not like the stove/micro combo. The vent stays on too long and is too loud. We need to wait until it shuts off before sitting down to eat. The knobs on the stove get very warm when the oven is on because they jut out over the oven door.Then we have to deal with the stove "cooling down" for the next 30 minutes. The caps on the gas jets constantly fall off when being cleaned and the stainless finish is difficult to keep streak free ( I have tried various stainless cleaners).

No, I do not recommend this product

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Great Stove

Submitted by TP - 9/21/2017

Great decision

Yes, I recommend this product

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basic parts not available

Submitted by Keith - 9/18/2017

This model of stove was provided by the builder of our home. We have owned it less than a year and the rubber pads have already started falling of the burner grate. now that we are missing one, the grate teeters and post sit unevenly on it. Normally this would be no big deal as these parts should only cost a few dollars. However, for some reason, they are not available for this model. If you have ever owned a gas grill like this then you know it is not uncommon for these pads to melt or fall out with use so there is really no excuse why there are no replacements available. Other Whirlpool models have replacement part numbers for this item. Why their high end brand and models don't is unacceptable. I was told by the official parts customer service rep that whole ne grate kit would be needed to replace this part at a cost of almost $200. Now I've been waiting forever to warranty the entire burner grate for something I should be able to fix myself in 5 min. A year from now when we loose another one we will not have that option. I suggest you get a different brand as replacement parts for things like these should be available and easy to find for a current product. Who knows what else is unavailable if something wears out on their products.

No, I do not recommend this product

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Looks good and is easy to clean. It is noisy when the oven

Submitted by Sue - 9/8/2017

Still trying all the bells and whistles

Yes, I recommend this product

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LOVE the look and performance!

Submitted by AmyVee - 8/21/2017

Love this stove! Easy to clean, set and move in and out for underneath cleaning.

Yes, I recommend this product

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Great features and safe.

Submitted by Tim the tool man. - 8/18/2017

I bought it several months ago, we have been remodeling the kitchen. Installed a month ago!

Yes, I recommend this product

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Beautiful range

Submitted by Berryman1 - 8/17/2017

Absolutely beautiful range still getting used to the convection oven looking forward to baking a gorgeous Thanksgiving meal for my family and friends

Yes, I recommend this product

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Great

Submitted by GA - 8/17/2017

Fast to boil water

Yes, I recommend this product

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Happy Home

Submitted by Scott - 8/17/2017

Great range at a great price. High end look at a reasonable price. Wish the 5th burner in the center was oval, not a simmer burner, for a griddle.

Yes, I recommend this product

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Looks great!

Submitted by lapierce - 8/17/2017

DANGEROUS!!! The range will release gas if the burner does not ignite.

No, I do not recommend this product

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This is a really Grate Feature

Submitted by Chica - 8/16/2017

I bought this 3 months ago and I'm really satisfied with it, I love it.

Yes, I recommend this product

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Beautiful centerpiece to the kitchen

Submitted by Chris - 8/16/2017

I moved to a new home and although I had a 36' JennAir range in that home had to downsize to the 30" here. I love it just as much and it has 5 burners which was very important The design is sleek and it looks amazing in my kitchen with the matching microwave/fan over it.

Yes, I recommend this product

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The Best Stove

Submitted by Goings - 8/16/2017

This is the best stove I have ever had.Love cooking on it and baking is wonderful,Easy to clean up .Would highly recommend buy this stove

Yes, I recommend this product

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Burners galore

Submitted by Jr - 8/16/2017

I would have rather had one big burner in front and one in back and two small burners in middle or the long burner in middle for griddle my son bought this stove for me so didn't get to choose .havent used the oven yet.

Yes, I recommend this product

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Great features

Submitted by Denise - 8/10/2017

Love the new gas stove

Yes, I recommend this product

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Love!

Submitted by Angie - 8/5/2017

Very easy to use! Love the look too!

Yes, I recommend this product

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30 Inch 5 burner slide in Range

Submitted by jmb - 8/4/2017

I am still adjusting to the range and can't figure out the cooking adjustments between this range and my old which was a convection. I do like the size and the extra burner.

No, I do not recommend this product

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georgeous black stainless range

Submitted by black stainless gas range - 8/2/2017

what did I do without a gas range before? why did i wait so long to get this beautiful product in my kitchen? I love everythign except the heat in my kitchen in the summertime. since this is first time for gas, i am just not used to the kitchen getting warm fast.... but, my food gets ready faster, so i can turn off the heat faster. i do notice the cooling fan runs a little while after turning off the oven, but i dont see anywhere to control this, so i am just glad there is somethign to cool down temperature of the oven walls, etc.. this black stainless steel is georgeous looking and cleans up very easy. I just lift the 2 grates and i dont even have to scrub hard, all the marks from cooking come clean. the knobs are big and easy to read and use. the push button controls for the oven is clear and easy to run. so far so excellent

Yes, I recommend this product

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Terrible Quality Control

Submitted by Martin - 8/2/2017

Fist, it is NOT a slide-In range... it's a freestanding range with front controls. cooktop on a slide in sits on top of the countertop. Also, the big handle on the drawer is stupid... it's just an ankle catcher. BUT, those are aesthetic issues and I should have noticed them, so they're my bad. However, I'm on my second range and it's broken out of the box. (The first was dented and not from shipping/installation... the box was perfect). I plugged in the replacement and couldn't set the time, because the number 6 on the touchpad does not respond. Seriously, do they have any quality checks? (I also had a dented range hood (again the box was perfect) and a refrigerator that's out of square). I'm less than pleased with KitchenAid

No, I do not recommend this product

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poor quality

Submitted by fox - 7/30/2017

When we bought our townhome, we had a choice of Kitchenaid or whirlpool appliances. I am happy with everything but the range. When I found out the ' self cleaning' was aqua lift, I read the reviews and found all negative ones, that no one liked it and there is a pending lawsuit. I tried to get credit so I could get a real self cleaning oven, one where you push a button and it cleans by itself. Unfortunately, I'm stuck with the Kitchenaid range. The enamel on the inside is very thin, and it's already chipped from pulling the grates in and out. I rarely use the oven because I don't want to manually clean it. The oven isn't insulated very well, and when it's turned on the outside door and drawer are extremely hot. I've accidentally turned on the flames when I reached to clean the top of the range. I almost burned my shirt. The grates are very heavy to lift out to clean. I had Kitchenaid wall ovens in my previous house and was very happy with them. I always felt Kitchenaid had the top of the line appliances and extremely disappointed in this range. I would NEVER buy it again. This range is only for people who don't cook.

No, I do not recommend this product

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Money Pit

Submitted by Frustrated cook - 7/28/2017

We purchased this range 2 years ago. It was a problem from the beginning. Within 2 months a keypad error came up and we called for service. When the repair tech came out, the code was no longer displaying and no service could be performed. Just out of our 1 year service warranty, the code appeared again. This time the key pad had to be replaced and we were charged for service tech labor. Now just recently we had another error code for low speed fan. So again we had to pay a service fee and this time, since the limited warranties parts list is SO limited, we had to pay for the replacement part. I am almost $500 into repairs on this range and counting. We also bought a refrigerator when we remodeled and that has been serviced 2x as well. Very disappointed in these products. Would not purchase again.

No, I do not recommend this product

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Looks professional!

Submitted by George M - 7/28/2017

Love this!

Yes, I recommend this product

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Better Cook

Submitted by Sooz - 7/26/2017

After 40+ years of cooking on an electric range, I FINALLY have the gas range of my dreams. By including a convection oven feature, I got more than I bargained for. The bake & broil features have made my meals, according to my husband, better and the recipes haven't changed!

Yes, I recommend this product

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Looks great but problems

Submitted by Zingara87 - 7/25/2017

We bought a model home and moved in 4/25/17. The stove had not been turned on until settlement which was 12/2/16. The range looks like a gourmet model and having 5 burners is good. I haven't had gas in over 20 years, so I am still getting used to cooking with it. However, the knobs can easily be turned on by leaning into them. Also the burners put out SO much heat that the automatic fan on the microwave turns on! (Thank goodness.) The oven was not calibrated properly, so we read the instruction manual and attempted to do it ourselves. The temperature had improved but it is still not correct. We have to adjust our baking times which is a pain since my last oven was perfect!

No, I do not recommend this product

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Control Panel is a Lemon

Submitted by Renee - 7/23/2017

Soon after purchasing this stove the numbers 1, 4 and 7 on the control panel for setting the temperature of the oven failed. Since we bought it soon after it this model was released, we were told parts weren't yet available so we lived with it for a year by turning the breaker off and back on and sometimes the numbers would work, sometimes they wouldn't. Finally we got an error code that the cooling fan wasn't working and service needed to be called. The technician replaced the control panel (it was dented and he ordered a new one, causing me to take time off work for the third time) and cooling fan, showed me that the oven warmed up and numbers on the control panel worked. The very next day we are getting the same error code and the oven won't turn on. I love the look of my appliances but I want them to work. I drive a foreign-made car for the same reason I won't ever buy an American-made appliance again.

No, I do not recommend this product

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Great value

Submitted by Goose - 7/20/2017

Great value for an appliance with a professional grade look

Yes, I recommend this product

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Giant burners!!

Submitted by cdpm - 7/19/2017

Great product! I wish it had a small burner in front!!

Yes, I recommend this product

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superb product

Submitted by Alan B - 7/18/2017

Terrific

Yes, I recommend this product

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Sleek looking range

Submitted by kitchaidgirl - 7/17/2017

Overall great product, only wish the middle burner was a longer burner for skillets, etc. And occasionally the touchpad doesn't respond great.

Yes, I recommend this product

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Gas rangs

Submitted by Kermit - 7/17/2017

We have been using it less than a month and are very pleased with it.

Yes, I recommend this product

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Awesome procuct

Submitted by NY girl - 7/11/2017

I bought it about a month ago and is the best stove I have ever own.

Yes, I recommend this product

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Trim scratches easily/Burners can't be lit when power is out

Submitted by Frustrated - 7/8/2017

My reasons for purchased a dual fuel include having gas burners so I can use them when the power goes out. We asked before we purchased the oven and were told that yes, the burners could be manually lit when the power goes out. Even the instructions for operating the oven say that the burners can be manually lit. However this is a complete and total lie. There is some sort of a lock that prevents the gas from flowing to the burners when there is no power. Another complaint is that the top of the unit is easily scratched by the grates. Plus the "painted on which burner is which" information on the same panel that is easily scratched have disappeared after 2 years. I am disappointed in this unit.

No, I do not recommend this product

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Love the look!

Submitted by Debbie from Pittsburgh - 7/8/2017

Love my new stove that I bought to go in my new Kitchen. My only negative comment is the fact that I lean into the stove and things turn on-if I had small children this would be a concern-I wish the knobs were a bit harder to engage.

Yes, I recommend this product

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Hot hot hot!

Submitted by DennyWayne - 7/3/2017

it is a beautiful appliance that looks amazing slid into out kitchen. the burners put out nice big flames like a gourmet commercial kitchen stove! love it.

Yes, I recommend this product

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avoid kitchenaid

Submitted by shocked - 6/24/2017

Within 24 hours the control panel has failed. Yes , the FIRST 24 hours of ownership You have got to be kidding me. Maybe this is why Samsung and LG are taking your marketshare. So much for buying American - what a piece of american failure.

No, I do not recommend this product

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Defective materials ruined cooktop & warranty doesn't cover

Submitted by CBL - 6/23/2017

I purchased all Kitchenaid products for my kitchen remodel, due to beautiful design, warranty, and quality brand. However, my beautiful new cooktop bubbled around the burners in multiple places after only 1-2 months of light use. I was very disappointed that the one year warranty does not cover DEFECTIVE MATERIALS unless they are reported within 30 days of purchase. So, I have a beautiful new oven with a peeling cooktop that will most likely need to be replaced within a year. I will NEVER purchase a Kitchenaid product again--there are many other brand options that still use quality materials that will last much longer.

No, I do not recommend this product

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Works great! Looks even better!

Submitted by Jackie - 6/21/2017

I bought this to replace a Thermodor that my in-laws took when they sold us their house. This works just as well as the Thermodor! Great product and looks beautiful!

Yes, I recommend this product

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Great Product

Submitted by Marek - 6/11/2017

We've been using this oven over a year a are pretty happy with overall performance. One of the main reason we bought this style was the standard black top that makes so easy to clean, vs. stainless steel that othe manufacturers have in their line up. Very efficient unit, both the oven and top burners.

Yes, I recommend this product

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Great!

Submitted by Sk - 6/8/2017

Beautiful. Easy to use. Cooks wonderfully

Yes, I recommend this product

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great feature

Submitted by betty - 6/4/2017

we bought this two weeks ago and still figuring it out. it is everything i wanted and some extras that are really great. i am looking forward to seeing what the other extra can do.

Yes, I recommend this product

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Lights out - 2months in.

Submitted by jz - 5/20/2017

Certainly a good looking range. Glad when it arrived that the cooktop was black and not stainless. The black is hard enough to keep clean. Stainless cooktop would have been impossible! Not quite certain the temp is calibrated correctly. Need to order an oven thermometer to check. Most baked recipes are taking longer to cook than normal(even with the heat +25deg AND convection going). But my one big complaint is that the oven lights went out inside of 2months since installation. Sorry, but that's just bad craftsmanship. 2months!?!? We bought the extended warranty from the appliance store so I called them and COULD NOT BELIEVE, than even in the first 90days, the lights aren't covered by either their warranty or kitchenaid. "The lights are considered cosmetic". Tell that to my 2yr old who can no longer watch the cookies baking!!! Not Happy.

Yes, I recommend this product

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Looks great

Submitted by Debbie - 5/18/2017

Need to figure out how to adjust low flame

Yes, I recommend this product

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Great stove

Submitted by Becky - 5/16/2017

I'm still learning all the features, but I've been happy with its performance. It's also been easier than I expected to use the convection feature.

Yes, I recommend this product

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Great view through oven door

Submitted by KathyG - 5/10/2017

I bought this about a month ago and I'm so happy I did

Yes, I recommend this product

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toxic chemical fumes

Submitted by Unhappy remodeler - 5/9/2017

This oven will not stop giving off chemical fumes. I've been running it empty for an hour each day, with all my doors and windows open for a full week now, hoping that it will stop off-gassing, but the chemical smells are not getting better. The user guide says: "The health of some birds is extremely sensitive to the fumes given off by the oven. Exposure to the fumes may result in death to certain birds. Always move birds to another closed and well-ventilated room." That bird warning sounds like what KitchenAid is using to make the oven self-cleaning may be polytetrafluoroethylene (PTFE). It's questionable whether humans should breathe PTFE, which is why a lot of cookware manufacturers take pains to note when their nonstick products are PTFE free. Unfortunately, seems like this oven is not PTFE free. Really regret this purchase.

No, I do not recommend this product

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Incredibly Powerful Piece of Cooking Power

Submitted by Snackman - 5/4/2017

I use this to cook 3 michelin star meals on Saturday night for Paul and my sister Apricot. Fully heats up and cooks food.

Yes, I recommend this product

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Great Burner Locations, oven size; Unreliable cooling fan

Submitted by DMM - 5/4/2017

Love the burner locations and LOVE the extra room inside. In a year, I had service out three times. It makes me feel like I purchased a lemon. I question if the money for new range was worth it. I question the overall quality of the product when there were issues - one of them dangerous however it may have been an error in installation (to be fair). Love the burner locations and the heat variability. Great burner control. I might pay more for a more heavy duty/reliable range in the future. Time will tell at the three year mark.

No, I do not recommend this product

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Excellent Stove/Oven

Submitted by Doctor Bob - 5/1/2017

This is my first gas stove and oven. I am very happy with the performance and quality this far. There are a lot of features to cook. I have not tried the steam clean feature yet. But I am anxious to see how well it does. The only issue is cleaning the stove. There are a lot of different parts with different textures so you have to use different cleaning products to get rid of grease on different areas of the stove.

Yes, I recommend this product

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Love!

Submitted by Jzbaker - 4/30/2017

I have had my stove for almost one month and I love it.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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This beautiful gas range produces flawless cooking results thanks to Even-Heat True Convection; the unique bow-tie design and convection fan ensure the inside of the entire oven is heated to, and stays at, the perfect temperature. This range also features a Steam Rack that offers the ability to add additional moisture to the inside of the oven, enhancing cooking results. The oven is 5.8 cu ft., providing a large cooking capacity that's perfect for preparing multiple dishes at once. [More About Us]

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