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KitchenAid Logo

22.7 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water - Monochromatic Stainless Steel

Model # KRSC503ESS

 3.9 out of 5 (199 Reviews)

Available in 2 Color(s)

Regular Price $3,099

Our Price $2,699

After Applicable Rebates

Our Price

$2,699

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

The sleek design of this 22.7 cu ft. side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion.

Features:

  • Professionally-Inspired Design - Combines a bold blend of professionally-inspired styling with sleek touches for the home. This beautiful side-by-side refrigeration unit features Satin Textured Handles and the KitchenAid® Badge, a symbol of uncompromised quality.
  • LED Lighting - Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.
  • Adjustable Spill Resistant Shelves - Prevents messes from spilling over into other parts of the refrigerator. In place of a lip that can trap foods, the shelf edges are nano-etched with a finely texture surface that contains spills and lets you use the whole shelf from edge-to-edge.
  • Exterior and Ice and Water Dispenser - Provides freshly filtered, great tasting water and ice that can be conveniently found right in the refrigerator door.
  • Clear Door Bins with Metallic Accents - Allow you to see labels right through the bins, helping you keep condiments and other items organized. Each bin is removable, making it easy to pull out, chop up and store an amazingly fresh produce, and simply slide back into the fridge.
  • Measured Water Fill - Displays and automatically dispenses water in ounces, cups, or liters. It can be programmed to pour a measured amount, helping make food prep easier. It can even be set up to fill essential items on a daily basis like a coffee pot or a water bottle.
Specifications
Dimensions
Cabinet Width 35-1/2 in
Cutout Depth 24-3/8 in
Cutout Width 36.0 in
Depth 30.0 in
Depth Closed Excluding Handles 27-1/2 in
Depth Closed Including Handles 30.0 in
Depth Excluding Doors 24-3/16 in
Depth With Door Open 90 Degree 45-7/8 in
Freezer Volume 9.00 cu. ft.
Height 71-1/4 in
Height To Top Of Cabinet 71.0 in
Height To Top Of Door Hinge 71-1/4 in
Refrigerator Volume 13.65 cu. ft.
Width 35-3/4 in
Configuration and Overview
ADA Compliant Yes
CEE Tier Not Rated
Counter Depth Yes
Number of Doors 2
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Cabinet Finish Smooth
Door Finish Smooth
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Reversible Door No
Controls
Air Filter Indicator/Reset No
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Sabbath Mode Yes
Filter Details
Fresh Flow Air Filter No
Produce Preserver Yes
Water Filter Indicator/Reset No
Water Filter Location Interior
Water Filter Part Number EDR1RXD1
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 1 Full-Width
Lighting LED
Non Climate Control Drawers 1 Full Width
Number of Interior Shelves 4
Pantry Drawer No
Supplementary Containers No
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 4
Dispenser Details
Dispenser Options Filtered Water, Measured/Metered Fill, Control/Child Lock, Night Light
Dispenser Type Exterior Ice and Water
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer Door
Certifications
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15 or 20
Hz 60
Volts 115
Compatibility
Connectivity No
Works With No
Description
Type of Refrigerator Side-by-Side
Configuration
Installation Configuration Freestanding

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

3.9

out of 5 (199 Reviews)

75% of reviewers recommend this product.

Great Fridge

Submitted by Indy Kitchen - 2/28/2018

This is a great fridge. I was looking for a premium stainless fridge that had some door controls but I have no interest in a TV WiFi-connected IP camera fridge. So far it has been great. No problems with the ice maker and the water filter is really easy to replace. The vegetable crisper and fridge freshener filters work well but are a bit pricey. I previously had a stainless French door with bottom pullout fridge from GE in previous home and I like this one much better.

Yes, I recommend this product

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Door opens too wide

Submitted by Michelle - 9/27/2017

Bought this refrigerator a year ago and like everything about it - counter depth, ice/water through the door, lots of space - except that the refrigerator door opens too wide (165 degrees?) and hits the counter. There does not seem to be a hinge adjustment and while the family has been trained to account for this defect, whenever we have guests over, they bang the counters.

No, I do not recommend this product

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Good fridge but HORRIBLE cheap plastic base

Submitted by Al - 9/15/2017

The fridge is very nice,except that Kitchen Aid completely cheaped out on the bottom. There should be stainless steel instead of the cheap plastic .It looks absolutely terrible.If you are going for a professional look,I would have to pass on this fridge,despite it being a nice fridge

No, I do not recommend this product

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Love this side by side!

Submitted by Deb - 9/14/2017

I have always loved Kitchenaid and this is no exception.

Yes, I recommend this product

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Very nice features and efficient capacity.

Submitted by The Woodlands Guy - 9/13/2017

Love the refrigerator and features. However, the water fill cycle for the ice maker is extremely loud. Technician was sent out, but said that's just the way it is. If so, this is a serious design deficiency.

Yes, I recommend this product

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sleek and does the job!

Submitted by Becca - 9/8/2017

Bought the side by side refrigerator as I do not love the pull out freezer ... so glad I went with this style! Plenty of room to store frozen foods, and I love the ice and water feature in the front door. I like the option of the measured pour as well. The fridge has a ton of shelves and drawers, and I love the ability to move everything around depending on how I want to organize. The only thing I wish is that KitchenAid would put a finger print proof on the outside, so I don't have to see the little marks, but nothing that some cleaner can't fix.

Yes, I recommend this product

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Disappointed

Submitted by Mok98 - 9/7/2017

Selected this because it was similar to my black one at former home. Stainless is impossible to keep looking good. Moisture constantly running down between and on door. Ice maker is too small. Not enough shelves on frig door. Tray under water and ice is design mess. Would not recommend, keep shopping.

No, I do not recommend this product

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Happy

Submitted by Rennie - 8/31/2017

Happy with purchase. Not 5 stars due to vegetable drawers somewhat below my expectations-they don't slide in/out evenly/smoothly.

Yes, I recommend this product

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Lots of space, it holds more than i anticipated

Submitted by Suzette - 8/30/2017

The refrigerator was a part of my new home purchase provided by my builder, it matches all of the other kitchen appliances.

Yes, I recommend this product

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Sleek and beautiful

Submitted by Virginia - 8/30/2017

I bought the refrigerator one month ago and I love the fact that it is cold, colder than the last one. The food stays colder and fresher than the old refrigerator. The new technology is really nice!

Yes, I recommend this product

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Fantastic use of space. Interior drawers and lighting best

Submitted by Bob - 8/30/2017

Our old refrigerator was 18 years old and died. New size refrigerators wouldn't fit space. We investigated and chose this one. Ice maker is vertical in the door. Superb innovation. Freezer shelves are glass with two drawers at the bottom. So happy with refrigerator we bought new Kitchenaid dishwasher and 5 burner cooktop. These appliances are top of the line as far as we are concerned. Next will be the convection oven and microwave. Thanks Kitchenaid!!

Yes, I recommend this product

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Fits our kitchen perfect.

Submitted by Lucky chuck - 8/30/2017

We had our fridge for a month now and is working just fine. We moved into a new home and there was a full size fridge in place and sticking out too far, that's why we got the counter depth, it fits perfect next to the oven. We bought all four Kitchen Aid appliances and so far so good.

Yes, I recommend this product

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Bright & cheery interior!

Submitted by jimbev - 8/24/2017

We were planning to get the French door design, but glad the salesman suggested the side by side. Being a counter depth model, the side by side has more space in the freezer & items are easily obtained. Love how visible everything is with the see through bins.

Yes, I recommend this product

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looks great in my kitchen

Submitted by sue - 8/22/2017

I had to have a side by side due to space restrictions. The refrigerator is fine. I just miss the space my old side by side had. Not used to the shallow depth. the ice make is also noisy and spits ice all over the place. Whats up with that?

Yes, I recommend this product

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Horrible product

Submitted by Tro - 8/18/2017

I have had this refrigerator for less than 3 years and it has broken 4 times already. Had to replace the main control board twice and looks like it may be a third time. It develops heavy duty frost in the refrigerator portion due to trying to keep temp in the freezer either a sensor dies or its something else. Have spent over $2k for repairs and it breaks shortly after the warranty expires. This is a piece of junk. Never by Kitchenaid again. Bought it because I had the oven and micro next to it. Horrible experience!!!!!!!

No, I do not recommend this product

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Great fridge

Submitted by Chrissy - 8/17/2017

Great fridge. Beautiful lighting. Plenty of space. Wish fingerprints didn't show. Ice maker is loud and when it's crushed It tends to go all over the place.

Yes, I recommend this product

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Like it very much

Submitted by Bigandgigi - 8/16/2017

This is my first counter depth fridge and my first side by side. I had another brand with French doors and freezer on the bottom that begins with L. The freezer on the bottom was awful for us. I hated digging around in that cold, low bin, and the ice maker in the fridge door was constantly a problem. Refrigerated items froze, too. This one looks nice in my new kitchen and for just two people the fridge is big enough. The ice maker has worked well and I like the side by side much better. It also keeps frozen items really frozen and nothing in the refrigerator has frozen.

Yes, I recommend this product

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Beautiful and sleek

Submitted by WP - 8/16/2017

Beautiful, slim, and great space. Would definately recommend.

Yes, I recommend this product

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Greatest refrigerator that I have every owned!

Submitted by Joann - 8/16/2017

Very efficient - lots of pockets on door of both refrigerator and freezer. Ice cube maker is in the door and not taking up a whole shelf space.

Yes, I recommend this product

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Nice Looking

Submitted by Rick - 8/15/2017

The refrigerator is very nice looking and seems to do its job. A couple of items I am disappointed in are: The refrigerator door opened to wide and bumped into our new oven/micro (Kitchen Aid, also new) next to it. When it bumped into it, it caused a small dent in the new refrigerator. I spoke with the dealer and there was no solution offered by Kitchen Aid or the dealer, which was very disappointing! I had to put a couple of clips on the hinge-post to stop the door from opening to much, this seems to be working well now. The compartments that are made of plastic seem sort of flimsy. It also seem that the fan or the motor run almost constantly. It is not very loud, but you can hear it. I do like that there is a filter available for the water. Hopefully, it is not difficult to change.

Yes, I recommend this product

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Modern and Functional

Submitted by Kdfran - 8/4/2017

Sleek, great electronic functionality.

Yes, I recommend this product

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Gorgeous!

Submitted by Naz - 7/24/2017

I Love my refrigerator! It's an absolute focus points in my kitchen. Extremely roomie. It also has extra features I keep your veggies and fruits last longer

Yes, I recommend this product

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http://www.kitchenaid.com/

Submitted by James - 7/17/2017

Great KitchenAid refrigerator this is my second one I had the first one for 11 years with no problems no repairs. I have had this one for 8 months and have had two repair calls but technischen couldn't find the problem so I have to hope that it doesn't happen again

Yes, I recommend this product

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Well designed

Submitted by Gg - 7/12/2017

I bough this as a replacement for one that could not be repaired.

Yes, I recommend this product

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Gorgeous refrigerator

Submitted by Gayle - 7/12/2017

This is a magnificent refrigerator. It looks gorgeous, easy to use and adds so much to my new kitchen. I especially love the exterior ice maker and water system. The counter depth adds a professional touch and custom profile. By far, this is the best refrigerator I have ever had and would rate it superior to any other in the appliance industry.

Yes, I recommend this product

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The perfect refrigerator for our kitchen.

Submitted by The Lone Ranger - 7/11/2017

We are so happy with our refrigerator. Works like a charm

Yes, I recommend this product

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fine

Submitted by none - 7/11/2017

The refrigerator is nice looking and easy to use

Yes, I recommend this product

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Great Space

Submitted by Kburg - 7/7/2017

You get a lot of space in this refrigerator! I love the wine rack and the ice maker in the door with easy access to the ice. The icemaker water flow is very loud so we aware of this.

Yes, I recommend this product

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Great storage in door. Ease of retrieving ice.

Submitted by D - 6/29/2017

Have only had my side by side for one month. Everything works great!!!

Yes, I recommend this product

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Looks Great!

Submitted by Jolizbrown - 6/16/2017

I purchased the dishwasher, wall oven/microwave combo, cook top, and refrigerator. The kitchen looks amazing and so high class. I love these items.

Yes, I recommend this product

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Looks good

Submitted by None - 6/15/2017

Very good

Yes, I recommend this product

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Not a happy customer

Submitted by Tink - 6/13/2017

The doors don't line up; they line up fine up and down, we followed the instructions, but the fridge door sticks out just a little more than the freezer door. I was told that this is how it is and they cannot fix it. Don't like that I cannot change the shelf heights OMG the ice maker is sooooo loud it would wake my family up if I used it at night...what the heck happened there did notice that my vegs stay fresher longer so that is nice I wish I would have known about getting a no-smug fridge, first time buying stainless steel so that concept was new to me

No, I do not recommend this product

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awesome

Submitted by TT - 6/11/2017

super happy

Yes, I recommend this product

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Great refrigerator

Submitted by Tom - 6/6/2017

Excellent refrigerator. Wish the water would come out colder

Yes, I recommend this product

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Great Fridge

Submitted by EFREN - 6/6/2017

LOVE THIS FRIDGE

Yes, I recommend this product

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Great Size and Features

Submitted by Melissa Berard Harrison - 6/4/2017

We buy that's refrigerator as part of our new construction home. We have been very happy with it. It has some great features wonderful size those for fridge raider and side-by-side freezer. Easy to access all products inside. I do wish it had a Nother shelf on the door.

Yes, I recommend this product

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Never thought I would love a refrigerator !! I love it !!!

Submitted by N/A - 5/22/2017

I wasn't excited about having to replace my side by side Subzero and wouldn't have replaced it if my old one could have been fixed. I'm so excited with my Kitchenaid selection. Everything has a place inside it and it stays organized and neat. Also fruits and veggies seem to stay fresh longer. I'm now very happy that I was forced to buy a new one and happy that I chose the Kitchenaid Side By Side.

Yes, I recommend this product

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Perfect

Submitted by Sharon - 5/9/2017

At first I thought there seemed to be too much plastic inside, but once I started using it I loved everything about it. Once there is food in it, that is what you see -- the food! I love the textured handles, no fingerprints show. Icemaker works perfectly. And the water has a readout to show how many ounces, no need for a measuring glass when following a recipe.

Yes, I recommend this product

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Love it

Submitted by Esther Heath - 5/4/2017

Wonderful

Yes, I recommend this product

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Unacceptable

Submitted by Jimbones - 5/3/2017

The current refrigerator is a replacement for the prior like model; the first one had so many problems (eroding surface on ice/water dispenser, sudden loss of motor power in absence of any loss of house power, icemaker failure, and a second ice/water tray erosion within 3 weeks of replacement). Now, the "new" refrigerator has developed a high-pitched whine in the compressor motor that is so loud it can be heard all over the house. This is totally unacceptable.

No, I do not recommend this product

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Great Product

Submitted by Andy Ly - 5/3/2017

I am very happy with these.

Yes, I recommend this product

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LOVE IT!

Submitted by Mimi Mc - 5/2/2017

We bought this for a new house a little over a month ago. I wasn't sure about liking the counter-depth fridge at first but it fits my space perfectly. And now that i've gotten used to putting things in different spaces than I was used to, I am SO GLAD I bought this one. I don't know how many times I've told my husband how much I love all my new KitchenAid appliances - gas cooktop, microwave/oven combo, dishwasher and fridge.

Yes, I recommend this product

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Poor Performance

Submitted by Hank - 4/24/2017

We have had continuous problems over the past 5 months that we have had this counter-depth side-by-side fridge/freezer (model KRSC503ESS). After about 2 months the appliance started making terrible noises. We had noticed that the freezer had been going through freeze thaw cycles to the extent that some of out food is completely thawed or hard as a rock. Other times the items on the top shelves of the freezer were soft and squishy and those on the bottom shelves were solidly frozen. On the refrigerator side of the appliance, ice formed behind the bottom drawers such that we were unable to open the drawers. Meanwhile, like the freezer, the items on the top shelves were barely colder than room temperature. We called a technician who came out to repair the appliance, who seemingly did so. He indicated that there was a sensor in the middle, right hand side of the fridge that needed to be un-blocked. So we re-arranged the shelving and have left that sensor with a wide berth. Since then we have continued to have temperature problems with items on the top shelves still at near room temperature (have had to throw out a lot of food), and ice forming behind the bottom drawers. I have had to remove ice behind those drawers twice now. And have since experimented by removing a bottom drawer completely in hopes that temperature balance/circulation would improve. We will either need to have a repair person come and service the unit every couple of months for the life of the product or hope that KitchenAid will replace the unit entirely with something that does work or reimburse us the cost of the appliance.

No, I do not recommend this product

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Outstanding in every way!

Submitted by Bill's SS - 4/23/2017

Have had the unit for 2 weeks and it is perfect!

Yes, I recommend this product

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My FAVORITE Refridgerator EVER!!!! I LOVE IT!!!!!

Submitted by Ann - 4/21/2017

I looked and looked and looked for a new fridge prior to discovering this wonderful fridge!!! We moved into a new home and negotiated for their fridge to be included with our purchase. I didn't realize it at the time, but I HATED the fridge once I attempted to use it!! It was a counter depth fridge and it had NO ROOM!!! After searching, I had another fridge delivered and I hated it too!! It just didn't hold enough food for my needs!! I had never even heard of a counter depth fridge prior to moving into our new home. It might have been a deal killer had I understood that I was losing so much fridge and freezer space!!! This KitchenAid model saved the day and my marriage...LOL!! My hubby was tired of looking at fridges and tired of listening to me complaining!! I am so very WOWED with this fridge!!! It holds AS MUCH as my old full sized fridge and freezer!!! The freezer storage is HUGE!!! I don't know how they did it, but they did it, and I could not be happier with this purchase!!! I LOVE EVERYTHING about this fridge and I HIGHLY recommend it to anyone who wants a counter depth fridge that has enough room to hold food for an entire family!!! If I could give it 100 stars, I would do so!!!

Yes, I recommend this product

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We love it

Submitted by LZJ - 4/21/2017

Sturdy,good looking,works great, perfect fit.

Yes, I recommend this product

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Ice maker is slow and doors aren't aligned

Submitted by Very Particular Buyer - 4/20/2017

Door is not aligned and ice maker is way slow. Drawers are lightweight and don't close smoothly. We like the water dispenser and having ice without opening the door; also like the interior design of both sides. Very attractive exterior. Keeps food very cold; milk lasts longer. Like the crisper drawer for veggies - great.

Yes, I recommend this product

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Big Suprise

Submitted by Riggs - 4/16/2017

Since our household has downsized we ended up buying this model and we're glad we did......

Yes, I recommend this product

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Love it!

Submitted by Lafed - 4/13/2017

Just received a week ago, ice maker a bit on the noisy side when filling up, otherwise, love it!

Yes, I recommend this product

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Side by side Refrigerator

Submitted by Pat - 4/13/2017

I bought this a little over a month ago I love the Refrigerator and it looks beautiful

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

The sleek design of this 22.7 cu ft. side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion. [More About Us]

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