Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 610-933-2900 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Watch This Price
KitchenAid Logo

22 Cu. Ft. 33-Inch Width Standard Depth French Door Refrigerator with Interior Dispense - Stainless Steel

Model # KRFF302ESS

 4.3 out of 5 (447 Reviews)

Available in 3 Color(s)

Regular Price $2,199

Our Price $2,099

After Applicable Rebates

Our Price


Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Payment Methods:

One of the appealing features of this 22 cubic foot refrigerator is a slide-away split shelf that allows the front of the shelf to retract to accommodate tall items. It also has the ExtendFresh Temperature Management System and Produce Preserver to help maintain the taste and texture of your freshest food.


  • ExtendFresh Temperature Management System
  • Interior Water Dispenser
  • Professionally-Inspired Design
  • Produce Preserver
  • FreshChill Temperature-Controlled Full-Width Pantry
  • Humidity-Controlled Crispers
  • Slide-Away Split Shelf
  • Automatic Ice Maker
  • LED Lighting
  • Max Cool
  • ENERGY STAR® Qualified
  • Metallic Accents on Shelf Trim
  • Metal Wine Rack
Configuration and Overview
Refrigerator Type French Door
Freezer Capacity 6.45
Refrigerator Capacity 15.66
Energy Star® Qualified ENERGY STAR® Qualified
ADA Compliant No
CEE Tier Tier I
Height 70 1/8
Depth 34 1/2
Width 32 7/8
Cutout Height 69
Cutout Width 33
Height To Top Of Cabinet 68 7/8
Depth With Door Open 90 Degree 47 1/8
Depth Excluding Doors 28 1/8
Depth Closed Excluding Handles 32
Width with Doors Closed 32 7/8
Freezer Capacity 6.45
Refrigerator Capacity 15.66
Number of Interior Shelves 5
Spill-Proof Glass Shelves 1 Fixed Full Width, 1 Tuck Shelf, 3 Adjustable Half Width
Humidity-Controlled Drawers 2 Half-Width
Temperature-Controlled Drawers 1 Full Width
Non Climate-Control Drawers No
Door Bins 1 Dairy, 2 Fixed Full-Width Gallon, 3 Adjustable Full-Width
Freezer Features
Number of Shelves 0
Interior Shelves No
Freezer Drawer-Basket 1 Full Width Lower Wire, 1 Full Width Upper Wire
Door Bins No
Light LED
Filtration and Dispensing
Dispenser Type Interior Water Only
Dispenser Options Filtered Water
Ice Maker Factory Installed
Door Style Contour
Reversible Door No
LCD Touch Screen No

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2018
  • Must be postmarked by: 4/30/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 4/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (447 Reviews)

89% of reviewers recommend this product.


Submitted by pat - 10/6/2017

Not sure I like the water dispenser inside the fridge don't like opening both doors to get the meat dispenser drawer open

Yes, I recommend this product

Good Frigge

Submitted by Tony - 9/25/2017

Makes noise

Yes, I recommend this product

Great refrigerator

Submitted by Ann - 9/20/2017

So far so good!

Yes, I recommend this product

Very nice refrigerator. For the price !!

Submitted by GP - 9/17/2017

A little noisy, but overall we love it!!!

Yes, I recommend this product

Great temperature control and style

Submitted by Friggie - 9/16/2017

We love our new refrigerator. I would have given it a 5 star rating but the crisper drawers Do not have a good enough stopper on them And if you are in a hurry you can end up pulling the drawers all the way out. Other than that I love this appliance. Love the cold water dispenser bring inside the fridge rather than being on the outside

Yes, I recommend this product


Submitted by Doc - 9/15/2017

So far all is well...a very nice high quality unit for the price.

Yes, I recommend this product

Perfect fit for a small space. Beautiful design.

Submitted by Mazda Woman - 9/14/2017

Needed to fit a refrigerator into a smaller space. Did extensive research on all the French Door refrigerators and found that the Kitchenaid offered the most advantages for the money. The doors open out of the way and I am able to open each door independently of the others. While the interior water dispenser is slightly awkward to use, the flow of water is greatly increased from my previous water dispenser and it seems to offer me more interior room. So far, I am impressed.

Yes, I recommend this product

Great refrigerator!

Submitted by Erin - 9/14/2017

We love our new refrigerator! I wasn't sure about not having water and ice on the outside but I love that it gives us extra space and I feel like it has less potential to get dirty. Also my toddlers can't get to it as easily. Very happy with this purchase!

Yes, I recommend this product

Love It

Submitted by Jimmy - 9/11/2017

This is my first Kitchenaid appliance and I am completely happy with it.

Yes, I recommend this product

Love the looks! Works great!

Submitted by Beila - 9/8/2017

Love the black stainless! Fridge works great. Love the slide out drawer for meat etc!

Yes, I recommend this product

Great features and sharp looking

Submitted by Barb the barber - 9/8/2017

I'm thrilled with this refridge, sharp looking and just so nice

Yes, I recommend this product


Submitted by This guy - 9/8/2017

I've had this for three weeks and absolutely love it.

Yes, I recommend this product

Love it!

Submitted by Refrigerator Perry - 9/8/2017

Bought to replace a fridge that was on its last breathe.

Yes, I recommend this product

Not As Spacious As It Could Be

Submitted by Ra - 9/6/2017

We were quite limited in our choice of refrigerator manufacturer because of our previous Kitchenaid having been built in to our cabinets. However, these are not made to last and have too many tech components which are not replaceable when they konk out as they become obsolete. Also, the engineering of space limits the usage of space; i.e., the lighting housing and the water (which we do not use) infringe on the height and width available on the shelves. I will take a plain old refrigerator with no gizmos anyway, but you can barely find them anymore.

No, I do not recommend this product

Beautiful but not too sturdy

Submitted by Leslie - 9/2/2017

Sadly, this "new" fridge is less sturdy thany old one. They keep making the parts cheaper and the plastic is flimsy. The long pull drawer cover keeps popping off since day 1. The freezer feels like it will break if I pull the drawer out too quickly. Just doesn't feel well made. Also makes a very loud sound every so often, probably reloading water for ice, but really loud.

Yes, I recommend this product

I just love my new kitchenaid dishwasher

Submitted by Jan - 8/31/2017

I bought my new refrigerator August 18 and just love all the features it has. I am very satisfied that I chose kitchenaid

Yes, I recommend this product

very roomy----LOVE everything about it!

Submitted by vinni - 8/31/2017

We've had it for a few weeks and thought we wouldn't like the bottom freezer. Turns out, we have more room than our old LARGER freezer (side by side). Also love the compartments it has. It's so convenient as well. All the shelves can be moved as needed and the french doors give soooo much more room for food. We FOR sure would but it again. More features that you could imagine. Of course we are Kitchen Aid lovers as all our appliances are Kitchen Aid. They just are reliable.

Yes, I recommend this product

sleek look

Submitted by beadedgiraffe - 8/30/2017

This refrigerator has a very sleek look and has a big capacity inside. The inside water filter is a plus, even if it dispenses the water a little slowly. The freezer has 2 compartments, one over the other, which silde conveniently. The ice maker is very efficient and allows plenty of room for storage besides.

Yes, I recommend this product

Great refidgerater

Submitted by CJ Guy - 8/20/2017

I've had this refidgerater for a month and it works flawless so far. It keeps everything at a constant and accurate temp. Very quiet running as well.

Yes, I recommend this product

Awesome refrigerator

Submitted by Chief Dan - 8/20/2017

This is a very good fridge with a ton of room!! It is very quiet and the freezer makes a ton of ice.

Yes, I recommend this product

User friendly

Submitted by Oldie - 8/19/2017

Glad I replaced my old refrigerator. This one is quiet running. Also there is more useable space even though cubic wise is the same size as my old one . Hope it lasts as long as my old one without any problems.

Yes, I recommend this product

solid product

Submitted by jimmie - 8/17/2017

product is 5 weeks old. Goods great and easy to access all compartments. Provides clear cool water from inside the refrigerator thus the inside doors have more shelf space.

Yes, I recommend this product

Great features

Submitted by Denise3k - 8/17/2017

I bought this for the new home we purchased and fell in love with the features of the internal water dispenser besides the bottom pull-out tray.

Yes, I recommend this product

Great Looks and Features

Submitted by Pistola - 8/17/2017

we bought this refrigerator Three weeks ago and feel this is a well made and good looking refrigerator. The water in the cabin vs the door adds a level of ingenuity not found in others. We like the three bottle wine rack in the fridge. Again, not found in other makes.

Yes, I recommend this product

Nice but could have many improvements

Submitted by Hmiedema - 8/16/2017

Got this a little over a month ago. We go through a lot of milk. More then 4 gallons a week with the kids. Along with the door, I put them on the top shelf for height purposes. The lighting unit in the fridge on the top really gets in the way along with the water filter. Lots of condensation between the doors. Having to use the humidity control often. Don't like that it isn't easy to open either door. It works best if you open the right door first and shut it last.

Yes, I recommend this product

5 refrigerators came dented!

Submitted by Ann - 8/14/2017

I started shopping for KitchenAid appliances-2 ovens, refrigerator, and dishwasher, May 1. 2 dishwashers and 5(!!!!!) refrigerators came dented. I worked with 4 appliance stores. Finally on Aug. 2, the 5th dented refrigerator came, and I accepted it with a discount because there was no guarantee that the next 5 wouldn't come dented, and it would take another 3 months! I did not want dented appliances. I paid full price. I was tied to the KitchenAid frig because of the size of my opening. I wanted the handles to match, and the reviews for the dishwasher were excellent, so I got all 4 appliances from KitchenAi. It took way too long, and shouldn't have! It was a frustrating, ridiculous experience.

No, I do not recommend this product

Beautiful appliance

Submitted by Bubbles - 8/8/2017

This French door refrigerator is amazing! It has plenty of room and it just looks great in our kitchen. We like the cold water tap inside the door instead of being on the outside. So far we couldn't be happier with this product.

Yes, I recommend this product

I absolutely love my slimmer little French! Thank You K.A.

Submitted by Cheri - 8/2/2017

I love how it' is slimmer in size, it looks & flows nicely with the cabinets Many compartments & very spacious . Also if you are on a diet , this little French can help you out by activating an alarm if you try and open it.. I'm sure that's not the real reason why Kitchen Aid designed it that away, however it works for me . Great product .

Yes, I recommend this product

Great for restricted spaces

Submitted by Steph - 7/31/2017

I purchased this 2 weeks ago and I'm very satisfied it fits perfectly in a very tight area if you're limited to the size of a 33 inch opening this is ideal. Very spacious and love it much better than a side by side.

Yes, I recommend this product


Submitted by Kitchen girl - 7/30/2017

I absolutely love this refrigerator. Plenty of room in it and the freezer as well.

Yes, I recommend this product

good features

Submitted by M - 7/23/2017

We are satisfied.

Yes, I recommend this product

Love it!

Submitted by Vinnie - 7/21/2017

We've had the unit a week now and we really like the way it lights up and you can see everything. We had a top freezer before and didn't realize how much better the bottom freezer is. The things you go for the most are now at eye level.

Yes, I recommend this product

Sleek design with lots of compartments

Submitted by Deanna Allen - 7/17/2017

I'm very happy with the quality: clean, sleek design, useful compartments and sturdy construction.

Yes, I recommend this product

deli drawer doesn't fit

Submitted by RG - 7/17/2017

I bought this 2 weeks ago and after it was delivered, I was putting away my food, and when I opened the deli drawer the top came off in my hands. I called the service department and someone came out. He said he has seen this a few times and ordered an entirely new drawer and brackets. When he came back and opened the box the cover was cracked. The new parts didn't fit either. If you read the reviews for this refrigerator you can see that this is a common complaint. Maybe someone should look into this problem and come up with a much needed fix. I am not happy with Kitchenaide and would never buy another appliance made by you.

No, I do not recommend this product

excellent product

Submitted by jack - 7/13/2017

great fridge had a ge prior was terrible the doors wept and water dripped on the floor ge fixed it xxxx ie never was fixed threw it away this K A looks great works great no weeping of water plenty on storage buy one you will like it

Yes, I recommend this product

NIce Fridge

Submitted by PenguinsFan - 7/6/2017

Nice fridge with good freezer space given the size is smaller than a normal fridge. I like the clean lines and not having the water and ice dispenser on the door. However, the water does drip from the dispenser occasionally so keep a kitchen towel handy. I think the quality of the product is important. In a previous home, I had all Kitchen Aid appliances and that is why I bought this fridge.

Yes, I recommend this product

I love that freezer at bottom, because I am short

Submitted by Marcy - 6/30/2017

So far I have been very pleased with it. I also have Kitchen Aid dishwasher and love it too.

Yes, I recommend this product


Submitted by Giant Fan - 6/26/2017

The appliance store was very helpful. It is hard to give a review on an appliance that I have had just over 1 week but so far so good. It might be a bit louder when running than I am accustomed to from previous refrigerators.

Yes, I recommend this product

Drawer problems

Submitted by CarlaLee - 6/26/2017

Out of the 3 new appliances I bought last Nov. this once is the worst. I had more room in my 29 year old Frigidaire then I do with this one. Also the produce drawers fly out and have already fallen on the pull out drawer and broke it. Should have examined this closer before I bought it. It has a lot of bells and whistles but no room. Also, it freezes things on top shelf if pushed back too far and if they are pushed back too far they far down into the back never to be seen again. I know its normal to run alot but this is ridiculous.

No, I do not recommend this product

Great Fridge

Submitted by Andy the Produce Guy - 6/26/2017

We bought this unit a few weeks ago and it is great. Plenty of room, very bright and easy to see inside. The freezer has plenty of space also.

Yes, I recommend this product

love the water dispense inside the ref.

Submitted by big Daddy - 6/26/2017

Bought this 3 weeksa ago and love ir

Yes, I recommend this product

Pantry drawer lid falls off

Submitted by Jeff - 6/23/2017

I was excited when this beautiful refrigerator with great features entered my kitchen. That excitement quickly diminished when I realized the full width pantry drawer lid falls off the hinges every time the pantry drawer is pulled out. Kitchen Aid sent out replacement parts and after I spent an hour or so swapping those out, I realized they were exactly the same as the faulty originals. 3rd call to KitchenAid customer service resulted in planned service call. Whirlpool's solution is to add spacers (plastic washers) between drawer and inside wall of refrigerator. This was completely unacceptable to me and I was shocked to learn this is the approved Whirlpool solution. This is a known and common problem, I dont understand why it hasn't been addressed! Absolutely unsatisfied with this product. Only reason I gave it 3 stars is because it looks nice and actually keeps food cold.

No, I do not recommend this product

If you love ice.....may not be the one for you

Submitted by Vicky - 6/22/2017

Had this model for about a month......We really like it and it fits within the small corner space area. Our favorite thing is the lighting....really nice. Our two complaints are the deli drawer does not fit well. It comes off very easy and seems to be too small for the pegs it sits on. The second complaint is ice.....It makes very small slices of ice that melt quickly and can't keep up with our demand. Not something I thought about when I purchased.

Yes, I recommend this product

Great features, great design

Submitted by Angela - 6/21/2017

I purchased this a month ago and am very h with the design, storage, accessibility and ease of use!

Yes, I recommend this product

Very disappointing. Poor quality

Submitted by Disappointed in KitchenAId - 6/20/2017

I purchased the fridge in October 2016. 2 adults in household. Cheese keeper has cracked and seal on door has split.

No, I do not recommend this product

Nice features, looks good, and keep things cold

Submitted by Abram - 6/19/2017

Looks great and keep things cold. Pretty much what you would ask for from a fridge? There are not many options in the 33" world, so thank you to Kitchenaid, for accommodating those of us with old kitchens, who require this size. I almost subtracted a star because on day 7, the freezer came off its tracks and wouldn't seal, and I had to duct tape it shut until I repair tech showed me how to reset the tracks. I had wished Kitchenaid would have tried harder to get someone out to me sooner than the 48 hour lead time that they had at the time. However, it is fixed, and working great. Also, I am very pleased with the quietness.

Yes, I recommend this product

Lots of room quiet very pretty!

Submitted by Judy - 6/16/2017

Love love love it.

Yes, I recommend this product

Great fridge

Submitted by Liz - 6/15/2017

We've had this refrigerator for two weeks now and couldn't be happier. It looks fabulous, the handles are so sleek and we don't have to bend over to get our veggies now that the freezer is on the bottom. The ice maker is making plenty of ice. And the refrigerator is quiet. I love it!

Yes, I recommend this product

Love the pantry drawer. Love the French doors

Submitted by Diane - 6/14/2017

Love the French door design, love the pantry drawer except that the design of the cover is terrible. The pegs are not long enough and the cover keeps popping off. My dealer has promised a replacement but that was a month ago and haven't seen it. Also my refrigerator has 3 dents in the right door and one in the freezer door. I asked for a new refrigerator but was told Kitchen aid factory di does not replace unless the refrigerator it's self does not work, so now I have to wait up to 6 months for them to replace the doors . Very poor customer service.

No, I do not recommend this product

Good overall but a few improvements would be nice

Submitted by Jimmy - 6/11/2017

I like the idea of the full width pull out fresh food keeper; however, the clear plastic cover keeps falling out of the two plastic pins that hold it in place. Also, the left sided vegetable drawer rubs on the fresh food keeper below. The vegetable and fruit bins should have a more positive stop on the pull out, as it is too easy to pull the drawers out of their sliders

Yes, I recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
Visit us on Facebook Visit us on Twitter
Royal Kitchen Giveaway
Bosch Kitchen Appliance Package

We are a family owned and operated business and respect your privacy. Your information will not be sold or shared with any third party.

I Agree

4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

For Official Contest Rules, Click Here

Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
About Us

One of the appealing features of this 22 cubic foot refrigerator is a slide-away split shelf that allows the front of the shelf to retract to accommodate tall items. It also has the ExtendFresh Temperature Management System and Produce Preserver to help maintain the taste and texture of your freshest food.

[More About Us]

Request Information

Ask The Experts.

That's what we're here for.
Let us help and we won't let you down.