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Watch This Price
KitchenAid Logo

20 cu. Ft. 30-Inch Width Standard Depth French Door Refrigerator with Interior Dispense - Stainless Steel

Model # KRFF300ESS

 4.3 out of 5 (212 Reviews)

Available in 3 Color(s)

Regular Price $2,099

Our Price $1,999

After Applicable Rebates

Our Price


Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

Payment Methods:

This 30-inch refrigerator is an ideal solution in small kitchens that can typically only accept a top-freezer refrigerator. French doors open with a narrow door swing similar to a side-by-side refrigerator. And inside you'll find appealing features including an interior water dispenser and a full-width pantry drawer that helps keep your fresh food organized and easy to reach.


  • ExtendFresh Temperature Management System
  • Interior Water Dispenser
  • Professionally-Inspired Design
  • Produce Preserver
  • FreshChill Temperature-Controlled Full-Width Pantry
  • Humidity-Controlled Crispers
  • Automatic Ice Maker
  • LED Lighting
  • Max Cool
  • Metallic Accents on Shelf Trim
Configuration and Overview
Refrigerator Type French Door
Freezer Capacity 6.34
Refrigerator Capacity 13.34
Energy Star® Qualified No
ADA Compliant No
CEE Tier Not Rated
Height 68 3/8
Depth 34 7/8
Width 30 1/8
Cutout Height 68
Cutout Width 30
Height To Top Of Cabinet 67 1/2
Depth With Door Open 90 Degree 44 1/8
Depth Excluding Doors 28
Depth Closed Excluding Handles 32 1/4
Width with Doors Closed 30 1/8
Freezer Capacity 6.34
Refrigerator Capacity 13.34
Number of Interior Shelves 3
Spill-Proof Glass Shelves 1 Adjustable Full Width Flip Down, 1 Adjustable Partial Width Flip Down, 1 Fixed Full Width
Conventional Shelves No
Humidity-Controlled Drawers 2 Split-Width
Temperature-Controlled Drawers 1 Full Width
Non Climate-Control Drawers No
Door Bins 1 Adjustable Full-Width, 1 Fixed Full-Width, 3 Adjustable Gallon
Freezer Features
Number of Shelves 0
Interior Shelves No
Freezer Drawer-Basket 1 Full Width Lower Plastic, 1 Full Width Upper Plastic
Door Bins No
Light Incandescent
Filtration and Dispensing
Dispenser Type Interior Water Only
Dispenser Options Filtered Water
Ice Maker Factory Installed
Door Style Contour
Reversible Door No
LCD Touch Screen No

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (212 Reviews)

87% of reviewers recommend this product.

Very Nice

Submitted by Jennie A - 9/21/2017

Nice unit could be more space for taller things and needs more pressure at water feed

Yes, I recommend this product

I absolutely love this refrigerator

Submitted by Lynn - 9/8/2017

I bought this about a month ago, my old one was leaking and out dated. I wanted a modern looking refrigerator with French doors and the freezer on the bottom. It also had to fit in a small area. All the requirements were met and I am extremely pleased with my purchase!

Yes, I recommend this product

Perfect size

Submitted by None - 9/8/2017


Yes, I recommend this product

Love inside water dispenser,no more water on wood floor

Submitted by Canuck - 9/7/2017

Didn't want to take down solid maple cabinets or modify them for a bigger frig. Ideal frig for older homes built in the 60's.

Yes, I recommend this product

This one is "just right"

Submitted by Mary Ann - 8/31/2017

I was looking for a French door frig for a small kitchen, and this 30" is perfect. Plenty of space inside, with a big freezer drawer, and a stylish modern look. Made with KitchenAid quality, it uses very little energy, too. I can't recommend it enough.

Yes, I recommend this product

I love that's when I open the doors I can see everything!

Submitted by Joysaics - 8/31/2017

I love it!

Yes, I recommend this product

Great features, sleek look

Submitted by Robins nest - 8/30/2017

I bought this a month ago, and I really do love it. Th only thing is there was a little scratch on the stainless steel doors, but they said they will send out replacements.

Yes, I recommend this product

Seems to be idiot and child proof.

Submitted by Don field expediant. - 8/19/2017

Needed and upgrade for a twenty year old fossil; so far so good.

Yes, I recommend this product

Bad product

Submitted by Barbara - 8/17/2017

This refrigerator breaking down every few days, I have to unfreeze and my food is going to the trash.We have no idea what we have to do with that, we spend a lot of money to buy it and we are not happy with it.

No, I do not recommend this product


Submitted by JACKSON1969 - 8/15/2017

I had this for a few weeks now. It's nice & bright on the inside. I love that the water dispenser is on the inside. Only problem i have with the water is they should have made a drip tray for it. If you pull away after you get your water it drips drops of water under the glass of the crisper. I also would recommend to have the door alarm a bit louder (or Vol. controls) when the doors are left open too long. The width of the unit id perfect, but i wish it was a few inches taller. Warning if you gonna place soda cans on the back shelves make sure they are not near the vents they will explode even on the low setting.

Yes, I recommend this product

Awesome. Smaller frig but designed well w a lot of room

Submitted by Kyle - 7/20/2017

Like the ice maker in the freezer underneath. And the water inside just to the left. Great features.

Yes, I recommend this product

Well Made, Great Features And Adds Life To Your Food

Submitted by Happy Customer - 7/20/2017

We bought this unit a month ago and just love the features. Nice, compact size, perfect for a small household! Didn't realize how much shelf life a good refrigerator could add to food stored in it! Food last twice as long. Looks to be easy to maintain, both inside and out!

Yes, I recommend this product

refrigerator breaks after 1 week.

Submitted by Judy - 7/18/2017

Purchased this fridge about a month ago. Spent $351.00 restocking the fridge. Condiments, meats, milk etc. Refrigerator started making a loud clicking sound after the first week . Called company we purchased it from. Was told they could not look at it until following week. Raised heck with them and they sent a tech out that day. What we heard was that some flap that allows air from the freezer to the refrigerator was not allowing the air to be transferred properly. Had to order part and it took a week for part and repair to be completed. Spent another $270.00 restocking fridge. Would you be happy when a brand new fridge needs a repair and you have to wait a week for a part. Not to mention that it fizzled after a week. Don't have a lot of warm fuzzy feelings about this new purchase.

No, I do not recommend this product

great features

Submitted by Cabin Boy - 7/14/2017

Bought this for my cabin recently. Love the features. Retractable shelves etc., water filter. Would have got a bigger model if room had permitted. Overall a great appliance.

Yes, I recommend this product

Sexy design makes an older kitchen come to life!

Submitted by Pam - 7/12/2017

I was forced into the purchase by a tired, worn out refrigerator. Decisions are made in the moment and I am totally happy with the result. Good looking, great design and functionality are the key features of my new purchase.

Yes, I recommend this product

Interior well lit

Submitted by Marty - 7/12/2017

Bought as a scratch-dent for a second home. It was a little bit small but seems to be working out fine! Freezer with ice maker ... not a lot of freezer space.

Yes, I recommend this product

KitchenAid 20 cu. ft. Refrigerator

Submitted by Bonnie - 7/11/2017

I was "forced" to go with this refrigerator, when the my first choice was the KitchenAid 25 cu. ft., but it would NOT fit in the space I had. The 20 cu- ft. is a bit small, and the shelf placement is not convenient. Too little space between shelves, and however I try, I cannot get them arranged to work for what I need. Nice features include, vegetable and fruit bins, excellent lighting and nice freezer space.

Yes, I recommend this product

Great features!

Submitted by Matt the Architect - 7/11/2017

This refrigerator fit the bill in so many ways. We live in an older home that wont accept many of the new wider refriherator models. Kitchenaid gave us a stylish option with all of the features we expected! I especially love the internal water dispensor - it keeps the front of the fridge a clean look while giving me cold filtered water anytime.

Yes, I recommend this product

Love this fridge

Submitted by Ebgb - 7/11/2017

For 1 person this is ideal. Would like more room for taller bottles. Dont know what the bin is for on the left hand door id for All in all very pleased with my purchase

Yes, I recommend this product

excellent product

Submitted by Buckheadboy - 7/11/2017

everything works as I would expect Kitchen products to work.

Yes, I recommend this product

Disappointed in Kitchen Aid

Submitted by Nicky - 7/4/2017

We have a chronic problem with the doors not shutting properly. Despite numerous attempts to level the unit and the doors themselves they still do not shut easily. The freezer has real issues concerning the defrosting and drain features. In 3 1/2 years I have had to remove everything in the freezer, racks, door, ice maker and rear panel to remove ice build up and clear the drain - Twice! As part of that job the rear panel has to be removed so the grommet can be remove and cleaned and so that you can determine that the drain in the freezer is allowing water to drain, once again twice. I've also had to replace the freezer door gasket. Terribly disappointed in this product and Kitchen Aid's lack of willingness to provide any help other than to want to send a repairman out. Thank goodness that with YouTube I was able to figure it out, but has taken a lot of time out of my life in thought and deed.

No, I do not recommend this product

Nice fit for our kitchen

Submitted by No nickname - 6/28/2017

This is a nice narrow unit that has performed very nicely for us. One minor issue - the bar that covers the front of the bottom glass shelf is not securely attached and has a tendency to come out of position easily. Poor design or I'm missing something. Lots of space for a small family''s worth of food and drink.

Yes, I recommend this product

Only refrigerator to fit in our space that had french doors

Submitted by Bill - 6/16/2017

Thought this refrigerator wouldn't hold as much as it did so we were pleasantly surprised. Still not happy with the fact that it does show finger prints because its stainless steel with finger print resistance finish.

Yes, I recommend this product

Spills happen

Submitted by JV - 6/14/2017

Spills happen and apparently Kitchenaid has no advise for when they do. The vent that pumps cold air imto the fridge compartment is located on the bottom shelf all the way to the back of the fridge. I spilled some milk and cleaned it up. What I didn't realize is that the milk went into the vent(which is completely exposed) and into the mechanical parts. A day after the spill the smell of spoiled milk was noticeable. Kitchenaid had no recommendations. Repair company said they cant do anything. A $2000 fridge ruined by a cup of milk. Thanks kitchenaid.

No, I do not recommend this product

Great surface for magnets! The ice maker is the best.

Submitted by Murray Dig - 6/14/2017

1000% better than that crummy Maytag we had!

Yes, I recommend this product

Well Made

Submitted by autodoc - 6/14/2017

I am very happy with the purchase.

Yes, I recommend this product

Love the look

Submitted by Mary - 6/5/2017

Had this one month. Love the look and the functionality of the bottom freezer. Hope it continues this way!

Yes, I recommend this product

Love that I was able to get a french Door in a small space

Submitted by Brownielady - 5/26/2017

My food is nice and cold and j love the outside look it's beautiful

Yes, I recommend this product

Clean lines, nice look

Submitted by Red - 5/25/2017

I bought this 6 weeks ago, so nice to have food at eye level and freezer on the bottom.

Yes, I recommend this product

Works well for a tight space

Submitted by Chad - 5/25/2017

We bought this Kitchenaid product along with new dischwasher, range and microwave. It matches all the other products and has made a big improvement to the look and functionality of our kitchen. Our early 90's built home didn't have a lot of space for the larger sized refrigerators built today so we were pleased Kitchenaid makes this smaller sized product. I commend the designers to pack as much storage into a smaller footprint as possible - both in the upper fridge and lower freezer.

Yes, I recommend this product

Interior design not as versatile as I first thought.

Submitted by grifgail - 5/22/2017

I should have taken more time playing with the model in the store. The sales person was very good at what he does, sell. My understanding was the french doors should allow you to save energy by only having to open one door at a time. However, the bottom cold meat drawer is the whole width of the fridge so you have to have both doors open for that, which gets used quite a lot. Also, should have realized that, due to the 30 inch width of the model we bought, you also cannot open the larger vegetable bin without having both doors open. Anyway, disappointed that I listened too much to what the sales person was telling me and didn't notice these deficiencies.

No, I do not recommend this product

Looks great in our kitchen

Submitted by William - 5/19/2017

Fridge looks sleek and shiny. I love the weighted doors. Not too heavy, not too light. The shelving also is organized in a way that makes a lot of sense. Taller items are easy to reach.

Yes, I recommend this product

Love it

Submitted by Kris - 5/19/2017

I purchased this a month ago. So far I love it! The temperature stays even throughout. The freezer is easy to get into, the bins separate and make finding things easy. And it is beautiful in and out!!

Yes, I recommend this product

Great features

Submitted by MARK - 5/19/2017

I bought this a month ago and am so glad I did

Yes, I recommend this product

Big fridge in a small package.

Submitted by Ben - 5/17/2017

We were looking for a small refrigerator for our condo. This fit perfectly and has much more space than you would think. Love the filterd water.

Yes, I recommend this product

Poor design

Submitted by DJ - 5/15/2017

Doors do not close well.This is a deal design flaw. The middle divider? in the bottom freezer limits the size of packages to be frozen. A standard frozen pizza doesn't even fit.

No, I do not recommend this product

Tsmall but does not skimp on high end features

Submitted by Katy - 5/4/2017

I like the drawer and produce bins

Yes, I recommend this product

Love the French doors

Submitted by LD - 5/2/2017

Good refrig. Just what we needed

Yes, I recommend this product

Works great, great features, easy access to everything, easy

Submitted by no nickname - 5/2/2017

Am very happy with the KitchenAid. It's more spacious than it looks, easy to organize and access foods, works very well, double doors are a nice.

Yes, I recommend this product

Love it!

Submitted by Mike - 4/28/2017

Bought a few months ago. Runs amd looks great.

Yes, I recommend this product


Submitted by Slc - 4/21/2017

We like the interior water supply because it gives the unit a very sleek look. The interior shelves are nicely adjustable. I didn't give it five stars because the water does not get cold enough and the "fresh" compartment on the inside door is simply cumbersome and a waste of space for us.

Yes, I recommend this product

Excellent fridge for limited space

Submitted by Mary - 4/21/2017

Fits in a kitchen with limited space. Pros: in-fridge filtered water; large capacity. Cons: no space tall enough to store a wine bottle upright; fresh bin - not sure what that's about - would trade in for a butter storage space

Yes, I recommend this product

Great Fridge

Submitted by George - 4/15/2017

Amazing Fridge with all features and space you need to small home.

Yes, I recommend this product

Sleek "Big" Fridge for a Small Space

Submitted by Valerie - 4/14/2017

Sleek product with adequate storage for a 31" wide refrigerator. Flexible shelving permits tall storage. Would like a bit more height available in the door storage compartment. Relatively easy to move. Settings are simple to read and adjust.

Yes, I recommend this product

Great Product, Perfect Size ---> Read Below

Submitted by BT - 4/13/2017

We ran into a very unusual situation. We were very used to having a much larger refrigerator at our prior home. When we purchased our new home we two options: 1. Find a fridge that fit our space (next to impossible) and 2. Make the opening of the built-in area larger. We chose to try and find the right size fridge that would fit the current opening. This project took quite a while and was VERY resourceful. I finally came across the KitchenAid and it fits perfectly. We had specific desires as well, including water in the fridge with filtration which this fridge provided. Kudos to KitchenAid for making a product that no one else has! Thanks!

Yes, I recommend this product

Stylish and Efficient

Submitted by Sibrdoug - 4/11/2017

We love the look and style of this refrigerator. Our power bill is lower since replacing our kitchen appliances with all KitchenAid products, and I know the biggest culprit was the old fridge. We had a limitation on size as the previous owner had built new cabinets around a pretty small fridge. The opening is only 32" wide by 64" tall. This was one of the only refrigerators with French doors and bottom freezer that would fit. We went with this one as the style is awesome. I would like more flexibility for arranging the shelf units on the doors, and the option for shorter sides on those shelves. But we've made it work.

Yes, I recommend this product

Great french door fridge for small spaces

Submitted by Titanium - 4/10/2017

We had limited options to fit our constrained (height, width and depth) small space. This KitchenAid is identical to the (lower priced) Whirlpool; and is actually made by Whirlpool. We selected the KitchenAid over the Whirlpool because it had: 1)MUCH more attractive stainless steel door handles; 2) Two retractable upper shelves (Whirlpool has only one); 3)Door bins include a spill pad making cleanup much easier. Things to be aware of: 1) The bins (door and fridge proper) aren't super robust compared to the similar sized Samsung. 2)Fridges in this size class are small - so even though its way easier to see what you have, size is still constrained. 3) Accommodating a milk jug (even 1/2 gallon) requires retracting one of the upper shelves. But once you put taller items in, you essentially lose the space (or forget about) the items behind the tall items. We use that space for items not used often, like butter. 4) The freezer is really the surprise of this fridge. It is roomy and very easy to organize what you have. The icemaker is recessed so if you don't use it (we don't) it doesn't consume valuable real estate.

Yes, I recommend this product


Submitted by Baker - 4/9/2017

Love the handles and lighting. How come the filtered water is not cold?

Yes, I recommend this product

Well lit

Submitted by Jade225 - 4/2/2017

Chilled down to cold for storage in less than 2 Hrs. Super quiet even when making ice.

Yes, I recommend this product

Overall Great Refrigerator

Submitted by J J - 3/30/2017

I bought this earlier this month and so far I have enjoyed it.

Yes, I recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

This 30-inch refrigerator is an ideal solution in small kitchens that can typically only accept a top-freezer refrigerator. French doors open with a narrow door swing similar to a side-by-side refrigerator. And inside you'll find appealing features including an interior water dispenser and a full-width pantry drawer that helps keep your fresh food organized and easy to reach.

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