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KitchenAid Logo

20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Black Stainless

Model # KRFC300EBS

 4.1 out of 5 (28 Reviews)

Available in 4 Color(s)

Regular Price $2,499

Our Price $2,159

After Applicable Rebates

Our Price

$2,159

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This 20 cubic foot refrigerator has a counter-depth design that gives it a built-in look. But the beauty of this French door refrigerator goes beyond the exterior. The ExtendFresh Temperature Management System and Produce Preserver help keep food fresh. LED lighting throughout the refrigerator makes food easy to find on every level.

Features:

  • Professionally-Inspired Design - A bold blend of professionally-inspired styling and sleek touches for the home. This refrigerator features Satin Textured Handles with iconic KitchenAid Brand Medallions and a beautiful chrome frame.
  • FreshChill Temperature-Controlled Full-Width Pantry - Provides a manual temperature setting that lets you maintain the freshness of ingredients as varied as a whole salmon or large eggplants.It gives you total control over of the amount of cool air that enters the drawer.
  • Automatic Ice Maker - ensures a constant supply of ice on hand at all times for entertaining and everyday use.
  • Max Cool - When selected, automatically adjusts the temperature in the refrigerator and freezer to the lowest setting as needed. This helps keep the refrigerator at the ideal temperature even when you have the doors open for an extended period in order to load all your freshly purchased produce.
  • LED Lighting - Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.
  • ENERGY STAR® Qualified - products conserve energy by exceeding minimum federal energy efficiency.
Specifications
Dimensions
Cabinet Width 35-5/8 in
Cutout Height 69.0 in
Cutout Width 36.0 in
Depth 30-1/2 in
Depth Closed Excluding Handles 26-7/8 in
Depth Closed Including Handles 29-3/8 in
Depth Excluding Doors 24-1/8 in
Depth With Door Open 90 Degree 43-1/8 in
Freezer Volume 5.62 cu. ft.
Height 70-1/8 in
Height To Top Of Cabinet 68-7/8 in
Height To Top Of Door Hinge 70-1/8 in
Refrigerator Volume 14.38 cu. ft.
Width 35-3/4 in
Configuration and Overview
ADA Compliant No
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
CEE Tier Tier I
Counter Depth Yes
Number of Doors 3
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Cabinet Finish Textured
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Controls
Air Filter Indicator/Reset No
Automatic Defrost Yes
Control Lockout No
Door Ajar/Open Alarm Yes
Filter Details
Fresh Flow Air Filter No
Produce Preserver Yes
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Water Filter Part Number EDR4RXD1
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 2 Half-Width
Lighting LED
Number of Interior Shelves 5
Pantry Drawer Yes
Supplementary Containers No
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 0
Dispenser Details
Dispenser Options Filtered Water
Dispenser Type Interior Water Only
Types of Ice Cubed
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer
Certifications
Energy Star® Qualified ENERGY STAR® Certified
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15
Hz 60
Volts 120
Compatibility
Connectivity No
Works With No
Description
Type of Refrigerator French Door

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.1

out of 5 (28 Reviews)

78% of reviewers recommend this product.

Love the color and the shelf layout in fridge and freezer

Submitted by Sadie the lady - 8/16/2017

Loved it from day one. I will only buy kitchen aid products

Yes, I recommend this product

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Nice looking refrigerator...but far too fragile

Submitted by Curt - 8/7/2017

We purchased this refrigerator only a few months ago and have enjoyed its sleek appearance in our kitchen. KitchenAid prides itself in making appliances that are both attractive and functional. However, the material used on the surface of this refrigerator is very thin and prone to easy denting. My son recently walked by the fridge and bumped into it with the neck of his acoustic guitar and it left a sizeable and very noticeable dent in the surface of the fridge. When I called the store to ask about having this repaired or replaced (as it is very unsightly), I was told it would cost me nearly $800.00 to fix this problem. My Whirlpool fridge that we've had for more than 18 years has stood up to far more abuse over the years and has exactly zero dents in it. I feel that KitchenAid should stand by this product and replace the dented door free of charge. It is unreasonable to put such fragile items in the kitchen and they should tell people that they are so fragile. I feel like I have been misled into thinking this is a quality product when in fact it is made in such a way that it should be covered in bubble wrap to keep it from denting. This is a quality control problem that should be remedied.

No, I do not recommend this product

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excellentproduct

Submitted by Jerry - 7/5/2017

recent purchase, had in the past and have returned to kitchenaid

Yes, I recommend this product

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Nice refrigerator, love the water dispenser.

Submitted by Ope - 6/30/2017

The refrigerator is nice overall, not too happy with the location of the water filter housing, it's right in the way. Could use more room for tall items. Wish the door shelves were adjustable. Love the temperature display and controls. So far I am happy with this unit , and I would recommend it to others.

Yes, I recommend this product

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Awesome Fridge

Submitted by KC - 6/26/2017

Great fridge! I like the LED lighting and plenty of space inside, along with the finish! We are very pleased with this refridgerator!

Yes, I recommend this product

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nice looking, visual simplicity

Submitted by Shredded Wheat - 6/22/2017

Nice looking, but do not like the water dispenser in the upper fridge, lower freezer trays are wobbly and not stable

Yes, I recommend this product

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Beautiful Fridge !

Submitted by Julk - 6/6/2017

I looked at many styles but for the price this model filled all my requirements. Counter depth, black stainless, Energy Star, only 20 Cu ft but plenty of room for two. Any marks on outside surface wipe off easily, pretty quiet, elegant streamlined look. One downfall, frost and ice accumulating in freezer door but I'm sure service person coming this week will remedy.

Yes, I recommend this product

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Love the black stainless

Submitted by Jael - 5/27/2017

The black stainless looks sleek and matches my current other black appliances until I can switch them out. I also love the water on the inside. It keeps everything looking sleek and clean.

Yes, I recommend this product

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Quiet, Capable, Excellent Value

Submitted by Brad - 5/17/2017

We purchased this refrigerator to replace an older unit that was failing. The new KitchenAid fit the space perfectly, given the vintage early 1970s kitchen cabinetry. This refrigerator is quite, keeps temperature very well, and has all the features we need. We do not have a water supply line and therefore have no experience with the water filter or icemaker. The only foible so far is a gap of about 3/4 inch between the inside rear of the case and the back end of the adjustable shelves. A small jar of preserves was pushed over the edge immediately highlighting this design element. I presume the gap improves cooling efficiency but it is something to be aware of and there really is not a lip on the shelf to prevent items from being pushed out over the gap. The trays and bins are nicely done especially for the price point.

Yes, I recommend this product

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Disappointed

Submitted by Susu - 5/12/2017

I have always had kitchenaid refrigerators and loved them. I recently built a smaller home and went with this model. Big mistake. The bladder for the water dispenser sits in the back of the refrigerator and takes up space. There is a 2 1/2 inch space between the shelf and the back wall where a water bottle can fall through.

No, I do not recommend this product

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Has Flaws

Submitted by Jules - 5/4/2017

Shortly after we bought the frig we noticed a warped mullion which caused condensation to build up and allowed warm air inside. We had that replaced under warranty. A few months after we hooked up the water, the inside dispenser began to leak. Now we'll have to call that in, too. The door handle on the freezer is constantly coming loose and requires tightening every month or so. Even the service tech couldn't fix that. And the thermostat is about 7-8 degrees warmer than the actual temperature in the frig.

No, I do not recommend this product

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Not Impressed

Submitted by Bill - 5/1/2017

New refrigerator recently arrived with a number of defects: 1) there was a noticeable dent in the interior that appeared to take some significant force to create, our concern is what may have happened to cooling coils in the wall in dent area; 2) door handle top heights are mismatched and don't line up evenly - sloppy workmanship in our opinion; and 3) plastic sheeting pieces sticking out of a number of exterior door seams - apparently these are related to insulation in the doors. Again sloppy workmanship in our opinion.

No, I do not recommend this product

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Nice Appliance

Submitted by Nick - 4/21/2017

I bought this counter depth fridge because of limited space. I was concerned about it's capacity but even though it's shallow it has adequate space. The black stainless is much easier to keep clean than regular stainless.

Yes, I recommend this product

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Well designed and very functional refrigerator

Submitted by Chef Boy R P - 4/17/2017

We purchased this refrigerator a couple of months ago. My wife and I love this refrigerator because it is both functional and handsomely designed. It is a welcome addition to our kitchen.

Yes, I recommend this product

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Black Stainless Steel French Door Refrigerator

Submitted by Angela - 3/2/2017

We bought this counter-depth refrigerator about a month ago and are so happy with it we are ordering other Kitchen Aid appliances to match. This refrigerator seemed like it ran louder than our old one sometimes when we first got it but we do not notice it any longer.

Yes, I recommend this product

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Clean Lines

Submitted by Miscannie - 2/21/2017

Had this a couple of weeks now and am on the whole pleased. I like the clean lines on the front - although I would had preferred the handles to not be quite so shiny in comparison to the very nice black stainless color of the actual fridge. The placement of the water filter is awkward and needing two hands to use it shows very poor planning/forethought. Also the actual water tube is very short and so often the water dribbles down the side of water ever you are trying to fill. Again this could easily be improved. The rest of the fridge is fine and well designed though. It is not too loud either.

Yes, I recommend this product

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Beauty and Function

Submitted by RJ - 2/11/2017

In service only a week, but so far has exceeded my expectations. Choose the distinctive Black Stainless. The Kitchenaid Black Stainless is a deeper and richer looking than the competitors. This is a bargain counter depth compared to the competition, but doesn't skimp on quality and space organization. Holding true factory recommended temperature setting and running very quiet.

Yes, I recommend this product

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Great New Refrigerator

Submitted by Mickey - 2/6/2017

Great features and practical design!

Yes, I recommend this product

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Changed our kitchens look

Submitted by Jack B - 1/20/2017

Love the black stainless

Yes, I recommend this product

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Love the way the outside looks. Also, the water dispenser.

Submitted by None - 1/19/2017

Have had it about a month and love it!

Yes, I recommend this product

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Great new features

Submitted by jim - 1/13/2017

We replaced a 23 year old refrigerator and there are several things that I enjoy. First with the freezer on the bottom things cannot fall out when you open the door. Secondly I like the display of the temps so I know everything is working ok.

Yes, I recommend this product

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nice look

Submitted by tigercat - 12/29/2016

haven' had the frig long enough but very much like it so far.

Yes, I recommend this product

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Refrigerator

Submitted by Ms Lena - 12/24/2016

I love the kitchenaid brand. This refrigerator tall, beautiful in black stainless steel, nice and good looking. Very quite and Effect Love this refrigerator and the kitchenaid brand. Tall, beautiful in Black stainless steel. Quite and efficient.

Yes, I recommend this product

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Bad Gaskets

Submitted by Julie Moriarty - 12/23/2016

We bought this refrigerator because we had a similar one in the house we just sold. That refrigerator was only a year old when we sold the house but it worked fine. This one however seems of lesser quality than the last one. For one, the door gaskets won't seal the doors properly. Condensation drips down the centerline of the French doors and into the freezer. Then the light switch in the freezer compartment is frozen in place. We've been vigilant with making sure the doors are closed tight but nothing seems to make a difference. Time to call the repairman.

No, I do not recommend this product

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Perfect fridge for us!

Submitted by Alli - 12/1/2016

Love our fridge! Inside water dispenser is an awesome feature. I hate when water or ice cubes are left on kitchen floors from outer dispensers. No fingerprints with this fridge...ever! Only flaw is doors are not heavy enough to always close on their own so you have to close left door before right door by design. Kids or adults not paying attention may accidentally leave fridge open.

Yes, I recommend this product

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Love this refrigerator. Problem with the freezer.

Submitted by Mgl - 10/24/2016

Love the look and overall performance. Having a problem with the freezer not defrosting. Kitchendaid service rep was great and has scheduled a fast service appointment.

Yes, I recommend this product

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Counter depth black stainless

Submitted by Mike the Pharmacist - 10/24/2016

We were looking for a counter depth black stainless refrigerator which narrow the field down a lot. We love the look, and the water dispenser inside. It fits in our kitchen just right. Aso like the french door, freezer on the bottom feature.

Yes, I recommend this product

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Piece of junk

Submitted by Dachsie lover - 9/6/2016

We purchased this July 27 and it been problematic since week 2. It won't cool, the freezer functions but ices up and the fridge runs 58 degrees to as high as 65. We have requested our money back. It seems there is a design flaw in addition to horrendous customer service. We have now been told in 5-7 days they will have new parts. That will make 7-10 days of additional no refrigeration since it was last "fixed" on August 17th...after 5-7 days of waiting that time We just want our $ back and will never purchase a Kitchen Aid or deal with Wettstein's in La Crosse, WI ever again.

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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  • EXPERTISE
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About Us

This 20 cubic foot refrigerator has a counter-depth design that gives it a built-in look. But the beauty of this French door refrigerator goes beyond the exterior. The ExtendFresh Temperature Management System and Produce Preserver help keep food fresh. LED lighting throughout the refrigerator makes food easy to find on every level. [More About Us]

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