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27" Single Wall Oven with Even-Heat True Convection - Stainless Steel

Model # KOSE507ESS

 4.6 out of 5 (94 Reviews)

Available in 3 Color(s)

Regular Price $2,499

Our Price $2,110

After Applicable Rebates

Our Price


Price Check

Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

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This 27" Single Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven door, for perfectly cooked food. The oven's bold design details are the perfect balance of elegance and functionality.


  • Even-Heat True Convection Oven
  • Temperature Probe
  • Professionally-Inspired Design
  • FIT System Guarantee
  • EasyConvect Conversion System
  • 4.3 Cu. Ft. Capacity
  • Even-Heat Preheat
  • SatinGlide Roll-Out Extension Rack
  • Glass-Touch Display with Control Lock Function
  • Self Cleaning Cycle
Configuration and Overview
Fuel Type Electric
Oven Type Single
Oven Capacity (cu.ft) 4.3
Oven Cooking System Convection
Amps 20
Hz 60
Volts 240
Oven Features
Self-Cleaning Adjustable Self Cleaning
Self-Cleaning Oven Racks No
Bake Element Power 2800W
Broiler Element Power 4000W
Number of Bake Elements 1
Number of Broil Elements 1
Convection Functions Bake, Broil, Roast
Oven Cooking System Convection
Light Type Halogen
Light(s) Control Oven Light Touch Pad
Flush Installation Approved Yes
Temperature Conversion Yes
Selections Clock, Control Lock, Delay Start, Proofing, Sabbath Mode, Sensor Bake, Star K, Temperature Probe, Time Bake, Timer
Hidden Bake Element Yes
Broiler Location Top of Oven
Convection Element Power (watts) 3200
Convection Element Type True
Number of Oven Racks 3
Number of Rack Guides 6
Interior Color Blue
Oven Controls
Convection Functions Bake, Broil, Roast
Display Color White
Power On Indicator Light Yes
Features Clock, Control Lock, Delay Start, Proofing, Sabbath Mode, Sensor Bake, Star K, Temperature Probe, Time Bake, Timer
Language Conversion English/French
LP Convertible No
Temperature Conversion Yes
Door Type Metal & Glass
Flush Installation Approved Yes
Handle Color Stainless Steel
Handle Material Stainless Steel
Oven Window Size Extra Large
ADA Compliant ADA Height and Side and Front Reach Compliant
Door Removable Yes
Depth 27 1/8
Height 28 3/4
Width 27
Cutout Depth 24
Cutout Height 28
Cutout Width 25 1/2
Depth With Door Open 90 Degree 46 3/4
Oven Interior Depth 19
Oven Interior Height 18
Oven Interior Width 22

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 3/31/2018
  • Must be postmarked by: 4/30/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 4/30/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 7/18/2018
  • Must be postmarked by: 8/17/2018
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 8/17/2018. It is the sole responsibility of the customer to obtain, complete and mail in the rebate form and all required documentation by the postmark date. Rebate information provided by this site does not constitute an offer of a rebate. Our rebate information may be inaccurate or incomplete. Please obtain a copy of the actual rebate form for complete details and any applicable limitations. If you have any questions, please do not hesitate to give us a call.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance

Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

11 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.


  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions


out of 5 (94 Reviews)

91% of reviewers recommend this product.

LOVE my new oven!!

Submitted by Chris M. - 8/28/2017

I LOVE my new oven. It looks great and works great. The only downside I have found so far is that I don't have the patience for it to pre-heat. Although, I didn't have the patience for my old oven to pre-heat either. And even after it did pre-heat (my old oven), it did not cook evenly. So, I need to be more patient & enjoy the look & functionality of my beautiful new oven!!

Yes, I recommend this product

Love it!!!

Submitted by Dee from D'burg - 8/17/2017

I have had my oven now for a couple months and love it! Cooks very evenly and efficiently.

Yes, I recommend this product

love it!!

Submitted by sew lady - 8/6/2017

bought this 3 months ago & enjoy it completely

Yes, I recommend this product

Love it

Submitted by Dee - 7/18/2017

The convection feature is wonderful. I am still learning to adapt my old recipes

Yes, I recommend this product

Everything that I expected in this quality oven. Love it!

Submitted by Into cooking - 7/12/2017

Performs like everything that I read about

Yes, I recommend this product

Overall A++

Submitted by Sosew - 7/11/2017

I replaced a 45 yr old wall oven. This oven is fabulous! Extremely quick to preheat, operation is very quiet and the appliance is beautiful inside and out. I have not yet used the broiler or the temperature probe but look forward to using both soon. A friend did the installation for me and commented "that thing does everything.....bet it will do your taxes if you need it too". Very happy with my purchase!

Yes, I recommend this product

Great oven

Submitted by Kimmer - 6/22/2017

We love this new oven, it is spacious and looks great in my kitchen. It has not been difficult to adjust to the new appliance...would definitely recommend to others.

Yes, I recommend this product

Style and features

Submitted by Ronnie - 6/17/2017

We had redone our kitchen in Georgia years ago and used all Kitchenaid. We are now upgrading our home in Florida and the obvious choice was Kitchenaid since we had absolutely great service for years with our previous appliances. Since we had previously bought the Kitchenaid refrigerator KRMF706ESS, the KCGS550ESS and now the KOSE507ESS built in oven it was a no brainer. Style and performance are top notch. The ease of installation couldn't have been better and one benefit over old oven is this one has a bigger interior and does not heat up our cabinet like the last one did.

Yes, I recommend this product

Elegant efficient and easy to use

Submitted by Julie - 5/23/2017

There are so many features that I love about this oven. I love the clean well lit interior. I love the three easy to move racks. I love how simple it is to program the oven. It's a great product!

Yes, I recommend this product

Makes my kitchen brighter!!!!!

Submitted by Mb - 5/22/2017

Loveing it

Yes, I recommend this product

This Oven works really well

Submitted by Mike D - 5/22/2017

This is my first convection oven. It replaces an oven from 1998 so this is quite a leap. The food is cooked evenly and thoroughly and it's so easy to use. I'm still getting used to it but I'm finding it easier each time.

Yes, I recommend this product

Love the digital controls

Submitted by Sadie - 5/20/2017

Bought this and waited two months on order. It was worth the wait.

Yes, I recommend this product

Great features

Submitted by Bren the yoga girl - 5/8/2017

I have enjoyed using this oven

Yes, I recommend this product

great oven

Submitted by Rick - 5/4/2017

this is a great oven, we are enjoying baking as everything comes out perfect

Yes, I recommend this product

Beautiful and spacious

Submitted by Rich the physics guy - 5/3/2017

We purchased this oven when our old one could not be repaired and a comparable one was not available. The inside is considerably larger than our old one. It is very bright and bakes well.

Yes, I recommend this product

Great Feature

Submitted by yogibear - 4/28/2017

I just bought this last week, it works great. It is kind of early to comment on all the feature. I have good experience with Kitchen Aid product.

Yes, I recommend this product

Very attractive , and works well

Submitted by JD - 4/13/2017

We've only used this unit a couple of times so far. It cooked well, was simple to operate and is a good looking oven. It really compliments our new kitchen remodel.

Yes, I recommend this product

KitchenAid Convection Oven

Submitted by JDL - 4/10/2017

Replaced my old oven about 2 weeks ago. The unit was easy to install and easy to understand operating instructions. The fan is much quieter than the old convection oven. Excellent purchase would recommend to anyone.

Yes, I recommend this product

Extremely attractive.

Submitted by Allen2158 - 4/6/2017

Works perfectly, as expected, and has gorgeous styling. Makes our new kitchen pop! Love it!

Yes, I recommend this product

KitchenAid Ovens are the Best!

Submitted by Cathy - 3/23/2017

Love this oven. It has great features, looks great, and is very efficient. My only recommendation would be to make the KitchenAid sign smaller on the front of the appliance.

Yes, I recommend this product

Best Wall Oven Ever!

Submitted by Daiv - 3/20/2017

The wall oven that came with our house was about 15-16 years old and didn't fit our new kitchen upgrade, so we went with a KitchenAid - as we have with all our new appliances. My wife enjoys using a wall oven and this one has proven to be a joy to use - efficient, quiet, and well designed (I especially like the fully supported lower backing rack that can be easily pulled out with no worry of tipping).

Yes, I recommend this product

Fantastic Features

Submitted by Jan - 3/2/2017

I am enjoying each moment that I use my new oven !! It bakes to perfection and with such ease ! A lovely addition to my kitchen!

Yes, I recommend this product

I didn't know what I was missing!

Submitted by love to design - 2/18/2017

Needed a new oven after 20 years. Decided on this convection thing and love it; quiet operation. I bake bread all the time, as well as roasting and baking other things. The "proof" mode is great for rising yeast bread. Mostly I find keeping the recommended temperature the same and reducing slightly the cook time works best. Oven lights (2) and large window really allow me to see inside with confidence. Racks are flexible and easy to move. The "handle" cut into the front of the rack is helpful. Digital display didn't require a lot of trial and error; it is intuitive enough. Very happy with purchase, though the timer signal could be louder.

Yes, I recommend this product

Love everything about this oven

Submitted by Steph - 2/15/2017

this oven replaced an old oven that originally came with my house. I've never cooked much to begin with but I find myself looking forward to using it more and more. I love the rack that slides, you can move it anywhere in the oven. I like that it's a convection too. The window is big and beautiful so you can really see how food is cooking. I love the inside color of blue. It does seem to take awhile to preheat but that doesn't bother me at all. Overall I'm very pleased with my purchase, in fact, I like the kitchenaide products so well I got a microwave, dishwasher and trash compactor too! Everything matches and my kitchen looks brand new.

Yes, I recommend this product

Worth every $, You truly get what you pay for

Submitted by Mission Pilot - 2/14/2017

We considered cheaper brands but we are (66) old enough to know how that works out. The dealer was showing us cheaper brands and we ask him what he had in his house, he showed us the KitchenAid model we bought. We have had it for a couple of months and the quality and features are obvious. We would buy it again. The shelf glides are a marvel. If you are looking for a quality oven this is the one to buy.

Yes, I recommend this product

Perfect fit and performance

Submitted by HJ - 2/12/2017

We purchased this to replace a 24" original built-in. This gives so much more room for cooking I cant believe it. The performance is fantastic.

Yes, I recommend this product

Solid unit! Meets the need / wants and looks good

Submitted by Big Jimmy - 2/1/2017

Great oven that does everything we want & need- and looks good doing it! We didn't pay full price so it was a bargain for sure .. full price payers may expect a lot for the cost !

Yes, I recommend this product

Great features

Submitted by Food lover - 1/25/2017

Well designed - family really likes it

Yes, I recommend this product

lots of space inside, love it.

Submitted by Packer fan - 1/25/2017

I looked at alot of different brands & this one fit all my needs. Easy baking & broiling. Looks beautiful in the kitchen too.

Yes, I recommend this product

Great Pick

Submitted by ajzat - 1/21/2017

I love my new wall oven. Finally upgraded from my 1980s model, and am so happy that I did. The option to cook convection or regular bake is great, the 3rd rack makes cookie baking super easy, and the blue interior color is beautiful !

Yes, I recommend this product

An Excellent Oven

Submitted by MichaelO - 1/13/2017

This is not only an excellent feature rich oven, but also one of the easiest to use, even with all of those features. This is the real beauty and value because an appliance can have lots of neat features that you never use because they are either confusing or difficult. A great example is roasting using the temperature probe. Simply plug the probe into the food and connect it to the oven. The oven then prompts you for the desired cooked temperature, press Start and watch the magic. For me it was perfect medium rare prime rib - delicious !!!!

Yes, I recommend this product

Great pvem

Submitted by Dee - 1/9/2017

Replaced my old Kitchen Aid when it went out with the new model wall oven. I loved my old oven and this one seems to be even better. Love the large window, you can see everything in the oven. Baking is even and temp is precise. The features are easy to use.

Yes, I recommend this product

Love,love, love my oven!

Submitted by Marilyn - 1/7/2017

Everything I bake and roast has turned out perfect! Love the brite ovenlight I can see everything ! Temp probe for roasts is a great help. The best even cooking heat I've ever experienced.

Yes, I recommend this product

Still learning features

Submitted by Nana - 1/6/2017

Still Learning features

Yes, I recommend this product

Much roomier than 27" Viking it replaced

Submitted by Rich - 1/6/2017

We replaced a 27" Viking with this much more spacious (and lighter weight) oven and have been delighted with every feature. now we can put whole standard baking sheets, pans, etc. in it without difficulty. The controls are intuitive, precise temperature control, and the food probe is terrific.

Yes, I recommend this product

Very Nice Model

Submitted by Zeke - 12/21/2016

This Kitchenmaid replaced a Viking wall oven. We are so glad we did. The Viking's failed broiler was the last straw. The KitchenAid is stylish, performs well with an easy to read and informative display. Heating seems more even than are previous oven and broiler and convection also seem a step up.

Yes, I recommend this product

Outstanding Oven!!!

Submitted by JT - 12/6/2016

I needed a replacement oven. I had no preconceived notion that I would get such an outstanding addition to my kitchen! It not only looks perfect, but its performance is outstanding too!! Custard and Pumpkin pie came out better than I have ever before. Can't wait till my next effort.

Yes, I recommend this product

Oven is awesome, my wife loves baking and she's ecstatic

Submitted by Arty - 12/1/2016

I've always adhered to the policy of never skimping on tools. This oven has outstanding features, reliable temperature retention and it just works. My wife is very much into baking and she is all over it. She just signed up for a month-long baking course simply because of this oven. If I see any issues - it's me battling extra weight for the foreseeable future :)

Yes, I recommend this product

cooks well

Submitted by ash vel - 11/28/2016

looks nice, cooks well, easy to use

Yes, I recommend this product

KitchenAid wall oven

Submitted by Marie - 11/26/2016

Love my new wall oven. Made three pies for Thanksgiving and they were beautiful!

Yes, I recommend this product


Submitted by Hungry - 11/21/2016

We purchased this oven just over a year ago. Four times now, it's been unusable and we had to have a service tech come out and repair out. One time it was out of commission for almost three weeks, waiting for a part. And now it's on the fritz again. Sure, it comes up to temp. But then it shuts off! I open the oven and it's COLD! Completely unacceptable.

No, I do not recommend this product

A replacement with additional features, works very well

Submitted by traveler - 11/11/2016

This is a replacement for a KitchenAid that lasted 25 years. It's the exact same size in width and almost in height which made the installation very easy. After using it for several weeks the oven has consistent temps and enough features to recommend this.

Yes, I recommend this product

Exactly what we were looking for

Submitted by Gilles - 11/7/2016

I bought it 2 months ago and we already cannot live whithout it

Yes, I recommend this product

Too beautiful to cook in!

Submitted by Donna - 11/6/2016

Amazing machine! I say "Ta Da" every time I open the door..so beautiful and works perfectly

Yes, I recommend this product


Submitted by Cook - 11/5/2016

Oven works great, love the handle for hanging things, wish the sides were white instead of black as that. Gives it a bit if a dark appearance. A bit noisy.

Yes, I recommend this product

Large inside for a smaller oven

Submitted by Kitchenaid fan - 11/4/2016

Needed a new oven to fit a smaller opening, 27". This oven seems a bit larger inside than my previous oven, the insulation might be more compact. love the gliding bottom rack. I've had the oven for about 3. Weeks and it's been working great. The cooling fan makes some noise but isn't disturbing.

Yes, I recommend this product

Love it

Submitted by Joni - 11/2/2016

I've used this oven for 2 months now and it works perfectly. I especially like the style. It looks great & I love the blue interior & the 2 high & low oven lights allowing great visibility of all the dishes. The glide out shelf is great. I also like various program features such adjusting timer volume. This my first bake/ convection oven so it took me a couple uses to get used having a fan sound & now I don't really notice it.

Yes, I recommend this product

Beautiful oven

Submitted by Kajun - 11/1/2016

I haven't own it long but it is a beautiful quiet oven. But one thing I don't understand is why the oven fan runs to cool the oven after cooking. That seems to me a waste of energy to do something that will be done on its own. The proof bread is really nice.

Yes, I recommend this product

Wall oven

Submitted by Karen - 10/17/2016

Love my new wall oven & microwave combo. The only down side would be there is very little information on how to use all the features. Most are self explanatory but I have never had a convection oven before so I'm doing some experimenting with that.

Yes, I recommend this product

Great oven

Submitted by Christi A - 10/9/2016

This oven cooks so evenly and I love all the features

Yes, I recommend this product

At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:


Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).


Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.


Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
About Us

This 27" Single Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven door, for perfectly cooked food. The oven's bold design details are the perfect balance of elegance and functionality.

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