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27" Double Wall Oven with Even-Heat True Convection - Stainless Steel

Model # KODE507ESS

 4.5 out of 5 (203 Reviews)

Available in 4 Color(s)

Regular Price $3,599

Our Price $3,499

After Applicable Rebates

Our Price

$3,499

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This 27" Double Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven. Bold design details are the perfect balance of elegance and functionality.

Features:

  • EasyConvect Conversion System - Takes the guesswork out of convection cooking by ensuring exceptional results when experimenting with new recipes or familiar favorites.
  • 4.3 Cu. Ft. Capacity - The spacious capacity simultaneously accommodates multiple dishes.
  • SatinGlide Roll-Out Extension Rack (both ovens) - Allows easy loading and features an easy-grip handle, giving you the confidence when cooking with large or heavy dishes.
  • Glass-Touch Display with Control Lock Function - Gives an intuitive glass touch screen experience that's easy to wipe clean.
  • Self Cleaning Cycle - Uses high temperature to power through soils in the oven cavity, requiring only a quick wipe down at the end of the cycle.
Specifications
Dimensions
Depth 27-1/8 in
Depth With Door Open 90 Degree 46-3/4 in
Height 51-1/4 in
Lower Oven Capacity 4.3 cu. ft.
Upper Oven Capacity 4.3 cu. ft.
Width 27.0 in
Configuration and Overview
ADA Compliant No
CUL Yes
Fuel Type Electric
Installable Under Cooktop No
LP Convertible No
Oven Type Double
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Size 27 in
UL UL
Oven Details
Automatic Shut-Off Yes
Bake Element Power 2800W
Broiler Location Top of Oven
Convection Element Power 3200
Convection Element Type True
Convection Functions Bake Broil Roast Both
Delay Clean Yes
Door Broil Position Closed
Door Lock Yes
Door Removable Yes
Hidden Bake Element Yes
Interior Coating Porcelain
Interior Color Blue
Language Conversion English/French
Light Control Oven Light Touch Pad
Light Type Halogen
Lower Oven Interior Depth 19.0 in
Lower Oven Interior Height 18.0 in
Lower Oven Interior Width 22.0 in
Lower Oven Number of Oven Lights 2
Number of Bake Elements 1
Number of Broil Elements 1
Number of Lower Oven Racks 3
Number of Lower Rack Guides 6
Number of Upper Oven Racks 3
Number of Upper Rack Guides 6
Oven Cooking System Convection Both
Oven Rack 1 Type Standard
Oven Rack 2 Type Standard
Oven Rack 3 Type Gliding Roll-Out
Power On Indicator Light Yes
Self-Cleaning Oven Racks No
Temperature Conversion Yes
Upper Oven Interior Depth 19.0 in
Upper Oven Interior Height 18.0 in
Upper Oven Interior Width 22.0 in
Upper Oven Number of Oven Lights 2
Appearance
Door Type Metal & Glass
Flush Installation Approved Yes
Handle Color Stainless Steel
Handle Material Metal
Details
Broiler Element Power 4000W Both
Certifications
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 40

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (203 Reviews)

91% of reviewers recommend this product.

The ovens should come calibrated

Submitted by dgc - 9/10/2017

We purchased a double wall oven because we were matching our new black stainless dishwasher and black stainless refrigerator. Our old oven was about 30 years old and needed to be updated. The biggest problem we have had is trying to get it calibrated to the temperature it registers. We have a thermometer inside the oven and can tell that it is not calibrated. We were told that the owner has to calibrate it. We have followed the Instruction Book for calibration but it still is Off. We continue to recalibrate it every time we use it but it can be time consuming. The Oven should already come calibrated!!!! I like the slide out shelf on rollers.

Yes, I recommend this product

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Oven, convection, self-cleaning, and with a meat probe.

Submitted by Anita - 9/8/2017

Oven, convection, self-cleaning, and with a meat probe - BOTH OVENS! Simply great!!

Yes, I recommend this product

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Advanced oven

Submitted by LB - 9/6/2017

Purchased this oven after reading several reviews. The oven cooks very evenly.

Yes, I recommend this product

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Bad quality

Submitted by Maria Ave - 8/30/2017

I had this oven installed on my new home by the builder. After a couple of months, the bottom oven bottom chipped, and if was under the builder warranty so they replaced it. I did purchase the extended warranty because Kitchen Aid sent me tons of letter offering it. Now, after 3 years, the bottom oven that is the one I use 90 % of the times, chipped again. They are sending somebody to do a touch up. it doesn't make any sense , since it looks like this oven's coating (blue) is not of good quality (I had the same problem twice with 2 different units in 3 years).

No, I do not recommend this product

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Design and ease of use

Submitted by Charles - 8/16/2017

I bought two months ago and am very happy with the features and quality of workmanship

Yes, I recommend this product

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Great choice

Submitted by Sbf - 8/12/2017

Replaced a 40year old oven with this model. It's easy to use.

Yes, I recommend this product

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Great features

Submitted by mpmturner - 8/2/2017

Love my appliances

Yes, I recommend this product

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Great double oven

Submitted by Jimmy - 8/2/2017

I really loved this double oven, has all the settings that you could possibly think of. The convection feature is perfect, food cooks fast and evenly.

Yes, I recommend this product

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EZ To Use

Submitted by Mr. Jesse - 7/27/2017

It was a great choice. EZ on the eyes and panel is EZ to understand. Heat is even throughout the cavity.

Yes, I recommend this product

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Double oven

Submitted by Tammy - 7/21/2017

I love it. It is one of the best investment we made. We seem to be spending a lot more time in the kitchen and together.

Yes, I recommend this product

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Marvelous!

Submitted by Brennan - 7/11/2017

What a treat. I can't believe I didn't upgrade sooner.

Yes, I recommend this product

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A versatile wall oven

Submitted by Hot Works - 7/3/2017

Bought about a month ago to replace an oven that was 23 years old. Works great. Only downside is the time to preheat.

Yes, I recommend this product

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Love, love, love

Submitted by Dianne - 6/23/2017

I bought this in May and I am delighted

Yes, I recommend this product

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Love my oven!

Submitted by M.A. - 6/23/2017

I'm thrilled with the look of my new oven and how user friendly it is, in addition to how well it performs!

Yes, I recommend this product

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love my ovens

Submitted by Kay - 6/21/2017

I make bread and didn't even realize it had a proof setting to make the dough rise. Love that. Also like the instructions that show up on the display for all the settings.

Yes, I recommend this product

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Great Double Ovens

Submitted by Bernie - 6/15/2017

It is a very streamline, sleek double oven. I am very pleased with the appliance.

Yes, I recommend this product

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27" Double Wall Oven with even heat true convection

Submitted by Sharon - 6/15/2017

I love this double wall oven, even heat, beautiful inside and out.

Yes, I recommend this product

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27" double Wall Oven with even-heat True Convection

Submitted by BIGBADMOGGY - 5/20/2017

We purchased our ovens at our favorite appliance store, Appliance Sales Plus, in Somers New York. During the first few weeks of operation they performed well. The "Double Ovens" replaced a Kitchenaid oven & microwave combination. We will keep you informed as we go & we hope to be talking about the ovens for well over ten years as the past Kitchenaid combination lasted.

Yes, I recommend this product

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Great design - both outside and inside

Submitted by SA - 5/19/2017

Needed to replace my Kichenaid ovens-looked at other brands and stayed with Kitchenaid.

Yes, I recommend this product

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Looks great!

Submitted by Happy cook - 5/16/2017

Had to wait a long time for the oven to come in but worth the wait. Has lots of great features and looks really nice

Yes, I recommend this product

Great Oven

Submitted by JB - 5/15/2017

cooks well

Yes, I recommend this product

Looks and works great

Submitted by Rick - 5/3/2017

I bought the oven about two months ago and so far everything works great.

Yes, I recommend this product

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Nice looking ovens. Baking very good.

Submitted by Gold country girl - 4/25/2017

Had these ovens 3 weeks and like them Still have much to learn. Baking results have been great.

Yes, I recommend this product

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DIFFERENT

Submitted by NON E - 4/17/2017

MORE COOKING DONE

Yes, I recommend this product

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Great ovens

Submitted by TJ - 4/17/2017

Bought a few weeks ago, just in time for the spring holidays. Worked like a charm! Much more efficient than the 30 year old KitchenAid ovens we had to replace.

Yes, I recommend this product

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looks gorgeous in my kitchen

Submitted by kimmy - 4/13/2017

its a beautiful oven

Yes, I recommend this product

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Bob the Baker just passed Betty Croker

Submitted by Bob the baker - 4/9/2017

Best double over ever.... More bells and whistles than a Mercedes. Bakes, Roasts, Broils, and it cleans itself.. How could you not want one for your kitchen... Gotta love the blue interior.. Now I am baking cakes, cookies, pies, and soufflés from scratch.. Sorry Betty and Duncan this oven made me my kids best friend..

Yes, I recommend this product

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Love this oven!

Submitted by Ann - 4/9/2017

I just bought this to update the kitchen in my new home. I love the temp probe for the meat. Just enter in the meat temp and it shuts off when it's done. Also love the auto conversion for the convection feature. It adjusts the temp and time automatically for you. I could go on and on, it's the best oven I have ever had.

Yes, I recommend this product

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Sleek and Stylish

Submitted by Frisco mom - 4/8/2017

I haven't had a chance to use the oven yet more than a couple of times, but so far everything has been great. It converts my recipes easily for the convection feature, and it runs very quietly. I like the meat thermometer feature, although I haven't had a chance to test it out just yet. The racks slide in and out easily, and it's easy to operate. It looks so sleek, modern, and stylish, and has that commercial look to it with the chunkier handle. It's really a gorgeous appliance. The only negative I can see is that when you first get it you have to let the oils burn off...the smell kind of made mer nervous because I'm putting food in there soon after! But I believe this is something you have to do with all new ovens to get them ready to use. So not a kitchan aid issue, just a new oven issue. :)

Yes, I recommend this product

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Water marks between glass panes

Submitted by Clean kitchen - 4/6/2017

I bought this double oven a month ago. While I love the oven and especially the super clear windows, I am disappointed with the door design that allows steam/fluids to enter the vents and drop between the two panes of glass. After calling Kitchenaid, I have been told that this is normal, yet there is no way to clean the water marks between the glass. ? I expect this to become unbearable over time.

No, I do not recommend this product

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Great Oven

Submitted by slwotty - 4/4/2017

I am very pleased with everything about these ovens. Can't say enough about them

Yes, I recommend this product

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Very pleased

Submitted by The Rocket - 4/3/2017

I purchased this a month ago to replace my old KitchenAid double oven that we had for over 16 years. It has many features that I probably will not use, since I am a little old fashioned, but for baking, roasting, broiling, it works great. The heat is very even. The cooling fan is much quieter than my old KitchenAid. So far a great product and happy with its performance.

Yes, I recommend this product

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Love my beautiful new ovens!!

Submitted by Jan - 3/30/2017

I have never used a convection oven before but am learning to love it! Really cooks fish more evenly, especially if it's different thickness. I love the blue interior! Sometimes I just turn the light on and look at it!!!

Yes, I recommend this product

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Sleek, Clean Looking Unit

Submitted by Chuck - 3/30/2017

Getting use to features yet but the wife really likes using her new oven

Yes, I recommend this product

Excellent Choice of ovens

Submitted by Ralph - 3/26/2017

Easy to use and works perfectly

Yes, I recommend this product

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27" Double wall oven

Submitted by Al - 3/23/2017

Wife just loves it

Yes, I recommend this product

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Stainless silver oven

Submitted by RN mother of 2 - 3/22/2017

I bought this a month ago. It has double convection oven that heats up fast and it comes with a temperature probe.

Yes, I recommend this product

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Nice oven

Submitted by Rob - 3/20/2017

Replacing 15 year old KitchenAid wall oven. Very happy with the purchase.

Yes, I recommend this product

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27 inch Double Wall Kitchen Aid Oven

Submitted by Dylan - 3/17/2017

This my second kitchen aid double oven my first one lasted 25 years This oven has a couple features such as a double convection oven and the new slide out racks. Also it has a proof control which will be a nice addition if you make any product which needs proofing. Overall very satisfied with this oven.

Yes, I recommend this product

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I love everything about this double oven. It is beautiful!

Submitted by Cactusk - 3/16/2017

Great features including the roll out racks with the opening for your gloved hand, fan in the back that makes for better heat distribution and the BLUE interior!

Yes, I recommend this product

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Absolutely wonderful oven unit.

Submitted by Gi Gi - 3/10/2017

I love my new unit. My old unit died and even though the new one has the same dimensions as the old one, my old oven did not have enough room for my Calphalon roasting pan, but it now fits just fine in the new unit. I truly love having a double oven unit when preparing for a really nice dinner for holiday time, etc. It is beautiful and is so very efficient. I also like the fact that the sticker on it says Made in America! Thank you Kitchen Aid

Yes, I recommend this product

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Stylish & everything I bake turns out perfect.

Submitted by Rbclinton - 3/2/2017

I bought this a month ago and can't stop using it. Everything turns out perfectly.

Yes, I recommend this product

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Love Our New Oven

Submitted by Love2Teach - 2/23/2017

We bought this a few weeks ago and I'm very pleased so far. Both ovens are roomy and I love the bottom pull-out rack which is on rollers of some kind and lets you pull it all the way out (to stir, remove foil, etc.) without worrying about having it tip forward or needing to take the entire dish out of the oven in order to deal with it. The touchpad is super simple to use and very intuitive. Wishes: I wish there were two timers (for the two ovens) but I could use cooktime instead of the timers and that would solve the problem. Just haven't remembered to do that. And the oven light does both ovens at the same time, even if you're only using one. But not a big deal since I don't leave the light on the entire time I'm cooking!

Yes, I recommend this product

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Exciting

Submitted by DD - 2/22/2017

Replacing a double oven........Like the microwave connected........

Yes, I recommend this product

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Perfect new oven

Submitted by CED100 - 2/21/2017

The double convection oven is really nice. The design is clean and simple. It is a great improvement over our old oven.

Yes, I recommend this product

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Good replacement

Submitted by Norm - 2/17/2017

Good replacement

Yes, I recommend this product

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Love this oven.

Submitted by Jen - 2/6/2017

Love the oven. Haven't had any problems at all.

Yes, I recommend this product

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This oven has great features.

Submitted by Maria van der Plas - 2/1/2017

I bought this oven a month ago to replace my old Kitchen Aid double oven. It is so more efficient and has great features, am still getting to know how to get most advantage of it. Very happy with the purchase.

Yes, I recommend this product

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Disappointed

Submitted by Missy - 1/27/2017

I have this oven less than a year. It's confusing to operate. The buzzer is not loud enough. You have to be next to it to hear it.The roll-out extension rack is too heavy and difficult to handle.It's impossible to get the racks clean.I used the convection mode for the first time and the fan would not go on. I had to call for service. I hope the problem can be corrected.

No, I do not recommend this product

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Excellent coooking

Submitted by Jake - 1/26/2017

I have found the ovens to be easy to use and especially like cooking using the temperature probe.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
  • SELECTION
  • PRICE
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  • EXPERTISE
  • LOCAL
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About Us

This 27" Double Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven. Bold design details are the perfect balance of elegance and functionality. [More About Us]

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