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30" Double Wall Oven with Even-Heat True Convection - Stainless Steel

Model # KODE500ESS

 4.5 out of 5 (457 Reviews)

Available in 4 Color(s)

Regular Price $3,599

Our Price $3,499

After Applicable Rebates

Our Price

$3,499

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This 30 Double Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven. Bold design details are the perfect balance of elegance and functionality.

Features:

  • EasyConvect Conversion System - Takes the guesswork out of convection cooking by ensuring exceptional results when experimenting with new recipes or familiar favorites.
  • 5.0 Cu. Ft. Capacity (each oven) - Provides an extra-large cooking capacity that's unsurpassed among 30" wall ovens and is perfect for large turkeys and roasts. It can even make multiple dishes at once.
  • SatinGlide Roll-Out Extension Rack (both ovens) - Allows easy loading and features an easy-grip handle, giving you the confidence when cooking with large or heavy dishes.
  • Glass-Touch Display with Control Lock Function - Gives an intuitive glass touch screen experience that's easy to wipe clean.
  • Self Cleaning Cycle - Uses high temperature to power through soils in the oven cavity, requiring only a quick wipe down at the end of the cycle.
Specifications
Dimensions
Depth 27-1/8 in
Depth Closed Excluding Handles 24-1/2 in
Depth With Door Open 90 Degree 46-3/4 in
Height 51-1/4 in
Lower Oven Capacity 5.0 cu. ft.
Upper Oven Capacity 5.0 cu. ft.
Width 30.0 in
Configuration and Overview
CUL Yes
Fuel Type Electric
Installable Under Cooktop No
LP Convertible No
Oven Type Double
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Size 30 in
UL UL
Oven Details
Automatic Shut-Off Yes
Bake Element Power 2800W Both
Broiler Location Top of Oven
Convection Element Power 3200
Convection Element Type True
Convection Functions Bake Broil Roast Both
Delay Clean Yes
Door Broil Position Closed
Door Lock Yes
Door Removable Yes
Hidden Bake Element Yes
Interior Coating Porcelain
Interior Color Black
Language Conversion English/French
Light Control Oven Light Touch Pad
Light Type Halogen
Lower Oven Interior Depth 19.0 in
Lower Oven Interior Height 18.0 in
Lower Oven Interior Width 25.0 in
Lower Oven Number of Oven Lights 2
Number of Bake Elements 1
Number of Broil Elements 1
Number of Lower Oven Racks 3
Number of Lower Rack Guides 6
Number of Upper Oven Racks 3
Number of Upper Rack Guides 6
Oven Cooking System Convection Both
Oven Rack 1 Type Heavy Duty
Oven Rack 2 Type Heavy Duty
Oven Rack 3 Type Gliding Roll-Out
Self-Cleaning Oven Racks No
Temperature Conversion Yes
Upper Oven Interior Depth 19.0 in
Upper Oven Interior Height 18.0 in
Upper Oven Interior Width 25.0 in
Upper Oven Number of Oven Lights 2
Appearance
Door Type Metal & Glass
Flush Installation Approved Yes
Handle Color Stainless Steel
Handle Material Metal
Electrical
Amps 40
Details
Broiler Element Power 4000W Both

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.5

out of 5 (457 Reviews)

91% of reviewers recommend this product.

I'm in love with my double wall oven!

Submitted by BAM - 11/19/2017

I've had my double wall oven almost a year and I'm still smiling when I use it! It is beautiful - inside (cobalt blue!) and out (shiny stainless steel). It performs well and is spacious with easy to pull out racks. The proofing function was a nice surprise to allow bread dough to rise! The halogen lights are really bright. I only wish that both oven lights did not come on regardless of which oven is being used.

Yes, I recommend this product

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Looks nice

Submitted by Jess - 10/31/2017

Still getting used to the controls

Yes, I recommend this product

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Great Replacement

Submitted by RLMAV8R - 9/24/2017

We needed a replacement for our 16 year old double oven but it needed to fit into the cavity left behind after the old one was removed. No problem. The Kitchenaid was perfect albeit really heavy! But we got it in and it was super easy to install. So far it has baked and cooked so well that we forgot what it was like to not have to worry if everything would come out right. And it is darn sharp too. Sometimes I turn the oven light on just because it looks so cool with the blue interior. One small gripe though. When the oven light is turned on, BOTH oven lights come on. A better design would have independent switches for the two oven lights. But I guess I can live with it! Oh, and the sliding oven racks are very nice.

Yes, I recommend this product

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poor build looks terrible no quallity too much money

Submitted by tom - 9/21/2017

worst appliance I have ever bought every friend can not believe that the doors do not fit I will tell every visitor to my house to never buy kitchen aid appliances your factory repairman was not able to make doors look ok this oven should never be sold

No, I do not recommend this product

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Even Heating

Submitted by Oscar - 9/15/2017

Using for 4 months now. Ovens heat evenly. Love the convection

Yes, I recommend this product

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Beautiful inside. Beautiful outside. Stay tuned on rest.

Submitted by Linda - 9/8/2017

Just purchased this double oven. Beautiful in kitchen. Takes a while to preheat. Already received one error message when cooling down, so we hoping there are no issues. I do a lot of baking and roasting.

Yes, I recommend this product

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Beautiful refrigerator

Submitted by Amy - 9/8/2017

I bought this a month ago and couldn't be happier. It's absolutely the most beautiful refrigerator inside and out. I love the wood features inside and the compartment for marinating meat. Hands down best purchase I made

Yes, I recommend this product

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Installed and after 3 attempts DOES NOT WORK

Submitted by Bob - 9/8/2017

Ovens would not work and computer showed error. After 3 attemps could not fix it. I was told that it was policy to try to repair the problem. I told Don's Appliances in Pittsburgh I want a new oven. Waiting for my new ovens

No, I do not recommend this product

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Attractive

Submitted by Ken - 9/3/2017

Haven't had manys occasion to use it yet. However it has worked very well thus far.

Yes, I recommend this product

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Very nice!

Submitted by Dsanz - 8/30/2017

Great oven! The sliding bottom racks are great! Double convection! Beautiful unit! This is what made me buy the kitchenaid suite! This oven is awesome!

Yes, I recommend this product

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Sleek

Submitted by Nubuddy - 8/30/2017

Very pleased

Yes, I recommend this product

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nice features

Submitted by LJ - 8/28/2017

nice features very versatile

Yes, I recommend this product

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As functional as it is beautiful!

Submitted by Amie - 8/28/2017

I have had this double oven about a week. I have baked cake and cooked dinner in it. My old one had become extremely loud and my new Kitchen Aid ovens are so quiet I don't know it's even on! I have found the controls extremely user friendly and I LOVE the big clear windows so I can actually SEE my food as it bakes. I have not had to use a thermometer yet with what I have cooked in them, but I am certain it will be easy for me to see any thermometer I may have in a roast or a turkey. Of course, it come with a thermometer too that plugs into the oven internally. I can't wait to learn how to use it! I did notice when I was researching and reading reviews online that some people had complaints about the volume of the timer. I must agree that whomever decided it was an accurate volume needs their head examined. It is not very loud at all. If the tv is in or there is conversation you won't hear it easily if at all. I will say it is a very high pitched tone though so you may hear something but it is so faint you won't know what. I have a time in my microwave so I can use it as a backup if needed. My only other concern at this time is the massive amount of heat it puts out into the kitchen. I have no clue where my former oven vented heat (from the top toward the ceiling I believe) but this one vents out the front bottom onto the floor. I have no doubt it will warm up the kitchen when on based on the air. This will be nice in the winter but not so nice during the summer months. If my feet are ever cold though, I now know I can turn on my oven and stand in front of it to warm them promptly and thoroughly.

Yes, I recommend this product

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Sturdy and streamlined.

Submitted by Jules - 8/24/2017

I have recently used my new oven. It is spacious, well lit and the capacity is large. The convection fan does blow loudly at times. The instructions are not very helpful in learning how to use the convection option either. After Thanksgiving I should be able to give a solid opinion about the quality of the cooking. I was impressed with the broiler which produced a crispy top and moist interior.

Yes, I recommend this product

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Best oven, best value - very happy

Submitted by North Bend - 8/23/2017

This oven replaced my Thermador. I was satisfied with the Thermador for years but the motherboard failed three times. After considerable research I decided on the Kitchenaid. After three months, several loafs of bread, quiche, pizza, pastry, and roasts I'm confident that I made the best choice. Easy glide shelf, double convection, auto converting temps for baking, and temperature probe! The quick preheat is also a nice feature. I never realized so many advancements have been incorporated into these ovens. Very happy.

Yes, I recommend this product

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Awesome convenience!

Submitted by Sweet Desires Bakery - 8/21/2017

As a baker and cake decorator running a home-based business, this double-oven is such a convenience when I need to bake multiple cake layers of different flavors or multiple desserts that require different baking times or heat levels. A five layer cake (12"+ diameter) took me nearly 6 hours just to bake in a single range oven, now only takes me less than 2 hours! And my cakes bake beautifully! I am very happy that I have this beautiful addition to my kitchen! And it looks fabulous!

Yes, I recommend this product

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Convection baking is the way to go

Submitted by n/a - 8/18/2017

This is my second Kitchen Aid convection oven. I loved how it cooks food so fast. We have baked a turkey at Thanksgiving is about 2 hours and it was so moist. This oven cook so evenly and a pleasure to use.

Yes, I recommend this product

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Always wanted double ovens

Submitted by master cooking assistant - 8/16/2017

Decided to go all Kitchenaid

Yes, I recommend this product

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difficult leap from old technology to new

Submitted by EB - 8/13/2017

I started using my new ovens in May. It's August and I can finally cook something and have it turn out as intended. My old ovens were 22 years old and oven technology has changed. It's been a struggle to learn the semi-intuitive digital keypad, and even more, to get used to the ovens themselves and how they bake/broil. I've had to throw out everything I knew about ovens and about baking and teach myself all over again. The manual is NOT helpful--incorrect and missing information is the norm. Fortunately KitchenAid has a help line. Best features of ovens are superior interior lights, and excellent insulation so using the oven doesn't heat up the kitchen. Quite loud while cooling down, which takes a very long time.

Yes, I recommend this product

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Great performance

Submitted by Hjs - 8/10/2017

Replaced kitchen aid ovens I had for over 20 yrs. kitchen aid still the best

Yes, I recommend this product

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Love my new wall oven

Submitted by Alex - 8/9/2017

I have only used my wall oven a few times because I also bought the convection microwave from Kitchenaid, so that gets used most often. I use the wall oven when I have to bake something too large to fit in the microwave. I love this oven because it is so efficient and holds heat so well. It only takes about 5 minutes to heat up to 400+ degrees, which I love as all my other ones typically take at least 9-10 minutes. Also, once this unit reaches temperature, it is so well insulated that it hardly radiates any heat in the kitchen, to the point I can touch the glass window on the door. Best wall over for the price!!!

Yes, I recommend this product

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Great refrigerator with great features

Submitted by The greatest - 8/6/2017

We bought 5 all new appliances & could not be more happier.

Yes, I recommend this product

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Love times two!

Submitted by Jason - 8/5/2017

We had this installed in our new home and love the features appearance and price. Kitchenaid quality is wonderful!!

Yes, I recommend this product

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love this oven

Submitted by jodie - 8/4/2017

I love the styling and the performance of this double oven.

Yes, I recommend this product

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oven

Submitted by Chick - 8/3/2017

good product

Yes, I recommend this product

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Nice

Submitted by cook - 8/2/2017

Very easy to use

Yes, I recommend this product

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Wife loves the double oven and has used both at same time.

Submitted by Country boy - 8/2/2017

We looked at a lot of ovens for our new home and loved this one. Great appliance.

Yes, I recommend this product

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Wall oven

Submitted by Teach - 8/1/2017

These ovens are replacing my GE range which never seemed to be too efficient. These ovens perform very differently. I am happy with them But it is difficult to judge timing. I would suggest adding approximate times for various meats especially under the broiler. This could be available on website.This is new having to broil with the door closed. It suggests trying different levels but who wants to practice with food. Every meal is a guesstimate.The baking/ roasting is excellent. Also, the fan is too loud.

Yes, I recommend this product

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great oven !

Submitted by BGMSHRM - 7/29/2017

We have used our oven several times now with perfectly cooked food every time. the controls are easy and straight forward and are a nice white light. I would recommend this oven to anyone thinking of getting a new one. only thing missing is the ability to turn on from my phone to preheat.

Yes, I recommend this product

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Glad I Stopped

Submitted by Jimmy - 7/28/2017

Looks great, works great and easy to use.....

Yes, I recommend this product

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Love everything about it.

Submitted by Pat - 7/24/2017

I am super happy with my double oven. The meat thermometer is a great idea!

Yes, I recommend this product

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matches other kitchen aid appliances

Submitted by don't have one - 7/24/2017

I should have checked that the broiler had a high, med, low setting and when light is turned on it should only go on in oven you're using. Another feature of a competitor is the broiler can be set for middle, full, or side - Very nice feature. No warm feature, again I enjoyed with my LG and GE dbl wall ovene

No, I do not recommend this product

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Beautiful and bright

Submitted by Y Boy - 7/21/2017

This double oven looks great. The inside light makes it look like it belongs in Hollywood. The blue interior makes viewing the inside much more real, easy to see the food and tell when it's time to come out. The timer chime is very soft, even on the highest setting. All in all a great oven

Yes, I recommend this product

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Awesome oven

Submitted by Miller2272 - 7/21/2017

I love my double oven. Works extremely well, glad I purchased it.

Yes, I recommend this product

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Convect bake!

Submitted by Dee - 7/20/2017

Love the convect bake option and that the oven translates the baking info for you. Great ovens!

Yes, I recommend this product

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Best Oven I've Ever Had

Submitted by JV - 7/19/2017

This oven is top notch in all respects as far as I'm concerned. Quick preheating, even cooking, and simple to use. Just note that by default the sound is set on a low setting which for us was almost impossible to hear so make sure you check that after installation :)

Yes, I recommend this product

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I'm dazzled by this oven!

Submitted by Kenzie the Cook - 7/18/2017

I'm in love with this oven. It's beautiful, yet functional. There are several adjustable racks inside that glide in and out effortlessly to accommodate whatever you may be cooking. The convection bake/roast features allows for even cooking. The thermometer for meat is really neat as well. No more guessing as to whether or not my chicken is done. My only complaint is that the timer is a little quiet and was a bit difficult to use at first due to two settings HR:MIN and MIN:SEC (I set a loaf of bread I was making for 50 hours). I've adjusted it to full volume, but it still seems a little soft. This is definitely not a deterrent though. Almost all of my guests are complimentary of the royal blue interior as well.

Yes, I recommend this product

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Beautiful

Submitted by Lyn - 7/18/2017

This has been my dream to have a double wall oven. I do lots of cooking and it just makes it so much easier.

Yes, I recommend this product

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sooo easy to use

Submitted by frank - 7/18/2017

Beautiful to look at and easy to use.

Yes, I recommend this product

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Great Oven. Love it.

Submitted by scott - 7/18/2017

I have three Kitchen aid appliances and they are all great. one is over 12 years old.

Yes, I recommend this product

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Keyboard Errors

Submitted by P.Berry - 7/17/2017

I purchased this oven about 4 months ago for a new home we had built. It was between this and an LG model. We love the oven except for the Keyboard Key Stuck error (Error code F2E1) we continually get when cooking anything that produces condensation that flows over the keypad when you open the oven door. We have had the keypad replaced 3 times along with a logic board. KitchenAid has yet to step up and resolve the problem or replace the oven. I continue getting the run around with their support team and we are trying again to have another service tech come out. I would have expected a better quality product and better support from this brand.

No, I do not recommend this product

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Beauty and function!

Submitted by Dogmomma - 7/17/2017

Fell in love with this the minute I opened it up in the showroom! Love all the features, especially the pull out racks! Takes a bit longer to heat up then my old oven, but that is a minor concern.

Yes, I recommend this product

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Great features and esay to use.

Submitted by MD - 7/15/2017

Love having a double oven!

Yes, I recommend this product

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Excellent

Submitted by Golfing Granny - 7/12/2017

Wonderful appliance. I have enjoyed using the oven.

Yes, I recommend this product

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Finally content after 20 yrs of unreliable oven cooking time

Submitted by CookerNi - 7/11/2017

Remodeling kitchen and had to purchase a double oven; baking and cooking results have been excellent! Sorry I waited so long to buy a new one. Highly recommend KODE500ESS double wall oven!

Yes, I recommend this product

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Atop soon to tell

Submitted by Diane - 7/11/2017

I have only had the new oven a few days. The first unit only lasted 13 days. It is now questionable as to if it was the oven or the installers. It took three tries to get it working and actually stay working. So far I would have to say it heats up quickly and seems to bake evenly. I don't like the noise of the fan. It seem to be loud and stays on while the unit cools down.

Yes, I recommend this product

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Problems right from the start

Submitted by Lynn H. - 6/23/2017

This oven was installed on April 14, 2017. The top oven door was dented, we found that the top oven cooking slow. It took 40 minutes to cook a chicken breast. The bottom door did not close all the way and the top oven convection fan make a noise like a freight train running through the kitchen. A new oven door was ordered, but the one that came in was dented also, so had to wait for the new one to come in again. The new door was installed on May 13th, the service rep found that the top oven was not calibrated correctly. He tried to work on the fan, but it still was not fixed, the bottom oven door is supposed to be okay. We now have to wait again to get the fan fixed.

No, I do not recommend this product

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Love my new double ovens

Submitted by Vaughan - 6/23/2017

I have had my ovens for about two weeks. They look great in my kitchen- I especially love the blue enamel inside! They work great and the convection feature is made simple by a conversion on the control panel. Convection cooking is easy- my other oven intimidated me for that particular feature- so I never used it

Yes, I recommend this product

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Brand-new and it's failed twice.

Submitted by Carol - 6/21/2017

Waiting for parts. Apparently the blower fan that cools the electronics failed. But it was not diagnosed the first time. Put in a new fuse. That failed quickly after it was repaired. The fuse blew a second time and now realize that the fan is not working to keep the electronics cool.

No, I do not recommend this product

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Beautiful

Submitted by tom - 6/21/2017

Great looking love the heavy duty bottom racks

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

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  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

This 30 Double Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. The Temperature Probe delivers accurate measurement of internal temperatures of meats, poultry, and casseroles without opening the oven. Bold design details are the perfect balance of elegance and functionality. [More About Us]

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