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30" Combination Wall Oven with Even-Heat True Convection (Lower Oven) - Black Stainless

Model # KOCE500EBS

 4.4 out of 5 (63 Reviews)

Available in 4 Color(s)

Regular Price $3,999

Our Price $3,899

After Applicable Rebates

Our Price

$3,899

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This 30" Combination Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. Its upper Microwave Convection Cooking Oven combines a 900 watt microwave with a 1600 watt convection element for high speed cooking. Bold design details are the perfect balance of elegance and functionality.

Features:

  • Temperature Probe - Allows accurate measurement of internal temperatures of meats, poultry, and casseroles without having to open the oven so that food can be cooked perfectly.
  • EasyConvect Conversion System - Takes guesswork out of convection cooking by ensuring you can get exceptional results when experimenting with new or familiar recipes.
  • 5.0 Cu. Ft. Total Capacity (lower oven) - Gives you an extra-large capacity for holding your largest turkeys and roasts. It also lets you prepare multiple dishes at the same time.
  • 1.4 Cu. Ft. Capacity (upper oven) - The upper microwave oven gives you family-size capacity that complements the lower convection oven.
  • Crispwave Microwave Technology and Crisper Pan (upper oven) - Allows the microwave oven to be used for grilling, frying, and convection cooking. The specially designed crisper pan can be used to brown, crisp, and pan-fry foods.
  • SatinGlide Roll-Out Extension Rack (lower oven) - Allows easy loading and features an easy-grip handle, giving you the confidence when cooking with large or heavy dishes.
Specifications
Dimensions
Depth 27-1/8 in
Depth Closed Excluding Handles 24-1/2 in
Depth With Door Open 90 Degree 46-3/4 in
Height 42-1/2 in
Microwave Capacity 1.4 cu. ft.
Oven Capacity 5.0 cu. ft.
Width 30.0 in
Configuration and Overview
ADA Compliant No
CUL Yes
Fuel Type Electric
Oven Type Combination
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Size 30 in
UL UL
Oven Details
Automatic Shut-Off Yes
Bake Element Power 2800W
Broiler Location Top of Oven
Convection Element Power 3200
Convection Functions Bake, Broil, Roast
Door Broil Position Closed
Door Lock Yes
Door Removable Yes
Hidden Bake Element Yes
Interior Color Black
Language Conversion English/French
Number of Oven Lights 2
Number of Oven Racks 3
Number of Rack Guides 6
Oven Cooking System Convection
Oven Light Type Halogen
Oven Rack 1 Type Standard
Oven Rack 2 Type Standard
Oven Rack 3 Type Gliding Roll-Out
Self-Cleaning Oven Racks No
Appearance
Door Type Metal & Glass
Flush Installation Approved Yes
Handle Color Stainless Steel
Handle Material Metal
Microwave Details
Convection Yes
Convection Power 1600 w
Cooking Power 900 w
Door Swing Drop Down
Grill Yes
Grill Power 1600.0 w
Microwave Selections Baking Rack, Add A Minute, Cook Power, Cook Time, Crisp Pan, Defrost, Easy Convect, Popcorn, Reheat, Soften/Melt, Steam, Steam Accessory
Sensor Cooking Yes - Microwave
Turntable Yes
Turntable Diameter Size 14-1/8 in
Details
Broiler Element Power 4000W
Certifications
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 40
Hz 60
Power Cord Included No

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.4

out of 5 (63 Reviews)

87% of reviewers recommend this product.

When you're hot, you're hot!

Submitted by KitchenAid Addict - 9/25/2017

Love the way it cooks, love all the features( built in meat thermometer, especially), love the easy glide rack, love the blackstainless steel look! It seems to take a little more time to heat up, but that doesn't bother me at all!

Yes, I recommend this product

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I like it

Submitted by Meg - 8/17/2017

I Like it but could be a bit more modern and innovative !

Yes, I recommend this product

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Love it!!

Submitted by Happy mom - 8/5/2017

I bought this 2 weeks ago and I'm so excited!

Yes, I recommend this product

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Beautiful

Submitted by Hawkeye - 7/28/2017

Was very disappointed that my "old" Kitchen Aide combination wall unit died, spent $$ attempting to save it without success. Decided to stay with Kitchen Aide despite the cost of the unit as it would have cost more to re-do the cabinets to accommodate a different brand. I am hopeful that this one will last longer than the last one. That being said the unit is beautiful, quiet (much quieter than the old one).

Yes, I recommend this product

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Love this appliance

Submitted by Char - 7/23/2017

We renovated a home and used all kitchen aid appliances.. easy to work easy to clean

Yes, I recommend this product

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Excellent features. Easy to use. Wonderful appliance.

Submitted by Scott - 7/20/2017

We bought this after a flood. Easy to use. Works great.

Yes, I recommend this product

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very satisfy

Submitted by Danny J - 6/16/2017

We love the Black Stainless, easy to clean and look great with white cabinets

Yes, I recommend this product

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Noisy microwave

Submitted by Scott - 5/21/2017

Extremely noisy microwave. My brother has same unit in his home in Tucson and his makes this one sound like a rock concert. Had repairman come out and told me it was standard microwave sound. Loud background clicking sound is not normal.

No, I do not recommend this product

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Cooks like a charm

Submitted by Darla - 5/17/2017

I am more than satisfied to have my new appliance. I am actually "cooking" with the microwave, following prompts with ease. Love the baking of the oven and have not tried convection yet. Can't wait to do that.

Yes, I recommend this product

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Good system

Submitted by jimvkmw - 5/15/2017

I purchased the Kitchen Aid combination microwave & oven wall mountable unit approximately 1 month ago and everything works well but I miss not being able to observe items cooking in microwave when it is running, microwave portion needs a brighter light or clearer window.

Yes, I recommend this product

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Black steel finish impressive

Submitted by Ray - 5/1/2017

I owned similar KitchenAid product for 15 years and this product performs better.

Yes, I recommend this product

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Very Disappointing

Submitted by redsky - 4/25/2017

Built a new home and fell in love with the Kitchenaid black stainless refrigerator. So then had to select the appliances to match. Very disappointed with the microwave/oven combo. Microwave is ONLY 900W - takes a long time to heat things up - our little $99 counter microwave in our guest kitchen is so superior. The oven also seems to heat slower, always have to either increase the temperature or lengthen the time to cook. The controls are confusing, especially the oven. First you pre-heat and if you don't immediately start cooking, it turns off. Plus the "bells" to notify you are very faint and you often don't hear them. It is also easy to pre-heat and put something in to cook, only to find that the oven has turned off! Also after cooking, the fan continually runs for a long time on both the microwave and the oven - I can understand the oven, but for a one minute warm-up in the microwave? Very annoying. For as much as we paid to have this Kitchenaid appliance, we are very disappointed.

No, I do not recommend this product

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Love this oven

Submitted by No nickname - 4/15/2017

Love this beautiful combo micro and oven. Bake many things in it so far but haven't used the convection part of it much--still learning. The only thing I'm not sure of is the self cleaning instructions. I was warned by the installer that the self cleaning feature on a combo oven can get it too hot and burn out the computer parts of it sooner or later. Hope this isn't true. He said he has had to replace parts because of this problem and he said I should use oven cleaner instead. Have to check with Kitchenaid about this.

Yes, I recommend this product

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Perfect fit with great appearance

Submitted by Leet - 4/6/2017

Best convection oven I have ever owned. Easy to operate and makes the best tasting dishes ever!

Yes, I recommend this product

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Great features

Submitted by D - 3/24/2017

Love the microwave and all it's cool features. Crisper pan works great. Can reheat pizza, make an awesome omlet even cook hashbrown potatoes to a crisp golden brown without any oil!!! Steamer is a nice addition. Bottom oven baked cookies to a perfect golden brown

Yes, I recommend this product

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Love the look

Submitted by Jack B - 1/20/2017

Slick work great looks great

Yes, I recommend this product

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Great Combo

Submitted by Shar - 1/9/2017

I bought the Micro/Oven combination to replace two very old used appliances. I love the look of it, the Black Stainless steel is amazing and easy to wipe off. The touch features are easy to use and rotate between the two units. I love the 3 oven pull out racks, and the front opening for a pot holder pulling the rack straight out.Comes with Broiler pan, steamer, and many other accessories.

Yes, I recommend this product

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beautifully designer

Submitted by DJ - 12/16/2016

Nice looking addition to the kitchen. The finish is beautiful as are the detailing. Easy to use and has a lot of useful features.

Yes, I recommend this product

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Awesome range/microwave combo

Submitted by Ann a golfer - 12/5/2016

This is an absolutely beautiful range. The black stainless is just gorgeous. I have only had it a week now but so far heat in oven is perfectly calibrated. Cooks evenly. The microwave does as well.

Yes, I recommend this product

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Sleek and stylish

Submitted by Parker - 12/2/2016

Love the look, no finger prints!!

Yes, I recommend this product

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Love my Combination Wall Oven

Submitted by Kathy - 11/29/2016

Over the Thanksgiving Holidays I roasted a prime rib roast using the meat probe and it turned out perfect. I made scalloped potatoes in the microwave and they were perfect. The oven was big enough to have room for rolls, corn pudding, dressing at the same time. It was a very good investment for the new kitchen.

Yes, I recommend this product

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LOVE

Submitted by Linda - 11/28/2016

Love the microwave/convection oven - I use it more often that my big oven since it's just my husband and I. Couldn't be happier with the black stainless steel - it's gorgeous!

Yes, I recommend this product

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Sadly Disappointed

Submitted by Kritter Guy - 11/27/2016

Remodeled Kitchen and after lots of searching opted for the Kitchen Aid Microwave Combo oven in Black Stainless Steel. Really beautiful, great features, very large capacity oven. However upon instatllation, oven door was badly started and needed to be replaced. Microwave made terrible sound and needed to be repaired. The fan was completely loose. Still not running right. And now the Oven is making a loud whining sound. Kitchen Aid customer service has been great, but this is the 3rd repair visit on a brand new, newly installed appliance. Plus the Microwave Door should open side to side not up and down. Makes it very hard to access, clean etc. Very Disappointed.

No, I do not recommend this product

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Great oven, one small design flaw

Submitted by Helen - 11/25/2016

The black stInless used by KitchenAid is what drew me to this oven. A perfect complement to otherwise vintage kitchen. The micro/oven controls are intuitive and I rarely need to consult the somewhat complex instruction manuals. Oven temp is on tArfet and I'm not bothered by the fans that cool down the units after the cycle has been completed. The design flaw is in the overlap of stainless steel pieces at the corners of both the oven and microwave. The overlaps create sharp edges that can snag clothing or resul in scratches to a person opening or closing the doors. Our contractor was able to file the edges to a satisfactory level. This issue should be corrected in what otherwise is a great appliance. .

Yes, I recommend this product

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30" combo wall oven

Submitted by Bob - 11/20/2016

I've had it for a week after waiting 3 months for delivery. The oven is excellent, although I miss the steam assist of the previous model. The microwave is very loud. I'll be having it looked at and hope the noise is something repairable.

Yes, I recommend this product

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Combo

Submitted by Kimmcro - 11/9/2016

My new microwave/oven combination is so very versatile. I love that I can use it in so many ways. I've never had a convection oven before and I just love how it bakes.

Yes, I recommend this product

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Kitchen Aid Micro / Convection Oven

Submitted by Fixer - 9/27/2016

The product replaced a Kitchen Aid Micro Wave / Oven installed in 1993, which served us very well. So we proceeded to review all similar type units on the market. We believe this unit meets or exceeds our needs and surpasses the capabilities of our previous unit which served us well. This is the reason we returned as customers to select another Kitchen Aid unit.

Yes, I recommend this product

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Microwave and Oven

Submitted by Retired2014 - 9/24/2016

Very nice product. Both work very well and are easy to use. Would recommend that the touch screen have a light

Yes, I recommend this product

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Love this unit

Submitted by Boloman - 9/12/2016

Bought this unit for new house construction, and had no experience with wall unit oven and micro combo, so this was outside our comfort zone! Love the black stainless, and it really is finger printless! Both unit control panels are easy to understand and use. Quick to heat up and the units are true to temp, which is important. Love these things!

Yes, I recommend this product

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Easy to install and works great

Submitted by Doitmyselfer - 8/27/2016

Removed old Dacor cooktop, had new granite installed then installed cooktop. Was very easy to install. I like the grease trap and filter, very simple and accessible from top. Looks good and heats up instantaneously.

Yes, I recommend this product

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Easy to install, works great, looks amazing

Submitted by Doitmyselfer - 8/27/2016

Replaced old double oven with this micowave, convection oven combo. Was very easy to install. Looks amazing and oven and microwave cook very even and consistent. Love the convection feature.

Yes, I recommend this product

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High Quality Oven

Submitted by Jatin - 8/5/2016

We love this oven! Heating is through and even. The oven looks great. It was super easy to install. We love the lower rack that slides on gliders to extend further out.

Yes, I recommend this product

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Microwave Vegetable Steamer

Submitted by Grandma Gail - 7/11/2016

My oven/microwave was installed two weeks ago. So far I am happy with it. However, I am still learning how to use all the features. My only complaint is that once the microwave has finished the fan continues to operate making it difficult to know when the cooking time has finished.

Yes, I recommend this product

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Love my wall unit oven and microwave

Submitted by Patty - 7/10/2016

Although they are recently new and I have only used about 6 times, they are great.

Yes, I recommend this product

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Compact & neat! Combination Oven & True Convection.

Submitted by Melynda & Johnnie - 6/14/2016

We love our new 30" Wall Oven with Even-Heat True Convection ( Lower Oven). It cooks bakes steams all to perfection. Cannot wait to do a turkey!

Yes, I recommend this product

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Excellent choice

Submitted by Jr - 5/20/2016

I've had this oven and microwave combination for about two months and we very pleased. The new black stainless looks really sharp. Let's hope I get another 10 or 15 years out of the microwave. Only item I would improve and I shopped a lot of combinations; I did not find one where the microwave Door hinge was super smooth. Having to double as convection oven makes the the door a tad bulky. I would recommend this one .

Yes, I recommend this product

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Would never buy this again

Submitted by Larry - 2/12/2016

This was installed the end of November 2015. Temperature test at install was good. Next day "dead". Waited two weeks for parts and when we called the local repair shop designated by Kitchen Aide they didn't know what parts they had in for the fix or when it would be. The next day they called with the parts and came out and did the repair. The main oven was off by 30 degrees! We had to use their "Tool" to boost the temp by 30 degrees whenever we set a cooking temperature. The "convection oven" part wonders all over the temperature set point. We don't really know what temperature we are cooking at. See attached picture. We would NOT RECOMMEND this product! AT ALL!

No, I do not recommend this product

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Customer Service for Kitchen Aid Combo Oven Microwave

Submitted by Tammy - 11/30/2015

I really can't tell you if I love the oven or not, I have had it for 2 weeks and unable to use it. When it was installed we noticed it was missing the left hand light protector in the oven. I can tell you I am not very happy with the customer service, I called them over a week ago for the replacement part, I received it today, "Broken" packed in a paper bag, I can't believe anything makes it packed that way. after spending 45 minutes on hold to order another one I was told it could not be rushed only FedX ground. So here I sit unable to use my oven for at least another week. However, I was able to use the microwave and love it. I am hoping to say the same thing for the oven but as of now not impressed at all with the customer service. A brand new combo oven missing parts? I dont think I can answer any of the questions beings I haven't been able to use the oven.

No, I do not recommend this product

Big oven, lots of features

Submitted by Danny D - 11/11/2015

Have had this unit for 2+ months now. Lots of things to figure out, so maybe my complaints are due to lack of knowledge. Works well, but a couple of things bug me; 1) micro wave fan keeps running after food is done and I don't realize it's complete; 2) with oven on, trying to microwave something, keep turning oven off; 3) difficult to add time to oven once timed bake completed (starts to pre-heat even if off less than a minute.

Yes, I recommend this product

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Beautiful and functional

Submitted by Skip - 11/10/2015

The black stainless finish is even more gorgeous in real life than it is on the ads. These ovens also have tremendous functionality. We thought we'd be intimidated by all the choices, but the menus and messages are logical and guide you right to what you want to do. The microwave heats more evenly than any I've ever used before. The oven is accurate and heats evenly. And the warm up is much shorter than some reviews have said. It's not an issue. Could not be happier with this combination.

Yes, I recommend this product

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Looks Awsome but Very slow to heat up.

Submitted by The Brad - 11/1/2015

My wife and I love the look and features of this unit, BUT when you pre-heat the oven it takes like 20min to reach 350F. I have had several ovens in my 48yrs and this is the most I have ever spent and the slowest to heat up. I would look for something different if I had to do it again.

No, I do not recommend this product

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so far love this appliance

Submitted by kellerP - 10/25/2015

Have only been using this for a few months but so far love the look and options. I use the convection microwave all the time and enjoy the convenience.

Yes, I recommend this product

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Very nice unit

Submitted by MM - 10/17/2015

Best stove microwave combo we have ever used. This unit performs, looks and feels like an item from a professional kitchen.

Yes, I recommend this product

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Not sure my best purchasee

Submitted by Linda - 10/14/2015

Would be nice to have better understanding of how the microwave/convection oven works.

No, I do not recommend this product

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EFFECIENT

Submitted by OVEN - 10/13/2015

WE PURCHASED THIS ONE MONTH AGO. HAS SOME VERY NICE FEATURES BUT AM DISAPPOINTED IN WHEN WE MOVE THE OVEN RACKS THEY RUB THE SIDES AND FLECKS OF STEEL ON SIDES SCRAPE AND FALL TO THE BOTTOM

No, I do not recommend this product

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Even Cooking Magic

Submitted by Jayhook - 10/12/2015

ample space for larger dishes, pizza, turkey, etc. convection works perfectly and cooks evenly and efficiently. wish the racks were on rollers instead of the old fashioned channels.

Yes, I recommend this product

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great product

Submitted by mem - 10/8/2015

combo microwave and convection oven is a great idea.

Yes, I recommend this product

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So far, it has not disappointed

Submitted by irishanna - 10/2/2015

I bought this only a week ago so I haven't yet used all its features. However, I am pleased with my results so far. It heats to the desired level and the convection part of microwave works very well.

Yes, I recommend this product

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Love my combo oven

Submitted by Sister Jenn - 10/2/2015

Pacific Sales in Chatsworth was fantastic in their help choosing this oven combo. I have never owned such a beautiful, useful appliance before. My husband and I finally bought our retirement home and love to entertain family and friends and this beauty inside and out helps us do that. My favorite color is the cobalt blue inside the oven! It makes me smile each time I open the door . Thx

Yes, I recommend this product

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Quiet and Beautiful

Submitted by Grandma - 10/2/2015

This combination oven is by far the quietest and most beautiful oven I have ever owned. The digital readout is also easy to understand and very quick unlike our older oven which seemed to have to "think". The heat seems accurate and it cooks very evenly. I have only had the oven for about a month so I haven't really put it through its paces, but the holidays are coming and I am ready! I would highly recommend this appliance to anyone.

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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About Us

This 30" Combination Wall Oven with Even-Heat True Convection provides consistent heating and even cooking. A unique bow-tie shaped design and convection fan helps ensure there are no burnt edges or undercooked centers. Its upper Microwave Convection Cooking Oven combines a 900 watt microwave with a 1600 watt convection element for high speed cooking. Bold design details are the perfect balance of elegance and functionality. [More About Us]

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