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KitchenAid Logo

1000-Watt Microwave with 7 Sensor Functions - 30" - Stainless Steel

Model # KMHS120ESS

 4.7 out of 5 (804 Reviews)

Available in 4 Color(s)

Regular Price $699

Our Price $649

After Applicable Rebates

Our Price

$649

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This high power, 1000-watt microwave oven features four sensor functions to assist you in the kitchen by automatically adjusting the time needed to cook, reheat or defrost without guesswork about power levels or cooking times. The interior's CookShield Finish wipes clean without harsh chemicals so it looks brighter longer while the exterior is a bold blend of professionally-inspired styling with sleek touches for the home.

Features:

  • 1000 Watts Power - Cook your favorite foods quickly and thoroughly with high power.
  • 2.0 Cu. Ft. Capacity - is large enough to comfortably fit different containers and work as a complement to your conventional oven.
  • Sensor Steam/Simmer Cook Cycle - A sensored microwave oven cycle that allows precise steaming or simmering based on the food type and doneness level selected.
  • Stoppable Turntable - Cooks food evenly by continually rotating throughout the cooking cycle. The turntable can be stopped if, for example, the shape of the cooking dish blocks its rotation.
  • Keep Warm Function - Operates at 10% cooking power to keep cooked foods warm until they're ready to be served.
Specifications
Dimensions
Depth 16-1/4 in
Depth With Door Open 90 Degree 40-1/2 in
Height 17-1/4 in
Width 30.0 in
Configuration and Overview
ADA Compliant No
Microwave Type Over-the-Range
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Size 30 in
UL UL
Appearance
Handle Color Stainless Steel
Controls
Control Location White
Convenience Cooking Controls Yes
Number of Convenience Control Pads 16
Microwave Details
Cavity Finish Non-Stick
Convection No
Cooking Power 1000 w
Microwave Selections Control Lock, Add 30 Seconds, Beverage, Cook Power, Cook Time, Defrost, Dinner Plate, Fresh Vegetable, Frozen Entree, Keep Warm, Pizza, Popcorn, Potato, Power Level, Reheat, Soften/Melt, Steam
Number or Racks 1
Scrolling Electronic Display Yes
Sensor Cooking Yes
Turntable Yes
Turntable Diameter Size 14.0 in
Details
Clock Yes
Night Light Yes
Number of Power Levels 10
Timer Yes
Ventilation System
Blower Type Axial
Duct Direction Vertical or Horizontal
Duct Outlet Size 3 1/4 x 10
Duct Type Rectangular
Filters Charcoal Odor Removing Filter
Number of Speeds 3
Ventilation Type Updraft
Electrical
Amps 15
Configuration
Microwave Configuration Microwave Hood Combination

KitchenAid Buy More Save More Delivery and Installation Rebate

  • Rebate Ends: 9/12/2018
  • Must be postmarked by: 11/12/2018
  • Description: Enjoy exclusive rebate savings with purchase of qualifying KitchenAid appliances. Rebate form must be postmarked by 11/12/2018.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.7

out of 5 (804 Reviews)

94% of reviewers recommend this product.

Great Product

Submitted by Diane - 12/13/2017

I have had my microwave over a year and its sensor works great. Comes in handy when making baked potatoes.

Yes, I recommend this product

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Large space

Submitted by Amy - 11/27/2017

Lots of space and options

Yes, I recommend this product

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microwave

Submitted by pat - 10/6/2017

works great

Yes, I recommend this product

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Super Quiet

Submitted by George - 10/5/2017

Bought with other Kitchen Appliances in May 2017

Yes, I recommend this product

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Perfect Popcorn!

Submitted by Lindsay - 9/21/2017

So far so good!

Yes, I recommend this product

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Love It

Submitted by PB - 9/21/2017

Just the. Best

Yes, I recommend this product

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Great features

Submitted by Jm - 9/21/2017

Pleased with grouping

Yes, I recommend this product

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Microwave review

Submitted by Family of 5 in AK - 9/21/2017

I love this microwave. We purchased a whole set of KitchenAid appliances for our new house and I would rate the microwave and the dishwasher the highest. This microwave doesn't make super irritating noises, cooks a potato perfectly, has good suction as a hood over the stove, can do it all and is quite large.

Yes, I recommend this product

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Microwave is fantastic

Submitted by Manny - 9/16/2017

A great microwave, even pops all the popcorn kernels, now that's a first for us!! Love the industrial look and functions are perfect for us.

Yes, I recommend this product

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Beautiful AND Functional

Submitted by JJ - 9/15/2017

We bought this microwave about 6 weeks ago to replace a GE in our condominium unit. The difference is like night and day - it is quiet, accurate and very "high-end" looking. We have been here going on 11 years, and as other appliances are in need of replacement, we intend to look first for KitchenAid!

Yes, I recommend this product

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Great Product

Submitted by TS - 9/9/2017

Microwave easy to insall, looks and works great.

Yes, I recommend this product

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Very quiet

Submitted by Susan - 9/8/2017

This microwave is easy to use and easy to clean. It is so quiet that sometimes I find myself double checking to make sure I turned it on

Yes, I recommend this product

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Microwave Kitchen Aid

Submitted by Okla - 9/6/2017

This is microwave fits perfectly in the same space our old one was and it has so much more interior room. Lots of options as far as cooking.

Yes, I recommend this product

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Great Microwave

Submitted by Easy Goin' - 9/4/2017

Matched with the double oven below make for the possibility and easy to host dinner parties. For our kitchen remodel we selected an entire suite of Kitchen Aid appliances and they make the kitchen look so elegant.

Yes, I recommend this product

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Great features

Submitted by Curt - 9/1/2017

We purchased new appliances for our new house. The microwave works great and is very quiet. We even found a feature when we were cooking on the stove. The vent fan on the microwave came on while we were cooking on the range, when a high temperature on the microwave triggered it to come on. We are impressed with the quality.

Yes, I recommend this product

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Great

Submitted by Carol - 8/30/2017

Love the design

Yes, I recommend this product

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Great product

Submitted by Me - 8/30/2017

Very good product-lots of options!

Yes, I recommend this product

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Great looking interior!

Submitted by Wes - 8/23/2017

The interior has a really modern and cool appearance. It cooks fast and efficient and even the chime when done sounds good.

Yes, I recommend this product

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Love features and looks great

Submitted by LS - 8/22/2017

I just remodeled my kitchen and went with all KitchenAid appliances. I've had GE microwaves in the past and wasn't sure I'd like the new KitchenAid but turns out, I LOVE it! It has great features and I love the industrial look it has. It's also very quiet!

Yes, I recommend this product

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Nice

Submitted by Hi1234 - 8/21/2017

Nice microwave no complaints after 2 months. Design nice and works well.

Yes, I recommend this product

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Nice microwave

Submitted by Chief Dan - 8/20/2017

This microwave is very nice, easy to use key pad with many options for cooking various foods.

Yes, I recommend this product

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Beyond a regular microwave...

Submitted by Nicole - 8/18/2017

I got this as part of a kitchen remodel and couldn't be happier! This is the first microwave I've ever had that cooks everything PERFECTLY even. It's aesthetically beautiful in my kitchen while offering all the bells and whistles for a big family.

Yes, I recommend this product

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Microwave works great

Submitted by PattyR - 8/17/2017

This microwave works very well is very roomy inside and heats the food evenly. It has a nice turn table and an excellent timer with a reminder alert that tells you if you left something inside that has been completed earlier. It also has a nice exhaust fan for my range cook-top with 3 settings: low, medium and high. I very much like the light underneath that lights up the range as I am cooking. The fan and the lights work independent of the microwave. One caution: when cooking on the range, be careful when reaching for the microwave handle, it tends to get hot from the cook-top just below it.

Yes, I recommend this product

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Happy Home

Submitted by Scott - 8/17/2017

All good. I like the sensor feature.

Yes, I recommend this product

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Over the stove microwave

Submitted by Joan - 8/17/2017

I am so very happy with my new unit. Great delivery fellows and installers. All cleaned up by them. I am thrilled.

Yes, I recommend this product

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Love love love!

Submitted by Jules - 8/16/2017

Never thought much about a microwave, put in the food and push the buttons. However, that was until I purchased this one. Food cooks evenly, and offers so many cooking options. AND it looks great in my kitchen

Yes, I recommend this product

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Love my microwave!

Submitted by Chris - 8/16/2017

matching to all of my other appliances. it works very well, heats the food evenly and I love the auto fan that comes on when I'm using my range.

Yes, I recommend this product

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Solid microwave

Submitted by Master cooking assistant - 8/16/2017

Decided to go all Kitchenaid

Yes, I recommend this product

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Excellent Microwave

Submitted by Carissa - 8/16/2017

We remodeled our kitchen about a month ago and put this microwave in. I cannot say enough good things about it. It is more quiet than I thought possible for a microwave. It cooks food quickly and at appropriate time intervals. The only complaint that I might have is that it is a little dark inside. They maybe should've put another light on the inside. Aside from that we love it!

Yes, I recommend this product

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Easy to operate and does a great job.

Submitted by Lin - 8/16/2017

I had this installed about 2 months ago and have enjoyed using it. Does a great job and easy to use.

Yes, I recommend this product

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Sleek look, easy to use.

Submitted by Dino - 8/12/2017

Replaced out GE Profile, which lasted 12 years... this is definitely a step up in quality. After our recent purchase of a KitchenAid dishwasher, in which we've been very happy with, we've decided to change out all our appliances as they fail over to KitchenAid.

Yes, I recommend this product

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Sleekest, quietest, functional microwave

Submitted by Leesa loves to cook - 8/11/2017

I recently replaced my microwave a few weeks ago. I couldn't be happier!! With so many models on the market I was going with the one that had the best features and would compliment the rest of my appliances! The handle has a rope look to it. The microwave is spacious inside and I love how quiet it is! It looks and works great!

Yes, I recommend this product

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So far so good

Submitted by H2 - 8/9/2017

Haven't used it for anything but reheating so far

Yes, I recommend this product

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Good Microwave

Submitted by Ken - 8/8/2017

Works really well. Heats food up quickly. The countertop fan is really loud, but doesnt pull that much air. Steam from boiling a pot seems to get past the fan and fogs up the front of the glass. But it is not a big deal, I still really like the microwave.

Yes, I recommend this product

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Love this microwave!

Submitted by Jason - 8/5/2017

We had this installed in our new home and love the features appearance and price. Kitchenaid quality is wonderful!!

Yes, I recommend this product

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Looks great and works even better

Submitted by Troy - 8/4/2017

Looks very nice and works 1000 times better than my old one.

Yes, I recommend this product

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Works good

Submitted by Chef - 8/4/2017

It has been fun learning how to use all the features of the microwave.

Yes, I recommend this product

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Great microwave.

Submitted by Country boy - 8/2/2017

Works perfectly and quiet.

Yes, I recommend this product

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Fantastic Microwave

Submitted by Jimmy - 8/2/2017

The microwave is the best I've ever owned. Heats up food very quickly and the presets are spot on. Love the auto fan feature too.

Yes, I recommend this product

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Love it!

Submitted by Jane - 8/2/2017

Just what I wanted

Yes, I recommend this product

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1000 Watt Microwave

Submitted by Cori - 8/2/2017

Love the look of the appliances and I purchased the entire suite. My two bachelor neighbors came to check it out and both indicated they would be purchasing Kitchenaid!

Yes, I recommend this product

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sensor

Submitted by bob - 8/2/2017

wonderful best I had and used

Yes, I recommend this product

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Wonderful!

Submitted by George M - 7/28/2017

Works great!

Yes, I recommend this product

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Quiet Machine

Submitted by Kennjiyuki - 7/28/2017

Quiet machine even when the exhaust is at its fullest. great addition to my kitchen!

Yes, I recommend this product

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Does it all!

Submitted by Jblueyes27 - 7/27/2017

This is the best microwave ever ! I can bake - steam cook pasta and much more. It does everything !!!

Yes, I recommend this product

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Time saver extraordinaire

Submitted by Sooz - 7/26/2017

Since we remodeled our kitchen, a new microwave was a bonus because we wanted an overhead gas range fan that vented to the outside. Because Kitchenaid provides an over the range microwave and fan combination, I received this versatile microwave, too. Couldn't be happier with all it does.

Yes, I recommend this product

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Its a keeper!

Submitted by TC Kitchen - 7/25/2017

very happy with our purchase. replaced our old one. Great quality, newer features and so easy to use and quieter than are previous one.

Yes, I recommend this product

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Great design, cool looking interior

Submitted by Wes - 7/25/2017

This was just installed and it is fantastic. Easy to use and simple to understand. The inside looks very cool, and exterior looks great as well.

Yes, I recommend this product

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Beautiful!

Submitted by Naz - 7/24/2017

This microwave is great! It's extremely quiet and have really pretty tones to let you know when things are done. It also has a double stack so if you want to warm up two things at the same time you can!

Yes, I recommend this product

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Matches other appliances

Submitted by don't have one - 7/24/2017

Microwave works fine. Disappointed that the feature of just pressing a number 1-9 does not give me "express minutes" depending on number pressed, a feature my last two microwaves had

No, I do not recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

This high power, 1000-watt microwave oven features four sensor functions to assist you in the kitchen by automatically adjusting the time needed to cook, reheat or defrost without guesswork about power levels or cooking times. The interior's CookShield Finish wipes clean without harsh chemicals so it looks brighter longer while the exterior is a bold blend of professionally-inspired styling with sleek touches for the home. [More About Us]

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