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30" Built In Microwave Oven with Convection Cooking - Stainless Steel

Model # KMBP100ESS

 4.3 out of 5 (60 Reviews)

Available in 2 Color(s)

Regular Price $2,199

Our Price $2,099

After Applicable Rebates

Our Price

$2,099

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Why Request an E-Price?Why Request an E-Price?
Prices change frequently as manufacturer's have consistenly changing promotional periods. Check with our expert sales associates to validate when this pricing promotion officially ends or if there is a new promotion worth waiting for!

This convection microwave oven can quickly and thoroughly defrost, melt or cook your favorite foods. The EasyConvect Conversion System takes the guesswork out of convection cooking, ensuring exceptional results. And its chrome inlaid frame, satin cross-hatched handles, stainless steel oven cooking cavity and touch controls are the perfect balance of elegance and functionality.

Features:

  • Broil Element - Combines the high power and even coverage needed to achieve results similar to outdoor grilling results.
  • Crispwave Technology and Crisper Pan - Allows the microwave oven to be used for grilling, frying, and convection cooking. The specially designed crisper pan can be used to brown, crisp, and pan-fry foods.
  • Sensor Steam Cycle with Steamer Container - A sensored microwave oven cycle that allows precise steaming based on the food type and doneness level selected. Includes a steamer container to help you get the best results.
Specifications
Dimensions
Depth 25-1/8 in
Depth With Door Open 90 Degree 35-5/8 in
Height 18-1/2 in
Width 29-3/4 in
Configuration and Overview
ADA Compliant ADA Height and Side and Front Reach Compliant
CUL Yes
Microwave Type Built-In
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Size 30 in
UL UL
Appearance
Handle Color Stainless Steel
Controls
Control Location White
Number of Quick Touch/One-Touch Selections 10
Microwave Details
Cavity Finish Stainless
Convection Yes
Convection Power 1600 w
Cooking Power 900 w
Grill Yes
Grill Power 1600.0 w
Microwave Selections Add A Minute, Control Lock, Convect, Cook Power, Cook Time, Crisp Pan, Defrost, Easy Convect, Popcorn, Reheat, Soften/Melt, Speed Cook, Steam
Sensor Cooking Yes
Turntable Yes
Turntable Diameter Size 14-1/8 in
Details
Clock Yes
One Touch Cooking Yes
Timer Yes
Certifications
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 20
Configuration
Microwave Configuration Built-In

KitchenAid Culinary Ambition

  • Rebate Ends: 12/31/2018
  • Must be postmarked by: 1/30/2019
  • Description: Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliance Package. Rebate form must be postmarked by 1/30/2019.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

This product includes the basic manufacturer's warranty (1 year parts/labor).

10 Year Extended Warranty Plans Include Both: 6 Year Full Coverage
(Parts & Labor)
BONUS 4 Year Major Component
(Parts & Labor)

$299.95 Value - Now As Low As $119.95 - Limited Time Offer - Only From Queen Appliance


Why Protect Your Investment With An Extended Warranty?

All of our major appliances include at least a 1 year manufacturer's warranty that covers all parts and labor during this period. Unfortunately, our customer service department is on the phone all day long regarding service calls for appliances that are just a few years old. We only sell high-quality appliances, but it's the unfortunate nature of current appliances that any computerized machine with electronic parts has a chance of needing service. In order to provide the best customer service possible, we highly recommend purchasing one of our heavily discounted extended warranty options. These plans will pay for themselves in just a fraction of one service call and are recommended to even our closest family, friends, and customers. In the event of service trouble, we hope you'll call us directly so we can point you in the right direction and stay with you throughout the whole process. It is important to us that you receive the most prompt and reliable service possible. This is one of the best reasons to buy from our family business.

Which Company Provides this Extended Warranty?

Consumer Priority Service (CPS) provides this Extended Warranty. They are a national company that provides warranties for hundreds of appliance dealers across the country. You can rest assured that this company is not going anywhere and that you will be covered completely through the duration of your plan.

Who Services The Appliance During The Warranty?

During the manufacturer's warranty, the manufacturer will be responsible for sending a local authorized service technician to your home (some manufacturer's have their own factory service, others will use local independent servicers). During the Extended Warranty portion, the Extended Warranty company will find you a local authorized service technician to come to your home. If you have a prefered service company, as long as they are authorized on that particular brand of appliance, you can usually use any company you request. Bottom line: you are protected no matter where you are in the country. If you move, the warranty follows the product. You can even transfer ownership of the warranty to a new owner in just a few minute phone call.

Who Do I Call For Service?

To start, you can always call us. This way, you don't need to remember all of the details. We will point you in the right direction. To cut-out the middle man, during the manufacturer's warranty (usually the first year), you can call the manufacturer directly. During the extended warranty portion, call CPS directly for fast approval. CPS can be reached at 1-800-905-0443, e-mailed at info@cpscentral.com, or found at www.cpsCentral.com.

10 Year Extended Warranty - Consumer Priority Service (CPS)

6 Year Full Coverage - All Parts & Labor and Major Appliances

While we at Queen Appliance Wholesale only sell high quality goods, we know that occasionally machines may need servicing. Our Extended Warranty policy will assist you with a factory authorized repair person at any time free of charge, regardless of the brand.

A typical service call today without an Extended Warranty would consist of: Trip Charge $70–90, Labor $70–90/hr, Parts $80–350, averaging $375. The first 6 years of this program covers all parts and labor with no hidden charges including no deductible and is unlimited in terms of quantity of service calls (now that's definitely peace of mind)!!!

With an Extended Warranty through CPS there are no hidden costs. No deductibles. If the covered product needs service after the manufacturer's warranty expires, call the toll-free number and they will assist you.

Benefits:

  • No Lemon Guarantee
  • $250 Food Spoilage Protection Per Repair
  • Power Surge Protection
  • Covers All Functional Parts and Labor
  • No Hidden Costs or Deductibles
  • Unlimited Service Calls
  • Transferable Coverage
  • Nationwide Service
  • And if we can't fix it, we'll replace it at NO EXTRA CHARGE

Pricing Including BONUS 4 Year Major Component Warranty (10 Years Total):

Code Plan Description Price
WAR-LOW Major Appliances Priced $0 - $499 6 Years From Date of Purchase $119.95
WAR-REG Major Appliances Priced $500 - $1499 6 Years From Date of Purchase $134.95
WAR-MID Major Appliances Priced $1500- $3499 6 Years From Date of Purchase $169.95
WAR-HIGH Major Appliances Priced $3500 + 6 Years From Date of Purchase $299.95

4 Year Major Component Warranty BONUS Included

PLUS 4 Year Major Component Coverage (Parts and Labor) - Reference Table

Covers Parts & Labor To Repair The Major Component For Extra 4 Years

Appliance Component Typical Cost Cost from Queen Appliance
Refrigerator Sealed System (Compressor, Condenser, & Evaporator) $600 FREE With Warranty
Washer (Top-Load) Transmission $400 FREE With Warranty
Washer (Front-Load) Motor $500 FREE With Warranty
Dryer (Gas/Electric) Motor $275 FREE With Warranty
Dishwasher Motor/Pump Assembly $275 FREE With Warranty
Electric Range Bake/Broil & Surface Elements $250 FREE With Warranty
Gas Range Sealed Gas Burners $250 FREE With Warranty
Gas Cooktop Sealed Gas Burners $250 FREE With Warranty
Glass Ceramic Cooktop Thermal Breakage Only $250 FREE With Warranty
Microwave Oven Magnetron Tube $250 FREE With Warranty
Freezer Compressor $600 FREE With Warranty

Service Contract Terms & Conditions

4.3

out of 5 (60 Reviews)

80% of reviewers recommend this product.

built in microwave

Submitted by Brenda - 9/17/2017

Microwave looks excellent. very high end trim . the only thing i would change is the lighting. inside the unit its very dark. not at all like the oven light. i like to keep and eye on what is cooking and i can not see in this one. only flaw.

Yes, I recommend this product

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Best microwave yet!

Submitted by Savanna - 9/14/2017

I have only had this microwave for 3 weeks, so I cannot speak on it's durability over time, but so far I am impressed! I originally was going to do a microwave drawer but just could not wrap my head around how "pulling out" a drawer full of hot soup would be clean and hassle free, especially at the exact height for small kids. I also didn't want a standard, over the stove, microwave. This is so beautifully designed. I have been complimented on it multiple times already! There are many features I haven't even tried yet but I am planning on digging into it and see what this thing can do! Buttons are easy to locate and get started. Design is sleek and modern. I put the warming drawer below this and love how functional my kitchen has become. This blows the awful "drawer" design right out of the water. ?

Yes, I recommend this product

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Convection is the only way to go!

Submitted by Di - 8/31/2017

Best convection microwave on the market!

Yes, I recommend this product

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I would like the door to open like a traditional microwave.

Submitted by Joan - 8/30/2017

I only wish the door opened different I don't like it opening like an oven door I'd like it to open like a traditional microwave

No, I do not recommend this product

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So versatile.

Submitted by GDC - 8/19/2017

I does so many things. I can wait to explore all if the features.

Yes, I recommend this product

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Love

Submitted by Liza - 8/16/2017

I can do everything in this microwave. I just wish it was a little bigger.

Yes, I recommend this product

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Didn't work the first time we tried to use it

Submitted by Angry customer - 8/8/2017

Has not worked since we had it installed, waiting for part. Not sure why I am not getting a brand new microwave rather then a fixed one. Not impressed or happy. Feel like I sould get some type of compensation for the price I paid for a non-functioning microwave.

No, I do not recommend this product

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heats well, quite when running. finish alarm could be louder

Submitted by scrubadubdub - 8/5/2017

it arrived the day before move in, Thank the Lord for the ELECTRCIANS and my contractor

Yes, I recommend this product

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Works great

Submitted by Sean - 7/28/2017

Very happy with the Kitchenaid brand

Yes, I recommend this product

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Great features. Too noisy.

Submitted by CD Mc - 7/23/2017

I had a similar model in my previous home and sought out this version. Love the features. Very disappointed in how loud it is, especially based on the price I paid for it.

No, I do not recommend this product

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Love it!

Submitted by Miller2272 - 7/21/2017

Best microwave I have ever owned. I love the style and the way it keeps things warm if you are not there the second the timer goes off.

Yes, I recommend this product

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Stylish

Submitted by JG - 7/18/2017

Easy to use and cooks great

Yes, I recommend this product

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Love all the features of this oven~

Submitted by Chris - 7/3/2017

This oven has great capacity and can do everything, microwave, steam and bake! I live alone and this will be the workhorse of my kitchen. I love the look and the features and it is easy to operate.

Yes, I recommend this product

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great

Submitted by jim - 5/27/2017

happy

Yes, I recommend this product

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Looks great

Submitted by Dan - 5/21/2017

First Convection oven and couldn't be happier

Yes, I recommend this product

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Heats up Fast

Submitted by Potseu Weber - 5/15/2017

This device came with my new home appliance package and I'm really happy with it. I just used it last weekend in convection mode and I was really impressed on how fast it came to temperature. With summer fast approaching being able to quickly heat up without heating the whole house is a great feature. My only caveat is the normal operation sound is a bit rattly.

Yes, I recommend this product

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Beautiful addition to our home

Submitted by Cam - 5/15/2017

Love the look of this convection microwave. Easy to use. Touch screen controls.

Yes, I recommend this product

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Poor - would never buy it

Submitted by mntrekker - 5/11/2017

About six months into ownership, the microwave started "ramping up" to run upon pressing START, just got worse and worse and now it is about 10-15 seconds before it actually gets "up to speed". Additionally, when you microw something, stop it, and then go to start it again, the microwave double beeps and asks you to open the door again instead of just running when you press start. I called kitchenaid/Whirlpool 13th March and got Ref#9904882757, have had no less than six repair calls, multiple replacement parts and it still doesn't work correctly, this last week the repair person called whirlpool and they said replace MORE parts... I just want this dud replaced! Model: KMBP107ESS01, SN D60102698 Manuf date Jan 2016, purchase date 3/16/16. What do I have to do!

No, I do not recommend this product

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Great compliment to the KitchenAid oven

Submitted by Adnil - 4/22/2017

Great, not just as a microwave, but as a convection oven. You will love all of its features!!

Yes, I recommend this product

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Disappointed with convection oven cooking capability

Submitted by AbqCook - 4/7/2017

I am less than thrilled with the convection oven after two months. The temperature readings on the unit are way off from actual oven temperature. The oven will indicate that it has preheated and reading a temperature of 325, but according to an oven thermometer temperature only 250. Problem is that you have to preset your cook time and have to put your food in the oven immediately after unit says preheat complete or the unit will turn off. So, when you put your food in and cook according to your recipe, the food isn't cooked thoroughly after the recommended times. I have had the unit serviced and they replaced thermostat, controller, all parts associated with convection oven. Still doesn't heat any better, nor cook the food appropriately. Significant temperature differences still exist between what the oven says the temperature is at and an oven thermometer, but more importantly food still not cooking properly. Technician has no solution, since all parts have been replaced. So, if you are considering this unit for the convection oven as a second oven, you may want to consider a different brand. If you are not planning to use the convection oven often, this is a very expensive microwave to reheat food. Other comments on properly functioning features: Unit is loud when operating compared to other microwaves and definitely when operating in convection oven mode. One has to turn up the sound of the TV in the adjacent room to counter the loudness of the fan. Crisper feature is nice and seems to work well. Microwave steamer feature works well and is convenient.

No, I do not recommend this product

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Works great!

Submitted by Barb - 4/6/2017

Have truly enjoyed this microwave!

Yes, I recommend this product

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Noisy

Submitted by Peebee - 2/17/2017

Just installed when we noticed that the fan was noisy. Had a repairman come (covered by the warranty). Said it was a defective fan and that it could be replaced. We told RC Willey and Kitchenaid that we prefer to get a new replacement microwave since it is not even a month old. RC Willey did replace the first one with a brand new one, same model. Unfortunately, we ended up with the same problem. It still is noisy when being used. We have to live with that now. Our old tabletop microwave was a lot better.

No, I do not recommend this product

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Great Versatility

Submitted by AL Owner - 2/11/2017

Wanted a second oven and a microwave with space for only one. Perfect solution!

Yes, I recommend this product

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Coolest thing since sliced bread!

Submitted by Dan B - 1/23/2017

We are enjoying both the microwave and convection combination of this appliance. The funnest part of our process has been playing with and figuring out all of the options.

Yes, I recommend this product

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More than just a microwave!!

Submitted by The Lipp family - 1/13/2017

We remodeled our kitchen with ALL Kitchenaid black stainless appliances. It is absolutely BEAUTIFUL! We couldn't find one of these microwaves in a store, so we took a gamble and ordered it. NOT disappointed. It is so much more than just a basic microwave. It is also a second induction oven. When we got the appliances we tested them and baked chocolate chip cookies in both the microwave and the oven. I hate to say it, but I think that the cookies from the microwave were just a tad better!!!!

Yes, I recommend this product

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Noisy fan

Submitted by Burnt offerings - 1/7/2017

Fan makes an annoying noise. No its not quite and yes the dealer has attempted to repair it. They claimed they would replace it. It's been a few weeks with no feedback from them

No, I do not recommend this product

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Great features

Submitted by Kelly - 1/7/2017

I bought my first KitchenAid microwave and oven about a month ago. I cannot say enough about these appliances. I can't even begin to tell you the favorite feature because I love it all.

Yes, I recommend this product

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Excellent quality with nice features

Submitted by Ramy - 1/6/2017

It was installed about 3 weeks ago and we are pleased with it. The convection aspect makes it more useful.

Yes, I recommend this product

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Amazing Product

Submitted by Sarah the Baker - 12/16/2016

Beautiful microwave. Looks so pretty in our kitchen. Super quite...great and useful features. Easy to use...easy to install. I would highly recommend!

Yes, I recommend this product

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good design, questionnable quality

Submitted by Qualit?? - 12/13/2016

The oven looks great but the installation of the door was a problem, the kitchenaid support team was ok but ultimately the dealer just took a door from the showroom and replaced it. But,, this should not have been a problem..

No, I do not recommend this product

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Great unit

Submitted by Richard - 12/13/2016

Great features and styling

Yes, I recommend this product

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Love my new convection/microwave oven!

Submitted by Deedee C - Hostess with the Mostess! - 12/8/2016

I love the fact that not only do I have a microwave, but I also consider my KitchenAid my second oven! I used the convection for Thanksgiving to make last-minute apple pies and they came out great! I'm still learning the ins-and-outs of cooking with the convection but this product is so worth it to me! We host a lot and I'm always complaining how I need a double oven - I now have one disguised as a microwave!!!

Yes, I recommend this product

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Smart Appliance

Submitted by Trainer - 11/27/2016

Bought this when we were renovating the kitchen and had to wait for installation until the kitchen was ready. SO WORTH THE WAIT!!!!!! Easy to use, self explanatory keypad, great stovetop. Getting used to the steam assist but I feel I have to readjust some of my cooking techniques. Still in all...I love it!!!!

Yes, I recommend this product

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Love this microwave

Submitted by Kelley - 11/25/2016

I bought this a month ago and everyday I discover something new that it will do. Love all of the special settings- steam, melt, etc. I haven't even tried the convection feature yet but based on my experience so far I'm sure it will be fantastic.

Yes, I recommend this product

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Great Microwave

Submitted by CubsSaintsTigers - 11/18/2016

Blends in well with the oven and other KitchenAid appliances

Yes, I recommend this product

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Modern and Sleek!

Submitted by MarMad - 11/15/2016

I purchased about 2 weeks ago and I installed it myself. After unpacking I noticed that the door was not aligned properly and there was packing debris in the touch panel. I submitted a request for repair. A repair man came out 2 days later and fixed both issues in about 10 minutes! Both were simple fixes and my first experience with warrenty work was perfect. All of the controls are easy to use making the learning curve to a new microwave simple.

Yes, I recommend this product

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great product

Submitted by teenmom - 11/2/2016

When I was first looking at the microwave I was concerned about it only being 900 watts. I bought it anyway because it matched the builtin oven. Glad I did. The lower power is not an issue at all! So far, so good. Use it everyday. It is not extremely quiet, the fan continues to run after cooking has ended and the beep to signal that cooking has finished is very quiet. Too quiet!!!!

Yes, I recommend this product

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Great Features and Easy to use

Submitted by Sara - 10/24/2016

I bought this a few weeks ago and it works perfect. I would recommend this product and it looks beautiful.

Yes, I recommend this product

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Not Impressed

Submitted by jkdfkdjfdkfd - 10/10/2016

Replaced GE advantium oven; took over 40minutes to preheat and I was expecting to serve dinner by then.

No, I do not recommend this product

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Gorgeous styling

Submitted by Gramma Blue - 9/25/2016

I absolutely love the look. It's timeless style fits with any decore. The features and ease of use make this a must have for any kitchen whether your a family of 1 or 10

Yes, I recommend this product

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Nice features and very attractive!

Submitted by MJ - 9/24/2016

Still testing all the features but so far so good! Very pretty, however, I would have preferred the brushed/no fingerprint stainles!

Yes, I recommend this product

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Love it!

Submitted by Sondria - 9/16/2016

Love it, looks sleek and is so quiet. I love that the fan runs even when timer is done.

Yes, I recommend this product

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Beautiful and nice

Submitted by Sam - 9/9/2016

It's very easy to install but you may need to pay an electrician to install a 220 volt outlet if your builder didn't already install one. Easy to install.

Yes, I recommend this product

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So Far So Good

Submitted by Jo - 8/10/2016

I am very happy with my purchase. I mostly use it for microwaving but I have used the convection for roasting sweet potatoes and they came out perfectly in 15 minutes. I have not used it to bake anything. I love the larger size but I have to be honest, my 20 year old Kitchenaid microwaved faster than this one. This one is a lot louder too.

Yes, I recommend this product

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Love it

Submitted by Ken - 7/25/2016

Best appliance we ever bought

Yes, I recommend this product

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Looking forward to convection

Submitted by rnils - 7/22/2016

Purchased for complete kitchen remodel

Yes, I recommend this product

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Commercial grade !

Submitted by Bucky - 7/20/2016

Unlike any microwave if ever seen ! Can't be a more commercial grade appliance in the market. Looks perfect above my Architect Series Kichenaid oven .

Yes, I recommend this product

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I love the Door!

Submitted by I just got a new kitchen - 6/29/2016

I love that it works as an extra oven!

Yes, I recommend this product

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Terrible design

Submitted by New microwave - 5/22/2016

With the door opening down instead out and sideways it is impossible for me to clean or use to maximum benefit. I am 5'4" and have to get on tip toes or a ladder to use or clean. It is not hot enough to pop a full bag of popcorn. The fan keeps blowing after cooking is complete. Won't stop until I remove the item--annoying. The main problem is the way the door opens.

No, I do not recommend this product

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Love it!

Submitted by Teresa - 5/6/2016

So happy with my new Micro/Convection, though I haven't used the Convection yet. It's much larger than my old GE unit that was 23 years old. So much more power! Though I have to get used to the turntable, I'm happy with everything about it!

Yes, I recommend this product

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At Queen Appliance we only offer 'white-glove' delivery services, so you never have to worry about additional charges to put a product in place, carry up stairs, or hook up hoses, water lines, and power chords. Installation charges do apply for built-in or gas appliances, but we will always be drastically less expensive than hiring an electrician or plumber! Call a Sales Associate to verify delivery and installation charges.

In addition, many of our appliances include rebates to cover the cost of delivery and even installation! Speak to a sales associate for more information on specific delivery and installation charges.

Queen's Premium Delivery Service

While most of our competitors sub-contract their delivery services, we take pride in quality control and protection of your appliances and property. Not only can we better accommodate specific customer needs, but we guarantee professionalism throughout each of our deliveries and patience with all of our customers.

We may sell a lot of scratched & dented appliances, but we take great pride in the fact that we do not CREATE our own Scratch & Dent merchandise.

Measure Dimensions

Queen will always take responsibility for mistakes that we make; however taking proper measurements at home is the responsibility of the customer. Do not forget to measure doorways, any space that the appliance must travel through to get to its destination, as well as the final installation place. We can provide cut sheets and detailed specs for all of our appliances, so check with your sales- person. Unfortunately, if returns happen due to a customer's negligence to measure properly, we must charge a 20% restocking fee to cover our costs and re-sell an unboxed piece. If desired, our drivers can come out to measure ahead of time for a small fee. Please note: We do not remove door molding or cut any cabinetry.

Delivery Time Windows

We understand that all customers have jobs and personal obligations, which is why we are committed to giving you a 2-3 hour time window for your delivery. Never should you have to wait around all day for a delivery, as with much of our competition. Please understand that we must route the truck geographically, so any special delivery time requests will be taken very seriously but can never be guaranteed. Your time window will be set the evening before and you will receive it through a phone call from our Phoenixville branch. If you have not received your time window by 7:30 pm, please call 610-933-2900 (Option 2 for Retail Sales) and check with a Sales Associate.

Directions and Cross Streets

Your salesperson is responsible for asking all the necessary details to get your new appliances to your home, however if they forget to ask for the nearest cross street please call and let them know. GPS and online maps are not always accurate, so the nearest cross street and any directions or details that you feel will help them are greatly appreciated and necessary for our drivers (i.e. low bridges, unmarked roads, landmarks, etc.).

Standard Installations

If our delivery team deems any installation as 'non-standard' they will require your approval and signature before proceeding. In addition, an additional fee may be charged depending on the nature of the situation to compensate for additional time spent and materials used, similar to working with any other contractor. 'Non-standard' installations include, but are not limited to, the following scenarios:

Dishwashers

Flooring that is raised or built on top of a pre-existing floor makes dishwasher installations very difficult. Cutting off legs of the old dishwasher may be required for removal, but will only be performed with your authorization and signature. There is no guarantee that your dishwasher can be installed if your floor is raised too high, so please discuss this possibility with your salesperson so you can purchase a dishwasher that has more flexibility for your particular installation needs. If a dishwasher installation is beyond the scope of our trained professionals, we might insist on refunding your delivery fee and leaving the project for your own contractor. As a conscientious delivery crew, we always choose to error on the side of protecting your property and avoiding a sloppy installation.

Gas Ranges and Dryers

Gas valves must be located in the appropriate position behind the appliance, as we cannot reposition or manipulate any gas line. We will not touch gas valves on the outside of the house and be responsible for restarting your pilot lights.

Electric Ranges and Dryers

Hardwiring ranges and dryers does not meet the required regulations. We come prepared with 3 prong ($19.95) and 4 prong receptacles ($29.95) which must be installed and will hang loose, but safely, behind the unit. This nominal fee is significantly less than hiring an electrician, so please cooperate with our installers who insist on following local code. Look behind your appliance...If there is a 220v outlet, there will be no additional charges. New cords must always be purchased (3 Prong - $12.95, 4 Prong - $16.95), even with a receptacle installation, as we never take the risk of using an old and possibly frayed cord.

Washing Machines

Old fill hoses can leak or burst. Queen insists on protecting your property by using only new hoses for every one of our washer installations. Some machines come with new rubber hoses, while many do not, so be prepared to purchase new rubber or stainless steel ones for a small fee. If you insist on using your old hoses, that is not a problem, however we will only put the unit in place and you must sign and indicate that you will be hooking up the hoses yourself. 5 foot fill hoses are always used, which is longer than the standard 4 foot; however some tight spaces require longer fill hoses and drain hose extensions for a small fee (i.e. laundry centers).

Refrigerators

Refrigerator water lines can only be connected to copper tubing (no charge for install) or via poly line to a shut-off valve behind the refrigerator (small fee for materials). The installers can run a new water line with copper tubing for $79.95.

Inclement Weather

Please understand that our hard-working delivery crew cannot control inclement weather and traffic conditions. If emergencies arise you will be notified and rescheduling arrangements will be made to the best of our abilities. Completing all of our deliveries is a commitment we always keep, and we never intend to inconvenience any of our customers.

Scratch & Dent Appliances

Since Scratch & Dent appliances have pre-existing damage, please make sure to fill out a damage detail form with your salesperson. Our drivers take great pride in protecting your purchases, one of the main reasons we do not sub-contract our delivery team.

Removals

Removals of old appliances are $5 for each piece ($15 for Refrigerators) or can be taken outside for your bulk trash pickup at no charge.

  • All merchandise must be inspected and tested at the time of delivery.
  • Queen Appliance is not responsible for customer installation errors.
  • GOOD STOCK RETURNS
  • All dimensions must be approved for all major appliances. All no-fit and good stock returns will be charged a 20% restocking fee plus a re-delivery charge, if applicable. Merchandise must be in its original condition and include all original packing materials, accessories, product manuals and warranty cards. There will be no refund for labor, delivery and/or installation services for good stock returns.
  • DEFECTIVE MERCHANDISE
  • If you receive a product that is functionally defective upon delivery you must contact your sales associate within 72 hours for an exchange*. After this period, the manufacturer requires in-home service. If the appliance is deemed non-repairable by the manufacturer it will be replaced in accordance with their individual service/return policies.
  • DAMAGED MERCHANDISE
  • If you receive a cartoned product that is cosmetically damaged and the part is not replaceable** you must contact your sales associate within 72 hours for an exchange***. After this period, the manufacturer does not authorize damage returns. If you receive a product that is cosmetically damaged and the part is replaceable**, you have 14 days from the time of delivery to request a replacement part at no charge.
  • Queen Appliance reserves the right to limit or refuse to accept the return of merchandise at any time and for any reason. In rare cases, some appliances are non-returnable.
  • * Scratch & Dent appliances and Special Buy items are often one of a kind and sold at significant discounts, therefore if no exact replacement model is available you may apply the credit for that appliance toward a different model. Queen Appliance will always work to provide the best value possible, however any difference in product price is the responsibility of the customer.
  • ** Examples of replaceable cosmetic parts include, but are not limited to:
    • Handles
    • Knobs
    • Panels
    • Feet/Leveling Legs
    • Escutcheon Plate/Panel
    • Toe Kick/Kick Plate
    • etc
  • *** Scratch & Dent and other unboxed items are subject to the agreement at the time of sale. Customer must sign that the appliance arrived in the same condition that it was purchased. If any additional damage is noticed, please contact your sales associate immediately at the time of delivery. Returns after the time of delivery are subject to a re-delivery fee. Damage returns will not be authorized after 72 hours, although replacement parts can be ordered up to 14 days from the time of delivery. Queen Appliance reserves the right to determine if a cosmetic part is to be replaced or if the product should be returned instead.

  • BILLING TERMS AND CONDITIONS
  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
  • Online Orders: The balance of the invoice must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): A deposit of 50% of the invoice price must be paid when placing an order, in order for us to place the order with the vendor. The remaining balance of 50% must be paid within 15 days or at the time of delivery (whichever comes sooner).
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): A deposit of 5% of the item price must be paid when placing an order, in order to temporarily hold the product for 15 days maximum. An additional 45% deposit must be made within the first 15 day period (bringing the deposit total to 50%), in order to continue to hold the product. The product must be paid in full within 30 days from placing the order or at the time of delivery (whichever comes sooner).
  • Should these terms not be met, we reserve the right to cancel your order and release any product holds at our discretion. A full refund for all deposits made will be provided back to you via the original payment method used.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.
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Bosch Kitchen Appliance Package

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4-Piece Bosch Kitchen Appliance Package Includes:
Counter-Depth Refrigerator B22CS80SNS, Dishwasher SHE68TL5UC, Gas Convection Range HGS7052U OR Electric Convection Range HES7052U, Convection Microwave HMV8051U. Retail Value: $6846

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Winner will be selected on Saturday, April 12, 2014 (12:00 Noon EST) at the Grand Opening of our new King of Prussia store location:
600 S. Henderson Road, King of Prussia, PA 19406

6 Reasons Why Queen Appliance Should Be Your Appliance Dealer
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About Us

This convection microwave oven can quickly and thoroughly defrost, melt or cook your favorite foods. The EasyConvect Conversion System takes the guesswork out of convection cooking, ensuring exceptional results. And its chrome inlaid frame, satin cross-hatched handles, stainless steel oven cooking cavity and touch controls are the perfect balance of elegance and functionality. [More About Us]

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